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story category Zone Alarm Pro Free Just For Today
Checkpoint aims to celebrate their 15th Anniversary
(old news - 11:13AM Tuesday Nov 18 2008)
tags: security · software
Tipped by Kayrac See Profile
User Kayrac See Profile writes in to note that to celebrate the fifteenth anniversary of Checkpoint Software, the company is offering, just for today, a free copy of their normally $20 ZoneAlarm Pro software package (download link here). Checkpoint Software purchased the popular Zone Alarm firewall back in 2003 for a cool $205 million, causing some consternation around these parts as to whether the product quality would decline. Whether that happened depends on who you ask (strange glitches do seem more common), but hey -- free is free. Perhaps it's time for our obligatory bi-yearly discussion about the best software firewalls in the comment section below.

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Kayrac
Premium
join:2001-09-29
Rochester, NH

enjoy

portmonkey ftw

»[Free] ZoneAlarm Pro for Free

enjoy everyone

GOLFnSUN
Enjoy the sun
Premium
join:2002-03-03
Avalon, NJ
·Sprint Mobile Broa..
·Comcast

Re: enjoy

said by Kayrac See Profile :

portmonkey ftw

»[Free] ZoneAlarm Pro for Free

enjoy everyone
There is 1 small bit of fine print - it is for 1 computer ONLY.

So, if you have a couple PCs at home, this isn't for you unless you want to commit fraud and sign up using separate email addresses and separate authorization codes.
--
My BLOG .. .. Internet News .. .. My Web Page
Ask yourself one question: 'Do I feel lucky?' Well, do ya punk?

Jerm

join:2000-04-10
Richland, WA

Re: enjoy

Fraud?

Perhaps they mean for ONE computer PER free license download?

If you have 4 people in your family, and 4 computers, and each installs it on their own, is that fraud? Or what if I do it for them?

No, I think it's simply one download/key combination per computer. Do they state you may only sign up once per person?

GOLFnSUN
Enjoy the sun
Premium
join:2002-03-03
Avalon, NJ
·Sprint Mobile Broa..
·Comcast

Re: enjoy

said by Jerm See Profile :

Fraud?

Perhaps they mean for ONE computer PER free license download?

If you have 4 people in your family, and 4 computers, and each installs it on their own, is that fraud? Or what if I do it for them?
It is 1 download per customer as per their press release:
»download.zonealarm.com/bin/free/···r_9.html
The Check Point ZoneAlarm Pro promotion begins at 6 a.m. PST on Tuesday, Nov. 18, 2008 and ends 6 a.m. PST on Wednesday, Nov. 19, 2008. The offer, which represents a $40 value, includes a full year license for one PC, and is limited to only one download per customer.
The question is what do they consider a customer - a residence? each person in a residence?; etc.

But I wouldn't be at all surprised that they check the IP addr of the person submitting a request for a free license and only award 1 license per IP addr.
--
My BLOG .. .. Internet News .. .. My Web Page
Ask yourself one question: 'Do I feel lucky?' Well, do ya punk?

sousademiami

join:2003-02-04
Miami, FL

1 edit

Re: enjoy

Last time I checked, each person in my household is able to buy things on their own.

So yes, one person = one customer.

I admire your ability to always blindly look out for the bottom line.
--
OASAASLLS

Nanoprobe
Crunching in subspace
Premium
join:2003-05-11
Crab Nebula
clubs:
Free ZA? ummmm? No thanks.
tscotty

join:2005-07-04
Saint Charles, MO
Thanks!!!
DadCooks
Premium
join:2005-02-28
Kennewick, WA

Deceptive

Click the "download now" link and all you get is a screen to sign up for their newsletter and promotions. Once you "sign up" you get NOTHING! Figures, works about as well as Zone Alarm products do (NOT).

Kayrac
Premium
join:2001-09-29
Rochester, NH


1 edit

Re: Deceptive

said by DadCooks See Profile :

Click the "download now" link and all you get is a screen to sign up for their newsletter and promotions. Once you "sign up" you get NOTHING! Figures, works about as well as Zone Alarm products do (NOT).
if anyone else doesn't read

"Due to overwhelming demand, you will receive a confirming email within 48 hours that includes a download link for your free copy of ZoneAlarm Pro and a unique license key to activate the software."

give it a little bit
DadCooks
Premium
join:2005-02-28
Kennewick, WA

Re: Deceptive

There was no such message presented when I signed up earlier this morning (0610 PST), I see that this is now included--yes I do read.

Kayrac
Premium
join:2001-09-29
Rochester, NH

Re: Deceptive

sorry guess that came off bad, holding kid one arm, typing other hand

so trying to keep my writings short

81399672
Premium
join:2006-05-17
Los Angeles, CA
Same here. Asked for first name, last name and email address and got no download link. Ye looks like zone alarm product works as well their product it self
--
i am not a lawyer but I do play one on the internet
k1ll3rdr4g0n

join:2005-03-19
Homer Glen, IL

said by DadCooks See Profile :

Click the "download now" link and all you get is a screen to sign up for their newsletter and promotions. Once you "sign up" you get NOTHING! Figures, works about as well as Zone Alarm products do (NOT).
As far as my opinion (for whatever that's worth around here), I believe this is just a cheap way to harvest emails so they can mass mail people about their products. And as far as getting a free copy of zone alarm pro, its a nice incentive, but there is no such thing as a free lunch; I'm sure there will be some catch....but we will see who has the last laugh!

EG
The wings of love
Premium
join:2006-11-18
Union, NJ

Re: Deceptive

said by k1ll3rdr4g0n See Profile :

As far as my opinion (for whatever that's worth around here), I believe this is just a cheap way to harvest emails so they can mass mail people about their products.
Just use a throw away addy.

DrModem
Premium
join:2006-10-19
USA
·EarthLink
·1and1
·PeoplePC

Hm...

I used ZA free, but a few days ago I changed my Hard Drive from a basic disk to a dynamic volume, and that seems to have made it go crazy... even after I reinstalled it a couple of times.
--
"We are now in the golden age of thieves. And where I come from we put thieves in jail, we don't bail them out." — Rep. Pete Visclosky

GOLFnSUN
Enjoy the sun
Premium
join:2002-03-03
Avalon, NJ
·Sprint Mobile Broa..
·Comcast

Obligatory discussion about the best software firewalls

1st - the best firewalls are external hardware (usually part of a router).
2nd - IF a software firewall is needed as well, the free firewall in Windows is more than adequate for most.

And if you want something other than the operating systems built-in firewall, here is the results of the last poll in the Security forum here at BBR:
»Firewall Poll 2008
--
My BLOG .. .. Internet News .. .. My Web Page
Ask yourself one question: 'Do I feel lucky?' Well, do ya punk?

Titus Pullo
I came, I saw, I slept

join:2004-06-26
·Embarq

Re: Obligatory discussion about the best software firewalls

said by GOLFnSUN See Profile :

1st - the best firewalls are external hardware (usually part of a router).
Wrong, just plain wrong; there's no excuse not to run a firewall for outgoing traffic on a personal computer.
--
quatrix
Premium
join:2005-02-11
Davie, FL

Still not worth it

You'd have to pay me a few hundred bucks to use this, NoScript, or any of the other useless garbage that just fuels paranoia.

jmn1207
Premium
join:2000-07-19
Reston, VA
·Verizon FIOS

Re: Still not worth it

said by quatrix See Profile :

You'd have to pay me a few hundred bucks to use this, NoScript, or any of the other useless garbage that just fuels paranoia.
Router and common sense FTW!
amungus
Premium
join:2004-11-26
America
clubs:
Wow, I can understand not liking ZA, but why bash NoScript? It's actually a pretty neat program IMO. Not sure how that "fuels paranoia" because of what it is/does...
k1ll3rdr4g0n

join:2005-03-19
Homer Glen, IL

Re: Still not worth it

said by amungus See Profile :

Wow, I can understand not liking ZA, but why bash NoScript? It's actually a pretty neat program IMO. Not sure how that "fuels paranoia" because of what it is/does...
I think HE is just "fueling" the paranoia .
Imho, I think Javascript/other 3rd party plugins should be a per site allowance, ie not enabled by default. Not only for security's sake, but also because firefox has crashed on my due to bad Javascript code....

Titus Pullo
I came, I saw, I slept

join:2004-06-26

I'd wait

until Intel intros the 'Core Trio" -- one core devoted solely to ZA.
That and an extra gig of ram.
--

IGGY
No Guru Just Here To Help
Premium,MVM
join:2001-03-30
Chatham, IL

Old bad advice never dies I guess

"1st - the best firewalls are external hardware (usually part of a router).
2nd - IF a software firewall is needed as well, the free firewall in Windows is more than adequate for most."

For anyone who states this really lame security advice. I'd ask that you rethink you're idea of what is secure. And maybe open your mind to doing some actual research. Especially in regards to how the average person uses their computer. The Microsoft firewall even though it now has fixed it's previous shortcomings still is far from ideal. I'd also venture to say that the person above has never heard of the concept of layered security or the fact that routers aren't the end all be all for many reasons.

Anyone want to place a bet that the reply will be something that states you have no need for antivirus as long as you don't visit bad sites and have your computer locked down properly? Yet people eat this garbage advice up like it is the holy grail of computer security.

And don't even make me give you the smack down if you start in with that fan boy crap. Especially considering I haven't used a ZoneAlarm product in years. If I had the option to I would in a heartbeat though.
--
Test PC Security
Cable Diagnostics
Blog
ZoneAlarm Help
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Joe P

@mycingular.net


from:
GOLFnSUN See Profile

Re: Old bad advice never dies I guess

Iggy, Please tell us exactly WHY you need more security on your desktop system?

I can give you a reason MOST PEOPLE do not:

A home DSL/cable router is by nature a firewall. Without specifically allowing/granting access to the outside world, nobody can enter your local network from the Internet. Your desktop is only accessible by other machines on the local network. (Yes, wireless is an issue, but there is WPA, mac filtering, etc)

A software firewall in the scenario above would allow you to block and/or monitor outgoing connections. Is this necessary for most users? Spyware/malware aside, this is only useful when wanting to stop applications from "calling home". Again, typical users won't be doing this.

GOLFnSUN
Enjoy the sun
Premium
join:2002-03-03
Avalon, NJ
·Sprint Mobile Broa..
·Comcast

Re: Old bad advice never dies I guess

said by Joe P :

A software firewall in the scenario above would allow you to block and/or monitor outgoing connections. Is this necessary for most users? Spyware/malware aside, this is only useful when wanting to stop applications from "calling home". Again, typical users won't be doing this.
And the Windows Firewall in Vista is more than capable of blocking phone home attempts without using a separate firewall like Zonealarm.
--
My BLOG .. .. Internet News .. .. My Web Page
Ask yourself one question: 'Do I feel lucky?' Well, do ya punk?

Titus Pullo
I came, I saw, I slept

join:2004-06-26
·Embarq

Re: Old bad advice never dies I guess

Which is why your original post was wrong: Not everyone uses Vista or Microsoft. Now, if xp sp2 or sp3 includes a rules-based outgoing firewall, then I stand half-way corrected. Half-way because that's how far I trust MS.

And for kicks, how much outgoing __Windows__ traffic do you think the Vista firewall blocks?

I run Macs and I use a third party client side firewall, contrary to the opinion of many that it's unnecessary.
--

Matt
Gone playing Dragon Age Origins
Premium
join:2003-07-20
Jamestown, NC
·North State Commun..

Re: Old bad advice never dies I guess

said by Titus Pullo See Profile :

Half-way because that's how far I trust MS.
This is generally what it boils down to. People are absolutely anal about what traffic they think is entering or leaving their PC and can't stand not having absolute, complete control over it.

Medication usually helps.

Door_Locks

@bellsouth.net


from:
whizkid3 See Profile

Re: Old bad advice never dies I guess

said by Matt See Profile :

People are absolutely anal about what traffic they think is entering or leaving their PC and can't stand not having absolute, complete control over it.

Medication usually helps.
Some of are so paranoid that we actually have window and door locks on our homes and vehicles for the same reason.

jmn1207
Premium
join:2000-07-19
Reston, VA
·Verizon FIOS


1 edit

Re: Old bad advice never dies I guess

said by Door_Locks :

said by Matt See Profile :

People are absolutely anal about what traffic they think is entering or leaving their PC and can't stand not having absolute, complete control over it.

Medication usually helps.
Some of are so paranoid that we actually have window and door locks on our homes and vehicles for the same reason.
I think it's more like you are paying extra for a home security system and a car alarm. The homes and cars already come with locks, just like the tools are already provided to monitor and secure your system. Depending on the situation requirements, they are more than adequate for many people. Others need or want more. I see fancy car alarms on cheap cars with nothing of value inside them, so it's just a personal preference.

Matt
Gone playing Dragon Age Origins
Premium
join:2003-07-20
Jamestown, NC
·North State Commun..

Re: Old bad advice never dies I guess

said by jmn1207 See Profile :

I see fancy car alarms on cheap cars with nothing of value inside them, so it's just a personal preference.
I think that sums it up perfectly.
centc408

join:2008-11-08
Fort Wayne, IN
·Verizon FIOS

I don't use a firewall cause I have a Mac. Second, with one setting on my router I could restrict it so that nothing would pass through the router. Third, my router is set to WPA2 with TKIP and I have MAC filtering enabled.

/Rant
The reason windows needs firewalls/antivirus is because microsoft chose not to be security minded. Viruses or Spyware only get on computers if the end user is stupid enough to download stuff from non reputable people or visit those kinds of sites.

/End of Rant
geowil

join:2008-04-20
Laveen, AZ
·Qwest.net
·Cox HSI

ok, I will give you a few short reasons then go on with my post:

1. Once your router/modem is connected to the net, anyone can send you stuff via your ip address (since broadband is an always on connection, you can get sent anything).

2. it has been proven many times that the windows firewall is pure crapware. I have seen my boss at work hack around it to demonstrate this when I asked him why we didn't use the windows firewall when i started working there around 5 years ago.

3. I want you to put your computer on the line. turn on windows firewall, and turn off any other security software you have then leave your IE window open for a week or so (and browse around as you usually would).

next go run a scan and tell me how many tracking cookies and spyware infections you find, and, if any, trojans you find.

now, as for the rest of my post.

I have been using ZA Pro for three years now, and its quite frankly the best piece of software I have ever used. So far, over a three year period, it has blocked around 530 thousand high risk connections from connecting to my computer.

It even stopped a hacker from trying to take down my RO server a few years back, so I know it works just fine when you set it up right.

the individual port forwarding is also nice.

now, for those of you that dont have a clue when it comes to windows' vulnerability, windows vista and xp are both Swiss cheese when it comes to security holes, the firewall is no exception, its easily bypassed.

the key reason is because once your on the internet, if someone sends you something under the table (so to speak) Windows firewall will not detect it. Now most resident AV scanners might, but its not 100% sure thing.

a few software firewalls (ZA included) have inbound as well as outbound filtering and blocking of spysites and virus sites. I have gone to legit sites and ZA has blocked spy sites connecting to my computer through those legit sites.

Another fact i offer up for proof.

in my three years of using ZA i have NEVER gotten an msn virus (those annoying ones that send out fake links to virus sites through msn accounts) while in the same period, one of my friends has gotten them repeatedly only using the windows firewall for his security.

But on the flipside, TK is actually right for maybe the first or second time since i started coming to these forums, the hardware firewall = ultimate in defense. Block it before it gets into your network and there is very little to worry about.

jmn1207
Premium
join:2000-07-19
Reston, VA

Re: Old bad advice never dies I guess

If your ports are closed, you should be safe. What do you mean by "anyone can send you stuff via your ip address"? By your standards, my system should be riddled with trojans, but this just isn't the case.
geowil

join:2008-04-20
Laveen, AZ

Re: Old bad advice never dies I guess

if you connect directly to your cable modem then yes. Most cable modems do not have onboard firewalls, so there are no ports to be closed, your wide open.

jmn1207
Premium
join:2000-07-19
Reston, VA
·Verizon FIOS

Re: Old bad advice never dies I guess

said by geowil See Profile :

if you connect directly to your cable modem then yes. Most cable modems do not have onboard firewalls, so there are no ports to be closed, your wide open.
You said router/modem and I have talking about a router being plenty of protection for me. It's worked for years to protect me. With a good firmware installed there are a plethora of options and robust features. It is right for me, maybe not you. I'm not in any mortal danger because I feel that Zone Alarm is a waste of resources and I am already doing enough to reasonably secure my network.

And you are not wide open just because you might be connected directly to a modem, but you would be limited in what you could safely do and it would be prudent to disable certain services and browser features. That might be ok for some too. An open port is not some free pass to your computer's command line with admin rights. There has to be an exploitable means to take advantage of it. If you want more layers of security, fine.
geowil

join:2008-04-20
Laveen, AZ
·Qwest.net
·Cox HSI

Re: Old bad advice never dies I guess

alright then, ill tell of a personal experience, this is what happened to me, maybe it could/would/has happened to you or anyone else here but that's irrelevant for this post.

First time I ever used the internet was in 2004, had a laptop, windows xp. Back then I too thought the windows firewall was enough protection.

Was connecting through a D-Link DMC-200, didnt even have a gui.

After only three months my computer got very slow. So I downloaded Aluria's then free spyware scanner.

Scanned with it and it found over 4000 spyware infections on my computer.

So, I then installed an AV program, Avast at that time, and also scanned with it.

6 trojans and a few worms were found.

So I asked the Technology Director at my high school what I should do to keep all that crap off, he said get a software firewall, or a modem that has one built in.

The first one I got was some cheesy crap, think it was called Stop Sign, but it did the job, went for 8 months with out getting more then 100 spyware infections. then the FW prog crapped out and caused me to reinstall xp when a script worm got by it. That's what got me onto ZA. Ever since then, havent had anymore massive infections like that.

like I said before, this was my own personal experience, the windows FW did next to jack to keep my comp safe, and it lacks the necessary features for protection on today's internet.

in any case, i rest mine.

that's all the facts, experiences and proof i have, if you still want to use the WF with out a modem/router combo, its at your own risk (generalization to everyone, not directed at the replyee).

jmn1207
Premium
join:2000-07-19
Reston, VA
·Verizon FIOS

Re: Old bad advice never dies I guess

I don't use Windows Firewall, just my router. Windows can be made very secure without using any 3rd party utilities. It sounds like you would certainly benefit from having Zone Alarm on your computer from what you wrote above. I recommend that everyone take whatever steps they feel comfortable with in securing their own resources. I'm comfortable.

GOLFnSUN
Enjoy the sun
Premium
join:2002-03-03
Avalon, NJ
·Sprint Mobile Broa..
·Comcast

said by IGGY See Profile :

"1st - the best firewalls are external hardware (usually part of a router).
2nd - IF a software firewall is needed as well, the free firewall in Windows is more than adequate for most."
quote:
I'd also venture to say that the person above has never heard of the concept of layered security or the fact that routers aren't the end all be all for many reasons.
I was doing layered security probably before you were born.
quote:
Anyone want to place a bet that the reply will be something that states you have no need for antivirus as long as you don't visit bad sites and have your computer locked down properly? Yet people eat this garbage advice up like it is the holy grail of computer security.
Off topic and nothing to do with the firewall discussion. And BTW, I have a full compliment of antivirus products
quote:
And don't even make me give you the smack down if you start in with that fan boy crap. Especially considering I haven't used a ZoneAlarm product in years. If I had the option to I would in a heartbeat though.
But I see you are still carrying the banner for Zonealarm in your avatar and flogging it at your web site: »iggyz.com/?p=2409

--
My BLOG .. .. Internet News .. .. My Web Page
Ask yourself one question: 'Do I feel lucky?' Well, do ya punk?

Joe P

@mycingular.net

Free ZoneAlarm

Yeah, I just hit the "Download Now" link, filled in my name and email addy, and all it told me was "You have successfully subscribed to ZoneAlarm Patch Tuesday offers. Thank You!". Nothing about being sent a link to download.

No big deal or anything, if a download link never comes I can just delete that email address.

PhoenixDown
-- Wants FIOS
Premium
join:2003-06-08
Fresh Meadows, NY
clubs:

Firewall for WHS?

I'm thinking of tossing WHS on an old box, any Firewall recommendations for it?
--
»Left Align the Forum Column
SilverSurfer

join:2007-08-19

No Thanks

I couldn't be paid for a truckload of ZA bloatware.

Hazy Arc

join:2006-04-10
Greenwood, SC

1 edit

I Wonder...

I wonder if folks would flock to download a JPEG of a steaming pile of dog poo if the word "FREE!" was mentioned...as that is practically what Zone Alarm is comparable to.

SparkChaser
BURY BECK
Premium
join:2000-06-06
Downingtown, PA
·Verizon FIOS
·Comcast

Re: I Wonder...

said by Hazy Arc See Profile :

I wonder if folks would flock to download a JPEG of a steaming pile of dog poo if the word "FREE!" was mentioned...
Do you have a link?

Boricua65

join:2002-01-26
Puerto Rico

For those that are wondering...

Click for full size
This is the message you will get when clicking on the link.
--
Yo te digo, el mundo esta jodido

Simba7

join:2003-03-24
Billings, MT

I'm still using KIS..

In the past, I would recommend ZAP. But now, I'm sticking with Kaspersky Internet Security.

..especially how much of a mess it was with Symantec. Ugh..

XBL2009
------

join:2001-01-03
Chicago, IL
·AT&T Midwest

ZAP for years

I've used ZAP for years and it's always work fine. I have it installed on several computers and it works great.

People who don't like it, don't realize that it's Windows that kinda sucks when trying to lock down a computer. Why the hell does "Windows explorer" need access to the internet?
--
Capitalism is competition, if you don't have competition then you don't have capitalism.

djrobx

join:2000-05-31
Valencia, CA
·PHONE POWER
·AT&T U-Verse
·AT&T CallVantage
·Time Warner VOIP
·RoadRunner Cable

Re: ZAP for years

quote:
Why the hell does "Windows explorer" need access to the internet?
I sometimes need to access file shares on a PPTP VPN. So, although it's encrypted and secured, Explorer might access Windows shares outside my LAN subnet.
--
AT&T U-Hearse
Your funeral. Delivered.

XBL2009
------

join:2001-01-03
Chicago, IL
·AT&T Midwest

Re: ZAP for years

said by djrobx See Profile :

quote:
Why the hell does "Windows explorer" need access to the internet?
I sometimes need to access file shares on a PPTP VPN. So, although it's encrypted and secured, Explorer might access Windows shares outside my LAN subnet.
Windows Explorer always needs access to the internet and so do a bunch of other processes to make internet access work at all on a windows machine.

I use a file manager so I had explorer.exe block from access. One day I decided to open a folder in explorer and it just took forever and I realized that explorer.exe was making outgoing request to the internet. The log file was filled with outgoing request. Why does a file manager need to check dns just to open a local folder?

Even if you use Firefox you can't fully block explorer.exe otherwise you lose your connection.

nc1165

join:2001-04-10
Delray Beach, FL

So easy - just click and voila...


pokesph
It Is Almost Fast
Premium
join:2001-06-25
Sacramento, CA
clubs:
·Comcast

ZAP

ZoneAlarm® 24 Hour Promotions
You will receive your confirmation email within 48 hours.
You have successfully subscribed to the free ZoneAlarm Pro offer. Thank You!

looks like direct downloads have stopped already now they're queuing us up and all that..
--
Webmaster - Steve
- - - - - - - - - - - -
»www.1-gb.net
»www.ppnstudio.com

danclan

join:2005-11-01
Midlothian, VA
·Verizon FIOS

Re: ZAP

DONT DO IT! THEY HAVE NOW ADDED YOUR PC TO THEIR HIVE! YOU HAVE BEEN ASSIMILATED!..

I now take off my tinfoil hat and relax....but i use Outpost and recommend it whole heartedly.
ellane

join:2000-06-02
Charlotte, NC

Is ZA Pro any better than Comodo?

I'm using Comodo and ATT Internet Security Suite and Windows for firewalls. Any need to change any of this?

Also if I download the ZA Pro file but don't install right away will I be able to install later?

wwdubbia

join:2002-06-03
Clinton, NY

multiple household downloads can be a benefit...

it actually benefits them to let more people download it... means more renewals next year.

teeekbalang

@sbcglobal.net

Re: multiple household downloads can be a benefit...

What an FWall with expiration? I thougt a firewal is firewall.

It just need to know the state of the packet where outbound or inbound and a couple of holes for known traffic.
b315653

join:2003-09-21
Mentor, OH

Comodo

+1 for Comodo Firewall

yuutomo
The Wonder Kitter
Premium
join:2001-08-27
Missoula, MT
·Bresnan Online

wtf

Welcome to ZoneAlarm Customer Service. An online chat agent will be with you shortly. You are number 3 in the queue. Your wait time will be 6min(s) 36sec(s) Thank you for waiting.

Chat InformationYou are now chatting with 'RayAnn'

RayAnn: Thank you for contacting Customer Service. How may I help you today?

Robert: I have not gotten anything so I can download the free copy of ZA Pro that is being offered.

RayAnn: You will get the info sent to you in 48 hours

Robert: it was supposed to be able to DL it today as the site states, 48 hours will put it outside the window of 6am tomorrow morning.

RayAnn: You can download the 15 day trial at anytime. THe key is sent later

RayAnn: I have sent you the download for ZoneAlarm Pro for Windows XP. You will receive a pop-up asking you to Open or Save the file. Click Save, select Desktop on the left-side of the Save Window and then click Save to the lower right. Once this file has finished, run the file to install ZoneAlarm. If you have Windows 2000, this version will not install. You will have to install an older version.

RayAnn: »download.zonealarm.com/bin/free/···0_en.exe

Robert: I din't want a trial, I want the FULL, FREE version of ZoneAlarm Pro as advertised.

RayAnn: when you get the key you enter it into the trial.

Robert: that's not what was advertised.

RayAnn: Even if you download from the offer it ALWAYS starts as the trial. The key takes it out of the TRIAL MODE

RayAnn: Is there anything else I can assist you with today?

Robert: what happens if this "key"

Robert: never arrives?

RayAnn: Is there anything else I can assist you with today?

Robert: what do I do if the free "key" never arrives?

RayAnn: You will get the info sent to you in 48 hours

RayAnn: You will get the info sent to you in 48 hours

RayAnn: You will get the info sent to you in 48 hours

RayAnn: You will get the info sent to you in 48 hours

Chat InformationChat session has been terminated by the agent.

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