  roc5955 Premium join:2005-11-26 Rosendale, NY | RE:When Does FTTH Yield Just 6Mbps? When they put a cap on it silly! They all put caps on bandwidth. -- "Understanding is a three-edged sword." | |
|
 gashuffer
join:2004-02-11 San Francisco, CA
| 6Mbps = I can get that from the competition When I had Uverse installed in May 2007 I told the techs that 6Mbps internet wasn't really considered an advantage in my book because I can get that from anyone. Their main push seemed to me to be towards the TV portion of Uverse. I think ATT is making a big mistake by not raising the bar to 10Mbps for the internet portion. This would totally lure away Comcrap customers who are looking for a better TV solution AND ALSO want faster interent speeds. Seems to me that ATT just wanted to squeek by. Why switch providers when you're getting the same speed package? It's not worth the hassle for most people, but I like being an early adopter so I took the bait. | |
|
 |  joker5656
join:2006-06-23 Greenville, SC | Re: 6Mbps = I can get that from the competition i would switch maybe, but they aren't offering anything but DSL in my area. Also i don't want one of those boxes in my yard, there ugly | |
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 |   kublaframbo
@sbcglobal.net | My previous service was 8 down/512 up from TW. ATTs service was cheaper and also doubled my upload at 6/1. That was a good reason to switch. | |
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 |  |
 |  |   David Last man standing Premium,VIP join:2002-05-30 Granite City, IL clubs:
·AT&T Midwest
edit: October 9th, @08:24PM
| Re: I don't get it said by MarkyD :]Yes, I did switch, and for good reason. As much as you and other AT&T fanboys would LOVE for people like me to shut up, it's not going to happen. Who said anything (much less me) about shutting you up? I am just perplexed, I thought this was solved already, as in YAY competition!! so to speak.
Trust me it's not up to me to decide who you pick as a ISP or not. Some people choose us and some people don't.
-- If you have a topic in the direct forum please reply to it or a post of mine, I get a notification when you do this. Koetting Ford, Granite City, illinois... YOU'RE FIRED!!
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 |  |  |  Enlightener
join:2006-01-28 Cedar Park, TX
·AT&T U-Verse
| Re: I don't get it The problem isn't really solved, you just lost another customer. That's a whole nother problem because your company is too stupid, too stubborn and too lazy to solve the orignal problem of not providing what is possible and desired by your customers. | |
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 |  |  |  |  cwh
join:2006-05-14 San Antonio, TX
| Re: I don't get it The problem with you and markyd is that you think you should be at the front of the line for any new service offered. I doubt ATT is going to change its deployment schedule because of your whining about the inability to get a new service. You act like ATT is doing nothing, when it fact they are greenlighting a million or so new addresses every qtr for this new service. | |
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 |  |  |  |  |   David Last man standing Premium,VIP join:2002-05-30 Granite City, IL clubs:
·AT&T Midwest
| Re: I don't get it Plus what I don't get is how did we lose a customer if the service wasn't available for him anyway? Uverse wasn't available and he wanted something more than 6mbps/768kbps. I can respect that. Ironically I upgraded someone to elite speeds today, order completes in about a week. That chick is tickled pink. | |
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 |  |  |  |  |  |  Enlightener
join:2006-01-28 Cedar Park, TX | Re: I don't get it That's right, you didn't lose a customer... you lost two revenue generating units ( data and voice ) and very soon you'll be losing two more. | |
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 |  |  |  |  |  Enlightener
join:2006-01-28 Cedar Park, TX
·AT&T U-Verse
| I left Virginia in 2003 just as FiOS became available to my old house. It's 4 1/2 years later and I have FTTP but my speed isn't any better then DSL. Also Austin was first rumored to get U-Verse last year right after San Antonio and then this past March. Then there is the fact that when an area goes green for U-Verse it's the copper people only, not the FTTP people.
Don't even begin to preach to me about wanting to be at the front of the line. | |
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 |  |  |  |  |  |   apeface
join:2000-09-16 Mckinney, TX edit: October 10th, @11:24AM
| Re: I don't get it That isnt exactly true, there are fttp lines with uverse all over the place. | |
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 |  |  |  |  |  |  |  Enlightener
join:2006-01-28 Cedar Park, TX
·AT&T U-Verse
| Re: I don't get it I said `when an area goes green`. Are you asserting that FTTN and FTTP U-Verse goes green at the same time.
Ya, that's right... I didn't think you were trying to claim that. Otherwise MarkyD wouldn't have been having the problem that he was having. | |
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 |  |  |  |  |  |  |  |   apeface
join:2000-09-16 Mckinney, TX
·AT&T U-Verse
·AT&T DSL Service
edit: October 10th, @12:18PM
| Re: I don't get it Yeah, I am saying that.
There are some cities that uverse only recently took control of the fttp nodes, OKC would be one of those cities. Obviously those would not be live the same time the fttn went live. \
However, there were/will be cities that fttn and fttp went/will go live at the same time. | |
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 |  |  |  |  |   perplexed
@qwest.net
| I live in Westerville, Ohio (suburb of Columbus). The thing that confuses me is why in the world would AT&T sink so much money into a service offering that's barely better than what they already offer and comes nowhere near beating the competition? If the rumors hold true, AT&T plans on offering Uverse 6/1 internet and 1 HD stream (I've seen the fridge-size boxes around town but the service hasn't arrived yet). Well, AT&T Yahoo DSL already offers a 6/768 Extreme package on the internet side; RR and WOW offer at least that. On the TV side, 1 HD stream doesn't come anywhere close to competing with the available cable or satellite offerings. If this is what AT&T is going to offer, I can't help but wonder: Why put yourself in a position where you aren't at least competitive with the other local ISP's/cableco's? Despite their "new" services, I can find better offerings from their competitors from launch day. This is a colossal waste of company time, money and resources. Why save a few bucks by going the FTTN/VDSL route when they should have bitten the bullet and gone all FTTP. Verizon did it with FIOS and, despite initial skepticism from shareholders, they seem to be getting very favorable press and customer reviews. AT&T could have easily generated the same kind of buzz by coming to market with a true next gen internet/TV offering at a competitive price. Instead we get... mediocrity? If I were a shareholder, I'd pull a Vader over at the Deathstar and choke some sense into these idiots. | |
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 |  |  |   Midak Doctors suck Premium join:2002-02-26 Yonkers, NY | No arguements here, you really don't get it. You don't get the fact that while your capable of providing more bandwidth, you choose not to. In fact, correct me if I'm wrong but you (AT&T) have chosen to be the slowest fiber service available. | |
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 |  |  |  |   David Last man standing Premium,VIP join:2002-05-30 Granite City, IL clubs: | Re: I don't get it Well lets not lose sight of the fact that I am just an at&t tech and realize I am not the one responsible for such crucial decisions.
I hope everyone realizes that. | |
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 |  |  |  |  |   BloodRoses The Purple Faerie Premium join:2003-03-17 New York, NY
·Cox HSI
| Re: I don't get it Marketing execs make a lot of technological decisions without any kind of detailed background knowledge of any limitations or capabilities (as the case may be).
This is the life story of almost every I.T. department in existence. Anybody that doesn't understand this, should get a degree in "business" and work in marketing.  -- Cheers, Stephanie - www.GlitterFaerie.com | |
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 |  |  |  |  |  |   David Last man standing Premium,VIP join:2002-05-30 Granite City, IL clubs: | Re: I don't get it Well the only problem is I am not a marketing executive.
Sorry, I like getting my hands dirty! | |
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 |  |  |  |  |  james1
join:2001-02-26 antarctica
| So what happened to "Us" when you were saying "some people choose us and some don't"? I thought you were the combined conciousness of the AT&T network that had taken root within the internet.  | |
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 |  |  |  |  |  |  |  james1
join:2001-02-26 antarctica | Re: I don't get it So you deny that you're the AT&T equivalent of Skynet? | |
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 |  |  |  |  |  |  |  |   David Last man standing Premium,VIP join:2002-05-30 Granite City, IL clubs: | Re: I don't get it Well I work in the DSL (ASI) dept. Last I checked we don't serve canada (ontario) per say. Legacy AT&T might, but I doubt it. | |
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 |  |  |  |  |  |  |  |  |  james1
join:2001-02-26 antarctica | Re: I don't get it I didn't ask if you served my area. I asked if you were an Artificial Intelligence that spawned from the depths of the AT&T R&D dept. At first I was joking, but from the oddness and irrelevance of your answers I think you might actually be one... | |
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 |  |  |  |  |  |  |  |  |   David Last man standing Premium,VIP join:2002-05-30 Granite City, IL clubs: | Re: I don't get it ahh, well I didn't get where you were coming from. I didn't see the joking tag.
There are days I wish I was artificial, then again there are other days I wish I wasn't. | |
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 |   MarkyD Premium join:2002-08-20 Oklahoma City, OK clubs:
·Cox HSI
·AT&T FTTP
·AT&T DSL Service
| And, by the way... As you can see in my first post that you linked to, David, AT&T had their chance to retain my business. They actually called me trying to sell me UVERSE, told me it was available...then said "oops, sorry, it was a glitch in the system, you can't get it after all." Despite the technical limitations, I was willing to give it a shot due to the price savings. Now, AT&T has pretty much lost any chance at getting me back as a customer. Not that they care; one customer out of millions is nothing to AT&T. I'd rather stick with Cox from this point forward...They provide local, personal service, and actually CARE to retain me as a customer. AT&T had no desire to try and retain me why I called to cancel. | |
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 |  |   Rick Premium,MVM join:2001-02-06 Waterbury, CT clubs:  | Re: I don't get it No desire to retain you? I'd hardly call a personal letter from upper management to you that. -- The Coyote captured the RR! Roadrunner Rick is now Comcastic! | |
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 |  |  |   MarkyD Premium join:2002-08-20 Oklahoma City, OK clubs:
·Cox HSI
·AT&T FTTP
·AT&T DSL Service
| Re: I don't get it said by Rick :No desire to retain you? I'd hardly call a personal letter from upper management to you that. I am referring to the downright arrogant rep that I spoke with on the phone when I canceled. This occurred long before I received this letter from AT&T. Here's about how the conversation went: Me: I'd like to cancel my service. Rep: why is that? Me: you don't offer bundle discounts for FTTP, you require a phone line to get internet, your speeds are half of the competition, and your sales department called me trying to offer me UVERSE, then told me that they made a mistake and that it was not available after all. I'm going to Cox who will give me 2x the speed for less money. Rep: Did you know that Cox is shared bandwidth, you'll never get your advertised speeds...blah, blah, blah..." Me: Yes, I am aware that it is shared at the fiber node. All internet is shared at SOME point in the architecture. I've never had problems getting my advertised speeds with Cox in the past...I'm sure I'll be OK. If you would at least take away the requirement for the phone line, I'd stay. Rep: Can't do that. Let me get your service cancelled. Me: =\ | |
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 |  |  |  |   Corona It's cool, I'm takin it back Premium join:2000-03-14 San Antonio, TX
edit: October 9th, @05:43PM
| Re: I don't get it said by MarkyD :...If you would at least take away the requirement for the phone line, I'd stay. Rep: Can't do that. Let me get your service cancelled... Seems reasonable to me. You stated a reason to keep you as a customer. That request was not something the rep could accommodate, so their only option was to cancel your service. What did you expect them to do? | |
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 |  |  |  |  |   MarkyD Premium join:2002-08-20 Oklahoma City, OK clubs:
·Cox HSI
·AT&T FTTP
·AT&T DSL Service
| Re: I don't get it said by Corona :said by MarkyD :...If you would at least take away the requirement for the phone line, I'd stay. Rep: Can't do that. Let me get your service cancelled... Seems reasonable to me. You stated a reason to keep you as a customer. That request was not something the rep could accommodate, so their only option was to cancel your service. What did you expect them to do? I didn't expect the rep to do anything about that "requirement." It was his tone and his badmouthing Cox that I found distasteful. | |
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 |  |  |  |  |  |   en102 Canadian, eh?
join:2001-01-26 Valencia, CA
·RoadRunner Cable
·DSL EXTREME
·DSL EXTREME
| Re: I don't get it I actually had an AT&T 'kid' come by last night trying to push Uverse. This one actually had some knowledge (better than the old guy attempting to sell it at BestBuy).
I told him that I'm still in contract with DTV, and that their costs were no better than what I currently have.
1: Uverse 'pro' = $79/month for 3 sets 2: DTV + DSL Extreme = $75/month for 3 sets 
3: They have 'up to' 6Mbps.. I can order up to 6Mbps (won't get it though) for similar pricing 4: I have fastpath... Uverse/AT&T pushes higher latency interleaved.
5: My main reason the I would go is to save $$$... until AT&T has VoIP, (assuming its the same price as call vantage), I won't be saving $$$...
6: Still only goes to 6Mbps, and still only has 1 stream of HD ... not show stoppers for me, but if I'm going to 'jump' to a new service, it has to at least cost less overall, and offer at least what I have (or can get) now.
The AT&T rep. did state that I could cancel the TV and keep Uverse Internet... I'm skeptical Also, the rep did state that they're going to push multiple HD soon, as well as 10-12Mbps Internet. Coming from sales... I don't believe it until I see it. -- Canada = Hollywood North | |
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 |  |  |  |  |   MarkyD Premium join:2002-08-20 Oklahoma City, OK clubs:
·Cox HSI
·AT&T FTTP
·AT&T DSL Service
| Re: I don't get it said by Rick :said by MarkyD :Me: you don't offer bundle discounts for FTTP, you require a phone line to get internet, your speeds are half of the competition, And what about all that didn't you know BEFORE you signed up for the service in the first place? "Me: Yes, I am aware that it is shared at the fiber node. All internet is shared at SOME point in the architecture. I've never had problems getting my advertised speeds with Cox in the past...I'm sure I'll be OK. If you would at least take away the requirement for the phone line, I'd stay. Rep: Can't do that. Let me get your service cancelled." What exactly did you expect a customer rep to say? That they had the power to change the companies policies for you? Obviously, they don't..and hence..the only option YOU gave THEM was to cancel your service. Jeesh man..hope you're happy with COX! Do you have reading comprehension problems? »Re: I don't get it | |
|
  N3OGH It's Biden Vs. the Biscuit. Sarah's hot Premium join:2003-11-11 Philly burbs
·Verizon Online DSL
| Talk about red lining "While the vast majority of AT&T U-Verse customers have VDSL, some customers do get fiber to the home. In a recent conversation with AT&T, the company told us that of the eighteen million homes that AT&T will pass (not necessarily serve) by the end of next year with the new service, approximately a million of those are FTTH. Usually we're talking relatively upscale developments."
Wow, talk about red lining.
Makes Verizon looks almost egalitarian.
Almost... -- Petty people are disproportionably corrupted by petty power
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 |   d_l Barsoom Premium,MVM join:2002-12-08 Reno, NV
| Re: Talk about red lining What is it with the red lining nonsense?
AT&T isn't replacing existing copper connections. The fiber connections they are talking about are green field installations. That was part of the Lightspeed plan. New connections are fiber if possible. It isn't any more complex than that | |
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 |  |  soothsayer15
join:2002-03-01 Irving, TX
·Verizon FIOS
·Verizon Online DSL
edit: October 9th, @07:30PM
| Re: Talk about red lining A neighborhood or subdivision with house in the $150,000 to $300,000 range is a rich neighborhood by BBR standards. If you have a good enough job and credit to afford the $1100 - $2000 payments a month, the BBR trolls look at you with envy for being so "rich". It's so hard to afford a $150,000 house with a $50,000 a year salary(sarcasm).
Because AT&T or Verizon choose to wire a 200 home subdivision before a single home 5 miles out in the country, means they are "redlining"? Okay, I guess that only makes sense if you took Free Enterprise in school. It doesn't seem to be part of "common" sense anymore. | |
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  Jon Premium join:2001-01-20 Lisle, IL | a consistent user experience across the board? If they're serving some and passing by others, how is that consistent? | |
|
 |  soothsayer15
join:2002-03-01 Irving, TX
·Verizon FIOS
·Verizon Online DSL
| Re: a consistent user experience across the board? said by Jon :If they're serving some and passing by others, how is that consistent? Please tell me you're joking. | |
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 |  |   Jon Premium join:2001-01-20 Lisle, IL
·1and1
·AT&T DSL Service
edit: October 9th, @08:26PM
| Re: a consistent user experience across the board? said by soothsayer15 :said by Jon :If they're serving some and passing by others, how is that consistent? Please tell me you're joking. No, I'm not. Tell me how AT&T can offer the neighborhood down the street U-Verse or FTTH, but not offer it to others and consider that "consistent"?
All I have available from AT&T is DSL. So, being an AT&T "user", I'd like to know when my "experience" can be consistent with the ones that get those services.
If they want to be "consistent", Then they should offer all services to all the areas they service. Otherwise, Don't tell me you're offering "consistent" service to all your customers because it's not true.  | |
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 |  |  |  openbox9
join:2004-01-26 Navarre, FL
·AT&T Southeast
·Mediacom
| Re: a consistent user experience across the board? said by Jon :If they want to be "consistent", Then they should offer all services to all the areas they service. And I suppose you expect the company to snap their fingers and simply have all of the billions of dollars of infrastructure in place so that all of the tens of millions of customers can have service simultaneously You will not find any company in the world capable of pulling off that financial miracle. | |
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 |  |  |  |   Jon Premium join:2001-01-20 Lisle, IL
·1and1
·AT&T DSL Service
| Re: a consistent user experience across the board? said by openbox9 :And I suppose you expect the company to snap their fingers and simply have all of the billions of dollars of infrastructure in place so that all of the tens of millions of customers can have service simultaneously  You will not find any company in the world capable of pulling off that financial miracle. Nope, I don't. But then don't say you want to offer a "consistent user experience across the board" when you intentionally bypass some areas.
Just say "We want to offer a consistent user experience in the areas we feel will make us the most money"
I'd be okay with that, just don't BS me.
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 |  |  |  |  |  openbox9
join:2004-01-26 Navarre, FL | Re: a consistent user experience across the board? Considering that comment was made in regards to UVerse, I would expect that the "consistent user experience across the board" is for UVerse areas and not all of AT&T's market base. | |
|
 benc Premium join:2007-06-17 Glen Carbon, IL | Who Cares About IP-TV? I sure don't.
I'd rather have 10 or even 20Mbps Internet, ideally with 2Mbps+ uploads.
I also don't care about VOIP. I'll stick to my POTS. | |
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 |  Freezone
join:2000-09-29 Southfield, MI
| Re: Who Cares About IP-TV? I just wonder how long it will take before att relize that they are the new AOL. OLD tech to all of their customers and unable to deliver new tech to most of them.
It is pretty sad that the comcast speed comercials hold true even with att new tech.
I am both a u-verse and comcast internet customer. This is clearly a turtle and rabit race. Comcast is faster but there is an invisible cap at which point att will walk accross the finish line. | |
|
 jimbo2150
join:2004-05-10 Youngstown, OH
·Dreamhost
·Armstrong Zoom In..
| Of course... Of course they give the FTTH people the same speed as all U-Verse users. If they didn't the people down the street who had copper would complain to the point where they would have to upgrade the whole plan to FTTH, and you know they CAN'T do that! Giving users a next generation connection is taboo to AT&T. --
- "Techie" Jim | |
|
  XBL2007
join:2001-01-03 Chicago, IL | What I want Mobile Phone = $25
100mbps Fiber = $25
HDTV ala carte = $25
The way it should be!!!! | |
|
 |   a333 A hot cup of integrals please
join:2007-06-12 Corona, NY | Re: What I want it is in France, my friend. Perhaps, someday, our backward-minded US corporations will quit looking at stock charts and actually deliver a good product, which was the actual reason the cpmpany had been founded >100 yrs ago. | |
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 |  |  jester121
join:2003-08-09 Lake Zurich, IL
·ViaTalk
| Re: What I want said by a333 :it is in France, my friend. Perhaps, someday, our backward-minded US corporations will quit looking at stock charts and actually deliver a good product, which was the actual reason the cpmpany had been founded >100 yrs ago. This made me giggle... Thank goodness we had all those altruistic goody-two-shoes types back in the early 1900s, you know -- Henry Ford, and Rockefeller, and the rest. Lord knows THEY weren't in business to make a profit... it was all about making the customers feel LOVED!
/sarcasm | |
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 |  |  openbox9
join:2004-01-26 Navarre, FL
·AT&T Southeast
·Mediacom
| said by a333 :it is in France, my friend. Perhaps, someday, our backward-minded US corporations will quit looking at stock charts and actually deliver a good product, which was the actual reason the cpmpany had been founded >100 yrs ago. Maybe someday you'll have the "privilege" of being French. And I would bet that the company was founded over 100 years ago so that a lot of money could be made in a marketplace that was ripe for a service, not so that consumers could have a good product. | |
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 |   dvd536 as Mr. Pink as they come Premium join:2001-04-27 Phoenix, AZ
| said by XBL2007 :Mobile Phone = $25 100mbps Fiber = $25 HDTV ala carte = $25 The way it should be!!!! then you need to move to sweden or south korea. -- You can never be too rich, too thin or have too much Bandwidth | |
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