 
Boiler Up
join:2009-07-21
Cincinnati, OH | $10 I am only willing to pay $10, you think anyone will agree to that? | |
|
 | 
Karl Bode
News Guy
join:2000-03-02 | Re: $10 Give them a call and try.
I imagine these companies are done a great service by people believing they cannot haggle for better deals. | |
|
| |
Boiler Up
join:2009-07-21
Cincinnati, OH | Re: $10 unfortunately I have TWC in Cincinnati so I doubt I could get that to fly with them, but it is always worth a shot! | |
|
| | | |
| | | | DarkLogix
join:2008-10-23
Baytown, TX
 ·Comcast Workplace
·Comcast
| Re: $10 hum
how about a contract that covers not only price but would legaly prevent data caps, overages, DPI, and define how QOS should be setup
now if I knew a lawyer that was good enough to write up an iorn clad contract and a ISP rep with the authority to sign it and the lazyness to not read it then it would be awsome
imagen
you must provide this customer with the fastest service you can technicaly provide, there must not be any caps on siad service and if any are ever memtioned in a support call you (the ISP) are to pay a fine not to be less than 5 times the yearly cost or the support person, ect crazyness
if that were possible then you'd be paid to be a customer and if you were having money woows then just call and ask about caps
and you've gotta put in the clause that they can't ever refuse service, and they can't ever change the TOS defined in the contract
but in all likelyhood no ISP would ever sign such a contract but if they did you'd be set for life | |
|
| | | 
zachary1
you talkin' to me?
join:2004-03-07
right here | C'mon namby pamby! Be a William Shatner and... name your OWN price! | |
|
| | k1ll3rdr4g0n
join:2005-03-19
Homer Glen, IL
| said by Karl Bode  :Give them a call and try. I imagine these companies are done a great service by people believing they cannot haggle for better deals. Haggling is dead in today's society. Companies have just grown too big to care, who cares about the one customer when they could get 10 suckers to overpay for service (and pay insane overages per byte).
For example goto a tech store like tigerdirect/compusa and try to haggle for a dollar less - they will throw a fit just because you want to pay a dollar less...even though they are still making a profit on the sale. | |
|
| | | 
The Dv8or
DSLReports Forums -- The Mouse House 2.0
Premium
join:2001-08-09
Danbury, CT
clubs:
| Re: $10 This is absolute untrue rant from an angry, bitter, lazy person. First of all, there is a significant difference between trying to get a lower price on a service as opposed to a tangible product. Second, this forum is FILLED with people (including me), who routinely get discounts from their telco/cable company. I get $20 off a month from AT&T U-verse just because I asked for it.
--
You're so vain... I bet you think this post is about you. | |
|
| | | | k1ll3rdr4g0n
join:2005-03-19
Homer Glen, IL
| Re: $10 said by The Dv8or :This is absolute untrue rant from an angry, bitter, lazy person. First of all, there is a significant difference between trying to get a lower price on a service as opposed to a tangible product. Second, this forum is FILLED with people (including me), who routinely get discounts from their telco/cable company. I get $20 off a month from AT&T U-verse just because I asked for it. Angry? Yeah probably.
Bitter? You have no idea what stupidity I have to deal with in my day to day "adventures".
Lazy? Defiantly not. I'm not saying you can't, I'm saying that it's not accepted socially. Why do we have prices posted if we can haggle? Why have caps on services if I can just haggle out of them? Would you really walk into a cell phone store and say "look I'll pay you $x/month for this package?", of course not...they would give you a funny look and tell you to leave.
In fact Chase has a fee on their "free checking", and since I was an ex-Wamu customer I felt this unfair and tried to "haggle" with them to make my account exempt, you know what they told me? A phrase that a lot of companies like to say whenever I ask something technical, "not possible".
I am not saying that those people who claim they got credits and discounts are lying, they are just unethical UNLESS there was a problem with the service. You sign into a contract for $x/month, deal with it or drop the service. That's great that you pay $20 less per month - but what did your contract/agreement say when you entered into it? Is your service working fine? If so, its your own conscience you have to deal with. Unless there are problems with my service or product I would never ask for a credit. Why should I? I signed my name on that contract, now I pay the price (literally). Oh wo is me, those who do not understand the implication of a contract between 2 parties.
I live my life by ethics and values, but it appears that some people here do not. | |
|
Lee GWB
Yaco
Premium
join:2001-10-13
Allendale, NJ | Mailing address? I want to do it too  | |
|
JSRoman
Premium
join:2005-03-10
Callahan, FL
| Sales guy is probably fired. No way he had authorization to sign a contract on behalf of Verizon. 77.99 a month for triple play for life is not realistic. I bet that contract didn't even include taxes. I hear that al ot from folks when they get the 1st bill. It is like they are in shock that their local and state government charges a crapoload of communication taxes.
--
»www.seabee.navy.mil | |
|
| 
Alakar
Facts do not cease to exist when ignored
join:2001-03-23
Milwaukee, WI
 ·AT&T U-Verse
| Re: Sales guy is probably fired. said by JSRoman :No way he had authorization to sign a contract on behalf of Verizon. The guy in this store signs contracts on behalf of Verizon all day. It's his job. From a legal standpoint, if he signed a modified contract as a rep of Verizon, Verizon is bound by it. It's basic contract law. He may have violated company policy by doing it, but that doesn't mean Verizon isn't obligated to fulfill the contract.
--
"Necessity is the plea for every infringement of human freedom; it is the argument of tyrants; it is the creed of slaves." William Pitt the Younger | |
|
| iansltx
join:2007-02-19
Golden, CO | I've seen $80 triple play deals from various quarters. Granted, they're not including anything more than basic DSL, but it's totally doable with basic services. | |
|
| | 
dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ
| Re: Sales guy is probably fired. said by iansltx :I've seen $80 triple play deals from various quarters. Granted, they're not including anything more than basic DSL, but it's totally doable with basic services. cox has it too however its: $49.99 but that isn't the "out the door" price.
1. lite internet
2. broadcast basic video
3. basic digital phone
--
When I gez aju zavateh na nalechoo more new yonooz tonigh molinigh - Ken Lee | |
|
| iansltx
join:2007-02-19
Golden, CO | According to the article, Verizon offered $77.99 triple-play service. Now they're up to $79.99. Maybe they're tacking on taxes under the bottom line, but they ARE making the offer. | |
|
| tmc8080
join:2004-04-24
Floral Park, NY
| said by JSRoman :No way he had authorization to sign a contract on behalf of Verizon. 77.99 a month for triple play for life is not realistic. I bet that contract didn't even include taxes. I hear that al ot from folks when they get the 1st bill. It is like they are in shock that their local and state government charges a crapoload of communication taxes. Verizon is required to guesstimate your bottom line price (if you ask) so that you can compare it to what the cable company's total price will be. That's where consumers aren't educated when they tell a telco to match a cableco price.. sure.. before those taxes are added on-- then WHAMMO!
But... afterall it is FIOS, fiber optics straight to your door... blinding you with additional charges. Verizon does need to get more competitive if they want to roll in POTS charges, TV franchise charges, possibly even an installation charge to get you up and running. One theory is once a FTTP installation happens.. nothing (other than a nice 2-year contract & nasty ETF) will stop you from cancelling and switching to a cable company once they go ahead and waste 4 hours & about $400+ on an install. Maybe they streamlined the process so it doesn't take as long (new ont's that don't have to take 1+ hour to setup/mount/activate).
Verizon should really get on the VOIP bandwagon already (especially for dual play plans).. we are well past the time it should have taken for them to see the light. | |
|
beavercable
join:2008-05-11
Beaverton, OR | Their leaving anyway so what do they care what they sign? Remember Oregon is one of the states Verizon sold so why not lie and agree to anything. Let Frontier deal with the angry customers. | |
|
| eugenegill
join:2004-05-05
Greenville, SC
·Charter Pipeline
 ·VoicePulse
| Re: Their leaving anyway so what do they care what they sign? said by beavercable :Remember Oregon is one of the states Verizon sold so why not lie and agree to anything. No doubt the contract included an early termination fee (non-prorated), so Verizon will have to pay up or continue service. | |
|
jimbo2150
join:2004-05-10
Youngstown, OH
| Hmm.... I always wondered if a company would actually agree to a contract a customer wrote up. Now I have my answer. This may actually help in a market (like internet) where there is little competition in many areas. Though I wonder how many companies would agree and for how long. I'm sure some would not agree and as soon as some people start trying to get things at ridiculously lower prices I am sure they will not agree to any customer contracts anymore.
--
- "Techie" Jim | |
|
|
The Dv8or
DSLReports Forums -- The Mouse House 2.0
Premium
join:2001-08-09
Danbury, CT
clubs: | Re: Hmm.... A contract is only as good as your ability to enforce it. | |
|
|
| 
Tychicus
Children are our most precious resource
Premium
join:2002-01-18
Helena, MT
clubs: | Re: Hmm, I wonder... Verizon as a company has all the morals of a rat snake- well maybe not that many morals but close
--
Team Discovery | |
|
| | iansltx
join:2007-02-19
Golden, CO | Re: Hmm, I wonder... Where does that put TWC? | |
|
| | |
zachary1
you talkin' to me?
join:2004-03-07
right here | Re: Hmm, I wonder... lower than Snakes | |
|
|
| 
cdru
Go Colts
Premium,MVM
join:2003-05-14
Fort Wayne, IN
| Re: If we negotiate something... said by qworster :If you and I negotiate something and we make a contract and we sign it then it's binding! If you later breach it, I can not only enforce the contract, but I can seek compensatory and punative damages for your breaking of said contract. In this case tough, what are the compensatory damages going to be? The difference in the bill. Even at triple damages, you still are talking about an almost trivial amount of damages. Yes it's the principal of things, but it's not going to be a cash cow.
It seems to me that this guy has Verizon nailed. A Verizon representative (employee) signed a contract between him and Verizon-in a company owned Verizon store no less (place of business). They may or may not. That would be for the court to decide. It's very possible that the courts could say that the employee was indeed an agent of the company, but they may not be able to enter into unapproved contracts.
Verizon will try to squirm out of this by saying that this employee had no authority so sign contracts for them. This arguement will fail in court-as courts have ruled over and over that internal conflicts within a company have no bearing on a customer's contract with them. By nature of a customer being involved, it's no longer an "internal conflict."
This guy should keep careful track of the time he puts into this-and also track the time they disconnect anything.
He can sue for compensatory damages (at a reasonable hourly rate for his time) and also punitive ones (like if they turn his phone off during a dispute). Good luck with those "damages". | |
|
| | 
ReVeLaTeD
Premium
join:2001-11-10
San Diego, CA
| Re: If we negotiate something... said by cdru :said by qworster :If you and I negotiate something and we make a contract and we sign it then it's binding! If you later breach it, I can not only enforce the contract, but I can seek compensatory and punative damages for your breaking of said contract. In this case tough, what are the compensatory damages going to be? The difference in the bill. Even at triple damages, you still are talking about an almost trivial amount of damages. Yes it's the principal of things, but it's not going to be a cash cow. It seems to me that this guy has Verizon nailed. A Verizon representative (employee) signed a contract between him and Verizon-in a company owned Verizon store no less (place of business). They may or may not. That would be for the court to decide. It's very possible that the courts could say that the employee was indeed an agent of the company, but they may not be able to enter into unapproved contracts. Verizon will try to squirm out of this by saying that this employee had no authority so sign contracts for them. This arguement will fail in court-as courts have ruled over and over that internal conflicts within a company have no bearing on a customer's contract with them. By nature of a customer being involved, it's no longer an "internal conflict." This guy should keep careful track of the time he puts into this-and also track the time they disconnect anything.
He can sue for compensatory damages (at a reasonable hourly rate for his time) and also punitive ones (like if they turn his phone off during a dispute). Good luck with those "damages". I was going to say...a Verizon rep may or may not have had the authority to enter into such an agreement. Especially if said agreement was not vetted by Verizon General Counsel. | |
|
Packeteers
Premium
join:2005-06-18
Forest Hills, NY
| what it's worth to me Monthly Internets worth $20 (using verison dsl now)
basic cable TV $10 (i got a roof antenna)
home phone USA wide $5 (using magicjack now)
500min cell phone USA wide $25 (don't have now)
additional taxes & fees - included - sorry Obama.
so if anyone wants to write me a quadruple play
for $60/Month here in NYC, just PM me please | |
|
Van
Premium
join:2009-07-08
Washington, DC
·Cox HSI
·Comcast
| I do not agree with how much it costs for some of my services AND I have gotten some credits in the past....but I am not sure I have ever paid for Internet/TV and thought to myself, "I AM GETTING RIPPED OFF!"
So, though I would like to pay less, I am not that angry paying what I do for my DirecTV/VerizonDSL Internet | |
|
Dr X3000
@nuvox.net
| Negotiation of pricing Retail pricing is NEVER set in stone. I can go Best Buy and ask a manager for an extra 10% discount on a TV and possibly get it. I could ask a manager at a movie theater for a 10% discount on a ticket and possible get it. Learn the art of negotiation and a LOT of money can be saved throughout life...........including on internet service. | |
|
|
|
|
When Customers Create Their Own Broadband Contracts
·
·