 lonebandit
join:2001-12-01
Oak Creek, WI | Software upgrade? Gee. Seems to me Ma Bell updates CO software with virtually NO downtime..... | |
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knightmb
Everybody Lies
join:2003-12-01
Franklin, TN | Re: Software upgrade? Been using Vonage VoIP for a long time, never seen these problems before. Mine has been as solid as my DSL connection. Different strokes for different folks I suppose. | |
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phattieg
join:2001-04-29
Winter Park, FL | Re: Software upgrade? I have a Cisco ATA186, and I have had none of these issues. Ya gotta love the new crap they make now. I hate firmware/BIOS updates... | |
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Seandhi
Seeing From a New Level
Premium
join:2003-04-19
Humble, TX | I don't know if Ma Bell had upgrades with such ease when she first started either. | |
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| | cngr96
join:2005-03-05
El Paso, TX
| Re: Software upgrade? I remember a long time ago when AT&T did a software upgrade and shut down more than half of the countries long distance, and some local calling capabilities. Things happen, even with the Bells. I never noticed it here in the 847 area code, but could have been down. My syslog server shows there was network traffic between the ATA and Vonage during the outage time. The only question I have to ask is, why not do these things at 3:00am? Dan | |
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| altidude
join:2002-12-26
Ventura, CA
1 edit | said by lonebandit  :Gee. Seems to me Ma Bell updates CO software with virtually NO downtime..... And there you see the difference between those that work on the telephone network vs. those that work on a computer network.
Telephone workers are trained to avoid downtime at almost any cost. Computer network people will reboot at the drop of a hat. Most network admin people care much about the idiots that actually use the network. The users are viewed as bunch of looser n00bs for the most part. | |
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ke4pym
join:2004-07-24
Charlotte, NC | In certain areas? I've not had any problems with my Vonage service in quite some time now. Been up all week.
This only going on for certain devices? Or parts of the network? | |
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pnh102
Reptiles Are Cuddly And Pretty
Premium
join:2002-05-02
Mount Airy, MD
 ·Comcast
| VOIP needs to stop begging to be regulated Its this kind of BS that is going to cause the American public to do what it does best when something doesn't work the way it should... whine to the government!
If VOIP providers don't get their act together, the government will end up regulating them to death.
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Hey Fast Eddie... you're next! | |
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72276539
Premium
join:2001-01-19
Atlanta, GA | Re: VOIP needs to stop begging to be regulated Problem is many of the technicians have no clue about maintenance windows, testing or what telephony uptime is about. Its all just a box and data to them.
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RIP Dimebag- August 20, 1966 to December 8th, 2004. | |
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Fraoch
join:2003-08-01
London, ON | Vonage, Lingo Outages See, I like the idea of VoIP, but it's crap like this that keeps me holding back. | |
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CO_Chris
Premium
join:2001-08-28
Broomfield, CO | Re: Vonage, Lingo Outages This is why i am using TWDP. i only been down 1 time and that was the other night when my cable went down at 5 am. No biggie for me i was just up getting some water and went back to bed. By 8 am when i woke up all we back on. | |
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linksyonline
join:2005-02-22
Hampton, NJ
| Outages Yesterday My vonage account was flaky yesterday working and then not working... though it seems to be working fine now. Lets hope something like this doesn't happen anytime soon again.
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http://www.linksysonline.com/
Putting The Link Back In Linksys | |
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oliphant
I Have 8 Boobies
Premium
join:2004-11-26
Corona, CA
| This is why I canceled Vonage I orignally signed up for Vonage a few years ago and the service was great. Then they started the advertising blitz and apparently grew too fast.
The outtages, failed connects and poor response from Vonage TS were just part of their problems. Their so-called 9-1-1 connecting to receptionist phones of the local sheriff only manned during daylight hours which the rest of the time would comically say, "Our offices are closed, if this is an emergency or you need to report a crime in progress, hang up and dial 9-1-1" and the then fresh addition of per number junk fees made the service not the deal I had signed up for.
Hopefully people will vote with their feet and switch providers. Only when people flee to competitors like Broadvoice (which I've had nearly zero trouble with and 1/2 the cost) will Vonage straighten up it's act.
Of course there will be the Vonage fanboys who will defend their high price and contant outtages to the death...but unlike most services...there are a zillion competitors who are only a phone call away...but then you just have to wait for Vonage to fix it for ya.
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Don't get it, demand it! The Anime Network www.theanimenetwork.com | |
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pnh102
Reptiles Are Cuddly And Pretty
Premium
join:2002-05-02
Mount Airy, MD
·Comcast
| Re: This is why I canceled Vonage said by Chiyo :Only went out for an 40 minutes. I don't mind it cause if I recived any calls it went to my cell phone. I've had a few problems with dropped calls but very random so it doesn't bother me  / But why even have VOIP at all if you have a cell phone? You get much better prices on "long distance" with a cell phone. To me, a landline or VOIP would be an unneeded expense.
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Hey Fast Eddie... you're next! | |
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knightmb
Everybody Lies
join:2003-12-01
Franklin, TN
 ·AT&T DSL Service
| Re: This is why I canceled Vonage said by pnh102 :said by Chiyo :Only went out for an 40 minutes. I don't mind it cause if I recived any calls it went to my cell phone. I've had a few problems with dropped calls but very random so it doesn't bother me / But why even have VOIP at all if you have a cell phone? You get much better prices on "long distance" with a cell phone. To me, a landline or VOIP would be an unneeded expense. LOL, yeah right. That's the whole reason I keep my vonage, internation calls are much cheaper on vonage that on any cell phone. Go check the vonage website on Internation rates and show me a Cell provider website with rates that can beat it. | |
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pnh102
Reptiles Are Cuddly And Pretty
Premium
join:2002-05-02
Mount Airy, MD
·Comcast
| Re: This is why I canceled Vonage said by knightmb :LOL, yeah right. That's the whole reason I keep my vonage, internation calls are much cheaper on vonage that on any cell phone. You're right, you will get killed if you direct-dial an international call on a cell phone. However, I use phone cards to make international calls with my cell phone. Works like a charm, cheap as heck. If I don't like one card I can always use another from a different company.
I just don't think its worth paying $20-$40 extra per month just for the privilege of paying a few cents or less on international calls when I can just pay a few cents or less without the upfront cost of another line.
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Hey Fast Eddie... you're next! | |
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| | | | | cngr96
join:2005-03-05
El Paso, TX
| Re: This is why I canceled Vonage Correct me if I'm wrong here, but Cell Phones have a finite air time that is "free". Also, having a cell phone for family use is a little impracticle. And, I'm not sure I want my kids to have a cell phone emitting RF in close proximity for hours a day. No flamming please, I know there is now scientific proof that CellPhone RF causes any problems, but it's not worth the chance for me. My vonage is pretty reliable. I do have a cell phone, but always use it as a backup. VoIP is getting better. | |
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pnh102
Reptiles Are Cuddly And Pretty
Premium
join:2002-05-02
Mount Airy, MD
·Comcast
| Re: This is why I canceled Vonage said by cngr96 :Correct me if I'm wrong here, but Cell Phones have a finite air time that is "free". And all long distance plans are either limited in the same way or bill you by the minute. With a cell phone, you can literally spend thousands of minutes a month talking to people before you run out of minutes.
said by cngr96 :Also, having a cell phone for family use is a little impracticle. Again, you can run into the same problem with VOIP or landline. VOIP doesn't solve that problem for you. If you're really worried about your kids' phone usage, you can use prepaid phone cards to track exactly how much money they are costing you.
said by cngr96 :And, I'm not sure I want my kids to have a cell phone emitting RF in close proximity for hours a day. No flamming please, I know there is now scientific proof that CellPhone RF causes any problems, but it's not worth the chance for me. I can make up scientific evidence too. But seriously, how many people have died from RF radiation emitted by cell phones? The answer is still 0.
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Hey Fast Eddie... you're next! | |
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| | | | | | cngr96
join:2005-03-05
El Paso, TX
| said by pnh102 :And all long distance plans are either limited in the same way or bill you by the minute. With a cell phone, you can literally spend thousands of minutes a month talking to people before you run out of minutes. I did a quick check of the top cellular suppliers and none of them offered 24x7 unlimited US calling for anywhere near Vonage's $25. Always a finite amount of daytime minutes and unlimited nights and weekends.
said by pnh102 :If you're really worried about your kids' phone usage, you can use prepaid phone cards to track exactly how much money they are costing you. Why go through that extra hassle? Any way, with Vonage, it's unlimited, so this is not an issue. I like the traditional features I get with Vonage that Cells do not have.
said by pnh102 :I can make up scientific evidence too. But seriously, how many people have died from RF radiation emitted by cell phones? The answer is still 0. My typing error here, I intended to say NO scientific, not now scientific, sorry. Cellular is convenient, but I still think VoIP offers a better solution for now, and it has been 99.9% reliable for me. I can't say that about my cellular service. | |
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rradina
join:2000-08-08
Chesterfield, MO
·Charter Pipeline
| Can't complain... We had Vonage problems yesterday. It ticked my wife to no end. However, we also had cable problems yesterday. (Cable TV was going on and off.) After reading this thread, I'm sure part of our problems were due to Vonage but most were due to the cable company. Our problems persisted all day long until I finally went upstairs and power cycled the cable modem, router and VOIP adapter. Before I did that, I noticed that the cable modem kept rebooting and the router would reboot every time the cable modem rebooted. Very odd behavior.
Regardless, I pay $27/month for Vonage (including taxes/fees). I get unlimited long distance and so many features I don't even use them all. Even with SBC's best deal, I still pay less than half for Vonage. I certainly don't get HALF the service. I get 99% of the service. This is nothing short of a fantastic deal.
Granted -- VOIP is not for everyone. Based on yesterday's issues, the typical VOIP customer would have called, complained and threatened to cancel. I realized my cable had problems and I know that my phone service will never be more reliable than my HSI connection.
I've only had to call Vonage three times in the more than two years I've been with them. Once for 911 transfer problems. Once for number portability problems and once because the primary port on my ATA-186 crapped out. (Still worked but it wouldn't ring any phones. I think a storm got it.)
All other issues were tied directly to my HSI connection or Vonage issues of which they told me about on their web site. In total, there have probably been half a dozen "situations" like this over the past two years. Even with these issues, I can't believe I pay this little for phone service. | |
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LawmanGrant
join:2001-07-21
Spring Hill, TN
| why i have vonage! One member asked why have Vonage if you have a cell phone...
Short answer for me, I am a police officer, and my department has a policy that maintains i have a home phone. So, instead of paying 40.00 a month to BellSouth, I pay 17 a month to Vonage.
I still use my cell for everything, but I at least fall in line with my policy with Vonage! | |
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| stridr69
join:2003-05-19
San Luis Obispo, CA
1 edit | Re: why i have vonage! $40.00 a month for a landline?
Jeeze, I pay $20.00 for my SBC hard line(including call forwarding@$3.95-which I use to forward calls to my cell fone).
After the earthquake we had here in SLO county in December '93, I found out how good having the "5 9's" was. My cell phone became useless due to overload, HSI became erratic in operation, but the olde hard line worked!
Sorry, Vonage-you're only as good as an HSI..and when HSI get's to the "5 9's" in up time, then maybe I'll switch.
P.S. I have no long distance w/SBC-just local area code only.
Thats what the cell phone's for. International long distance? Thats what calling cards are for.
But, this is what works for me...
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Bytezboy
join:2001-05-17
New York, NY | you get what you pay for You get what you pay for! I wouldn't use Vonage until they get their act together | |
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| JJV
Premium
join:2001-04-25
Seattle, WA
clubs: | Re: you get what you pay for I have had Vonage for over a year. Im happy. | |
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Denjin
join:2001-01-18
Schaumburg, IL
| Why I have a cell and VOIP My fiance lives in the UK. I get unlimited calls to the UK (I rack up 6000 minutes a month normally), for my $23(about) total fee for Lingo.
My cell has a decent rate, but $0.06/min is a heck of a lot more than my VOIP to britain!
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Ningen wa, ningen da. | |
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