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story category Vonage Apps Released For Blackberry, iPhone
Will work over AT&T 3G, though you'll eat minutes...
10:31AM Monday Oct 05 2009 by Karl Bode
tags: business · VoIP · wireless
Vonage this morning announced that the VoIP provider has released free downloadable VoIP applications for both the Blackberry and the iPhone. According to Vonage, the Blackberry version of the application will only work via cellular/3G networks, on any carrier. Despite AT&T and Apple's history and business agreement, the iPhone version of the application will allow calls over Wi-Fi and AT&T's cellular network, though for the latter you'll have to dial in to a local access number and customers will be charged AT&T minutes (you wouldn't want voice to be just data leaving AT&T as just a dumb pipe provider, would you?). According to Vonage, the applications will support Vonage World customers by the end of the year.

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Forums » Vonage Apps Released For Blackberry, iPhone
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dellsweig
Extreme Aerobatics
Premium,MVM
join:2003-12-10
Campbell Hall, NY
·Time Warner VOIP
·Vonage
·RoadRunner Cable


1 edit

Vonage app - very cool - here are some details

I loaded the app this morning. When it comes up it asks you to login or create an account - this is important - use your vonage number to create the account - it will link to your Vonage account.

1) Making domestic (US, Canada, PR) come out of your existing Vonage plan - IE: no charge. NO NEED TO ADD MINUTES TO THE Iphone ACCOUNT

2) International calls are billed at the Vonage rate - not sure if these are billed to your Vonage account or you need to add minutes to the iPhone account - this is supposed to be corrected by the end of the year

3) Wifi minutes are "free", cellular minutes cone out of your ATT pool

no incoming call support - yet - you can use the V-MeTo app to enable simulring to receive Vonage calls - these count on your wireless carrier minutes though.

Annoyance: it would be nice to be able to disable the nag screen indicating my account balance is low

I have verified the local calling (US) using both ATT and WiFi and can verify that the calls were indeed no charge and show up on my Vonage account summary (both on the iphone and on my on-line account summary.

I also spoke with Vonage customer support this morning to verify the account linking.

The OP mentions that you must dial into a local ATT number - I dont see this requirement anywhere. During the Vonage call - the iPhone (telephone) is not active. In fact if an incoming call comes in - it will disconnect the Vonage call. Not sure what they are talking about here.

All in all - this is seamless and very cool

anon_waa

@comcast.net

Re: Vonage app - very cool - here are some details

I made the mistake of signing up with my cell #, how can I sign up again so I can use my Vonage number instead? The app doesnt have an option to logout.

I tried to delete and reinstall the app but it saves the data I used when I signed up.

Anyone know?

dellsweig
Extreme Aerobatics
Premium,MVM
join:2003-12-10
Campbell Hall, NY
·Time Warner VOIP
·Vonage
·RoadRunner Cable

Re: Vonage app - very cool - here are some details

said by anon_waa :

I made the mistake of signing up with my cell #, how can I sign up again so I can use my Vonage number instead? The app doesnt have an option to logout.

I tried to delete and reinstall the app but it saves the data I used when I signed up.

Anyone know?
Call vonage support - they should be able to help you

wizkid6

join:2002-03-31
Opelika, AL
·VOIPo
·AT&T Southeast

Re: Vonage app - very cool - here are some details

said by dellsweig See Profile :

Call vonage support - they should be able to help you
Not advisable, unless you like waiting for hours on the phone for somebody in Inda...

dellsweig
Extreme Aerobatics
Premium,MVM
join:2003-12-10
Campbell Hall, NY
·Time Warner VOIP
·Vonage
·RoadRunner Cable

Re: Vonage app - very cool - here are some details

said by wizkid6 See Profile :

said by dellsweig See Profile :

Call vonage support - they should be able to help you
Not advisable, unless you like waiting for hours on the phone for somebody in Inda...
Called this morning - after navigating the VM system had an operator that actually knoew something about the App within minutes
robl27
Premium
join:2008-07-16
Mary Esther, FL

Re: Vonage app - very cool - here are some details

actually, it's very fast and there in the phillipeans
fiberguy
My views are my own.
Premium
join:2005-05-20

Sorry, I'm not sure what the OP is saying, but you clearly can NOT link your home phone or business plan account to the iPhone account.. even according to the app, and the 100 reviewers of the app already, you HAVE to create a new account and you pre-pay the service.

The way I see it, the Vonage app is a waste of time.. the cost to up minutes on the iPhone is FAR cheaper than having to buy minutes through Vonage AND use my ATT minutes as well..

This app is a complete failure.

dellsweig
Extreme Aerobatics
Premium,MVM
join:2003-12-10
Campbell Hall, NY
·Time Warner VOIP
·Vonage
·RoadRunner Cable


1 edit

Re: Vonage app - very cool - here are some details

said by fiberguy See Profile :

Sorry, I'm not sure what the OP is saying, but you clearly can NOT link your home phone or business plan account to the iPhone account.. even according to the app, and the 100 reviewers of the app already, you HAVE to create a new account and you pre-pay the service.

The way I see it, the Vonage app is a waste of time.. the cost to up minutes on the iPhone is FAR cheaper than having to buy minutes through Vonage AND use my ATT minutes as well..

This app is a complete failure.
1) you have to create a NEW Vonage mobile account

2) THE ACCOUNT IS LINKED TO YOUR VONAGE NUMBER

3) You only need to use pre-paid if you do not have a vonage account

4) International is billed per minute to your vonage account - by end of year the world plan will be in effect for vonage mobile

5) you are only using carrier minutes when on the carrier network - wifi does not consume carrier minutes - if you have a JB phone - you can install 3gUnrestrictor and not use carrier minutes.

6) even using carrier minutes and Vonage international rates - it is far cheaper way to call international than paying ATT

fiberguy has no idea what he is talking about
WernerSchutz

join:2009-08-04
Sugar Land, TX

Re: Vonage app - very cool - here are some details

said by dellsweig See Profile :

said by fiberguy See Profile :

This app is a complete failure.
fiberguy has no idea what he is talking about
Nothing new.
fiberguy
My views are my own.
Premium
join:2005-05-20

Um, okay.. I don't know what I'm talking about.. neither does Vonage either... neither does the email they send out.. and neither does any other user that's used the use the app.

In your own instructions, you create a NEW vonage mobile account and then all the sudden you act like it's magically linked to your home account.. Guess what.. I did that.. guess what.. it's not linked.

If you want to come out the one that knows what he's talking about, you should try putting more detail step by step in your messages.. however, until then, you're not correct at all.

We've already established that 3G is counted against your pool of minutes so I'm not even sure why you're wasting time repeating that..

The question here is simply put.. can you use a home account - the answer is NO.. it states it on their website, it's states it in their email, and Vonage reps clearly state it on the phone.. but since you say it is, and you say I don't know what I'm talking about, I guess we should just believe you.

You also say that because the app says "iphone" and not phone number, that it's a bug and it needs to be re-downloaded.. now THAT'S funny!

Look, you can say I don't know what I'm talking about - as usual, but I'll put my skills and experience against yours any day.. I've worked in technology probably longer than most people on this site. Quite frankly, I don't care what you think about me.. you can just believe what you want.

dellsweig
Extreme Aerobatics
Premium,MVM
join:2003-12-10
Campbell Hall, NY
·Time Warner VOIP
·Vonage
·RoadRunner Cable

Re: Vonage app - very cool - here are some details

said by fiberguy See Profile :

Um, okay.. I don't know what I'm talking about.. neither does Vonage either... neither does the email they send out.. and neither does any other user that's used the use the app.

In your own instructions, you create a NEW vonage mobile account and then all the sudden you act like it's magically linked to your home account.. Guess what.. I did that.. guess what.. it's not linked.

If you want to come out the one that knows what he's talking about, you should try putting more detail step by step in your messages.. however, until then, you're not correct at all.

We've already established that 3G is counted against your pool of minutes so I'm not even sure why you're wasting time repeating that..

The question here is simply put.. can you use a home account - the answer is NO.. it states it on their website, it's states it in their email, and Vonage reps clearly state it on the phone.. but since you say it is, and you say I don't know what I'm talking about, I guess we should just believe you.

You also say that because the app says "iphone" and not phone number, that it's a bug and it needs to be re-downloaded.. now THAT'S funny!

Look, you can say I don't know what I'm talking about - as usual, but I'll put my skills and experience against yours any day.. I've worked in technology probably longer than most people on this site. Quite frankly, I don't care what you think about me.. you can just believe what you want.
My guess is he put his iPhone phone number in the field for phone number when he registered INSTEAD of his vonage number...

But he seems to know all there is to know about IT so.....
fiberguy
My views are my own.
Premium
join:2005-05-20

Re: Vonage app - very cool - here are some details

why do you guess that's what I did? I already told you I put my vonage number in there.. didn't link a thing... do you actually read what you respond to at all?

Willyyyy

@com.do
yo bro, hes right. I just linked my account too..its real weird..at first it wouldnt let me, but when i read his post..i did it again and it worked. its real weird.

MSauk
MSauk
Premium
join:2002-01-17
Sandy, UT

Just downloaded

Wish my blackberry tour from verizon had wifi

ptrowski
Got Helix?
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Putnam, CT
clubs:
·VOIPo
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Re: Just downloaded

said by MSauk See Profile :

Wish my blackberry tour from verizon had wifi
It doesn't?

MSauk
MSauk
Premium
join:2002-01-17
Sandy, UT

Re: Just downloaded

not that I know of, unless I am missing a very big feature lol
--
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ptrowski
Got Helix?
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join:2005-03-14
Putnam, CT
clubs:

Re: Just downloaded

I am just surprised as being one of their newer models I would think it would have WIFI of all things.

MSauk
MSauk
Premium
join:2002-01-17
Sandy, UT

Re: Just downloaded

yeah it doesn't, in fact I think only one of their phones do. Verizon really has not embraced the wifi thing
--
801 Images

NY Tel
Premium
join:2004-04-09
Smithtown, NY
·VOIPo

Re: Just downloaded

said by MSauk See Profile :

yeah it doesn't, in fact I think only one of their phones do. Verizon really has not embraced the wifi thing
Version 2 of the Tour WILL have WIFI. You "shoulda had a V8" instead of getting the Tour so soon.....

MSauk
MSauk
Premium
join:2002-01-17
Sandy, UT

Re: Just downloaded

to be honest I don't mind because verizon has a very good network so speeds are always great.

plus the tour is an excellent phone
--
801 Images

NY Tel
Premium
join:2004-04-09
Smithtown, NY
·VOIPo

Re: Just downloaded

said by MSauk See Profile :

to be honest I don't mind because verizon has a very good network so speeds are always great.

plus the tour is an excellent phone
Yes I know, a few of my co-workers have the Tour and they really like it.
Next one will have WIFI.

tphillips
Premium
join:2009-02-04
Apopka, FL

1 edit
The Tour IMO is the best Blackberry to date. The Storm 2 is coming up for release soon then the Tour 2. Both will have Wifi. So we will see them soon. Storm II 4Q this year.

T

NY Tel
Premium
join:2004-04-09
Smithtown, NY
·VOIPo

Re: Just downloaded

said by tphillips See Profile :

The Tour IMO is the best Blackberry to date. The Storm 2 is coming up for release soon then the Tour 2. Both will have Wifi. So we will see them soon. Storm II 4Q this year.

T
They should hire George Clooney to advertise it as........"The Perfect Storm"....
»www.instantrimshot.com/
stufried
Premium
join:2003-10-13
·Verizon BroadbandA..

Re: Just downloaded

Why is wifi relevant? To the best of my knowledge no one has got real VOIP running on a Blackberry (other than UMA which is coded into the firmware). All implementations I've found for Blackberry are either dialup VOIP or a callback system. In either implementation the data side only sends the connection information and the voice call is then sent over the voice channel.

Matt
Take me down to the paradise city
Premium
join:2003-07-20
Jamestown, NC

Use Minutes Only to Use Minutes?

So if you make a call over 3G, you have to use AT&T minutes and Vonage minutes?

dellsweig
Extreme Aerobatics
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join:2003-12-10
Campbell Hall, NY
·Time Warner VOIP
·Vonage
·RoadRunner Cable

Re: Use Minutes Only to Use Minutes?

said by Matt See Profile :

So if you make a call over 3G, you have to use AT&T minutes and Vonage minutes?
Yes - I bet this is the only way Vonage could get the App approved....

I am wondering if the 3GUnrestrictor App (JB required) would get around this....
ogxjason15

join:2009-09-29

Re: Use Minutes Only to Use Minutes?

I can confirm that 3GUnrestrictor gets around this limitation. It will not call the Vonage Gateway..instead it will directly connect.
iansltx

join:2007-02-19
Golden, CO
Probably because Vonage is just used like Google Voice (calling card style) when in cellular mode...3G isn't quite the best for VoIP on a cell phone at this point so the cellular-based calls are circuit-switched just like everything else.

ReVeLaTeD
Premium
join:2001-11-10
San Diego, CA

I'm not on AT&T but

If I were, I would boycott this app out of principle.

They'll allow Vonage, but not Google Voice. Vonage, being only phone service that technically could use either data type to make and receive calls without the need for AT&T's minutes, instead chooses to bow down to AT&T's wishes. Google Voice, which cannot make or receive calls without an actual phone line, gets blacklisted because of the free SMS.

dellsweig
Extreme Aerobatics
Premium,MVM
join:2003-12-10
Campbell Hall, NY
·Time Warner VOIP
·Vonage
·RoadRunner Cable

Re: I'm not on AT&T but

said by ReVeLaTeD See Profile :

If I were, I would boycott this app out of principle.

They'll allow Vonage, but not Google Voice. Vonage, being only phone service that technically could use either data type to make and receive calls without the need for AT&T's minutes, instead chooses to bow down to AT&T's wishes. Google Voice, which cannot make or receive calls without an actual phone line, gets blacklisted because of the free SMS.
You would boycott that app?? I guess your not one of the many happy vonage customers out there

This APP is GREAT
jjeffeory

join:2002-12-04
USA

Re: I'm not on AT&T but

Vonage will NEVER get any of my money again. The screwed us out of rebates when they first came out.
openbox9

join:2004-01-26
Alexandria, VA
·AT&T Southeast

said by ReVeLaTeD See Profile :

They'll allow Vonage, but not Google Voice.
Maybe Apple's concern with the GV app is legit....
arctangent

join:2003-11-13
Brooklyn, NY

1 edit

No WiFi calling on BB

WTF??? Why isn't WiFi calling implemented on BlackBerry? It makes the app kind of useless for use overseas.
tivoboy

join:2004-05-10
Menlo Park, CA

Re: No WiFi caliong on BB

I REALLY hate services that charge a monthly fee, the vonage APP if you use it for international calling, will charge a .35$ a month fee. Okay, I get it, that is only 4.00$ a year, but one of these FBI services that people really hate. For many, they will just keep using SKYPE since there is no maintenance fee for the service.

Bummer, but looks pretty good.

dellsweig
Extreme Aerobatics
Premium,MVM
join:2003-12-10
Campbell Hall, NY
·Time Warner VOIP
·Vonage
·RoadRunner Cable

Re: No WiFi caliong on BB

said by tivoboy See Profile :

I REALLY hate services that charge a monthly fee, the vonage APP if you use it for international calling, will charge a .35$ a month fee. Okay, I get it, that is only 4.00$ a year, but one of these FBI services that people really hate. For many, they will just keep using SKYPE since there is no maintenance fee for the service.

Bummer, but looks pretty good.
vonage says the world plan will be enabled by end of 2009 so hang in there - this is day 1 for the app

tphillips
Premium
join:2009-02-04
Apopka, FL

Re: No WiFi calling on BB

What BB do you have with Wifi?

Eat Me

join:2002-09-25
Sussex, NJ
·PenTeleData
·Future Nine Corpor..
·VOIPo
·Vonage

Re: No WiFi calling on BB

said by tphillips See Profile :

What BB do you have with Wifi?
The curve and above come with wifi.

Wino

@comcast.net

Worthless app...doesn't work with your existing Vonage acct.

I know they were probably up against AT&T on this issue but they should have at least included that in their description of the app. I just spent the few minutes setting up the app on my iphone just to discover (after apparently wasting my time) that there is no way to connect this to your current Vonage account. This is nothing more than a prepaid international calling card.
LordWino

join:2009-10-05
Houston, TX

I know they were probably up against AT&T on this issue but they should have at least included that in their description of the app. I just spent the few minutes setting up the app on my iphone just to discover (after apparently wasting my time) that there is no way to connect this to your current Vonage account. This is nothing more than a prepaid international calling card.

See 10 replies to this post
weaver0

join:2004-05-05
Macungie, PA
If it does link to your Vonage account, can you then bring up the incoming/outgoing history on calls made from the ata?

an app would make this less clumsy then using the web dashboard...

dellsweig
Extreme Aerobatics
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join:2003-12-10
Campbell Hall, NY
·Time Warner VOIP
·Vonage
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Re: Old calls?

said by weaver0 See Profile :

If it does link to your Vonage account, can you then bring up the incoming/outgoing history on calls made from the ata?

an app would make this less clumsy then using the web dashboard...
It looks like at least for now - you cannot access your Vonage web account information from the App - I agree that would be nice and I would hope to see that in the future.

At this point you have 2 accounts on the web interface - one for your Vonage account and one for the vonage mobile account. I would assume these will migrate together over time as well

Remeber - this is day 1!!!!
i2Fuzzy

join:2009-02-25
Cumming, GA
·AT&T DSL Service

We've had this same thing for a while for iPhone, Blackberry, Windows Mobile, Android, and Symbian. Interesting that Vonage is putting this up here now.

This will be interesting to see what happens.
--
Ali
i2Telecom Representative

XCOM
digitalnUll
Premium
join:2002-06-10
Houston, TX
clubs:
·RoadRunner Cable
·AT&T Southwest

I just got off the phone with Vonage tech support. This app DOES not link up to your existing vonage account. if you want to make calls you need to add a debit card.

You wasted 10 Minutes of my life and I want them Back!!!
LOL
--
[nUll@dcypher ~]$

dellsweig
Extreme Aerobatics
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join:2003-12-10
Campbell Hall, NY
·Time Warner VOIP
·Vonage
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Re: A waste of time!

said by XCOM See Profile :

I just got off the phone with Vonage tech support. This app DOES not link up to your existing vonage account. if you want to make calls you need to add a debit card.

You wasted 10 Minutes of my life and I want them Back!!!
LOL
Well - mine linked just fine and I did not purchase or link a debit card to my account - simply signed in wioth my vonage account

XCOM
digitalnUll
Premium
join:2002-06-10
Houston, TX
clubs:
·RoadRunner Cable
·AT&T Southwest

Re: A waste of time!

said by dellsweig See Profile :

said by XCOM See Profile :

I just got off the phone with Vonage tech support. This app DOES not link up to your existing vonage account. if you want to make calls you need to add a debit card.

You wasted 10 Minutes of my life and I want them Back!!!
LOL
Well - mine linked just fine and I did not purchase or link a debit card to my account - simply signed in wioth my vonage account
Mhhh really? You must be special or your iPhone app is from another world!
I singed up too with my vonage number and it did not link... Thats why I decided to call tech support and after 10 Min of tech support aggravation I finally get a US "onshore" tech support so he can tell me very quickly that the app does not link up to your vonage account and it never did or it never will.... Which kind of make since from a marketing sort of way... Is another way from them to make money...

--
[nUll@dcypher ~]$

dellsweig
Extreme Aerobatics
Premium,MVM
join:2003-12-10
Campbell Hall, NY
·Time Warner VOIP
·Vonage
·RoadRunner Cable

Re: A waste of time!

said by XCOM See Profile :

said by dellsweig See Profile :

said by XCOM See Profile :

I just got off the phone with Vonage tech support. This app DOES not link up to your existing vonage account. if you want to make calls you need to add a debit card.

You wasted 10 Minutes of my life and I want them Back!!!
LOL
Well - mine linked just fine and I did not purchase or link a debit card to my account - simply signed in wioth my vonage account
Mhhh really? You must be special or your iPhone app is from another world!
I singed up too with my vonage number and it did not link... Thats why I decided to call tech support and after 10 Min of tech support aggravation I finally get a US "onshore" tech support so he can tell me very quickly that the app does not link up to your vonage account and it never did or it never will.... Which kind of make since from a marketing sort of way... Is another way from them to make money...

Did you enter your Vonage number when you enabled the account??

Make a domestic call - you will see the call on your Vonage account dashboard as well as the App usage screen - the charge will be Zero

It links!!!
LordWino

join:2009-10-05
Houston, TX

Re: A waste of time!

I think you must be the only one that this has worked for. I can't even delete the first account that I set up to try and verify what you are saying. Uninstalling and reinstalling the app and everything is still in there.

dellsweig
Extreme Aerobatics
Premium,MVM
join:2003-12-10
Campbell Hall, NY
·Time Warner VOIP
·Vonage
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Re: A waste of time!

said by LordWino See Profile :

I think you must be the only one that this has worked for. I can't even delete the first account that I set up to try and verify what you are saying. Uninstalling and reinstalling the app and everything is still in there.
You can change the number you entered when you registerd at any time - on your iPhone go to settings->Vonage and select change the number

wizkid6

join:2002-03-31
Opelika, AL
·VOIPo
·AT&T Southeast


1 edit
I just signed up for VOIPo, and couldn't be happier. I'm waiting for the package to arrive, and was considering Vonage. However, what made me choose VOIPo was the stellar support and SIP standards-compliance. Take that, Vonage! Or if they do offer SIP, they make you jump through hoops...

PaulTT

@verizon.net

This app is quite crappy. Even if you use your Vonage phone number to create the account, you can only make calls using WiFi using your Vonage account. On 3G it is the same as using your iPhone, TALK ABOUT DUPLICATING FEATURES, showing your iPhone number in Caller ID.

The app nags you constantly for a low balance. The tones while dialing are so loud the entire world around you will know you are making a call. There is no "real" way to link this to your Vonage account so you could control your Vonage features from your iPhone.

Let's face it Vonage has finally jumped the shark. This app was hardly worth waiting for. Just use Skype or even Packet8 web app. This app does nothing that ten others do, most even better. Hardly worth waiting for, certainly not worth hyping the stock price. Garbage really.

bigpoppa75
Premium
join:2004-03-01
Somerville, NJ
·Optimum Online
·Vonage

Re: Kinda stinks

Vonage App with BB only work with international number and not local or wifi because will not allow voip over wifi. That is a RIM BB issues. Apple I-Phone you must use your cell phone and not your vonage number. It's not link to your Vonage account at this time.

Helping_Out

@vonagenetworks.net

DO NOT place your Vonage number into the app as suggested by a previous poster. It does not link the mobile account with your Vonage account. What it does is send calls to Vonage with the From number being your Vonage number. Vonage rates this call on both the mobile side of the business as well as the home side because it routed through the mobile services and the originating number is a Vonage number.

If you call an international number, this will subtract minutes against your mobile app and also charge your Vonage account for the International call therefore double billed. If your Vonage home account is the 500 minute plan, if you follow what this poster did, you will also be using up your 500 minute Vonage plan when making Domestic calls form the Vonage app.

Unless your not calling international numbers, are on the Vonage World Plan at home, have a Premium Unlimited plan, do not do this.

Configure your iPhone with your mobile number as it should be.

Helping_Out

@vonagenetworks.net

Re: Vonage app - very cool - here are some details

Another note. This will only occur if the call is placed over Wifi. You would not be able to place call over GSM network as the originating number would not be recognized by the cell carrier and will route call to a customer service recording.
Forums » Vonage Apps Released For Blackberry, iPhone


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