 
r81984
Fair and Balanced
Premium
join:2001-11-14
St John'S, NL | Why? Why should Vonage give in to stupid lazy people??? | |
|
 | DannyZ
Gentoo Fanboy
Premium
join:2003-01-29
Erie, PA | Re: Why? Hmmm, maybe because of the lawsuits? | |
|
| 
Pz_
join:2001-03-31
Brownsburg, IN
clubs: | Cater to the lowest common denominator. You can't lose!
Whatever Vonage can do to last a little longer I am all for. I am just trying to enjoy the ride before some giant telco comes along and buys them up. (doubling rates at the same time) | |
|
| 
DrTCP
Yours truly
Premium,ExMod 1999-04
join:1999-11-09
Round Rock, TX
| said by r81984  :Why should Vonage give in to stupid lazy people??? It is an FCC mandate now. | |
|
| | 
theeasykill
@verizon.ne | Re: Why? Vonage is not a telephone company, it is considered a data company and the FCC does not have any control over it. | |
|
| | |
DrTCP
Yours truly
Premium,ExMod 1999-04
join:1999-11-09
Round Rock, TX
1 edit | Re: Why? said by theeasykill:
Vonage is not a telephone company, it is considered a data company and the FCC does not have any control over it.
Hmm, under Vonage logo it says "Broadband Phone Company". Apparently anyone that can terminate calls into regular phone network is considered a phone company.
You can argue but FCC already mandated already mandated all VOIP providers to comply with E911 within 120 days last month.
»www.pcworld.com/news/article/0,a···8,00.asp
Of course, if you bothered to check the VOIP forum or did a simple google search you would know it. | |
|
| 
Maarvin
Premium
join:2005-04-11
Denver, CO | It's a shame that Americans can't read. | |
|
| | DannyZ
Gentoo Fanboy
Premium
join:2003-01-29
Erie, PA | Re: Why? It's a shame that you stereotype | |
|
Toadman
How do you like these Apples
join:2001-11-28
Medina, OH | Low cost call centers in India I can't wait to see what the low cost providers use, like broadvoice. Most likely it will be a call centers in India!
"Oh no, you were shot? Where are you located, quicky mart?" | |
|
| 
oroper
Patriots Rule
join:2004-06-01
Beverly, MA
| Re: Low cost call centers in India said by Toadman :"Oh no, you were shot? Where are you located, quicky mart?" WTH...aahahahhah:Daghahha:Daahahah:D
--
I'm a Chapelle Fan-I'm Rich Beehatch!! | |
|
| |
| 
pcscdma
Chocobo Chocobo Random Battle
Premium
join:2004-01-14
Winterset, IA
clubs:
| Indian:Hello 911 what is the problem?
Caller:I was shot.
I:You said you was hot?
C:No someone had a gun and shot me.
I:Someone had fun and hot you?
C:WTF?
I:WPF?
C:Who is this?
I:Yes.
C:WTF?
I:WTF?
C:He's come back to get me!
I:Hold on while I get my supervisor
C:I don't have time for loud noise is heard
I:Hello sir, I understand you have a problem with fun?
I:Hello?
I:Thank you call again!
--
Posting .sig | |
|
| | JJV
Premium
join:2001-04-25
Seattle, WA
clubs: | Re: Low cost call centers in India  | |
|
| | 
cdru
Go Colts
Premium,MVM
join:2003-05-14
Fort Wayne, IN
| Ok. Can we at least be realistic here? I mean, come on. Everyone knows the dialog isn't going to be like that.
A much more realistic dialog would be something like:
[music]Thank you for calling Vonage 24-hour Emergency Response Center. In order to serve you better, this call may be monitored or recorded to ensure customer satisfaction. Your input is valuable to us. If you have any comments on the service you called today, please press *1 at any time during this message to answer a customer feedback survey. Your approximate wait time is[pause]45[pause]minutes[pause][more music]
--
"What gives them the right to come in and do this?" she said. - Lady complaining that she was getting FIOS in her backyard. | |
|
| slicemaster
join:2001-12-14
Newbury Park, CA
 ·callwithus
| said by Toadman :I can't wait to see what the low cost providers use, like broadvoice. Most likely it will be a call centers in India! "Oh no, you were shot? Where are you located, quicky mart?" I find this statement extremely offensive. Your twisted sense of humor at the expense of others disgusts me, and all those who have played along with these unfounded statement are just as bad if not worse. | |
|
| | 
djtim21
It's all good
Premium
join:2003-12-22
Buffalo Grove, IL
clubs:
1 edit | Re: Low cost call centers in India said by slicemaster :said by Toadman :I can't wait to see what the low cost providers use, like broadvoice. Most likely it will be a call centers in India! "Oh no, you were shot? Where are you located, quicky mart?" I find this statement extremely offensive. Your twisted sense of humor at the expense of others disgusts me, and all those who have played along with these unfounded statement are just as bad if not worse. I'll just wait to hear your horror story from 911, then you can talk 
--
"All that is necessary for the triumph of evil is that good men do nothing.” - Edmund Burke | |
|
| | 
mph300
Two Thirds The Way There
join:2000-11-09
| said by slicemaster :said by Toadman :I can't wait to see what the low cost providers use, like broadvoice. Most likely it will be a call centers in India! "Oh no, you were shot? Where are you located, quicky mart?" I find this statement extremely offensive. Your twisted sense of humor at the expense of others disgusts me, and all those who have played along with these unfounded statement are just as bad if not worse. Unfounded.....Obviously slicemaster has not had an out-of-country experience yet
I've experienced EXACTLY what is being discussed--twisted or not, it is TRUE!! | |
|
ddavtian
join:2000-08-19
San Jose, CA
| Address Let me understand this. I'm a vonage customer for about 3 months now and yes I have gone and configured the 911 feature on my service via the web. It asked me for an address, etc. I'm assuming when I pick up my phone and dial 911 that it will route the call to my local dispatch center vs. their outsourced center correct?
If the above is true, why can't vonage automatically configure these for all clients, meaning they have my name, address, city, state, etc, so why can't they configure this for me instead of asking the end user to do it. Don't get me wrong, it took me 20 seconds to do it, but some people, well you know.
I understand that people can take this terminal all over the country/world. If they decided to take it to another location and then decide to call 911, well too bad. But for their main address Vonage should be able to configure this for them? | |
|
| fantomposter
Phantom Poster
Premium
join:2002-09-21
Independence, OH
| Re: Address said by ddavtian :If the above is true, why can't vonage automatically configure these for all clients, meaning they have my name, address, city, state, etc, so why can't they configure this for me Exactly. So all along they could do this for the customer it would appear.....and they wonder why they got sued? | |
|
| | |
| | | fantomposter
Phantom Poster
Premium
join:2002-09-21
Independence, OH
| Re: Address said by ptrowski :Are you serious fantom? Have you not been keeping up with the E911 news lately? Again, sue Vonage for someone's laziness is unwillingness to enter their address into 911 system...It practically hits you over the head each time... If you are too stupid, lazy, etc to do it, then Mother Nature has an answer for that...It's called Natural Selection... Yea, I have been following it, and until today I felt exactly the same way you did.
But unless I am reading this wrong they have had the ability all along to do it for the customer.....it seems lame to me that they did not do so. | |
|
| | | | cngr96
join:2005-03-05
El Paso, TX
| Re: Address Yea, I have been following it, and until today I felt exactly the same way you did.
But unless I am reading this wrong they have had the ability all along to do it for the customer.....it seems lame to me that they did not do so.
And if they make a mistake? They get sued! | |
|
| | | | 
phattieg
join:2001-04-29
Winter Park, FL
 ·Verizon Wireless B..
·Sprint Mobile Broa..
| Why don't they do it to begin with?!?? You've got to be retarded not to understand why they don't do auto 911 from the beginning. I can give you the reason. Not everybody uses their adapter at the same place they get the bill. Some travel. In otherwords, mom buys son vonage while he is off at college, son needs 911, vonage is billing mother in another state, son dials 911, ambulance comes to moms house, son dies 2 states away at college. Or better yet, traveling sales man at hotel, needs 911, but forgot the hotel phone is unplugged, picks up vonage line, calls 911 6 states away to his home, and he's not there. As the commercial states, people do stupid things... | |
|
| |
pcscdma
Chocobo Chocobo Random Battle
Premium
join:2004-01-14
Winterset, IA
clubs:
| Maybe they should require 911 setup even before you can make a call. When you first try to make a call, you would have to set up your 911 info. If you were an ignorant fool and just hung up it would just keep on asking for 911 info every time you would make a call.
1.Order VoIP
2.Call 911 without setting it up
3.Profit!
--
Posting .sig | |
|
| | | Cod
join:2000-07-05
Greensboro, NC
| Re: Address said by pcscdma :Maybe they should require 911 setup even before you can make a call. When you first try to make a call, you would have to set up your 911 info. What about the people who don't want/need VOIP 911 service? I've got 911 on my cell which is always on me. I did activate my Vonage 911, it was the first thing I did when I signed up but to punish those who don't want/need it to make up for the stupidity of others is ignorant in itself. | |
|
| | | | |
| | | | 
koolman2
Premium
join:2002-10-01
Anchorage, AK | What if someone shoots you and takes your cell in hopes that you can't call 911? What then? | |
|
| | | | | 
ptrowski
Got Helix?
Premium
join:2005-03-14
Putnam, CT
clubs: | Re: Address You can use the back up 911 service...
1) raise your hand to your mouth
2) curl your hand into a cone shape
3) place one end of the cone to your mouth
4) yell HELP in the loudest voice possible
5) repeat step 4 until help arrives.... | |
|
| | | | | | 
misiek
join:2000-12-25
Round Lake, IL
| Re: Address said by ptrowski :You can use the back up 911 service... 1) raise your hand to your mouth 2) curl your hand into a cone shape 3) place one end of the cone to your mouth 4) yell HELP FIRE!!! in the loudest voice possible 5) repeat step 4 until help arrives.... Suggestion | |
|
| | | | | | | FreydNot
join:2005-03-11
Bellevue, WA
| Re: Address said by misiek :said by ptrowski :You can use the back up 911 service... 1) raise your hand to your mouth 2) curl your hand into a cone shape 3) place one end of the cone to your mouth 4) yell HELP FIRE!!! CHOCOLATE! in the loudest voice possible 5) repeat step 4 until help arrives.... Suggestion You want people running towards you, not away from you | |
|
| | | | 
Combat Chuck
Too Many Cannibals
Premium
join:2001-11-29
Erie, PA
| said by Cod :What about the people who don't want/need VOIP 911 service? What about a friend visiting your house who doesn't know that you're using VOIP and tries calling 911?
Why would you not set it up? What purpose, other than just being stubborn, does not setting it up serve?
--
Beagles really should come in convienent 10 packs. | |
|
| | | | |
See 8 replies to this post |
|
| | | | 
Rogue Wolf
Is Kind Of A Big Deal In Yemen
join:2003-08-12
Troy, NY
 ·RoadRunner Cable
| said by Cod :What about the people who don't want/need VOIP 911 service? Then you electronically "sign" a waiver saying you know what you're doing and hold Vonage, their employees, affiliates, housepets and dust mites harmless and blameless for whatever happens to you because you didn't have their 911 service.
--
No matter how tempted I am with the prospect of unlimited power, I will not consume any energy field bigger than my head.
The Top 100 Things I'd Do If I Ever Became An Evil Overlord | |
|
|
AMP144
@us.xo | Vonage can't route you to the local emergency because,
1. They would be giving out your address, it is a privacy issue, You can just hear the people complain.
2. You can move those boxes anywhere, and then the address would be wrong. | |
|
matt5
join:2001-10-06
Lagrangeville, NY | Some of us dont want 911 I'm not lazy etc. and I never set up my 911 I found the message you get quite amusing, and i don't need nor want the 911 service on my Vonage line. | |
|
SND2005
Premium
join:2001-09-15
Im Over Here
·CWLab
| Also.. I could give a rats ass about 911, I'd rather they were honest and provided me a solution or at least a phone line that worked with my DirecTV service!! :-(
--
It is the mark of an educated mind to be able to entertain a thought without accepting it. | |
|
| NetDroid2
join:2004-08-16
Excelsior, MN
| Re: Also.. I wonder if you might get better / faster service now if you DON'T CONFIGURE the 911 calling.
I don't happen to have a Vonage line but it sounds like before everyone was complaining that when you do setup your 911 service that most of the time it goes to some local number like your local fire station or police station and you never really get any help. | |
|
| | |
Cybertoad
join:2001-11-08
Houston, TX | What about the other side? I don't want 911 !!! I'll sue them for adding 911 !!! | |
|
MistaED41
| Vonage 911 Changes What's funny about this is I submitted my E911 details on June 20th and have yet to receive a confirmation. When I emailed them about the delay, the response was that there is no ETA for mt E911 activation due to problems with their provider. | |
|
| rradina
join:2000-08-08
Chesterfield, MO
| Re: Vonage 911 Changes It took me the better part of a couple months to get 911 activated on my Vonage account. This was over two years ago and in the early days of using the Intrado 911 mapping service. (This is a third party Vonage uses to help them figure out where 911 calls based on street address should be routed.) | |
|
| |
ptrowski
Got Helix?
Premium
join:2005-03-14
Putnam, CT
clubs: | Re: Vonage 911 Changes I found that you have to be very particular about how you input the address... instead of SE you had to put S.E. etc or it gets kicked back... | |
|
| | | rradina
join:2000-08-08
Chesterfield, MO
| Re: Vonage 911 Changes My problem was I spelled out DRIVE instead of abbreviating it as DR
Kind of a joke if you ask me. Address matching is a very mature technology. I don't understand why it's so hard. I could understand if I lived in an enormous town with lots of streets whose names are solely distinguished by DRIVE, LANE, STREET, CROSSING etc. However, in my zip code, I live on the only street by this name. It should not have been that hard for the matching program to punt the street suffix and consider it a match -- especially when doing so allowed it to match on a single address. | |
|
|
|
|
|
Vonage 911 Changes
·
·
Stupid for wanting 911 service?