 
S_engineer
join:2007-05-16
Chicago, IL | wow what customers ask them to share info....
Liars | |
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moonpuppy
join:2000-08-21
Glen Burnie, MD | Yeah.... I am still trying to see the "benefit" they claim to offer.  | |
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 | backness
join:2005-07-08
K2P OW2 | Re: Yeah.... benefit:
They can now turn a profit on "selling" your data to their partner the NSA | |
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Noah Vail
Serial Thread Killer
Premium
join:2004-12-10
Lorton, VA | No Problem All Verizon has to do is to provide the complete list of affiliates, with a affidavit that only those entities will receive your data.
NV | |
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PhoenixDown
-- Ron Paul 2008 --
Premium
join:2003-06-08
Fresh Meadows, NY
clubs:  
| It makes sense to share customer info internally among different entities.
Imagine if you had to call one # for your land line, another # for your internet account, a third # for your cell, a fourth # for cable tv services -- you would be pissed off. And thats exactly why companies need to be able to share your info internally among their different legal entities.
You see Company X but legally thats Company A, B, C, D, E, F, G, H and so on. | |
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dennismurphy
Put me on hold? I'll put YOU on hold
Premium
join:2002-11-19
Parsippany, NJ
 ·Optimum Online
| Re: Yeah.... said by PhoenixDown  :It makes sense to share customer info internally among different entities. Imagine if you had to call one # for your land line, another # for your internet account, a third # for your cell, a fourth # for cable tv services -- you would be pissed off. And thats exactly why companies need to be able to share your info internally among their different legal entities. You see Company X but legally thats Company A, B, C, D, E, F, G, H and so on. Exactly. | |
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| | | backness
join:2005-07-08
K2P OW2 | Re: Yeah.... >Exactly.
Exactly which "partners" require who you call and how long?
Please tell me how this information is going to specifically benefit me.
Please tell me how this data is going to improve service. | |
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dennismurphy
Put me on hold? I'll put YOU on hold
Premium
join:2002-11-19
Parsippany, NJ
·Optimum Online
| Re: Yeah.... said by backness :>Exactly. Exactly which "partners" require who you call and how long? Please tell me how this information is going to specifically benefit me. Please tell me how this data is going to improve service. Well, let's see ...
Let's say that you have Verizon Wireless service. And Verizon home service. That's where this information will specifically benefit you. Because - by seeing that you make a lot of phone calls from your landline to your mobile, or vise versa, they can offer you the right calling package which includes those calls at no charge. This can very much be in your favor.
Or, let's say you're a frequent traveler to Europe. It might be cheaper for you to pick up a VZW Global Phone and a Vodafone SIM card than to rent a phone each time you travel. The Vodafone people can then set you up with the right European plan, and tie it all into your VZW service.
See, it's not all nefarious.
And let's also be clear - the article above indicates that by "Partners" they mean both of their parent companies - Verizon Communications and Vodafone. Not some ad agency or somesuch:
said by The_Freakin_Article :
FCC is also clear about this: you use "Opt-Out" with customers if you're looking to share across affiliates/parent companies, etc. - so customers would be getting information from within the same family of products/services. "Opt-In" is required if a company were addressing the issue of sharing customer information beyond - for example to non-telecom services. We aren't doing that.
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| | | | | SilverSurfer
join:2007-08-19
| Re: Yeah.... said by dennismurphy :[...] Let's say that you have Verizon Wireless service. And Verizon home service. That's where this information will specifically benefit you. Because - by seeing that you make a lot of phone calls from youlet's say you're a frequent traveler to Europe. It might be cheaper for you to pick up a VZW Global Phone and a Vodafone SIM card than to rent a phone each time you travel. The Vodafone people can then set you up with the right European plan, and tie it all into your VZW service. That is a quasi-legitimate justification for "sharing" information assuming the consumer is OK with such sharing. My objection to such sharing, however, lies in the simple fact that such information is arbitrarily shared by default without consumer knowledge or consent, for reasons unknown, and with unknown partners for an indefinite length of time. That is the crux of the sharing issue.
Further, while it is all well and good that Company X states in good faith the purposes for above-referenced sharing, the consumer is still entitled to the control of his own data, particularly the entity to whom/from whom his calls are placed, duration and frequency. None of which is necessary to share with other "partners" so that Company X can hawk an allegedly better monthly plan.
Bottom line: My CPNI is my own and I don't want it shared with anyone for any reason. Period.
said by dennismurphy :See, it's not all nefarious. That is strictly a matter of personal opinion. | |
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| | | | | backness
join:2005-07-08
K2P OW2
·Rogers Hi-Speed
 ·TekSavvy Solutions..
| Re: Yeah.... and you don't think they can tell already if calls are being placed between 2 of their network points?
Keeping the caller ID records with times is BS.
Its more than likely so the management accountants can squeeze more cash out of the consumer by raising rater a few cents, during peak times, much like the airlines.
You may view more telemarketing as a net benefit for the consumer but I still think you are out to lunch | |
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| | redhatnation
Premium
join:2005-06-02
Woodbridge, VA
·Comcast
·Verizon Online DSL
| But it isn't just within Verizon companies. From their legal agreement:
"We may share information about you with affiliates, vendors, and Third Parties to, in addition to the above reasons, deliver relevant advertising to you while using the services..."
The above is from Page8 of the Wireless Agreement for Verizon Wireless.
That press release is full of it. | |
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| DoRight
join:2007-07-20
Mechanicsburg, PA | I can help with this. Example would be: now that Verizon Communications has FIOS Kiosk in around a 100 plus Verizon Wireless store we need to be able to see what plan they have for wireless if we are going to bundle the home with the wireless. | |
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somebodeez
Premium,MVM
join:2001-09-24
here
·Comcast
edit:
October 16th, @12:45PM
| Re: Yeah.... said by DoRight :I can help with this. Example would be: now that Verizon Communications has FIOS Kiosk in around a 100 plus Verizon Wireless store we need to be able to see what plan they have for wireless if we are going to bundle the home with the wireless. That would make sense except evidently, some of the information shared also includes
quote:
That data includes all numbers called or called from, the length of each call...
How would sharing information like that "benefit" me?
quote:
...we may include our own or third-party advertising in the services you’ve purchased from us, and we may share information about you [information here includes CPNI] with affiliates, vendors and third parties to … deliver relevant advertising to you
How would receiving unwanted advertising "benefit" me?
How does sharing information about me to "third parties" = staying "in the family" ? | |
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S_engineer
join:2007-05-16
Chicago, IL | Re: Yeah.... exactly...its the extended family we're worried about! | |
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| | ATHF
join:2004-12-20
00000
edit:
October 16th, @12:47PM
| to bad we can't use this as an excuse to cancel service without termination fee.
I want out of verizon so bad but going to cost me $525 for 3 lines i have with them.
to bad i did not notice the price increase for txt messages back in February and escaped my contract.
there signal levels are crap compare to my wife cingular/ATT & my sons TMobile.
and what makes it worse i talk to there tech they have cell towers all over my area that i shouldn't have be having problems + replace my phone 3 times already.
wish i could @ least get discount on cancellations fees  | |
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W7PSK
Just Me
join:2000-12-04
Everett, WA | Sure - And I have a bridge in San Francisco for sale quote:
We believe that it will benefit our customers to be able to share information with Verizon affiliates, s
Meaning Anyone that will buy our lists. | |
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somebodeez
Premium,MVM
join:2001-09-24
here |  I Opted Out
Do I get some sort of receipt/letter/statement - something????
How will I know if it's being honored or not???
How can I check up on it to make sure??? | |
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TurtleFan
join:2003-05-03
Wyckoff, NJ
| Phone Spam and opting out Is anyone else getting spam texts on their cell phone now? I have Verizon Wireless and I just got some spam add for something called 'in3d'? Joy, another nuisance too put up with.
I will be calling this number to opt out, and re-registering our numbers on the do not call registry. That is apparently expiring too.. | |
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| AnnaS8
join:2005-05-26
Annapolis, MD | Re: Phone Spam and opting out If it is email or web text you can block them through you account on Verizon Wireless website. | |
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On De other hand
@verizon.net
| Information Funny we should be discussing this subject. There is a great video (sad but truelife) on utube as to what Verizon does with the information. Search for "therealjonnyhal" (I tried to post the url however I guess they are not allowed.)Look for eposode 1. | |
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OneHeart
join:2002-02-20
edit:
October 17th, @10:18AM
| System unavailable System unavailable. Please try again.
See time stamp on this post.
This is the 2nd attempt in 2 days.
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OneHeart
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| | OneHeart
join:2002-02-20 | Re: System unavailable System [still] unavailable.
3rd attempt.
I bet time is going to expire and I'll be stuck with the default opt-in. Interesting method used.
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OneHeart | |
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| | | OneHeart
join:2002-02-20 | Re: System unavailable Still unavailable.
4th attempt.
I wonder how many times this will take. Hmm, press on.
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OneHeart | |
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MichaelWacey
Premium
join:2005-01-30
Berwyn, PA
·Comcast
 ·Verizon FIOS
| Why is this? Verizon landline does not have to get our permission to share data within the landline group. But, they do need to get our permission (and make it hard to do) to share with other Verizon companies. If they are so head up to share information and offer netter services, why not just merge the companies. I think there is something fishy to all of this. What are they not telling us? | |
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On De Other Hand
@verizon.net
| Re: Why is this? Michael, Verizon does have permission to share "within" the same organization, however not between. There are lots of business reasons as to why they are not merged into one big company (think of GM) and some regulatory ones. Wireless is not completely owned by Verizon so merging could not work there. However there is a big umbrella or Death star over all the companies located in New Jersey controlling all this. As for what they are not telling you... that is simple...data is collected to sell you something....ANYTHING!!! | |
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redhatnation
Premium
join:2005-06-02
Woodbridge, VA
·Comcast
·Verizon Online DSL
edit:
October 16th, @09:54PM
|  Too little, too late.
"We may use and share information about you and how you use the services...
C: So we or our affiliates can communicate with you about goods or services that any of us offer...
In addition, we may include our or third-party advertising in the services you've purchased from us, and we may share information about you with affiliates, vendors, and third parties to, in addition to the above reasons, deliver relevant advertising to you while using the services.
We may collect and transmit information regarding your use of the services through applications or other software present on your device."
I'm speechless. And my Vzw wireless account was canceled on Monday.
Vzw isn't just sharing within their own companies, they are sharing to THIRD PARTIES.
It's in their own agreement. | |
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Verizon Wireless Speaks On Info Sharing
They Will Do What They Want
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