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Time Warner Cable Starts to Worry About Google Fiber
Company Gets to See What Competition Looks Like
by Karl Bode Thursday 12-Jul-2012 tags: competition · business · Time Warner Cable
Time Warner Cable is one of many U.S. ISPs that has, for too long, beneffitted from little to no real competition in many of its markets. The result is an ISP that tries just hard enough to keep up appearances, but which has been sluggish on system upgrades while usually refusing to seriously compete on price. However, the company appears to be rather nervous about Google Fiber's entry into Kansas City -- an effort that should result in residents getting 1 Gbps connections for relatively little money later this year.

GigaOM notes that Time Warner Cable has started paying local workers $50 gift cards (up to three a week) to provide valuable details about Google's fiber deployment. It seems unlikely that Time Warner Cable is going to start offering 1 Gbps connections anytime soon, but if muni fiber history is any example -- we should see Time Warner Cable offering some bundle deals in Kansas City. Deals users in other markets won't be seeing.
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wheelbarrow

join:2010-01-06
USA
kudos:1

Time to claim my reward

Hey TWC, I heard that Google Fiber is faster than anything you could ever dream of offering. Where's my $50?
ISurfTooMuch

join:2007-04-23
Tuscaloosa, AL

Re: Time to claim my reward

But their little ad specifically asks for tips, rumors, and rumblings. What you state is a known fact, so you get NOTHING!
wheelbarrow

join:2010-01-06
USA
kudos:1

Re: Time to claim my reward

True. But it could be taken as a tip.
Crookshanks

join:2008-02-04
Northeast PA
Reviews:
·Frontier Communi..
said by wheelbarrow:

Hey TWC, I heard that Google Fiber is faster than anything you could ever dream of offering.

Most people don't care. Once you get past 10mbit/s it's really window dressing for the vast majority of users. Hell, a decent majority wouldn't even notice anything greater than 3mbit/s to 5mbit/s.
wheelbarrow

join:2010-01-06
USA
kudos:1

Re: Time to claim my reward

Businesses will benefit the most. In addition, I would say that it's not all about the speed, but more about the price. Google will really push ISPs in the area to adjust.
Crookshanks

join:2008-02-04
Northeast PA

Re: Time to claim my reward

A valid point on businesses, though I'm skeptical that you'll see any meaningful cost reduction.
jjeffeory

join:2002-12-04
USA
BS!
Crookshanks

join:2008-02-04
Northeast PA
Reviews:
·Frontier Communi..

Re: Time to claim my reward

How insightful, did you have to do a lot of research to come up with that detailed response? 8-)

Name one thing that the typical broadband consumer does where they will notice speeds exceeding 10mbit/s. That's enough bandwidth for multiple SD video streams and two HD ones (depending on video codecs of course).

I couldn't even manage to peg my 10mbit/s Verizon DSL connection from most download sites -- the only real way to peg it was with well-seeded torrents and a handful of mirror sites/CDNs that could deliver that much bandwidth.
Wilsdom

join:2009-08-06

Re: Time to claim my reward

Uh, downloading files? Even software updates or pdfs can have a noticeable delay at only 10mb/s. Sure people can wait a minute, even though each second is a second closer to death . But what about the future? The "new HD," 4k resolution, will require 20mb/s to stream.

mp81

@rr.com
one word: USENET
buzz_4_20

join:2003-09-20
Presque Isle, ME

Re: Time to claim my reward

Stop breaking the ONLY rule
Wilsdom

join:2009-08-06
What cable company offers 10mb/s upload?
majortom1029

join:2006-10-19
Lindenhurst, NY
kudos:1

Re: Time to claim my reward

said by Wilsdom:

What cable company offers 10mb/s upload?

Cablevision offers 8 up on the boost plus package and 15 up on the ultra package.
davidhoffman
Premium
join:2009-11-19
Warner Robins, GA
kudos:1
Comcast Extreme 105 is 105 down/10 up and Comcast Extreme 50 is 50 down/10 up. »en.wikipedia.org/wiki/Comcast#Internet

itcrack

@kumc.edu
I have Surewest fiber to my house in Olathe, I have 50mbps up and down.

moonpie

@cableone.net
Yeah try telling that to a family, especially one with several xbox live games going. 5 mbps may work, but any upgrade would be noticeable.
jcremin

join:2009-12-22
Siren, WI
kudos:2
said by Crookshanks:

Most people don't care. Once you get past 10mbit/s it's really window dressing for the vast majority of users. Hell, a decent majority wouldn't even notice anything greater than 3mbit/s to 5mbit/s.

That's exactly right. A few years ago, I saw a statisctic that said the average consumer coudn't notice a difference in speed while surfing the web once they got above 1.2 megabits. Granted video streaming and other applications have pushed that up, but it really hasn't changed much for just typical surfing. I would say that barring huge file downloads (which the average consumer doesn't do on a regular basis, if ever) that somewhere between 3 to 5 megs is the limit that most consumers can utilize. A small percentage can consume up to 10 megs, but above that you're looking at a very very small number of users.

Now, before anyone responds with the typical stupid replie of "but I download 756 gigs last month". I don't care. We both know that you aren't the average consumer.
Wilsdom

join:2009-08-06
TWC is capable of installing fiber since that is what all the important parts of their network is made of, they just don't think customers are important enough to get it to their houses.

dib22

join:2002-01-27
Kansas City, MO
said by wheelbarrow:

Hey TWC, I heard that Google Fiber is faster than anything you could ever dream of offering. Where's my $50?

No the info they need is like... where can we "accidently" cut it to bring down the whole thing

gregv

@myvzw.com
Wheelbarrow said it best. TWC should be paying it's customers the $50 for them to stay.

somms

join:2003-07-28
Salt Lake City, UT

The greedy incumbents should be worried...

After having FTTH installed w/Utopia, I would never return to expensive/old/dated & stale copper internet...wonder how much Google's 1Gbps symmetrical service will cost since I could now upgrade to this speed for $300/month!
RonPaul

join:2011-08-03

Re: The greedy incumbents should be worried...

Is there one post that you do not comment on regarding your amazing fiber? I have fiber also but do not feel the need to do so.
cool_coda

join:2004-09-08
Brownsburg, IN

Re: The greedy incumbents should be worried...

I need some more fiber.... man this morning was rough.

somms

join:2003-07-28
Salt Lake City, UT
said by RonPaul:

Is there one post that you do not comment on regarding your amazing fiber? I have fiber also but do not feel the need to do so.

I guess FIOS counts as fiber but with a contract, not symmetrical speeds and not avail at 1Gbps either!

Jim_in_VA

join:2004-07-11
Cobbs Creek, VA
kudos:4
The only way I'll get fiber is if I buy a box of cereal
--
... need help? »evdo-tips.com/
axus

join:2001-06-18
Washington, DC
Yes, this man is a shill for very high-speed broadband at reasonable prices.

somms

join:2003-07-28
Salt Lake City, UT

Re: The greedy incumbents should be worried...

said by axus:

Yes, this man is a shill for very high-speed broadband at reasonable prices.

I'm guilty as charged since I'm spoiled with my 'socialist' fiber to the home install thru a muni at $45/month for 100Mbps symmetrical...sigh!

aciddrink

join:2000-08-26
Lexington, KY

Re: The greedy incumbents should be worried...

Now step outside and get some sunlight.

somms

join:2003-07-28
Salt Lake City, UT

Re: The greedy incumbents should be worried...

said by aciddrink:

Now step outside and get some sunlight.

»Re: Utopia FTTH

Right after you, son!

Archillies

@qwest.net

Re: The greedy incumbents should be worried...

Am outside, I have a nice jack here by the pool. WiFi is poo...

Now get off my grass!

09129800

join:2012-06-27
New York, NY
Yeah, but you have to be surrounded by pasty white polygamists who believe in magic underwear.

And doesn't UTOPIA still have bandwidth caps? According to XMission it does:
»www.xmission.com/utopia

I think I'll stick with my uncapped Time Warner 50/5 Mbps connection. The upload speed might be terrible... but even at 5 Mbps I can STILL upload more data in one month than you are allowed to use on your "amazing" fiber connection!

You can download over 15 TB and upload over 1.5 TB in a month on a 50/5 Mbps connection. What the hell are you going to do with a 1 Gbps connection with a 1 TB cap? I'll take the uncapped 50 Mbps connection which allows 15x as much data transfer, thank you very much.

When Time Warner officially jumps on the bandwidth capping greed train and makes caps mandatory for all of their subscribers, then I'll agree that your fiber is better. Until then, you've been sold a Ferrari that you're only allowed to drive for 5 miles each month.

See 6 replies to this post

Anonymous_
Anonymous
Premium
join:2004-06-21
127.0.0.1
kudos:2
Reviews:
·RoadRunner Cable
said by somms:

After having FTTH installed w/Utopia, I would never return to expensive/old/dated & stale copper internet...wonder how much Google's 1Gbps symmetrical service will cost since I could now upgrade to this speed for $300/month!

cable Copper offers 5-7Gigbit/s if you dedicated all of it to internet
majortom1029

join:2006-10-19
Lindenhurst, NY
kudos:1

Re: The greedy incumbents should be worried...

said by Anonymous_:

said by somms:

After having FTTH installed w/Utopia, I would never return to expensive/old/dated & stale copper internet...wonder how much Google's 1Gbps symmetrical service will cost since I could now upgrade to this speed for $300/month!

cable Copper offers 5-7Gigbit/s if you dedicated all of it to internet

Its actually more like 10gigabits/s with current tech.

KCJoe

@pcg.com

Here is what happened last time...

Time Warner got competition in some areas of KC several years back with Everest (purchased by SureWest). They lowered prices for people that could get Everest and raised it in all other local areas they served to make up for that lost revenue. I won't be surprised to see the same thing happen this time around, as there are many Kansas suburbs and areas that won't be served by Google.

See 6 replies to this post
pkorx8

join:2003-06-19
San Francisco, CA

Is this even legal?

Isn't deployment plans and work effort "company proprietary?"
Aren't there typical NDA's in place for contractors involved in the deployment efforts?
cool_coda

join:2004-09-08
Brownsburg, IN

Re: Is this even legal?

I'm going to assume that this is for their employees who are out and about.
Cobra11M

join:2010-12-23
said by pkorx8:

Isn't deployment plans and work effort "company proprietary?"
Aren't there typical NDA's in place for contractors involved in the deployment efforts?

you kiddin... timewarner and comcast have shown that they can bend the politicians to their own agendas what makes you think they cant do it again?, the only difference here is google has 10x more money than what comcast or old timer... lol, could dream, timewarner will more than likely lower the price down so low and not implement caps in the area

that alone will make them a winner.., google will def have to fight back to keep it going
Oedipus

join:2005-05-09
kudos:1

Rate Hike

I'm waiting for the rate hike announcement so they can pay for this program.
ISurfTooMuch

join:2007-04-23
Tuscaloosa, AL

Re: Rate Hike

Nah, they'll just bury it as a "cost recovery fee".

beans

@108.16.69.x

Re: Rate Hike

said by ISurfTooMuch:

Nah, they'll just bury it as a "cost recovery fee".

I don't know, Google has lots of money and get it from places that well... they could just make it all back without having to raise rates.
Oedipus

join:2005-05-09
kudos:1

Re: Rate Hike

TW rate hike, not Google. TW has to come up with the $50 tip rewards somewhere.
tmc8080

join:2004-04-24
Brooklyn, NY
Reviews:
·ooma
·Optimum Online
·Verizon FiOS

80s

Back in the 1980s, TWC was at the forefront of fiber R&D, but today they are a greedy last mile MSO scared of their own shadow, let alone Verizon FIOS or any other significant competitor. The cable industry could do way better than the pitiful docsis standard for coax packet data but they got complacent all the way upto the early 2000s when Verizon figured out millions of residential customers wanted BROADBAND internet and would suck up to the cable companies to get it and then began the experiment of FIOS.

In a few years these FTTP speeds will get cheaper and TWC will be left asking themselves why did the world (and our customers) leave us behind?

Wireline internet is NOT wireless data.. try to comoditize it with usage based billing at your own peril. Eventually it will blow up in your face with either regulation, anti-trust, competition or customers leaving you (or a combination of any other adverse factors).
sparc

join:2006-05-06

NDA?

wouldn't there be some sort of NDA for Google employees? especially when this service isn't even being offered yet?

TWC is desperate as hell. Can't see anyone at google who values their jobs give them any info.
davidhoffman
Premium
join:2009-11-19
Warner Robins, GA
kudos:1
Reviews:
·Millenicom
·AT&T Southeast
·Verizon Wireless..

TWC TIP money for Google Gigabit information.

I imagine they would be interested in confirming the real capability of the network. That is in doubt after a Google employee made a passing comment that the initial real world performance of the network would be 50% of what was expected. 622Mbps instead of 1244Mbps. Google later issued a denial that the network would not perform as promised, but many observers remain skeptical that even wealthy Google can get the task done as Google has promised. Deploying the new 24 channel bonding DOCSIS 3.0 modems, TWC could theoretically get 900Mbps download speeds. More practically they could get 600 Mbps. That would enable competition with Google Gigabit, at least if the initial Google download speeds are 50% of what was expected. Theoretical uploads involve 8 channel bonding, which could get about 216Mbps or more practically 144Mbps. That could be competitive at a decent price. The other thing would be just how serious is Google about FTTH or FTTP. Any indications that Google might do FTTC or FTTN in large amounts would indicate that TWC may be able to compete with Google by doing previously anticipated network upgrades sooner. If FTTH is confirmed as the only deployment scenario, TWC will be in a disadvantageous competitive position. It is better for TWC to know that earlier than later.

I doubt anyone who would talk to TWC would know any real information about pricing. I do not think even Google knows what it is going to do with pricing. I would guess Google is more worried about getting the network functioning. People are skeptical the network will ever work because of all the delays and missteps made by Google and Kansas City, Kansas.


USIC

@rr.com

RST Communictions

If I was time warner I would be watching shelby nc and boiling springs nc and gastonia nc and The mega site Charlotte nc who cares about google fiber Kansas city a drop in the bucket these distribution and neighborhood lines are in deployment now .These are fiber all the way to home via fiber! Check out Rst communications website online .
ac74ecu

join:2011-07-19
Forest City, NC

Re: RST Communictions

I live in Rutherford county and just noticed this. Any updates on how far they reach? I can't find any more information.
Thanks!

numan

@rr.com

time warner you suck!

hey time warner how does it feel to get some real competition?

i have been your customer for 5 years and i hate you. i would ditch you in a heartbeat if google fibre ever came to my town (manhattan, new york city).

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