 moonpuppy
join:2000-08-21
Glen Burnie, MD | Not paperless yet When email becomes as reliable and subject to the same rules as paper statements, then I might consider going to them. Until then, nope.
I will, and do, pay online when I can but I still want that reminder. | |
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Matt
Take me down to the paradise city
Premium
join:2003-07-20
Jamestown, NC
 ·North State Commun..
| Re: Not paperless yet said by moonpuppy  :When email becomes as reliable and subject to the same rules as paper statements, then I might consider going to them. Until then, nope. I will, and do, pay online when I can but I still want that reminder. I agree. I've had to revert a few of my bills to paper bills as I would often not get the emails. | |
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bender
Bite my shiny metal ass
Premium
join:2005-03-19
Evanston, IL
clubs: | Re: Not paperless yet i just mark the date on my calendar every month and just check it then. i've always managed to get a txt msg from t-mobile to check my bill also | |
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aaronwt
Premium
join:2004-11-07
Woodbridge, VA
 ·Verizon FIOS
| said by moonpuppy :When email becomes as reliable and subject to the same rules as paper statements, then I might consider going to them. Until then, nope. I will, and do, pay online when I can but I still want that reminder. My email and online statements have been more reliable than paper statements for many years now. | |
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Cheese
Premium
join:2003-10-26
Naples, FL
clubs:
| said by moonpuppy :When email becomes as reliable and subject to the same rules as paper statements, then I might consider going to them. Until then, nope. I will, and do, pay online when I can but I still want that reminder. While email may go down, the ability to access the bill online on the company site, makes email a moot point IMO | |
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| | moonpuppy
join:2000-08-21
Glen Burnie, MD
·Verizon Online DSL
| Re: Not paperless yet said by Cheese :While email may go down, the ability to access the bill online on the company site, makes email a moot point IMO Sorry, but checking a company site just to see my bill is not something I do for fun. | |
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| | jjeffeory
join:2002-12-04
USA
| said by Cheese :said by moonpuppy :When email becomes as reliable and subject to the same rules as paper statements, then I might consider going to them. Until then, nope. I will, and do, pay online when I can but I still want that reminder. While email may go down, the ability to access the bill online on the company site, makes email a moot point IMO Unless you have 50 different bills a month and need to go on EVERY site to check you bill. It's nice to have one central place to keep track of bills other than a spreadsheet. | |
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pandora
Premium
join:2001-06-01
Outland |  I've always done paper phone bills
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Linnil
@click-network.com | It's all relative Is the paper billing $1.50 more or is the paperless version $1.50 less? If you had price amnesia to all previous amounts, it's essential a glass is half full or half empty question. | |
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goober22
Resident Duh-Huh Member
join:2001-12-28
Panama City, FL
| Re: It's all relative It would have been a NEW $1.50 charge for basic paper billing. Detailed billing is even higher. Other cell companies provide basic paper billing at no charge and is what my agreement included when I signed up. Per my statement:
quote:
IMPORTANT CHANGE TO YOUR BILL. T-Mobile is now charging $1.50/mo for paper bills. Sign up for FREE Paperless Billing at t-mobile.com/billingupdate.
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Certified Jenius! | |
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BF69
join:2004-07-28
Camden, TN | You get more flies with honey try knocking $1.50 off people's bills for going paperless and you'll see that'll work better. | |
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| quatrix
Premium
join:2005-02-11
Davie, FL
| Re: You get more flies with honey said by BF69 :try knocking $1.50 off people's bills for going paperless and you'll see that'll work better. Most of the people who are stupid and/or paranoid enough to want paper bills won't know the difference. | |
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babwas
join:2005-04-09
Omaha, NE
 ·Cox HSI
| Re: You get more flies with honey It has nothing to do with being stupid or paranoid. Several years ago I went paperless. I didn't get a single thing in the mail except for junk mail. My wife then had an accident and was in the hospital for a while. I got to thinking and if it was me that was in the accident no one would have paid our bills because they all arrived in my e-mail account. I suppose I could make sure she knows my passwords, but what is going to make her check my e-mail if she isn't used to doing so. When we moved a couple years back I had all my statements start coming paper again. I know she will check the mail. The other thought is what if it was a parent that was incapacitated. I wouldn't have the slightest idea what my mom's e-mail password is. | |
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morbo
Complete Your Transaction
join:2002-01-22
00000
clubs: | Re: You get more flies with honey those are rare cases. however, you should have an instruction guide for your spouse if it is not a shared responsibility. keep it safe and tell them where it is. problem solved. now get back to paperless! | |
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| | | | jjeffeory
join:2002-12-04
USA
| Re: You get more flies with honey said by morbo :those are rare cases. however, you should have an instruction guide for your spouse if it is not a shared responsibility. keep it safe and tell them where it is. problem solved. now get back to paperless! I wouldn't say that they are rare cases. I think people go out of town, people get sent to Iraq, etc... I think it is perfectly reasonable to still get paper bills. I choose to have most of my household bills be paperless, but if something happened to me, it would be really difficult for someone else here to pay all the bills correctly. It used to be much easier with service like mycheckfree until many of the card companies chose not to allow their bills to be paid on the service. Now it is a lot more difficult to keep track of all the web sites needed to pay our bills. Paper may actually be easier... | |
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| | patcat88
join:2002-04-05
Jamaica, NY
| said by quatrix :said by BF69 :try knocking $1.50 off people's bills for going paperless and you'll see that'll work better. Most of the people who are stupid and/or paranoid enough to want paper bills won't know the difference. Have fun getting a refund after they removed the money electronically  | |
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spewak
R.I.P Dadkins
Premium
join:2001-08-07
Elk Grove, CA | Re: You get more flies with honey I thought I read Sprint gives $5 off if you go paperless. Well, I must've been dreaming it, cuz' I cain't find in nowheres.
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The weekend is here, grab a can of beer! | |
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aSic
application specific
Premium
join:2001-05-17
Wakulla, FL
clubs: | Re: You get more flies with honey They used to offer that, but I never got the discount either. I cant even find the offer now.
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Teamwork is a lot of people doing what I say. | |
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| | | | 8744675
join:2000-10-10
Decatur, GA | Re: You get more flies with honey I have an even better deal. Sprint pays my annual AMEX card fee ($55.00) because I bill my long distance to my AMEX card. | |
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acid343211
Hallo lisa Aus Amerika
Premium
join:2001-08-31
Byron, GA
| said by Nightfall :said by BF69 :try knocking $1.50 off people's bills for going paperless and you'll see that'll work better. Yup! I agree. Some companies are already paying customers by offering them a credit on their bill to do this. AT&T and Directv come to mind. Where does it state that Directv offers this and if so whats the credit?
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Visit-
www.liveleak.com/view?i=e32_1231680425 | |
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Nightfall
My Goal Is To Deny Yours
Premium,MVM
join:2001-08-03
Grand Rapids, MI
·AT&T Midwest
 ·Site5.com
·Comcast
| Re: You get more flies with honey said by acid343211 :said by Nightfall :said by BF69 :try knocking $1.50 off people's bills for going paperless and you'll see that'll work better. Yup! I agree. Some companies are already paying customers by offering them a credit on their bill to do this. AT&T and Directv come to mind. Where does it state that Directv offers this and if so whats the credit? I think you get a one time credit of $5 or $10. I got it about 6 months ago when I made the switch.
»www.directv.com/gogreen
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My domain - Nightfall.net | |
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goober22
Resident Duh-Huh Member
join:2001-12-28
Panama City, FL
| said by acid343211 :Where does it state that Directv offers this and if so whats the credit?
It is a 1-time credit. Look under the Customer Service section on the left for the GoGreen link.
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Certified Jenius! | |
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acid343211
Hallo lisa Aus Amerika
Premium
join:2001-08-31
Byron, GA
| Re: You get more flies with honey said by goober22 :said by acid343211 :Where does it state that Directv offers this and if so whats the credit?
It is a 1-time credit. Look under the Customer Service section on the left for the GoGreen link. That's a one time Credit of $5.00 you have to be joking. 
I can understand $5.00 per month that's another thing.
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Visit-
www.liveleak.com/view?i=e32_1231680425 | |
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acid343211
Hallo lisa Aus Amerika
Premium
join:2001-08-31
Byron, GA
2 edits | Re: You get more flies with honey said by Nightfall :said by acid343211 :That's a one time Credit of $5.00 you have to be joking. I can understand $5.00 per month that's another thing. Heh, $5 a month to go paperless? Hell, the stamp costs less than that. Company's won't have people switching over. you would think they would offer a discount like i stated for the ones that do.
Paperless my @@@
Directv would save on paper ink you name it.
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Visit-
www.liveleak.com/view?i=e32_1231680425 | |
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BF69
join:2004-07-28
Camden, TN
| Re: You get more flies with honey said by KrK :The point is to make more profits not less. And if everyone goes paperless they save money on printing a bill and having to mail it, thus they make more profit. | |
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| | | | jjeffeory
join:2002-12-04
USA
| Re: You get more flies with honey said by KrK :True, but this plan is to charge people more for paper bills. There's the carrot and the stick approach. This is all the stick. ... and it is a terrible way to treat one's customers. I do agree with you. | |
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| jjeffeory
join:2002-12-04
USA
| said by BF69 :try knocking $1.50 off people's bills for going paperless and you'll see that'll work better. Surely, because if the cost of sending a paper bill to someone is $1.50 and the paper bill stops coming, customers would like to save money. Otherwise this was simply a cost of doing business... It has been traditionally been included gratis, or at least hidden in the cost of the service. To break it out now would be very suspect indeed. | |
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old_wiz_60
join:2005-06-03
Bedford, MA | They will still do it One way or another, they will start to charge for paper billing. They have deep pockets and can bribe whoever gets in their way. | |
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| rahvin112
join:2002-05-24
Sandy, UT
| Re: They will still do it You can't bribe an attorney general that's trying to go the route of his predecessor in protecting consumers so he can start a political career. The NY attorney general has more power than the FTC these days because of a political will to go after the corporations for nothing more than the publicity of doing so. | |
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amungus
Premium
join:2004-11-26
America
clubs:
| backwards! Indeed, offer a savings, even if it's $1 or something...
I wish I could get my carrier (U.S. Cellular) to stop sending me TWO copies of my bill... No idea why, but they've been doing it since merging w/Cellular One. I get two paper copies of the exact same bill. Have called, talked to reps in person, but nothing seems to change. Other than the fact that it's weird (and wasteful), they certainly haven't tried to charge me any extra for it  | |
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justsayin
@sbc.com | stupid... If your financial position is so bad that you can not afford to send me a paper bill without charging extra for it, then just don't bill me. If you can't afford to send bills, then get out of the business. Any other excuse is just greed. | |
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burgerwars
join:2004-09-11
Northridge, CA
 ·voip.ms
·RoadRunner Cable
| $1.50 If they did go ahead with the plan, it looked like a change of terms of service which could have allowed customers to break their contract with no penalty.
I've read on another consumer forum where customers claim that even small changes done by the carrier (even adding a few cents a month), were significant enough for them to get out of their contract.
Maybe in the future, if one hears such rumblings, they should get the best discounted phone available with a contract, and then after the charge is implemented, get out of it. | |
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n2jtx
join:2001-01-13
Glen Head, NY
·Optimum Online
| That's The Way They Are Going I have been with T-Mobile for four years now and they are definitely not the great company they once were. I knuckled under and went paperless because they threatened me with the $1.50 fee. Now I see they decided to hold off on the fee or perhaps even reward those who switch. I guess it is too late for me.
Personally I am tired of watching them try to emulate the worst practiced of Verizon, AT&T and Sprint. T-Mobile was unique in its low cost plans, low fees and excellent customer service. Now they are still the smallest carrier BUT they want to act like the big boys. Nice reward for your loyal customers.
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I support the right to keep and arm bears. | |
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NotRequired
Premium
join:2009-05-08
·AT&T DSL Service
|  AT & T keeps trying to
how do i pay say Sept bill if I haven' received it, I take part of Aug bill change te dates & amount due & send in the amount due thats online,
and bet I'am only one of a very few that call my cell phone,land line,internet provider & tell them point blank, [/b] Ya'all made a mistake[/b] anytime my bill flls below $125.00 or above $135-$140.00,
this is the reason I KNOW basically how much my phone,electric ^ direct tv are going to be,
if a company is going to TRY to charge me for sending me a bill, then I'am going to discount the cost of postage to send it to them & the cost to write/process the chck or better still find another company to do business with,
I would bet the reason they backed off the charge is because so many pple (once it was announced or tried, so many pple called in & said they would cancel or change service providers...
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Friends with many,
Disliked by a few,because of their attitude
I'll always be enemies to some,regardless of what I do | |
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heat84
join:2004-03-11
Fort Lauderdale, FL
·Comcast
·AT&T Southeast
1 edit | What's the difference? Whats the difference between this and other fees companies impose? Why was T-Mobile so quick to back off this one? Why don't we just outcry for every fee and the company imposing it will back-off so we'll never have to worry about fees again? (sarcastically speaking) | |
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uald
@bellsouth.net
| Re: What's the difference? said by heat84 :Whats the difference between this and other fees companies impose? Why was T-Mobile so quick to back off this one? Why don't we just outcry for every fee and the company imposing it will back-off so we'll never have to worry about fees again? (sarcastically speaking) Because other companies that raise their rates usually don't have customers under a contract that locks them to that provider and spells out exactly what that person has to pay for and for how long.
Say you lease a building for X amount per month for Y amount of time haven't you noticed the price increase comes when that contract is up and it's time to renew?
Tmobile is free to increase their price if they want - but you don't have to agree to accept their new terms. If companies could change select parts of an agreement there'd be nothing to stop some shady company from offering things real cheap, getting people to agree to pay a $300 ETF, then suddenly saying "Oh, we know we said it would be X amount per month, but now it'll be Y instead. Either pay the ETF or pay the new higher amount each month." | |
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Blkjak1
join:2002-01-29
Brownsville, TX | Too Late For Wavier I went and got a new cell phone provider the very same day the notice about the $1.50 charge came in the mail.I figured their CEO didn't need any more money from me. Ended up getting more services for less money. | |
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johnny_t
Premium
join:2004-03-21
Palo Alto, CA | Re: Too Late For Wavier They can still mail you statements, I'm with the new age as well. Humanless, Direct Deposit, Direct Deduction. | |
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NotRequired
Premium
join:2009-05-08
·AT&T DSL Service
| Re: Too Late For Wavier said by johnny_t :They can still mail you statements, I'm with the new age as well. Humanless, Direct Deposit, Direct Deduction. but just remember if you have Direct deposit, say from the U S Gpv't or your cmpany, THATS a 2 way street, IF they can put the $$$$ into your account automatically,THEY CAN SURE A Hxxx take it back out without your knowledge
--
Friends with many,
Disliked by a few,because of their attitude
I'll always be enemies to some,regardless of what I do | |
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| | | jjeffeory
join:2002-12-04
USA
1 edit | Re: Too Late For Wavier They can do that anyway if they want to... All they have to do is slap a lien on that bank account and poof! No proof required. | |
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wwdubbia
join:2002-06-03
Clinton, NY | invoices this is nothing new... many CLEC's actually charge by the page for their paper bills. I know someone who pays $135/mo. just to get a paper bill. | |
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anon
@exxonmobil.com
| Business needs Businesses who outsource their accounting often need a paper billl to provide to the accountant. If they have to go to a web site and print out the statement from there, how green is that? Looks like as usual, the provider is the only one saving any money. | |
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IIIBradIII
Comm M-E-L Instr
join:2000-09-28
Greer, SC
| Re: Business needs said by anon :
Businesses who outsource their accounting often need a paper billl to provide to the accountant. If they have to go to a web site and print out the statement from there, how green is that? Looks like as usual, the provider is the only one saving any money.
Then change accountants to one who accepts statements via email. Our biz accountant does.  | |
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Mr Matt
join:2008-01-29
Eustis, FL
·Comcast
·Embarq
| Save trees by printing bill on the right type of paper. All invoices should be printed on the correct type of paper and properly perforated. That way when a customer was through reviewing their bill, if they did not want retain it, they could wipe their arse with it, thereby getting their moneys worth for a paper bill. | |
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doubleak
join:2002-08-21
Denver, CO
| Greedy bastards"My office will not sit back and let a company change its prices under the guise of "going green,'" says Cuomo. This is what royally pissed me off about the charge. Their whole excuse for the charge was they were doing it for the environment. Yeah right. The fine print in their notice online even said the $1.50 would exceed the cost of mailing the bills. So they would be making a tidy profit in the name of going 'green'.
I can't believe mailing a bill every month is considered a premium service now!
Pretty soon I can see them implementing an 'accounting' fee because it costs them money to keep track of how many minutes I've used. | |
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voipjunk
join:2004-08-07
Largo, FL | Paper bills In Toronto, Fido charges $1.50 for paper bill. I think T-mobile got the idea from them. But US is not as S..... as Canada | |
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rid0617
join:2003-07-20
Greer, SC | Their own contract bit them in the butt All their trying to do is figure a way to cut back on more employees, save paper costs and postage while presenting the phony green excuse. And if you don't go green you will pay. Thank you Cuomo | |
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lexuskool
join:2001-04-25
Brooklyn, NY
1 edit | paper bill charge Like gordon gekko said in wall street greed is good. so let all customers look at it this way you pay your bill now pay to receive your bill heck thats an insult to customers. its also ridiculous and pathetic. look at it this way were in tough times a difficult economy. you wanted to pull this off now.imagine if your electric company,gas, cable, satellite.landline phone, water bill,property tax bill started charging to send you the bill do you think they would pull that with customers no. I also want to let customers of tmobile know they are still ripping you off look at your bill carefully under other charges. if you receive text messages to your phone from tmobile they are suppose to be free not true they are charging you even if you get text messages that are spam they charge you for those too. also they want to increase the overage to .45 cents a minute from .40 cents. theu also charge you 1.99 to receive detailed billing. they also are charging an RPF fee which the FCC says the carrier cannot charge customers for that. this is all documented online under tmobile customer complaints which you can google. i am taking my tmobile phone got it unlocked cause you can ask them to email you the unlock code for your phone and going to att because they have gsm and the phone will work. i got out of my contract when i spoke to a manager and under section 5 adverse changes/charges to you bill under contract customer has the right to cancel without termination fee and you have until september 30 to cancel and port your number to a another carrier. I am fed up with their lies. it took me almost 1 hour for a manager to keep contract rules otherwise they were lying about their contract terms that it is not adverse. i am not going to stick around because the paper billing fee for now will come back in the future. they are not honest anymore just read under tmobile customer complaints on google.com what peolpe are going through with them. you are free to go to any carrier. also go to ripoffreport.com and put tmobile under search and you will see all complaints too.also let bbb , consumer affairs, attorney general know in your state of what tmobile is doing to you wrong. if we let them know and care we let them know that customers won't let businesses rip off people. | |
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Mele20
Premium
join:2001-06-05
Hilo, HI
| I won't do business with a company that refuses paper bills What if your computer suddenly has major hardware problems just at the time of the month when you pay your bills online? What if your ISP has major problems at that time? It is utterly crazy to only get online bills and only pay online. When computer hardware, software and ISPs become 100% reliable then, and only then, will I switch to paperless billing and always paying online. I don't think that will happen in my lifetime. I always get my bills in the mail every month. That is is very reliable. If I wish, I can then pay some online but I only do that for companies that don't lock me in but allow to pay via snail mail, in person, by phone, or online (with no charge other than the cost of a stamp if I choose USPS), whichever I wish to do each month and that method can vary from month to month.
I think that unless you have multiple computers and backup dialup accounts that you should never take the risk of only paying online and only receiving online bills. Email is a horrible way to receive a bill because email is not by default secure! If any company wants to send me a bill via email, I insist that we exchange encryption keys. If they want me to login to their site to view my bill because they are too cheap to send me the bill then I require them to be online 24/7 with 24/7 800 number tech support department.
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When governments fear people, there is liberty. When the people fear the government, there is tyranny. Thomas Jefferson | |
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| watts3000
join:2002-01-21
Birmingham, AL
1 edit | Re: I won't do business with a company that refuses paper bills I've been a tmobile customer for years and I have not received a paper bill for at least 3. I can see wanting to charge for this it cost a lot of money to print up invoices. My senior citizen relatives even pay all of there bills on line now so this is not far fetched at all. If you all want a paper bill so bad log into the account and print the pdf spend use your ink and paper. I work for a rather large company and I know how much it cost us to print up statement so I can only imagine what tmobile is paying. | |
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| quatrix
Premium
join:2005-02-11
Davie, FL | I've gotten electronic bills from at least 15 - 20 companies over maybe 10 years and never had a single problem. Sometimes it's scary the kind of people who think they're security experts. | |
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T-Mobile Wavers On Plan To Charge For Paper Bills
from: