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story category Sony Backs Off Dastardly DRM
Sort of: releases patch making it visible
(old news - 04:50PM Wednesday Nov 02 2005)
tags: software
On Monday we mentioned how a new copy-protection scheme being used by Sony Music not only utilized rootkits, but its stealth approach left the door open for more malicious malware. Since then criticism of the DRM solution has simply exploded Internet wide, forcing the product's maker - First 4 Internet - to release a patch that eliminates the product's ability to hide. However, to remove the software, users have to contact Sony Music for instructions.

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Forums » Sony Backs Off Dastardly DRM
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Insder
There never was a second I in my name
Premium
join:2005-04-27
Salem, MA

Still no reason for DRM stuff.

Releasing a patch to make it visible still keeps it there, and doesn't make a hidden DRM rootkit right.
--
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TKJunkMail
Enjoy the sun
Premium
join:2002-03-03
Avalon, NJ
·Sprint Mobile Broa..
·Comcast


3 edits

Re: Still no reason for DRM stuff.

said by Insder See Profile :

Releasing a patch to make it visible still keeps it there, and doesn't make a hidden DRM rootkit right.
You are correct. And having to ask SONY to give you uninstall instructions is abominable.

If they want to protect their CD with DRM that is their right --- BUT ---
1 - It should be plastered all over the front of the CD case before you buy it.
2 - It should require you to respond to prompts that it is being installed and that it will alter and potentially break your CD drive access for other products.
3 - It should include standard uninstall procedures and be un-installable from the "ADD/REMOVE" option in the Windows control panel.

P.S> I am sure the uninstall instructions will be findable from a Google search before the day is out.

--
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en102
Canadian, eh?

join:2001-01-26
Valencia, CA

Re: Still no reason for DRM stuff.

I guess it won't work on Linux
Thaler
Premium
join:2004-02-02
Encino, CA

said by Insder See Profile :

Releasing a patch to make it visible still keeps it there, and doesn't make a hidden DRM rootkit right.
I got a better fix for Sony. How about I buy your CD, open it, and when it doesn't function on a limited-user rights account, I return it as a defective product? No offense, but if I can't rip your CD to un-DRMed MP3s compatible with my MP3 player, then the entire CD line is useless to me as a consumer.

Let the retail chains take the massive amount of defective product returns back to Sony and deal with them.

dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ

Re: Still no reason for DRM stuff.

said by Thaler See Profile :

said by Insder See Profile :

Releasing a patch to make it visible still keeps it there, and doesn't make a hidden DRM rootkit right.
I got a better fix for Sony. How about I buy your CD, open it, and when it doesn't function on a limited-user rights account, I return it as a defective product? No offense, but if I can't rip your CD to un-DRMed MP3s compatible with my MP3 player, then the entire CD line is useless to me as a consumer.

Let the retail chains take the massive amount of defective product returns back to Sony and deal with them.
Unfortunately stores usually have a pretty strong policy on open music and software cd's. I had a similar incidence at fry's. I bought a DVD ripping package (321studios.com) which needed to be activated online but their site said 'due to pressure from the MPAA we are no longer activating any more copies of 'that software'. there was nothing about the online activation on the package and because the software was opened, the store manager refused to refund my money and he was firm on the fact. didnt even offer me store credit.
--
You can never be too rich, too thin or have too much Bandwidth
radarman

join:2005-06-01
Odenton, MD

Re: Still no reason for DRM stuff.

I believe you may have a legit right to "hack" that program. It wouldn't be the first time, either.

I have actually had to download "cracks" to run software that I have a legitimate (as in paid-for) license to use. X-win32, for example, restricts you to 3 reinstalls, even on the same hardware. Not knowing that, I blew through my 3 installs in less than 6 months. So, even though I still have a valid maintenance license, I had to go and download the crack. (In all fairness, the company did offer me two "freebie" activations - but I decided to go with the crack anyway - since I reinstall frequently)

Now, when I buy a product that requires "product activation" I immediately go and download the crack for it. It generally saves a lot of hassle down the road.

Yes, I do buy the software I use (or use a GPL'ed version) - I just don't feel the need to jump through hoops to prove it to the software developer.
Kearnstd
Elf Wizard
Premium
join:2002-01-22
Mullica Hill, NJ

Re: Still no reason for DRM stuff.

said by radarman See Profile :

I believe you may have a legit right to "hack" that program. It wouldn't be the first time, either.

I have actually had to download "cracks" to run software that I have a legitimate (as in paid-for) license to use. X-win32, for example, restricts you to 3 reinstalls, even on the same hardware. Not knowing that, I blew through my 3 installs in less than 6 months. So, even though I still have a valid maintenance license, I had to go and download the crack. (In all fairness, the company did offer me two "freebie" activations - but I decided to go with the crack anyway - since I reinstall frequently)

Now, when I buy a product that requires "product activation" I immediately go and download the crack for it. It generally saves a lot of hassle down the road.

Yes, I do buy the software I use (or use a GPL'ed version) - I just don't feel the need to jump through hoops to prove it to the software developer.
Copyright Law grants you the right to make copies for personal use, so yes you can hack the DRM if you want to make a copy for personal use only. such as MP3s/AACs for your Ipod, etc. the law gives you a rightfull access to these copies and the music industry cannot legally fully deny them.
--
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Thaler
Premium
join:2004-02-02
Encino, CA

Re: Still no reason for DRM stuff.

said by Kearnstd See Profile :

Copyright Law grants you the right to make copies for personal use, so yes you can hack the DRM if you want to make a copy for personal use only.
Ah, but now you're violating DMCA by bypassing copy protection services! True, you have the right to make a backup copy for personal uses...but if that involves breaking copy protection, you're now skating on the illegal side of the law here. This would be the big issue behind why people are upset with the existance of DMCA today.

Fatal Vector

@sfldmi.ameritech

Re: Still no reason for DRM stuff.


Of course, you COULD just hook up a plain old CD player to your sound card and record in .WAV to your hard drive and then convert to MP 3. This is, of course, the fatal flaw in DRM, since there are oodles of recorder programs and the CD would have to work with regular CD players.

It is, perhaps, a harder way to do it, but, in the end, if one wants it bad enough...And, the added bonus is the DRM crap is stripped off the recording.
Thaler
Premium
join:2004-02-02
Encino, CA

Re: Still no reason for DRM stuff.

said by Fatal Vector :

Of course, you COULD just hook up a plain old CD player to your sound card and record in .WAV to your hard drive and then convert to MP 3. This is, of course, the fatal flaw in DRM, since there are oodles of recorder programs and the CD would have to work with regular CD players.
True, I know there are ways to defeat DRM, but that doesn't mean I have to accept it as a consumer product. If I have to arrange that kind of conversion, just to get to use the product in the way I want, I'd call that defective, and issue an expedient return back to the retail chain.

iamsomeone

@stmarytx.edu
isnt hooking up a CD player to your sound card also circumventing copyright protection? (albeit in another manner) Wouldnt this also technically be illegal due to the DMCA?

koolman2
Premium
join:2002-10-01
Anchorage, AK

2 edits
Nope. The DMCA cannot hinder or modify any other law set forth before.
--
"I wonder if other dogs think poodles are members of a weird religious cult." -Rita Rudner
Thaler
Premium
join:2004-02-02
Encino, CA

Re: Still no reason for DRM stuff.

said by koolman2 See Profile :

Nope. The DMCA cannot hinder or modify any other law set forth before.
They're not...they just interfere with the way backup technologies work today. (ie. you try and back up a DVD sans decrypting) Look at DVD Decrypter and DVD Shrink, which have essentially caved into industry pressure, thanks to the DMCA. Hell, the no-autorun "hack" inventor was to be charged w/ DMCA violations, for bypassing copy protection for MP3 ripping/home backup purposes.

The DMCA is alive and well, thanks in part that it doesn't explicitly modify our "fair use" rights. However, it's implementation very much so throws a kink in the procedure for home-backup purposes.

koolman2
Premium
join:2002-10-01
Anchorage, AK
·GCI.net

Re: Still no reason for DRM stuff.

It does, though. We are legally allowed to make a single copy for our own use. The DMCA states that you can't get past encryption, but that interferes with the original law, so it's null and void.
--
"I wonder if other dogs think poodles are members of a weird religious cult." -Rita Rudner
Thaler
Premium
join:2004-02-02
Encino, CA

Re: Still no reason for DRM stuff.

said by koolman2 See Profile :

The DMCA states that you can't get past encryption, but that interferes with the original law, so it's null and void.
Well, that's something one of the DVD-Backup software companies needs to ride out to court. However, if I recall, many so far have either settled, or weren't successful alltogether.

Topmounter
Sent By Grocery Clerks

join:2001-02-20
Evergreen, CO
·Cox HSI

I would have escalated that one immediately, starting with calling my credit card company and refusing the charge, followed by the normal other things, BBB, talk to his manager, etc.
--
"If PCs are hard, then Macs are flaccid" -bb

Sweet Witch
Be the flame, not the moth.
Premium,MVM
join:2003-07-15
Gallifrey

Re: Still no reason for DRM stuff.

And to add to this, I would have printed off the webpage and shown the manager that the software was useless to ANYONE.
--
Never argue with an idiot. They’ll drag you down to their level then beat you with experience.
Thaler
Premium
join:2004-02-02
Encino, CA

said by dvd536 See Profile :

there was nothing about the online activation on the package and because the software was opened, the store manager refused to refund my money and he was firm on the fact. didnt even offer me store credit.
Heh, I wouldn't settle for anything less than a full refund on a DRM purchase. Especially in your case, if a store owner refused to take the product back, noting that the product itself is defective, I would leave the product in their care, and stop payment on the credit card for that charge. Let the store argue with your credit card company about "forcing" a sale of a defective product.
cluth

join:2004-01-06
Anchorage, AK

Re: Still no reason for DRM stuff.

Ah...but what if he didn't pay by credit card? Out of luck. This is why I *ALWAYS* buy things with my credit card.

Note: if a credit card company denies your dispute on a matter like this, go back to the booklet of Visa/MC/AmEx/Discover benefits that came with your card. Oftentimes there will be many extras, one of which may be a return guarantee. If the store refuses to take your return, this service may pay for the return. It's often handled by a separate entity than your credit card's issuing bank, though, so you'll have to look up and call a separate phone number.

hpguru
Curb Your Dogma
Premium
join:2002-04-12

Perhaps you should have uttered the magical words "State Attorneys General". I have never had a problem returning opened software or hardware when it was defective or incompatible in some way.
--
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jester121

join:2003-08-09
Lake Zurich, IL
·surpasshosting
·ViaTalk

To really stick it to Sony (and get their retailers to exert some pressure) the thing to do is keep taking it back, report defective, and exchanging it for an identical copy. This is permitted by most of the big chain stores in their return policy, because there's a certain percentage of CDs and DVDs that are flawed right out of the package.

If enough people do this 10 or 15 times with the same title eventually someone will notice the huge pile of manufacturer returns sitting in the back room...

2kmaro
Think
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join:2000-07-11
ColossalCave
clubs:


1 edit
Let's see if they reply - or just send the RIAA dogs after me. Sent this to them via the web support request page:

-----------------
The problem is SONY installing any software on my computer that changes the way my operating system operates.

I believe that's called a VIRUS or possibly even a TROJAN and in most cases it's illegal to put it there.

This crippling ware will NOT come near my computers and if it does, I will find some way to sue your butts off.

No, not some 16-year old song thief (a.k.a. pirate) - but rather an employeed adult male with spending dollars to prove it.

FIND A NEW BUSINESS MODEL catering to selling singles inexpensively rather than selling albums with 1 good track and 11 pieces of trash and you'll fare better in the new market place.

In the meantime, no SONY labeled CDs for me at all. Period. None. Nada.

And no SONY branded anything if I can help it - and there are 4 SONY branded CD/DVD players here in my house right now - won't be any more.

Mess with things I own without my permission and I take a very strong dislike to all responsible.

While I hate a thief, I abhore someone who would invade the privacy of the things I own, as my computer with which I make a LIVING and if you screw it up so that it either doesn't work or causes me to release developed software that doesn't work as tested to a client, you're messing with my livelyhood. Not nice, and I flat won't risk it. Hence - No SONY in my world.

Screw Sony, screw RIAA, screw the money hungry S.O.B.s of the world that won't work toward helping the consumer in a meaningful fashion.

EDIT Received their reply...
Sony BMG and First 4 Internet have just released an update that will completely remove the rootkit based DRM content protection software and replace it with a non-rootkit DRM technology that is compatible with all current security protocols. To ensure the security of your system, please visit their software update website to obtain and install Service Pack 2 at:

»updates.xcp-aurora.com

If after this update, you still wish to uninstall our software, please visit the form below using the computer where the software is currently installed and you will be emailed an uninstall link within 1 business day (M-F).

»cp.sonybmg.com/xcp/english/form9.html

Your "Case ID" is: removed.

TIP: Our uninstall request form will require a small ActiveX plug-in
(from First 4 Internet). Be sure to also temporarily turn off any
pop-up blocker software. Although a non-ActiveX process is in
development, currently, our online process is the only option.
Should you prefer to wait for the next uninstallation version,
one is due to be released later this month at:
»cp.sonybmg.com/xcp/english/updates.html

Thank you for the opportunity to be of assistance.

The Sony BMG Online Support Team

trparky
Bite My Shiny Metal Ass
Premium,MVM
join:2000-05-24
Cleveland, OH
clubs:

Re: Still no reason for DRM stuff.

I couldn't have said it better myself!
TheWickerMan

join:2002-04-09
Enola, PA

said by 2kmaro See Profile :

»updates.xcp-aurora.com
Kind of ironic that the word "aurora" is part of the URL. Really instills a feeling of trust in me.

fireflier
Coffee. . .Need Coffee
Premium
join:2001-05-25
Limbo
·Skype

OK, a few dumb questions:

1) Anyone have a list of CDs protected by this crap? I wanna make sure I don't buy one. . .ever. . .

2) Are these "DRMed" CDs playable in a regular audio CD player (e.g. car, portable, etc.)?

3) If so, then cannot this protection also be circumvented with the omnipotent 'shift' key or by turning off auto-play?
--
When people are free to do as they please, they usually imitate each other.
WiZZLa
Insert Meaningless Text Here -Run 4a Mod

join:2003-11-09
Canada

Kudos to Sysinternal

Thank you Sysinternal & Mark Russinovich for revealing this. If Sony & First 4 Internet weren't caught, we wouldn't have been told or offered a partial "fix."

toddbs98

join:2000-07-08
North Little Rock, AR
clubs:
·Sprint Mobile Broa..

More reason to pirate

It seems to me this gives people more reason to pirate music and get something they know is safe than buy malware ridden crap from the big music companies.
--
"Those who would give up essential liberty to purchase a little temporary safety deserve neither liberty nor safety." -- Benjamin Franklin

BonezX
Basement Dweller
Premium
join:2004-04-13
Canada

Re: More reason to pirate

kinda funny how it turned around eh.

to get music you used to have to get mailware ridden crap to download it.
TheWickerMan

join:2002-04-09
Enola, PA

said by toddbs98 See Profile :

It seems to me this gives people more reason to pirate music and get something they know is safe than buy malware ridden crap from the big music companies.
I've been saying the same thing for years, ever since the first destructive (and half-assed) copy protection came out: Ironically, it's actually now safer to download an illegal copy than it is to buy a legitimate one.

DiscardedVet
Premium
join:2005-04-06
Sturgis, SD

Why The Sony Contact For Removal ?

Now, I do realize that ridding a PC of a rootkit can be daunting, and still render a PC useless - I have to wonder if there are any other reasons one must contact Sony for removal? Is there information from what the rootkits apps have acquired that Sony wants? Does the Sony removal actually remove it?

Hardly "paranoid" questions, considering the issue.

DV
--
Bush is the Prez....Think Patriot Act II....This outspoken dissident....In jail I'll be too.

treetop1000

join:2003-11-07
Lexington, KY

BMG's demise

I can tell you that there will be lawyers making huge sums of money off this cheap attempt to control content.
I'm also quite sure that there will not be any compensation for the true victims of this fiasco, the actual users who purchased this.
Which brings up another question: could Sony be sued for hacking into computers, as this could be an exploit that would create opportunity for other criminals?
Can we take on the RIAA in the home court? Under US law?
Hmmmmmmmm

brooklynman4

join:2004-09-07
Brooklyn, NY

Anything is possible

There are ways to for everypath in life and also same goes for techology.

plk
bo may sleep in loft
Premium
join:2002-04-20
Ogden, IA

Where do I get this????

Where to I get this crap from? A Sony CD or what? I just need to know so I can be sure NOT to buy any of it. I will go without.... No thanks Sony.
--
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grcore
New and Improved

join:2003-12-06
usa

1 edit

Re: Where do I get this????

If you download the P2P version of the music, chances are slim that it will have this DRM in it.

Sony's tactics are likely to drive more folks to P2P...

lol

Cozworth
Premium
join:2003-06-10
england
clubs:

Re: Where do I get this????

Remember those old Audio CD writers, so the copy isn't an exact digital copy but it creates a "proper" audio CD without this bunkum, that then can be safely ripped.

Handy to still have

packetscan
Premium
join:2004-10-19
Bridgeport, CT
clubs:
·Optimum Online

Call Who for what?

Your joking right? OMG your not!

I have to call Sony for instructions? That's just total Ass!

Anyone else see a privacy issue there?

Sure they can check there website logs for visitors but this is much more intrusive.

They shouldn't be including this Type or DRM "."

somebodeez
Premium,MVM
join:2001-09-24
here
·Verizon FIOS
·Comcast

AnyDVD tackles Sony DRM Rootkit Virus

Since March 2005, Sony BMG is using a rootkit-based DRM system on some newer audio CDs. This DRM system is a serious hazard to each Windows based PC. Well known websites like F-Secure.com and SysInternals.com are confirming this exposure.

If AnyDVD is installed and active on a PC, this new so-called "Sony DRM Rootkit Virus" has no access to the operating system and the affected audio CD appears unprotected regardless!

»www.cdfreaks.com/news/12624
gatzdon

join:2002-10-25
Lake Zurich, IL

Re: AnyDVD tackles Sony DRM Rootkit Virus

said by somebodeez See Profile :

Since March 2005, Sony BMG is using a rootkit-based DRM system on some newer audio CDs. This DRM system is a serious hazard to each Windows based PC. Well known websites like F-Secure.com and SysInternals.com are confirming this exposure.

If AnyDVD is installed and active on a PC, this new so-called "Sony DRM Rootkit Virus" has no access to the operating system and the affected audio CD appears unprotected regardless!

»www.cdfreaks.com/news/12624
Any idea if AnyDVD would permit you to skip the required comercials at the beginning of the DVD (heck even the menus make you wait for the animation to finish). Do you know how long 2 minutes can be when you have a 3 and 4 year old who want to watch their movie NOW.
--
$100 placed at 7 percent interest compounded quarterlyfor 200 years will increase to more than $100,000,000 --by which time it will be worth nothing.- Lazarus Long

trparky
Bite My Shiny Metal Ass
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join:2000-05-24
Cleveland, OH
clubs:
·AT&T U-Verse


1 edit

Re: AnyDVD tackles Sony DRM Rootkit Virus


AnyDVD
Yes, it does. You can jump right to the main menu of the DVD and it even removes that FBI shit.

somebodeez
Premium,MVM
join:2001-09-24
here
·Verizon FIOS
·Comcast

said by gatzdon See Profile :

Any idea if AnyDVD would permit you to skip the required comercials at the beginning of the DVD (heck even the menus make you wait for the animation to finish). Do you know how long 2 minutes can be when you have a 3 and 4 year old who want to watch their movie NOW.
Oh yes indeed - those are very long minutes!

DiscardedVet
Premium
join:2005-04-06
Sturgis, SD


1 edit

PC Admin Rights A Must To Listen

Here's something else I just noted from Sony's FAQ, which, in of itself circumvents what PC users are urged to do - not run under Administrative rights; yet, within Sony's minimum requirements to listen to these CD's is that the user must have Administrative priviledges.

Go figger

Has anyone seen a copy of the EULA? I am curious as to the wording that states a rootkit is being installed, that unauthorized removal of that rootkit may void any further use of ones own damn CDROM.

DV
--
Bush is the Prez....
Think Patriot Act II....
This outspoken dissident....
In jail I'll be too.

redxii
too big to fail
Premium,Mod
join:2001-02-26
Texas

Re: PC Admin Rights A Must To Listen

Look on the bright side, at least the limited account will stop this unauthorized activity.

Down_Under

»www.sysinternals.com/blog/sony-eula.htm, this is the EULA as posted on sysinternals. Note he has hilighted the only section that deals with DRM.
No_Code

join:2003-12-12

Todays Legal Climate

Given todays legal climate where somebody can sue someone else for pretty much anything, I don't think that it would be too hard to sue against Sony for this, especially if data loss has occurred as a result of their product. As the original article suggests, an unskilled person could seriously mess up their computer if they attempt a "surgical removal" of this draconian piece of software. However, what most computer-savvy people would do is reformat the computer.

For the non-computer-savvy, the cost(s) of removing this software can be significant, both in terms of actual downtime (provided that the affected system is central to ones livelihood) and the costs to hire someone to remove the software and/or reinstall the operating systems. I'm not an aspiring lawyer or anything, but I can say with confidence that Sony/First 4 Internet is treading on some shaky ground with this piece-o-chit software.

Vchat20
Landing is the REAL challenge

join:2003-09-16
Warren, OH
clubs:

Re: Todays Legal Climate

couldn't have said it better myself.

BRING ON THE LAWSUITS!!
nasadude

join:2001-10-05
Rockville, MD
·Comcast

they want us to trust them now!

given that the guy that found the sony rootkit implies it was crappy programming, why should anyone trust them to patch it right?

I sure as h e double hockey sticks wouldn't trust them unless they released the patch source code for people to look at.

slimpickinz

join:2003-11-29
Conyers, GA

And check out this CRAP!

thought I would see what they were offering via patch....
unbelievable....
Just Bob
Premium
join:2000-08-13
Spring Hill, FL


1 edit

Re: And check out this CRAP!

said by slimpickinz See Profile :

thought I would see what they were offering via patch....
unbelievable....
Yes. To install their patch or remove their software you must allow them to install an Active X control on your system.

To First 4 internet: I hope you find an honest way to make a living real soon now.

To Sony: This is about music. That which lifts the heart and soothes the soul. To think people should give you control of their computer for a song is sick, twisted, and corrupt.

3SGTE
ST215W
Premium,MVM
join:2000-11-23
there
clubs:

Re: And check out this CRAP!

Now that is comforting!

Brings to mind "out of the frying pan and in to the fire".

I wonder if they already had the response/fix prepared, expecting a firestorm to hit eventually?
--
The preceeding post may contain dry humor.

91439306
15,000 Watts of Bass Power

join:2002-10-16
New Milford, CT


1 edit

Re: they want us to trust them now!

Apparently, someone found the developer's forum that helped these idiots program the CD driver filters for this DRM function. The thread is here:

»66.249.93.104/search?q=cache:hDm···read.cfm

...and it is clear from this statement, why the software is so badly-written:

"What I'm trying to achieve is to filter SCSI Commands sent to a CDROM drive. What would be the best approach for me to do this while being able to load the driver dynamically? I am very new to programming drivers so if I sound un-knowledgeable then it's because I am."
[emphasis mine]

Yes, it is a root kit, and it cloaks itself.
The EULA at the UK site of the DRM developer has been changed to reveal the fact that software is being installed.
Oh, and you have to be logged as Administrator to play a CD with this "feature".

The whole process sounds like hacking and is probably skirting the extremes of the law. Expect this to be replaced with something else. Meantime, boycott the Sony CDs and DVDs.

From the Sysinternals web site, comes some very interesting info on the company that hacked together this DRM:

"First4Internet, eh?... let's see... according to public records, they were incorporated 24/11/1999. In 2004 they had a turnover of £709,941 and operating expenses of £1,301,546 -- meaning an operating loss of £591,605. In the last five years they have, on average, lost £541,067 a year. For 2004, their credit rating is "HIGH RISK" (complete with capitalisation). Meanwhile, the four directors share annual renumeration of £224,413 between them (average £56,103 each).

One of the directors, Nicholas Bingham, (appointed in 2002) was director of "Sony pictures home entertainment Ltd." from 1989 to 1997, and director of "Sony pictures television production UK Ltd." from 1996 to 2000, and director of "Sony digital radio europe Ltd." from 1994 to 2000.

A cynic might say Sony selected this inept copy protection technology because it was supplied by one of thier cronies. The reason this is a bad business practice can be seen by the software's many failings."

--
Take care,



Mark & Mary Ann Weiss



Hear my Kurzweil Creations at: »www.dv-clips.com/theater.htm


www.mwcomms.com/auctions.htm

www.mwcomms.com

www.adventuresinanimemusic.com


slimpickinz

join:2003-11-29
Conyers, GA

More Rhetoric From SONY

I said to them:
Your DRM installed unauthorized software on my machine with no method of removal. This is unnacceptable & I will no longer purchase SONY products.
Period!

They say in response:
Thank you for contacting Sony BMG Online.

Sony BMG and First 4 Internet have just released an update that will completely remove the rootkit based DRM content protection software and replace it with a non-rootkit DRM technology that is compatible with all current security protocols. To ensure the security of your system, please visit their software update website to obtain and install Service Pack 2 at:

»updates.xcp-aurora.com

If after this update, you still wish to uninstall our software, please visit the form below using the computer where the software is currently installed and you will be emailed an uninstall link within 1 business day (M-F).

»cp.sonybmg.com/xcp/english/form9.html

Your "Case ID" is: xxxxxxx.

TIP: Our uninstall request form will require a small ActiveX plug-in(from First 4 Internet). Be sure to also temporarily turn off any pop-up blocker software. Although a non-ActiveX process is in development, currently, our online process is the only option. Should you prefer to wait for the next uninstallation version, one is due to be released later this month at: »cp.sonybmg.com/xcp/english/updates.html

Thank you for the opportunity to be of assistance.

The Sony BMG Online Support Team
CC2X
John

treetop1000

join:2003-11-07
Lexington, KY

1 edit

The line in Vegas is.....


---- someone else said it more eloquently -----------

DataRiker
Premium
join:2002-05-19
Metairie, LA
clubs:

should be

this should be added to antivirus programs for removal, since thats really what it is.
BullroarerT

join:2003-10-08
Fountain Hills, AZ

any Sony Viao users out there

Anybody know if Sony incorporated this DRM software into their preconfigured Sony Viao machines?
TonyB9

join:2005-05-20
Novato, CA

No More Sony Products For My Family

Wow...what underhanded BS.

We were just about to purchase SONY's top-of-the-line HDTV and sound system.

But, after reading this thread, we'll NEVER buy ANYTHING made by SONY ever again!!!!

I'm also going to make sure ALL my relatives, friends and co-workers hear about this.

TransitMan
Premium,MVM
join:2000-09-05
Dayton, OH
clubs:
·RoadRunner Cable
·Time Warner VOIP
·Earthlink TrueVoice

Active X and Aurora

Click for full size
Aurora!
This will not touch my computer, pariod.
I will not allow anyone, especially a company known for spyware to invade my system via Active X.

Try again Sony/First 4 Internet/Aurora.

yukycg

@optonline.net

Re: Active X and Aurora

This is the worst move by a company trying to protect copyrighted material. I hope the new blueray disk/movie won't have to this kind of program in them or else I will definitely boycotting any sony product.

m312345

@pacbell.n

Re: Active X and Aurora

even *better* ... you need to connect to their server to play movies on blue ray dvd players AND they can disable your player REMOTELY if they think you're doing anything suspicious.

»www.cdfreaks.com/news/12349
lmolli666

join:2002-04-08
Troy, MI

Sony

I always give high regards to Sony products.

However, after reading about this DRM, NOT ANYMORE.

I will just keep listening to my old music. We did music better than any generation anyway.

I do think that the DRM they have is illegal.

This digital rights stuff has to get reformed.

I had Napster and I was listening to a few Ella Fitzgerald tunes. Then I found an album of hers I wanted to download and burn for my mother, for mothers day.

Yes, pay for the download. I ended up so angry because the album had no burn rights.

What????Then why let me listen to it. I couldn't find the album, cd that would arrive in time.

I resorted to winmx and ended up with an odd assortment, rather than that album.

I did discover other music on Napster that I liked and paid for, but that was the last straw.

Certainly, after reading about this Sony breakware indeed
that was it.

I don't think these people who promote this stuff, are for music or the artist but for their own pockets.

To me a true artist puts themselves in their work, money doesn't motivate an artist. I would think more musicians would be against all this riaa, drm, it turns people off.
Artists want to turn people on.

No more Sony products for me. I also think China or an entity there could produce and sell a cd cheaper, like they do with everything else. It is only a matter of time.

My only high regards is for this website.
I like being informed. I recommend it to a lot of people.
It is great!

asdjf

join:2005-01-01
·Cox HSI

this just in

Sony isn't the only one using these rootkits as drm either, as a recent article on Techdirt shows. Universal is also trying these tactics.
»www.techdirt.com/articles/200511···_F.shtml
"..showing that the company is also outfitting certain Universal Music Group CDs with their special brand of malware copy protection -- even highlighting in the announcement that it's the same as found on SonyBMG CDs."
--
144 145 145 172 040 156 165 164 163

BPLSUCKS

@204.38.x.x

Yea...

See...this is why I use older equipment that doesn't recognize the DRM. I use old SonicStage 2.x and I'm all good because that version doesn't support the new DRM's just the old OpenMG ones . I also use older limewire versions that don't even see the DRM's so I don't have to deal with it on there either.
zshuster

join:2005-01-31
San Jose, CA

Sony Sony Sony

not only should Sony be fined and all affected consumers receive significant compensation...but they and anyone else who puts DRM on consumer products should be required to clearly label all such encoded CDs/DVDs/media so we know not to buy them...it appears they would likely be more responsive to a significant drop in sales and revenues than an intelligent approach or dialogue...I personally like some Sony products, but this is corporate irresponsibility
Forums » Sony Backs Off Dastardly DRMpage: 1 · 2


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