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Sonic.Net Tops EFF Consumer Privacy Protection Rankings
Verizon, Comcast and AT&T -- Not so Much
by Karl Bode Monday 04-Jun-2012 tags: legal · telco · privacy · content · consumers · Comcast · AT&T · Verizon
The EFF has compiled a breakdown and ranking of how resilient companies are when the government comes snooping around for personal data. The rankings, the EFF says, explore the policies of 18 companies across digital industries, focusing on whether they "publicly commit to standing with users when the government seeks access to user data."

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Companies were ranked on whether they informed users about requests for their data, and whether they were transparent about government requests, fought for user privacy rights in courts, and fought for user privacy rights in Congress. California ISP Sonic.net received a gold star in all four measurements, while other ISPs like Comcast (one star) AT&T (one star) and Verizon (no stars) didn't fare particularly well.

In contrast with larger ISPs, Sonic has fought for consumer rights wherever possible. CEO Dane Jasper recently decried how ISPs are engaged in all manner of sleazy non-transparent user tracking, ranging from clickstream sales to new "man in the middle" search traffic manipulation. The company also recently opposed new data retention laws, noting that greater storage of user data means greater security and privacy risks. Last fall a report surfaced showing Sonic fought a secret court order to obtain data on Wikileaks supporter Jacob Appelbaum.

"While there remains room for improvement in areas such as the policies of location service providers, certain practices — like publishing law enforcement guidelines and regular transparency reports — are becoming standard industry practice," states the EFF. "The overall poor showing of AT&T, Verizon and Comcast, who provide Internet connectivity to so many people, is especially troubling," says the group.

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JigglyWiggly

join:2009-07-12
Pleasanton, CA

hghgh

: / i use spideroak
GraysonPeddi
Grayson Peddie

join:2010-06-28
Tallahassee, FL
Reviews:
·Fairpoint Commun..

1 edit

Sonic.net

I like Sonic.net with 20Mbps for $40/month, but it's only available in California, which is unfortunate since I like to move to Houston, TX. In Houston, I do not have that much of a choice but to either choose Comcast or AT&T. Good in Sonic.net for being upfront with customers.

I'd rather have ISPs be more upfront about the price of Internet service rather than showing me the introduction price, which I really don't like. However, just because I like Sonic.net does not mean I should move to California. As for Houston, my loved one lived there and it's been a long time since I have not been to Houston, as I live in Tallahassee. I was a child/early teenager when I went to Houston during Christmas times.

Update: My mom told me that my loved one is no longer in Houston, but oh well.
--
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Paxio
Premium
join:2011-02-23
Santa Clara, CA
kudos:1

Kudos to Dane Jasper and Sonic.Net!

Truly one of the "good guys" in our business!

-- Joe Barnhart

baineschile
2600 ways to live
Premium
join:2008-05-10
Sterling Heights, MI
Reviews:
·Comcast

I mean...

I am all for consumer privacy. But if someone is doing something illegal online (soliciting children, setting up murder plans, etc) and the goverment wants their information, I would want the companies to hand it over. I would be really angry if something happened to someone I love, because an ISP wouldnt work with law enforcement because of their consumer protection issues.

Music/Movie Piracy isnt as bad as anything in the physical realm mentioned above, but I still people that if we can catch a theif, we should.

People should know these days that everything can be tracked.

mackey

join:2007-08-20
kudos:3

Re: I mean...

said by baineschile:

I am all for consumer privacy. But if someone is doing something illegal online (soliciting children, setting up murder plans, etc) and the goverment wants their information, I would want the companies to hand it over. I would be really angry if something happened to someone I love, because an ISP wouldnt work with law enforcement because of their consumer protection issues.

So you're saying it's ok if law enforcement goes on fishing expeditions and request information on random people without valid court orders hoping they'll get a bite?

The rankings in the article are NOT "which companies do not comply with valid court orders" but rather which companies challenge illegal or over-broad court orders and which ones then inform the targeted user (unless the order prohibits doing so).

You can keep your temporary illusions of safety/security. I'll keep my liberty thank you very much.

/M

ArrayList
Premium
join:2005-03-19
Evanston, IL
Reviews:
·Comcast
·T-Mobile US
Internet Service Providers are not there to enforce the law. They are in business to provide internet service. That is the scope of their function. What you want is law enforcement to do their job. There is a serious problem when you think it is okay to have your communications listened in on in the United States. Privacy is a right. There needs to be a warrant to monitor your internet usage.

baineschile
2600 ways to live
Premium
join:2008-05-10
Sterling Heights, MI
Reviews:
·Comcast

Re: I mean...

so if you get robbed at a gas station, and the gas station had a camera during the crime; the police cant use it?

no, its not he ISPs main job to enforce laws; but if they can get vital information to help law enforement, I am all for that.

as long as its court ordered...

ArrayList
Premium
join:2005-03-19
Evanston, IL

Re: I mean...

You want your ISP to monitor you. No oversight, no control. I couldn't do business with a company that monitors everything I do. Unless I already had a means of keeping them from knowing everything that I'm doing.

dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ
kudos:4

Ahhhhhh!

So sonic.net is the only remaining US ISP not doing dns redirection.

Cabal
Premium
join:2007-01-21
Austin, TX
Reviews:
·Suddenlink

Re: Ahhhhhh!

said by dvd536:

So sonic.net is the only remaining US ISP not doing dns redirection.

Comcast stopped doing redirecting with their implementation of DNSSEC:

»www.dnssec.comcast.net/faq.htm#faq7
--
If you can't open it, you don't own it.

flanigan

@comcast.net

Spideroak

If Spideroak prides itself on its zero-knowledge privacy and claims that your data is readable to you alone, then how can they comply with such information requests from law enforcement?
buzz_4_20

join:2003-09-20
Presque Isle, ME

Let me know when they expand to the East Coast

Really...

So the best ISP in regards to privacy protection is only 3 time zones over... Hooray.
OttoPylot

join:2000-11-21
San Jose, CA

Re: Let me know when they expand to the East Coast

They're too busy expanding fiber here to move East. Sorry

veloslave
Geek For God
Premium
join:2003-07-11
Pleasant Hill, CA

The geeks ISP

Dane and crew have been running the best ISP in the business for a long time... and NOT just because of privacy.

Excellent product backed up by the best service anywhere.

If you can get it... do it
--
Mom was right.... I NEED fiber!

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