Skype has faced a series of complaints from users over the past year and predictions for its future have been glum. The situation has only gotten worse as Skype spam has been on the rise. Suggestions last year that Skype form a ‘Do Not Spam’ list went ignored; in fact, the site’s user database is a source for people looking for lists of folks to spam. Skype calls from Russian sex sites and Chinese marketing teams have been flooding the system. Skype's customer service is notoriously lacking so there’s little that an individual can do about the problem besides block one user at a time as the calls come in. As other VoIP systems become more prevalent, a shift away from Skype seems likely.