 IanR
join:2001-03-22
Madison, NJ | "Occasionally dumb decisions" Every major decision and comment by their CEO was dumb. Why is he still around? | |
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 |  BF69Premium
join:2004-07-28
Camden, TN | Re: "Occasionally dumb decisions" Yes because letting customers to continue to rent 7 DVDs a month for $2 is financially smart. Please enver run a business. | |
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| |  morboComplete Your Transaction
join:2002-01-22
00000 | Re: "Occasionally dumb decisions" You are both right. Netflix has to raise rates. Their model and pricing plans were unsustainable, but how they went about it was incredibly stupid. The CEO and current leadership are clearly out of their depth. | |
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| | IanR
join:2001-03-22
Madison, NJ | The key to running any business is to value your customer base and never let then think they are being taken for granted. You can always raise prices, as needed, but there are respectful ways to do so and advising current customers. Adding disrespectful and dumb comments to the media afterwards making clear one thinks customers are easilly replaceable is a sure recipe for corporate disaster. | |
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| |  spewakR.I.P DadkinsPremium
join:2001-08-07
Elk Grove, CA
kudos:1
 ·Clear Wireless
| said by BF69: Please enver run a business.
I promise to enver, enver run a business! 
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The weekend is here, grab a can of beer!
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| |  KrKHeavy Artillery For The Little GuyPremium
join:2000-01-17
Tulsa, OK
 ·AT&T DSL Service
| Again and again you repeat this, and overlook the reason. It wasn't to allow customers to get dvd's for $2 more. It was so the people with DVD plans would start trying the streaming.
There isn't and never was a plan where you could get $2 dvd's standalone per month. It was clearly a bundling marketing deal... and it worked.
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"Fascism should more properly be called corporatism because it is the merger of state and corporate power." -- Benito Mussolini
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|  VanPremium
join:2009-07-08
New Orleans, LA | Re: "Occasionally dumb decisions" No clue but I cancelled Netflix as did apparently many others and am quite glad.
Don't miss them one bit and got quite tired of their online selection. | |
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 NPGMBR
join:2001-03-28
Arlington, VA | Netflix Still A Gold Standard in My Book... I had Netlifx's two out plus streaming and contine with that service when all hell broke loose about the price hike. Personally, my subscription would have gone up a whopping four bucks. Wow, what a freakin disaster....Not!
The Media and bloggers in partucular really beat Netflix up about the price hike but I personally think it was way overblown. As far as im concerned, there is not much out there that competes as well when it comes to convenience and value as my subscriptions to Netflix and Zune Pass. | |
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| | | Re: Netflix Still A Gold Standard in My Book... Netflix did make a lot of mistakes in 2011, but they are still growing and beating Hulu's brains in despite the mistakes:
»techcrunch.com/2011/12/26/people···ix-hulu/
Netflix trounces Hulu by two to one. U.S. visitors spent 1 billion minutes on Netflix.com in November, 2011, versus 480 million minutes on Hulu, according to comScore.
Netflix has an edge over Hulu in that it streams more movies than TV shows, and those tend to be longer. But if that was the only factor, you’d expect to see the same ratio over time. Yet back in November, 2010, the two services were almost neck-and-neck in time spent, with Netflix users logging 750 million total minutes versus Hulu users logging 690 million.
The biggest jump in time spent on Netflix, however, occurred in September, 2011, when it rose by 26 percent in a single month (from 820 million minutes to 1.03 billion). September was the month when Netflix’s price hikes went into effect for subscribers who chose to keep both streaming and DVD rentals. For all the subsequent damage to Netflix’s brand and stock, the move did seemingly have the desired effect of boosting viewership of the streaming service.
The nine most terrifying words in the English language are, I'm from the government and I'm here to help.
»www.politico.com/2012-election/
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| | |  Doctor OldsI Need A Remedy For What's Ailing Me.Premium,VIP
join:2001-04-19
1970 442 W30
kudos:18
1 edit | Re: Netflix Still A Gold Standard in My Book... said by pandora: we have used Hulu more than Netflix. Hulu allows an entire season to be streamed, Netflix doesn't. The commercials on Hulu are annoying,
You pay for premium content and they hit you with commercials? Really? I have just joined Netflix and see no commercials and I was thinking of adding Hulu, but paying a premium for it and still getting commercials makes me think that Hulu can eat sour lemons.... Plus what's up with their lame 10 day free trial? Netflix gives you 30 days in their free trial.
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What’s the point of owning a supercar if you can’t scare yourself stupid from time to time? | |
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| | | | So much for all the trash talking big mouths who were all ditching Netflix streaming for Hulu plus. The same people that bitch about getting screwed by [insert cell carrier here] but don't have the stones to do something about it, like leave. | |
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| | | The only thing that's just eating me up about the whole thing, is the update to the 360s. We have 3 Xbox s in our house that we use for all media. The newest update for the Netflix APP is just horrible! It's so laggy and convoluted it's not even funny! I almost wonder if they even QAd this update before they pushed it out. My fie and the kids barely even watch it now it's so frustrating! | |
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| | BF69Premium
join:2004-07-28
Camden, TN | Re: Netflix Still A Gold Standard in My Book... said by abadaba:The only thing that's just eating me up about the whole thing, is the update to the 360s. We have 3 Xbox s in our house that we use for all media. The newest update for the Netflix APP is just horrible! It's so laggy and convoluted it's not even funny! I almost wonder if they even QAd this update before they pushed it out. My fie and the kids barely even watch it now it's so frustrating!
I agree the new 360 interface is stupid and agrivating. Also I hate the fact that you still can't search by genre or actor like you can when you go to the website. How hard would it be to add that? | |
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| |  aaronwtPremium
join:2004-11-07
Woodbridge, VA
 ·Verizon FiOS
| Re: Netflix Still A Gold Standard in My Book... said by ArizonaSteve:Netflix has really sucked since Christmas and does nothing but stop to buffer all the time then switch down to a low res mode when I try to watch a movie in the evening. Since there is nothing but repeats on all the TV channels and no new programs to watch anywhere everyone must be trying to use Netflix and overloading their servers. It's not even worth $8/mo anymore if it won't work!
Netflix has been working great on my 360's since the Dashboard update. I've had no buffering issues and been consistently at the higher quality. | |
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| | NPGMBR
join:2001-03-28
Arlington, VA | I'd think that the buffering issue you are having has more to do with your ISP than Netflix. | |
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|  MaxoYour tax dollars at work.Premium,VIP
join:2002-11-04
Tallahassee, FL | said by NPGMBR:I had Netlifx's two out plus streaming and contine with that service when all hell broke loose about the price hike. Personally, my subscription would have gone up a whopping four bucks. Wow, what a freakin disaster....Not!
The Media and bloggers in partucular really beat Netflix up about the price hike but I personally think it was way overblown. As far as im concerned, there is not much out there that competes as well when it comes to convenience and value as my subscriptions to Netflix and Zune Pass.
I agree. The price went from "am I really getting all this for that cheap?", to "oh, this is a little bit less ridiculously cheap." Not a big deal in my book.
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"Padre, nobody said war was fun now bowl!" - Sherman T Potter
»maxolasersquad.com/
»maxolasersquad.blogspot.com
»www.facebook.com/maxolasersquad | |
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| NPGMBR
join:2001-03-28
Arlington, VA | Oh, I wonder how many people got the free Chrismas DVD. I got it, did anyone else? | |
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| | MaxoYour tax dollars at work.Premium,VIP
join:2002-11-04
Tallahassee, FL | Re: Netflix Still A Gold Standard in My Book... said by NPGMBR:Oh, I wonder how many people got the free Chrismas DVD. I got it, did anyone else?
If your referring to having two DVDs out, then I signed up as well. | |
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aaronwtPremium
join:2004-11-07
Woodbridge, VA Reviews:
·Verizon FiOS
| My satisfaction went up.. When the price changes went into effect, my BD and streaming plan went down 6.5%. So when my price goes down, I'm very happy. Plus Netflix continues to get new releases in my Mailbox on Tuesday, 90% to 95% of the time. Unlike Blockbuster who can't even do that 5% of the time. | |
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| BF69Premium
join:2004-07-28
Camden, TN | Re: My satisfaction went up.. said by aaronwt:When the price changes went into effect, my BD and streaming plan went down 6.5%. That's why i sate that the "60%" price hike was a myth. A SMALL % of those customers got a 60% price hike. Many got no price increase and some even got a price reduction. | |
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| | Reviews:
·AT&T Southeast
| Re: My satisfaction went up.. I got a massive increase in my bill. That drove our decision to drop the service. When you double my cost without giving me any increase in service.... pass. That and the streaming, which we used the most, has garbage on it. 99.9% of the movies out there are crap and its only going to get worse now that the movie houses are killing their contracts with Netflix. I loved Netflix at first but the price increase was enough to drive me away.
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Does Microsoft mean small and squishy? | |
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| | |  EricthornIt only hurts when I laughPremium
join:2001-08-10
Paragould, AR
 ·Paragould.net
| Re: My satisfaction went up.. said by ender7074:When you double my cost without giving me any increase in service.... pass.
Exactly! Had it been a small/incremental increase to my existing plan, I'd have stayed on. We've dropped to streaming only, and we use that so rarely we're considering dropping that also. The selection for streaming is not improving. Between ESPN/Sports, cooking shows (Travel Channel and Food Network), Comedy Central, History Channel, Discovery, and my wife watching the damn Kardashians and HGTV, and 2 kids watching Spongebob or Phineas, we really don't need another outlet. If we really want to see a movie we can go get one for a 1$ at RedBox.
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Ever try stuffing a melted marshmallow up a wildcat's ass? It can be done, but you have to like your job. - This Is The Way The World Ends by James Morrow - Join a DC club, it can't hurt you! | |
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| | | BF69Premium
join:2004-07-28
Camden, TN | said by ender7074:I got a massive increase in my bill. That drove our decision to drop the service. When you double my cost without giving me any increase in service.... pass. That and the streaming, which we used the most, has garbage on it. 99.9% of the movies out there are crap and its only going to get worse now that the movie houses are killing their contracts with Netflix. I loved Netflix at first but the price increase was enough to drive me away.
Sorry you couldn't get something for nothing. Sorry businesses aren't run to be charities. Exactly whom did you switch too? | |
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| | | | Reviews:
·AT&T Southeast
| Re: My satisfaction went up.. You obviously didn't understand what I wrote. I'll use smaller words. Price doubled. Service stayed the same. Not worth it. There, that should be pretty simple. If you want to keep the service, more power to you. Its not something for nothing. Its double the cost for the same thing. Do I need to explain more or is that sinking in?
And as with any business, if you dont like/agree with the pricing, you can vote with your wallet which is what I did as well as thousands of others.
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Does Microsoft mean small and squishy? | |
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| | | | said by BF69:said by aaronwt:When the price changes went into effect, my BD and streaming plan went down 6.5%. That's why i sate that the "60%" price hike was a myth. A SMALL % of those customers got a 60% price hike. Many got no price increase and some even got a price reduction. Since you don't believe that the price hike was a big deal, what explanation do you have for the evaporation of $13 Billion dollars of shareholder value? | |
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| | | BF69Premium
join:2004-07-28
Camden, TN | Re: My satisfaction went up.. said by dr_jack:said by BF69:said by aaronwt:When the price changes went into effect, my BD and streaming plan went down 6.5%. That's why i sate that the "60%" price hike was a myth. A SMALL % of those customers got a 60% price hike. Many got no price increase and some even got a price reduction. Since you don't believe that the price hike was a big deal, what explanation do you have for the evaporation of $13 Billion dollars of shareholder value? idiots getting their panties in a wad over nothing. Just because someone is an investor doesn't mean they have any brains. If you honestly think that renting 7 DVDs a month for $2 is a sustainable business model I have some gold mines in Florida I would like to sell you. | |
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| | | | | | Re: My satisfaction went up.. Netflix has never offered a plan that allowed for 7 DVDs per month for $2. I understand that you are trying to view the difference between the streaming only and the one DVD plan plus streaming as a "$2" plan. Since the DVD plans came first, it is more accurate to view the streaming as a $2 add on to the DVD plans.
Further, the number of customers who were getting as many as 7 DVDs per month under the one DVD at a time plan is undoubtedly FAR smaller than the number of customers that got the 60% price increase. Since you categorize that number as SMALL, then the number of customers getting 7 DVDs a month would be TINY.
I suspect that Reed Hastings wishes he had paid more attention to the "idiots getting their panties in a wad". Netflix has done serious damage to their brand, and their brand is all they have as they move into streaming. While the DVD business had formidable barriers to competitors, there is nothing stopping deep pocket competitors from entering the streaming business.
I would never do business with someone who presents their facts in such a disingenuous manner, so you will have to hang on to your gold mines. | |
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| | | | | BF69Premium
join:2004-07-28
Camden, TN | Re: My satisfaction went up.. said by dr_jack:Netflix has never offered a plan that allowed for 7 DVDs per month for $2. I understand that you are trying to view the difference between the streaming only and the one DVD plan plus streaming as a "$2" plan. Since the DVD plans came first, it is more accurate to view the streaming as a $2 add on to the DVD plans. Actually I only ever has streaming form Netflix. I paid $8 a month for it. And before the price increase under MY ACCOUNT it said I could add 1 DVD at a time for $2 more per month. With 1 DVD at a time I could rent up to 7 DVDs a month. So yes Netflix would be renting me 7 DVDS a month for $2 and that wouldn't even pay for the postage. | |
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| | | | | | | | Re: My satisfaction went up.. said by BF69:said by dr_jack:Netflix has never offered a plan that allowed for 7 DVDs per month for $2. I understand that you are trying to view the difference between the streaming only and the one DVD plan plus streaming as a "$2" plan. Since the DVD plans came first, it is more accurate to view the streaming as a $2 add on to the DVD plans. Actually I only ever has streaming form Netflix. I paid $8 a month for it. And before the price increase under MY ACCOUNT it said I could add 1 DVD at a time for $2 more per month. With 1 DVD at a time I could rent up to 7 DVDs a month. So yes Netflix would be renting me 7 DVDS a month for $2 and that wouldn't even pay for the postage. Ok, so you are a newbie to Netflix. Some of us have been with NFLX for many years. But the streaming only plan just came out in the past year.
Even so, all you are alluding to is an add on option to an existing plan. There has NEVER been a plan to rent 7 DVDs a month for $2. You can keep repeating it, but it remains false. | |
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| | | | At the time of the price hike, the one dvd at a time plus streaming plan was the most popular plan for Netflix customers. So the 60% price hike applied to the plan that affected more customers than any other plan. It is misleading to say this was a SMALL percentage of customers. | |
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| | | BF69Premium
join:2004-07-28
Camden, TN | Re: My satisfaction went up.. said by dr_jack:At the time of the price hike, the one dvd at a time plus streaming plan was the most popular plan for Netflix customers. So the 60% price hike applied to the plan that affected more customers than any other plan. It is misleading to say this was a SMALL percentage of customers.
20%-25% at most
It's a FACT that at the time of the increase 40% of Netflix's customers were STREAMING ONLY. They saw no price increase. 10% had 1 DVD at a time but never used the streaming, but they were forced to pay for it. Those people cost a price REDUCTION. No one brings that up. 2 DVDs at a time and higher got price increases but not 60%.
Before the price increase even happened 75% of all new Netflix customers were streaming only. You think Netflix cares about the group of people that is costing them the most money which is the 1 DVD people?
If things are so bad is is Netflix making MORE revenue than ever? | |
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| | | | | | Re: My satisfaction went up.. said by BF69:said by dr_jack:At the time of the price hike, the one dvd at a time plus streaming plan was the most popular plan for Netflix customers. So the 60% price hike applied to the plan that affected more customers than any other plan. It is misleading to say this was a SMALL percentage of customers.
20%-25% at most It's a FACT that at the time of the increase 40% of Netflix's customers were STREAMING ONLY. They saw no price increase. 10% had 1 DVD at a time but never used the streaming, but they were forced to pay for it. Those people cost a price REDUCTION. No one brings that up. 2 DVDs at a time and higher got price increases but not 60%. Before the price increase even happened 75% of all new Netflix customers were streaming only. You think Netflix cares about the group of people that is costing them the most money which is the 1 DVD people? If things are so bad is is Netflix making MORE revenue than ever? You might want to take a look at the 10K filings. The streaming license fees are killing NFLX. Revenue is not what matters, profit is what matters. NFLX is not gonna be profitable again for a long time, if ever. | |
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| | Changing the service and price did hurt them. Before the service was 8.99 for 1 movie out at a time and unlimited streaming. Now for 7.99 I only get 1 movie out at a time and no streaming. Or unlimited streaming and no movies mailed to me.
I have always had movies sent to me and only did a little bit of the streaming. When they decided to charge 15.98 for me to keep streaming and mailed disc I dropped Streaming. Now they get less money from me.
They do not give any kind of price break if you keep mailed disc and streaming. If they made it 11.99 I might take both streaming and mailed disc, maybe even 12.99. But at the current price for both I won't do it and a lot of other people won't either.
This is where they took a hit in customers and revenue. I would email Netflix and tell them why I dropped streaming but their contact us doesn't let you do that. | |
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| | | Re: Changing the service and price did hurt them. said by XknightHawkX: I would email Netflix and tell them why I dropped streaming but their contact us doesn't let you do that.
publicrelations@netflix.com
I verified the above email address exists using this tool:
»tools.email-checker.com/
Or use Facebook if you are a member and post to their Wall:
»www.facebook.com/netflix?sk=wall&filter=12
Or Call their 800# to complain:
Phone: 888-638-3549
How to reach a live person:
Just press 0 when recording begins if a live person doesn't pick up immediately
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The nine most terrifying words in the English language are, I'm from the government and I'm here to help.
»www.politico.com/2012-election/
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| BF69Premium
join:2004-07-28
Camden, TN | said by XknightHawkX:Before the service was 8.99 for 1 movie out at a time and unlimited streaming. Now for 7.99 I only get 1 movie out at a time and no streaming. Or unlimited streaming and no movies mailed to me. Actually it was $9.99 not $8.99. As I said you should get 7 DVDs month for $2? Ok go to redbox and do that. | |
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| | | | Re: Changing the service and price did hurt them. Less than a year ago it was still $8.99. I guess you had some way to get a $6.99/month discount so that the plan was $2 just for DVDs? I never saw a plan that gave you 7 DVDs a month for $2. | |
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| | crk2h
join:2003-03-19
Murfreesboro, TN | Ok no problem that can easily be done with coupon codes from rebox and blockbuster kiosks combined. How many times you plan on saying "7 dvds for $2 a month?" | |
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| | | BF69Premium
join:2004-07-28
Camden, TN | Re: Changing the service and price did hurt them. said by crk2h:Ok no problem that can easily be done with coupon codes from rebox and blockbuster kiosks combined. How many times you plan on saying "7 dvds for $2 a month?"
because it's true
If I was on a streaming plan and it cost me $8 and then I added 1 DVD at a time and that's cost me an extra $2. And in a month I could rent 7 DVDs then how is that not 7 DVDs for $2? | |
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decifal
join:2007-03-10
Bon Aqua, TN
kudos:1 Reviews:
·Verizon Broadban..
| yea Ya know, if they would let you buffer more than 3 minutes at a time in video i'd probably sign up for their basic video plan for my little girls so they can watch educational videos on demand (ones that are available at least).. But my download speed varies HEAVILY and stream lining 3 minutes at a time just isn't gonna happen.. Let me buffer for a while and play it and we got ourselves a deal! | |
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Reviews:
·TekSavvy DSL
| Good deal at twice the price as I see it Yes it WAS a bad year for them and YES maybe they DO need new upper management.
But I am paying 8 bucks a month for just the streaming and I consider that a good deal. Because the now dead Blockbuster actually thought renting to me a disc was ok at 6+ dollars for just one film.
Lets see one film, 6 bucks, vs damn near anything I can think of right now, for 8 bucks all month long.
I think society is either brain dead, inherently cheap, maybe both, likely with a side order of spoiled.
I have confirmed via looking through my stash here, that Netflix doesn't have everything under the sun available. So what, they have more than I have in my stash to pick from, and a lot of my stash isn't really all that interesting to me most days anyway.
I like that I can use Netflix on all my devices and I like that I can access it anytime I can connect to the internet. Been able to take my laptop to a friends and watch 'whatever' with him as a result. No more 'what are we going to watch?' and being limited to what we can rent if not already owned.
I can hope that Netflix learns from 2011 and stops doing it of course.
I mean, they sure pulled a few boners this year. Means they might have lost a few bucks that they never needed to lose.
But considering I have replaced Cogeco's 65 dollar monthly bill with Netflix's 8 dollar monthly bill, I think they will need to do a LOT worse to get me to leave.
Any of you wishing to leave, just do it and go eh. | |
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 pnh102Reptiles Are Cuddly And PrettyPremium
join:2002-05-02
Mount Airy, MD |  Stupid
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"Net Neutrality" zealots - the people you can thank for your capped Internet service. | |
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See 7 replies to this post |
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Reviews:
·CenturyLink
·Verizon Wireless..
·Mediacom
| I love Netflix, BUT... ...I think their days are numbered. The content providers are raising prices astronomically now. Netflix can't continue writing BILLION dollar checks while offering service at $7.99 all-you-can-eat. It just isn't sustainable. In addition, the growing number of providers who are implementing bandwidth restraints and usage caps will be a big issue. It's becoming very prevalent now.
In the end we'll all be back to paying the cable or satellite folks $100+ a month for "TV" just as they intend. I pray I'm just being cynical but I'm getting a bad feeling. | |
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| BF69Premium
join:2004-07-28
Camden, TN | Re: I love Netflix, BUT... said by pabster:...I think their days are numbered. The content providers are raising prices astronomically now. Netflix can't continue writing BILLION dollar checks while offering service at $7.99 all-you-can-eat. It just isn't sustainable. There are those that WOULD pay more if we knew there would be more and newer content.
Actually content providers are just now starting to realize they can make extra income off streaming. They don't want Netflix dead. I they do they are stupid. Amazon is an up and comer. Perhaps even Apple will eventually offer a streaming service. The last thing the content providers want is ONE company controlling everything. They want competition. You don't have competition by killing off Netflix. | |
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| | GRAY HAIR well looks like reed hastings has more gray hair since the stocks dropped | |
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 ArkhmAsylmEvrythng I need isn't really what I want
join:2006-02-22
Saint Paul, MN
·Comcast
| Netflix - Nahhh I cancelled my account years ago because I was tired of seeing the ubiquitous pop-under ads trying to sell their service almost everywhere on the 'net.
Nevermind that they are probably from a 2nd or 3rd-hand advertiser, I responded by closing my wallet & I let them know why.
Look at 'em now...
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*Tap, Tap, Tap* Is this thing on? | |
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| | I had to finally remove myself from email list. I quit back in September and was going to start it again when all the new shows went to reruns.I didn't opt out from emails because I wouldn't mind news or them to shoot me a deal on maybe another trial or b1 g1 month or something.
Instead they pissed me off by sending me an email every 4 days saying COME BACK TO NETFLIX FOR ONLY 7.99. It was the same damn email almost ever 4 days. I would probably be a member for a month right now until new stuff came back on but they pissed me off by spamming me with the same crappy offer over and over. | |
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| | It didn't affect Canada We still pay 8 dollars and many pay a 50 or 80 dollar monthly overuse fee to Rogers or Bell plus HST and GST. Netflix can be very expensive with very little selection for netflix Canada. | |
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Re: Netflix Still A Gold Standard in My Book...
