 | | Wow Wow, talk about a company that can't make up it's mind. | |
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 | | | Re: Wow no more like listening to it's customers. Something rarely seen today. | |
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| | openbox9Premium
join:2004-01-26
japan
kudos:2 | Re: Wow A mass exodus of customers tends to help drive management's decisions occasionally  | |
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| | | | | Re: Wow I still have streaming but just dumped the disc rental to try Blockbuster given that BB is same price for discs you get games as well as in store exchanges. Will give it a shot.
Am thinking of dumping streaming too as they are not adding much content lately. I go for the obscure/foreign/indie stuff mostly not tied to major studios and even that has come to a significant halt lately. Not interested in TV shows, which seems to be their direction. Very close to dumping NF altogether. | |
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| | | | "...its mind" and "...its customers" Remember, "it's" means only "it is."
Sorry, a small peeve of mine. | |
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| | |  joetaxpayerI'M Here Till Thursday
join:2001-09-07
Sudbury, MA
 ·Comcast
| Re: Wow said by Papageno:"...its mind" and "...its customers" Remember, "it's" means only "it is."
Sorry, a small peeve of mine.
My iPad spell check corrects to " it's " so every time I mean " its " I have to undo or deny the correction. | |
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| | | | | | Re: Wow My iPod Touch does that too. It's (or is it its? hehe) annoying. | |
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| | | | | | That would typically mean the spell checker only has the one suggested in its dictionary. If that's the case, then just add the other one, too. After that it shouldn't suggest anything if either is typed in and leave the grammar up to you.
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"Sorry for not responding to your post, but either I haven't seen it yet, or what you said was so devoid of substance that I found it utterly uninteresting." | |
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| | bobny1
join:2004-09-10
Bronx, NY |  No, it means they are petrified but the huge drop in stock prices and rising competition from stronger contenders like Amazon. It is a back off or die kind of move. | |
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| | | | Two posts misusing it's for its. I think American English is never going back to fixing this. | |
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| | | | | Re: Wow No if it had spell check I would have caught it, I usually use proper english , but Im just to lazy to spell check posts to be honest 
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"It's always funny until someone gets hurt......and then it's absolutely friggin' hysterical!" | |
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| | | | Reviews:
 ·Virgin Mobile Br..
| Re: Wow Problem with that is, a spell-check doesn't catch it, because it's not smart enough to figure out the meaning from context. "It's" is a perfectly legitimate spelling if what you mean is "it is." I'm afraid that until we have spell-checkers that can parse English grammar, we're going to keep seeing this one. | |
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| | | | | | said by BosstonesOwn:No if it had spell check I would have caught it, I usually use proper english , but Im just to lazy to spell check posts to be honest
Clearly ...though, at least, you didn't say "would of".
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"Sorry for not responding to your post, but either I haven't seen it yet, or what you said was so devoid of substance that I found it utterly uninteresting." | |
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| | | | said by BosstonesOwn:no more like listening to it's customers. Something rarely seen today.
Common sense (as well as advanced market research) that a customer having to keep track of two sites was not a good experience. While they wound up in the right place, they have been TERRIBLE about predicting what people want.
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People who don't get good service on average tell 10 others while people who do get good service on average tell 1. | |
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|  MIAByePremium
join:2001-10-28
united state | I'm glad they changed their minds. I was more angry about the split than the price increase. | |
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| |  KrisnatharokCaveat EmptorPremium
join:2009-02-11
Earth Orbit
kudos:7 | Re: Wow said by compuguybna:EXACTLY . . . talking about a wishy-washy company . . . GEES.
said by flycuban:Wow, talk about a company that can't make up it's mind.
Isn't this a damned if you do/damned if you don't scenario? You should at least credit them for realizing what a bad decision it was and not making it.
Wishy-washy is what describes a politician who doesn't have the honor/conviction/integrity to stick to a belief in the face of polls, but it is poorly applied to a company out to make a profit.
You may as well accuse of them of trying to make money.
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If we lose this freedom of ours, history will record with the greatest astonishment, those who had the most to lose, did the least to prevent its happening. | |
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 LinklistPremium
join:2002-03-03
Longport, NJ
kudos:5 |  Too late - damage is done
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»www.rickperry.org/ | |
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|  JeffreyConnoisseur of leisurely thingsPremium
join:2002-12-24
Long Island
kudos:3
 ·Verizon FiOS
 ·Vonage
1 edit | Re: Too late - damage is done said by Linklist: I won't be surprised if Hastings is soon replaced as CEO.
I'm beginning to think he's an idiot. This is not how a successful CEO of a company operates. As an investor (I'm not) I'd be worried that management hasn't a clue as to how to run the company properly from any perspective. As a customer (I am), I'm still pissed at the price changes (I went to streaming only), but now I'm more concerned about the lack of proper leadership and direction.
--
He used to say that soul shine, is better than sunshine, better than moonshine, damn sure better than rain.
Debunking the 2012 hysteria. | Always looking for a new job | Will work for coffee or beer. | |
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 GCoop
join:2004-12-08
Charlottesville, VA | Waffles anyone? A clear direction with buyers remorse........ Shareholders CAN NOT be happy with this latest folly. I know I wouldn't be if I still had any shares. | |
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| patcat88
join:2002-04-05
Jamaica, NY
kudos:1 | Re: Waffles anyone? No, sounds like a New Coke marketing plan. | |
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|  BF69Premium
join:2004-07-28
Camden, TN | They only have to waffle because customers are stupid idiots. "whah whah I can't get my 8 DVDs a month for $2 so I'm leaving. "Whah whah 2 passwords and 2 sites so I'm using Blockbuster.com for DVDs which will still require 2 paswords and 2 sites. I'm a total moron customers. Why can't I get everything for free? derp!" | |
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| | | | Re: Waffles anyone? Ok, lets split all your monthly bills into 2 for no apparent reason, and raise them all by 60%. That seems fair, right? | |
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| | | | Here's where you are wrong, their customers have been pretty loyal. Personally I have been a member since 2003 and have never had an issue with them until recently. Their content has started to stagnate and they are being goofy with the changes. They need to leave things alone, they had a good thing going, you cannot raise prices by double and expect people not to be pissed and leave.
If they were smart at all they would have raised it by a small amount, waited and then did it again, all at once was BS. | |
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 JohnInSJPremium
join:2003-09-22
San Jose, CA | In other news... HP to buy Netflix... then kill it.
Might as well go for the cluster fudge trifecta.
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My place : »www.schettino.us | |
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|  spewakR.I.P DadkinsPremium
join:2001-08-07
Elk Grove, CA
kudos:1 | Re: In other news... Speaking as one who purchased a Touchpad, I almost spit out my coffee after reading your post. Too funny!
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The weekend is here, grab a can of beer!
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|  N3OGHYo Soy Col. "Bat" GuanoPremium
join:2003-11-11
Philly burbs
kudos:1 | They've indeed made a Charles Frank of this whole situation, and managed to piss everyone off. The customers, the shareholders, everybody.
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Petty people are disproportionally corrupted by petty power | |
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| | step in right direction but..... OK but they still have another problem. In February they are loosing Starz as they could not agree on a price. That represents a lot of content that will be difficult to replace. They need to address this issue. | |
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|  SLDPremium
join:2002-04-17
San Francisco, CA | Re: step in right direction but..... Starz is just an outlet to buy the content at a cheaper price. They just signed a deal with SKG. | |
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| | | | Re: step in right direction but..... Right. Starz had the rights in their studio contracts that included streaming. Starz chose to sub those rights out to Netflix back when the studios weren't threatened by Netflix.
You can bet as Starz renew their contracts with the studios that there will be much tighter controls on who Starz can sub to and what kind of terms they will need to impose. | |
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|  aaronwtPremium
join:2004-11-07
Woodbridge, VA
·Verizon FiOS
| said by norbert26:OK but they still have another problem. In February they are loosing Starz as they could not agree on a price. That represents a lot of content that will be difficult to replace. They need to address this issue.
This is the worst content they have. The quality is terrible from most of the Starz content.. Plus it is only watched by 8% or less of their subscribers according to Netflix. I am glad it will be gone. | |
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tpkatl
join:2009-11-16
Dacula, GA | This isn't going to raise confidence in management Although this is clearly the correct decision, it isn't going to magically save Netflix from its inevitable demise.
They lost millions of paying customers with the price increase - those guys are gone. They lost a bunch more with this Qwikster debacle. Remaining customers are going to wonder - is Qwikster going to come back next year under another name?
The real issue is for stockholders and investments. This clusterf**k shows that management is completely clueless - about pricing, marketing, customer wants and needs, and probably other stuff as well. So if I were an investor, I would *not* be tingling with confidence that Hastings and his boys have a clue about what to do.
Bankrupt in 24 months. You heard it here, first. | |
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 BHNtechXpertBHN StaffPremium,VIP
join:2006-02-16
Saint Petersburg, FL
kudos:82 | Focus groups anyone? There is this amazing concept called a focus group....essentially a business 101 concept that apparently Netflix management failed to grasp while in school. Add this waffle with that lousy karo syrup apology letter I received and this pretty much confirms I made the right decision to dump Netflix. | |
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| | | Re: Focus groups anyone? So your decision to dump Netflix was based on their current management and decision missteps?
Interesting.... | |
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| |  MajestikWorld TravelerPremium
join:2001-05-11
Tulsa, OK | Re: Focus groups anyone? said by Network Guy:So your decision to dump Netflix was based on their current management and decision missteps?
Interesting....
For me it was a stop loss at $279 which sold all of my shares. Bought more shares of AMZN in July.
I have always streamed movies and some tv shows anyway so I wasn't affected.
I enjoy Netflix.
On the the 3rd season of Voyager atm.
Netflix is part of my $15/mo a la carte program.
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The adventure continues...Sanctuary.... | |
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| | BHNtechXpertBHN StaffPremium,VIP
join:2006-02-16
Saint Petersburg, FL
kudos:82 | said by Network Guy:So your decision to dump Netflix was based on their current management and decision missteps?
Interesting....
Um no I said add it to....not because of. My intiial basis for cancelling the service all revolved around the price increase. The above only confirms I made the right decision. Management missteps don't normally come in groups and when they do it's time to seriously look at the bigger picture. The bigger picture right now isn't looking too peachy for Netflix if this is an indicator of the future.
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~All truth goes through three phases. First, it is ridiculed. Second, it is violently opposed. Third, it is accepted as self-evident. - Einstein~
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| | I canceled Fool me once, shame on you. Fool me twice, shame on me. | |
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| | | Re: I canceled Cable/satellite/telco will be happy to have you back. Fool you thrice, no shame?! | |
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| | | | Re: I canceled I very happily gave my business back to cable too. Only $10 / month more than just cable internet by itself and it has more variety than the on demand selection. I can live with commercials... they won't kill me unless I buy into them lol | |
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| | | Me too, on Friday. TV is a waste of time anyway. | |
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 bionicRodFunkier than a mohair disco ball.Premium
join:2009-07-06
united state
kudos:1 | No win situation Netflix is in a no-win situation right now. Customers clearly want decent content at a price that the studios simply aren't willing to accept. Netflix is trying to better supply that need but have customers leaving in droves because of price hikes and logistical changes like Qwikster on the one hand and studios pulling their content when they don't get enough money on the other. I wouldn't want to be Hastings. | |
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| spewakR.I.P DadkinsPremium
join:2001-08-07
Elk Grove, CA
kudos:1 Reviews:
 ·SureWest Internet
| Re: No win situation said by bionicRod:Netflix is in a no-win situation right now. Customers clearly want decent content at a price that the studios simply aren't willing to accept. Netflix is trying to better supply that need but have customers leaving in droves because of price hikes and logistical changes like Qwikster on the one hand and studios pulling their content when they don't get enough money on the other. I wouldn't want to be Hastings.
It also did NOT help in any way, shape or form that Hastings behaved like a complete, egotistical ass-hat, when all of this went down.
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The weekend is here, grab a can of beer!
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| | | | Re: No win situation I agree with this comment 100%. He didnt try to smooth things over at all, he just tried blowing smoke up our collective asses trying to pass off that its what the customers wanted. | |
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| | Content Owners for the win! The Studios/Content owners couldn't ask for better results. Granted it was helped along by the ineptitude of bad decisions by netflix. The big take-away here is that no matter how big you are, content owners still rule- are you listening Apple, Amazon? | |
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Phatty
join:2000-05-10
Valley Park, MO | April Fools Joke When I read their original announcement I almost thought it was April fools or something as it seemed like a joke.
The only way splitting companies up was logical is if they were hoping to be be bought out by someone. | |
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| | | Re: April Fools Joke I thought they were doing the split so they could offer streaming overseas which (I could be wrong) they don't do now- if that was the reason it had some logic. | |
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Reviews:
·Time Warner Cable
·Verizon FiOS
·Clearwire Wireless
| No surveys done??? You don't need s survey to tell you people are lazy and they won't want to go to one site for DVD rentals and another site for streaming movies. That move was so stupid really and I'm surprised that with so many business intelligence tools out there along with the most basic of surveys they didn't see this before making people jump through hoops.
1 Loser point for Netflix in my book for now. | |
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| BF69Premium
join:2004-07-28
Camden, TN | Re: No surveys done??? said by megatron266:You don't need s survey to tell you people are lazy and they won't want to go to one site for DVD rentals and another site for streaming movies. yet people were saying they would dump qwikster for blockbuster which means 2 sites and 2 passwords. So customers are either hypocrites just morons. | |
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| | | | Re: No surveys done??? That's not hypocritical in the least. If Netflix was going to FORCE them to use 2 sites and 2 passwords anyway, these people were making the CHOICE to use another site to accomplish the same thing they were being FORCED to do. | |
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| | too late I first enjoy the streaming with sometimes dvd but after the price change ok with NO REAL CHANGE TO UP THE STREAMING content only losing more. I drop streaming did dvd only then they do another bad move I had list of dvd in my queue that I can select but half are not avail meaning they list is fake and no real time frame to add later, and this media has been out for years so not waiting on something new to be released. This is my last month with netflex I take my money someplace else. sorry was with them for 6 yrs but I want my money worth. | |
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 wings10I Am LegendPremium
join:2004-06-09
South Elgin, IL
·AT&T DSL Service
·AT&T U-Verse
| I agree it was a dumb idea. But who is to blame for the price increase? Netflix or the studios providing the content? We all agree Netflix is a business and in it to make money. They tried to provide a service and a reasonable price. But what do you want Netflix to do when the studios demand more money? Netflix can not operate at a loss by providing content and a price lower then they get it for.
Starz is a perfect example. They wanted more money. Netflix knowing they would have to increase prices to provide this service backed away.
If Netflix did sign a deal with Starz and prices went up they would be bashed on every site and forum.
So they don't sign with Starz and they still get bashed by not providing quality/current content.
Dammed if you do / Dammed if you don't.
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"The American Indians found out what happens when you don't control immigration." | |
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See 10 replies to this post |
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 DeathKPremium
join:2002-06-16
Cincinnati, OH | It's unfortunate... It's unfortunate that the vast majority of Netflix customers are too blind and ignorant to see that the split was in everyone's best interest in the long-term. They only care about the short-term growing pains... "Waaaaaaaa.. I don't want to use two separate sites" 
Netflix's customer base will be the death of the company. Netflix must appease the bulk of its customers, however these customers want Netflix to continue on with a business model that is not sustainable. Jumping ship to another service ultimately won't accomplish anything of note. The 800lb gorilla that is the content providers is out of control. Unless they are reigned in they will not stop until these independent content delivery services are gone or made irrelevant. The consumer is the one who is empowering them. People need a serious wakeup call, and it's going to be too late by the time they realize what happened and why.
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Photos By Greg Strong | |
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| wings10I Am LegendPremium
join:2004-06-09
South Elgin, IL Reviews:
·AT&T DSL Service
·AT&T U-Verse
| Re: It's unfortunate... said by DeathK:Netflix's customer base will be the death of the company. Netflix must appease the bulk of its customers, however these customers want Netflix to continue on with a business model that is not sustainable. Jumping ship to another service ultimately won't accomplish anything of note. The 800lb gorilla that is the content providers is out of control. I agree 100%. Don't blame Netflix. Blame the content providers that are strong arming Netflix. I would love to see what the Straz people wanted to charge Netflix and then see if Netflix could continue to proved unlimited streaming at $7.99 a month.
It won't be long until the studios do the same to other providers like Redbox for example. How long can they continue to rent out a DVD for $1?
Blame the studios that want more and more money because less face it, if actors such has Johnny Depp want/demand $50 million a picture the studios need to make a profit. And they are not getting it at the Box Office.
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"The American Indians found out what happens when you don't control immigration." | |
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| | | | Re: It's unfortunate... I also agree "The 800lb gorilla that is the content providers is out of control." and if they keep it up they may well put themselves out of business. Don't get enough people to the movies-don't make better movies- raise the prices.
The content providers are like hermits in caves that can only see the short term. | |
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|  KrKHeavy Artillery For The Little GuyPremium
join:2000-01-17
Tulsa, OK | While I agree that the content companies are the problem, I disagree that this apparent "Reversal" by Netflix is a mistake. There's NO reason they still can't separate out the two companies while still using the same website front end to control both operations. The Website is merely their UI, their image to the customers.
They can still prepare for the split and get to the point that all they have to do is throw a switch and it's seamlessly done.
The big problem is the content companies... if anyone kills Netflix, it will be them... not the customer base.
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"Fascism should more properly be called corporatism because it is the merger of state and corporate power." -- Benito Mussolini
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| | | | Re: It's unfortunate... said by KrK:The big problem is the content companies... if anyone kills Netflix, it will be them... not the customer base. Yep. This is why the studios were forced to sell off their theaters back in the late 40s: »www.cobbles.com/simpp_archive/pa···1948.htm
Deja vu all over again. | |
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| | Netflix bonked Hastings wants to get fired, right? He's got his golden parachute ready, and if he burns the company into the ground he still has experience to move on. | |
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Reviews:
·Comcast
·Verizon FiOS
·MSN
1 edit | Try my Schlitz --- Please? Back in the 1970s, there was a very popular brand of beer called Schlitz. "The beer that made Milwaukee famous" boasted a solid #2 market share-millions of gallons drunk every single day. Only Budweiser was bigger. But Schlitz corporate wasn't happy. Their beer cost way too much to brew-and by automating the brewing process they could make beer for a third of what it cost them now. So they did-and it worked-except for one small thing:
The beer that resulted tasted like dish water.
Within a year, Schlitz had lost 2/3rd of their market share-and panic had set in at corporate. In desperation, they hired a new brewmaster who returned things to the original recipe-and they also put him on TV admitting they had made a mistake-and begging customers to "Try my Schlitz".
It was too little too late....and now Schlitz has completed its slide into obscurity as a minor brand owned by Falstaff.
I use this as an example of what happens when it isn't broken-yet some suit tries to 'fix it'. They sure fixed Schlitz-and Netflix too, didn't they?
They say that those who don't learn from their (and other's) mistakes are destined to repeat them-and Netflix sure has shown that is as true as ever, haven't they? | |
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| | | Re: Try my Schlitz --- Please? Great post. Time will tell if this 2011 craziness from Netflix will help or hurt them.
I still see them as a value especially since we use them for our kids homeschool classes.
Netflix is having growing pains now. I hope they handle their adolescence well. | |
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 newviewEx .. Ex .. ExactlyPremium
join:2001-10-01
Parsonsburg, MD
kudos:1 | Sorry Netflix You lost me as a customer with your 60% price hike.
You've confirmed that your just another greedy corporation with piss-poor management. | |
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| Reviews:
·Comcast
·Verizon FiOS
·MSN
| Re: Sorry Netflix said by newview:You lost me as a customer with your 60% price hike.
You've confirmed that your just another greedy corporation with piss-poor management.
Actually, they increased prices 80% in under a year-there was a 20% price increase last fall. All this during a major recession. | |
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| DeathKPremium
join:2002-06-16
Cincinnati, OH | said by newview:You lost me as a customer with your 60% price hike.
You've confirmed that your just another greedy corporation with piss-poor management.
LOL
Yet you'll continue to consume media from the content owners who FORCED the price increase. This is the kind of ignorance that is muddying the whole situation.
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Photos By Greg Strong | |
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| aaronwtPremium
join:2004-11-07
Woodbridge, VA Reviews:
·Verizon FiOS
| said by newview:You lost me as a customer with your 60% price hike.
You've confirmed that your just another greedy corporation with piss-poor management.
They soldified me as a customer with their 6.5% price decrease. Not every plan had an increase. | |
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| | Still can't make up your minds? Price hike, service division and now you go back on the service division? Nice way to continue confusing your customers. | |
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| | | Re: I agree. said by wings10:It won't be long until the studios do the same to other providers like Redbox for example. How long can they continue to rent out a DVD for $1? My understanding is that the law covering DVD rentals (which has its origins in VHS tape rentals), is that the studios/distributors are not entitled to any rental income from DVDs once the DVD is purchased - i.e. 'First Sale Doctrine'.
Now, most rental outlets voluntarily sign revenue agreements for DVDs as the studios offer the DVDs at a lower cost in exchange for a share of the rental fee and/or a promise that the DVD will be returned or destroyed and not sold into the retail market. You can identify these DVDs as they tend to have the white text on grey disc printing. The studios are also extracting an agreement to delay rental for a certain number of weeks after retail release so as not to impact the purchase market. | |
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I agree.