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 |   Fox McCloud Crazy like a fox.
join:2006-07-23
·Embarq
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| Re: Seized?? said by swintec :They took another legit businesses phone number due to there own mistake, or did I read that wrong??? Yup...that's surprising....and dare I saw under-handed on their part. | |
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 |  |   RARPSL
join:1999-12-08 Suffern, NY
| Re: Seized?? said by Fox McCloud :said by swintec :They took another legit businesses phone number due to there own mistake, or did I read that wrong??? Yup...that's surprising....and dare I saw under-handed on their part. They could have had the phone company that is serving that number issue the sex line company a new number (ie: Just switch the sex line's number) and hang a message on the old number apologizing for the error and saying "Press 1 for Linksys" and "Press 2 for Sex Line" and upon a response redirect to the correct number. Alternately, the message can give the correct 2 numbers and say "Hit 1 to repeat the numbers. | |
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 |  |  |  |   rcdailey Dragoonfly Premium join:2005-03-29 Rialto, CA
2 edits | Re: Seized?? I have seen an international organization that has a website go through an update recently and one major nation that is not yet updated with a link to their national site is India. Coincidence? Maybe not.
Also, it seems to me that it is good business for Cisco to take the blame for the phone number problem rather than hurt Circuit City or any other retail seller. | |
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 |  Damon85 Premium join:2004-12-25 Louisville, KY | Seized or bought it from the company operating the hotline. I'm sure it cost quite a bit. | |
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 |   DotMac4 Shill H8r Premium join:2007-10-26 Huntington Beach, CA | They could have simply coughed up a bunch of cash to acquire (as in buy) it, | |
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 |  |  |   DotMac4 Shill H8r Premium join:2007-10-26 Huntington Beach, CA | Re: Seized?? As always...DSLR editorializing. | |
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 |  |  robertg1234
join:2004-04-19 Palo Alto, CA
| Oh no it was not "seized". It was handed over to Cisco like a hot potato! Most likey close to free. Once the 800# went viral and the sex-op got tons of calls with nobody signing up for their "service" and generating those 1 minute minimum bills (business rates are billed in 6 second increments -- the shortest "tick" a typical central office switch can record a time duration), that was all they wrote.
Once they checked their online useage against credit card billing, they either would have (1) disconnected the phone number or (2) call Cisco and say Lets Make A Deal 
No seizure needed here. They drove straight to Tasman Drive in Santa Clara (CA) and waited in the lobby with the silver platter (RespOrg release form) on their lap!
...and probably the last week's usage bill saying "purdy pluheeze?!?" | |
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  hurleyp
join:2000-06-20 Ottawa, ON | Support You will prolly get better tech support from that chat line.  -- "I reject your reality and substitute my own." | |
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 SilverSurfer
join:2007-08-19 | FUBARs Happen And it doesn't get any dumber than the incident in question. At worst, it belongs in the D'Oh! files. I can think of a million other consumer issues I'd rather be incensed about before I'd get prickly about a 900# screw up. | |
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 |   shaner Premium join:2000-10-04 Calgary, AB
| Re: FUBARs Happen I'm only going to buy Linksys from now on. More companies would do well to learn from this particular brand of 'end user support'
Banks, Insurance, and Phone companies come to mind right away. I mean, if you're going to get jerked around anyways, you might as well get really jerked around and enjoy it. | |
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  ninjatutle Premium
join:2006-01-02 San Ramon, CA | Common occurrence This is kind of like those who buy expired domains. These sex operators buy out blocks of 800 number just for this purpose. There was even an occurrence of them using a number that formerly belong to a woman's battering hotline. | |
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  MacLeech The one and only Premium join:2001-07-14 SoCal
1 edit | I've seen this happen before... with Adelphia. Adelphia cable launched a new customer service number, 888-683-1000 several years ago.
Many of the customer handouts like price lists and channel line-ups I saw from Adelphia right after that listed 800-683-1000 for customer service.
800-683-1000 was a sex line. 888-683-1000 was customer support. I know because I called them both.
About a week after I saw a customer report it in the local office, Adelphia had taken over the 800-683-1000. So it had both 888 and 800 683-1000. -- Don't mind me, I'm just trying to help...
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  fatmanskinny Premium join:2004-01-04 Wandering
·Comcast Digital Vo..
·Comcast
3 edits | Damn, I wanted a LinkSex router I wanted to plug my ethernet cable into one of their "hot" ports. I wanted to shoot my packets over their Cat 5 cables.
I wanted to "flash" the very "firm" ware up to a later firmware. I want to change the antennas' position to missionary.
I wanted to....
LOL!!!! Back to our regularly scheduled program. -- The only place where Success comes before Work is in the dictionary. | |
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 |  crevtho
join:2007-07-19 | Re: Damn, I wanted a LinkSex router Too bad you are a date late. | |
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 u475700 Premium join:2004-02-16 | Bravo!
I commend Cisco and Karen Sohl for not only the prompt action to address this oversight but also for being so forthright about it! | |
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  Hotlink
@verizon.net | Oooh, yeah! I just got off.
From the Linksys hot line.
At least I think I dialed the right number.
And baby, it was!
Thank you, Linksys!
Time to ease back and have a smoke. | |
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 wtansill Ncc1701
join:2000-10-10 Falls Church, VA | Sex-line screwup But how was the tech support? | |
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 |  crevtho
join:2007-07-19 | Re: Sex-line screwup Very good question. Anyone wants to answer it? | |
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