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n2jtx

join:2001-01-13
Glen Head, NY

T-Mobile Client Losses Seen Tripling on AT&T Deal Review

This is no surprise. Why would anyone want to sign a contract or buy an expensive phone, that only works well with T-Mobile's AWS frequencies, from a company that may disappear next spring? Plus there are people who may be happy to sign with T-Mobile but under no circumstances want their contract transferred to AT&T, even if it means keeping their price plan until the contract ends. I myself have no desire to give any money to AT&T and would resent being told I have to start paying them because they took over my contract.

Perhaps that could be all be fixed if: 1) customers were given to the opportunity to walk away from their contract without an ETF if the merger takes place and 2) customers were offered a pro-rated buy back on their device if the merge goes through. Not going to happen but just saying...
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I support the right to keep and arm bears.

jseymour

join:2009-12-11
Waterford, MI

Re: T-Mobile Client Losses Seen Tripling on AT&T Deal Review

You can put me in that class of people to which n2tjx refers. T-Mob is offering nice deals, and I might consider it, save the fact that I might end-up an "AT&T" customer if I did, and I'm doing my best to divest myself of as much "AT&T" dependence as possible.

Jim

fuziwuzi
Not born yesterday
Premium
join:2005-07-01
Atlanta, GA

loyalty?

On Wednesday I spoke with someone in T-Mobile's "Loyalty Department" about switching. I'd been given an offer from Sprint with a really good deal on a plan and a free Nexus S or Evo 3D phone. Needless to say, T-Mobile offered me an even better deal on a plan and phone. When I expressed concern about a 2 year contract and the looming AT&T merger, she said, "we have been told that the AT&T deal will probably not happen, there are just too many obstacles in the path." Of course, she might just be saying anything to keep a customer, but I found it interesting that she phrased it with "we have been told...".

I, too, loath the possibility of giving AT&T any business. I truly detest that company with every fibre of my being. Should the deal go through, I will simply walk away, screw the contracts.
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Teabaggers: Destroying America is Priority #1

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