 
TK Junk Mail
Go ahead, make my day
Premium
join:2002-03-03
Margate City, NJ
clubs:
 ·Comcast
| Same old hotline - just a new marketing campaign & slogan »www.foxbusiness.com/story/market···16630733The EMBARQ(TM) Consumer Affairs Hotline has been in place for years and is listed in the front of phone books. The company said it hopes the enhancement will make more consumers aware that the hotline is available. Just a new spin on a service that wasn't working very well.
Dana Chase, vice president of network services for EMBARQ, is so committed to making customers happy that she's also added a new responsibility to her title -- to be the Customers' BFF, or in the texting world, "Best Friend Forever." Is the VP 16 years old? What a pathetic slogan.
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My BLOG .. .. Internet News .. .. My Web Page
Ask yourself one question: 'Do I feel lucky?' Well, do ya punk? | |
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 | james
join:2001-02-26
antarctica
| Re: Same old hotline - just a new marketing campaign & slogan said by TK Junk Mail  :Dana Chase, vice president of network services for EMBARQ, is so committed to making customers happy that she's also added a new responsibility to her title -- to be the Customers' BFF, or in the texting world, "Best Friend Forever." Is the VP 16 years old? What a pathetic slogan. I think this is the first time that EVERYONE is going agree with you TK. | |
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scelli
Native New Yorker
Premium
join:1999-08-07
Houston, TX
| said by TK Junk Mail :Is the VP 16 years old? What a pathetic slogan. The tragic part about what you've brought up is that this sort of nonsense is now rampant in the corporate world as well as in everyday society. It also rears its ugly head within a number of postings throughout the DSLR forums. I'm an adult and expect to converse with other adults in a (Gasp! Here comes some intolerance!) adult manner. I'm not interested in seeing a bunch of cutesy Internet acronyms as a regular form of communication; such immature drivel is best left to seventh graders out in the playground during school recess. We all know the ones I'm referring to, so don't ask me for examples. Same for those cell phone freaks and their asinine text messages back and forth to each other as if they were playing electronic ping-pong.
It's bad enough most of these "scholars" graduating high school today can barely accomplish the proverbial walking and chewing gum at the same time, no less actually being able to read and write at a level somewhere above the level they could read and write at puberty.
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The maximum effective range of an excuse is ZERO meters! | |
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embarq sucks
@transedge.com | embarq sucks have you ever called there support line they win the award for the most annoying voice hands down | |
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bobjohnson
Premium
join:2007-02-03
Titusville, FL | Re: Who Do They Think They're Fooling? at least they're trying something... They could be like a couple companies i can think of and act like you need them and they don't have to do anything for you.. | |
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scelli
Native New Yorker
Premium
join:1999-08-07
Houston, TX
| Re: Mistaken Identity Maybe one of us should call the Embarq Consumer Affairs Hotline at 800-877-3345 and ask company spokesperson Dana Chase out on a date.
Hey, she wants to be best buds with all of us. Right?  
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The maximum effective range of an excuse is ZERO meters! | |
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screwem
@optonline.net | bye bye bye screw sprint and screw embarq | |
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Eek2121
join:2002-10-12
Blairstown, NJ | Why? Never had problems with Embarq CS. They have been rather good to me. The above sounds kind of lame however. | |
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| dude34221
join:2002-06-13
Galena, OH | Re: Why? embarq>sprint after 3yrs of a mix of both. all problems got resolved quicker with embarq than they did with sprint. | |
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kg4muc
join:2003-02-17
Marion, VA
 ·Embarq
| Re: Why? Maybe I'm lucky and realize this hasn't been a universal experience with others. It is however head and shoulders better than our local cable outfit! (how's that for a left-handed compliment?)
I have had experience dealing with both and lately I have had more than my fair share of problems. But the only time I can really say I got "put on the back burner" was a week or so ago when our DSL was completely out and they were called by 9 am that day. Somehow they dropped the ball and the ticket was not dispatched until after 7pm when the field techs were home or close to it. The tech did call me personally from home when he got the ticket and explained that he was already home and such. The techs here for the most part are great and one in particular that is somewhat the senior tech as far as cable trouble goes has been SUPER!! I have talked with him personally numerous times and had problems resolved. The whole affair is much better than the cable support we had prior to this.. It was days before they even attempted to show up then they told us there was nothing could be done for now.. Least the guys here work out to the last possible solution before thinking about giving up. In short our locals guys do get things done as best they can with the plant they have to work with!
Wt | |
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sandynhercats
@embarqhsd.net
|  I wish I knew what was going on here. I was up a long time last night thinking it was either my computer or the linksys router (new) wrt 150n. I realize now that my problems were intermittant before and for one reason or another they are worse now. Maybe it's the lines, maybe the modem, maybe I'm crazy (maybe all in NW NJ) | |
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Unholyman
@embarqhsd.net
| Really I have found her in central Florida Embarq to be decent unless you want to host a webserver over there home internet .. Most there techs read right off the book that says Internet connections for dummies
Please unplug for modem please disconnect any routers please Shut the f%ck up ! Embarqs Techs Read straight from the stupid manual . Most of them don't even use there products. And if they do its plug and play devices .
Embarq rating
Speed =8
IP Address: 74.4.XXX.XXX (EMBARQ CORPORATION)
Last Test Date: 8/20/2008
Total Tests Taken: 3
Fastest Download: 5065 kb/s
Fastest Upload: 722 kb/s
Average Download: 5054 kb/s
Average Upload: 639 kb/s
Customer Service =4 half the time they don't understand what your even saying. Most of them don't even speak The language there doing customer service for.
Cost =$85.00 I have home phone long distance and adsl upgrade
So total I would use this service again
So far the only thing I cant do is host webserver or game server, or my own email server I can use any p2p clients And have had no problem with connecting to anything else. | |
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oscarwilde1
join:2008-10-08
 ·HughesNet Satellit..
| This is the only embarq hotline I can call Embarq customer service is long distance from my home, so I can either call this hotline or call the repair number and ask to be connected to customer service. We gave up on long distance with embarq because the phone does not work consistantly (need line upgrade)-without long distance, no customer service!
I've often wondered why embarq had a customer service number that is long distance? | |
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Embarq Improves Hotline For The Particularly Annoyed
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Mistaken Identity
I misidentified what I thought was a celebrity, when I thought I saw the Crypt Keeper standing beside an Embarq Pay Phone. When I looked closely I realized it was simply a Customer waiting for Dial Tone that was decomposing.
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