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DirecTV Joins the Rate Hike Season Festivities
Informs 20 Million Users of 4% Price Hike
by Karl Bode Thursday 19-Jan-2012 tags: prices · Video · competition · business · alternatives · consumers · DIRECTV
Several DirecTV users have written in to note that they're being informed of yet another round of rate hikes. An e-mail to users in several markets (you can let us know if you're impacted in the comment section below) informs them they're seeing rate hikes of around 4% on upcoming bills. "This year, the programming costs we pay to owners of TV channels will increase about 10%, but we have chosen to adjust the prices our customers pay by an average of only 4%," the e-mail informs users. "On February 9, 2012, new pricing will be applied to DIRECTV programming packages and services." Most programming packages will see $3 to $5 increases, while DVR rental rates are expected to increase anywhere from $1 to $8 a month.

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primeomega

join:2004-03-11
De Pere, WI

just in time

Just open up the mail yesterday and see the letter. I always find it funny how they try to justify the rate hick.

I thought if I was in a contract, they could not raise the rates without letting me out? Just like a wireless company does?

Drex
Beer...The other white meat.
Premium
join:2000-02-24
La Place, LA
kudos:1
Reviews:
·AT&T U-Verse

Re: just in time

I just signed up for DirecTV last month for a 2 yr contract. First year was at a set price. Are you saying even though I'm under a contract for a specific rate for 12 months that they can still raise my rate? Sounds kinda like bait n switch to me given the short term I've been with them (not even a month yet). Obviously I have not received any sort of letter from them.
--
Not only does Jesus save, but he makes nightly off-site backups.

Camelot One
Premium,MVM
join:2001-11-21
Austin, TX
kudos:1

Re: just in time

They usually lock your rate for the first 12 months. But as far as the actual contract, I believe it still specifies that you agree to subscribe and pay for a programming package of at least $xx per month for a certain term, not that you will pay a certain rate for that term.
--
Intel i7-2600k /ASRock P67 Extreme4 /4x 4Gb G.Skill /2x Intel 510 series 250Gb SSD /3x WD20EADS 2TB /2x PNY GTX 260 /Silverstone 850W /Custom water cooler /Antec Twelve-Hundred
BiggA

join:2005-11-23
EARTH
Reviews:
·Comcast

Re: just in time

Yeah, that sounds accurate. Which means the rate hike after the year promo will be even worse! Thing is, when you account for all the equipment and the price breaks on the first 6 months and first year, you still end up so far ahead on a 2-year contract. The long-time subs are the ones really getting hit hard.

dr3yec

join:2002-12-19
00000
This is why I havnt paid for tv in ten years and well never pay for tv ever again. I just download and stream everything.

fifty nine

join:2002-09-25
Sussex, NJ
kudos:1

Re: just in time

said by dr3yec:

This is why I havnt paid for tv in ten years and well never pay for tv ever again. I just download and stream everything.

Of course, if you're engaging in piracy you will be immune to rate increases, duh!

r81984
Fair and Balanced
Premium
join:2001-11-14
Katy, TX
Reviews:
·AT&T U-Verse
·AT&T DSL Service
·row44

Re: just in time

Whats it called when they force you to pay for channels you dont want.
My cable bill went over $100 for one tv and about only 5 channels out of the 100+ I watch.
They stagger all the discovery network channels on all tiers forcing you to buy the most expensive.

It isnt priracy when they refuse to take your money for the channels you want to pay for.
--
...brought to you by Carl's Jr.
BiggA

join:2005-11-23
EARTH
Reviews:
·Comcast

Re: just in time

Because of the narrow viewership of a lot of channels, including some of the Discovery channels (I'm also a big fan of them, and watch a good % of my TV off them), the only way to keep a lot of channels afloat is to bundle them so that they are guaranteed some revenue.

Of course, you can argue that everything should be a la carte, and that the free market should take over, and that's a valid argument and viewpoint, but you have to argue that knowing that we'd lose a large number of channels, quite possibly more than half of what's out there now. Of course that would free up more bandwidth for the ones that are left.

r81984
Fair and Balanced
Premium
join:2001-11-14
Katy, TX
Reviews:
·AT&T U-Verse
·AT&T DSL Service
·row44

Re: just in time

said by BiggA:

Because of the narrow viewership of a lot of channels, including some of the Discovery channels (I'm also a big fan of them, and watch a good % of my TV off them), the only way to keep a lot of channels afloat is to bundle them so that they are guaranteed some revenue.

Of course, you can argue that everything should be a la carte, and that the free market should take over, and that's a valid argument and viewpoint, but you have to argue that knowing that we'd lose a large number of channels, quite possibly more than half of what's out there now. Of course that would free up more bandwidth for the ones that are left.

The most expensive channels are the sports channels.
Those stations are paid for by ticket sales and tv is extra money that people should be allowed to choose to not pay for.
At the minimum they should allow you to drop all sports channels as those channels are drastically different than the rest of cable.
ESPN alone is $5 a month.
No sports channels would at least be a reduction of $10 a month from my bill or about $120 a year.
--
...brought to you by Carl's Jr.

Camelot One
Premium,MVM
join:2001-11-21
Austin, TX
kudos:1

Re: just in time

said by r81984:

The most expensive channels are the sports channels.

The problem is that the owners of the sports channels also own the other channels, and refuse to sell any of them without the cable company buying all of them, AND putting them into the designated package class.
--
Intel i7-2600k /ASRock P67 Extreme4 /4x 4Gb G.Skill /2x Intel 510 series 250Gb SSD /3x WD20EADS 2TB /2x PNY GTX 260 /Silverstone 850W /Custom water cooler /Antec Twelve-Hundred
BiggA

join:2005-11-23
EARTH
Yeah, ESPN is insanely expensive, but they also have the best production value, PQ, and audio quality of any sports broadcasts out there. Don't like ESPN? Don't have cable... You can cut the RSN's out on DISH if you have the lowest package.
primeomega

join:2004-03-11
De Pere, WI
I took a little time and dug though the ToS with them. This talkes about rate hikes -

"We will endeavor to notify you of any change that is within our reasonable control and its effective date. In most cases this notice will be about one month in advance. You always have the right to cancel your Service, in whole or in part, if you do not accept the change (see Section 5). If you cancel your Service, a deactivation fee (described in Sections 2 & 5(b)) or other charges may apply."

So, you can cancel the service, but the nice line of term fees will still apply. I wish I could write a contact up and then change it at will...
Big Dawg 23

join:2002-03-27
Northfield, MN
You should have gotten an email on December 26th. I got one.

ptrowski
Got Helix?
Premium
join:2005-03-14
Putnam, CT
kudos:4
Reviews:
·VOIPo

Re: just in time

said by Big Dawg 23:

You should have gotten an email on December 26th. I got one.

Mine arrived yesterday.

spewak
R.I.P Dadkins
Premium
join:2001-08-07
Elk Grove, CA
kudos:1

Easily handled

I just cancelled the HD pack of channels at $5 to even it out. Not missing anything.
--
The weekend is here, grab a can of beer!

ptrowski
Got Helix?
Premium
join:2005-03-14
Putnam, CT
kudos:4

Re: Easily handled

I am thinking of doing the exact same thing.
robjlevin

join:2002-10-30
Millington, NJ
Check your account online. They've probably got something there offering it to you for free for three months.

DirecTV is also very easy to deal with if you get to the retention department. Those folks will do just about anything to keep you happy...as long as you're a good customer (see also, you pay your bill on time).

ptrowski
Got Helix?
Premium
join:2005-03-14
Putnam, CT
kudos:4
Reviews:
·VOIPo

Re: Easily handled

said by robjlevin:

Check your account online. They've probably got something there offering it to you for free for three months.

DirecTV is also very easy to deal with if you get to the retention department. Those folks will do just about anything to keep you happy...as long as you're a good customer (see also, you pay your bill on time).

I would agree with that. I had 6 weeks between jobs and they gave me some movie channels for free for 6 months and lowered my bill by $30 for almost a year when I mentioned I was not working at the time. That was all unasked for as well.
Made me a very happy subscriber.
--
"So, Lone Starr, now you see that evil will always triumph because good is dumb."

Have you been touched by his noodly appendage? »www.venganza.org

BF69
Premium
join:2004-07-28
Camden, TN

Has DirecTv NOT raised prices?

Seriously does anyone know the last time an entire calander year went by without a price increase by DirecTv? By 2022 their Choice Extra tier will be $100 a month. They'll still probably charge extra for HD even though it should be standard by then. STB will probably be $15-$20 a month each. I guess as long as these companies can get people to pay up they'll keep raising rates.
Joe12345678

join:2003-07-22
Des Plaines, IL

Re: Has DirecTv NOT raised prices?

by 2022 we may have all a cart or some kind theme pack system + 1 sever box that you may rent or buy. With your own box or the TV talking to the server. cable all vid is the server system.

In Candida systems you can buy the boxes or rent (Some systems even have rent to OWN) with no outlet fees.
Big Dawg 23

join:2002-03-27
Northfield, MN
Given you have Charter, they are the same way. I would like you to show me all the HD I get with them. Directv blows Charter away in programming options. I dropped Charter TV 3 years ago because for the same price I had with them I could get the premiere package. As of today I am still saving money over Charter. Since I still have internet that call me all the time and attempt to get me to come back. Their DVR's are joke.

As for the increase this message went out on December 26 to customers in a email.

Anyone that doesn't expect increase is crazy. If you dont like move to another provider

BF69
Premium
join:2004-07-28
Camden, TN

Re: Has DirecTv NOT raised prices?

said by Big Dawg 23:

Given you have Charter, they are the same way. I would like you to show me all the HD I get with them. Directv blows Charter away in programming options. I dropped Charter TV 3 years ago because for the same price I had with them I could get the premiere package. As of today I am still saving money over Charter. Since I still have internet that call me all the time and attempt to get me to come back. Their DVR's are joke.

As for the increase this message went out on December 26 to customers in a email.

Anyone that doesn't expect increase is crazy. If you dont like move to another provider

This thread is about DirecTv prices and that is what I am referring too. Thanks for playing.
Big Dawg 23

join:2002-03-27
Northfield, MN

Re: Has DirecTv NOT raised prices?

I am fully aware. It was directed at your Stupidity and not realizing the HUGE differences between Charter and Directv.

I am a proud and happy Directv Customer where as you are not, so thanks for playing.

ptrowski
Got Helix?
Premium
join:2005-03-14
Putnam, CT
kudos:4
BigDawg, I received the email yesterday, not on the 26th.
Big Dawg 23

join:2002-03-27
Northfield, MN

Re: Has DirecTv NOT raised prices?

Thats really odd they would contact some and not everyone.

fifty nine

join:2002-09-25
Sussex, NJ
kudos:1
said by BF69:

Seriously does anyone know the last time an entire calander year went by without a price increase by DirecTv?

I think it was in 2002 or 2003 they didn't raise prices for a long while. Boasted about it too. Then it became an annual thing.

Duramax08
A Challenger Appears
Premium
join:2008-08-03
San Antonio, TX

Too many price increases

How about a decrease for once. Next years gona be the same excuse. "This year, the programming costs we pay to owners of TV channels will increase about 10%". 10%, 20%, 30 etc. Oh well dont got to worry since I dumped them last year.

twaddle

@sbcglobal.net

What did we expect?

Another 4% rate hike PLUS their added surcharges plus reduction in offerings. This is all about getting the most dollars in revenue for the least number of dollars in expenses. DirecTV and all the rest of the "providers" will continue to raise rates, add surcharges until they see a drastic change in the form of diminishing returns. If the public does not want to pay what they demand then cease the business relationship-that is your only choice. There is no local Federal or state power that will change this situation, the courts have made that abundantly clear.
Remember in the end it's really "For the children"
kaila

join:2000-10-11
Lincolnshire, IL

That email is bogusly misleading......

Since the cost of programing makes up less than half the subscriber cost, they ARE passing the entire 10% programing hike onto customers.

Talk about trying to make one feel good about a rate hike, and feel some sympathy for DirecTV, please...........
--
Jeff Howe
Jeff's Blog - »www.ostjournal.net

cdru
Go Colts
Premium,MVM
join:2003-05-14
Fort Wayne, IN
kudos:5
Reviews:
·Frontier FiOS

Re: That email is bogusly misleading......

said by kaila:

Since the cost of programing makes up less than half the subscriber cost, they ARE passing the entire 10% programing hike onto customers.

Talk about trying to make one feel good about a rate hike, and feel some sympathy for DirecTV, please...........

You're presuming that the non-programming half of the bill is staying fixed. Those costs may be more under DirecTV's control but there is no reason to think that they didn't go up as well.

thegeek
Premium
join:2008-02-21
united state
kudos:1

No Notice Yet

I haven't received any notification yet of rate changes. Maybe it will be in the mail today though.

gballer

@reyrey.net

Ahhhh

I remember the days where I would pay crazy prices to watch TV..Sure I got a couple shows I like to watch but I can usually find them online a little while afterwards.

Its just not worth it anymore..Hopefully eventually enough people will simply not pay these companies crazy money to watch their shit programming.

fifty nine

join:2002-09-25
Sussex, NJ
kudos:1

Re: Ahhhh

said by gballer :

Its just not worth it anymore..Hopefully eventually enough people will simply not pay these companies crazy money to watch their shit programming.

And hopefully people will not be hypocrites and pirate "shit programming" that they "didn't want to watch anyway."
talz13

join:2006-03-15
Avon Lake, OH

Re: Ahhhh

said by fifty nine:

said by gballer :

Its just not worth it anymore..Hopefully eventually enough people will simply not pay these companies crazy money to watch their shit programming.

And hopefully people will not be hypocrites and pirate "shit programming" that they "didn't want to watch anyway."

I pay for cable, but still get lots of the stuff that is available on cable online. So it's more like DVR rental fees are competing with piracy in our case.
guppy_fish
Premium
join:2003-12-09
Lakeland, FL
kudos:1
Reviews:
·Verizon FiOS

Mis directed Anger

It IS the content providers that are drunk and happy with endless raises the cost of their content

DTV/Dish/ATT/Verizon/Comcast/CV/TWC and just pipes to send the TV content to the end user

On Electric Bills, you have two charges, the cost of fuel and then the company's bill for there part. Think of the programming charge as the cost of Fuel, your provider had no control on it.

For the content providers, they will raise it until it gets to the point they aren't making more money, business 101, charge what the customers will bare

See 6 replies to this post

newview
Ex .. Ex .. Exactly
Premium
join:2001-10-01
Parsonsburg, MD
kudos:1
Reviews:
·Vonage
·DIRECTV

I will be cancelling some services

I've informed DirecTV that I will be cancelling services equal to or greater than the total of their rate hike.
The constant rate hike path they have chosen is unsustainable ...

»[DIRECTV] My letter to DirecTV
sandman_1

join:2011-04-23
11111

Suck it up people...

Really people, no need to complain if you gotta have your shows, sports, kids programming, ect.. Suck it up and take whatever they delve out to ya. Until you people realize that TV isn't a necessity and that life will go on if you can't watch show x,y, and z, nothing is going to change and it will be business as usual, raising the rates.
TWCcdman

join:2002-04-14
Kernersville, NC
Reviews:
·Time Warner Cable

Welcome to DirecTV

Cable companies are required to give 30 days notice of any changed such as channel line up changes rate hikes ect. Satellite companies can pretty much do what they want and are NOT required to give any notice at all.
So enjoy the rate hikes with your rain fade and crappy service, the grass is never greener on the other side.

dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ
kudos:4

Re: Welcome to DirecTV

said by TWCcdman:

Cable companies are required to give 30 days notice of any changed such as channel line up changes rate hikes ect. Satellite companies can pretty much do what they want and are NOT required to give any notice at all.
So enjoy the rate hikes with your rain fade and crappy service, the grass is never greener on the other side.

The grass is pretty brown on the cable side too with their bi-annual rate hikes!
--
Oh YES! let me drop everything i'm doing regardless of who it affects to deal with your petty little problem!

fifty nine

join:2002-09-25
Sussex, NJ
kudos:1
said by TWCcdman:

Cable companies are required to give 30 days notice of any changed such as channel line up changes rate hikes ect. Satellite companies can pretty much do what they want and are NOT required to give any notice at all.
So enjoy the rate hikes with your rain fade and crappy service, the grass is never greener on the other side.

We had two multiday power outages here, cable was totally dead. I'm thinking of switching to satellite because a few minutes of rain fade has got to be better than days without TV.

LittleT50

@rr.com

Re: Welcome to DirecTV

A power outage will not give you satellite tv, either.

Van
Premium
join:2009-07-08
New Orleans, LA
said by TWCcdman:

Cable companies are required to give 30 days notice of any changed such as channel line up changes rate hikes ect. Satellite companies can pretty much do what they want and are NOT required to give any notice at all.
So enjoy the rate hikes with your rain fade and crappy service, the grass is never greener on the other side.

The TV issues and laughable service has only been found when I have Cable...Cox, Charter, etc...(I move a lot city-wise)

DirecTV has given me no issues at all

Steve B
Premium
join:2004-08-02
Seattle, WA

I Got That Email As Well

I read it, fumed and then fired off a blunt email to executive customer service. I didn't ask for anything but, I sure let them have it. I said it takes a special kind of arrogance to pretend you're doing us a favor while at the same time announcing price hikes. I also talked about other things. Basically insinuating that these price hikes aren't warranted without some good addition of non-premium HD channels such as E! and such.

I'm also curious to find out why DVR fees went up if the reason for price increases were network charges related.

Screavics
Premium
join:2011-06-23
Pearcy, AR
Reviews:
·justhost

Goodbye

Thank goodness I said Goodbye before this happened. Typical service stream "More for same or less". That's why I do like my cable provider, where else do you get faster speeds for the same amount. Despite it's problems they are cap free and we just recently moved from 10-> 16mbps for no price difference
w8ufo

join:2000-11-02
Evanston, IL

Comcast Has as Well.

I received notice that Comcast is also at the party. I didn't compute the percentage.
biochemistry

join:2003-05-09
92361

NFL

The NFL Season Ticket is over. It's the only reason I get DirecTV so I guess I can cancel the whole thing now.

VirtualSlew

join:2008-01-18
Ambler, PA
Reviews:
·NetTalk
·Verizon FiOS
·ooma

I paid $29.99 for DirecTV in 1999

I first became a DirecTV subscriber in 1999 when I bought my first house. At that time, I paid $29.99 per month for whichever was the middle package, plus $4.99 for a slave receiver. I purchased my equipment, so I did not pay extra monthly fees to rent receivers. Once local channels became available, my bill went up to $34.99, so I was only paying about $40 per month. These prices were stable for several years. When HD began to roll out, prices began to increase. I switched to Verizon FiOS when it became available in my area 4 years ago. At that time, that same middle package with locals that I was paying $34.99 for in 2000-2001, had shot up to around $56 per month. That was the end for me. I always liked DirecTV, but it no longer made economic sense to me. I get more channels, a better picture, no rain fade, and 5 STBs with FiOS, for less than I was paying for DirecTV 4 years ago. DirecTV is a great product, but I just can't afford it.
firedrakes

join:2009-01-29
Arcadia, FL

Re: I paid $29.99 for DirecTV in 1999

yeah they over charge more then anyone else
SlackBlade

join:2006-12-06
Suwanee, GA

Got the Price Hike email

I got an email on 16 Jan 2012 informing of the rate hike....

NorthAlabama

join:2001-06-18
Huntsville, AL
Reviews:
·Vonage
·AT&T Southeast
·AT&T U-Verse
·DIRECTV
·VOIPo
·T-Mobile US

Re: Got the Price Hike email

Got the same email here, but not a surprise. This happens every year. It used to be in March, then a couple of years ago they kicked it back a month to February.

By the way, the new HD programming guide seems a lot faster, and the screen quality has improved. We'll see how long it lasts, given DirecTV's habit of "fix it 'till it's broke"...
--
The truth will set you free. But not until it is finished with you. - David Foster Wallace

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