 
TScheisskopf
World News Trust
join:2005-02-13
Belvidere, NJ | Easy answer: A little proggy called "HostsMan". Kicks D-click's ass every time. | |
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ylen131
join:2000-02-09
Canoga Park, CA | Re: Easy answer: haven't happen to me yet, but if they start doing that and much more i may just jump to sbc. I was hopping that no changes would happen as result of dslx being sold but guess was wishful thinking | |
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| | fiberguy
My views are my own.
Premium
join:2005-05-20
| Re: Easy answer: SO just use alternate DNS servers..
SBC, CA: 206.13.31.12
206.13.30.12
206.13.29.12
206.13.28.12
Qwest: 205.171.3.65
205.171.2.65
UofM: 128.101.101.101
If they are using DNS as the point of redrect, simply use other DNS servers out there.
If you have a hosting provider for webhosting, use their DNS servers..
There are pleanty of options.
What they are doing is 100% B.S. and should not be.. however, make a choice and switch DNS or switch providers. Maybe they will get the message. If you are using SBC already for the DSL line, simply call DSL and have them swith you to them as an ISP or grab another one of the providers in the list. | |
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ylen131
join:2000-02-09
Canoga Park, CA
| Re: Easy answer: yes i could use new dns and that's what i am doing using verizon dns. However when isp company starts doing this type of stuff it usually means that other stuff will happen. At this point i am not going to switch but being i am out of contract i will switch if anything else gets changed for the worse | |
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| | | looseBits
join:2004-06-04
Arlington, TX
edit:
April 5th, @04:37PM
| This doesn't make sense, you get a 404 when the server name is valid but the requested resource isn't there. If they are acutally redirecting in these cases, they must be inspecting HTTP packets for 404 error codes. If that's the case, changing your DNS server won't do a thing.
If they are redirecting when you do a lookup on a non-existant domain name, that's a different issue and switching DNS servers should fix the problem... but that isn't a 404. | |
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| | | 
dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ
| So everytime someone fat-fingers a URL they make money. Fsck'n lowlifes. oh yeah. i call my ISP everytime i get a page not found. uh huh uh huh.
-
its GREED plain and simple!
--
You can never be too rich, too thin or have too much Bandwidth | |
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| | | | Techman21
join:2005-04-14
Richmond, VA
| Re: Easy answer: Actually you would be surprised by how many Joe Blows call in about this problem. I work tech support for dialup service and get calls all the time relating to Page cannot be displayed.
Usually the culprits can be tracked down to crappy phones lines, crappy modem, or ta da...Norton Security. Then again I would deem IE unsafe myself, but that is issue is totally different. | |
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Phylop
Premium
join:2002-11-17
Reston, VA
 ·Comcast
| Re: Easy answer: said by Techman21  :Actually you would be surprised by how many Joe Blows call in about this problem. I work tech support for dialup service and get calls all the time relating to Page cannot be displayed. Usually the culprits can be tracked down to crappy phones lines, crappy modem, or ta da...Norton Security. Then again I would deem IE unsafe myself, but that is issue is totally different. If any of those issues are the cause for the 404s the "redirect" BS isn't going to be able to solve anything, thus won't reduce the number of calls. I think these idiots are just looking for more cash. | |
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| | 
CoxCable4
Temp banned from BBR more then anyone
join:2002-10-02
PwnZone
edit:
April 6th, @02:32AM
| heh I can't help but chuckle at the n00bs that see error 404 and think there computer is being taken over by aliens or something
then call support for answers | |
|
| keyboard5684
join:2001-08-01
Youngsville, PA | A little "proggy" called change your DNS servers to something other than what the ISP is giving out.
Or, use there opt out "feature". | |
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ylen131
join:2000-02-09
Canoga Park, CA
| Re: Easy answer: said by keyboard5684 :A little "proggy" called change your DNS servers to something other than what the ISP is giving out. Or, use there opt out "feature". opt out don't work, and i shouldn't have to use someone else dns address just to avoid this problem, sounds like this company going downhill fast | |
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| | | 
en102
Canadian, eh?
join:2001-01-26
Valencia, CA
·RoadRunner Cable
 ·DSL EXTREME
·DSL EXTREME
edit:
April 5th, @03:34PM
| Re: Easy answer: Hehe - I have my Firewall block all references to doubleclick
The last time this issue popped up was with Verisign, if I'm not mistaken, where they decided that it was in everyones best interest to hit a search engine instead of a 404 error, and redirected all 404 traffic. 
George, Ari, there are tools such as Google toolbars, MSN toolbars, etc. Why do you need this redirect, and why did you not notify your subscribers? | |
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| | | 
oliphant
I Have 8 Boobies
Premium
join:2004-11-26
Corona, CA | The ONLY thing that will stop this is them losing subscribers over it. Will you be the first to cancel over this?
--
WAR HAS NEVER SOLVED ANYTHING, except ending slavery, facism, communism, Nazism.... | |
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ylen131
join:2000-02-09
Canoga Park, CA
| Re: Easy answer: said by oliphant :The ONLY thing that will stop this is them losing subscribers over it. Will you be the first to cancel over this? i will be one of the first people to change if anything else comes up that can't easily be bypassed by using another isp dns address. Only reason i am saying this is i am on price guarantee for life so i would give that up if they started doing more changes that would be affect me | |
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en102
Canadian, eh?
join:2001-01-26
Valencia, CA | When my contract comes up for renewal, I'll have to re-evaluate it.
DSL-Extreme - why don't you offer another set of DNS servers i.e. one used by DHCP for your 'lookup' / 404 killer, and one for those that do not want it? | |
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| | 
pb5k
more cowbell
Premium
join:2005-11-16
Glendale, AZ | I believe Doubleclick's opt out feature is temporary (as in delete the cookie and it automatically assumes you are "opt-in" again). | |
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oliphant
I Have 8 Boobies
Premium
join:2004-11-26
Corona, CA
edit:
April 5th, @04:02PM
| Re: Easy answer: Delete any cookie changes the setting for that cookie. Just as if you delete the DSLR cookie I guess you have opted back in in to logging in to the site.
If it's that bad, wouldn't just using someone else's DNS get around this anyway?
--
WAR HAS NEVER SOLVED ANYTHING, except ending slavery, facism, communism, Nazism.... | |
|
| Admj
join:2001-01-17
Placentia, CA
| I sent in an e-mail asking What's going on with DSLextreme.com?
Here is their reply...
Hello,
This is just a feature that will allow to redirect you. There should be no
issue. If you have any questions please feel free to give us a call .
Thank you,
Herbert.H
support@dslextreme.com
DSL Technical Support: (866) 491-7221, 24 hours a day, 7 days a week.
Dial-Up Technical Support: (877) 714-7549, 24 hours a day, 7 days a week.
Billing & Orders: (800) 774-3379 6:00AM - 6:00PM Mon - Fri, 9:00AM - 4:00PM Sat,
closed Sun. | |
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| |
ylen131
join:2000-02-09
Canoga Park, CA
| Re: Easy answer: said by Admj :I sent in an e-mail asking What's going on with DSLextreme.com? Here is their reply... Hello, This is just a feature that will allow to redirect you. There should be no issue. If you have any questions please feel free to give us a call . Thank you, Herbert.H support@dslextreme.com DSL Technical Support: (866) 491-7221, 24 hours a day, 7 days a week. Dial-Up Technical Support: (877) 714-7549, 24 hours a day, 7 days a week. Billing & Orders: (800) 774-3379 6:00AM - 6:00PM Mon - Fri, 9:00AM - 4:00PM Sat, closed Sun. i see all of them singing the same tune | |
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Phil
Rojo Sol
Premium
join:2001-06-11
Camarillo, CA
·DSL EXTREME
| They Merge and the crap has already begun... Let's see. Day 1, DSL Extreme is aquired by IKANO. Day 2, we get some crap DNS redirect filled with ads on 404's and DSL Extreme calls it a "feature". 
--
Correcting one "looser" at a time. | |
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Dennis
Premium,Mod
join:2001-01-26
Algonquin, IL | Weak excuse quote:
Due to an increased number of support calls from our non internet savvy clients getting 404 errors
Oh com'n....you couldn't come up with anything better than that lame excuse? | |
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|
en102
Canadian, eh?
join:2001-01-26
Valencia, CA | Re: Weak excuse I agree - how many people do not use a 'google' or other toolbar? It appears that Google won't give DSL-X $$$, but doubleclick will | |
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jjoshua
Premium
join:2001-06-01
Scotch Plains, NJ
·Comcast
| Breaking the internet Web browsing is not the only thing happening on the internet.
If the host name is not valid, then it should not resolve. Period.
404 errors can be handled gracefully by the web browser if the user chooses. Setting up a DNS server that successfully resolves bad host names is not a good thing. | |
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| 
Vchat20
Landing is the REAL challenge
join:2003-09-16
Warren, OH | Re: Breaking the internet highly agreed with this. thats all I have to say. | |
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| 
aaronfitz
Premium
join:2004-03-06
Cedar Rapids, IA
| At first I didn't see a big deal with this system at all since it has an opt-out, but you have a great point. A deal breaking point.
--
This signature space is for sale. I need to gather as much money as I can to cover tuition  | |
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rachelsfx
join:2004-09-27
Pensacola, FL | I get Google on Cox when this happens. What is the big deal? | |
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Jerm
join:2000-04-10
Richland, WA | Easy solution people... Change your DNS servers to something useful.
Maybe try 4.2.2.2 through 4.2.2.6 ? (hint hint) | |
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ylen131
join:2000-02-09
Canoga Park, CA
| Re: Easy solution people... said by Jerm :Change your DNS servers to something useful. Maybe try 4.2.2.2 through 4.2.2.6 ? (hint hint) yes easy solution but it seems the other company is starting already to make changes. Next thing that they make change to maybe a little bit harder to bypass | |
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braden
join:2001-12-12
Aliso Viejo, CA |  Thanks
| |
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HMS1
join:2006-01-14
Austin, TX
| What's the alternative they offer? "Our more internet savvy clients have the option to opt of using the system by selecting the about link at the bottom of the page. " DSLExtreme users, if you click that opt out link, what does it say? Does it advise you to change your DNS server list, or what? | |
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|
Phil
Rojo Sol
Premium
join:2001-06-11
Camarillo, CA
·DSL EXTREME
edit:
April 5th, @03:41PM
| Re: What's the alternative they offer? It sets a cookie, which of course gets deleted as soon as cookies are cleared and you will have to opt again and again as cookies are cleared.
I've been a solid supporter of DSL Extreme for the 2+ years I've been with them, but this is ridiculous.
--
Correcting one "looser" at a time. | |
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| | 
bokamba
Chengdu Rocks
Premium
join:2002-04-05
Falls Church, VA | Re: What's the alternative they offer? A cookie? Wow, that's weak. | |
|
Red Dragon
Imagine BBR in 20 years
join:2005-04-30
Scarsdale, NY
 ·Verizon FIOS
| wow WOW I would never in my entire life ever could imagine that people were that stupid. How can people be so incredibly retarded that they call their ISP when they can not get to a certain site. The only 404 I ever see are when I type some thing wrong or swap . for a ,
--
It only takes the drop of a single domino to set off a chain of a million others. | |
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|
en102
Canadian, eh?
join:2001-01-26
Valencia, CA
·RoadRunner Cable
·DSL EXTREME
·DSL EXTREME
edit:
April 5th, @03:43PM
| Re: wow Does anyone remember when Verisign did this over a year ago, on a much larger scale, and the outrage that it brought ?
While users may not be affected as much, business customers, running apps and attempting to validate anything... all domains show up as VALID
eg.
F:\Documents and Settings\Administrator>nslookup asdfaslfj
Server: dns1.dslextreme.com
Address: 66.51.205.100
Non-authoritative answer:
Name: asdfaslfj
Address: 64.158.56.40
After over 2 years of use, if this continues, I'll be looking elsewhere, even if its SBC/AT&T itself | |
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| 
Unregistered User
@69.244.x.x
| This in no way validates what DSL Extreme is doing, but, yes, people can be that stupid. I used to work tech support, and I'd get calls asking why the Internet was down. What was often happening was that the user couldn't reach a certain site. Sometimes it was their start page, and sometimes it was just a random site they often visited. When the site was down, especially when it was their browser's start page, they assumed it was our fault somehow.
Still, this is complete BS on DSL Exterme's part. Can you say greed? Can you say payoff from DoubleClick? I knew you could. And I certainly hope their users are calling in and complaining in droves because, if they're allowed to get away with this, you can bet that other ISPs will follow.
If I were one of their subs, I'd be looking for another ISP. If they're willing to do this in this short a time after the takeover, I hate to think what may be in store down the road.
And how the hell is setting a cookie a real opt-out? It probably just throws up a bogus page or causes the Web server not to send the search page. That in no way fixes the broken DNS response they've created. | |
|
morbo
Complete Your Transaction
join:2002-01-22
00000
clubs: | DSLExtreme =Verislime?
oh the humanity!
--
no sig | |
|
| blacksurfer
join:2002-07-14
Sherman Oaks, CA | Re: DSLExtreme =Verislime? How do you change your DNS to 4.2.2.2 if you're on dynamic? | |
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| | blacksurfer
join:2002-07-14
Sherman Oaks, CA | Re: DSLExtreme =Verislime? Anybody thinks bandwidth caps is next? | |
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ylen131
join:2000-02-09
Canoga Park, CA
| Re: DSLExtreme =Verislime? said by blacksurfer :Anybody thinks bandwidth caps is next? if they are smart they will not set bandwidth caps, if they are not then i will be telling them bye faster then they can blink. | |
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oliphant
I Have 8 Boobies
Premium
join:2004-11-26
Corona, CA | You can set the DNS statically while the IP is dynamic. | |
|
crisco-nic
@dslextreme.com | DNS and Dynamic If you specify only DNS addresses and leave IP,mask and gateway blank, you will not have any problems. | |
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oliphant
I Have 8 Boobies
Premium
join:2004-11-26
Corona, CA
edit:
April 5th, @04:06PM
| Wonder how many winers actually made it past the headline to said by DSL Extreme :
We have made sure that there is an opt-out procedure for clients who do not wish to use the system.
...before whining about it. Just click the opt out, set the cookie and you don't get it again unless you clear your cookies. And if that is the case, you also have to reenter your username here at DSLR so are we all going to start whining about DSLR? And if that is too difficult, use someone else's DNS.
OR, vote with your feet and cancel your service. Whining will do little to fix it. THe only thing ANY of these providers understand, whether it's and indy ISP, telco or cable giant is losing subscribers. So long as people keep forking over the money, they don't care how pissed you are.
--
WAR HAS NEVER SOLVED ANYTHING, except ending slavery, facism, communism, Nazism.... | |
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|
See 20 replies to this post |
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sman83
join:2004-11-09
Urbana, IL | Great Potential Redirecting a use after getting a 404 has a lot of potential to do great things.
It is just sad that DSLExtreme decided to go this route, if it wasnt for the doubleclick part this probably wouldnt of been a problem. | |
|
DSL Oberst
join:2001-11-29
| The Practice Should Not Spread! I hope this practice does not spread.
If it does, that will prevent my ability to call into Bellsouth and get this and that credit every month for my ADSL. It's amazing how much you can get for free by calling in and shouting "YOU BROKE MY INTERWEB! I DEMAND CREDIT FOR THESE 404 ERRORS!" If the rep stonewalls, I find shouting "OBEDIENCE IS MANDATORY!" over and over helps.
Not, actually, that I ever get a 404 error, but that's irrelevant. In this day and age of those 'standard business practices' that I have mentioned, I don't see why I shouldn't get the free-for-all that everyone else does. | |
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pokesph
It Is Almost Fast
join:2001-06-25
Sacramento, CA
clubs:
·Comcast
| 404 errors? Last time i checked, a 404 error is served up by the webserver of the page you requested .. or default browser 404 page if that site/server has no custom or default 404 page.
If i'm surfing and enter a url, i'd much rather know that it's not found by an browser error then some spam laden search page i'm being force-redirected to.
i see verisign happening all over again.
I strongly suggest that if you're a dsl extreme customer, you complain VERY LOUDLY every time you are redirected aweay from the url you entered into your browser. this kind of redirect practice should never be allowed by ANY internet provider and/or user.
--
Webmaster Steve
- - - - - - - - - - - -
»ppnhosting.com
»sphenterprizes.com
»pokemonpalace.net | |
|
Doctor Four
My other vehicle is a TARDIS
Premium
join:2000-09-05
Dallas, TX | Hosts files will get updated With the URLs for Look-Up-Direct in much the same manner
as was done with Verislime - that is if they continue
this practice. | |
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dslx_gm
Premium,VIP
join:2002-12-26
Winnetka, CA
| Alternate DNS Server... DSLExtreme has always valued the feedback and suggestions of our clients. Based on your suggestion we have implemented an alternate DNS server that our clients who wish to permanently opt-out of the system can use.
Alternate DNS: 66.51.205.200
If you prefer to use the alternate DNS please update your DNS settings in your router and or computer using that IP address as the primary server.
Thanks again for your feedback and continued support. If you have additional questions or need assistance on changing your DNS please feel free to IM me directly.
--
George
General Manager
DSLExtreme
Will work for reviews. | |
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ylen131
join:2000-02-09
Canoga Park, CA
edit:
April 5th, @06:16PM
| nm nm | |
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esonic
@sonic.net |  Verisign?
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| 
dslextreme
Premium,VIP
join:2001-02-23
Canoga Park, CA
edit:
April 5th, @06:48PM
| Re: Verisign? Maybe the unregistered anonymous IP from inside Sonic's headquarters should stop posting here and ask Dane. | |
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| | 
Bill
Light Up The Halo
Premium,VIP
join:2001-12-09
clubs:
edit:
April 5th, @09:34PM
| Re: Verisign? said by dslextreme :Maybe the unregistered anonymous IP from inside Sonic's headquarters should stop posting here and ask Dane. LOL. Busted  | |
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DSLExtreme Redirecting 404 Browsers
Eh