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Craig Moffett: Wireless Industry 'Collapsing'
Because hysterically ridiculous growth may slow slightly...
by Karl Bode Friday 06-Mar-2009 tags: competition · business · wireless · bandwidth
Sanford Bernstein analyst Craig Moffett has become an easy quote machine for telecommunications journalists looking for tasty sound bites, his name popping up about fifty times a week across various outlets. Occasionally, Moffett can single-handedly send company stocks tumbling, like he did recently when he argued that AT&T and Verizon wouldn't handle the recession well. Of course as a stock jock he's looking at things with an eye for immediate returns, so he's been particularly hard on Verizon FiOS, and network upgrades in general. Interestingly, Verizon's investment in FiOS is one of the things helping them weather the recession, which is ironic, in a Craig Moffett kind of way.

Today Moffett directed his analytical telecom acumen on the immensely profitable wireless industry, whose primary players continue to add millions of subscribers per quarter. Driven by the huge profit margins from MMS/SMS services that cost virtually nothing to provide, wireless service may be one of the most explosive and profitable markets in the country, despite a recession, and even for the smaller pre-paid carriers. Yet according to a Moffett research note to investors today, the wireless industry is collapsing:


"This industry is collapsing," Mr. Moffett said in an interview. "The whole wireless business is grinding to a halt." "There is much more at stake than simply subscriber forecasts," he writes. "If some or all of the wireless companies fall short of their 2009 growth projections — as we expect - then there is a much higher risk that one or more will resort to aggressive price action."

Moffett's concern is that the wireless industry is saturated, which could result in carriers possibly having to actually compete on price -- which while disastrous for Moffett, would probably be great for you. His assumption is based on the idea that wireless carriers like AT&T and Verizon Wireless actually compete on price, though as in the broadband industry, that isn't always necessary due to their size, power, political influence and ability to buy competitive "trouble makers."

Regardless, something tells me that based on SMS/MMS profit margins alone, both Moffett's clients and the carriers will pull through ok -- even if they have to match the new unlimited offers being unveiled by pre-paid carriers like MetroPCS or Boost Mobile. Adoption in smart phones and netbooks is surging, so while the multi-million subscriber additions may slow, the growth in wireless data revenues (particularly thanks to caps and overages) won't.

So yeah, other than the fact that carriers are healthy, profits are absolutely mind-numbingly epic, and wireless broadband revenues are set to explode because of a flood of new 3G/4G connected devices? Sure, the wireless industry is collapsing.

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danclan

join:2005-11-01
Midlothian, VA

Ass hat makes more rediculous claims to boost prestiege

more idiot news at 11...

jpl931

join:2001-02-22
Herculaneum, MO

Re: Ass hat makes more rediculous claims to boost prestiege

Craig Moffett " I need a new ass hat would size should I get?"

Salesman "I would say ginormous sir it might be a little tight around the ears,but it will stretch in time and be very comfortable. I suggest the brown one."

WeSRT4

join:2000-11-20
Mobile, AL

He's right

The nukes are about to fly in the wireless industry. You will see drastic measures to gain customers by the carriers offering cheaper and cheaper unlimited plans. There will be casualties.
me1212

join:2008-11-20
Pleasant Hill, MO

Re: He's right

At leats we get lower prices.

fifty nine

join:2002-09-25
Sussex, NJ
kudos:2

Re: He's right

Let's hope we also see an end to the 5GB cap and/or lower data prices.

Haha yeah right.
me1212

join:2008-11-20
Pleasant Hill, MO

Re: He's right

If you can get verizon wireless internet I already know how to so that.

RadioDoc
Yeah, like it matters.
Premium,ExMod 2000-03
join:2000-05-11
La Grange, IL
kudos:2

Re: He's right

You can easily do that on AT&T, too.
--
Toolmaster of La Grange.

jadebangle
Premium
join:2007-05-22
00000

Re: He's right

said by RadioDoc:

You can easily do that on AT&T, too.
att sucks... they are a ripoff and they do not care about your satisfaction either. big business is arrogant and disrepectful to those who want fast and cheap broadband
k1ll3rdr4g0n

join:2005-03-19
Homer Glen, IL

Re: He's right

said by jadebangle:

said by RadioDoc:

You can easily do that on AT&T, too.
att sucks... they are a ripoff and they do not care about your satisfaction either. big business is arrogant and disrepectful to those who want fast and cheap broadband
AT&T actually doesn't suck. I am a AT&T customer myself and really never had any serious problems out of that weather related one (that was outside the control of AT&T). It's their tech support that sucks beyond all. They barley understand how their system works (I don't even think the techs think their wireless internet uses IPv4); but hey look at it from a technical standpoint - if they don't know the whatcha-ma-call-it from the thing-a-ma-jig then you can get away with so much on their network . Most of the providers don't care about the technical users, they cater to the average user and since the average user is dumb...they just want phones and devices that just work and are so easy to use a 5 year old can use them (its pretty insulting if you think about it!). In fact every time I call up I talk to a person pretty quickly - now getting my problem solved is another story in itself.
I don't see AT&T's network to be a bad one, in fact on my mobile phone I have noticed that AT&T DOES NOT "wall garden" you, or in other words, prevent you from using services on other ports (such as FTP, RDP...ect), which I believe T-Mobile used to do that. Even in a recent conference tmobile still believes that "limiting the customer experience make for a better customer experience"...
And you wonder why wireless is at a standstill. It's coming, the next era of information age, where all the access to the internet will be in the palm of your hands (no I'm talking about google). Someone in the near future will setup a way to get newspapers, tv, movies, music, magazines all in one device. And all the data will be OTA, wither the provider likes it or not.

RadioDoc
Yeah, like it matters.
Premium,ExMod 2000-03
join:2000-05-11
La Grange, IL
kudos:2

Re: He's right

My experience is the same. I have had no problems with Internet access via AT&T Wireless such as blocked services or other "walled garden" nonsense. Even normal SMTP works.

Your info device looks a lot like a Kindle 2, by the way.
k1ll3rdr4g0n

join:2005-03-19
Homer Glen, IL

Re: He's right

said by RadioDoc:

My experience is the same. I have had no problems with Internet access via AT&T Wireless such as blocked services or other "walled garden" nonsense. Even normal SMTP works.

Your info device looks a lot like a Kindle 2, by the way.
The Kindle 2 is monochrome, but it is defiantly something to watch out for. I think its that one small step forward. I just hope we don't take 2 steps back...which Amazon might be doing because they just disabled text to speech and made it so you have to pay more to use it.

We will see what happens next :\.

Rogue Wolf
Really Ties The Room Together

join:2003-08-12
Troy, NY
What is WRONG with you?! Lower prices means lower revenue, which means lower dividends for shareholders!

You selfish jerk, trying to save yourself a measly $20 a month! Won't you think of the ultra-rich?!


--
Attention. Attention, please. We have the funk. I repeat, we are in full possession of the funk.

Linklist
Premium
join:2002-03-03
Longport, NJ
kudos:5

4 edits

Re: He's right

said by Rogue Wolf:

What is WRONG with you?! Lower prices means lower revenue
Not necessarily. Sometimes it does, sometimes it doesn't. In many cases lower prices will create enough new customers to actually drive revenue and sometimes profits as well higher. It all depends on the fixed vs variable marginal costs and the costs of acquiring & handling extra customers. Companies keep staff on hand to answer those questions and project what prices will result in maximum profits. Of course, that is an art successful companies do very well and not so succesful companies do poorly.
--
My BLOG .. .. Internet News .. .. My Web Page

Rogue Wolf
Really Ties The Room Together

join:2003-08-12
Troy, NY

Re: He's right

Ah, I already know that, TK. Forgive the facetiousness, but I was trying to use a little levity in the situation.
--
Attention. Attention, please. We have the funk. I repeat, we are in full possession of the funk.
jebba2005

join:2005-01-13
Portland, ME
All those towns, States, pensions, 401K's, IRA's, college savings accounts....screw them!

Rogue Wolf
Really Ties The Room Together

join:2003-08-12
Troy, NY

Re: He's right

Y'see, I know that there are a lot of interests riding on stock prices. I'm not honestly saying "screw the shareholders". The problem is that people like Mr. Moffett see stock prices as the only worthwhile concern for companies- never mind such things as investing in future technologies, improving customer service or increasing employee compensation. This ilk sees customers as nothing more than a money spigot, and believes that all businesses should extract maximum costs for minimum effort and shunt every last dime into dividends to boost up stock prices, so that people like Mr. Moffett can make fortunes playing those stocks on the market.

As for the customers... in effect, Mr. Moffett is saying "screw them". That's people like you and me, friend.
--
Attention. Attention, please. We have the funk. I repeat, we are in full possession of the funk.

JohnQPublic6
Premium
join:2002-03-22
Xanadu
said by jebba2005:

All those towns, States, pensions, 401K's, IRA's, college savings accounts....screw them!
Maybe the wireless industry should take a page from the API's (American Petroleum Institute) playbook and "educate consumers" on how paying through the nose is actually good for you. Not only are you likely a stakeholder in their business (albeit however tangentially), but paying outrageous fees is helping to prop up the US employment rate and creates high-paying jobs.

Someone just needs to sit you down and show you why paying exorbitant rates is in your best interest. Do it for you. Do it for the USA.
--
I feel stimulated.

KrK
Heavy Artillery For The Little Guy
Premium
join:2000-01-17
Tulsa, OK
No, he's not right. It's hardly collapsing. Maybe what he fears is that insane profit margins will collapse as competition forces them back down to reasonable market levels.
--
"Fascism should more properly be called corporatism because it is the merger of state and corporate power." -- Benito Mussolini

Linklist
Premium
join:2002-03-03
Longport, NJ
kudos:5
said by WeSRT4:

The nukes are about to fly in the wireless industry. You will see drastic measures to gain customers by the carriers offering cheaper and cheaper unlimited plans. There will be casualties.
I'm not so sure. While the whole stock market had a major collapse last year(including wireless stocks) and this year the market as a whole has been much worse, the wireless industry has actually been up so far this year. I have a wireless sector mutual fund that is actually in the black this year. Maybe the investors know something he doesn't.
--
My BLOG .. .. Internet News .. .. My Web Page

RadioDoc
Yeah, like it matters.
Premium,ExMod 2000-03
join:2000-05-11
La Grange, IL
kudos:2
Reviews:
·AT&T Midwest

Re: He's right

All you need to know is how to watch a 16 year old with their cell phone, and then imagine what kind of catastrophe it would take to remove said cell phone from the 16 year old's hands, and then figure the odds of such catastrophe. With that knowledge you can then predict that the Wireless industry is in no danger of losing money.

Yeah, 50% yearly growth is probably over but that is hardly corporate Armageddon.
--
Toolmaster of La Grange.

en102
Canadian, eh?

join:2001-01-26
Valencia, CA
I think wireless in general will do better than the average company for multiple reasons:

1 - Cheaper to own/use than a landline
2 - People are ditching their landlines to use wireless
3 - For low use users, prepaid is very viable option
4 - Family plans

There will be a time that WILL come when the wireless market becomes saturated. When that day comes, it will be a bigger issue.

RadioDoc
Yeah, like it matters.
Premium,ExMod 2000-03
join:2000-05-11
La Grange, IL
kudos:2

Re: He's right

5. Wireless users have been trained that absolute rubbish constitutes "service".
--
Toolmaster of La Grange.

mod_wastrel
iamwhatiam

join:2008-03-28
kudos:1

Totally uncalled for...

Karl, I get the first image--the bag o' money. The second is just redundant--another bag o'... "money". (Can I get ABP to block just the image of that guy... everywhere? [/rhetorical])

Karl Bode
News Guy
join:2000-03-02
kudos:33

Re: Totally uncalled for...

If only AdBlock Plus was that helpful...

Ihateall

@iso.com

Smack

Is it me or does anyone want to smack him and his smiling face.
Austinloop

join:2001-08-19
Austin, TX
kudos:1

Re: Smack

yep

IowaMan
Premium
join:2008-08-21
Grinnell, IA

Re: Smack

+1

rec9140
Provoice just DO it

join:2003-07-29
Mulberry, FL
said by Ihateall :
Is it me or does anyone want to smack him and his smiling face.

Smack....I am thinking more of terminate with EXTREME PREJUDICE.

But then I have little patience for his ilk.
--
If its not Linux, Unix or BSD, and using KDE 3.5.x it SUCKS! - Ban all copyright, trademarks, and IP laws!//Lorem ipsum ei pro stet equidem labores, at enim animal expetenda nec. Ea vix argumentum dissentiunt, u

baineschile
2600 ways to live
Premium
join:2008-05-10
Sterling Heights, MI
Reviews:
·Comcast

FioS?

Please explain how the 23 billion dollar investment in Fios with the mere 800,00 tv customers they have gained is helping them "weather" the economic crisis? I could have assumed it was the 100 million wirless customers they have, but I could be wrong.

I am not saying that the Fios investment was a bad idea, nor am I suggesting that it wont eventually pay off. But has verizon recouped 1% of the Fios investment they have made yet? The answer, is no.

IM1811

join:2001-08-20
Haverstraw, NY

Re: FioS?

They don't need to explain it, it was investment. Its all about creating a duopoly. You have to spend money to make it.
--
»www.bartgordon.net

RARPSL

join:1999-12-08
Suffern, NY
said by baineschile:

Please explain how the 23 billion dollar investment in Fios with the mere 800,00 tv customers they have gained is helping them "weather" the economic crisis?
FIOS is not only TV Customers. It is also Phone/Internet and Internet-Only customers. Thus the number of Customers who have FIOS TV does not tell the whole story on the number of FIOS Customers.
ITALIAN926

join:2003-08-16
kudos:1
Reviews:
·Verizon FiOS

1 edit
Ummm, your statistics are completely wrong. The company had 1.9 million FiOS TV customers at year-end 2008.
Keep in mind those FiOS TV customers are also internet and voice customers.
They are now adding 250,000 - 300,000 FiOS customers every single quarter...and everyone I know wants this service.

james1

join:2001-02-26

Big business...

The problem with big business these days is that their business model depends on constant growth. Obviously something can't just keep growing *forever*, eventually every customer will have your product and then what? Where is your growth now?

Protip: Your business doesnt need to span the entire world in order to be profitable, let other people worry about the other markets and you can worry about yours.

Its a Secret
Please speak into the microphone
Premium
join:2008-02-23
Da wet coast
kudos:3

Re: Big business...

How true. With the economy as it is, these people are really lucky to just break even, or maintain a profit. If the economy get worse, all bets are off. Deal with it, I have to.
--
"In the future, that which is not mandatory will be illegal"

David
Now accepting new patients
Premium,VIP
join:2002-05-30
Granite City, IL
kudos:78

he must work for CNBC.

»consumerist.com/5164886/john-ste···oys-cnbc

That article says it the best.

NOCMan
MacChatter
Premium
join:2004-09-30
Colorado Springs, CO

Investigate him

He's probably shorting stock or something to that effect.
--
Play a Death Knight?
www.theebonhold.com

jpl931

join:2001-02-22
Herculaneum, MO

Re: Investigate him

do you think he would do that????? He appears very ethical like your average snake oil salesman.....
tmc8080

join:2004-04-24
Brooklyn, NY
Reviews:
·ooma
·Optimum Online
·Verizon FiOS

industry evolution..

You all make it seem as if the wireless industry is in crisis.. but in reality it is in a state of evolution. Smart phones are slowly becoming the NORM in the industry and will get cheaper (sorry for all of you paying $600+ for a phone, but your getting hosed) by orders of magnitude-- your $600 phone will be $150 soon. The $300-400 phones will be $60-75. Voice calling will be value added features of data plans. I'm sad to say, there will be many charging for aggregate data caps for some time, but unlimited plans will be available for a $$ Price $$-- but voice will be virutally free as part of all plans (or a bucket of 2,500+ rollover minutes per month).

Prices will range from $25-99 for unlimited voice + 5-10gb all the way upto next gen high speed @ 50mbits unlimited for $99/month. By this time, FIOS should see their first price cuts on the horizon q4-09 q1-10 making all their services 1/2 their current price. Sure, blame the stupid economy, customer retention, more cost effective technology.. but the deals will get better.

BTW, $25 a month for wireless will be a Vonage/Voip killer. Who wants to be tied down to a home land line when you could have a cell phone & same features for the same price each month?

kamm

join:2001-02-14
Brooklyn, NY

Re: industry evolution..

Very true except that new models will always carry a hefty price tag, no matter how cheap they become in a year.

On the pricing it was always just the question of WHEN - Europe abandoned this DISGUSTING AMERICAN RIPOFF PRACTICE of charging both ways regardless of who calls whom and they have a MUCH BIGGER and FAR MORE ADVANCED cellular market.

It's about time to end AT&T's, VZ's etc market abuse.
--
[BQUOTE=[user=bicker]]Waaaa waaaa waaaa. You just want what you want and don't care to factor in what is right or true. Your perspectives are un-American, and deserve far more ridicule than I'm prepared to pile on them.
[/BQUOTE]

ropeguru
Premium
join:2001-01-25
Mechanicsville, VA

Self serving??

So he knows he is influential. He makes ass hat comments like this to drive stock prices low. Then he takes the money he has in the past and gobbles up as much of the cheap stock as he can knowingly all the time that people will figure it out and prices will go back up. He then sells said stock and makes a fortune.

This is why day traders should NOT be allowed into the market place.

morbo
Complete Your Transaction

join:2002-01-22
00000

Re: Self serving??

doesn't someone investigate these people? what am i thinking...

kamm

join:2001-02-14
Brooklyn, NY

Stupid little clown tries to sound like someone important...

...but it does not work.

He might can make an easy buck on these clueless stupid corporats but nobody can be fooled: THIS IS VERY GOOD NEWS FOR EVERYONE, FOR ALL CUSTOMERS!

I would go further and call for an action: let's cut back your wireless spendings and accelerate this process - the less you spend the sooner they will introduce drastic price cuts BECAUSE THEY HAVE ZERO CHOICE!

This is what I'm telling to everybody, that there's a flip side to this economic meltdown: things get cheaper.
--
[BQUOTE=[user=bicker]]Waaaa waaaa waaaa. You just want what you want and don't care to factor in what is right or true. Your perspectives are un-American, and deserve far more ridicule than I'm prepared to pile on them.
[/BQUOTE]

danclan

join:2005-11-01
Midlothian, VA

Re: Stupid little clown tries to sound like someone important...

You might want to study economics some more. Cheaper goods isn't always a good thing.

Deflation is actually the worst thing that can happen to an economy. Cheaper to a point due to competition is a good thing. Cheaper to where its more expensive to make than it is to sell is bad.

Things getting cheaper has a very serious and debilitating effect on those who make the goods. They usually stop selling them and they and their workers no longer have work. No longer have work...no longer have money...no money to spend means no one buys the goods...the cycle becomes self fulfilling and spiraling. That is not a good thing.

Dont think it can happen? They didnt think so in 1928...they are hoping it wont happen now and are doing all they can to prevent deflation or at least they hope they are doing all they can...

kamm

join:2001-02-14
Brooklyn, NY

1 edit

Re: Stupid little clown tries to sound like someone important...

said by danclan:

You might want to study economics some more. Cheaper goods isn't always a good thing.
You might want to study my post some more - I said THIS is very good news for us, customers. You know, wireless prices going down.

quote:
Deflation is actually the worst thing that can happen to an economy. Cheaper to a point due to competition is a good thing. Cheaper to where its more expensive to make than it is to sell is bad.

There's virtually zero price competition right now and we are talking about THIS news, ablout the loomin price wars in wireless services - what are you talking about?

Things getting cheaper has a very serious and debilitating effect on those who make the goods. They usually stop selling them and they and their workers no longer have work. No longer have work...no longer have money...no money to spend means no one buys the goods...the cycle becomes self fulfilling and spiraling. That is not a good thing.

Dont think it can happen? They didnt think so in 1928...they are hoping it wont happen now and are doing all they can to prevent deflation or at least they hope they are doing all they can...
Too bad these companies don't sell anything but a service, making money hand over fist while abusing the market.

Secondly cheaper communication services means BETTER BUSINESS OPPORTUNITIES FOR small businesses, everyday people.

I am sick and tired of all the BS these megalo-corporats keep telling everybody, that their future defines our future - this COMPLETE AND UTTER BS serves THE WEALTHIEST 1% of the population, THEIR GRIP on the wealth, this is compelte and utter BS, period.
--
said by bicker:

Waaaa waaaa waaaa. You just want what you want and don't care to factor in what is right or true. Your perspectives are un-American, and deserve far more ridicule than I'm prepared to pile on them.

sapo
Cruising Down Memory Lane
Premium
join:2002-09-16
Sacramento, CA
kudos:1
That is a very basic viewpoint of stuff, all you need to understand is the basic economic terms of comparative advantage and absolute advantage.
AVonGauss
Premium
join:2007-11-01
Boynton Beach, FL

Seriously?

Why are we still listening to articles about him? Has he had any useful insight recently that I missed? Strangely, a wall street analyst is not my first source of information these days.

jpl931

join:2001-02-22
Herculaneum, MO

Craig (media whore) Moffett

Just another media whore looking for face time

jpl931

join:2001-02-22
Herculaneum, MO

Wall street analysts


Wall street analysts (those that are left) have to make themselves heard. And since they are so highly respected by society, any time they get the chance to utter some verbiage they take advantage and the media who needs something to put forth gobble it up and spew it forward. And we all know that a trained monkey is just as accurate over time as a wall street analyst because they are guessing as much as theorizing. So apply the 50-50 rule: listen to 50% and believe 50% of the remainder and you will be on target. What a job getting paid to guess....nice gig if you can get it I guess

MAgou

@telus.net

What a wanker...

Fios is a bad idea? heck this numb nuts prob thinks dial up and aol are the future if he can't undestand the value of easily upgradable systems like verzion fios are useing then he is a fool. Providing TV internet and voip all on one line that won't have to worry about congestion is the future for the next 100 years unless LTE and wireless overtake it but with all the complications of wireless technology a solid land line is for all the consumers data requirements is a great investment. He/or his friends are prob just heavily invested in cable or other obsolete technology. I Wonder if this guy could even figure a way out of a plastic bag. People like this d-bag are why America tries to constantly move backwards instead of forwards.

Forward thinking, innovative ideas? HELL no you need stock growth each quarter that's what makes a good company! Who cares about success and good products eh?

Whats next MR know it all? magazines/newspapers gonna make a comeback and kill the internetz? Is the abacus gonna come back and replace our calculators ? Perhaps i should heavily invest in a vinyl records factory cause mp3s are just silly.

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