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story category Comcast Tech Left Dangling 100 Feet Up
Though saved his own life by following proper safety guidelines...
(old news - 01:30PM Friday Jan 09 2009)
tags: business · hardware · cable · install · Comcast
We've explored how tower climbing (really any elevated structure) is one of the most dangerous professions in the United States, at least when looking at the death rate per 100,000 employees. After a recent spike in climber deaths, many companies re-assessed their safety protocols, and forced subcontractors to revisit safety procedures. This week saw a Comcast technician fall from a water tower in Ohio while installing equipment. While his rigging broke, Wireless Estimator reports that 34-year-old Chris Faylor lived because he followed proper safety procedures. Faylor's harness and lanyard arrested his fall, though he dangled a hundred feet above the ground before being rescued by local firefighters.

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  3. Verizon Laughs Off DOCSIS 3.0
  4. Yet Another Cable Customer Sues Over Forced Cable Box Rentals
  5. Users Can Now Buy Comcast DOCSIS 3.0 Modems
  6. Still Waiting On Faster AT&T Speeds, Line Bonding
  7. Comcast Sued Again Over Forced Equipment Leases
  8. Comcast Sued (Again) For Cable Box Rentals
Forums » Comcast Tech Left Dangling 100 Feet Up
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T4K

join:2002-03-13
Roach, MO

Go Cliffhanger!

At least he survived

baineschile
2600
Premium
join:2008-05-10
Sterling Heights, MI

Ahem

Comcast just towers above the rest

(lol)
T4K

join:2002-03-13
Roach, MO

Re: Ahem

lol.... bet he had some dirty pants after that.
atigerman

join:2002-01-19
Tigerton, WI

Re: Ahem

said by T4K See Profile :

lol.... bet he had some dirty pants after that.
First you say it, then you do it....LoL
flashcore

join:2007-01-23
Lutherville Timonium, MD

Equipment?

I just want to know what Concast is doing installing gear on a water tower. Last I checked they were not in the wireless business so I don't see why he was up there to begin with.

Eat Me

join:2002-09-25
Sussex, NJ
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Re: Equipment?

said by flashcore See Profile :

I just want to know what Concast is doing installing gear on a water tower. Last I checked they were not in the wireless business so I don't see why he was up there to begin with.
Cable companies have a lot of wireless equipment, such as local microwave links. They're being replaced by fiber but there are some still out there.
russotto

join:2000-10-05
Collegeville, PA
Land Mobile, maybe.
cmaenginsb
Premium,MVM
join:2001-03-19
Palmdale, CA

Re: Equipment?

said by russotto See Profile :

Land Mobile, maybe.
You'd be surprised the amount of microwave video backhaul is done by the cable cos. It's how they get a station from 120 miles onto their networks in many cases.

Eat Me

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Sussex, NJ
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1 edit

Re: Equipment?

said by cmaenginsb See Profile :

said by russotto See Profile :

Land Mobile, maybe.
You'd be surprised the amount of microwave video backhaul is done by the cable cos. It's how they get a station from 120 miles onto their networks in many cases.
Go to »theoldcatvequipmentmuseum.org/ and click on "Off Air reception." You'll see a lot of the big antenna arrays they used to pick up distant stations.

There's an array made up of multiple towers used as passive elements for VHF. The scale of that thing is absolutely freaking amazing.

Here it is: »theoldcatvequipmentmuseum.org/12···dex.html

natter

join:2000-12-18
Littleton, CO

Re: Equipment?

Click for full size
We still have one of the huge simulsat dishes. Anyone want to buy it..:)

Matt
Gone playing Dragon Age Origins
Premium
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Jamestown, NC
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said by flashcore See Profile :

I just want to know what Concast is doing installing gear on a water tower. Last I checked they were not in the wireless business so I don't see why he was up there to begin with.
They can extend the cable plant wirelessly. We had a wireless cable plant extension in Downtown Greensboro installed in our building since Time Warner hasn't laid cable under the historical parts of town.
patcat88

join:2002-04-05
Jamaica, NY

Re: Equipment?

said by Matt See Profile :

They can extend the cable plant wirelessly. We had a wireless cable plant extension in Downtown Greensboro installed in our building since Time Warner hasn't laid cable under the historical parts of town.
Where the hell do they get almost 1 ghz of spectrum from to do that?

NOZIREV

join:2008-07-10
New Bedford, MA
They definitely have wireless gear that they could put up there, cablecos use wireless devices to provide internet to places they cant get cable.

ninjatutle
Premium

join:2006-01-02
San Ramon, CA
·Sprint Mobile Broa..

hmm

"Comcast had an employee on site during the rescue who kept the Comcast management team informed of rescue efforts. "

Nice of them to remain seated in their warm offices...

If the guy would have drank Red Bull, he could have saved himself. It gives you wings...
RayW
Premium
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Layton, UT
clubs:
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Re: hmm

said by ninjatutle See Profile :

"Comcast had an employee on site during the rescue who kept the Comcast management team informed of rescue efforts. "

Nice of them to remain seated in their warm offices...
And that is where they should stay, out of the way of people who have work to do and who do not need incompetent 'have to be in charge' types screwing up things.

said by ninjatutle See Profile :

If the guy would have drank Red Bull, he could have saved himself. It gives you wings...
You have been watching too many ads.
--
I am not lost, I find myself every time.

Transmaster
Don't Blame Me I Voted For Bill and Opus

join:2001-06-20
Cheyenne, WY
·Qwest.net

It could have been worse

Click for full size
A whole new meaning to the term ski bum
The other person in the chair lift is the "ski Bum's" daughter who will no doubt have to seek counselling for terminal embarrassment.

Karl Bode
News Guy
join:2000-03-02

Re: It could have been worse

I saw that. Wanted to add that as a "could be worse" story addendum, but the exposed err, unit probably would have drawn cries of impropriety from the peanut gallery...
AVonGauss
Premium,MVM
join:2007-11-01
Boynton Beach, FL

Re: It could have been worse

I think it was a good choice not to add the "exposed unit" - not so much for propriety, but the poor guy's picture has been all over the national news at this point.

Transmaster
Don't Blame Me I Voted For Bill and Opus

join:2001-06-20
Cheyenne, WY
·Qwest.net

Re: It could have been worse

there is a full set of Photo's over at "Smoking Gun"
As you can see there was no exposed unit to be see. The cold must have shrunk thing down to a bare
( sorry) minimum.

»www.thesmokinggun.com/archive/ye···il1.html
--
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- Mark Twain in Eruption

major marco
Res Firma Mitescere Nescit
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join:2003-02-13
Stepford, CA
clubs:

said by AVonGauss See Profile :

I think it was a good choice not to add the "exposed unit" - not so much for propriety, but the poor guy's picture has been all over the national news at this point.
Poor guy??? Whatta dumbass. I'd like to know how exactly one's drawers drop while sitting on a ski lift. I mean, notwithstanding that the asshat nearly fell OUT of the lift, wasn't he wearing pants with an elastic waistband?? WTF.
--
The Toll

Tracking Lord Stanley

ninjatutle
Premium

join:2006-01-02
San Ramon, CA
·Sprint Mobile Broa..

Where's snowzilla when you need him

birdfeedr
Premium,MVM
join:2001-08-11
Warwick, RI
·Verizon FIOS

Re: hmm

said by ninjatutle See Profile :

"Comcast had an employee on site during the rescue who kept the Comcast management team informed of rescue efforts. "

Nice of them to remain seated in their warm offices...
Faylor was a worker for Preferred Tank & Tower, Inc. of Evansville, Indiana, obviously subcontracting for Comcast. Safe to say he was an experienced climber. There were other Comcast people on site, and yes, it's normal procedure to keep management people informed of rescue efforts.

I'd have an issue with them if the crew foreman called back in at the end of the day, and said "We're running a little behind getting the hookup finished. We had a guy fall and almost die but he got rescued, and he's ok, but he should probably have a couple of days off before he goes back up the tower." So, Ninja, I'm not sure what point you're trying to make.

If you've ever investigated a serious accident like this, you'll understand that there are far more dynamics involved than simply suits in a warm office. If you've never seen one of these up close, you'll have to take it on faith that it's being investigated.

FWIW, the Wireless Estimator article has a couple of more details about the accident, while the Crescent-News article has more info about the rescue effort.
rob316

join:2005-10-17
Carteret, NJ

1 edit

OxyMoron

Wait Comcast Employee following Safety Procedures isn't that an OxyMoron lol.
fiberguy
My views are my own.
Premium
join:2005-05-20

Re: OxyMoron

said by rob316 See Profile :

Wait Comcast Employee following Safety Procedures isn't that an OxyMoron lol.
No.. and that's a really stupid thing to say.

The biggest failure to comply that I know of MANY techs is the hard hat. However, its hard to find many that won't put their own safety first.

I find your comment ignorant, stupid, and am offended by it.
rob316

join:2005-10-17
Carteret, NJ

Re: OxyMoron

Whatever
fiberguy
My views are my own.
Premium
join:2005-05-20

Re: OxyMoron

said by rob316 See Profile :

Whatever
Another genius comment. Be proud.

MadMANN
Premium
join:2005-08-19
·Comcast

Re: OxyMoron

said by fiberguy See Profile :

said by rob316 See Profile :

Whatever
Another genius comment. Be proud.
He is. There is always one who thinks they are coming off funnier and/or more intelligent than they ever could in real life. Welcome to the world where the cyber-cool hang.

major marco
Res Firma Mitescere Nescit
Premium
join:2003-02-13
Stepford, CA
clubs:

said by fiberguy See Profile :

said by rob316 See Profile :

Wait Comcast Employee following Safety Procedures isn't that an OxyMoron lol.
No.. and that's a really stupid thing to say.

Settle down. Don't get yer panties in a wad, sweetie.
--
The Toll

Tracking Lord Stanley

gggo

@verizon.net
It was a contractor, so their record is safe!!

james

join:2001-02-26
antarctica

said by rob316 See Profile :

Wait Comcast Employee following Safety Procedures isn't that an OxyMoron lol.
No, I think it's what we call a paradox... or is it irony? Maybe it's a protagonist? Rising action? Climax?

ComcastTrainer

@optonline.net

That is a stupid comment. Comcast does go through an intense safety program with all technicians. In fact techs have to pass the safety part first before they learn cable.

While they are learning cable, the safety is reinforced through out the training.

I commend the techs for following safety processes.
Chaldo

join:2008-03-18
West Bloomfield, MI

At least he saved his life

At least he is still alive after that. You can't complain about the safety procedures if they work, especially after this outcome.

Transmaster
Don't Blame Me I Voted For Bill and Opus

join:2001-06-20
Cheyenne, WY

Re: At least he saved his life

I hope he wasn't facing straight down like "the Ski Bum" he probably let loose in his pants. Hanging face down would not have been cool.

martissimo

join:2001-12-01
Las Vegas, NV
clubs:

Re: At least he saved his life

the safety harness and lanyard systems most commonly used leave you in a seated sort of position, the biggest hazard at that point is cutting off the blood to your legs, which leaves you with a need to emulate walking basically, that or using a little drop down loop that you can put a foot in and alternate standing on your legs
Ulmo

join:2005-09-22
San Jose, CA
·Comcast
·SONIC.NET

Re: At least he saved his life

said by martissimo See Profile :

the safety harness and lanyard systems most commonly used leave you in a seated sort of position, the biggest hazard at that point is cutting off the blood to your legs, which leaves you with a need to emulate walking basically, that or using a little drop down loop that you can put a foot in and alternate standing on your legs
That's what they teach us in safety class. The safety teacher mentioned many different rescue scenereos. He said to make sure you have not only a emergency fall arrest system, but also to have a rescue plan. The foot thing to keep blood flowing was one. Another is a way to get to a ledge that you can stand on or even climb to safety. While swinging to the ledge was one method mentioned, they did say there ought to be other safer methods, like tying a second rope to it that you can pull on to pull yourself over to someplace where you can maneuver in some way (in a tower situation, an obvious place to maneuver to is the tower someplace where you have climbing control). A third option in some cases is to have a drop-down rope ladder you can use to (carefully) climb down. Of course, you have to make sure you don't fall while rescuing yourself.

FicmanS
Premium
join:2005-01-11
Brownsburg, IN
clubs:

Good Lord...

You couldn't pay me enough to do that kind of work, safety procedure don't fail me now...

Eat Me

join:2002-09-25
Sussex, NJ

Re: Good Lord...

eh its not really that bad. I climb towers all the time, sometimes over 300ft.

Accidents happen but that's why you have your fall arrest gear.

tim_k
Buttons, Bows, Beamer, Shadow, Kasey
Premium
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Stewartstown, PA
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·WildBlue

said by FicmanS See Profile :

You couldn't pay me enough to do that kind of work, safety procedure don't fail me now...
Ah, but whenever a union telecom worker gets a raise, you hear the complaints here.

I hated pole climbing, mid spans could be really scary. Glad I don't do it anymore.
--
RIP my babys Buttons 1/15/94-2/9/07 & Beamer 7/24/08, Buttons, Buttons video, Beamer

memememeeeeeee

@comcast.net

Per 100,000?

Considering 100,000 techs nation wide that's like once per year.

equipment failure is inevitable. But the chance that it's going to specifically happen to you on a specific day while you are working and even then you are up on a pole is like finding a 5 leaf clover in a mt. meadow. They're out there but you never find one.

Then there's the idiot who trys to hang a mid-span on with his ladder on the wrong side of the spank and hasn't cut the drop from the house. HELLLOO!!! load span dummy. "CUT", "TWANG" yeah he's in a wheelchair now. Or the dummy who climbs the pole just to connect the fitting to the tap so he plops his 28 footer up against the pole and just climbs up... Yeah he has a steel plate in his head now.

STUPID's

Wills

join:2001-01-03
Port Charlotte, FL

Re: Per 100,000?

Well look at the bright side, he can't fall asleep on someone's couch, get caught masterbating, or blow up their house from up there...
--
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Eat Me

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Re: Per 100,000?

said by Wills See Profile :

Well look at the bright side, he can't fall asleep on someone's couch, get caught masterbating, or blow up their house from up there...
LOL! I almost forgot about those.

Jack Goff

@comcast.net
Wrong! The masterbator was a member of the Verizon gang.

»Verizon's Masturbating Salesman
ebubman

join:2002-01-17
Enola, PA

brave folks!

i have to say that anything over three feet off terra firma scares the royal sh!t out of me. hats off to the brave folks who are able to climb those towers!!! bub

fatness
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For those who didn't see this from a previous news article:



xdeadhead
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1 edit

you can never be too safe

when you're that far off the ground. established safety protocol is exactly that for a reason. it works. why is it i see so many comcast contractors up poles on ladders NOT following them? Hardhats and safety vests and belted in are givens when working aloft. I cant tell you the ladders i see not secured properly. actually i know why this happens; pressure from above on unrealistic jobs per day, repeated reports and matrices the average union tech or contractor couldn't care less about. they don't care coz they have to pretend to care about stuff while they're at your house. at least comcast union techs fake it well, the contractors REALLY don't care. the state of things in repair is as bad as it is. wow that turned into a mini rant. lol sorry.

SolarPup
IT Geek-Dawg
Premium
join:2002-03-07
The Pound
clubs:

Contractor, not employee

This is a contractor.. not an employee... the comcast tech was on the ground letting management know of the guy being rescued.
--
...I don't have a 8mb speedy connection, I fly through the net at low altitudes!

WiFiGuyinAZ

@comcast.net

Their first mistake...

Was sending the Fire Department. Don't get me wrong, the FD would do all that they could to get this guy down, but they should have called another tower climber or tower company. We are trained to perform a quick and safe rescue. This would not have been so bad if he had another climber onsite. That is, if they were properly equipped to perform the rescue. Good thing he survived.

WiFi-Guy
Ulmo

join:2005-09-22
San Jose, CA
·Comcast
·SONIC.NET

Re: Their first mistake...

said by WiFiGuyinAZ :

Was sending the Fire Department. Don't get me wrong, the FD would do all that they could to get this guy down, but they should have called another tower climber or tower company. We are trained to perform a quick and safe rescue. This would not have been so bad if he had another climber onsite. That is, if they were properly equipped to perform the rescue. Good thing he survived.

WiFi-Guy
They should call someone who can contact height/fall rescue professionals trained to deal with these types of emergencies (I forget the terminology -- it's a neat term, something like vertical rescue or gravity-danger rescue or something pretty obvious, but I forgot it). Just as long as the system is in place for that contact to be properly made (swiftly and to the right people effectively), it doesn't matter what happens to be the name of the telephone (even if it is Fire Dept Co as intermediary, or as employer of that particular rescue professional/team, etc.). OTOH, if the communication to the appropriate professional is NOT made (e.g., the fire dept. isn't trained, doesn't know who to call, etc., or even worse yet, that no one is able to be local that is trained and ready to respond to such emergencies -- a responsibility not only of the civilian forces but also of the companies that have height-related work), then that is really inappropriate.
Forums » Comcast Tech Left Dangling 100 Feet Up


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