Comcast Struggles With Subscriber AdditionsThough met or exceeded most Wall Street estimates... ( old news - 10:05AM Wednesday Feb 18 2009) tags: dsl · competition · coverage · business · cable · VoIP · Comcast · ComcastTipped by JSRoman  Comcast issued their fourth quarter earnings this morning, showing that the cable giant took a slight hit from the stumbling economy. Comcast added 247,000 digital cable subscribers in Q4, down from the 530,000 added in the fourth quarter last year. It added 184,000 high-speed Internet customers, down from last year's 341,000, and it added 340,000 voice customers, down from last year's 490,000 (still pretty stellar). Comcast also announced a basic video subscriber loss of 233,000. On the plus side, Comcast says that their average revenue per video subscriber rose to $113.80 from $104.25, and the cable company beat most Wall Street estimates. Subscriber losses are thanks to the economy, the imploded housing market, and competition from baby bell competitors. Listening in on Comcast's conference call this morning, the company claims the telcos are offering lower prices "for short term market share gains," but Comcast notes that 66% of new broadband customers still came from DSL. That's up from 44% a year ago, suggesting that speed does matter. Overall, Comcast revenues in Q4 were $412 million, down from $602 million one year ago, though the cable giant took a $378 million hit for their investment in the Clearwire joint venture. Despite the lower subscriber numbers, Comcast spent slightly less on network upgrades in 2008 than predicted ($5.75 billion versus $6.12 billion), while convincing many customers to upgrade to more expensive service. As an aside, the carrier also stated that their "wideband" DOCSIS 3.0 deployments have reached about 25% of their customer footprint.
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 Desdinova
join:2003-01-26
Gaithersburg, MD | And I Suspect.. ..that adding things like bandwidth caps will only help those numbers drop as more folks start streaming more data (and begin to feel the effect of those caps) and fios moves into more of their markets. None of that's gonna happen immediately, tho'. | |
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dr3yec
join:2002-12-19
00000 | Re: And I Suspect.. Totally agree. Caps would keep me from ever coming back. | |
| | | fiberguy
My views are my own.
Premium
join:2005-05-20
| Re: And I Suspect.. said by dr3yec :Totally agree. Caps would keep me from ever coming back. And you prove the point for comcast. You're in a very small minority which won't matter to them. There is this notion that everyone's going to stream content from the internet.. The core customer who "spends money" doesn't care about going to several sources for content, the web being one of them. And, those that are trying to spend less to no money.. well, what you and MANY make the mistake of is that you're not the customer they want, or really have now, anyway.
You have to keep in mind that the people on this site by FAR are in the minority when it comes to the overall picture and don't/won't make an impact on their business.
This entire picture is economy based, not competition based. Most depressed people don't switch from one provider to another to save $15 to $20 a month as they're likely to think that it won't matter anyway so they stick it out where they are.
Logic, in many Americans, doesn't exist. | |
| | | | ashworth
join:2001-10-06
Pittsburgh, PA
 ·Verizon Online DSL
| Re: And I Suspect.. Fortunately, the minority will be the majority in 10-20 years and I hope Comcast has their head between their knees at that time, like they did today. They are maxed out and will continue to lose residential subs, but are getting business customers in our area. They're gonna need more than DOCSIS 3.0 to compete with the future. They have a pipe that sucks. | |
| | | | | fiberguy
My views are my own.
Premium
join:2005-05-20
| Re: And I Suspect.. "They have a pipe that sucks."
How so? or did that just sound good?
"Comcast has their head between their knees at that time, like they did today."
Pouring it on a little thick today, huh? The amount of subs lost, today, was nothing.
Sprint lost millions of subs and they're still alive. As much as people love to root for companies "to die" many of them won't as you hope. Further, the "die" mentality only shoes one's ignorance in the market place. Sure, let's have all the companies we hate DIE.. and when you get the choices down to a small few, what do you think will happen to the price of the service at your favorite company? They're going to start going up.. but fortunate for many, you'll have someone new to hate again.
A subscriber loss is not the end of the world.. it happens. Some people need to stop their side job of analysist and leave that to those that understand business.
You are right about one thing.. they're going to need more than DOCSIS 3.0 to compete with the future.. um, duh?! Obvious statement. DOCSIS 1.1 and 2.0 was great until Verizon launched fiber (even though other companies were doing it for years albeit a smaller scale) but people like you seem to think that DOCSIS 3.0 is the end of the line. | |
| | me1212
join:2008-11-20
Pleasant Hill, MO
 ·VOIPo
| I agree, if CC cost x for internet and a DSL cost close to x and the DSL has no cap even if the speed is a bit less which one would you take? IF you are willing to do ur home work on the stuff you can get tv phone and internet for less than CC and get more. | |
| | | 
jt7
@comcast.net | Re: And I Suspect.. you guys forget even att is testing cap. the caps they are test are much lower than comcast 250gb cap. | |
| | | | me1212
join:2008-11-20
Pleasant Hill, MO | Re: And I Suspect.. Its not so much the cap that I don't like about CC(give the choice between CC and a DSL with no cap the DSL still wins IMHO.) The throttle is what I dislike. | |
| | | rob316
join:2005-10-17
Carteret, NJ
 ·Comcast
·Verizon Online DSL
| I agree 100%, do your research I have Verizon Triple Play package of DSL 5mg, Phone and Direct TV for a total of $141.00 a month. I do not need 20mg download for my internet use and DTV WOW lets just say it blows away Comcast when it comes to equipment, features and most of all HD. | |
| | | | me1212
join:2008-11-20
Pleasant Hill, MO
·VOIPo
| Re: And I Suspect.. I have dish my grand parent have CC, I think I ,inadvertently, talked them into getting dish. CC charges $7 for one DH box(they have 2 HD tvs) and $13 for 2 and on. Dish $5 for each extra box $10 for HD access more HD channels too, not as amny as directv, but costs less. And 1080p VoD. I do not know if it 10 for each box, but still each hd box has a dual tuner so thats 4 tvs and 4 DVRs 2 of which are HD. BTW does verizon have a cap? | |
| | | | | rob316
join:2005-10-17
Carteret, NJ | Re: And I Suspect.. No Caps on Verizon DSL | |
| | | | | | me1212
join:2008-11-20
Pleasant Hill, MO | Re: And I Suspect.. I am not surprised that could hurt their cash flow. | |
| | 
hobgoblin
Sortof Agoblin
Premium
join:2001-11-25
Orchard Park, NY
clubs: | I think these results show that Comcast continues to give customers what they want despite the continual bleating on this site.
Hob | |
| | | underthehood
Premium
join:2006-01-04
Rockford, IL
·Comcast
| Re: And I Suspect.. Lets see................Comcrap is giving me "what I want?" Caps, can't download anything on BT, constant service outages, constantly moving stations from the base cable pkg to the digital only and sending out mailers saying this is an IMPROVEMENT?! Oh yeah I'm getting everything I want except for some vaseline and a kiss after the total screwing I get | |
| | | |
hobgoblin
Sortof Agoblin
Premium
join:2001-11-25
Orchard Park, NY
clubs:
| Re: And I Suspect.. said by underthehood :Lets see................Comcrap is giving me "what I want?" Caps, can't download anything on BT, constant service outages, constantly moving stations from the base cable pkg to the digital only and sending out mailers saying this is an IMPROVEMENT?! Oh yeah I'm getting everything I want except for some vaseline and a kiss after the total screwing I get And you are still a customer?
Oh well.
Hob
--
"A foolish consistency is the hobgoblin of little minds."
- Ralph Waldo Emerson
| |
| | | | | BosstonesOwn
join:2002-12-15
Everett, MA
clubs: | Re: And I Suspect.. No what your seeing is most folks don't have much choice in some regions. And choose the lesser of 2 evils.
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"It's always funny until someone gets hurt......and then it's absolutely friggin' hysterical!" | |
| | | | | | | | | | | PapaMidnight
join:2009-01-13
Baltimore, MD
| said by hobgoblin :I think these results show that Comcast continues to give customers what they want despite the continual bleating on this site. Hob Really? Because I gotta tell you, I didn't exactly ask for Caps nor Traffic Shaping. Nor did any of my neighbors to my knowledge.
said by hobgoblin :said by underthehood :Lets see................Comcrap is giving me "what I want?" Caps, can't download anything on BT, constant service outages, constantly moving stations from the base cable pkg to the digital only and sending out mailers saying this is an IMPROVEMENT?! Oh yeah I'm getting everything I want except for some vaseline and a kiss after the total screwing I get And you are still a customer? Oh well. Hob Well you know, some of us live in the range of the 33% monopoly that Comcast holds in America without the option of Fiber Optic services, let alone DSL. | |
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NOZIREV
join:2008-07-10
New Bedford, MA
·Comcast
| Re: And I Suspect.. "Really? Because I gotta tell you, I didn't exactly ask for Caps nor Traffic Shaping. Nor did any of my neighbors to my knowledge."
Really you werent one of the people complaining that CC has an imaginary cap and they need to put it in writing what the acceptable use is. You may not have been one of those people but there were plenty out there complaining that CC was sending letters to people telling them that they were using to much bandwidth well now it is in plain black and white and i still see the complaining when will it stop.
--
"Citius, Altius, Fortius" [Faster, Higher, Stronger] | |
| | | | | | | HiDesert
join:2008-08-17
2 edits | Re: And I Suspect.. said by NOZIREV :You may not have been one of those people but there were plenty out there complaining that CC was sending letters to people telling them that they were using to much bandwidth well now it is in plain black and white and i still see the complaining when will it stop. Well in the end it would have happened anyway since CC chose to use sandvine and block traffic and even denied doing that even when presented with the evidence. I think that smoking gun more or less forced them to become transparent. Comcast was so arrogant that they thought they could do anything they wanted without any regulation.. But it got the FCC's attention and put them in the big PR spotlight. If anything brought on the caps it was the sandvine mess IMO. I mean CC was really stupid saying they only used sandvine during times of congestion. It ran 24 X 7 and they thought that nobody would notice? I'm sorry, comcast has only themselves to blame.
To this day comcast has yet to come forward and admit that sandvine was used 24 X 7 and to publicly apologize for the whole mess they created. The only think CC was sorry about was that they got caught. | |
| | | | | | | MrSpock29
join:2008-02-09
Hammonton, NJ
| said by NOZIREV :"Really? Because I gotta tell you, I didn't exactly ask for Caps nor Traffic Shaping. Nor did any of my neighbors to my knowledge." Really you werent one of the people complaining that CC has an imaginary cap and they need to put it in writing what the acceptable use is. You may not have been one of those people but there were plenty out there complaining that CC was sending letters to people telling them that they were using to much bandwidth well now it is in plain black and white and i still see the complaining when will it stop. They didn't always send letters, they also used obnoxious, accusatory phone calls. And while I complained about the hidden cap, I NEVER wanted to just know what it was, I was against the cap altogether. | |
| | | | | | | | fiberguy
My views are my own.
Premium
join:2005-05-20
1 edit | Re: And I Suspect.. "They didn't always send letters, they also used obnoxious, accusatory phone calls. And while I complained about the hidden cap, I NEVER wanted to just know what it was, I was against the cap altogether.'
How do you know they didn't send letters? Ever get the call?? I visited many homes for various reasons where people said they didn't get letters, when I told them they did, as the wife was walking out of the kitchen with a letter saying "honey.. I we got this a few weeks ago, I thought it was an advertisement offer".. and it was the letter.
And, you can be against the caps all you want.. I'm against being charged $0.40 cents for a slice of cheese on my Whopper, but it's how it's sold so I have to pay it if I want it. (It used to be included, but now it's extra) Things change.. and precious broadband, still one of the cheapest in home services provided, is not exempt from change.
What people, on this very site, don't realize, is that every day they come here and bitch about just how important it is to their survival, their very existence, and just how much they use it for everything, they are telling the providers "CHARGE ME MORE!! CHARGE ME MORE!!!"
When you make this service THAT important, and you TELL them it's THAT important to you, it all the sudden becomes of more.. "VALUE" to you.. your own importance doesn't equate cheaper prices.. it means they know you're going to pay for it becuase you can't live without your drug.
To this day, the average $35 price tag on internet is not going to catch the attention of anyone to do anything to drop your price ore remove caps. | |
| | | | | | | | | MrSpock29
join:2008-02-09
Hammonton, NJ
| Re: And I Suspect.. said by fiberguy :"They didn't always send letters, they also used obnoxious, accusatory phone calls. And while I complained about the hidden cap, I NEVER wanted to just know what it was, I was against the cap altogether.' How do you know they didn't send letters? Ever get the call?? I visited many homes for various reasons where people said they didn't get letters, when I told them they did, as the wife was walking out of the kitchen with a letter saying "honey.. I we got this a few weeks ago, I thought it was an advertisement offer".. and it was the letter. And, you can be against the caps all you want.. I'm against being charged $0.40 cents for a slice of cheese on my Whopper, but it's how it's sold so I have to pay it if I want it. (It used to be included, but now it's extra) Things change.. and precious broadband, still one of the cheapest in home services provided, is not exempt from change. What people, on this very site, don't realize, is that every day they come here and bitch about just how important it is to their survival, their very existence, and just how much they use it for everything, they are telling the providers "CHARGE ME MORE!! CHARGE ME MORE!!!" When you make this service THAT important, and you TELL them it's THAT important to you, it all the sudden becomes of more.. "VALUE" to you.. your own importance doesn't equate cheaper prices.. it means they know you're going to pay for it becuase you can't live without your drug. To this day, the average $35 price tag on internet is not going to catch the attention of anyone to do anything to drop your price ore remove caps. Yes, I got the call, and no letter, and they were rude, obnoxious, and accusatory. I am the one who gets the mail, and I know everything that comes here. But I think I already stated that didn't I? And you know from previous times you have trolled me that a lot of the issue had to do with a service problem that THEY contacted ME about.
Cheese is an extra to a hamburger. Totally different, bad analogy.
As far as your last statements, I don't speak for others, I have not stated what you did. However, I'll stay with my DSL. | |
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | MrSpock29
join:2008-02-09
Hammonton, NJ
| Re: And I Suspect.. said by fiberguy :You, and many that complained, DID ask for caps..  Nice spin. I don't believe any (or many) ASKED for caps. Everyone wanted to know what they were, since they were not being honest on the issue. There is a difference. And remember, many might not have known how much they actually used, especially since Comcast was enforcing a hidden cap without giving users a means with which to measure it. | |
| | | | | | | | | | | | | | | | | MrSpock29
join:2008-02-09
Hammonton, NJ
1 edit | Re: And I Suspect.. said by fiberguy :The only one spinning is you. Are you enjoying going through my post history and responding to everything? Sounds like at troll you be. You need to grasp the English language.. yes, people did ask for caps.. you can ask for caps with out actually asking for them. I don't think I need to educate you on how communications work, however, when people push the limits and play games by running servers, and downloading illegal content against the TOS and then threaten law suits and regulatory action where not was ever needed, that is asking for caps. Many people that get their butts kicked don't "ask" to get them kicked, but their actions sure ask for it sometimes. And, for the record, while there was a suspected cap of 250, it was loosely enforced based on the node usage, which is perfectly valid.. some people could go to TBs of transfer, while others got hit at 300.. they were not enforced unless they impacted the node. Now, with all the bitching and complaining, caps were in fact asked for. If you want to know your usage, install a meter.. their available to anyone that wants to get and install one. It's not called spin.. but nice try. What IS spin, however, is you calling them dishonest.. there was never an established protocol, but again, you people wanted one, and you got it. You can't enforce something for a few that cried out and asked, you have to enforce them for everyone. The trouble makers, the 1% of the customers out there making the most noise, caused this for everyone... but chances are, you are never going to see that.. so why bother. Yes, you and they spin. As far as the dishonest comment, I don't need to hash out my conversations with them and the higher levels. You are not worth it.
The stuff you talk about up there did not apply to me.
Why are you allowed to constantly attack people here who don't agree with you?
Yes, why bother? All you do is troll me, and then hurl insults.
I did not go through your post history. YOU responded to ME, so I'm not supposed to respond in kind? Didn't have to go through your history, it's right under my post lol | |
| | | | | | | | 
Rob
In Deo speramus, God Bless the USA
Premium
join:2001-08-25
Kendall, FL
·Comcast
| said by underthehood :Lets see................Comcrap is giving me "what I want?" Caps, can't download anything on BT, constant service outages, constantly moving stations from the base cable pkg to the digital only and sending out mailers saying this is an IMPROVEMENT?! Oh yeah I'm getting everything I want except for some vaseline and a kiss after the total screwing I get Caps = 250GB. Sure, it's capped, but much higher than the other companies. Would you rather Comcast follow TW's lead and place caps at 40GB?
BT = I can download plenty on BT - and at very fast speeds. No problem there!
Constant Service Outages = Service hardly ever goes down. If anyone, I might have to reboot my cable modem once a month or so.
Constantly moving stations = Analog is out. Digital is in. If you can't accept the fact of life that Digital is the future, then there isn't much anyone can do. Comcast needs to move channels to the digital package to free up space. | |
| | | | | 
Pizz
Hi
join:2000-10-27
Astoria, NY
·Verizon Online DSL
·RoadRunner Cable
| Re: And I Suspect.. said by Rob :said by underthehood :Lets see................Comcrap is giving me "what I want?" Caps, can't download anything on BT, constant service outages, constantly moving stations from the base cable pkg to the digital only and sending out mailers saying this is an IMPROVEMENT?! Oh yeah I'm getting everything I want except for some vaseline and a kiss after the total screwing I get Caps = 250GB. Sure, it's capped, but much higher than the other companies. Would you rather Comcast follow TW's lead and place caps at 40GB? BT = I can download plenty on BT - and at very fast speeds. No problem there! Constant Service Outages = Service hardly ever goes down. If anyone, I might have to reboot my cable modem once a month or so. Constantly moving stations = Analog is out. Digital is in. If you can't accept the fact of life that Digital is the future, then there isn't much anyone can do. Comcast needs to move channels to the digital package to free up space. They fact MSOs/DSL Companies are capping, is a travesty. And sadly, majority of users have no clue what a cap is, that it'll never cross mind, unless they go over it. That's when we'll see! | |
| | | | HiDesert
join:2008-08-17
| said by underthehood :Lets see................Comcrap is giving me "what I want?" Caps, can't download anything on BT, constant service outages, constantly moving stations from the base cable pkg to the digital only and sending out mailers saying this is an IMPROVEMENT?! Oh yeah I'm getting everything I want except for some vaseline and a kiss after the total screwing I get I agree with most of this. I used to get allot of mini outages too and comcraps expanded basic, which costs more then my digital satellite system now has horrible PQ. I just got reminded how bad it was the other day when I was at a friends house.. Pathetic.
Also CC HSI up time compared to my Qwest DSL is a joke. Comcrap can only dream to be this reliable.. I mean I have had one outage in two years with Qwest. But as for blocking bit torrent.. are they really still doing that even after the throttles/caps were put in? If so, that is pathetic as well. | |
| | | | | fiberguy
My views are my own.
Premium
join:2005-05-20
| Re: And I Suspect.. "Also CC HSI up time compared to my Qwest DSL is a joke. Comcrap can only dream to be this reliable.. I mean I have had one outage in two years with Qwest."
Interesting.. they're dream must have come true becuase my CHSI has been more reliable than my Qwest connection I run side by side. The last time my Qwest went down, it was down for 5 days in a row with 3 tech visits.
IOW, you're generalizing comcast and qwest in your own world. You have bad experiences with Comcast and good with Qwest, I have the exact opposite. And, others will say the same. Likewise, there are people that will agree with you.
Many people out there blanket statement and generalize... I wonder if they realize that its not always that way for everyone else. You can visit the different forums on this site, product specific, and you will hear both horror and good in all of them generally proportionate to the size of the provider. | |
| | | |
jt7
@comcast.net
| i download on bt and i have comcast. i never had any issues with my hsi connection at all. true the format is change for some anolog channels. sub they are not making people upgrade to higher packages. they gave me one regular box and two digital adapters at no add cost | |
| | | | | |
jt7
@comcast.net
 from:
NOZIREV
| thats because you only really hear from the people that had problems. comcast does make millions of people happy they just dont go out of there way to tell people but people that are mad will go out of there way to tell people. | |
| | | JPL
Premium
join:2007-04-04
West Chester, PA | How do you explain this part of it then:
Comcast also announced a basic video subscriber loss of 233,000.
They LOST 233,000 video customers in the 4th quarter. | |
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See 14 replies to this post | |
| | MrSpock29
join:2008-02-09
Hammonton, NJ
| said by hobgoblin :I think these results show that Comcast continues to give customers what they want despite the continual bleating on this site. Hob lol, not according to those I talk to that still have them.
Older people don't like having several channels a year moving from basic to pay tiers, internet users don't like throttling or caps, and the phone users in this area have to put up with a lot of outages. Probably an average of 1 per month last year. WAY too many.
So other than that...... | |
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Rob
In Deo speramus, God Bless the USA
Premium
join:2001-08-25
Kendall, FL
·Comcast
| It's all.. about the price. Customers are switching to Comcast for the promotional triple play packages. A customer who currently pays $70/mo. for Comcast cable TV, and $89/mo. for AT&T DSL/POTS, will switch to Comcast and get all three services on a promotional rate for anywhere from $89-$159/mo.
One bill. One payment. One company.
Not to mention the speeds that Comcast offers, and that their telephone service (for most of the tpp) includes UNLIMITED local and LONG DISTANCE calling anywhere in the U.S., Canada and Virgin Islands. Customers may not call Canada or the Virgin Islands, ever - but the fact that they can, makes them all more willing to switch.
--
CheckSite.us | YourIP.us | ReverseIP.us | |
| |
See 8 replies to this post | |
netguru
@comcast.net
from:
NOZIREV
| lol everyone cries about caps... well if you haven't noticed Comcast offers the highest cap at 250GB unlike AT&T and Verizon read the fine print you morons. For the pric probably the best service available if you want to pay 150/mo goto FIOS but honestly most of the people that complain on here for little things you probably couldn't afford it anyways so why bother. Even if someone gave you unlimited service you would still find something to cry about. | |
| | HiDesert
join:2008-08-17
1 edit | Re: lol said by netguru :
everyone cries about caps... well if you haven't noticed Comcast offers the highest cap at 250GB unlike AT&T and Verizon read the fine print you morons.
I agree its a generous cap. Its not the issue. The issue for me was reliability and uptime. Too many mini outages in my area. I also no longer trust CC anymore and feel they will always push into the grey area for tampering with connections. I'm sure their present system works ok but its nice having a DSL connection where I know Qwest is not messing with my connection. Someone mentioned they are still blocking P2P. Can that be right?
The bottom line is one needs to question an ISP's intentions when they are also heavily invested in the content end. Thats why I have Qwest DSL and Dish network.. These companies have very little vested in the content end and are less likely to screw with a customers carriage fees or internet packets because of motivations to steer towards their own offerings.
The only advantage I can see for using CC HSI is for gamers and getting that faster ping time. I have Qwest 7M now and its more then fast enough.. Its still over 10 dollars a month cheaper then CC lowest internet offering. Since I don't want to pay for their overpriced TV I always end up paying too much for CC HSI. But all I ever used them for was their promos. CC needs to bleed allot more subs before they will rethink their bi yearly price hikes I am afraid. At least the last time I had them there were two hikes in a 12 month period. And forget about saying their HSI offerings have stayed the same price wise... They get you if you don't sub to their pathetic TV services with the nice predatory HSI penalty. CC technology is too complicated and too labor intensive to maintain.. takes too many truck rolls and allot can go wrong.. moisture in the lines is one thing that can turn a pic to crap. Just having all the installers screwing around the neighborhood would kill my connection.. It happened all the time. With Qwest their is one little remote terminal that services my block and like a surgeon with pin point accuracy a tech can go in and change a subs account without affecting anyone else. With satellite I have a direct link to the source.. With Comprap you have a long line of fiber, optic nerves..drops and miles of cable. So much can go wrong and does with their TV offerings and its very labor intensive to maintain.. I don't want to support that pathetic system and pay for the gas for all those vans running around. | |
| | MrSpock29
join:2008-02-09
Hammonton, NJ
| said by netguru :
everyone cries about caps... well if you haven't noticed Comcast offers the highest cap at 250GB unlike AT&T and Verizon read the fine print you morons. For the pric probably the best service available if you want to pay 150/mo goto FIOS but honestly most of the people that complain on here for little things you probably couldn't afford it anyways so why bother. Even if someone gave you unlimited service you would still find something to cry about.
Yay, they offer a higher cap. Moral relativism is not an answer for me. And point out what in Verizon's fine print that you are calling everyone morons for? They have language in their TOS, everyone does, but no one has EVER reported being capped by them.
And you could at least be accurate with pricing. FiOS doesn't cost 150 a month, they have triple play packages for about 100.
Comcast sign your paycheck? | |
| rdmiller
join:2005-09-23
Richmond, VA
| Comcast --> FiOS I live within the area served by one of the first Verizon COs to upgrade to FiOS. One of the things I notice in my neighborhood is that every time a young family moves in, they disconnect the Comcast service and connect to FiOS. The reverse in never true.
In addition to young families, there also four old geezers (myself included) in the neighborhood. Gradually, each of us switched to FiOS.
Bottom line, no one within line of sight of my house still uses Comcast. | |
| | RadioDoc
58ef2c0
Premium,ExMod 2000-03
join:2000-05-11
·AT&T Midwest
| Re: Comcast --> FiOS That is starting to happen around here. Except Comcast is so bad in this system they are losing customers to satellite or even OTA. And that's even before UVerse goes live. My 'average revenue per subscriber' dropped from $98 to $0 last month and three neighbors heard what we did and cut the cable too. | |
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NOZIREV
join:2008-07-10
New Bedford, MA
·Comcast
| Problems with there service I wouldnt know, i have never had any problems with comcast's service and i have been a customer for 6+ years. as far as the 250 cap never even came close to hitting it and i download movies, music, and game online and have managed to hit 70 gigs max and i woujld say that i use the service more than an average user. In saying this i can completely see why that comcast continues to earn and be among the top service providers around. Coudos on there fourth quater earnings in this tough economic time. 
--
"Citius, Altius, Fortius" [Faster, Higher, Stronger] | |
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See 28 replies to this post | |
Rothan Tik
Premium
join:2000-11-07
Danvers, MA | We switched away From cable and couldn't be happier. Saving 20/mo with Fios TV and the triple pkge. | |
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Greg2600
join:2008-05-20
Belleville, NJ | High prices, almost no HD channels, no wonder. High prices, almost no HD channels, no wonder. | |
| Endgame
Your member at work
Premium
join:2005-07-07
USA
·Pacific Bell - SBC
| Price is everything! I'm paying $64 dollars a month for their Digital Starter package for CATV service and that's all they're getting out of me! I won't sign up for their HSI or digital phone service because at&t is still cheaper with their Universal Lifeline home phone service. At&t's $25 a month 1.3 megabit actual speed ADSL that I currently have isn't that great of a deal though, but at least I don't have to worry about going over a cap yet. When they do start capping I will probably switch to DSL Extreme because DSL is still cheaper than cable.
Another thing is that Comcast's new customer promotional deals are just too short, 6 months just isn't long enough to enjoy a price where it should be in the first place. 12 months would be much better.
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Governments mainly exist to protect you from others and yourself, oh and to confiscate most of your hard earned money too because you won't be needing it where you're going bub... | |
| | HiDesert
join:2008-08-17
| Re: Price is everything! said by Endgame :I'm paying $64 dollars a month for their Digital Starter package for CATV service and that's all they're getting out of me! I'm paying 52 dollars a month for Dishes middle tier with a dual tuner receiver that operates on VHF radio controlled remotes that blow out of the water any remote/receivers I have ever used from CC. At least in my area, the scientific Atlantic receivers that CC uses are crap.. especially the HD ones that screw up the SD colors. Nothing CC offers on their TV offerings is a good value for the money except for maybe their limited basic and even that has had too many price hikes. But they did that since many of their subs have been downgrading to limited basic since the expanded basic is stupid expensive for what you get with crap PQ. | |
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Titus Pullo
I came, I saw, I slept
join:2004-06-26
·Embarq
| said by Endgame :I'm paying $64 dollars a month for their Digital Starter package for CATV service and that's all they're getting out of me! I pay Comcast $61 for standard cable - 60 odd channels, no set-top box.
My only other option is SatTV, and my line of sight is hindered by trees unless the dish goes on the chimney. OTA is iffy; I live in a very hilly area about 20 miles from the nearest transmitter.
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| | | HiDesert
join:2008-08-17
| Re: Price is everything! said by Titus Pullo :said by Endgame :I'm paying $64 dollars a month for their Digital Starter package for CATV service and that's all they're getting out of me! OTA is iffy; I live in a very hilly area about 20 miles from the nearest transmitter. -- With the new digital OTA you also have to have line of sight to those transmitters as well.. which means you probably can't receive OTA anymore, or until June if your stations adhered to the delayed switch to digital. I think Comcrap will probably add some limited basic customers once the analog OTA spectrum dies for good. | |
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screavic
Premium
join:2006-08-11
Paron, AR | Expand I would subscribe if either them or ATT would move here. I know a few others that would love to also, a few people in my town got a T1 for their home because nothing is here that is worth anything for uptime. | |
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jjoshua
Premium
join:2001-06-01
Scotch Plains, NJ | Down to $0 revenue from me FIOS services and prices were better than what Comcast was offering to retain me.
Bye. | |
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actionman
@verizon.net | Re: Down to $0 revenue from me fios is crap | |
| | | rob316
join:2005-10-17
Carteret, NJ | Re: Down to $0 revenue from me Yea right FIOS is Crap, blows Comcast away in every way possible. | |
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notherenomore
@aquantive.com | Goodbye Crap Went to FIOS and never went back. FIOS was going for $33 and Comcrap in my area was going for $66. No brainer. OK, so bandwidth cap? Well, FIOS has about the same 5Mbps like Comcrap. | |
| tmc8080
join:2004-04-24
Floral Park, NY | still apathy out there Let me know when comcast begins to LOSE internet customers instead of slowing additions! There is still apathy out there as the markets upon which customers have NO OTHER CHOICE are just about saturated over the past decade. | |
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HotRodFoto
Premium
join:2003-04-19
Denver, CO
| Adios Comcast TV! Have my HSI through them, fairly happy. Have Vonage, fairly happy. But their V flat out blows. Canceled yesterday actually, Direct TV is here Friday. I had them up until 3 months ago, switched to Comcast when I moved, figured would try them out one last time. Absolutely NO comparison between Direct TV and Comcast, none. Price is about 1/2 with more channels, too. Time to stop feeding the pig!
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Capturing the images of Colorado
»jdebordphoto.com | |
| | OptimusADL
join:2000-12-20
USA
| Re: Adios Comcast TV! I had the same experience. Moved and got Comcast but HD selection for NBA league passed sucked plus my promotion was only for 6 months.
When I informed them I was canceling TV service they stated my internet service would be $65 per month plus modem rental fee. 
Suffice to say I ordered DSL Direct the same day and get the SAME sustained connection speed.
Directv and ATT DSL has been great. | |
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cypherstream
Looking forward to the future of things.
Premium,MVM
join:2004-12-02
Reading, PA
clubs:
| Of course the average bill went up... so did rates Every year they proclaim that their average revenue per subscriber went up. Well look what else this correlates to? Every single year (sometimes twice a year) theres rate increases! So there should be no surprise there with 3~10% increases annually.
I just wish some of the higher tier service offerings would bring more bang for the buck. More HD channels and a better more robust DVR service with a nicer HD user interface.
Don't get me wrong, service here has been great, but with a lackluster DVR software and only 36 HD channels, I'd switch in a heartbeat if I had Fios, Uverse, or line of sight available for D* or E*. | |
| underthehood
Premium
join:2006-01-04
Rockford, IL
·Comcast
| And you are still a customer? And you are still a customer?
Oh well.
Hob
I live in an area with no choices. If I had choices I would NOT be a customer. Yeah I can get Satellite but not much else. So don't be so smug. Comcrap knows they have people like me by the b@lls and they put them in a vice! | |
| 
sturmvogel
Obama '08
join:2008-02-07
Houston, TX
| Customers in 20 years "Fortunately, the minority will be the majority in 10-20 years "
Not to mention that some of those customers are working on regulations so that giants like CC will not exist anymore. That is what utilities regulations, anti trust and open competition laws are all for and they will be applied.
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Obama '08. Will help resolve the terrible broadband issues we have that put us so far behind other countries. | |
| albie
join:2002-03-17
Decatur, IL
| Losing the advantages of cable, An advantage of cable in the past is that you could get a fairly decent selection of cable channels and run them to all your televisions without a box using your tv's tuner instead of a box.
Comcast where I live has discontinued offering those standard packages and now only offer digital packages requiring a box.
You are grandfathered in to keep your existing standard package, if you have a standard package.
But you compare cable to satellite without any bundling advantages, satellite will probably be the best bet for more than one reason.
As far as internet goes, I am satisfied with the performance, reliability, and price of my DSL and Comcast internet is not even under consideration. | |
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