  BF69Premium
join:2004-07-28
Camden, TN | If you don't suck then you don't have to tell your employees to stuff the ballot box. | |
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 | | | Re: If you don't suck No kidding! Wouldn't their efforts be better spent teaching their employees customer service skills, or actually trying to be a better company overall? Management at Comcast can't really be that clueless, can they | |
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| | | | Re: If you don't suck comcast has to many contractors and the pay by the job just makes then blow off calls / do a rush job. | |
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| | | | | Re: If you don't suck The caps, the lies (sandvine), the threats, the rudeness, the outages, the price hikes, the digital migration of channels to encrypted to force you to rent digital boxes for perfectly capable digital TV's count besides the contractors.
Need more ? | |
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| | BF69Premium
join:2004-07-28
Camden, TN | said by egilbe:No kidding! Wouldn't their efforts be better spent teaching their employees customer service skills, or actually trying to be a better company overall? Management at Comcast can't really be that clueless, can they
IQ level and how is is associated with management levels.
90 - 109 - Normal or average intelligence ( typical employee )
80 - 89 - Dullness ( local mangement )
70 - 79 - Borderline deficiency ( regional mangement )
Under 70 - Definite feeble-mindedness ( corporate office )
You never get anywhere in a company unless you show the lack of ability to do any meaningful work. The CEO has his job because it's the job with the least amount of work because that's all he's qualified to do. Which is to look busy and important. | |
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| | | AMEN and No Doubt. Maybe they should spend more of that time fixing the service rather than trying to manipulate the vote. | |
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| | | another asshole company who caps accounts.
glad i do not have to use ya and i will make sure i never will. | |
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| | Hostess with the mostest May the company with the largest subscriber base win. | |
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 pnh102Reptiles Are Cuddly And PrettyPremium
join:2002-05-02
Mount Airy, MD | Sad You'd think with all the IPs that Comcast owns they could easily write a script that would do all the voting for them.
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"Net Neutrality" zealots - the people you can thank for your capped Internet service. | |
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 IPPlanManHoly Cable Modem Batman
join:2000-09-20
Washington, DC
kudos:1 | How pathetic... Wow... Just wow.
My motto for Comcast:
"the large print giveth and the fine print taketh away." | |
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 EricthornIt only hurts when I laughPremium
join:2001-08-10
Paragould, AR
1 edit | Don't all businesses do something like this? Our company put out a Super Bowl commercial and everyone got an email telling us where to go vote (multiple sites) for it as the best commercial. Just a company trying to push it's brand.
Nothing to see here, move along...
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Ever try stuffing a melted marshmallow up a wildcat's ass? It can be done, but you have to like your job. - This Is The Way The World Ends by James Morrow - Join a DC club, it can't hurt you! | |
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|  funchordsHelloPremium,MVM
join:2001-03-11
Yarmouth Port, MA
kudos:6 | Re: Don't all businesses do something like this? No.
said by Ericthorn:Our company put out a Super Bowl commercial and everyone got an email telling us where to go vote (multiple sites) for it as the best commercial. Message to employees: "We have no ethics, and we now expect you to have none."
How about voting for the one that is actually the best commercial?
said by Ericthorn: Just a company trying to push it's brand.
Sad.
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Robb Topolski -= funchords.com =- Cape Cod, MA -- KE1MO
Tweet! Tweet! -- »twitter.com/funchords | |
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| | EricthornIt only hurts when I laughPremium
join:2001-08-10
Paragould, AR | Re: Don't all businesses do something like this? said by funchords:No.
said by Ericthorn:Our company put out a Super Bowl commercial and everyone got an email telling us where to go vote (multiple sites) for it as the best commercial. Message to employees: "We have no ethics, and we now expect you to have none." How about voting for the one that is actually the best commercial? said by Ericthorn: Just a company trying to push it's brand.
Sad. It's called Marketing 101 - Any company wants its employees to push its brand. More exposure, more business, more income... pretty simple math. Would you prefer your employees bad mouthed you everywhere? THAT would be sad...
There's nothing unethical or unconscionable about 'asking' employees to support the company that pays them. No one is forced to vote yea or nay.
--
Ever try stuffing a melted marshmallow up a wildcat's ass? It can be done, but you have to like your job. - This Is The Way The World Ends by James Morrow - Join a DC club, it can't hurt you! | |
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| | | funchordsHelloPremium,MVM
join:2001-03-11
Yarmouth Port, MA
kudos:6 | Re: Don't all businesses do something like this? In this Consumerist case, I take it back. But I maintain that stuffing a consumer opinion poll is unethical.
I now work in IT & networking in the hospitality field (restaurants and hotels) -- a field FULL of consumer surveys and reviews. I think you should never, ever stuff these polls. First, it's wrong. Second, it's so obvious. Third, it promotes all the wrong internal behavior (fixing perceptions rather than fixing problems). Finally, the repercussions are worse than the bad review.
Have you ever stood in line at a Comcast office on a Saturday morning? Clearly, from that experience alone, this is a business that wouldn't win "best company." Secondly, I called in due to bad reception on a digital channel (blocking/pixelation with audio drop outs) and they charged me $30 and still didn't fix the problem. Yet, I've never failed to be hit with their twice-yearly price increases for channels that are increasingly "paid advertising" instead of desirable content. There are bright spots, but consumers are overall getting the shaft from this company, but there is little to no competition and so they prosper. It's no surprise to find them leading a "worst company" poll, and it does seem entirely avoidable.
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Robb Topolski -= funchords.com =- Cape Cod, MA -- KE1MO
Tweet! Tweet! -- »twitter.com/funchords | |
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bdon78I didn't do it
join:2009-05-18
Decatur, GA | But they still are... If they spent half the time working on improving their customer service as they did implementing the project to send out "vote for us" memos, they might improve, even the slightest.
Personally, I've had such poor experiences with them that I can't even write a coherent post. If I keep writing, this will turn into an uneducated rant... | |
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 fatnesssubtleJanitor
join:2000-11-17
fishing
kudos:14
Bright House Netwo..
TekSavvy
Forum Feature Requ..
Need Site Help
Rants, Raves, and ..
| Comcast could try the government's approach »www.defensesystems.com/Articles/···nda.aspx quote:
The California company Ntrepid was awarded a $2.76 million contract by U.S. Central Command to provide “online persona management” software to spread pro-American propaganda overseas through foreign social networks.
The fake online identities, known as “sock puppets,” would allow one member of the military to control up to 10 separate personalities around the globe, with up to 50 U.S.-based controllers in total, which would be able to organize a coordinated intervention as a group if need be, writes Ian Cobain of The Guardian.
From the Guardian:
quote:
The discovery that the US military is developing false online personalities – known to users of social media as "sock puppets" – could also encourage other governments, private companies and non-government organisations to do the same.
The Centcom contract stipulates that each fake online persona must have a convincing background, history and supporting details, and that up to 50 US-based controllers should be able to operate false identities from their workstations "without fear of being discovered by sophisticated adversaries".
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|  ArrayListnetbus developerPremium
join:2005-03-19
Evanston, IL | Re: Comcast could try the government's approach wow. that sounds easy a hell to spot. | |
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| | | | Re: Comcast could try the government's approach said by ArrayList:wow. that sounds easy a hell to spot.
Yes, we have a few here. | |
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| | |  ArchivisYour DaddyPremium
join:2001-11-26
Earth
kudos:18 | Re: Comcast could try the government's approach Socket puppets don't exist. I'm really cheering for Comcast. They've been great to me over the last several years. I recommend the Comcast Triple Play™ to all my friends!
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A government big enough to give you everything you want, is strong enough to take everything you have. | |
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 corsterPremium
join:2002-02-23
Gatineau, QC
 ·TekSavvy Cable
| We have a winner... They should just stop the poll now. This should be an automatic win for Comcast.
Winner 2 years in a row? Comtastic!!!!!! 
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Do your part to stop UBB - »www.stopthemeter.ca
Ontario can lead again - Tim Hudak and the Ontario PC Party in 2011 | |
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| | Frontier Frontier didn't make the list? | |
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| | | Re: Frontier I was going to say frontier should be on the list... but whatever... | |
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|  AlcoholPremium
join:2003-05-26
Climax, MI
kudos:3
·Comcast
| said by sgip2000:Frontier didn't make the list?
No ATT? That's even more shocking.
AT&T Vs Comcast.
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I found the key to success but somebody changed the lock. | |
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| |  GbcueP.E.Premium
join:2001-09-30
Santa Rosa, CA
kudos:8 | Re: Frontier AT&T vs. Verizon, AT&T is currently #winning. | |
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| | | AlcoholPremium
join:2003-05-26
Climax, MI
kudos:3 | Re: Frontier Link? | |
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| | | | | AlcoholPremium
join:2003-05-26
Climax, MI
kudos:3 | Re: Frontier Voted for AT&T + Apple.
Verizon vs AT&T was a tough choice.
Apple vs Microsoft was easy.
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I found the key to success but somebody changed the lock. | |
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| | |  cdruGo ColtsPremium,MVM
join:2003-05-14
Fort Wayne, IN
kudos:7 | Damnit. It's not letting me vote for both.  It shouldn't be an either/or, but also both. | |
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TavokkPremium
join:2009-05-05
Smyrna, DE | Comcast vs Charter I'm one of the rare folks that's worked for both Charter and Comcast - IMHO Comcast is by far a better company from a service, product and employee perspective. | |
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See 6 replies to this post |
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| | Not going to happen I would love for Comcast to not get the "Golden Poo" trophy this year but its not looking good at least as far as my personal experience is going so far.
I had a cable card in my Media Center PC fail a firmware upgrade and it had to be replaced. Mind you when I called them last year to pair this card they got it paired up first try.
I am now on attempt number 5 for Comcast to pair my new card and they can't complete the job while I am on the phone and I now have 4 promises (from each subsequent call after the first) promising to get the issue resolved if I would just let them off the phone so they could talk to level 3 and I still do not have a paired cable card.
Not only is Comcast failing to get the job done... they have lied to me 4 times now. It's time to contact the Comcast Twitter engineers and if that doesn't do it I plan to involve the Consumerist for a little public shame. | |
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 pleekmoTriptoe Through The TulipsPremium
join:2001-09-14
Manchester, CT | Stuffing the Ballot Box Perhaps Comcast doesn't realize that it also provides an opportunity for disgruntled employees to stuff the ballot box with more votes for Comcast as the worst company. A gun can point both ways...
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HCN: Because you deserve a rest!
Omelas: How MUCH do the needs of the many outweigh the needs of the few... or the one? | |
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 CableToolPoorly Representing MYSELF.Premium
join:2004-11-12 | Consumerist The consumerist is saying that "RALLY YOUR TROOPS TO VOTE FOR THE COMPETITION" really meant to rally the customer base.. . I dont think anyone reading what is above would infer that.
So if Comcast sent this out to its customer base ( which would probably cause MORE of an uproar...spam and all..) they would never hear the end of it.
After all.. isnt it just a ploy to get more people to THEIR site, the consumerist?
"Rally your customer base to come to our site and vote for another company theyve never used as the worst in America!!!"
Doesnt that sound more fishy then the reality? What the hell is this poll worth if they are encouraging other companies to have their customers vote for a company they have never used or heard of?
Damned if you do... etc
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CableTechs.org/"Horrible People with Integrity" | |
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| | | Re: Consumerist said by CableTool:The consumerist is saying that "RALLY YOUR TROOPS TO VOTE FOR THE COMPETITION" really meant to rally the customer base.. . I dont think anyone reading what is above would infer that.
So if Comcast sent this out to its customer base ( which would probably cause MORE of an uproar...spam and all..) they would never hear the end of it.
After all.. isnt it just a ploy to get more people to THEIR site, the consumerist?
"Rally your customer base to come to our site and vote for another company theyve never used as the worst in America!!!"
Doesnt that sound more fishy then the reality? What the hell is this poll worth if they are encouraging other companies to have their customers vote for a company they have never used or heard of?
Damned if you do... etc
Irrelevant. If they would be not universally hated they would not have to worry. | |
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quatrixPremium
join:2005-02-11
South FL
kudos:2 | Who leaked this? No, we're not talking WikiLeaks material, but it's still not okay to share corporate email with the public. | |
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| AlcoholPremium
join:2003-05-26
Climax, MI
kudos:3 Reviews:
·Comcast
| said by quatrix:No, we're not talking WikiLeaks material, but it's still not okay to share corporate email with the public.
They have 100,000 employees. It's not hard to get something like this leaked.
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I found the key to success but somebody changed the lock. | |
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 BHNtechXpertBHN StaffPremium,VIP
join:2006-02-16
Saint Petersburg, FL
kudos:86 | Comcast is safe this year...the award goes to AT&T instead! For once Comcast may only be second or third place this year. AT&T has a lock on first place. | |
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| chimera
join:2009-06-09
Washington, DC | Re: Comcast is safe this year...the award goes to AT&T instead! Really, given the fact that BP is there as well as Bank of America I'd say that AT&T has no chance of winning. | |
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| | Perception is reality especially in the google search days . | |
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cdbma
join:2003-01-19
Bolton, MA | I'm paying for this? Hot off the heels of a price increase, I'm now learning that the company that wants to impress me with their service (I'm not impress with their rates!) is telling employees to use their valuable time to stuff online ballot boxes. I'm heartened to know that, in some small way, I'm paying for this. Hah...
The idiot that penned the letter should be fired. | |
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| | I voted for charter. You don't see them touting 100+ Mbps speeds and upstream bonding with 30+Mbps. You don't see reports of them doing a digital transition. At least comcasts digital transition puts them in a good position for 100's of HD channels. Charter always seems so far behind. Do they have an iPad app that can control the DVR yet? Comcast was ahead of the game with apps and universal authentication so you can watch content online via Fancast. Their VoD library is quite extensive with 1000's of hours of HD content as well. You have to look at it from a technical standpoint, not a few bad experiences here and there. | |
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See 6 replies to this post |
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