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Comcast Offers Details On New Cap in Nashville
Confirmed August 1 Start, $10 For Additional 50 GB
by Karl Bode Tuesday 31-Jul-2012 tags: prices · business · caps · Comcast · Comcast
Earlier this year Comcast announced that the cable operator would be eliminating their 250GB monthly cap for all users -- instead announcing a number of new cap and overage options. At the time, Comcast stated that users in some trial markets would see their monthly caps raised to 300 GB a month -- but users would also potentially be seeing overages ($10 for 50 GB was cited as an example).

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Earlier this month we exclusively reported that Nashville was going to be one of the test markets for the new caps, users in Nashville getting an e-mail informing them that the decision to start charging overages was an "evolution" in Comcast services.

According to a recent Q&A posted to the Comcast website, starting August 1 users in Nashville have a 300 GB monthly cap and pay $10 for each additional 50 GB. From the Comcast FAQ:

When you exceed 300 GB of data usage, you will receive an email, an in-browser notice (see below) and an additional 50 GB will be automatically allocated. In order for customers to get accustomed to the new data usage management plan, we will be implementing a courtesy period. That means you will not be billed for the first three times you exceed the monthly 300 GB allowance during a 12-month period. Should you exceed the monthly allowance after the courtesy period expires, you will automatically be charged $10 each time we need to provide you with an additional 50 GB of data for usage beyond your plan.

There's no word from Comcast on any additional markets yet.

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flycuban

join:2005-04-25
Homestead, FL

Why?

And they are doing this why??

vpoko
Premium
join:2003-07-03
Boston, MA

Re: Why?

It's what customers want, of course.

tshirt
Premium,MVM
join:2004-07-11
Snohomish, WA
kudos:3
Reviews:
·Comcast

Re: Why?

It's what SOME* customers want the other 95%++ won't be effected.

*They tried a soft cap and warnings and cutting people off and time after time heard "I'd pay more for a higher tier" so they offered business class, but some continued to skirt along the edge as long as they could get away with it.
AND here it is
"Use more, pay more!"

So easy a caveman(data hog) can understand it.
Skippy25

join:2000-09-13
Hazelwood, MO

Re: Why?

Right.... so where is the price cut for those that dont use nearly that much as 300GB?

tshirt
Premium,MVM
join:2004-07-11
Snohomish, WA
kudos:3
Reviews:
·Comcast

1 edit

Re: Why?

said by Skippy25:

Right.... so where is the price cut for those that dont use nearly that much as 300GB?

Could happen any day.
Say a flat $0.25 per GB would be great for me.
However changing to postpaid billing for everyone has a lot of problem so ComCast has choosen to use their existing 250GB as a base tier. and then they threw in a bonus of 50GB, so anyone not exceeding the limit before, will never exceed it...unless their behavior changes.

See this is about behavior modification.
Those that over use will have to pay and that will make most (of thos VERY few) either accept it as part of the cost of their vital "work"* usage, trim usage to match the cap, or find another provider.

BF69
Premium
join:2004-07-28
Camden, TN

Re: Why?

said by tshirt:

said by Skippy25:

Right.... so where is the price cut for those that dont use nearly that much as 300GB?

Could happen any day.
Say a flat $0.25 per GB would be great for me.

Never will happen. Many customers may never use 20 GB a month. Comcast isn't going to give them internet for $5 a month.

Besides even on utilities, with my gas company you will pay $7 month even if you use no gas what so ever. The amount you pay for unit of usage is added to that $7. Water company is the same. The lowest you bill will be if you have service $30 a month. Even if you went a way for a month and didn't use a drop of water. The difference between the water and gas is with the water you get to use X amount of gallons( or whatever unit they use ) before they start charging you more than the $30 and I said with the gas you get charged immediately.

So if Comcast did ever go to a pay per bit usage there still would some sort of base charge. Also the per bit charges would probably be higher on those that used less. But I doubt it happens because people like certainty in the bills. right now you know you internet bills will be X amount. You can plan for that. Not one month it this amount because you used 27 GB and next month it's that amount because you used 35 GB.

tshirt
Premium,MVM
join:2004-07-11
Snohomish, WA
kudos:3

Re: Why?

I totally agree. see below
Skippy is the one with limited reasoning skills or perhaps it's greedy self interest AGAIN.

bige1977

@comcast.net
My local water utility has an even worse policy. There is a minimum monthly fee assessed against the property even if the water service has been turned off. It is simply a hidden property tax.

JigglyWiggly

join:2009-07-12
Pleasanton, CA
so rediculous
i love the old system
they never enforced it in my area

tshirt
Premium,MVM
join:2004-07-11
Snohomish, WA
kudos:3
Reviews:
·Comcast

Re: Why?

said by JigglyWiggly:

so rediculous
i love the old system
they never enforced it in my area

And YOUR heavy usage is one of the reasons for the change.
Your neighbors are either very happy or they are approaching with burning torches.
Skippy25

join:2000-09-13
Hazelwood, MO

Re: Why?

I would be willing to bet his neighbors never noticed a single slow down or "saturation" on the entire node.

His heavy usage had absolutely nothing to do with it. It is their foresight into the future and trying to limit competing video that caused it. You shilling otherwise is just silliness.

tshirt
Premium,MVM
join:2004-07-11
Snohomish, WA
kudos:3
Reviews:
·Comcast

Re: Why?

said by Skippy25:

You shilling otherwise is just silliness.

Whoops! Wrong again Skippy
Shill would imply I work for or otherwise receive compensation for promoting their products.
In fact, I'm just an enthusiastic customer, an admirer of sound business and network management, and a person that can think beyond the "free", "where's mine?" and "someone else should pay" petty greediness you advocate repeatedly.
Stand up, grow a pair and pay for costs you incur and Mom might let you out of the basement.
Wilsdom

join:2009-08-06

Re: Why?

omg, it's Ralph J. Roberts himself! Amazing that he still gets around on the intertubes, look at him go...
Skippy25

join:2000-09-13
Hazelwood, MO
First, I would recommend you look up what a shill is before you continue to attempt to say you are not one. »www.dictionary.com should help you.

Second, so you are against the petty greediness of "someone else should pay" yet you are OK with it when it benefits you?

I guess by your statement then you would agree they should be regulated like a utility with a connection fee and all GB's billed at an appropriate amount determined by experts and not boardrooms. I mean that is probably the most accurate way to make sure none of us are riding the backs of others, not even the executives right? While we are at it, lets not allow any ISP to install/upgrade any lines without forcing that customer to pay the full price of such? Allowing that cost to be absorbed by many would only encourage leeching.

tshirt
Premium,MVM
join:2004-07-11
Snohomish, WA
kudos:3
Reviews:
·Comcast

1 edit

Re: Why?

said by Skippy25:

First, I would recommend you look up what a shill is before you continue to attempt to say you are not one. »www.dictionary.com should help you.

Since your URL failed to actually link to the word shill, I must assume you also failed to read and understand the definition, so I offer 2 sources
»dictionary.reference.com/browse/···&ld=1087
1.
a person who poses as a customer in order to decoy others into participating, as at a gambling house, auction, confidence game, etc.
»en.wiktionary.org/wiki/shill
shill (plural shills)
1.A person paid to endorse a product favourably, while pretending to be impartial.  [quotations ¥]

2.An accomplice at a confidence trick during an auction or gambling game.  [quotations ¥]

I have no interest or benefit in you being a comcast customer or not.

said by Skippy25:

Second, so you are against the petty greediness of "someone else should pay" yet you are OK with it when it benefits you?

I was of course answering YOUR suggestion that the proposed tiers would be OVERCHARGING normal users.
At the $0.25 per GB flat rate at 250GB user would pay $62.50 the highest regular stand alone HSI price I have ever seen listed, but it seemed a reasonable comparison, The reason it would work well for me and millions of others is the most I have ever used is 159GB, so MY bill would only be $39.75.
However, that would REQUIRE those in overage catagories to pay many thousands of times the proposed fees to reach the same total revenue, a highly unlikely event.
The current base works for me and apparently is one model ComCast is choosing to explore.

said by Skippy25:

I guess by your statement then you would agree they should be regulated like a utility with a connection fee and all GB's billed at an appropriate amount determined by experts and not boardrooms. I mean that is probably the most accurate way to make sure none of us are riding the backs of others, not even the executives right? While we are at it, lets not allow any ISP to install/upgrade any lines without forcing that customer to pay the full price of such? Allowing that cost to be absorbed by many would only encourage leeching.

The once again YOU guessed WRONG.
While at some point down the road (years away IMHO) broadband may reach utility status, it currently is a service provided by MOSTLY privately own companies over privately owned networks and in the case of cable Privately(via a public offer stock and corp. bonds) financed and built.
ComCast in particaular can set their price for HSI at what they believe is the market price. Consumers have the choice to purchase or not as they see fit. At times to entice new customers to join they offer promotional pricing, as they see fit.
So far the blend of regulated (Telephone, Secuirty, etc) negotiated agreements (Most cable started and is still under the control of a negotiated franchise agreement which often set a price for "lifeline service plus fees and services to be provide for public benefit * ) and the unregulated HSI products have returned a profit in the historical industry average of approx. 10%, fairly modest for a publicly held company.

* I would suggest if you want influance over the franchise terms at next renewal you become involved in the PUBLIC reneogoietion process. then you would get a chance to PROVE that their broadband services should be a REGULATED utility.

BF69
Premium
join:2004-07-28
Camden, TN
said by JigglyWiggly:

so rediculous
i love the old system
they never enforced it in my area

And unless you live in Nashville they still aren't enforcing it. Even there you have 3 months in which you can go over.

ArrayList
netbus developer
Premium
join:2005-03-19
Evanston, IL
I switched to business class. Only thing I miss is the occasional speed upgrades.

BF69
Premium
join:2004-07-28
Camden, TN
said by flycuban:

And they are doing this why??

you rather be cut off after 250 GB? because that was the old way they did things.

pnh102
Reptiles Are Cuddly And Pretty
Premium
join:2002-05-02
Mount Airy, MD
said by flycuban:

And they are doing this why??

The "it's what the customers what" official answer aside, it is so cord-cutters like people on this site don't get terribly happy with services like Netflix, Crackle and Amazon Video.
--
Romney 2012 - Put an adult in charge.
Crookshanks

join:2008-02-04
Northeast PA
Reviews:
·Frontier Communi..

Re: Why?

said by pnh102:

it is so cord-cutters like people on this site don't get terribly happy with services like Netflix, Crackle and Amazon Video.

A retired friend of mine is a cord cutter in love with his Roku. His usage totals typically run between 150GB and 200GB/mo. The highest month (when his Roku was new and the novelty hadn't worn off) was 230GB. He has all day to watch TV and I'd hazard a guess that his hourly streaming totals are way above the average, even for a cord cutter.

I don't like caps any more than the next guy but the reality of the situation is that very few users will run into them. So long as these users are such a small minority you can expect zero sympathy from John Q. Public, never mind any of the regulatory agencies in a position to actually do something about caps and network neutrality.
Gres7

join:2001-03-05
Brooklyn, NY

Re: Why?

>>reality of the situation is that very few users will run into them.

200GB? C'mon that is just 1 (one) retired friend.
How much would household of 4-5 use?

tshirt
Premium,MVM
join:2004-07-11
Snohomish, WA
kudos:3
Reviews:
·Comcast

Re: Why?

said by Gres7:

200GB? C'mon that is just 1 (one) retired friend.
How much would household of 4-5 use?

Hopefully at least some of them have jobs/school/a life beyond the TV.
Crookshanks

join:2008-02-04
Northeast PA
Reviews:
·Frontier Communi..
His household has three people in it but that's besides the point. Explain to me why a household of four or five should pay the same as a household of one? Frankly I've never understood this argument as it relates to caps.

Each megabit that you require at a given time requires a certain infrastructure investment on the part of your ISP. Likewise, each kilowatt of electrical demand (not kilowatt-hour, there is a difference) requires a certain infrastructure investment on the part of your power utility. The power grid could not handle every house in your neighborhood simultaneously attempting to draw 200 amps. It's absurd to expect any ISP to build out residential infrastructure at a 1 to 1 contention ratio.

Imposing byte caps is not the best way for ISPs to deal with bandwidth demand but it is the easiest for consumers to understand. 95% percentile billing would make more sense but you'd have a very hard time trying to explain it to the non-geeks.

aaronwt
Premium
join:2004-11-07
Woodbridge, VA
Reviews:
·Verizon FiOS

Re: Why?

said by Crookshanks:

His household has three people in it but that's besides the point. Explain to me why a household of four or five should pay the same as a household of one? Frankly I've never understood this argument as it relates to caps.

Each megabit that you require at a given time requires a certain infrastructure investment on the part of your ISP. Likewise, each kilowatt of electrical demand (not kilowatt-hour, there is a difference) requires a certain infrastructure investment on the part of your power utility. The power grid could not handle every house in your neighborhood simultaneously attempting to draw 200 amps. It's absurd to expect any ISP to build out residential infrastructure at a 1 to 1 contention ratio.

Imposing byte caps is not the best way for ISPs to deal with bandwidth demand but it is the easiest for consumers to understand. 95% percentile billing would make more sense but you'd have a very hard time trying to explain it to the non-geeks.

Since you mention the electric comapny, the easiest billing method to understand would be like how the electric company bills. You pay for what you use.
Then people who use a little would only pay a little. And people who use alot would pay more.

if anything, having a cap is a detriment to the people who use very little bandwidth. Since a person who only uses 50GB a month will be paying the same amount as a person who uses 250GB. (Of course assuming they are on the same speed tier)
Crookshanks

join:2008-02-04
Northeast PA
Reviews:
·Frontier Communi..

Re: Why?

said by aaronwt:

Since you mention the electric comapny, the easiest billing method to understand would be like how the electric company bills. You pay for what you use.
Then people who use a little would only pay a little. And people who use alot would pay more.

There is still a base monthly charge to cover the costs of the connection to the grid, meter maintenance, etc. Where I used to live that charge was $16/mo and accounted for more than a third of my total electric bill.

said by aaronwt:

if anything, having a cap is a detriment to the people who use very little bandwidth. Since a person who only uses 50GB a month will be paying the same amount as a person who uses 250GB. (Of course assuming they are on the same speed tier)

I agree, caps are stupid. That's why I said percentile billing makes more sense. Someone who uses 256kbit/s 24/7 places less of a burden on the network than someone who uses 7.5mbit/s for 24 hours. Both consume the same number of bytes but the latter requires a greater infrastructure investment on the part of the ISP.

The major advantage to caps is they are easier for the end user to understand. They are also set high enough that they impact a very small percentage of the total customer base.
Wilsdom

join:2009-08-06

Re: Why?

5% max allowable utilization is not "high" by any definition. And your percentile billing doesn't make sense unless costs are actually tied to expenses. I.e. a "cap" on Comcast's profit.
Crookshanks

join:2008-02-04
Northeast PA
Reviews:
·Frontier Communi..

Re: Why?

said by Wilsdom:

5% max allowable utilization is not "high" by any definition.

It's not "max allowable", you pay for what you use and get to burst above that 5% of the time. 36 hours out of the month you can use as much bandwidth as you want (or as your ISP can deliver) without being billed for it. Peering arrangements and large corporate connections have been billed this way for decades without issue.

said by Wilsdom:

I.e. a "cap" on Comcast's profit.

Good luck with that.
Skippy25

join:2000-09-13
Hazelwood, MO
If there are truly so few users "demanding" so much bandwidth throughout their network, then there is absolutely no need for the cap as it does nothing to address the supposed bandwidth crunch.

Caps are not about those that use more pay more. If that was the case they would have a set connection fee, deliver all the speed they can to every user (no need for tiers) and then charge per GB to begin with so that those that dont use any or very little pay much less and those that use a lot more pay much more.

It cost a cable company virtually nothing to provide you 30MB service compared to a 5MB service. The only issue may be node saturation, which is less likely if you have everyone getting what they need and getting off as quick as possible. Those that are going to then argue that doing so will cause too many full time streamers from saturating the node need to see paragraph one (which is one of your own arguments).
Crookshanks

join:2008-02-04
Northeast PA
Reviews:
·Frontier Communi..

Re: Why?

said by Skippy25:

If there are truly so few users "demanding" so much bandwidth throughout their network, then there is absolutely no need for the cap as it does nothing to address the supposed bandwidth crunch.

Sure it does, it's just a bludgeon instead of a scalpel. Burstable billing would do a better job, but as I've repeatedly said, good luck explaining it to John Q. Public. Billing off-peak consumption separately (or just making it unlimited) would help some and would be easy enough to explain to the average user. I'd hazard a guess that you'll see this sooner or later, probably in wireless before wireline.

said by Skippy25:

It cost a cable company virtually nothing to provide you 30MB service compared to a 5MB service.

What is your basis for this conclusion?

said by Skippy25:

The only issue may be node saturation

You mean to say that actual constraints on deliverable bandwidth exist?!? Say it isn't so!

said by Skippy25:

Those that are going to then argue that doing so will cause too many full time streamers from saturating the node need to see paragraph one (which is one of your own arguments).

I'm not arguing anything other than each additional bit of bandwidth demand (not total byte consumption, they are not the same) requires further investment on the part of the ISP. As you push your average bitrate higher the ISP has to invest more into its infrastructure to ensure that the contention ratio remains low enough for every customer to enjoy an acceptable level of service.
Skippy25

join:2000-09-13
Hazelwood, MO

Re: Why?

My basis is my knowledge and expertise of networks.

Their entire network can sit there turned on and unused and the cost of its operation compared to full capacity (80% utilization) would be marginal. This has been discussed many times.

Actual bandwidth per user may suffer a little, but to a noticeable degree that would cause an issue? No, unless you are doing a speed test at the time when a large % of people are streaming at the same time on the same node. But all you guys say it is such a small %, so it is a none factor right? If the constraint is so great that it causes a noticeable difference for an extended period of time, then their network is inferior to begin with and has issues that need to be addressed.
Wilsdom

join:2009-08-06

Re: Why?

Yeah, maybe they shouldn't be offering 305Mb/s if they are still shaky about delivering 1 Mb/s
Crookshanks

join:2008-02-04
Northeast PA
Reviews:
·Frontier Communi..
said by Skippy25:

Their entire network can sit there turned on and unused and the cost of its operation compared to full capacity (80% utilization) would be marginal. This has been discussed many times.

*sigh*, you're still missing the point.

Yes, once the infrastructure is in place it doesn't matter from a cost standpoint if utilization is 0% or 100%. Utilization matters most from a quality of service standpoint. An excessive amount of utilization will translate into poorer performance for the end user and will ultimately (if uncorrected) cause them to flee to a superior ISP. Would you be happy if your peak hour bandwidth was substantially less than what you signed up for? I doubt it.

Any network needs to strike the right balance of capacity to ensure an optimal end user experience while not paying for an excessive amount of infrastructure that goes largely unused. As each user consumes more bandwidth the amount of infrastructure required to maintain an ideal contention ratio will grow.

Spin it any way you want but as the average bit-rate goes up so does the cost of the underlying infrastructure to deliver that bit-rate to the end user.
Skippy25

join:2000-09-13
Hazelwood, MO

Re: Why?

2 Things about that.

1.) You make the assumption that you have a competing service to flee too. Most have cable and phone, though they dont really compete being DSL speed is nowhere near that of cable (for the most part).

2.) I agree with your statement about utilization, but point being rarely are you running at full line speed for an extended period of time. Let's say with a 50MB cable connection - a slow down would not be evident on a fast network like that when doing most things. Sure if you are downloading or doing a speed test, you would notice. But if you are surfing the web, doing email, streaming audio, streaming a movie (it would still cache quicker then you can watch it) you would not notice unless that node had several "hogs" all eating from troughs at the same time. But as pointed out, they (you know the ones these caps are meant to capture) are such a small % of user's surely that would not be the case.

3.) How do these caps protect against high utilization anyway? The caps are monthly so they are free to eat away as much and as fast as they want until a.) They reach their limit or b.) they keep paying to keep hogging away.
Crookshanks

join:2008-02-04
Northeast PA
Reviews:
·Frontier Communi..

Re: Why?

said by Skippy25:

1.) You make the assumption that you have a competing service to flee too. Most have cable and phone, though they dont really compete being DSL speed is nowhere near that of cable (for the most part).

Speed is relative. I fled TWC's 15mbit/s (on paper) product in favor of 3mbit/s Verizon DSL because TWC's speeds dropped to 1.5mbit/s or less during peak hours. 3mbit/s 24/7 > 15mbit/s at 4am, IMHO anyway.

said by Skippy25:

2.) I agree with your statement about utilization, but point being rarely are you running at full line speed for an extended period of time.

Then you have nothing to worry about from the caps/overage, do you?

said by Skippy25:

you would not notice unless that node had several "hogs" all eating from troughs at the same time. But as pointed out, they (you know the ones these caps are meant to capture) are such a small % of user's surely that would not be the case.

Even with eight bonded downstream channels you've still only got a bandwidth pool of about 330mbit/s (less with overhead) to draw upon. With your hypothetical example of 50mbit/s connections it would only take six users to effectively consume all of the available bandwidth.

This is one of the reasons why I hate cable internet products; the performance is so variable and entirely outside of your control. When I lived in a neighborhood populated by old retirees I actually got the speeds I was paying for most of the time. When I had the misfortune of winding up on the same node as a bunch of college brats I was lucky to get T-1 speeds during normal waking hours.

said by Skippy25:

3.) How do these caps protect against high utilization anyway? The caps are monthly so they are free to eat away as much and as fast as they want until a.) They reach their limit or b.) they keep paying to keep hogging away.

I've repeatedly said that caps are not the best solution, they are just the simplest to explain to end users. As far as "they keep paying", good! That's money that can go towards network upgrades.
ssavoy
Premium
join:2007-08-16
Dallas, PA
The most our family of 5 used was 177GB in one month - and a majority of that were large game downloads and updates. We average about 60-80GB/month and there's always someone online or something streaming.

ds5v50

join:2003-01-22
Fremont, OH
Reviews:
·RoadRunner Cable
said by Gres7:

>>reality of the situation is that very few users will run into them.

200GB? C'mon that is just 1 (one) retired friend.
How much would household of 4-5 use?

I've got multiple users/PC's in the house including Server for my local weather. and I am sitting at ..
Current:17.9 Kbit/s / 1.0 Mbit/s (Out / In)
Today:30.6 MB / 448.1 MB (Out / In)
Month:8.0 GB / 101.8 GB (Out / In)
 
 

this figure will reset tomorrow.
--
Fremont, Ohio Weather
»www.Fremont-OH-weather.com

Nightfall
My Goal Is To Deny Yours
Premium,MVM
join:2001-08-03
Grand Rapids, MI
Reviews:
·Comcast
·Callcentric
·Site5.com

Re: Why?

said by ds5v50:

said by Gres7:

>>reality of the situation is that very few users will run into them.

200GB? C'mon that is just 1 (one) retired friend.
How much would household of 4-5 use?

I've got multiple users/PC's in the house including Server for my local weather. and I am sitting at ..
Current:17.9 Kbit/s / 1.0 Mbit/s (Out / In)
Today:30.6 MB / 448.1 MB (Out / In)
Month:8.0 GB / 101.8 GB (Out / In)
 
 

this figure will reset tomorrow.

101.8 GB per day so far?

Sounds like you are up for business class service. :)
--
My domain - Nightfall.net

BF69
Premium
join:2004-07-28
Camden, TN

Re: Why?

said by Nightfall:

said by ds5v50:

said by Gres7:

>>reality of the situation is that very few users will run into them.

200GB? C'mon that is just 1 (one) retired friend.
How much would household of 4-5 use?

I've got multiple users/PC's in the house including Server for my local weather. and I am sitting at ..
Current:17.9 Kbit/s / 1.0 Mbit/s (Out / In)
Today:30.6 MB / 448.1 MB (Out / In)
Month:8.0 GB / 101.8 GB (Out / In)
 
 

this figure will reset tomorrow.

101.8 GB per day so far?

Sounds like you are up for business class service. :)

I guess you didn't see where it says Month. Tomorrow is another month you know.

Nightfall
My Goal Is To Deny Yours
Premium,MVM
join:2001-08-03
Grand Rapids, MI
Reviews:
·Comcast
·Callcentric
·Site5.com

Re: Why?

said by BF69:

I guess you didn't see where it says Month. Tomorrow is another month you know.

Oops! My bad.
--
My domain - Nightfall.net

aaronwt
Premium
join:2004-11-07
Woodbridge, VA
Reviews:
·Verizon FiOS
said by Crookshanks:

said by pnh102:

it is so cord-cutters like people on this site don't get terribly happy with services like Netflix, Crackle and Amazon Video.

A retired friend of mine is a cord cutter in love with his Roku. His usage totals typically run between 150GB and 200GB/mo. The highest month (when his Roku was new and the novelty hadn't worn off) was 230GB. He has all day to watch TV and I'd hazard a guess that his hourly streaming totals are way above the average, even for a cord cutter.

I don't like caps any more than the next guy but the reality of the situation is that very few users will run into them. So long as these users are such a small minority you can expect zero sympathy from John Q. Public, never mind any of the regulatory agencies in a position to actually do something about caps and network neutrality.

Roku is only using lower bitrate streams for their content. Even Netflix 1080P HD content is only around 5Mb/s. Vudu three bar HDX is around 9Mb/s. But Roku doesn't offer VUDU on their devices.

And that is one person. So if you to take those amounts, what happens when you have a family of five, all using bandwidth daily? It can easily exceed those numbers.

Although I easily exceed 300GB just by myself. On just one day this month, when I was backing up some content to online storage, I used around 70GB.

See 12 replies to this post

jmn1207
Premium
join:2000-07-19
Ashburn, VA
kudos:1
Caps are simply used as a method to help ensure that nothing innovative can be created that will jeopardize the existing antiquated, consumer-unfriendly distribution method.

Even where a content creator is not also a TV provider, we are seeing increasing moves to paywalls and other artificial restrictions that serve no other purpose but to maintain an overreaching control and to keep consumers from gaining any real leverage like they should in any legitimate free market.
Crookshanks

join:2008-02-04
Northeast PA
Reviews:
·Frontier Communi..

1 edit

Re: Why?

I don't agree with your view of the situation but even if I did why should I care? Television is not a life essential service. People around here gripe about the ever increasing cost of cable TV but very few of them are willing to cut the cord. Why is that? There are a million things you can do to entertain yourself that are cheaper, more rewarding, and better for your health than watching TV.
rradina

join:2000-08-08
Chesterfield, MO

Re: Why?

If you don't care, why are you posting arguments?
Skippy25

join:2000-09-13
Hazelwood, MO

Re: Why?

He likes to read his own writings.

mmay149q
Premium
join:2009-03-05
Dallas, TX
kudos:48
said by Crookshanks:

said by pnh102:

it is so cord-cutters like people on this site don't get terribly happy with services like Netflix, Crackle and Amazon Video.

I don't like caps any more than the next guy but the reality of the situation is that very few users will run into them.

I'd beg to differ on that, I have a data usage monitoring tool on my HTPC, and I can hit 1TB in a month easily from legally streaming data sources such at Netflix, Amazon, and Crackle. As far as usage goes this year, I think I've between upload and download hit a total of 4TB's for the year.

Matt
--
I am no longer an AT&T Employee. Check out my kudos! »/profile/1626573
Have U-verse questions? Please email uversecare@att.com and they will assist you!!

See 19 replies to this post
Crookshanks

join:2008-02-04
Northeast PA
Reviews:
·Frontier Communi..
said by flycuban:

And they are doing this why??

To monetize the extremely small percentage of their users who consume >300GB/mo. It's a win-win for them; they make more money or the heavy usage customers flee to other providers. (*)

Of course now we'll see at least three different people reply with grossly inflated bandwidth numbers while claiming that they are representative of the "typical" user. To them, the "typical user" watches multiple HD streams simultaneously, downloads a different Linux distribution every day, has VPNs established to their friends and family where they exchange hours of home videos, and stores every byte of their data in the cloud.

plencnerb
Premium
join:2000-09-25
Elgin, IL
kudos:2

Re: Why?

said by Crookshanks:

Of course now we'll see at least three different people reply with grossly inflated bandwidth numbers while claiming that they are representative of the "typical" user. To them, the "typical user" watches multiple HD streams simultaneously, downloads a different Linux distribution every day, has VPNs established to their friends and family where they exchange hours of home videos, and stores every byte of their data in the cloud.

You forgot to add that the updates to their data in the cloud take place every 4 hours

--Brian
--
============================
--Brian Plencner

E-Mail: CoasterBrian72Cancer@gmail.com
Note: Kill Cancer to Reply via e-mail
NeoandGeo

join:2003-05-10
Harrison, TN
said by Crookshanks:

said by flycuban:

And they are doing this why??

To monetize the extremely small percentage of their users who consume >300GB/mo. It's a win-win for them; they make more money or the heavy usage customers flee to other providers. (*)

Of course now we'll see at least three different people reply with grossly inflated bandwidth numbers while claiming that they are representative of the "typical" user. To them, the "typical user" watches multiple HD streams simultaneously, downloads a different Linux distribution every day, has VPNs established to their friends and family where they exchange hours of home videos, and stores every byte of their data in the cloud.

This is quickly becoming typical family with every single device they own able to do everything you just mentioned. 5 years ago all of this was unheard of for virtually everyone. That coupled with DD becoming the future of gaming with modern games exceeding double digit GB sizes.

spewak
R.I.P Dadkins
Premium
join:2001-08-07
Elk Grove, CA
kudos:1
Reviews:
·SureWest Internet
said by flycuban:

And they are doing this why??

Because it is an "evolution" don't ya know!
--

Romney equals Epic Fail!

pizz
Death Penalty Please in NY
Premium
join:2000-10-27
united state
Reviews:
·RoadRunner Cable
Their doing this, because they can. It's a 2 part thing.

Most MSOs do this sort of thing because they want you to subscribe to their TV services and other services, provided by them. I remember before the netflix days and other online services like them.. Internet was marketed with the 'unlimited' tag. Once the boom of online tv, music etc.. came into play, MSOs started to enforce caps of all sorts.

Many years ago i can understand that node congestion was an issue, due to the equipment not being easily available due to the tech. But as time progressed and better tech came into the market place, and vendors supplying said equipment at huge mark-downs.. Congestion was a non-issue. Now don't get me wrong, some MSOs and other internet providers, didn't have the money allocation like a Comcast, Time Warner Cable etc..

But as of now in 2012. The 'congestion' boogeyman is simply more than what i described above, or a pure-cash grab. 50gb for 10 bucks is simply absurd.

As for the family of 4-6 comments. Do you really think it's putting a strain on the network in 2012 for the big players? If you do believe this, you fell for the marketing of absurd.

But i see this only being enforced in non-competitive markets. In markets that compete with fios, or any sort of fiber. I do not believe they will think twice about this.. Unless Verizon and the other FTTH companies start doing the same.
--
Fantasy football is Dungeons & Dragons for the guys who beat up kids that played D&D.
Crookshanks

join:2008-02-04
Northeast PA
Reviews:
·Frontier Communi..

Re: Why?

said by pizz:

Many years ago i can understand that node congestion was an issue, due to the equipment not being easily available due to the tech. But as time progressed and better tech came into the market place, and vendors supplying said equipment at huge mark-downs.. Congestion was a non-issue.

Really? As recently as 14 or 15 months ago I had to bail on TWC because my peak hour (8pm to 1am) speeds weren't enough to stream Netflix. I was paying for "Roadrunner Turbo" 15mbit/s service and was lucky to get T-1 speeds during those hours. I even had a PM dialogue about it with a TWC engineer on this site, who admitted that my node was maxed out during those hours.

3mbit/s DSL from Verizon ultimately turned out to be better even though it only had 20% of the bandwidth on paper. What good is a 15mbit/s connection if you can only achieve that speed at 4am? Perhaps it has value to the late night porn addicts but beyond that it's useless.

said by pizz:

But as of now in 2012. The 'congestion' boogeyman is simply more than what i described above, or a pure-cash grab. 50gb for 10 bucks is simply absurd.

Billing for bytes is absurd period. The billing should really be for the utilized bandwidth rate in bit/s but that would be substantially harder to explain to the average end user, hence billing by the byte.

pizz
Death Penalty Please in NY
Premium
join:2000-10-27
united state
Reviews:
·RoadRunner Cable

Re: Why?

said by Crookshanks:

said by pizz:

Many years ago i can understand that node congestion was an issue, due to the equipment not being easily available due to the tech. But as time progressed and better tech came into the market place, and vendors supplying said equipment at huge mark-downs.. Congestion was a non-issue.

Really? As recently as 14 or 15 months ago I had to bail on TWC because my peak hour (8pm to 1am) speeds weren't enough to stream Netflix. I was paying for "Roadrunner Turbo" 15mbit/s service and was lucky to get T-1 speeds during those hours. I even had a PM dialogue about it with a TWC engineer on this site, who admitted that my node was maxed out during those hours.

3mbit/s DSL from Verizon ultimately turned out to be better even though it only had 20% of the bandwidth on paper. What good is a 15mbit/s connection if you can only achieve that speed at 4am? Perhaps it has value to the late night porn addicts but beyond that it's useless.

said by pizz:

But as of now in 2012. The 'congestion' boogeyman is simply more than what i described above, or a pure-cash grab. 50gb for 10 bucks is simply absurd.

Billing for bytes is absurd period. The billing should really be for the utilized bandwidth rate in bit/s but that would be substantially harder to explain to the average end user, hence billing by the byte.

I had the same issues, you know why? Time Warner Cable was the last to upgrade their plants. They packed on as many users onto docsis 1.x nodes, which doesn't have the capacity nor enough channels to support many users.

Now with the implementation of docsis 3.0 - you do not have to worry about 'congestion' and other forms of tom foolery. As the nodes have enough capacity and load balancing (if 1 channel is full, it switches to another channel) and channel bonding to get rid of the evil 'slow down' monster.
--
Fantasy football is Dungeons & Dragons for the guys who beat up kids that played D&D.

compuguybna

join:2009-06-17
Nashville, TN
UMMMM, EXTRA CASH FLOW?????

said by flycuban:

And they are doing this why??

Kamus

join:2011-01-27
El Paso, TX

At this point...

I'd just cancel my service and get whatever else possible.

BF69
Premium
join:2004-07-28
Camden, TN

Re: At this point...

said by Kamus:

I'd just cancel my service and get whatever else possible.

You mean like U-verse and it's 250 GB cap and $10 per 50 GB overage?

Gbcue
P.E.
Premium
join:2001-09-30
Santa Rosa, CA
kudos:8

Re: At this point...

said by BF69:

said by Kamus:

I'd just cancel my service and get whatever else possible.

You mean like U-verse and it's 250 GB cap and $10 per 50 GB overage?

U-verse doesn't have such things in my area.

Contents
Contents

join:2003-04-10
Circle Pines, MN

Re: At this point...

Yet..

»AT&T's Still Not Enforcing DSL, U-Verse Usage Caps
--
www.Edge-Gamers.com

antdude
A Ninja Ant
Premium,VIP
join:2001-03-25
United State
kudos:4
Reviews:
·RoadRunner Cable
said by Gbcue:

said by BF69:

said by Kamus:

I'd just cancel my service and get whatever else possible.

You mean like U-verse and it's 250 GB cap and $10 per 50 GB overage?

U-verse doesn't have such things in my area.

For now...

tshirt
Premium,MVM
join:2004-07-11
Snohomish, WA
kudos:3
I'll send you an AOL CD, dialup is your friend.

gatorkram
Need for Speed
Premium
join:2002-07-22
Winterville, NC
kudos:2

Same way Suddenlink does it...

The transfer amounts are different, but it's the same price for 50 gigs when you go over, and you get the same 3 strikes.

Gee, it's almost like they get together and work out these things in advance... Hmm...
--
What the heck is a GatorKram? »www.gatorkram.com
jmas

join:2011-12-09
Hamilton, MI

LTE

We can only dream of having caps like that going forward with LTE services from Verizon/ATT/etc...

$10 for 50GB seems like a great deal when you compare to verizon

apples to oranges though I guess, although you could compare to HomeFusion... too bad HomeFusion is not meant to and never will compete with cable broadband services.

Contents
Contents

join:2003-04-10
Circle Pines, MN
Reviews:
·Comcast

I signed up for Comcast Business Class

I pay a couple bucks more a month for the Business class. The only downside is a 3 year contract, but there is no competition in my area so I might as well.

No more worries about caps.

»business.comcast.com/smb/service···et/plans
--
www.Edge-Gamers.com

morbo
Complete Your Transaction

join:2002-01-22
00000
Reviews:
·Charter

Re: I signed up for Comcast Business Class

said by Contents:

I pay a couple bucks more a month for the Business class.

You pay 33% - 100% more for Business Class.

Nightfall
My Goal Is To Deny Yours
Premium,MVM
join:2001-08-03
Grand Rapids, MI
Reviews:
·Comcast
·Callcentric
·Site5.com

Re: I signed up for Comcast Business Class

said by morbo:

said by Contents:

I pay a couple bucks more a month for the Business class.

You pay 33% - 100% more for Business Class.

Its area specific. In my area, its a $5 per month difference. In yours, it might be higher. Helps to check your facts before posting.
--
My domain - Nightfall.net

Alcohol
Premium
join:2003-05-26
Climax, MI
kudos:3
Reviews:
·Comcast
said by Contents:

I pay a couple bucks more a month for the Business class. The only downside is a 3 year contract, but there is no competition in my area so I might as well.

No more worries about caps.

»business.comcast.com/smb/service···et/plans

You're also getting half the speeds if you're in the east coast.
--
I found the key to success but somebody changed the lock.
binkleym

join:2010-05-15
Ashland City, TN

It has to be "evolution"...

... because it certainly isn't intelligent design.

Over the next year or two Google Fiber will show people what's really possible. And incumbent ISP's will either adapt quickly or face a storm of public criticism and make it easier for politicians to start holding their feet to the fire.

I hope.

See 8 replies to this post
psiu_nws

join:2004-01-20
Plymouth, MI

not bad I guess

In the existing realm of pricing, Comcast's offering is actually on the relatively tame side of things.

Will be interesting to see if Google makes anything change...with their limited buildout thus far I don't see it happening.

Kommie
Premium
join:2003-05-13
united state
kudos:2

Goverment should step in.

Capping bandwidth is like limiting the amount of transportation on the roads. It should not be legal. Bandwidth is infrastructure now.

See 15 replies to this post
ke4pym
Premium
join:2004-07-24
Charlotte, NC

NBC

Comcast should have never been allowed to buy them.

No transport carrier should be permitted to own a content company.

barrygee66

@cavtel.net

Re: NBC

thats why i have fios 150 mbps i have been download 1tb of vids and streaming olympics and pandora all day day long screw comcast

Alcohol
Premium
join:2003-05-26
Climax, MI
kudos:3
Reviews:
·Comcast
said by ke4pym:

Comcast should have never been allowed to buy them.

No transport carrier should be permitted to own a content company.

They were allowed to buy a huge stake in them.
--
I found the key to success but somebody changed the lock.

SysOp

join:2001-04-18
Douglasville, GA

Multiple modems?

If each modem gets 300gb, why not just add extra modems to the account?
rradina

join:2000-08-08
Chesterfield, MO

Re: Multiple modems?

True. If you can add a second modem for $50/month, that's slightly better than paying for 300GB of overage fees (300/50*$10=$60/month; is my math right?). However, you would need to use the entire 600GB to realize any savings. If you only need 450GB, it would be better to pay for just what you need. If Comcast offers faster tiers with a larger cap, that might be more cost effective plus it's faster.
TheGuvnor9

join:2006-06-23
Beverly Hills, CA

Sheeesh folks, go for a walk

Maybe all this cap stuff won't matter if you go exercise. A gym membership can be cheaper than paying for cable/internet.
Wilsdom

join:2009-08-06

Re: Sheeesh folks, go for a walk

You go to gym to walk? Talk about a waste of money
tpkatl

join:2009-11-16
Dacula, GA

This has nothing to with bandwidth. It has to do with movies

Remember this popped up a couple of weeks ago when Comcast decided that their Xfinity Movies used a different part of the coax cable than Netflix's movies (ha ha chuckle chuckle).

And your usage will be socked for watching a Netflix move but an Xfinity movie didn't count against your cap.

That's what this is about. Comcast is trying to make life more difficult for people who want to get entertainment services from their competitors. It's that simple.

And since Comcast bought Congress, there is no meaningful enforcement of Net neutrality, so they are home free.

See 6 replies to this post
rradina

join:2000-08-08
Chesterfield, MO

Metering Arguments Must Be Rational

When arguing the necessity of metering by referencing other metered utilities, it's apples and oranges unless the utility lacks significant variable usage costs. Examples of utilities with significant variable usage costs are water, sewer, gas and electric.

Please note the significance of the term significant. We are all aware that network providers have peering relationships and backbone connection costs with a variable component. However, according to this article containing worst-case scenarios, it still only costs pennies per GB (including profit). It is therefore impossible to believe that the current metered costs of a such a ubiquitous service are set by typical market forces.

»blogs.howstuffworks.com/2011/04/···cenario/

We must also consider that network providers enjoy technological advances that magnify the efficiency of their networks beyond the imagination of other utilities. Ponder how cheap electricity would be if in five years twice as much power was possible from the same unit of coal and in 10 years, four times as much? How cheap would gasoline be if cars went from 30MPG to 60MPG and then 120MPG?

I'd argue that this kind of efficiency improvement would probably start a world war as it would completely destabilize OPEC and Exxon wouldn't be worth the paper used to print its stock certificates.

BF69
Premium
join:2004-07-28
Camden, TN

My main issues

A) Cap in 2008 250, cap in 2012 300 GB only 20% increase in 4 years. Meanwhile I can assure you the cost of providing 250 GB of bandwidth over the last 4 yeas in probably at least 80% less in that time. Comcast could have increased it to 500 GB. You probably quell 75% of the bitching. If not more.

B) Overage are 20 cents per GB. If the overages are there because excessive bandwidth then charge what the bandwidth cost. Hell in throw in 20% profit. Should be closer to 10 cents per GB max.

C) Of course it only averages 20 cents per GB if you use the entire 50 extra GB. If you use only 10 GB you're paying $1 per GB. Overages should be on a per GB basis or no more than per 10 GB basis not per 50 GB.

So 500 GB cap and $1 per 10 GB overage. 95% of whining should stop. All that being said this is a beta test and Comcast could change things when the test is done which sounds like it will take a year.

delusion ftl

@comcast.net

Re: My main issues

Those ideas are not too bad. I also think they should turn the meter off from 1am to 8am for users who do legitimate large online backups at night and do not put any burden on the network during peak times.

And they should allow rollover data, so if you use 100GB one month but then have heavy transfers come up you'll have 500 GB available for the next month.
Mr Matt

join:2008-01-29
Eustis, FL
kudos:1
Reviews:
·CenturyLink
·Comcast
·Embarq Now Centu..

Customers screwed by rounding error!

When I started working for a Bell Operating Company in the early 1980's, the sales team I was assigned to sold allot of measured WATS lines by showing the customer that they would save 20% by installing WATS lines. The reason, AT&T offered 6 Second rounding rather than 1 Minute rounding like the competition. If the rate is $0.18 per minute the cost for an overage of 3 seconds with one minute rounding is $0.18 in the case of 6 second rounding the cost for an overage of 3 seconds is $01.8.

In the case of Comcast, the price of $10.00 for 50 GB puts a customer in a position to pay $10.00 if they go over the 300 GB cap by a couple of bytes. Comcast would be more equitable if they charged $0.10 per 500 MB or $0.1 per 50 MB. They just don't want the customer to realize that they are being screwed because of rounding error.
Joe12345678

join:2003-07-22
Des Plaines, IL

Re: Customers screwed by rounding error!

what is the no change thresh hold? at least a few meg? 1gb? or 0?

Easy to fix the meter to just go over and to count ARP traffic

SalemSwift

@comcast.net

Comcrap

Geez, I barely dodged a bullet for the time being. I'm in Memphis. Between us and Nashville lies Chattanooga with their Comcast crushing EPB service. I'm surprised they'd be so bold near a celebrity town known for nation leading broadband.

Nashville consumers, give'em hell.
dantheman706

join:2012-07-23
White Pine, TN

comcast is so nice

Wow, comcast is so nice.

They give you 3 chances before they bill you. Wonder what Charter's new ceo has in store for us over overages... he's already thought it was such a great idea to bill us for modem rentals regardless if we want to rent a modem from charter or not

Van
Premium
join:2009-07-08
New Orleans, LA

And what happens when someone is told that

they hit the limit yet the person is the only one who lives in the house and claims they did not use 1/100th of the cap?

Is Comcast even sure that their cap-counter is 100% or near 100% accurate?

I doubt it...and I am sure they are quite glad that it isn't anywhere near 100% accurate because...who will stop them if they add a few GB's to someones account to get them over the limit?

Oh no, they must pay a $10 fine for collecting those tens of millions of dollars from customers!

chong67

join:2001-11-18
Jonesboro, GA

Oh well

300GB is enough for me for 1 person!

Think of it as downloading thirty 1080p movies which I cant watch that much in a month.

That mean 10mb per day, easy # to remember.
dubenezic

join:2004-05-06
Jersey City, NJ

Comcast is Evil

This will just push people to Fios where there is no data cap if they can get it.

These data caps are a scheme to nickel and dime customers. If less than 5% of customers use more than 250GB or now 300GB then there is no reason for the cap.

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