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story category Comcast, Like AT&T, Takes Heat For Neighborhood Cabinets
After mocking AT&T for their own aesthetic shortcomings...
12:36PM Sunday Aug 17 2008 by Karl Bode
tags: competition · business · hardware · cable · networking · Comcast
Tipped by Randy See Profile
Since their VDSL network upgrade project began, AT&T has been taking a lot of heat for their placement of U-Verse VRAD cabinets in many neighborhoods, with locals saying the cabinets (usually placed on right of way easements) are eyesores that decrease property values. Comcast has even used the complaints in advertisements criticizing AT&T. But Comcast has been taking heat in the Philadelphia suburbs for their own network equipment boxes, even though they're substantially smaller. Locals there are questioning why the cable company can't bury their equipment in underground vaults like Verizon does with FiOS. “Our networks are virtually the same,” responded Comcast spokesman Jeff Alexander. “Our fiberoptic network runs directly into neighborhoods. Underground vaults that freeze solid pose a real challenge when it comes to maintenance, fiber or otherwise.”

Related:
  1. 20% of Comcast Users To See DOCSIS 3.0 in 2008
  2. Comcast: U-Verse Interfering With Our Network
  3. Comcast Ads Mock Unsightly AT&T U-Verse Cabinets
  4. Comcast Gets Investigated While Cox Gets Free Pass
  5. Comcast Installs DOCSIS 3.0 In Two New Markets
  6. Comcast To Deploy Femtocells
  7. Cablevision Network DVR: 160GB, $10/Month
  8. Comcast: 50Mbps Now Available In 20% Of Markets
Forums » Comcast, Like AT&T, Takes Heat For Neighborhood Cabinets
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MysticGogeta
The Robot Devil
Premium
join:2005-03-14
League City, TX
clubs:
·Comcast

Don't like Comcast much but

"Underground vaults that freeze solid pose a real challenge when it comes to maintenance, fiber or otherwise.”

I could see where this is a problem when your equipment is underground and you have a foot of snow over it.
--
Team Discovery-Join the fight

cdru
Go Colts
Premium,MVM
join:2003-05-14
Fort Wayne, IN

Re: Don't like Comcast much but

Telcos, water, sewer, and any other utilities that have had manholes haven't had problems managing winter maintenance for decades.
JerryTimes

join:2002-01-09
Roseville, MI

Re: Don't like Comcast much but

You wanna bet?

cdru
Go Colts
Premium,MVM
join:2003-05-14
Fort Wayne, IN
·Verizon FIOS

Re: Don't like Comcast much but

Let me rephrase that. Utilities that have manholes have had them for decades and somehow manage to make them work. I'm not saying that they don't have problems, but rather they just deal with them and move on. There isn't anything super special that only applies to Comcast and their underground vaults here.

jt4

@comcast.net
sounds like you have never done this work before. you should try it then post you commet and we will see what you say. i bet it would be a little different

cdru
Go Colts
Premium,MVM
join:2003-05-14
Fort Wayne, IN
·Verizon FIOS

Re: Don't like Comcast much but

said by jt4 :

sounds like you have never done this work before. you should try it then post you commet and we will see what you say. i bet it would be a little different
No I've never done maintenance in a manhole. But I have done construction type work in winter so I know that the ground gets hard, water freezes, and things get frozen shut. I do also have decent critical thinking abilities so I can apply my limited knowledge to a more broader sense. Let me go over it slowly for you...

Q. Do other utilities use manholes, vaults, or other underground facilities?
A. Yes.

Q. Do other utilities use said facilities in winter in locations that freeze?
A. Yes.

Q. Have winters been around for more then a year or two?
A. Yes.

Q. Do other utilities continue to install underground facilities, despite having to put up with freezing weather year after year?
A. Yes.

I never said that winter maintenance wasn't an issue, or that winter weather wasn't a challenge. All I was saying is that other utilities seem to manage the problems, so can Comcast. But I welcome anyone else that wants to chime in betting me, challenging me, or just proclaiming that I have no fricking idea what I'm talking about.

Nerdtalker
Working Hard, Or Hardly Working?
Premium,MVM
join:2003-02-18
Tucson, AZ
clubs:
·Comcast

It's funny how something like fiber, which seems impervious to just about anything, can react so adversely to a piece of ice stressing it or causing microbends which attenuate the signal to just about nothing.

Throw a junction box like that underground, add water, add winter, and you're in for some fun.
--
"Some people never see the light till it shines thru bullet holes." -Bruce Cockburn

I'm testing Gmail's spam filters: Broadbandreports1@gmail.com
Spam: 12900+ messages currently using 406 MB.

TK Junk Mail
Go ahead, make my day
Premium
join:2002-03-03
Margate City, NJ
clubs:
·Comcast


edit:
August 17th, @01:11PM

Spoiled residents whining over nothing

Want to see a view of the neighborhood where the residents are complaining?


The green rectangular boxes, about 1 foot or 2 feet high and 2 feet long, are being installed on the strips of ground between the street and sidewalk.

University Drive resident Bernie Goldberg(pic below), who gave a lengthy presentation on his objections to the boxes at a recent township supervisors meeting. “They look like trash cans sitting out in front of your house permanently.”


Their houses are so far from the street they would never even see these small boxes. Just some people with very little problems to deal with looking for something to complain about. I know the area well(my sister lives a couple blocks away) and you would never even notice these boxes if you stood 5 feet from them. The landscaping blocks them from view.
--
My BLOG .. .. Internet News .. .. My Web Page
Ask yourself one question: 'Do I feel lucky?' Well, do ya punk?

jerryjam

@verizon.net

Re: Spoiled residents whining over nothing

I dont know what brain surgeon made this comment but underground vaults are climate controlled.
rody_44
Premium
join:2004-02-20
Quakertown, PA

Re: Spoiled residents whining over nothing

climate controlled, you are joking i hope.
rody_44
Premium
join:2004-02-20
Quakertown, PA
·Comcast


edit:
August 17th, @02:01PM

please let us in on how you climate control 24"-24" vault. . maybe by putting a central ac unit above it? the climate controlled vaults are usually around a 8 to 10 feet concrete vault. you dont really suggest putting that in front of everyones house do you?
rahvin112

join:2002-05-24
Sandy, UT

moderated:
August 18th, @03:02PM

Re: Spoiled residents whining over nothing

Anything installed below frost depth will maintain a constant temperature anywhere from 50-60^ regardless of air temperature, it's called average soil temperature and depends on latitude.

tshirt
Premium
join:2004-07-11
Snohomish, WA


edit:
August 18th, @03:32PM

Re: Spoiled residents whining over nothing

said by rahvin112 See Profile :

Anything installed below frost depth will maintain a constant temperature
Actually, you need to go down around 30' to get to the constant temperature zone in most parts of the US.
At 8-12 feet you reach an area that will be warmer or colder 6 months out of phase with the weather i.e summer warmth wiill reach and effect that level around january.
this is convienent from ground looped (earth coupled) heat pumps, but not so good for easy acessible cable connections.
and then comes ground water problems, cable guys shouldn't need scuba gear
Deep burial is impractical for most residental applications

CableTool
Poorly Representing MYSELF.
Premium
join:2004-11-12

BWAHAHAHAHAHAHAHA!!!

Totally.. I was just knee deep in one the other day. My toes were warm so I turned the thermostat up..
--
CableTechs.org/"Horrible People with Integrity"

Sly
Premium
join:2004-02-20
Johnson City, TN
clubs:
·Embarq

said by jerryjam :

I dont know what brain surgeon made this comment but underground vaults are climate controlled.
Well actually you may have a point (although worded a little strangely). If you dig deep enough underground you will pretty much encounter the same temperature year round. Once you go a few feet underground the temperature will remain in the 50's or 60's year round.

CableTool
Poorly Representing MYSELF.
Premium
join:2004-11-12

Re: Spoiled residents whining over nothing

said by Sly See Profile :

said by jerryjam :

I dont know what brain surgeon made this comment but underground vaults are climate controlled.
Well actually you may have a point (although worded a little strangely). If you dig deep enough underground you will pretty much encounter the same temperature year round. Once you go a few feet underground the temperature will remain in the 50's or 60's year round.
I hope thats sarcasm.

I think what the guy was referring to was some hubsites that are somewhat climate controlled. Sealed vaults that need to be purged before you can even go in them because of gases.
Those however are not the vaults that anyone is speaking of.
--
CableTechs.org/"Horrible People with Integrity"
Skippy25

join:2000-09-13
Hazelwood, MO
It is 65 degrees at 4 feet year round I believe. However whether or not their cover will maintain that is another story, but I would imagine it would be pretty good.
Kearnstd
Elf Wizard

join:2002-01-22
Mullica Hill, NJ

Verizon and Comcast should do something on streets that bitch about boxes of any size. dont wire them for ANY advanced services. just provide the basics. the agreements with the towns dont say a street must have full Digital services from Comcast and fios or even DSL from verizon.
--
[65 Arcanist]Filan(High Elf) Zone: Broadband Reports

splat1622

@direcpc.com

Re: Spoiled residents whining over nothing

no cut them off completely.then they could use lovely dialup or satt.

way2evil
Premium
join:2007-09-14
Great River, NY
Oh please, I am sure you would be bitching too if you woke up to one of these boxes on your lawn.

TK Junk Mail
Go ahead, make my day
Premium
join:2002-03-03
Margate City, NJ
clubs:
·Comcast

Re: Spoiled residents whining over nothing

said by way2evil See Profile :

Oh please, I am sure you would be bitching too if you woke up to one of these boxes on your lawn.
I have one on my lawn. And I was glad to get it. It meant faster service than the slow limited DSL service in my neighborhood.
--
My BLOG .. .. Internet News .. .. My Web Page
Ask yourself one question: 'Do I feel lucky?' Well, do ya punk?
NormanS
Premium,MVM
join:2001-02-14
San Jose, CA
·Pacific Bell - SBC

said by way2evil See Profile :

Oh please, I am sure you would be bitching too if you woke up to one of these boxes on your lawn.
None of the twenty, or so, VRADs I have seen are on anybody's front lawns.
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum

MysticGogeta
The Robot Devil
Premium
join:2005-03-14
League City, TX
clubs:
I have a cable box in my backyard and I'm damn glad its there cause I can't get DSL.
--
Team Discovery-Join the fight

splat1622

@direcpc.com
i wouldn't care if it was on my roof as long as i could get something other than dial up and satt.

tshirt
Premium
join:2004-07-11
Snohomish, WA


edit:
August 17th, @09:02PM

said by TK Junk Mail See Profile :

I know the area well(my sister lives a couple blocks away) and you would never even notice these boxes if you stood 5 feet from them. The landscaping blocks them from view.
This is the same city about to sell it's sewer system, to a private company, because according to their anal-isys of the proposal it will be cheaper for the next 5 years (with a BIG bump at the end)
i suppose the next effort will be to outlaw those ugly manholes.
what a bunch of nimby's
Kearnstd
Elf Wizard

join:2002-01-22
Mullica Hill, NJ

these are the kinda people who call up their ISP when their 16mbit service is only giving them 15.5mbit. at the same time they refuse to except any equipment on their block.
--
[65 Arcanist]Filan(High Elf) Zone: Broadband Reports

Dogfather
Altitude is your friend
Premium
join:2007-12-26
Laguna Hills, CA
·Cox HSI
·MegaPath
·Verizon FIOS
·Cox VOIP
·Verizon west (ex G..
·ViaTalk
·Time Warner VOIP
·RoadRunner Cable


edit:
August 17th, @11:50PM

Comcast assailed for brightness of full Moon

The residents for the most part were bitching about NON-Comcast equipment. Comcast received photos of different equipment that residents were whining about and nearly all of them weren't Comcast's. Why not bitch about the full moon being too bright and blame that on Comcast as well?

Gotta love it.
axgupta1

join:2005-02-13
Mechanicsburg, PA
·Comcast

Over reacting

We have several of Comcast green colored boxes installed in our neighborhood of 72 homes. I do not know what these boxes are for but I have sometimes seen Comcast people working on these boxes.

These boxes were installed in the front yard of residents when the neighborhood was built about 5 years ago. I have never heard of anyone not buying a house or people having trouble selling their house or property value declining because of these boxes. In fact, some residents have done very creative landscaping around these boxes and it looks beautiful.
rahvin112

join:2002-05-24
Sandy, UT

Re: Over reacting

That's cause the box is already there. It's financial impact on the property was established before the lot was even sold. Now take an established property and come put install a "Fridge" in the front yard. The new financial impact of that "Fridge" has will now be felt by the current property owner.

If you don't think these things have a financial impact on the property you are either an idiot or have never owned property. I have a ground mount transformer that occupies one corner of my backyard and makes approximately 200-300 square feet of yard useless. I considered it's placement carefully when I made my offer on the home and it had a real impact on the value.

NetAdmin

join:2008-05-22


edit:
August 17th, @02:40PM

These people can cry me a river...

The green boxes that these property owners are bitching about are used by providers ALL OVER the nation and the number of people that whine about them are a tiny fraction of the people that have them in their lawn. I know of at least two neighborhoods outside the city for upper-middle and upper income households that have them in their lawn and I've never heard of anyone in those people complaining about them.
--
---
Eleven years of carrying The Clue Bat...

Ohyouiowemeto

@comcast.net

Green Cable Boxes

Those small green boxes you see up down your street are called 'pedistals'. They contain cable connections to 4 and sometime 6 houses at a time. A real thick cable runs Under the ground from box to box up and down the street. Usually in the garage or on the side of each house is a cover plate. Open the cover plate and you will see the cable connections in the wall from a thinner cable that goes through a piece of PVC tubing underground out to the small green box at the front of someones yard. Usually these boxes are hidden in clumps of bushes but sometimes they are completely out in the open.

The boxes that the phone companies are installing are 4 and 5 feet high an 4 to 5 feet wide to about 3 feet deep. there is one at the end of my street right next to the sidewalk. I hear it humming every evening when I walk by while walking my dog.

For me it's not a problem but for the two houses at the end of the street.......

morbo
Complete Your Transaction

join:2002-01-22
00000
clubs:

Re: Green Cable Boxes

you make a good point. the AT&T boxes are much different than anything i've seen before. they are huge and are always humming...

Smith6612
Premium
join:2008-02-01
united state
·Verizon Online DSL
·FrontierNet Intern..
·Dish Network


edit:
August 17th, @01:43PM

Exactly. Adelphia back when they were around when my neighborhood was built 7-8 years ago placed green cable boxes near the telephone boxes for Verizon and the power transformer, since my utilities are all underground and they're not a problem for my neighborhood. Some of my neighbors found some good use for them and they serve as good garden decorations . Otherwise, I have one of those small cable boxes on my lawn, and dispite me not having cable, just satellite, phone and DSL it's not a problem. They show up every other house anyways abnd they only serve as a gateway from your house to the cable network.

dadkins
Go For It
Premium,MVM
join:2003-09-26
Hercules, CA

edit:
August 17th, @01:36PM

Maybe it's just me, but...

... I would much rather have a green briefcase or pedestal as opposed to beige refrigerator any day!
--
Think outside the Fox... Opera

John Galt
Premium
join:2004-09-30
Oceanside, OR

Re: Maybe it's just me, but...

said by dadkins See Profile :

... I would much rather have a green briefcase or pedestal as opposed to beige refrigerator any day!
They need to install Kegerators.


--
A is A
bogey780

join:2004-03-19
Covington, LA
Yea...but the telco one actually works all the time even when power goes out.

alphapointe
Premium,MVM
join:2002-02-10
Columbia, MO
clubs:

Re: Maybe it's just me, but...

heh, when the batteries aren't exploding.
bogey780

join:2004-03-19
Covington, LA

Re: Maybe it's just me, but...

Eh... 4 RTs out of literally thousands upon thousands.

alphapointe
Premium,MVM
join:2002-02-10
Columbia, MO
clubs:

Re: Maybe it's just me, but...

It was meant to be sarcastic. I am aware of the VERY small number of exploding batteries.

Drex
Beer..It's What's For Dinner
Premium
join:2000-02-24
La Place, LA
·AT&T Southeast

Saw one

I saw one of these placed IN someone's backyard. The yard in question doesn't have a fence, so it's in plain sight. Crazy if you ask me. This thing is a huge eye sore and to have one put IN my backyard? I'd be pretty upset.
--
I gave up drinking and eating bad food. And in 14 days, I had lost 2 weeks.
qworster

join:2001-11-25
Los Angeles, CA

They are all BANANAS!

BANANA

Build Absolutely Nothing Anywhere Near Anything (or Anyone)
rody_44
Premium
join:2004-02-20
Quakertown, PA

vaults are nice but

vaults are nice as long as it doesnt rain and you dont have a frost line to deal with.

jchambers28

join:2007-05-12
Alma, AR

numbers

how many cabinets are there per neighborhood? they need to figure out a way to reduce the number of cabinets per neighborhood 1 would be enough for me and put it some where discretely like in some ones back yard out of sight out of mind.
hottboiinnc
ME

join:2003-10-15
Toledo, OH
·buckeye cable

Re: numbers

when you figure this out let ATT know. They'd love to reduce the amount of money they're spending on their VARDS and i'm sure they'd really love that they could reduce the amount of "skilled" union employees that they'd need to install these since they're the only ones that are "skilled enough" to be able to do it.

Hell it would improve ATT's bottom line.
rahvin112

join:2002-05-24
Sandy, UT

Re: numbers

Really? I have the solution right now. Run fiber to the home.

No big VRAD that transitions from fiber to copper. You run the fiber to the home, terminate it on the side of the house. Fiber to the home doesn't need all the repeaters, it doesn't need huge boxes full of batteries/generators. It also requires a lot less maintenance, isn't susceptible to electrical or magnetic interferance, is immune to water problems and has lower maintenance costs. Aside from the installation cost it's much cheaper for the provider to have a fiber installation versus copper.

ajtroglio

join:2000-04-20
Saint Louis, MO

cabinets

I'm sure years ago people were complaining about telephone poles and power lines ruining their view. Technology will improve and this too shall pass
cornelius785

join:2006-10-26
Worcester, MA

Re: cabinets

yeah, but some will be crying, dragging their feet, making a seen, etc. all the way to that day. i'm mostly like, so what? this big new cabinent is probably going provide new great services to me. maybe if the owner of the box gives a heavy discount (like a ~80% discount) to the nearest property owner, i'd shut them most of them up.

CarterStClai
X-Out The W

join:2002-04-17
Sugar Land, TX
You might notice that most new neighborhoods have eliminated telephone poles for this very reason. People complained, and things were changed in new construction.

Rick
Premium,MVM
join:2001-02-06
Waterbury, CT
clubs:

I've heard it all now...

comparing a 1 foot or 2 feet high pedestal that's delivering a real next generation advanced network versus the uverse walk in coolers connecting to this....

»www.corp.att.com/history/other/watson.wmv
--
The Coyote captured the RR! Roadrunner Rick is now Comcastic!

See 8 replies to this post
pcme2000

join:2008-01-17
Bangor, ME

Boxes

Simply get DirecTv instead drive AT&T & Comcast out of your neigborhood!!

dadkins
Go For It
Premium,MVM
join:2003-09-26
Hercules, CA
·Comcast

Re: Boxes

said by pcme2000 See Profile :

Simply get DirecTv instead drive AT&T & Comcast out of your neigborhood!!
... and what are you going to have for internet? Sat?
--
Think outside the Fox... Opera
Rob2647

join:2008-08-12
Rochester, MI

Re: Boxes

Comcast has the small post looking ones all over my neighborhood. And AT&T has the larger cabinet ones outside it. Nothing that a little landscaping can't hide.

FastiBook

join:2003-01-08
Newtown, PA
·Verizon FIOS


edit:
August 17th, @04:22PM

Lawn friges? Not here!

I live in PA, and our FIOS system has street boxes, small underground ones every few houses. The "lawn frige" effect has no bearing here. At each end of the neighborhood, where there are all ready several relay boxes, the POTS boxes are complimented by 1 or 2 beige fios boxes of about the same height, but are deeper (sidewalk to street) narrower, and don't look battered by decades of vandalism and weather wear. My only gripe is that they are beige and not green, as to blend them into the green all around. They were originally plain metal with no paint, then one by one they were painted about a week after they appeared. Comcast's curb boxes are 2 feet tall rounded green plastic domes that stick out like some kinda plastic tree stump.
--
LETS GO METS!
EPS

join:2008-02-13
Hingham, MA

Re: Lawn friges? Not here!

I don't see any boxes like that around here- I suppose the equipment must be a bit different for on-pole deployment, or am I not looking hard enough?

splat1622

@direcpc.com

Re: Lawn friges? Not here!

yes you are correct the on pole deployment for cable is alot different very small boxes on the pole usually has a green light on it.
migan1
Stefan

join:2000-09-27
Leominster, MA

1000

I'll take 5 of them on my lawn if they can give me gigabit

howdydotoyou

@comcast.net

Boxes

AT&T came to our church and negotiated a small spot on the property to put up one of those big honkin boxes. Paid the church $5000 up front and $150 a month. Been there for about two years now.

backfeed
is giving feedback

join:2002-12-16
Peru, IN
·Comcast Digital Vo..
·Comcast Formerly ..

Whine whine whine

I have one of the pedestals at the edge of my yard....I am glad it is there...ATT cannot get DSL to me so this is the only real option I have. Do these people complain about the transformer vaults in the neighborhood?...Maybe they should get rid of them...without electricity all the rest of the complaining will go away.
Some people will bitch if they were hung with a new rope
--
ERROR: Out of Memory... Should I forget Something (Y,y)?

splat1622

@direcpc.com

Re: Whine whine whine

really all i can get is dial up or satt.I have hughes satt.,and let me tell you all it sux 80.00 a month for average of 700mb down and 50mb up,and 375mb download limit a day,also i pay for the 1.5mb service and the oly time i get that is after midnight.during peak times gets as low as 100 down and 20 up

to sit here and see people bitch about freaking boxes or cones in their yard is silly.they need to take them out and leave you all with nothing but dial up.Use that for a week and you would let them put boxes on your front porch you all need to get a life change is not always bad

splat1622

@direcpc.com

Re: Whine whine whine

correction all my numbers are in kb's not mb's except the 1.5mb service im supposed to be getting
tmc8080

join:2004-04-24
Floral Park, NY

common sense

from the company's point of view, whatever is the cheapest and serves the most amount of customers with the absolute minimum they will tolerate.. seemingly 6mbit uverse and cablemodem access is sufficient for much of the country.. that's what they'll do, meanwhile the northeast corridor & west coasts keep cranking up the bandwidth towards 50 & 100mbits in the coming months. costs will not go down if there isn't more investment in major internet transport hops. part of this is major isp's buying or building next generation fiber links to control tier-1 data costs.

before, the issue was deployment or no deployment, increasingly these days.. it's small pipe vs big, bigger, biggest pipe (bandwidth speaking, not physical infrastructure) you could have cabinets out the whazule in your town, yet they could still be offering 1-8 megabit plans. eventually, this will work itself out, the question is.. will it take regulation or some sort of government push to get there.
Forums » Comcast, Like AT&T, Takes Heat For Neighborhood Cabinetspage: 1 · 2


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