 devnuller
join:2006-06-10 Hollis, NH | ugh
"I wasn't even really thinking. Plus, I'm just so mad at Comcast. I'm tired of their shitty service."
So negativly impact all their customers... nice move. Another thing they could have done was just cancel service. | |
|
 |  lordofwhee
join:2007-10-21 Everett, WA | Re: ugh This is one of the very few ways the average joe (or in this case, the average hacker joe) can make a statement to a giant corporation that will actually be heard. | |
|
 |  |   yock The Internet Is For Porn Premium join:2000-11-21 Fairfield, OH
| Re: ugh said by lordofwhee :This is one of the very few ways the average joe (or in this case, the average hacker joe) can make a statement to a giant corporation that will actually be heard. The only thing anyone hears from this is that some kid can't resolve his problems rationally. | |
|
 |  |  |  Modsquad
join:2003-01-21 Spring, TX
| Re: ugh You must not have ever tried to rationally resolve an issue with Comcast. It's next to impossible. Here in the Houston metro area, we had Time Warner/Road Runner service & they were bought out by Comcrap...errr, Comcast and let me tell you, the service is night & day different. It took them two weeks just to call me back to tell me if I could even get service in my subdivision that's at least 6 years old and I have friends down the street with their service. Then trying to get my own cable modem (which was the exact same model as the ones they hand out at the store front) I couldn't even get it online, for at least 4 weeks now....and I go get one of theirs, and it doesn't work about 90% of the time because the tech that came out initially didn't balance the connection or check for interference.
I have been transferred to every department & it never got resolved....I've went thru a few thousand 'roll over' minutes I had stored up on my cell phone....(i don't have a land line) so yes, it's VERY frustrating having to call back & get some NEW moron & having to spend countless amounts of time RE-explaining the situation because they are not adept enough to escalate you to someone that CAN fix the damn problem or at least have someone contact you that can.
I don't know HOW the hell they stay in business with the crappy customer service they have. | |
|
 |  |  |  |   dadkins Land of Confusion Premium,MVM join:2003-09-26 Hercules, CA
·Comcast
| Re: ugh said by Modsquad :You must not have ever tried to rationally resolve an issue with Comcast. It's next to impossible. ... I have. They did quite well unf**cking the issue. Modem snafu and ARRIS not being able to cope with Blast. They sorted it out and I fly. Ask anyone here! 
So, because you or someone else has an issue or a bad experience, doesn't mean we all will.
This "hacker" needs mommy to slap him. I hope he does time with Bubba!  -- Think outside the Fox... Opera | |
|
 |  |  |  |  |   JamesPC
join:2005-10-12 Orange, CA | Re: ugh I second that dadkins. "Slap him", someone! | |
|
 |  |  |  |  |  Cjaiceman
join:2004-10-12 Aurora, CO
·Comcast
| said by dadkins :So, because you or someone else has an issue or a bad experience, doesn't mean we all will. This "hacker" needs mommy to slap him. I hope he does time with Bubba! Yea, just because your service sucks doesn't mean we should all have to suffer. I give you my simpathy for your connection and service not being what it should be, but let those of us who enjoy our connection actually enjoy it.
I also have to side with dadkins because my service has also been superb. Every tech and rep I have talked too has gotten the problem fixed in a reasonable amount of time and with minimal effort. I even dare say their service is decent  | |
|
 |  |  |  |  |  |
 |  |  |  |  |  |   koma3504 Advocate Premium join:2004-06-22 North Richland Hills, TX | Re: ugh No they are not | |
|
 |  |  |  |  |  |  james1
join:2001-02-26 antarctica | said by Necromantik :
Hackers are cool. You saying that made them not cool. | |
|
 |  |  |  |  |  |   cao1964
join:2000-08-09 Danville, PA | They are very cool, crackers are not. | |
|
 |  |  |  |  |   CConverse
join:2006-01-31 Syracuse, NY
| said by dadkins :This "hacker" needs mommy to slap him. HAHA!
I 100% agree. If I were his mom I'd slap him for sure. | |
|
 |  |  |  |   Nightfall My Goal Is To Deny Yours Premium,MVM join:2001-08-03 Grand Rapids, MI clubs:
·Site5.com
·AT&T Midwest
·Comcast
| said by Modsquad :You must not have ever tried to rationally resolve an issue with Comcast. It's next to impossible. Here in the Houston metro area, we had Time Warner/Road Runner service & they were bought out by Comcrap...errr, Comcast and let me tell you, the service is night & day different. It took them two weeks just to call me back to tell me if I could even get service in my subdivision that's at least 6 years old and I have friends down the street with their service. Then trying to get my own cable modem (which was the exact same model as the ones they hand out at the store front) I couldn't even get it online, for at least 4 weeks now....and I go get one of theirs, and it doesn't work about 90% of the time because the tech that came out initially didn't balance the connection or check for interference. I have been transferred to every department & it never got resolved....I've went thru a few thousand 'roll over' minutes I had stored up on my cell phone....(i don't have a land line) so yes, it's VERY frustrating having to call back & get some NEW moron & having to spend countless amounts of time RE-explaining the situation because they are not adept enough to escalate you to someone that CAN fix the damn problem or at least have someone contact you that can. I don't know HOW the hell they stay in business with the crappy customer service they have. Last time I checked 2 wrongs don't make a right. | |
|
 |  |  |  |  |  Modsquad
join:2003-01-21 Spring, TX
| Re: ugh I'm not justifying what the kid did, interfering with everyone else's service is in no way the right thing to do, but rather I know how insane dealing with inept customer service people can make you feel. They have been driving me batty! Do I want to throw my comcast devices into the street & run them over with my Jeep? Yes! Do I want to make everyone else as mad as me by interrupting their service? No. | |
|
 |  |  |  |  |   Hehe
@ssa.gov
| said by Nightfall :Last time I checked 2 wrongs don't make a right. But 3 do! | |
|
 |  |  |  |  |  Desdinova
join:2003-01-26 Gaithersburg, MD edit: May 31st, @02:16AM
| "Last time I checked 2 wrongs don't make a right."
Neither does one. But at least two strikes a balance!  | |
|
 |  |  |  |  |  james1
join:2001-02-26 antarctica
| said by Nightfall :Last time I checked 2 wrongs don't make a right. That's an old wives tale.
Locking someone up for 25 years against their will is wrong, yet it's right when they have done wrong against someone else. Proof that 2 wrongs makes right. | |
|
 |  |  |  |   yock The Internet Is For Porn Premium join:2000-11-21 Fairfield, OH
| said by Modsquad :You must not have ever tried to rationally resolve an issue with Comcast. It's next to impossible. An irrational response to an irrational situation is still irrational. The mature thing to do would be to cancel service. As it stands, this young man simply committed a federal crime trying to make his point. In the process, he contributed to the very problem that drive him to commit the crime.
How's that for stupid? | |
|
 |  |  |  |  |   Topher
@comcast.net
| Stop Suggesting Cancellation, it's rarely an option! All of you idiots that said "why don't they just cancel" ever consider that Comcast may be their only option (nor that Comcast gives a crap if they lose one of their millions of customers)? Comcast exercises their monopoly muscles by allowing service to become crappy and not want to hire enough competent people to fix it in a timely manner (I atleased want it fixed in a few months not 1 year of phone calls and wasting my life for "routine maintenance" to finally fix it). Sometimes a company needs to get it's ass kicked to do something, especially when they are the only company that provides the affordable service that you need. Customers of the company just get stuck in the cross fire occasionally. I'm not condoning what the kid did, but I am agreeing that the general population of Comcast employee's are incompetent or don't have enough power to get something fixed, as with most big corporations. They need to take a little more responsibility when their systems break down. What the smart ass kid should have done was "try" to get a few neighbors with the same gripe and send it off to the local news station with a story of how hard he tried (if at all) to get Comcast to resolve the problem. I wasn't fortunate to have any neighbors that cared enough. | |
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 |  |  |  |   sally meadow
@comcast.net | why stay with a company youre unhappy with anyway | |
|
 |  |  |  |  hottboiinnc Kyle
join:2003-10-15 Toledo, OH
·buckeye cable
| modsquad- Comcast did NOT buy out the TWC area there. It was an agreement that took place when the two of them took over Adelphia. One did not buy the other. the system just changed hands.
Also if you don't like Comcast; sign up with AT$T's shitty DSL service. | |
|
 |  |  |   Chuckles Premium join:2006-03-04 Saint Paul, MN | If it's okay for an old bat to come into a lobbby with a hammer then it's okay for someone to deface the website. Unfortunately customers were affected for a very short time. | |
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 |  |  |   sally meadow
@comcast.net | people spend millions a year on these hollywood stars and ball players who wouldnt pick you off the street if you fell. whats a comcast problem? | |
|
 |  |   Morac
join:2001-08-30 Riverside, NJ
·Comcast
| said by lordofwhee :This is one of the very few ways the average joe (or in this case, the average hacker joe) can make a statement to a giant corporation that will actually be heard. It's a shame that you have to do something that will put you in prison in order to get Comcast to listen to you. --
The Comcast Disney Avatar has been retired. | |
|
 |  |  russotto
join:2000-10-05 Collegeville, PA
| said by lordofwhee :This is one of the very few ways the average joe (or in this case, the average hacker joe) can make a statement to a giant corporation that will actually be heard. It's either that, or take an ax down to the local office.
You know the old saying about training a mule... first you hit it as hard as you can with a 2x4; that's to get its attention. | |
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 |  |  |
 |  kingofdsl
join:2002-12-11 Afton, OK
| Although questionable whether going to jail for Federal crimes is worth the effort I am not surprised by people getting to this point of fed up with not just Comcast but all the corporations wringing more and more money out of the American consumer promising the world and delivering peanuts.
There will be a lot more of this | |
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 |  |   Placebo Premium join:2005-12-14 Huntley, IL
·Comcast
| Re: ugh I'm a victim of the damn corporations!
Seriously, as a consumer, you get to choose who gets your money. Food, fuel, insurance, mortgage rates, and utility costs aside, YOU determine how much money you GIVE to these "evil corporations".
Why is everyone a victim? -- Who wants an orange whip? Orange whip? Orange whip? Three orange whips. | |
|
 |  |  |   Goliath28
@comcast.net
| Re: ugh Who gets to set the price? Last time I checked gas was at $3.70+ a gallon. If I get to set the price then I want to pay .01c a gallon.
You only think you get to set the prices, you don't even get to set the price for your mortgage, and I know before you say it, well then don't buy it.. But I have to have some place to live *smacktard*. It is a shell game while you are so busy looking here they raise rates over there. And before you know it you are paying $3plus for a gallon of gas and $100+ for TV and internet. But keep drinking the governments kool-aid. I guess a sucker really IS born every minute. | |
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 |  |  |  |   Placebo Premium join:2005-12-14 Huntley, IL
·Comcast
| Re: ugh Did you even read my post? I explicitly noted that we don't have control over fuel prices and mortgage rates, utilities, etc...
The choices you do have: you can buy a fuel efficient vehicle, you can live in a less expensive house, you can get the lower-tiered internet plan, you can go without a data package on you cell phone, you can cancel your subscription to Netflix. YOU control the amount you pay because YOU determine which package you sign up for. I'm no "*smacktard*", my eloquent friend. I'm a smart consumer.
Guess what: TV and Internet are not necessities. Even if they are, you can get broadcast channels for free, and NetZero is willing to give you a dial-up account for $9.99 , so don't tell me that I'm the one drinking the Kool-Aid.
If there is a sucker on this board, it's you: you're the one that's been convinced that you MUST have a triple-play package, and that you MUST purchase a house instead of renting. Don't blame me for your turning into a corporate whore. -- Who wants an orange whip? Orange whip? Orange whip? Three orange whips. | |
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 |  |  |  |  |   crischen
join:2000-11-07 Anderson, IN | Re: ugh Why get netzero, it's actually more expensive than cable.
By the time I pay ATT $27 a month for a landline and then 9.95 for NetZero, I can get Cable internet for 33$. -- -Kinsey Geeky chix0r | |
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 |  |  |   cao1964
join:2000-08-09 Danville, PA
| "Seriously, as a consumer, you get to choose who gets your money. Food, fuel, insurance, mortgage rates, and utility costs aside, YOU determine how much money you GIVE to these "evil corporations". "
Oh please though its agains the law you think companies don't conspire to keep prices high and services as they are.
Anyone who has ever gone to an exclusive golf club knows what I mean, business is not done at the office but at the golf course with noone even knowing what is been said and done.
That said I think that what capitalism is all about, scr*w as many as you can, since they are going to scr*w you also. So if you don't like comcast go to their friend ATT don't like them either, build your own billion dollar business and you will be just like them, smilling as you give it to the people, its just how humans are, more power to Capitalism. | |
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 |  |  |  |   Placebo Premium join:2005-12-14 Huntley, IL
·Comcast
| Re: ugh said by cao1964 :Oh please though its agains the law you think companies don't conspire to keep prices high and services as they are. No sh*t!
What do you expect?! Do you really think that corporations should be angels?
I can picture the board meeting at Comcast:
"Okay folks--how do we go about saving our customers money this month?"
Sounds crazy, right?
I know it can be hard to grasp, but EVERY company wants to take as much of your money as they can. Period. It's up to you, the consumer, to determine who gets your money, and how much of it they get. If you don't agree with the way they do business, then don't give them your damn money.
Why is that so hard to understand? -- Who wants an orange whip? Orange whip? Orange whip? Three orange whips. | |
|
 |  |  |  |  |   TK Junk Mail Go ahead, make my day Premium join:2002-03-03 Margate City, NJ clubs:
·Comcast
| Re: ugh said by Placebo : It's up to you, the consumer, to determine who gets your money, and how much of it they get. If you don't agree with the way they do business, then don't give them your damn money. Why is that so hard to understand? Because many people live in a world where they are responsible for none of their own actions and where government; corporations; mommy and daddy; and all their friends and neighbors are there to take care of them and make their life easier. -- My BLOG .. .. Internet News .. .. My Web Page | |
|
 |  JSRoman Premium join:2005-03-10 Callahan, FL
| Safe to say their service will be canceled pretty soon or more like their parent's service will be canceled and they won't be very happy. I see a very bright future for these 2 idiots. -- »www.seabee.navy.mil | |
|
 |  |  taar
join:2000-11-21 | Re: ugh I am sure they covered their tracks pretty well before doing this. No doubt they will eventually be caught but i have a feeling it will be from them boasting all over the net instead of a trace of the IP address where the attack originated. | |
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 |  |  |   halfband Premium join:2002-06-01 Huntsville, AL
·Comcast
| Re: ugh Actually they appear to have done it without any real thought to the consequences. No real covering of the tracks at all. Fortunately they were only trying to piss off comcast. They could have very easily created a massive security breach in the comcast system [proxy servers, collecting information, trojan installs]. Comcast and basically anyone who uses network solutions dodged a bullet on this one. -- Registered Bandwidth Offender #40812 | |
|
 |  |  |  Corydon Cultivant son jardin Premium join:2008-02-18 Denver, CO clubs:
·Comcast
edit: May 30th, @11:41AM
| said by taar :I am sure they covered their tracks pretty well before doing this. No doubt they will eventually be caught but i have a feeling it will be from them boasting all over the net instead of a trace of the IP address where the attack originated. They aren't all that bright...they've already let slip that they have Comcast service, which narrows it down quite a bit (I suppose they might be former customers but people who've already left don't get this pissed off at the company).
Plus, they've revealed they called this engineer guy. How hard do you think it will be to track down where that call originated from?
Edit: These guys are dumber than I thought. The Wired News article has a picture of one of them hitting a bong.
I suppose they could be truly devious—maybe they're disgruntled 'torrenters from Sweden who have never had Comcast services, know their way around the PSTN well enough to disguise their tracks and set up fake MySpace profiles all as part of an elaborate ruse. I think it's far more likely that they are dumb kids who happen to know a thing or two about DNS.
-- My opinions are my own. No-one else would want them! | |
|
 |  |  |   Qumahlin Never Enough Time Premium,MVM join:2001-10-05 West Chester, PA
| said by taar :I am sure they covered their tracks pretty well before doing this. No doubt they will eventually be caught but i have a feeling it will be from them boasting all over the net instead of a trace of the IP address where the attack originated. They didn't cover their tracks at all. Also this is not "hacking". Using social engineering and a "technical flaw" does not a hacker make. Also notice they never said exploit but rather "flaw" which has me believing that like many secure sites netsol has made the mistake of making it far too easy to reset a password.
All this kid did was con his way into getting the password to their management console, then redirecting the traffic to a single page. His attack had no flair, no skill, and his "message" was your typical script kiddy "HAHA LOOK WHAT I DID" drivel.
If his attack truly had anythng to do with his "shitty service" perhaps he would of actually made a statement...you know actually wrote out a coherent legitimate complaint and redirected the pages to that...perhaps then I would find this interesting.
All in all this kid is going to be seeing quite the large array of legal fees. There is no need for a corporation to send someone to jail when it's easier to stall their case in the system and force them into bankruptcy | |
|
 |   TK Junk Mail Go ahead, make my day Premium join:2002-03-03 Margate City, NJ clubs:
·Comcast
| said by devnuller :"I wasn't even really thinking. Plus, I'm just so mad at Comcast. I'm tired of their shitty service." So negativly impact all their customers... nice move. Another thing they could have done was just cancel service. I hope the FBI tracks them down and throws their sorry butts in prison. We'll see if they are still laughing then. -- My BLOG .. .. Internet News .. .. My Web Page | |
|
 |  |  See 9 replies to this post |
|
 |   kadar Who is Ron Paul? Premium,ExMod 2001-02 join:0000-00-00 lost
| said by devnuller :So negativly impact all their customers... nice move. Didn't affect me. So where does the "all" come into play? -- The Revolutionary War was fought over a 14% tax, what % are you paying now? | |
|
 |  |   Qumahlin Never Enough Time Premium,MVM join:2001-10-05 West Chester, PA
edit: May 30th, @05:55PM
| Re: ugh said by kadar :said by devnuller :So negativly impact all their customers... nice move. Didn't affect me. So where does the "all" come into play? If you pay for a pie, and someone steals a slice, then they have committed a crime. It doesn't matter if you ended up throwing the pie away and didn't care about the slice in the first place, a crime was still committed against you.
While you may not use comcast.net or the comcast.net email address, it is still part of the service you are paying for. Someone removed access to those services that you pay for from you.
Whether or not you use them is irrelevant to the case. | |
|
 |  haplo2112
join:2003-05-12 Charlton, MA
edit: May 30th, @12:41PM
| "Another thing they could have done was just cancel service."
WHY DON'T YOU PEOPLE GET IT!
In most of the country nobody can just cancel service. ISP's are a monopoly just about everywhere. There is one count 'em ONE broadband provider for whatever area in which they live. So therefore we have to hope, beg and plead for the one choice we have to offer us what we want or need from an ISP. | |
|
 |  |  See 32 replies to this post |
|
 |  Youngjm
join:2002-04-01 Ada, MI | He can look on the bright side, he won't be a Comcast customer for very long! | |
|
 |  |
 |  Ulmo
join:2005-09-22 San Jose, CA
·Comcast
·SONIC.NET
| said by devnuller :"I wasn't even really thinking. Plus, I'm just so mad at Comcast. I'm tired of their shitty service." So negativly impact all their customers... No kidding. I was checking for voicemails from attorneys and rental opportunities, and there was a delay in me figuring out how to get my voicemails.
Luckily:
1. I figured out how to get in using the text replacement they put up before I ran out of time budgeted for checking my voicemail. 2. No one left any messages, obviating the need to log in.
Yes, Comcast should have better security, but fact of the matter is that now my ISP will be expending resources on making things bitchier rather than improving service, since most corporate security programs these days tend to be based upon bitchifying things more.
In other words, their prank had the potential to cause real serious problems in peoples' lives. It didn't in mine, but it was extremely close to doing so. I wouldn't be surprised if it actually did for others. | |
|
 |  hrickpa
join:2001-06-07 Reading, PA
·Covad Communications
| I live in a comcast area i can not get thier service it would cost me $2,000 to install a line and the service will run me $99.95 a month becaue they have to run a line from the pole to the third floor where I live. I also do not like the invisable caps they have. Comcast's customer service sucks!!! | |
|
  pissed
@mycingular.net
| thanks for really providing crappy service... I have been unable to check my email via pop3 on any network other than my home wifi (comcast) for almost 48 hours as a result of this nonsense. I'm happy that they "stuck it to comcast" but not at the expense of f-ing up other users services. Stupid script kiddies... | |
|
 |   KrK Heavy Artillery For The Little Guy Premium join:2000-01-17 Tulsa, OK
·Cox HSI
·AT&T Southwest
| Re: thanks for really providing crappy service... Actually in this I agree. These guys could of done this a bit smarter.
IE instead of hosing up everyone's email and so on, how about they simply:
Created a Spoof Comcast website detailing Comcast's service issues.... then done the DNS redirects for things like Comcast corporate site, etc etc
IE More like a protest and less like a denial of service. That way none of the customers would be affected but Comcast would still be embarrassed and it would still get media attention.... -- "Regulatory capitalism is when companies invest in lawyers, lobbyists, and politicians, instead of plant, people, and customer service." - former FCC Chairman William Kennard (A real FCC Chairman, unlike the current Corporate Spokesperson in the job!) | |
|
  pissed
@mycingular.net | amen! well stated... | |
|
 Tap45
join:2003-06-08 Puyallup, WA | Anything can be Hacked Don't know why someone who's supposed to be tech savvy would be so arrogant. Reminds me of Todd Davis that Lifelock guy who gave out his social security number and dared anyone to steal his identity. Then someone did. | |
|
  Neyland85
join:2003-02-04 North Augusta, SC | Off to jail I consider this a theft and should be dealt with accordingly. At the very minimum the value of the theft should be based on the resource value Comcast had to expend to determine and fix the hack. That should easily place it in the fed area. | |
|
 |  See 9 replies to this post |
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 |
 |  JSRoman Premium join:2005-03-10 Callahan, FL | Re: He lives in my state He will be smoking more bongs in jail real soon. -- »www.seabee.navy.mil | |
|
 |  |   Sury
@online-age.net
| Re: He lives in my state said by JSRoman  |
|