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story category Comcast CFO: Our HD Service Is 'Great'
Says DirecTV did a better job marketing...
(old news - 04:04PM Monday Mar 10 2008)
tags: competition · business · cable · HDTV · Comcast · DIRECTV
Tipped by JSRoman See Profile
Comcast CFO Michael Angelakis today defended the cable giant's inability to match industry-leader DirecTV when it comes to total HD channels offered. Angelakis told attendees of the Bear Stearns media conference in Florida that Comcast's HD service is a "great service," but acknowledged that DirecTV has done a "better job" of marketing its HD channels. According to the CFO, the company has the ability to match DirecTV's 150 channel capacity, but "not every HD channel deserves to be in HD, and there are lots of HD channels that aren't watched very much." No cross-eyed albino bowling channel in HD? Outrageous.

Related:
  1. DirecTV Launches 11 More HD Channels
  2. DirecTV Hits 72 HD Channels
  3. Comcast HD Image Quality Vs. FiOS
  4. Comcast Prepared To Spend Big On HD
  5. Comcast Attacks Verizon Over HD Claims
  6. Comcast: 50Mbps Now Available In 20% Of Markets
  7. Comcast Successfully Delays Philly FiOS
  8. Philly FiOS Feud Gets Uglier
Forums » Comcast CFO: Our HD Service Is 'Great'
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Post a:
neufuse

join:2006-12-06
Indiana, PA

not every HD channel deserves to be in HD... but

most of comcast's deployed HD channels are just 4:3 SD pictures streatched to HD anyways... there are few pure HD channels... or that have over 50% HD programming

Chuckles
Premium
join:2006-03-04
Saint Paul, MN

Re: not every HD channel deserves to be in HD... but

Which ones?

dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ

Re: not every HD channel deserves to be in HD... but

said by Chuckles See Profile :

Which ones?
I can think of a few
Food network
Cable news network(CNN)
Travel channel
--
You can never be too rich, too thin or have too much Bandwidth
quatrix

join:2005-02-11
Davie, FL

Re: not every HD channel deserves to be in HD... but

We don't get the latter two here, but almost everything on Food HD is really HD. TBS HD is another story. The channel appeared only for the first round of last year's baseball playoffs (later rounds were somewhere else), and they haven't shown anything in HD since. Isn't that a waste of money for someone?

trparky
Bite My Shiny Metal Ass
Premium,MVM
join:2000-05-24
Cleveland, OH
clubs:

edit:
March 10th, @08:11PM

Re: not every HD channel deserves to be in HD... but

Yeah, that doesn't make much sense. All TBS (and TNT) does is show re-runs of old shows, doesn't make much sense to have an HD-version of the channel.
--
Tom

digitalfreak
Frodo failed. Bush has the ring

join:2005-12-09
49533

Re: not every HD channel deserves to be in HD... but

said by trparky See Profile :

Yeah, that doesn't make much sense. All TBS (and TNT) does is show re-runs of old shows, doesn't make much sense to have an HD-version of the channel.
Hardly. TNTHD has quite a few original series and mini-series that are shown in true HD (non-stretch-o-vision).

Lumberjack
Premium
join:2003-01-18
Newport News, VA
·Cox HSI

I hate non-HD channels now even for old ass re-runs. Such a huge difference between standard def and high def on a 50" plasma.

I even watch Sponge Bob in high def now (well, when the kids watch it).

No HD channels is a waste, but all standard definition channels are.
--
»www.fairtax.org

Chuckles
Premium
join:2006-03-04
Saint Paul, MN
·Comcast

I cant say for sure in AZ about Food and Travel, but the local channels arent always broadcasting in HD so the HD channel at times isn't 1080i 16:9. If there's no HD coming from the station you won't get HD.
--
kustomerservice.net

ComcastFTL

@comcast.net
That issue is with the content providers not having enough HD content.

michaelp95
Premium
join:2001-08-23
Tucson, AZ
·Comcast

Re: not every HD channel deserves to be in HD... but

Yeah, its kinda like the days when black and white TV was the norm, then came COLOR TV...some shows were color and others black and white, as time marched on all TV became in color. Were kind of at the point in the technology now, some SD some HD. When I was young I remember some shows being in B&W then they were in color, our kids will now live that phenomena over again with SD and HD programming.
ackman

join:2000-10-04
Acworth, GA
CNN-HD isn't stretched 4x3 here in Atlanta, it's the real thing.

Quaoar

join:2004-08-11
Fort Collins, CO
·Comcast

A&E HD stretches their older programs, but in HD they look great except the babes are fat. Same with TNTHD with older Law and Order, and other older shows, liked Charmed, where the babes are fat.

Comcast has a long row to hoe to present what my son has on Dish for HD. On Demand is a poor second, particularly when movies are limited to 4-5 per month and free movies are either stretched or letterbox.

I really wish Comcast would explain where their competitive advantage exists, in detail. I certainly do not see it.

Q

rcdailey
Dragoonfly
Premium
join:2005-03-29
Rialto, CA

edit:
March 11th, @03:41AM

Re: not every HD channel deserves to be in HD... but

The babes were always fat. SD just shrinks them. It's sort of like the way that Cinemascope without conversion makes everyone look very tall and skinny. OK, that's not true about SD, but it would be funny if it were.

PaulHikeS2

join:2003-03-06
Merrimack, NH

said by neufuse See Profile :

most of comcast's deployed HD channels are just 4:3 SD pictures streatched to HD anyways... there are few pure HD channels... or that have over 50% HD programming
Remember it's not just Comcast. For a station to be a pure HD channel, it currently has to be a channel that was created just for HD. In other words, Discovery, National Geographic and History need not apply. Channels like MHD and HD Theater are the exceptions. Unfortunatly, the channels that have shows most people like to watch have mixed HD and SD content.
--
Jay: What the @#$% is the internet???

Jerm

join:2000-04-10
Richland, WA

I wish *EVERY* channel was in HD - even the ones originally with SD sources. Why? Compression!

SD can be converted to HD and look much better than the standard SD channels we get today - because the SD signal we all receive now is very compressed/over-compressed. Take an *original* (uncompressed) 480 source and upconvert to 720/1080 and it looks much better than the same channel broadcast through traditional SD means.

I have DirecTV HD, and yes while some channels (not DTV's fault) do end up in stretch-o-vision when they convert SD 4:3 to HD 16:9 most channels have a good fix: They do a quasi-zoom so instead of huge black bars on the side you get little thin ones, and then they slightly crop the top/bottom of the image. This, in my opinion, is by far the best way to convert between the two formats. My example to illustrate this would be the Science Channel - How Its Made. That show looks extremely sharp and crisp in HD even though it's only a 480 source converted exactly as I describe above. But when you switch to the SD broadcast version the quality degrades horribly.

I won't even go into the differences between Cable/OTA Mpeg2 HD vs DTV's Mpeg4 HD. I'll just say the latter is far superior to the point where during the first Giants/Patriots game that was triple-cast on NFL Network (DTV Mpeg4), CBS(OTA Mpeg2), and NBC (OTA Mpeg2) the Mpeg2 was just laughable (major motion artifacts that completely disappeared on Mpeg4).

PaulHikeS2

join:2003-03-06
Merrimack, NH

Re: not every HD channel deserves to be in HD... but

said by Jerm See Profile :

I have DirecTV HD, and yes while some channels (not DTV's fault) do end up in stretch-o-vision when they convert SD 4:3 to HD 16:9 most channels have a good fix: They do a quasi-zoom so instead of huge black bars on the side you get little thin ones, and then they slightly crop the top/bottom of the image. This, in my opinion, is by far the best way to convert between the two formats.
Certainly better than pure stretchovision (like TNT). I prefer the format not be changed at all. If it's shot in 4:3, that's how I want to see it. No distortion, no cropping. Of course I have a DLP TV, so I don't have to worry about the side bars "burning in".
--
Jay: What the @#$% is the internet???
quatrix

join:2005-02-11
Davie, FL

Re: not every HD channel deserves to be in HD... but

said by PaulHikeS2 See Profile :

Certainly better than pure stretchovision (like TNT). I prefer the format not be changed at all. If it's shot in 4:3, that's how I want to see it. No distortion, no cropping.
Same here. Most TVs allow you to stretch 4:3 to 16:9 but not the other direction. People that like the stretched look can have it their way (whatever floats their boats), whereas if the show's already transmitted in stretched form, there's no way to undo it.

Jerm

join:2000-04-10
Richland, WA

Re: not every HD channel deserves to be in HD... but

Hmm interesting my Samsung 50" Plasma allows me to force 4:3 ratio on an incomming 16:9 signal so I actually can fix stretch-o-vision just fine that way.

djrobx

join:2000-05-31
Valencia, CA
·AT&T U-Verse
·AT&T CallVantage
·Time Warner VOIP
·RoadRunner Cable
·DSL EXTREME

quote:
People that like the stretched look can have it their way (whatever floats their boats), whereas if the show's already transmitted in stretched form, there's no way to undo it.
No, we can't. If I get a 16:9 HD source, I cannot "zoom" the encoded black bars out of the viewing area.

On my and many other TVs, I can only choose aspect options when the source is 4:3.
FrostyMelon

join:2006-02-06
Colorado Springs, CO
OMG...TNT HD...horrid!
krichek

join:2004-02-15
Roseville, CA

said by Jerm See Profile :

I won't even go into the differences between Cable/OTA Mpeg2 HD vs DTV's Mpeg4 HD. I'll just say the latter is far superior to the point where during the first Giants/Patriots game that was triple-cast on NFL Network (DTV Mpeg4), CBS(OTA Mpeg2), and NBC (OTA Mpeg2) the Mpeg2 was just laughable (major motion artifacts that completely disappeared on Mpeg4).
Sorry but that's not always the case. In alot of areas DTV gets there local HD channels from OTA so in those markets it's impossible for them to be better than OTA since the source is the same.

Jerm

join:2000-04-10
Richland, WA

Re: not every HD channel deserves to be in HD... but

Not sure where you're comming from on this. Yeah the best you'll ever get from the *local* stations is what the broadcast OTA provides. You are correct DTV just re-broadcasts the OTA signal.

However locals are only a few channels (NBC, CBS, FOX, etc) all the rest come directly from the source provider. What this means is if you watch National Geographic HD on Comcast it will be Mpeg2 and inferior to the Mpeg4 stream on DTV.

The funny part is I would have never believed the above statement until I saw it with my own eyes. Forget the whole 720p/1080i debate, Mpeg2 vs Mpeg4 is much more noticable.

When that NFL game was on, I thought there had to be something wrong with my TV or what not, so I called up a friend with a 58" Panasonic 1080p plasma and he confirmed exactly what I was seeing: DTV Mpeg4 just blows away OTA Mpeg2

Morac

join:2001-08-30
Riverside, NJ
·Comcast

said by Jerm See Profile :

I wish *EVERY* channel was in HD - even the ones originally with SD sources. Why? Compression!

SD can be converted to HD and look much better than the standard SD channels we get today - because the SD signal we all receive now is very compressed/over-compressed.
Be careful what you wish for. Comcast is starting to squash 3 HD channels into 1 QAM channel using "real time compression". Consensus so far has been that many of the channels are near unwatchable for certain programs, causing pixelation and even frame drops (eg: SciFi-HD).

PaulHikeS2

join:2003-03-06
Merrimack, NH

Re: not every HD channel deserves to be in HD... but

said by Morac See Profile :

Be careful what you wish for. Comcast is starting to squash 3 HD channels into 1 QAM channel using "real time compression". Consensus so far has been that many of the channels are near unwatchable for certain programs, causing pixelation and even frame drops (eg: SciFi-HD).
This surprises me. No disrespect intended, but what's your source for this info?
--
Jay: What the @#$% is the internet???

Morac

join:2001-08-30
Riverside, NJ
·Comcast


edit:
March 10th, @05:43PM

Re: not every HD channel deserves to be in HD... but

said by PaulHikeS2 See Profile :

This surprises me. No disrespect intended, but what's your source for this info?
Here's a CED article about it. Scroll down to the part where it talks about "IMAGINE IMPROVED HD OFFERINGS".

Here's a thread over on the TiVo forums about people complaining after the compression was implemented. Here's a video of it in implementation.

PaulHikeS2

join:2003-03-06
Merrimack, NH

Re: not every HD channel deserves to be in HD... but

Thanks for the info! I haven't noticed the compression; maybe they're not doing it yet in my area.
--
Jay: What the @#$% is the internet???

Morac

join:2001-08-30
Riverside, NJ

Re: not every HD channel deserves to be in HD... but

If you haven't received any new HD channels recently, it's probably not.

djrobx

join:2000-05-31
Valencia, CA
·AT&T U-Verse
·AT&T CallVantage
·Time Warner VOIP
·RoadRunner Cable
·DSL EXTREME

Satellite providers have been stat-muxing for a long, long time. There's nothing inherently wrong with the practice.

That video shows a BROKEN video stream. It's probably due to a poor signal. If it's the result of this "new" compression, Comcast has configured it improperly and it needs to be fixed.

The real results of over-compression on HD channels would not be apparent in an overly-compressed Youtube video.

Morac

join:2001-08-30
Riverside, NJ
·Comcast

Re: not every HD channel deserves to be in HD... but

Read the thread I linked to. People are seeing all kind of problems with the new compression technique. It may indeed be configured improperly, but that is not an excuse.
--

The Comcast Disney Avatar has been retired.

RadioDoc
Sortofadog
Premium,ExMod 2000-03
join:2000-05-11
Chicago, IL
It's true. One of my TVs is showing 3 "HD" channels in one QAM stream in SW Florida. The picture quality is certainly not HD.
--
Toolmaster of La Grange.

trparky
Bite My Shiny Metal Ass
Premium,MVM
join:2000-05-24
Cleveland, OH
clubs:


edit:
March 10th, @08:16PM

Re: not every HD channel deserves to be in HD... but

I think that the CEOs of the cable companies (not just Comcast, this includes Cox and RoadRunner) ought to look at the service they provide. It would shed some light on the horrible quality of the service they provide.

But then again, we all know that that ain't going to happen.

I have DTV, great picture all around.
--
Tom

kyler13
Is your fiber grounded?

join:2006-12-12
Arnold, MD
·ViaTalk

said by Jerm See Profile :

I won't even go into the differences between Cable/OTA Mpeg2 HD vs DTV's Mpeg4 HD. I'll just say the latter is far superior to the point where during the first Giants/Patriots game that was triple-cast on NFL Network (DTV Mpeg4), CBS(OTA Mpeg2), and NBC (OTA Mpeg2) the Mpeg2 was just laughable (major motion artifacts that completely disappeared on Mpeg4).
You seem to gloss right over the issue of HD Lite with DTV. It's really just about trade-offs in the end. Which is better? DTV's MPEG4 with 33% less resolution, or cable's MPEG2 with full HD resolution?

Jerm

join:2000-04-10
Richland, WA

Re: not every HD channel deserves to be in HD... but

Huh? "HD Lite" is only on DTV's old Mpeg2 streams. The new Mpeg4 is not "lite".

Both Cable & DTV have "full" resolution 1920x1080i signals just in DTV's version it's Mpeg4.

I do agree "HD Lite" sucks, but it only exists in Mpeg2 land

partysource

join:2000-11-25
Phoenix, AZ

Direct TV HD

I think Direct TV has done a remarkable job with the HD service. I have not had any problems with the service at all.
MightyPez

join:2002-05-01
Saint Paul, MN

Re: Direct TV HD

I agree. I was a Comcast subscriber but the price and lackluster showing of HD content drove me to DirecTV. Plenty of high def channels and they look great. Even non-HD content on HD channels looks a smidge better than it's SD counterpart.

Anonymister

@verizon.net

thumbs down from:
Cabal See Profile

comcast (and their supporters is about to be taught a lesson

»www.gilbertrandolph.com/about-news-64.html

Cheese
Premium
join:2003-10-26
Naples, FL
clubs:

Re: comcast (and their supporters is about to be taught a lesson

That is for internet and nothing to do with this
ebubman

join:2002-01-17
Enola, PA
·Vonage
·Comcast


edit:
March 10th, @04:28PM

it appears satellite has more hd channels

methinks the comcastic cfo is stretching things a bit. i wonder if they are referring to every single hd on-demand movie as a channel? if so, their advertising might be accurate.

btw, were it not for the landline requirement, we'd probably have direct hdtv here. have called them & they say "you gotta have a landline" which i have not had in over 7 years.

bub

See 9 replies to this post

Rick
Premium,MVM
join:2001-02-06
Waterbury, CT
clubs:

Hmm...well..

here's how I see it.

Out of all the things I like about Comcast and give them high marks for..

I think the hd side of the business just deserves a "B" at best. Counting On Demand HD as "channels" is a little lame..or maybe a lot lame depending on ones perspective.

I mean..it is content..but so too is walmarts 4.99 dvd bin.

This doesn't mean I'm ready to concede the whole thing to satellite either because I think for all the providers..it's still very much a work in progress.

Personally, I just really think that the cable co's should use the whole Feb., 2009 digital thing to really take analog down to virtually nothing..and let the hd really roll out.
So many people think it's going to happen anyways..that they really should just make it a reality.

Comcast....gets a "B" for HD from me..Satellite..maybe a B+.
Too close to call still for the long run though.
--
The Coyote captured the RR! Roadrunner Rick is now Comcastic!

newview
Ex .. Ex .. Exactly
Premium
join:2001-10-01
Parsonsburg, MD
·Vonage


edit:
March 10th, @06:54PM

Would you buy a used car from Comcast?

quote:
Comcast CFO Michael Angelakis . . . told attendees of the Bear Stearns media conference in Florida that Comcast's HD service is a "great service".
I don't believe anything Comcast says.
Comcast has shown, on numerous occasions, that they are complete liars.
--

Ö¿Ö
The Rules of Spam | Maryland's Newest Anti-Spam Law
Where are we going? And what's with the hand basket?

ninjatutle
You can keep the "change"

join:2006-01-02
San Ramon, CA

BMW

BMW prices for Yugo services is what they're doing.

Backy

@comcast.net

HD service is great! and we never use sandvine

HD service is great! and we never throttle P2P traffic.

anonomous

@comcast.net

Here,

there are no more issues with HD channels. USA and Sci-Fi HD were bad about freezing and pixelating(mainly Sci-Fi HD) about 2 months ago. Around the second week of February, we switched out the STB(was a DCT 3412, now is a DCH 3416). Since then there haven't been and problems with the HD. So if you are having trouble with the HD and have a DCT 3412 or another older model, go to a Comcast store(NOT a kiosk in a store like Best Buy, but an actual comcast store where you can pay your bill, return a STB, etc) and swap it for the new DCH 3416 or another new model.

Comcastrated

@calpop.com

HD service

"HD service is great! and we never throttle P2P traffic."

"I did not have sexual relations with that woman."

My three favorite lies.

KSUJace
Golden Flash

join:2001-12-01
Chicago, IL
·Comcast
·Sprint Mobile Broa..
·AT&T Yahoo

What are the diffs in HD delivery formats of DTV v Comcast

What are the differences in delivery method? I know that DirecTV's HDs are delivered in MPEG4 format and seem to be of much better quality when compared side to side with Comcast HD channels.

I've seen both, and landed my choice with DTV. I just felt from the naked eye it had better quality HD and overall a better user experience / pricing.

anonomous

@comcast.net

Re: What are the diffs in HD delivery formats of DTV v Comcast

DirecTV uses MPEG-4, while Comcast and other cable companies use MPEG-2 compression. In my opinion, the Comcast HD looks good. I have not seen DirecTV's HD and more than likely won't since none of my friends or family members have DirecTV, and i wouldn't switching service providers just to see if HD is better with Comcast or DirecTV. I have heard that sometimes MPEG-4 will make HD look absolutely terrible(at&t u-verse). If I ever see an HD demo at radio shack, I'll take a good look and see if DirecTV or Comcast has a better picture.

asdadasd

Directv On Demand

I don't know if comcast knows this, but Directv also has HD On Demand. Of course, that is for only for customers that have a HR20 or HR21 DVR and HSI, but it still should count for something.

anonomous

@comcast.net

Re: Directv On Demand

When did DirecTV get HD on-demand? I know last year DirecTV had an on-demand service in the beta stages, but it could only do SD, not HDTV. When did HD on-demand start? Also, don't you need to have a HSI connection to even get the content?

KSUJace
Golden Flash

join:2001-12-01
Chicago, IL

Re: Directv On Demand

HD on demand has been working now for a few months. It requires HSI (which my Internet is Comcast) ... thanks Comcast for enabling my HD on demand from DirecTV!

anonomous

@comcast.net

How

much HD content is there currently? How long does it take to download a movie or show? Finally, is the picture quality good compare to other HD(Blu-ray/HD DVD, DirecTV HD channels, Comcast HD on-demand, Xbox live video marketplace HD, etc.)?

i1me2ao

join:2001-03-03
TEXAS

regular

i would like the regular cable channels to have a decnt signal. that would be nice..
--
»www.thereligionofpeace.com/

Thppt on Comcast

@cingular.com

Comcast vs. D TV

I currently have Comcast and just switched out my cable box today for HD. I counted the HD channels available and was highly disappointed. 20 channels in all including premium channels. I don't have HBO/Cinemax, etc so subtract 4. 2 channels were "off air" and unavailable for viewing. That leaves 14 channels of HD for an extra $8.00 a month. They do have some HD on demand content which I'm sure they are counting in their comparison to other providers but in my opinion this is completely misleading. If I wanted to watch the movie Hook in HD over and over again I would go buy it on DVD or Blueray. I signed up for Direct TV this morning, my dish will be installed next week....approx $2.00 per channel for HD programming is a complete rip off and Comcast should be ashamed.
Forums » Comcast CFO: Our HD Service Is 'Great'


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