baineschile2600 ways to live Premium Member join:2008-05-10 Sterling Heights, MI
1 recommendation |
WellDepsite all the following posts that will follow about customer service and caps, its good to see they are going in the right direct as far as speed upgrades.
NOW I CAN HIT MY CAP FASTER (lets see how many times this gets said) | |
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| openbox9 Premium Member join:2004-01-26 71144 |
openbox9
Premium Member
2011-Apr-14 9:55 am
Re: Wellsaid by baineschile:NOW I CAN HIT MY CAP FASTER (lets see how many times this gets said) It'll be stated too many times, even though a majority of consumers won't be affected by the cap, regardless of how much bandwidth is available to them. | |
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| | cp Premium Member join:2004-05-14 Wheaton, IL |
cp
Premium Member
2011-Apr-14 10:07 am
Re: Wellsaid by openbox9:It'll be stated too many times, even though a majority of consumers won't be affected by the cap, regardless of how much bandwidth is available to them. Agreed | |
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2 recommendations |
to openbox9
said by openbox9:said by baineschile:NOW I CAN HIT MY CAP FASTER (lets see how many times this gets said) It'll be stated too many times, even though a majority of consumers won't be affected by the cap, regardless of how much bandwidth is available to them. You honestly think a person shelling out 200+ dollars a month for the fastest broadband will not use 250+ Gigabytes? Respectfully disagree, especially since most sites top out way before my 20 mbit/s cable. So it seems to me somebody would buy this for capacity and not necessarily faster downloads. 250 gig cap on a 100+ mbit/s account is fraud. | |
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| | | ptrowskiGot Helix? Premium Member join:2005-03-14 Woodstock, CT |
ptrowski
Premium Member
2011-Apr-14 10:14 am
Re: WellNo, I think they mean the majority of people will not all of a sudden spike their usage through the roof once they get it. | |
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Re: WellThat makes no sense. Of course once you sign up for 100mbps you are going to be maxing out your connection as much as possible...until you hit the cap in 6 or 8 hours. | |
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| | | | | ptrowskiGot Helix? Premium Member join:2005-03-14 Woodstock, CT |
ptrowski
Premium Member
2011-Apr-14 4:34 pm
Re: WellI assume you are being sarcastic. | |
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Re: WellIf I'm paying $200 for my connection, I'm going to use it. 105M is only attractive to ultra-power users; 20M is enough for almost everyone, and 50M is okay for everyone else unless you're a business. 105 is bragging rights. | |
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to ptrowski
said by ptrowski:No, I think they mean the majority of people will not all of a sudden spike their usage through the roof once they get it. Of course not, since "the roof" will be so much higher (compared to a 6 Mb/s) that event "spiking" 10 times over will not touch it. All a matter of perspective. | |
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| | | BlueC join:2009-11-26 Minneapolis, MN |
to DataRiker
I have to agree.
I can understand them implementing SOME cap, if they're doing it for other tiers, but this is a bit rediculous.
Compare the 50mbps tier to the 100mbps one. What's the difference for that extra $100/mo or whatever it costs you...
You get to burst to higher speeds at times, but your overall usage is no better.
I would understand a 250GB cap on the 100mbps service if it was priced to be much closer to the 50mbps tier. | |
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| | | openbox9 Premium Member join:2004-01-26 71144 1 edit |
to DataRiker
said by DataRiker:You honestly think a person shelling out 200+ dollars a month for the fastest broadband will not use 250+ Gigabytes? I honestly don't believe a majority of consumers will shell out $200+ dollars for a connection to the Internet in their homes, so kind of a moot point IMO. said by DataRiker:250 gig cap on a 100+ mbit/s account is fraud. How exactly is it fraud? | |
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| | | | kaila join:2000-10-11 Lincolnshire, IL |
kaila
Member
2011-Apr-14 11:39 am
Re: WellNot fraud, but definitely not something Comcast has any sales expectations for. If this took 'pocket change', they have a lot of room to move on price, but they clearly aren't interested right now. | |
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| | | | | openbox9 Premium Member join:2004-01-26 71144 |
openbox9
Premium Member
2011-Apr-14 12:45 pm
Re: WellAgreed. There's no motivation at all for Comcast to lower the cost. I can't really blame Comcast either. | |
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Re: WellBecause the network could never support a 105mbps service for $25 per month. I take that back it can... but if you put "everyone" on it you will only ever get 105 at 3am. So you need to create a disparity to prevent the masses from moving into the high high end tiers. Ofcourse if you market it as "upto" and customers understood "upto" and didn't complain that 50mbps was un-acceptable on an "upto" 105mbps tier you probably could | |
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Re: WellI dunno...my university peaks at less than 250 Mbps with 900+ people on-campus, all with access to 100M ports to the Internet. If Comcast has six or seven DS channels in a given area (which isn't unreasonable) then they could definitely support giving everyone 100M service from a technical perspective. | |
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| | | Rekrul join:2007-04-21 Milford, CT |
to DataRiker
said by DataRiker:You honestly think a person shelling out 200+ dollars a month for the fastest broadband will not use 250+ Gigabytes? I'm sure that an ISP employee will be along soon to tell you how people will pay $200+ a month to download their email faster... | |
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Re: Wellsaid by Rekrul:said by DataRiker:You honestly think a person shelling out 200+ dollars a month for the fastest broadband will not use 250+ Gigabytes? I'm sure that an ISP employee will be along soon to tell you how people will pay $200+ a month to download their email faster... No, it will be one of their "third party unbiased" surveys. | |
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| | | baineschile2600 ways to live Premium Member join:2008-05-10 Sterling Heights, MI |
to DataRiker
At this point (and this can change in the future) the 105 tier is probably targeted at businesses; not a standard consumer. | |
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| | | | DarkLogixTexan and Proud Premium Member join:2008-10-23 Baytown, TX |
DarkLogix
Premium Member
2011-Apr-14 10:51 am
Re: WellI felt this needed to be thrown in somewhere
its a soft cap unlike att's rock hard cap with overages that'll smack you 5 ways from sunday if you go 1gb over
comcast's on the other hand might nicely tell you that you've used more bandwidth than anyone else on your node and to please stop and won't do anything till you do it two months in the same year but it has to be enough to throw up more than just the 250GB flag | |
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Re: Wellsaid by DarkLogix:comcast's on the other hand might nicely tell you that you've used more bandwidth than anyone else on your node and to please stop and won't do anything till you do it two months in the same year but it has to be enough to throw up more than just the 250GB flag Nicely ? NICELY ???? Have you EVER talked to the "abuse" department ? | |
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| | | | | | nerdburg Premium Member join:2009-08-20 Schuylkill Haven, PA |
nerdburg
Premium Member
2011-Apr-14 12:44 pm
Re: WellNicely ? NICELY ???? Have you EVER talked to the "abuse" department ? Yes, I have. They are complete a-holes. | |
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| | | | | | | DarkLogixTexan and Proud Premium Member join:2008-10-23 Baytown, TX |
DarkLogix
Premium Member
2011-Apr-14 12:47 pm
Re: Wellsaid by nerdburg:Nicely ? NICELY ???? Have you EVER talked to the "abuse" department ? Yes, I have. They are complete a-holes. I would rather that over a billing dept demanding 10's of thousands like att | |
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to WernerSchutz
said by WernerSchutz:Nicely ? NICELY ???? Have you EVER talked to the "abuse" department ? actually yes once you just have to make em feel that your time is more valuable than theirs and that they need to not waste my time anymore than they already are they try to act as much of an a-hole as they can but the proper responce is to make them feel like crap for wasteing your time and then explain to them that they have a wrong number (they slink away very cowerdly after that) just deall with a-holes the right way don't let them dominate you instead dominate them | |
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Re: Wellsaid by DarkLogix:said by WernerSchutz:Nicely ? NICELY ???? Have you EVER talked to the "abuse" department ? actually yes once you just have to make em feel that your time is more valuable than theirs and that they need to not waste my time anymore than they already are they try to act as much of an a-hole as they can but the proper responce is to make them feel like crap for wasteing your time and then explain to them that they have a wrong number (they slink away very cowerdly after that) just deall with a-holes the right way don't let them dominate you instead dominate them The fact that you say how CC contacts you nicely then call the supposed "nice" person that contacts you an a-hole seems a bit contradictory. | |
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| | | | | | | | DarkLogixTexan and Proud Premium Member join:2008-10-23 Baytown, TX |
Re: Wellwell its relitive
I would call them nice reiltive to an AT&T bill collector
and when you sense what they're calling about you just have to blind side them before they do | |
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to baineschile
No. Comcast has 100/10 for businesses, at $369.95 if you don't get TV. Extreme 105 is roughly half the price and aimed at residential users...ultra-super power users with lots of money to throw around and who don't go much above the 250GB cap.
100/10 for $370 for business actually makes sense. That's less than the price of a T1 in some areas (not many these days where Comcast is available), less than the price of bonded T1 at 3M or 4.5M depending on the area. In return for using cable or T-carrier (or Ethernet over Copper) you get double or higher upload speeds (vs. 5 or 1.5 Mbps) and an order and a half of magnitude better download speeds. | |
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Re: WellNot false advertising either, how is the 250GB a secret to ANYBODY???? especially those who would be looking for 100+mbps speeds to their house? | |
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Re: Wellsaid by C_Chipperson:Not false advertising either, how is the 250GB a secret to ANYBODY???? especially those who would be looking for 100+mbps speeds to their house? Do you see it disclosed in their screaming TV commercials ? Why is the cap not advertised near the speed ? Because it is a BAD CONSTRAINT that seriously affects the quality of the product sold. If it not a big deal for a "vast majority" of users, why is it not advertised ? | |
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Re: WellBecause it's tied to their FUP and policies. Just like their commercials don't say "You can't send spam" or "Create malicious content". In that regard they don't mention it and again since it's not an implicitly enforced policy they don't mention it. But in modern day they also unlike cell companies don't advertise it as "unlimited" despite there being limits. | |
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| | | | | | | NightfallMy Goal Is To Deny Yours MVM join:2001-08-03 Grand Rapids, MI |
to WernerSchutz
said by WernerSchutz:said by C_Chipperson:Not false advertising either, how is the 250GB a secret to ANYBODY???? especially those who would be looking for 100+mbps speeds to their house? Do you see it disclosed in their screaming TV commercials ? Why is the cap not advertised near the speed ? Because it is a BAD CONSTRAINT that seriously affects the quality of the product sold. If it not a big deal for a "vast majority" of users, why is it not advertised ? It's not mentioned because it would do nothing but confuse the masses. Hell, the general population doesn't know what a gigabyte is much the less a megabyte or a byte. That and its a soft cap. Many people go over the cap and never get notified. | |
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Re: Wellsaid by Nightfall:said by WernerSchutz:said by C_Chipperson:Not false advertising either, how is the 250GB a secret to ANYBODY???? especially those who would be looking for 100+mbps speeds to their house? Do you see it disclosed in their screaming TV commercials ? Why is the cap not advertised near the speed ? Because it is a BAD CONSTRAINT that seriously affects the quality of the product sold. If it not a big deal for a "vast majority" of users, why is it not advertised ? It's not mentioned because it would do nothing but confuse the masses. Hell, the general population doesn't know what a gigabyte is much the less a megabyte or a byte. That and its a soft cap. Many people go over the cap and never get notified. So, mentioning in bold letters 50 Mb/s speed is not confusing, but 250 GB/month limit is ? | |
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| | | NightfallMy Goal Is To Deny Yours MVM join:2001-08-03 Grand Rapids, MI
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to DataRiker
said by DataRiker:said by openbox9:said by baineschile:NOW I CAN HIT MY CAP FASTER (lets see how many times this gets said) It'll be stated too many times, even though a majority of consumers won't be affected by the cap, regardless of how much bandwidth is available to them. You honestly think a person shelling out 200+ dollars a month for the fastest broadband will not use 250+ Gigabytes? Respectfully disagree, especially since most sites top out way before my 20 mbit/s cable. So it seems to me somebody would buy this for capacity and not necessarily faster downloads. 250 gig cap on a 100+ mbit/s account is fraud. Once again.... A faster connection is no indication of usage. I currently have the 50 meg tier through Comcast, and my usage has not increased at all. I get the tier because I want to get that 5gb game on steam faster, not to download more. | |
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to DataRiker
said by DataRiker:You honestly think a person shelling out 200+ dollars a month for the fastest broadband will not use 250+ Gigabytes? Most won't... Plenty of people buy sports cars that still have to drive the speed limit. Why pay more if you can't drive 100mph? MOST people will consume about the same amount of data regardless of the speed they have. The biggest exception being those who were unable to use certain applications (such as Netflix) at the slower speed and now start using it for a new purpose. I don't see many, if any, applications that change the habits of the average consumer going from 5 megabits to 50 or even 100 megabits. Obviously there are always exceptions, and I think it goes without saying that applications will continue to get increasingly more bandwidth intensive, but the tipping point right now before more speed becomes pointless for MOST users is still around 5 megs (HD Netflix). | |
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| | wings10I Am Legend Premium Member join:2004-06-09 South Elgin, IL |
to openbox9
said by openbox9:said by baineschile:NOW I CAN HIT MY CAP FASTER (lets see how many times this gets said) It'll be stated too many times, even though a majority of consumers won't be affected by the cap, regardless of how much bandwidth is available to them. I agree 100%. | |
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Re: WellI disagree 1000 percent | |
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| dvd536as Mr. Pink as they come Premium Member join:2001-04-27 Phoenix, AZ |
to baineschile
said by baineschile:NOW I CAN HIT MY CAP FASTER (lets see how many times this gets said) Because its pointless to even offer such speeds with low caps but i understand they have to protect their LUCRATIVE VIDEO biz and thats what caps are all about! | |
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to baineschile
said by baineschile:Depsite all the following posts that will follow about customer service and caps, its good to see they are going in the right direct as far as speed upgrades. I agree! | |
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| packetscan Premium Member join:2004-10-19 Bridgeport, CT |
to baineschile
said by baineschile:NOW I CAN HIT MY CAP FASTER (lets see how many times this gets said) Cap Train! WOOOhoooooo | |
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to baineschile
I have 100mb. Up *AND* down. $45/month. No install fee. Hint: It ain't Comcrap....
I Rest My Case
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Re: WellWebPass isn't available to 40 million people.
I rest my case :/
If I could get WebPass, I would. I can't, so I won't. | |
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Comcast 105Mbps to 40 Million customersWe here in Mobile, AL are just now seeing 12Mbps, it will be a LONG time before we get even halfway to 100Mbps... | |
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Price needs to drop$200 a month for internet is crazy even at $105 is it nuts. If comcast is anything like Brighthouse it is part of a bundle plan. Unless $200 includes cable and phone which I doubt it's way too much. | |
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| Chris 313Because It's Geekier Premium Member join:2004-07-18 Houma, LA ·AT&T FTTP ·Comcast XFINITY
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Chris 313
Premium Member
2011-Apr-14 10:18 am
Re: Price needs to dropsaid by Randall_Lind:$200 a month for internet is crazy even at $105 is it nuts. If comcast is anything like Brighthouse it is part of a bundle plan. Unless $200 includes cable and phone which I doubt it's way too much. Doubtful. Even with the Triple Play package Comcast offers, that 105 a month for 105 megs, is just for internet alone. Sad, eh? | |
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| | richdelbGo Hawks Go Premium Member join:2003-01-22 Algonquin, IL |
richdelb
Premium Member
2011-Apr-14 10:47 am
Re: Price needs to dropI have said it before but at this point PRICE is an issue for me. I'd love the higher speeds, and up to this point have always opted for the highest I could get, but the current pricing is just beyond what I can dish out at this time.
Wishful thinking perhaps, but, hopefully in time those prices will start to come down. | |
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momoo
Anon
2011-Apr-14 10:18 am
capcap what more to say cap | |
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Stock7Post Watch these nuts in your mouth join:2010-10-10 |
Stock7
Member
2011-Apr-14 10:21 am
.Now I can hit my cap faster. | |
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dvd536as Mr. Pink as they come Premium Member join:2001-04-27 Phoenix, AZ |
dvd536
Premium Member
2011-Apr-14 10:24 am
Hey comcast!How about tossing a bone on the UPLOAD instead of worrying about downstream speeds which go largely unused above 10mbps! | |
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| DarkLogixTexan and Proud Premium Member join:2008-10-23 Baytown, TX |
DarkLogix
Premium Member
2011-Apr-14 10:52 am
Re: Hey comcast!it was mentioned quote: Comcast's focus will now be to shore up their upstream speeds to try and bring them in line with Verizon's offerings, something that can soon be accomplished with upstream channel bonding.
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FUP needs to be "FAIR" for everyone250GB FUP for 100Mbps is wrong for sure. For 8Mbps sort of speeds it was OK, but as speeds upgrade, ISP's need to change FUP. Now all core backbone is on DWDM with multiple STM rings, I wonder is usage beyond 250GB is really that big to cause "load" on network.
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Anurag | |
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Re: FUP needs to be "FAIR" for everyoneThe caps have almost never been attributed to backbone / transport costs. Those are actually easier to manage than the last mile HFC infrastructure. You always have to consider that there are multiple ways to think about things. Usage != Speed, Often higher speeds are confused with "doing more" which in some cases is true but often are not.
Consider that as mentioned earlier and not entirely wrong most service never goes above 10mbps for general practical use. (general implying normal customer usage). having a 100mbps 'speed' can simply mean that multiple members of a household can simply do their stuff at the same time without impact to other household members. But the monthly usage of that household will not change a dramatic amount.
Consider the methodology of business's even when acquiring transport or service. 1) How many employee's need to be able to access the service at once? 2) What are they doing? 3) How fast does each user really need to be able to go. The overall speed of the circuit required is more tied questions 1 and 2 and then subsequently to question #3. (Ofcourse there are always exceptions)
Usage AKA consumption is often more tied to the content being consumed and what your actually doing with the service Vs. how "fast" you can do it. | |
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They must be kidding?What, I can't even get 1Mb here! | |
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TheBionicFunkier than a mohair disco ball. Premium Member join:2009-07-06 united state |
TheBionic
Premium Member
2011-Apr-14 11:02 am
Does anybody subscribe to this tier?Just curious if anyone subscribes and what are the benefits of such a high speed. Is it worth the money? I only have a 10 meg connection but I can have 2 netflix streams going and be gaming on my computer all at the same time without a problem. I mean it would be nice to have faster downloads for new games and whatnot but I don't know that I see the value for the money as of yet. | |
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| FFH5 Premium Member join:2002-03-03 Tavistock NJ
1 recommendation |
FFH5
Premium Member
2011-Apr-14 11:52 am
Re: Does anybody subscribe to this tier?said by TheBionic:Just curious if anyone subscribes and what are the benefits of such a high speed. Is it worth the money? I only have a 10 meg connection but I can have 2 netflix streams going and be gaming on my computer all at the same time without a problem. I mean it would be nice to have faster downloads for new games and whatnot but I don't know that I see the value for the money as of yet. Those speeds are probably bought by very few residential customers. Maybe a few businesses could justify it or a frat house. And until 3D video conferencing between multiple simultaneous participants goes mainstream, I see very few people getting that service. | |
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jblues join:2001-04-28 Allen Park, MI
1 recommendation |
jblues
Member
2011-Apr-14 11:20 am
Why talk about this when a major area - DETROIT - has no D3!This whole article is a moot point until D3 gets more widespread throughout Comcast's service areas. They haven't even done MOST (IF NOT ALL) of the Detroit Metro Area - the #11 area in population in the USA. Get everyone up to (what they claim is) speed first, Comcast! | |
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Re: Why talk about this when a major area - DETROIT - has no D3!I don't think any of NM has D3 either. Still waiting for it in Las Cruces. They should really upgrade ALL of their system to D3 before adding these high speed tiers or pretending their available to everybody. | |
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IPPlanManHoly Cable Modem Batman join:2000-09-20 Washington, DC
1 recommendation |
Ridiculous...This is absolutely ridiculous. 250GB cap? Comcast is laying the groundwork for massive overages: keep making the speeds faster. Get people used to the idea of that. Then "educate" them on overages and implement them.
Monetizing a dumb pipe...
Not fooling me Comcast... | |
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How about businessesI have 4 location that share one internet, approximately 100 users all stores are connected via fiber....I would pay this in a heartbeat......with no caps! | |
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Re: How about businesses$369.95 per month for 100/10 Biz Class, if you can get 105/10. Which I assume you can't :/ | |
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PricesWhile the speeds they offer may sound good. Realistically in today's economy, not everyone can afford 120 - 200.00 a month for those speeds. | |
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wait what?I feel there's a big discrepancy between:
DOCSIS 3.0/100Mbps being available to 40 mill people
and
40 mill people actually getting 100Mbps,
- either because they don't want it - can't afford it - or there signal strength/area can't actually support it
...seems this is the same kind of sham article that the FCC writes, really.
Let's clarify, is Comcast claiming they actually have 40 million customers with DOCSIS 3.0 equipment and the 100Mbps plan?
"Comcast today announced that the company has already made their faster 105 Mbps "Extreme 105" tier available to 40 million homes"
...BFD | |
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ArrayListDevOps Premium Member join:2005-03-19 Mullica Hill, NJ |
ArrayList
Premium Member
2011-Apr-14 12:04 pm
questionHow much bandwith could they offer if they only put data on the cable instead of sharing it with video? | |
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| tubbynetreminds me of the danse russe MVM join:2008-01-16 Gilbert, AZ |
Re: questionsaid by ArrayList:How much bandwith could they offer if they only put data on the cable instead of sharing it with video? docsis carriers (both upstream and downstream) are limited by the ntsc channel width (~6.2mhz). this is why you can only get 38mbps (usable) out of each "channel" on the downstream. if you want more throughput -- you need to bond channels -- of which the technology is being deployed and worked on. q. | |
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| DocDrewHow can I help? Premium Member join:2009-01-28 SoCal Ubee E31U2V1 Technicolor TC4400 Linksys EA6900
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to ArrayList
said by ArrayList:How much bandwith could they offer if they only put data on the cable instead of sharing it with video? 860 Mhz system has about 135 downstream channels available. At 38 mbps each for a 256 QAM channel, collectively that's 5.1 gbps of downstream bandwidth. A 1 Ghz cable system has 158 downstream channels available. So that'd be 6.0 gbps of downstream bandwidth. Upstream can handle about 6 channels at 6.4 Mhz each in the 50 Mhz of upstream bandwidth from 5-45 Mhz. Each 6.4 Mhz 64QAM upstream channel carries about 30 mbps, so collectively that's 180 mbps for 6 channels. There are just too many other users (CB, HAM, police radio, etc.) and noise in that spectrum to get more channels, even 6 channels is really pushing it. To get more upstream a cable op can change out filters in the amps and nodes to push the limit up to 65, 80, or more Mhz in the upstream, but in the U.S. it's non standard and causes other problems. | |
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Let's see$25 a month for 105Mbs sounds good to me. Then I will pay 5 cents a GB. We got a deal going now. | |
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SLD Premium Member join:2002-04-17 San Francisco, CA |
SLD
Premium Member
2011-Apr-14 12:40 pm
Pocket changeSo, it costs them pocket change but it costs me a fortune?!? No thanks! | |
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Business useBusiness could use this. One of my customers has 5 Mbit fiber and wished for 5/50 cable for http traffic (download lots of drawings - legal CAD and CnC stuff). Bust TWC offers is 768/7.1 (to match Verizon) or 2/15 (not a good value) | |
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coold8 Premium Member join:2005-05-15 Arlington, VA |
coold8
Premium Member
2011-Apr-14 1:14 pm
7 Hours to Hit the CapSo it will take 5.55 hours of full speed downloading to get to your cap. Useless Service. | |
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BiggA Premium Member join:2005-11-23 Central CT |
BiggA
Premium Member
2011-Apr-14 1:25 pm
Who cares?It's expensive as hell. Heavy users will be on the 22/5 business class with unlimited. I just want my 12/2. We're stuck at 6/1. | |
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