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nt4long
Anon
2013-Jun-14 2:38 pm
almsot ready to fire centurydinkA local CLEC is fibering up my town. Can't wait to make the call and tell Centurylink to get bent. | |
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Re: almsot ready to fire centurydinksaid by nt4long :A local CLEC is fibering up my town. Can't wait to make the call and tell Centurylink to get bent. A local company launched fiber where I live as well. I dumped Centurylink and I'm getting quite a bit better speeds now as well. Loving the new fiber internet. | |
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KearnstdSpace Elf Premium Member join:2002-01-22 Mullica Hill, NJ |
Kearnstd
Premium Member
2013-Jun-14 2:47 pm
its a bullshit fee. yet PUCs and AGs do nothing.quote: Internet cost recovery is a new monthly recurring charge which is applied to all consumer and business HSI lines in service. It helps cover the costs associated with building and maintaining the internet network.
Isnt this called billing the customer while providing a service? Nothing like hiding price hikes behind fees so they can keep advertising lower rates. Telecom industry is dirtier than the Mafia. | |
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| FFH5 Premium Member join:2002-03-03 Tavistock NJ |
FFH5
Premium Member
2013-Jun-14 3:05 pm
Re: its a bullshit fee. yet PUCs and AGs do nothing.said by Kearnstd:quote: Internet cost recovery is a new monthly recurring charge which is applied to all consumer and business HSI lines in service. It helps cover the costs associated with building and maintaining the internet network.
Isnt this called billing the customer while providing a service? Nothing like hiding price hikes behind fees so they can keep advertising lower rates. Of course they do nothing. They don't have the authority to regulate price of service or fees on NON-VOICE systems. The only one with any authority would be the FTC for false advertising. And they would probably lose in court as long as the service providers include the fees in their contracts and billing notices. | |
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| | tshirt Premium Member join:2004-07-11 Snohomish, WA 2 edits |
tshirt
Premium Member
2013-Jun-14 4:17 pm
Re: its a bullshit fee. yet PUCs and AGs do nothing.said by FFH5: The only one with any authority would be the FTC for false advertising. I think most state AG's would be interested too. FTC does not have an exclusive on illegal marketing investigation. In fact I'd file a complaint here, but unfortunately I can only get Frontier here (one of the few telcos on earth that suck even worse then Centurylink) | |
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to Kearnstd
This is done because its allowed to be done. There is a national ISP that does it and was mentioned on here before about doing it but they still do it. they're excuse is that they're charged the fee by AT&T and VZ, etc.
Some ISPs do not charge this fee and they should all be mentioned on here. Including those that have access to the Next-Gen networks from the ILECs and MSOs. | |
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TwiztedZeroNine Zero Burp Nine Six Premium Member join:2011-03-31 Toronto, ON |
On Notice | |
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jfleni
Anon
2013-Jun-15 5:26 pm
Re: On NoticeWatching?? They're watching their navels, nothing more! | |
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I don't understand this oneWhen AT&T, Verizon, Comcast, or Time Warner add these types of below the line fees, it is so they can still advertise a competitive price for the service, while collecting more.
But Century Link doesn't compete on price. Their pricing is already far higher than competitors in the same market, while offering speeds far below others. So there is no reason to make this a below the line fee. They could jack the advertised price up $5, and still be no less competitive than they are now, and without getting the attention of any government agencies. | |
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Re: I don't understand this onethey can't compete on anything here. Cox is here offering 150 MBPS for 100. 68 for 50 Mbps. | |
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Re: I don't understand this oneAround here they are pitching 3000/768 dsl for $52 a month, when paired with local only pots for $36+ taxes and fees. It is flat out insane. | |
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| dagg join:2001-03-25 Galt, CA |
to Camelot One
i believe the technical term for this behavior is called "being stupid" | |
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2 edits |
StuartMW
Premium Member
2013-Jun-14 4:09 pm
Just noticed...Just noticed the $0.99 "Internet Cost Recovery Fee" on my bill this morning. I just figured it out. They just don't want to call it "NSA data tracking fee" | |
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Re: Just noticed...A $0.99 fee wouldn't be too bad but my bill went up by $9.66! Besides the bill going up from $60 to $65.00, there is a Related Monthly Charges Total of $0.99 and a Service Additions & Changes Total of $3.67 that were added to the original $60 bill to make a new total of $69.66! There isn't any other option for service available around here though! | |
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wvcaver Premium Member join:2005-04-17 Millersburg, OH 1 edit |
wvcaver
Premium Member
2013-Jun-14 4:15 pm
WELL THEN !I do expect the bottle necks and evening slow downs to be corrected !! If not then as a customer I will be forced to add a internet slowdown recovery fee ! | |
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linicxCaveat Emptor Premium Member join:2002-12-03 United State |
linicx
Premium Member
2013-Jun-14 4:17 pm
I am waitingI signed up for 9 added years @ fixed rate. CL speed and price vary wildly from state to state and county to county. The max DSL i can get is 10/1. It's $40. If I want 10/2 from cable its $60 plus the cost of cable and modem and $2 transmission fee. I live in rural America 50 miles from AT&T or Comcast. We are the screwed pooch so to speak. | |
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| zevus join:2010-11-29 Chandler, TX |
zevus
Member
2013-Jun-17 7:58 pm
Re: I am waitingYou shouldn't have to pay that much for 10/1 unless you're also leasing the modem. I was getting the 10/1 service for about $25/mo after fees.
You also have to call sales and complain about the crappy service and say you're going to cancel, then they'll offer you $5 or sometimes $10 off a month for the rest of the year (or if you still have free months, sometimes they'll give you a free month.. they can do this three times a year) | |
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| | linicxCaveat Emptor Premium Member join:2002-12-03 United State |
linicx
Premium Member
2013-Jun-18 1:45 am
Re: I am waitingYes. We have regular chats. At least once a month. I'm really unhappy with the internet/ faux POTS bundle. Somewhere along the line these folks didn't think we would notice that the ever popular touch tone phone was built for POTS and not DSL over copper because it didn't exist back then. I am only leasing the modem because I can't buy one. Every 6 months or so they change it anyway. It would be pointless. I got my bill today. They tried to hike it from $72 to $88.00. We settled for $73.xx - which includes $13.xx state, local, county, USFS & below the line. Next month it is going up $2. Which is a tad high anyway. What I think is, regardless of the cost, I'm deaf-blind and I should have a reliable phone that works 24/7/365 just like the POTS phone I used 50 years ago. There is no worn out copper between me and the office because it was replaced 5 years ago. Every time the electricity or Internet fails so does the phone. POTS didn't have the problem because it had a batter backup in the office. My local office is open 30 minutes M-F. It's a 90 mile drive to pay the bill. I had a smart phone once. The taxes for city and state were $25. I now have a TracFone. . It works better than the faux/POTS. | |
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New ticketmaster/stubhub cunnerIf anyone here (I hope) gets off the computer and go out to attend games or concerts, know what they have to go through to buy concert or game tickets. A cheap $12 to a soccer game will quickly become $22 thanks to "service" and "delivery fees". I may understand why they charge service fees but they already charge those same fees to ticket sellers or brokers. Delivery fees, convenience charge fees, print at home fees, etc are nonsense and purely to rip off buyers because they have no alternative. | |
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Re: New ticketmaster/stubhub cunnerYep, been there, done that. And the kicker is you have no real choice. In most cases, the only way to avoid these fees is to go to the box office to buy tickets...if you can find it, and if it's a reasonable distance away.
It's also a lazy cop-out by most venues, which could easily set up their own sites to sell tickets online. | |
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Re: New ticketmaster/stubhub cunnerAnd even better kicker is that even some of those venues add their own convenience fees that are below or on par with that of ticketmaster. Most people have no choice to go to a venue directly to buy a ticket.
Another kicker is $2.50 to print at home or wait for free by mail. But it is just safer to have a print option, at least if you loose or forget the tickets you can reprint or if you want to sell its easier to trade.
There is also $7 optional insurance fee. Most won't need it, but if you happen to have an event across the country, its better to have it in case if your flight gets delayed or cancelled and you miss the event. | |
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| | Asus RT-AC68 Ubiquiti NSM5
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to ISurfTooMuch
said by ISurfTooMuch:the only way to avoid these fees is to go to the box office to buy tickets. My experience has been that the box offices with a Ticketmaster contract charge similar fees, so there is no way to avoid them. | |
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to chgo_man99
Those fees you typically see on those are being charged by the company doing the selling and it is THEIR fee and revenue for doing the selling for the venues you speak of.
In addition, those fees are known upfront before you make the purchase and it is a one off purchase. It is not a monthly obligation you are contracted in suddenly getting a price hike with below the lines fees.
Apples to oranges there my friend. | |
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Re: New ticketmaster/stubhub cunnersaid by Skippy25:Those fees you typically see on those are being charged by the company doing the selling and it is THEIR fee and revenue for doing the selling for the venues you speak of.
In addition, those fees are known upfront before you make the purchase and it is a one off purchase. It is not a monthly obligation you are contracted in suddenly getting a price hike with below the lines fees.
Apples to oranges there my friend. Yes but as I explained they already get revenue and profit from service fees for doing the selling for the venues as you say. What I state is those delivery, print-at-home, convenience, etc charges are bullshit. Those are below the line fees. Also you won't see some fees until you get to final confirmation page. Ticketmaster is the worst offender with those extra fees. | |
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| KearnstdSpace Elf Premium Member join:2002-01-22 Mullica Hill, NJ |
to chgo_man99
This is why lots of people protested the fact that the government allowed Ticket Master to buy out Live Nation. It has effectively left many markets with zero competition in events ticketing. | |
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bunch of scumbags feecall it what it is, a price hike fee put in place by scumbags! capital investments to build a PROPER FIBER TO THE CUSTOMER network is supposed to happen through loans and bond/stock issuances.. not raising prices to the customer. if you look at it another way.. the high prices these combined telcos raked in over the course of the last decade should have stockpiled enough profits to build out the fiber optics routed to major central offices... these telcos in the west and southwest squandered this income and did very little to offer broadband services to it's customers.... I'd almost go as far as to say they did some MCI style ebezzlement & scheme to defraud since they have nothing to show for their network squeezing that copper dry to obsolescence and poor stewardship from 1996 - to current date.
Verizon spent 24 billion + dollars, AT&T, maybe up to 4 billion dollars, CentruyTel? less than 100 million? (2001 - 2013) | |
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| TransmasterDon't Blame Me I Voted For Bill and Opus join:2001-06-20 Cheyenne, WY |
The Real secret name: The NSA information Cost recovery FeeThe Title says it all. | |
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dvd536as Mr. Pink as they come Premium Member join:2001-04-27 Phoenix, AZ |
dvd536
Premium Member
2013-Jun-16 9:43 am
turn a dollar into 250unhappy? heres your get out of jail free card. | |
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Centurylink has gone down the tubes.Welcome to the new Centurylink....where support doesn't respond to e-mails anymore and they're all but inactive on the DSLR forums, as well.
Call in? Better accept a new modem that has a monthly fee before you can proceed any further with your tech support. | |
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jnvancl Premium Member join:2005-10-31 Papillion, NE |
jnvancl
Premium Member
2013-Jun-17 11:47 am
99 cent internet recovery feeI called Centurylink to ask what the new fee was and they advised it is a tax they have to collect for the city and it is passed on the the customers, so good luck with the new company, they have to have a franchise to operate in the city too. | |
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jmiller
Anon
2013-Jun-18 11:14 am
Re: 99 cent internet recovery feesaid by jnvancl:I called Centurylink to ask what the new fee was and they advised it is a tax they have to collect for the city and it is passed on the the customers, so good luck with the new company, they have to have a franchise to operate in the city too. If you're talking about the $0.99 "Internet Cost Recovery Fee", this is a total lie. CL also told me on multiple accounts that this is a FCC/government tax. From the CL website: "Cost recovery fees are not taxes or government-required charges for use." Simply put, this is a way to make another buck without changing the base price. This is a fact. I have called them multiple times and pressed them on this. They have confirmed it's not a tax, it's not a "required fee", but rather a fee CL created to raise the price. | |
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Under no circumstance should a company be regulatedAs we all know regulations are bad for the free market. Century link should have tacked a $10 fee to dsl lines. If you donot like it you always have the option of not having internet. Corporations are people and hope they sue you for defaming a reputable corporation | |
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The cable/internet companies...charge whatever they want. They own enough government regulators to protect themselves from government oversight.
And with the new head of the FCC a supposedly former cable lobbyist, you can expect the FCC to let the cable/telcos run amok. Bribery continues in the government.
We can't pay the kind of bribes the cable/telcos can pay. so we lose. | |
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old_wiz_60 |
New Name...It should be Washington, District of Corruption.. | |
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aboutthat00
Anon
2013-Jun-20 12:54 am
Fee Clarification...Just an FYI, that fee is just an extension of what legacy customers were already being charged...not trying to justify it, but it's simply being applied to ALL customers, instead of only some. Part of the conversion process. | |
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jmiller
Anon
2013-Jun-21 7:55 am
Re: Fee Clarification...said by aboutthat00 :Just an FYI, that fee is just an extension of what legacy customers were already being charged...not trying to justify it, but it's simply being applied to ALL customers, instead of only some. Part of the conversion process. That's fine. Then they should: -raise the base rate like it should be -stop lying to customers by telling them it's a tax or FCC fee -not add it as another line item with some bogus name and pretend like the price didn't go up. | |
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Bad CenturyLink!Just noticed this in my bill. Called them, poor girls don't even have the official response handy, one of them tried to blame the state, another said, I am not kidding: "this is to make sure you have Internet". Here's one way to give them feedback: » www.facebook.com/CenturyLink | |
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| jmiller join:2013-06-25 Minneapolis, MN |
Re: Bad CenturyLink!said by panteev:Just noticed this in my bill. Called them, poor girls don't even have the official response handy, one of them tried to blame the state, another said, I am not kidding: "this is to make sure you have Internet".
Here's one way to give them feedback: »www.facebook.com/CenturyLink LOL! Obviously their tactic is to hope the caller is clueless and believes it. Good suggestion about Facebook. | |
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