site Search:


 
   
story category
CRTC Closes Rogers Throttling 'Investigation'
Takes Rogers Word That The Problems Are Over
by Karl Bode Thursday 28-Jun-2012 tags: competition · cable · world · consumers · caps · Rogers Hi-Speed
From crippling encryption and VPNs to throttling legitimate apps and games like World of Warcraft, Canadian cable operator Rogers has been the poster boy for ham fisted network management, accounting for nearly half of all network neutrality infractions in Canada. Responding to repeated consumer complaints and a regulatory investigation at the CRTC, in early February Rogers announced they'd finally stop throttling by the end of this year. Today the CRTC announced they were closing their investigation and were satisfied with Rogers responses:

The CRTC is satisfied that Rogers has addressed its concerns regarding the company’s practice of slowing down certain types of Internet traffic. The CRTC reviewed a complaint from the Canadian Gamers Organization. Once an enforcement action was launched, Rogers cooperated and changed its traffic-management practice. The company then announced that its traffic shaping policy would be phased out for all customers by December 2012.

The investigation ends after years of Roger lying to the public and regulators, with Rogers still currently throttling despite being given a CRTC deadline of last September. Meanwhile the throttling continues, and according to some of our users Rogers still hasn't fixed some of the legitimate things still being caught in Rogers net, including applications that use the Remote Desktop Protocol (RDP). Users who complain will likely be told to "wait it out," and should Rogers continue heavy handed tactics into 2013 who knows how long it will take for anything to be done about it.

MLab data still places Rogers and Bell in the top six ISPs worldwide when it comes to throttling user connections.

view: topics flat text 
Post a:
chgo_man99

join:2010-01-01
Schaumburg, IL
Reviews:
·AT&T U-Verse
·Mediacom
·T-Mobile US

Rogers is a Canadian troll

They mistreat customers, don't address a lot of complaints, yet they press their monopolistic advantages on preys and portray themselves as one of the Canadian "loved" icons by naming stations after them like Rogers centre etc.

As for workaround, does IPSec VPN help?
resa1983
Premium
join:2008-03-10
North York, ON
kudos:7
Reviews:
·TekSavvy Cable

Re: Rogers is a Canadian troll

said by chgo_man99:

They mistreat customers, don't address a lot of complaints, yet they press their monopolistic advantages on preys and portray themselves as one of the Canadian "loved" icons by naming stations after them like Rogers centre etc.

As for workaround, does IPSec VPN help?

Some VPNs are throttled...
--
Battle.net Tech Support MVP

Jerm

join:2000-04-10
Richland, WA
kudos:2

Re: Rogers is a Canadian troll

IPSec VPNs are generally easy to identify as VPN. SSL VPNs, due to the nature of the way SSL works (SSL handshake & encryption is the very first thing that happens), quite often look like stuff ISPs want to throttle: Unknown encrypted traffic continually passing and eating up resources (ie megabits).

My company had this issue with our Clearwire customers when we swapped out IPSec for SSL VPN connections: All of a sudden their perceived quailty of the connection tanked - thanks to Clear's heavy handed throttling of anything SSL that continues past a few seconds...

ChuckcZar

@teksavvy.com
Rogers also throttles their digital picture signal. End result pixelation paradise.

elwoodblues
Elwood Blues
Premium
join:2006-08-30
HarperLand
Reviews:
·Cybersurf Intern..

Re: Rogers is a Canadian troll

said by ChuckcZar :

Rogers also throttles their digital picture signal. End result pixelation paradise.

That's not throttle that's compression, they compress the crap out of all their channels, how else can they provide you with 500 channels and nothing on.
--
No, I didn't. Honest... I ran out of gas. I... I had a flat tire. I didn't have enough money for cab fare. My tux didn't come back from the cleaners. An old friend came in from out of town. Someone stole my car. There was an earthquake.......

ChuckcZar

@teksavvy.com

Rogers will keep on throttling

Oh by the way this is Canada we're talking about. What happens if they don't stop throttling? You got it nothing because the CRTC is all former Bell and Rogers employees.
dbarron

join:2000-01-03
Vancouver, BC

Re: Rogers will keep on throttling

Exactly - and some also hoping to be future Rogers and Bell and Shaw and Telus employees. The system is horribly corrupt.
04193189

join:2012-06-18
Kitchener, ON

Same old lies since day one ...

Same old lies, extortion and fraud since day one.

You can complain all you want, protest til your feet bleed, you can cut their fiber, pull their boxes out of the ground, beat the CEO with a wet noodle, tazer their cable, nuke their mainframes, crazyglue their doors and scream til you turn blue and purple and you will never get anywhere
... unless ...

The only way you're going to get satisfaction or any kind of result from Rogers or any large telco ... it is to charge them and take 'em to court. There is NO other way .. none, zip, zero, nada.

Rogers doesn't care about you or what you say ... all they care about is stuffing their pockets and their investors pockets. They will fix it ... yes .. for a short time .. and behind your back they will screw you, and keep screwing you til you run out of money.

To solve this I'm putting together a post on how to charge Rogers Bell or anyone who rips you off and make 'em pay.
For now see links and info in this thread: »Bell Fibe175 in Ontario
It's you only solution .. well unless you want to srting up all the conservatives, CEOs and investors. LOL

Thursday, 23-May 22:05:51 Terms of Use & Privacy | feedback | contact | Hosting by nac.net - DSL,Hosting & Co-lo
over 13.5 years online © 1999-2013 dslreports.com.