said by patcat88 :

What about the tech support costs of business vs residential? With residential you get customers who want hand holding and for your to remove viruses and malware over the phone magically.

said by kapil :

Competition is too stiff and the profits to be had too small or non-existent in residential/consumer VoIP.

Consumers want "unlimited" but don't want to pay for it.

There is no such thing as truly unlimited in the business world...it's all usage based. Much more money to be made.

Can't say I'm surprised.

said by ptrowski :

Thanks for the info. Hopefully it will not mean a major disruption for the PP users.

said by crashoverride :

Why would it? PhonePower was founded by the same people who incorporated DSLExtreme. They have the background in the VoIp field that is sorely needed; not another hosting company that decided to tinker with something new, lol. Guess who took alot of the former CallVantage customers?

said by hottboiinnc :

you won't find this out. The guy that was part of the Founding used to post on here but after the company launched and he got out his free PR he stopped posting on here. He used to be listed as the PR/Spokesperson but I haven't checked in a while. His name was Jeff something.

said by ptrowski :

How many people did Broadvox have? It will be interesting to see the transition.

said by hottboiinnc :

You can't count all of that as retail. They also offer Wholesale/private label, as well as other products.

said by neftv :

I got no such email yet. This is news to me of an actual company change and hardware change.
I would have to disagree with the statement made in the previous post. "Consumers want "unlimited" but don't want to pay for it."
Why should I pay for VOIP if it the reason for going to voip was to beat the pots line. Last time I had a pots line was min $23 and that was just to have the phone line no usage. It's probably a lot more now.
I had BroadvoxDirect from the second round of sign ups they did few years back. I can say for the most part they been reliable to me. Not sure what Phone Power will be. I may end up shipping the new equipment back and canceling I don't know.
But its not fair to say we don't want to pay for unlimited those of us that don't use the phone all that much . I don't like to get gouged either. I think paying 30 or 40 for unlimited like what Comcast and others are doing it just greed and equipment being paid for 100 times over.
I think unlimited should not be any more than $20 (includes taxes and the illegal fees) and much lower pricing for less than unlimited and not go overboard with pay as you go option and if a company's business model can't support that then it's plain gouging.
It's to bad BroadvoxDirect is dropping us. I wonder if Phone Power uses Broadvox as their carrier.

said by Jamie58 :

I've been using ITPvoip for the last 3 years. I haven't had any problems. Works great. No problem porting my number over from Verizon. Good luck!