 Corydon
Cultivant son jardin
Premium
join:2008-02-18
Denver, CO
clubs: | Who are the main cablecos in CT? It seems to me that they stand to benefit from this particular pissing match...
Anybody know how much influence they have in the state house?
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"Think for yourselves and let others enjoy the privilege to do so too." | |
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sansri88
Go digtal you analog laggards
Premium
join:2005-12-17
Iselin, NJ
clubs: | Re: Who are the main cablecos in CT? I think Comcast and Cox have systems in CT. Not sure though. | |
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ptrowski
Got Helix?
Premium
join:2005-03-14
Putnam, CT
clubs: | Re: Who are the main cablecos in CT? Metrocast services part of Connecticut also. | |
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mrchris
America the pitiful
Premium
join:2002-10-01
North Babylon, NY | Optimum Online is on the southern areas of CT. | |
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| Qixotl
join:2002-02-08
New Milford, CT
| It is fractured throughout the state, but Comcast, Cox, Charter, and Cablevision are the main companies. This map shows how it breaks down.
»www.dpuc.state.ct.us/dpucinfo.ns···/Map.ppt
And to be truthful, most people in this state are ticked off enough with their area's cable provider that this situation with AT&T won't convince them to change in droves. I'll be switching to UVerse myself when the fiber is finished here in a month or two regardless how much Blumenthal whines (which is always a lot). I just hope AT&T finishes my area before the DPUC makes it impossible for them to do anymore work. | |
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| | hottboiinnc
ME
join:2003-10-15
Toledo, OH
 ·buckeye cable
| Re: Who are the main cablecos in CT? just because you have a fiber there for U-Verse doesnt mean you're going to get it. I had one at my former house i just moved from. The U-Verse box was one of the first put in by ATT in Toledo the box is still just sitting there not even in use. Actually all of the boxes in Toledo are just sitting there. | |
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| hottboiinnc
ME
join:2003-10-15
Toledo, OH | Re: AG Blumenthal right on repair std; wrong on "in state" Jobs could have also moved to Cleveland, ATT has a major call center in Cleveland for customer service and repair. Billing is mainly done in Saginaw MI where the payments are mailed to. | |
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mdelil
@sbcglobal.net
| said by TK Junk Mail  :The Attorney General is right in holding AT&T to state law on repair time for phones. quote:
By state law, 90 percent of all phones must be repaired within 24 hours. The average wait time for AT&T to respond is two days, Blumenthal said.
But having a call center in state is out of his jurisdiction. That complaint is pure politics and his response to union voting solidarity. "Dispatchers in Michigan cannot do troubleshooting and direct repair service in Connecticut homes," Blumenthal told affected workers. "They do not know Connecticut and cannot properly prioritize work and provide equal, adequate levels of service." Obviously he never heard of maps or google maps service. Whether the cust svc center is in Ct or Mi, the workers at the svc center don't go out in the field anyway and never see the field workers in person. They can direct svc as easily from Mi as they can from Ct. In case you are unfamiliar with AT&T working practices; AT&T will not invest to supply their employees with internet services such as google maps or anything extra to assist with their job performance or helping the customer. Archaic and inferior equipment constantly breaks down and they will not replace or upgrade it continuously focusing on the bottom line.
And as an added bonus; they do have personal contact with the technicians, since they are in that same state and often visit the local premises to solve problems.
Blumenthal's stance is legitimate: AT&T has to responsibly handle their local paying customers. This applies to every state where they're not meeting their requirements.
Do you also think someone handling the calls from outside the country would provide good service as well? Because that is what they'll do if it's cost effective for them. | |
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| smokarz
join:2006-07-24
West Hartford, CT | Bring in FIOS Great. Let's force ATT outta here. I want FIOS in my area.
Is that possible? | |
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| | phatness
join:2002-07-02
Old Greenwich, CT
clubs: | Re: Bring in FIOS FIOS sounds good! The faster we get them in here, the faster those sixty people can get jobs at Verizon customer care. | |
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| | | hottboiinnc
ME
join:2003-10-15
Toledo, OH
·buckeye cable
| Re: Bring in FIOS if those 60 people were part of a cell center that ATT shut down changes are would still be down under VZ. One of their main call centers is in Marion, Ohio. The home of the former GTE call center. They answer phones there until the office closes for the VZ East area- formally GTE and Bell. And then at close the call center changes to handle callers from the Western area. Don't believe me call their call center and ask if they're in Marion, Ohio. | |
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Rob
In Deo speramus
Premium
join:2001-08-25
Kendall, FL
·Comcast
edit:
October 9th, @01:26PM
| said by smokarz :Great. Let's force ATT outta here. I want FIOS in my area. Is that possible? Verizon would roll out FiOS in a heart beat in CT if that would means kicking AT&T out. | |
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BSD24
Premium
join:2008-04-30
Taunton, MA
clubs:
 ·Verizon FIOS
·Comcast
 ·Verizon Online DSL
| Re: Bring in FIOS said by Rob :said by smokarz :Great. Let's force ATT outta here. I want FIOS in my area. Is that possible? Verizon would roll out FiOS in a heart beat in CT if that would means kicking AT&T out. Verizon doesn't want to obide by a law that Cable Companies have to obide by though.. They think they are different, hence why we call them Telcos in the first place. They think they should be able to bypass local franchises and not obide by a market cap. Comcast is in many sections of CT. | |
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Rob
In Deo speramus
Premium
join:2001-08-25
Kendall, FL
·Comcast
| Re: Bring in FIOS said by BSD24 :said by Rob :said by smokarz :Great. Let's force ATT outta here. I want FIOS in my area. Is that possible? Verizon would roll out FiOS in a heart beat in CT if that would means kicking AT&T out. Verizon doesn't want to obide by a law that Cable Companies have to obide by though.. They think they are different, hence why we call them Telcos in the first place. They think they should be able to bypass local franchises and not obide by a market cap. Comcast is in many sections of CT. I suspect residents of CT would side with Verizon if they rolled FiOS though  | |
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jaytb
@rpi.edu | Verizon does service the Greenwich area, but the rest of the state is at&t, I think. | |
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| | | Kommie
join:2003-05-13
East Haven, CT | Re: Bring in FIOS They are also moving into the Stamford Area where the $$$ is. | |
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LamePeople
@sbc.com | Re: Bring in FIOS If I am reading the link to opensecrets correctly, Verizon has spent more than ATT on lobbying. Is that OK since they are deploying fiber, we can turn the other cheek? Makes sense to me??? | |
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ninjatutle
You can keep the "change"
join:2006-01-02
San Ramon, CA | Didn't Verizon sell off their North East territories? | |
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Pathfinder
Dazed Confused
Premium
join:2000-03-26
Mount Vernon, NY
·Verizon Online DSL
| Re: Bring in FIOS said by ninjatutle :Didn't Verizon sell off their North East territories? Verizon sold Maine New Hampshire and Vermon. Structurally, Connecticut is part of Westchester. | |
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| MTU
Premium
join:2005-02-15
Santa Maria, CA | Re: Good for CT! Nice to see the Verizon's paying out more lobbying $ than SBC/ATT. Immunity Forever - Yeah! | |
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| Kearnstd
Elf Wizard
join:2002-01-22
Mullica Hill, NJ
| Comcast is the big player in CT.
AT&T only has CT because SBC assimilated the original telco SNET(who by the way was far better and service went in the shitter when SBC bought them). there is zero logic in CT not being Verizon as it does not border any other AT&T exchanges like the other ATT areas. my theory is SBC bought SNET to give verizon the finger.
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[65 Arcanist]Filan(High Elf) Zone: Broadband Reports | |
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P Ness
You'Ve Forgotten 9-11 Already
Premium
join:2001-08-29
Cromwell, CT
clubs:
| Welcome to CT..... the state that makes it easy for NO ONE TO DO BUSINESS.
they attack the HMO industry like there is no tomorrow.
our company is down from 38k employees to less then 10k in the last 7 years....for two reasons. A- expense B- state hates us...
this state loves to cut its own feet off.
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www.stopfcc.comI do not think the government needs to restrict free speech especially on a device that has an off knob. | |
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ninjatutle
You can keep the "change"
join:2006-01-02
San Ramon, CA | Re: Welcome to CT..... Sucks to be newly fired people. Were they laid off or fired? Were they fired for being part of the customer service problems or laid off as pawns?
But good news for Michigan. They've been hurting for a long long long time. | |
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PBX Tech
Theory of a Deadman on XM 48 Squizz
Premium
join:2000-09-20
Norwich, CT
| Re: Welcome to CT..... said by ninjatutle :
Were they laid off or fired?
the unionized people were laid off. managers were terminated.
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I have come to realize that God doesn't want to hear from me anymore. | |
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P Ness
You'Ve Forgotten 9-11 Already
Premium
join:2001-08-29
Cromwell, CT
clubs:
| Re: Welcome to CT..... go look up
CIGNA
Aetna
United
and see how many jobs have been moved out of state.
CIGNA used to have 5 buildings in CT...all about the same size
now they have 1 building.
Aetna is making the same number of moves.
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www.stopfcc.comI do not think the government needs to restrict free speech especially on a device that has an off knob. | |
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morbo
Complete Your Transaction
join:2002-01-22
00000
clubs: | Re: Welcome to CT..... so the question to ask is where are they moving? maybe to a state with much less regulation. maybe other reasons? not "state hates us"... | |
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PBX Tech
Theory of a Deadman on XM 48 Squizz
Premium
join:2000-09-20
Norwich, CT
| Re: Welcome to CT..... well what the telcos normally do is just open up more cubicles at another call center. if the unionized folks in the area that's closing have seniority, they can elect to bump a junior person and take their job in the other call center. if there are enough new openings period, people in the closing call center can to move to the other call center and not bump anyone. if the unionized folks in the Connecticut call center elect not to move, they are laid-off and receive a certain amount of money equal to the number of years they have worked for the telco (for example: 30 years service gets them 104 weeks termination pay, 10 years service gets them 20 weeks termination pay,, etc), an extension of health benefits (usually 6 months), education benefits from the Union, and Unemployment.
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I have come to realize that God doesn't want to hear from me anymore. | |
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Coleman
| Get them out ATT needs to leave. We are surrounded by Verizon on all the states surrounding us and were the only state in New England with ATT. FIOS would be huge in Connecticut. It would beat Cox and Comcast, but Cablevision, which I have is doing a great job with competing with FIOS in New York and Connecticut Subscribers get the benefits. | |
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| smokarz
join:2006-07-24
West Hartford, CT | Re: Get them out Can both Verizon and ATT serve the same area? It would be a very idiotic law to prevent them from competing with each other. | |
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| | Kommie
join:2003-05-13
East Haven, CT | Re: Get them out They do in Greenwich and Stamford. | |
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marigolds
Gainfully employed, finally
Premium,MVM
join:2002-05-13
Saint Louis, MO
| said by smokarz :Can both Verizon and ATT serve the same area? It would be a very idiotic law to prevent them from competing with each other. No law blocks them; only simple economics.
Most areas do not have enough customers to split between two companies and have either one succeed, much less both.
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ISCABBS - the oldest and largest BBS on the Internet
telnet://bbs.iscabbs.com
Professional Geographer
Geographic Information Science researcher | |
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Chaldo
join:2008-03-18
West Bloomfield, MI | Good JOB! I live about 10 miles from Southfield Michigan where all these new jobs are coming.. and I am happy we need more jobs here to boost up the Michigan economy..
Even though... I would live FIOS but oh well. | |
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PBX Tech
Theory of a Deadman on XM 48 Squizz
Premium
join:2000-09-20
Norwich, CT
| Attorney General Richard Blumenthal i dont care for the man. he sets up his own (political) agenda on several topics.
as far as him saying that folks in other areas cant or dont know how to work on/in CT on telecom issues, he is dead wrong. sure you have to have a 'low voltage' license (T2 License) to do actual phone work if you are a private citizen with a telecom business, i.e. run wire, install PBX or Data equipment (cable companies and telcos [AT&T] dont have to have a license for each employee) but the dispatchers dont need to have a license.
and the comment by Blumenthal which is, "Dispatchers in Michigan cannot do troubleshooting and direct repair service in Connecticut homes," Blumenthal told affected workers. "They do not know Connecticut and cannot properly prioritize work and provide equal, adequate levels of service." truly shows what an idiot he is. a call center is a call center. doesn't matter where it is. the unionized folks do the same job in MI as they would here in CT.
i cant wait until he finally thinks he can run for office and does so. i'll gladly vote against him just to get him out of any politically influenced office.
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I have come to realize that God doesn't want to hear from me anymore. | |
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u475700
Premium
join:2004-02-16 | Grandstanding Unfortunately Attorney General Richard Blumenthal likes to grandstand especially about issues that portray him as a man of the people. It's no secret that he has aspirations to be Governor. | |
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kwest
join:2003-05-15
Dallas, GA
edit:
October 10th, @11:34AM
| Can't understand I just can't understand why anyone would buy anything from AT&T (American Thieves & Thugs) who has been ripping us all off for over 100 years. I worked for them 26 years and one day they just wiped out my department.
End rant | |
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| Kearnstd
Elf Wizard
join:2002-01-22
Mullica Hill, NJ
| Re: Can't understand the Original AT&T had better customer service then what we have now. and dialing zero got a human, nowdays they are so cheap you cant even get india without 10 minutes of phone menus
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[65 Arcanist]Filan(High Elf) Zone: Broadband Reports | |
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Online Help
@sbcglobal.net | At&T not good, Comcast worse! The AG is not doing Connecticut residents much of a favor chasing AT&T out of the state. We are captives of Comcast, the worst company in the market. | |
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hateatt
@optonline.net | hateatt things were great when the telco in connecticut was SNET. att is run by a bunch of dopes ruining people's property value with VRAD for crappy uverse. | |
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AT&T Versus The State Of Connecticut
AG Blumenthal right on repair std; wrong on "in state"
Not the first time of AT&T playing dirty...