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AT&T Microcell 3G Use Will Count Against Your Cap
Consumer value of service reduced even further...
by Karl Bode Thursday 17-Jun-2010 tags: business · bandwidth · Oddities · wireless · AT&T Wireless Broadband
As we've discussed, AT&T's "Microcell" service essentially acts as a miniature cell tower in a user's home -- routing cell calls over the user's broadband. While the service is somewhat useful for users with horrible indoor AT&T cell reception, the device is of dubious worth to most users. It requires users pay AT&T for the privilege of reducing strain on AT&T's towers by routing calls over the user's (often non-AT&T) home broadband connection. Now comes the interesting tidbit that should you be using your own bandwidth to fuel in-home 3G connectivity, it will count against AT&T's new low wireless caps:

First spotted by Current Analysis research director Peter Jarich, the news that 3G data traffic running over the AT&T Microcell will count towards a user's monthly data limits, just as making voice calls over the Microcell counts towards a user's monthly bucket of minutes, was confirmed by an AT&T spokeswoman.

So not only does routing calls over your own bandwidth eat your minutes, using 3G service that consumes your own bandwidth eats away at your caps. Sure, you can just switch to Wi-Fi, but that doesn't make AT&T's pricing any less ridiculous.

Update: We've talked further about this with AT&T here, though we still haven't gotten a good explanation why using 3G at home eats away at your user cap -- despite using no tower or backhaul bandwidth.

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NeoandGeo

join:2003-05-10
Harrison, TN

.

Wow

powerspec88
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1 edit

Good thing its not fast.

At lease it's good at making phone calls.
MyDogHsFleas
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Re: Good thing its not fast.

yep -- the microcell upload for 3G data is limited to about 50 kb/sec.

for all the tech details see here:

AT&T 3G Microcell: a Comprehensive Exploration
Mr Matt

join:2008-01-29
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2 edits

Oink Oink Piggie Piggie

Greed begets greed. I guess the availability of the microcell lets the wireless carrier off the hook, when a customer asks for release from their contract because they move and have no service. The wireless carrier should pay the customer for using a microcell to offset the cost of the customers broadband service.

Revised: I do think that the wireless wizards are just lazy or are not smart enough to separate microcell traffic from over the air traffic.
nutcr0cker

join:2003-04-02
Chandler, AZ
kudos:2

Re: Oink Oink Piggie Piggie

On Behalf of Joe Barton and the GOP I apologize to AT&Tea for the hostile comments by users on this forum. It is shameful that people no longer care for such honest corporative policies
talz13

join:2006-03-15
Avon, OH

Wow.

I can't believe people pay for this "service". Is the next step charging you for not using the phone?
NeoandGeo

join:2003-05-10
Harrison, TN

Re: Wow.

They already do that by not offering a long list of minute tiers. I have 2 phones on a 700 minute plan, but could get by on 100 minutes a month.

SLD
Premium
join:2002-04-17
San Francisco, CA

Re: Wow.

Go prepaid! I pay bout $110/yr (includes tax) for prepaid, because I use +- 1000 minutes/year.
Mr Matt

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They already do. Unless Post Pay customers use all of their allocation of peak minutes they pay for minutes they don't use. Divide the total minutes you use into your bottom line monthly price of your service and you will learn your true price per minute. Sorry.

tiger72
SexaT duorP
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As long as you keep paying them, they'll keep pushing the barrier.

dib22

join:2002-01-27
Kansas City, MO
i keep waiting for at&t to start the new: "Just give us your money and shut up" plan... wait... i think im already on that one.

viperpa33s
Why Me?
Premium
join:2002-12-20
Bradenton, FL

1 edit
said by talz13:

I can't believe people pay for this "service". Is the next step charging you for not using the phone?
I have no choice where I live. The signal in my house is non existent and the signal jumps around from no service at all to 3 bars when outside. The AT&T cell tower is about a half mile down the road but I only get "good" service according to AT&T. According to AT&T's website, good service means I can't get any service in my house, spotty in a car, but can get service outside. I really don't feel like sitting outside in 100 degree weather talking on the phone.

I agree that AT&T are making people pay for there incompetence. AT&T has proven they can't provide the needs to there customers. Getting other cell phone service probably wouldn't make a difference either.
--
"I have always known that I will die alone"

mustang03282

join:2003-01-10
Bridgeton, NJ

sheep

yet the att sheep keep takeing it up the a$$ just so they can get a iphone
nasadude

join:2001-10-05
Rockville, MD

Re: sheep

yep. until they start losing customers, it's only going to get worse.

prepaid bitches!
anderboy

join:2007-07-23
Leander, TX

Re: sheep

I think you mean, "prepaid, bitches!"

The comma is important so people understand your intention.

spewak
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said by mustang03282:

yet the att sheep keep BEGGING TO TAKE it up the a$$ just so they can get a iphone
There mustang, fixed it for you.
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ptrowski
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Yes they do. 600,00 preorders prove that it is a dominant phone in the market. Call people sheep, etc but it's a damn good phone.
glinc

join:2009-04-07
New York, NY

Re: sheep

It's not a damn good phone because Android is far more capable than the iPhone. Reason the iphone sells so much its cause of the media coverage, simplicity of the OS that makes people of any age capable of learning to use it quick and the fact that deleting apps and not having to use a app killer/task manager to close opened apps is good.

ptrowski
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Re: sheep

said by glinc:

It's not a damn good phone because Android is far more capable than the iPhone. Reason the iphone sells so much its cause of the media coverage, simplicity of the OS that makes people of any age capable of learning to use it quick and the fact that deleting apps and not having to use a app killer/task manager to close opened apps is good.
So what you just wrote helps make it a damn good phone. Thanks.
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sonicmerlin

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Re: sheep

Lol. I was like "wait...so you're agreeing with ptrowski?" as I was reading his comment.

tiger72
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At one point, the dominant thought on our universe was that we were at the center, and the sun and stars orbited us.

Just because it is dominant doesn't mean that it's the best.

ptrowski
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Re: sheep

said by tiger72:

At one point, the dominant thought on our universe was that we were at the center, and the sun and stars orbited us.

Just because it is dominant doesn't mean that it's the best.
Not at all, I never said the best. But how many iPhone "killers" have come along and succeeded? None that I know of so far, but it really did set the stage for quite a few advancements across the board when it comes to touch screens, apps, etc.
--
"So, Lone Starr, now you see that evil will always triumph because good is dumb."

Have you been touched by his noodly appendage? »www.venganza.org

tiger72
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Re: sheep

said by ptrowski:

said by tiger72:

At one point, the dominant thought on our universe was that we were at the center, and the sun and stars orbited us.

Just because it is dominant doesn't mean that it's the best.
Not at all, I never said the best. But how many iPhone "killers" have come along and succeeded? None that I know of so far, but it really did set the stage for quite a few advancements across the board when it comes to touch screens, apps, etc.
marketing is a beautiful thing. Case in point: Nexus 1 vs Droid vs iphone. success of devie corresponds pretty directly with amount spent on advertising.
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ptrowski
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Re: sheep

said by tiger72:

said by ptrowski:

said by tiger72:

At one point, the dominant thought on our universe was that we were at the center, and the sun and stars orbited us.

Just because it is dominant doesn't mean that it's the best.
Not at all, I never said the best. But how many iPhone "killers" have come along and succeeded? None that I know of so far, but it really did set the stage for quite a few advancements across the board when it comes to touch screens, apps, etc.
marketing is a beautiful thing. Case in point: Nexus 1 vs Droid vs iphone. success of devie corresponds pretty directly with amount spent on advertising.
Mostly. I think with the Nexus1 the US population isn't ready yet to pay the phone price upfront. For me the iPhone is good as I have yet to find another phone that acts as an MP3 player as good as the iPhone does.
--
"So, Lone Starr, now you see that evil will always triumph because good is dumb."

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sonicmerlin

join:2009-05-24
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Re: sheep

said by ptrowski:

Mostly. I think with the Nexus1 the US population isn't ready yet to pay the phone price upfront. For me the iPhone is good as I have yet to find another phone that acts as an MP3 player as good as the iPhone does.
Of course they're ready. The problem has been stated many times before. Even if you bring your own phone you have to pay the "subsidized phone" price. In the rest of the developed world if you BYOP or buy outright you get a huge discount (much more than the measley $10/month on one plan that T-Mobile provides).

NOCTech75
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said by ptrowski:

Yes they do. 600,00 preorders prove that it is a dominant phone in the market. Call people sheep, etc but it's a damn good phone.
Doesn't have to be good, the iSheeple will buy anything from Apple. They have done a very good job making people stupid.

ptrowski
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Re: sheep

said by NOCTech75:

said by ptrowski:

Yes they do. 600,00 preorders prove that it is a dominant phone in the market. Call people sheep, etc but it's a damn good phone.
Doesn't have to be good, the iSheeple will buy anything from Apple. They have done a very good job making people stupid.
Yes and no. There are fanboys for anything out there and you will always get that crowd, but if the iPhone wasn't appealing to the masses then it would not have the success it does. I can think of at least 4 people that are switching from their Blackberry to the iPhone 4. Whether you like Apple or not it's hard to deny it is a good phone. Being a sheep can only get you so far.
--
"So, Lone Starr, now you see that evil will always triumph because good is dumb."

Have you been touched by his noodly appendage? »www.venganza.org

winsyrstrife
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Who wouldn't jump at the chance to resemble a black silhouetted desirable hipster, jamming to the latest trendy tunes?!

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*Oooohhh*

Jeffrey
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Defies all logic

Imagine the executives in the board room discussing the price plan for this device. The utmost contempt for the consumer. I'm going to do the best to go out of my way and explain to family and friends to never, ever, to get this device.

An appropriate price point would be a one-time fee of $99. No monthly fees and does not count against your caps.

pnh102
Reptiles Are Cuddly And Pretty
Premium
join:2002-05-02
Mount Airy, MD

Re: Defies all logic

said by Jeffrey:

An appropriate price point would be a one-time fee of $99. No monthly fees and does not count against your caps.
No.

You are already paying AT&T for cell phone service. How many times should one have to keep paying and paying for the same cell phone service?

AT&T should offer this device for $0 to any paying customer who is having reception issues, as it is that customer who is doing AT&T's job.
--
"Net Neutrality" zealots - the people you can thank for your capped Internet service.

Jeffrey
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Re: Defies all logic

said by pnh102:

said by Jeffrey:

An appropriate price point would be a one-time fee of $99. No monthly fees and does not count against your caps.
No.

You are already paying AT&T for cell phone service. How many times should one have to keep paying and paying for the same cell phone service?
I wouldn't go as a far as calling it $0. That's a bit, well, enthusiastic. You have to pay for the cost of the device, and I'd consider paying $99 for the device, one time, if it made a difference and if it didn't go toward any caps.

With that said, if my coverage was that poor in my home, I'd be more likely to switch companies, as I'm not a phone-guy, and while stuff like the Incredible, the iPhone, etc. are all nice pieces of technology, I don't get that crazy over it.

$0 would be nice, but that would never happen, so I can't take that suggestion seriously.
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See 9 replies to this post
antidelldude

join:2003-12-22
Rochester, MI
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I agree. I have been a Sprint customer for 5+ years. Back when I got them, I couldn't get a signal in my house, but neither could t-mobile, verizon, or ATT (I live in a valley). After excepting that I was just in a wireless black-hole, I had expensive cell repeating equipment that was flaky at best. Then Sprint released the Airave femtocell. I was first in line for one of these and now I can make a crystal clear call anywhere in my house. The turn off? I have to pay to use it. WTF?! A device that kept me from canceling my Sprint service and I'm paying extra for it... At leased they have an unlimited option so the kiddies can talk all day when they are at home. Verizon charges a one time fee of $250 and no monthly.

cdru
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said by Jeffrey:

Imagine the executives in the board room discussing the price plan for this device. The utmost contempt for the consumer. I'm going to do the best to go out of my way and explain to family and friends to never, ever, to get this device.
Just tell them that the DirecTV commericals that show the CableCo board room really was shot at AT&T.

Jeffrey
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Re: Defies all logic

said by cdru:

said by Jeffrey:

Imagine the executives in the board room discussing the price plan for this device. The utmost contempt for the consumer. I'm going to do the best to go out of my way and explain to family and friends to never, ever, to get this device.
Just tell them that the DirecTV commericals that show the CableCo board room really was shot at AT&T.
Not a bad idea. Those commercials are great.
--
"Soulshine. Better than sunshine. Better than moonshine. Damn sure better than rain."

Debunking the 2012 hysteria. | Let's Go Mets!! | Will work for coffee or beer.

n2jtx

join:2001-01-13
Glen Head, NY

Vote With Your Feet

Go to another carrier. Why all the complaining against AT&T? Yes, it would be a cold day in hell before I signed up with them. Why do people continue to put up with it? If you can get over "iPhone Fever", there are other carriers and phones out there. AT&T will continue to do what it does BECAUSE IT CAN. If enough people pay their ridiculous charges and put up with their B$ restrictions, they win or at least can justify continue to do what they do.

I am sure Verizon is watching intently to see if it is worth pulling the trigger and doing the same.
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cryptmagic
Premium
join:2006-06-26
New York, NY

Re: Vote With Your Feet

Most people can't switch they are 2 year contracts. They offer new services, but nickle and dime you to death. We need the cell stations, since at&t slowed it's network upgrades to increase it's dividend. AT&T is the worst company they have the iphone a great phone, but they screw most of there customers. Usage caps, and a shoddy network, that is no where near Verizon in terms of quality.

tiger72
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Re: Vote With Your Feet

ATT has been pulling stunts like this for more than 2 years.
ATT's 3g network is slower than T-Mobile, drops more calls than Sprint, and has less coverage than Verizon.

It excels at nothing.

But it has the iphone. So people still renew their contracts, then complain that they can't switch because they just signed ANOTHER 2 year contract.
--
"What makes us omniscient? Have we a record of omniscience? ...If we can't persuade nations with comparable values of the merit of our cause, we'd better reexamine our reasoning."
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viperpa33s
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said by n2jtx:

Go to another carrier. Why all the complaining against AT&T? Yes, it would be a cold day in hell before I signed up with them. Why do people continue to put up with it? If you can get over "iPhone Fever", there are other carriers and phones out there. AT&T will continue to do what it does BECAUSE IT CAN. If enough people pay their ridiculous charges and put up with their B$ restrictions, they win or at least can justify continue to do what they do.

I am sure Verizon is watching intently to see if it is worth pulling the trigger and doing the same.
That's easier said than done. I live in a area that you would consider the backwoods. AT&T doesn't have a need to provide great cell phone service in my area, just average. It don't matter which cell phone company I switch to, it would still be the same.
--
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IPPlanMan
Holy Cable Modem Batman

join:2000-09-20
Washington, DC
kudos:1

How?

How is this something that AT&T can keep track of if it goes through your own broadband connection?

Napsterbater
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Re: How?

said by IPPlanMan:

How is this something that AT&T can keep track of if it goes through your own broadband connection?
simple the little femtocell reports the useage to them.

AVD
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Re: How?

said by Napsterbater:

said by IPPlanMan:

How is this something that AT&T can keep track of if it goes through your own broadband connection?
simple the little femtocell reports the useage to them.
Traffic routes through ATT
--
standard disclaimers apply.

ArrayList
Premium
join:2005-03-19
Evanston, IL

and then

if they institute caps on AT&T dsl you would get hit twice. a byte would count towards both caps. load of bs this is.
nonymous
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Glendale, AZ
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Re: and then

said by ArrayList:

if they institute caps on AT&T dsl you would get hit twice. a byte would count towards both caps. load of bs this is.
Good idea.

IPPlanMan
Holy Cable Modem Batman

join:2000-09-20
Washington, DC
kudos:1

unlimited data plan?

What if you have an unlimited data plan? Is the microcell use unlimited?

What if you don't have a Microcell yet and you get one? Does your data plan suddenly become capped?

powerspec88
Premium
join:2007-03-11
Lenexa, KS

Re: unlimited data plan?

It's still unlimited data.

bit_junkie

join:2004-05-04
Maricopa, AZ

Really ?

So let me get this straight.

1.Your paying for unreliable/limited 3G and phone service, and so you buy a device to help improve your signal that routes everything over your ISP's connection, which more than likely also has a cap.
2.Not only do you have to pay for the device, but theres also a monthly fee to use it, on top of paying for the original unreliable/limited service.

So how is this a "value added service" for the customer ? The only value I see being added is to AT&T's bank statement.
xirian
Premium
join:2003-01-26
Beacon, NY
kudos:1

Re: Really ?

said by bit_junkie:

So let me get this straight.

1.Your paying for unreliable/limited 3G and phone service, and so you buy a device to help improve your signal that routes everything over your ISP's connection, which more than likely also has a cap.
2.Not only do you have to pay for the device, but theres also a monthly fee to use it, on top of paying for the original unreliable/limited service.

So how is this a "value added service" for the customer ? The only value I see being added is to AT&T's bank statement.
Everyone keeps getting this wrong. there is NO additional monthly fee to use it. You can optionally pay for unlimited minutes when connected to it, otherwise it just uses your minutes.

What this article is saying is that if you use data over the microcell's 3g, it will come from your cap if you have one of the new iphones. If you have a feature phone with no forced data plan, and dont opt for one, you will be charged the per kb rate.

bit_junkie

join:2004-05-04
Maricopa, AZ

Re: Really ?

Your correct, coffee hadn't kicked in yet and I did not read the service charges correctly. My original point about using the device I think still stands, you are paying for unreliable service, and then paying for a device which is supposed to help improve your service, that uses more than likely an ISP other than AT&T to route everything over, it still uses your minutes and counts towards your ISP's caps.
It's still not a value added service except for AT&T
xirian
Premium
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Beacon, NY
kudos:1

Re: Really ?

Oh trust me, Im not defending them, just wanted to correct the detail everyone keeps messing up.
BullyRED

join:2004-04-08
Grayslake, IL

Idiots

You'd think with they'd be giving these things away if they're going to leave all the usage charges in place. Leave the consumer thinking "This is awesome! Full 3g in my house!" and then wham-o the end of the month comes with a bloated cellular bill.

This thing has class action lawsuit written all over it.

Kwikster

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ummm?

Wow... I really can't believe everyone is getting so bent out of shape about this. If you're at home and in range of your microcell, you're probably well within range of your faster wifi connection.

Why anyone would use the microcell for data at home when they clearly have a network at home is beyond me. I think people are just looking for a reason to complain about something.

See 7 replies to this post

IPPlanMan
Holy Cable Modem Batman

join:2000-09-20
Washington, DC
kudos:1

since when....

Since when has AT&T ever done anything to save customers money?

MovieLover76

join:2009-09-11
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No big deal

I don't need a micro cell in my house as coverage is good enough while I think this is ridiculous to charge customers for their own residential internet bandwidth, and I suspect that AT&T doesn't want to bother with figuring out how to not count that data and save the customer money, but for most people this should be a non-issue you need a router to use a microcell so 99.99% of users will just continue using wifi for data
fuzzholio

join:2002-04-30
Shingle Springs, CA

What happened to magic-jack

any one know what happened to the magic-jack that was supposed to come out with femtocell built in... excluding the data part, I thought that the magic-jack was supposed to do the same thing as the microcell but not cost anything (except for purchasing the device for about $50).... did the big carriers squash them like a bug?
MyDogHsFleas
Premium
join:2007-08-15
Austin, TX
kudos:5

Re: What happened to magic-jack

It was bullshit from the get-go, as well documented on this board.

dummy

@jeppesen.com

Why would you route your data over 3g.

Why would you route your data over 3g at home when you have an internet connection? Anyone heard of WIFI? The reason for they probably charge is to force stupid people to use Wifi data instead of 3g.
ajiva

join:2003-12-10
Austin, TX

Tmobile UMA

That's why TMobile's UMA is so awesome. My BB connects via Wifi to any hotspot (home, etc) and I can make FREE calls over Wifi.

OSUGoose

join:2007-12-27
Columbus, OH
Reviews:
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Hey

This actually makes sense when you stop and think about it, most, keyword most areas this will be getting used will be in areas where home broadband is dialup, so they wouldn't be using this anyways. In the other areas, more that likely they have DSL or similar home broadband available and thus would have their own wifi to switch to vs using this to get internet service.

Thats all not to say this is a really shitty move by at&t, but its the worse they could of done. Its really just trying to encourage people that if they have wifi to use it over using the 3G connection thought this. As the more important thing is the ability to make calls with this device.
MyDogHsFleas
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The non-hysterical version of this news

Voice calling over 3G:

Your voice plan remains the same whether you have MicroCell or not. You can choose to pay an extra $20/month for unlimited voice calling over the MicroCell. Or, you can keep your plan as is, and all voice minutes count against the plan.

If you sign up for the $20/month unlimited minutes plan, you get a $100 rebate on the $150 store price of the MicroCell.

Data over 3G:

If you have an unlimited data plan on your phone, you're good to go, use as much as you like. All non-tethering data plans before June 7 were unlimited, and you are automatically "grandfathered in" -- your plan will only change if you take action.

Despite rumors to the contrary, there is no 5GB cap on unlimited data phone plans, only on tethered or PC datacard plans.

If you are on one of the new tiered-pricing plans, DataPro or DataPlus, 3G data usage over the MicroCell is still counted as data used against your plan, even if you've signed up for the $20/month unlimited voice-over-Microcell plan.

(speculation: I suspect that this is more of an AT&T billing issue than a conscious business decision on AT&T's part. I suspect that when they decided to put the new tiered-price DataPlus/DataPro plans in place, they simply didn't have a mechanism to exempt the MicroCell 3G data usage from being counted against the plan. I wouldn't be surprised to see this change at some point.)

The obvious way to avoid being hit with overage charges is to use WiFi for data access from your phone, rather than use 3G over the MicroCell. After all, the MicroCell requires an Internet connection, so there's one nearby, which can easily be enabled for WiFi if it isn't already.

Using WiFi has the additional advantage of being much faster than using data over 3G, especially for uploads where the MicroCell limits 3G data speeds to about 50 kbits/sec.

The only situations I can imagine where using WiFi wouldn't work are :

(a) your smartphone doesn't have WiFi capability. Solution: upgrade to a new smartphone, all the new ones have WiFi.

(b) you don't control the Internet access point where the MicroCell is located, and you can't get access to WiFi. Solution: I can't imagine this happens much -- maybe in a small business where they refuse to install WiFi for some reason? If so, just make the people who run the Internet access at your location aware of your issue.

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