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story category AT&T: 231,000 U-Verse Customers
Installing 12,000 new customers per week...
(old news - 08:51AM Thursday Jan 24 2008)
tags: dsl · business · telco · AT&T U-Verse · AT&T Yahoo
AT&T has released their fourth quarter earnings, which show the telco earned $3.1 billion last quarter, a total that doesn't yet include BellSouth. After recent comments by the CEO that sales were down due to a slowing economy and customers not paying their bills, the company's earnings largely met investor estimates. According to the telco, they had 231,000 U-Verse customers at the end of last quarter, and are now installing 12,000 new U-Verse customers per week.

The company now lays claim to 70.1 million wireless subscribers and 14.2 million broadband customers. AT&T says they added 396,000 new broadband customers in the fourth quarter (that total includes resold satellite broadband service, DSL service, and U-Verse).

Related:
  1. When U-Verse and FiOS Compete
  2. U-Verse Launches In Tulsa
  3. U-Verse Launched in Jacksonville
  4. U-Verse, Whole Home DVR Expand
  5. AT&T's New 18Mbps U-Verse Tier
  6. User Impressions Of AT&T's New 18Mbps U-Verse Tier
  7. And Here Come The Broadband Industry Job Cuts
  8. U-Verse Hits Raleigh, Orlando
Forums » AT&T: 231,000 U-Verse Customers
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Rick
Premium,MVM
join:2001-02-06
Waterbury, CT
clubs:

OUTSTANDING!!!

They've finally managed to get enough vrads installed close enough to employees homes to crack the 200k customer mark.

Way to go AT&T!!!


--
The Coyote captured the RR! Roadrunner Rick is now Comcastic!

meskinct
This space for rent
Premium
join:2002-01-07
Danbury, CT
clubs:

Re: OUTSTANDING!!!

"The telco earned $3.1 billion last quarter..."

I see your predictions of AT&T's doom are coming true.

Rick
Premium,MVM
join:2001-02-06
Waterbury, CT
clubs:

Re: OUTSTANDING!!!

said by meskinct See Profile :

"The telco earned $3.1 billion last quarter..."

I see your predictions of AT&T's doom are coming true.
Which actually is one of the main reasons why I rant on them so much.

I mean..it's not like they don't actually have the money to build a truly state of the art broadband fiber network.

Instead, they'll pass it along to their shareholders in the form of yet another dividend while sticking their heads completely in the sand as to what is unfolding around them.

AOL was also making huge amounts of money before their demise as well.

It is actually unreal how mismanaged this company is.
After all this time they've managed to cough up just a little over 200k customers for this monstrosity of a service. But yet..they continue on.

Unreal is all I can say..especially seeing the writing is clearly on the wall..and they can afford to rectify it still ..but don't.

Goodbye AT&T.

Stay on this path and you will be out of business in the not too distant future.
--
The Coyote captured the RR! Roadrunner Rick is now Comcastic!

dmeyer

join:2002-08-14
Austin, TX
·Insight Communicat..

Re: OUTSTANDING!!!

said by Rick See Profile :

Stay on this path and you will be out of business in the not too distant future.
Yeah, because there's no way our upstanding politicians in Washington (who are bought by AT&T lobbyists) would give them some kind of rescue/bailout package in that ever-so-likely event.

Clearly you are delusional.

meskinct
This space for rent
Premium
join:2002-01-07
Danbury, CT
clubs:
·Comcast

Yeah, that whole wireless business thing will never work for them.

It's about servicing the sweet spot of the market. The sweet spot is not the bleeding edge. That's not where money is made.
--
Rich. My Website including the AT&T/SNET Status Page

gaforces
United We Stand, Divided We Fall

join:2002-04-07
Santa Cruz, CA
·Cruzio Internet


edit:
January 24th, @12:57PM

Re: OUTSTANDING!!!

said by meskinct See Profile :

Yeah, that whole wireless business thing will never work for them.

It's about servicing the sweet spot of the market. The sweet spot is not the bleeding edge. That's not where money is made.
VDSL has more throughput than even DOCSIS 3, so they are not even using the potential of what their system is capable of. Unless their equipment is substandard they should be able to offer much higher speeds.

They are giving the same speeds to people who are utilizing FTTH to access UVERSE. 6-1, or 10-1, is not ramping up, it's a shadow of what VDSL can do on the download, and upload capability is symmetrical. So they are continuing on artificially crippling upload speeds.

Sweet spot = crippled network ?
--
‘Do ye, quieting in your bosoms your strong hearts,
Who of many good things have had your fill even to surfeit,
With what is moderate nourish your mighty desire; for neither will
We yield, nor shall you have all else as you wish.’
Solon
openbox9

join:2004-01-26
Navarre, FL
·AT&T Southeast
·Mediacom

Re: OUTSTANDING!!!

How is the network crippled? Do Verizon open up their FIOS offerings to "un-cripple" their network? Do cablecos open up their DOCSIS offerings to "un-cripple" their network? No. To even insinuate that AT&T is crippling their network instead of selling a standard set of services to their customer base (like almost every other provider does) is silly.

gaforces
United We Stand, Divided We Fall

join:2002-04-07
Santa Cruz, CA
·Cruzio Internet

Re: OUTSTANDING!!!

said by openbox9 See Profile :

How is the network crippled? Do Verizon open up their FIOS offerings to "un-cripple" their network? Do cablecos open up their DOCSIS offerings to "un-cripple" their network? No. To even insinuate that AT&T is crippling their network instead of selling a standard set of services to their customer base (like almost every other provider does) is silly.
Because the reality of it is, we can see what a network should be by looking at the world.
You can try and make people believe the opposite, but we can see it, there it is, and there are on site witnesses
--
‘Do ye, quieting in your bosoms your strong hearts,
Who of many good things have had your fill even to surfeit,
With what is moderate nourish your mighty desire; for neither will
We yield, nor shall you have all else as you wish.’
Solon
openbox9

join:2004-01-26
Navarre, FL

Re: OUTSTANDING!!!

So what should a network be by looking at the world?

gaforces
United We Stand, Divided We Fall

join:2002-04-07
Santa Cruz, CA
·Cruzio Internet

Re: OUTSTANDING!!!

This is A`merica, 10x better than anyone! So there is your base point. Look around for the best network around the world and beat it by 10x.
patcat88

join:2002-04-05
Jamaica, NY

Re: OUTSTANDING!!!

said by gaforces See Profile :

This is A`merica, 10x better than anyone! So there is your base point. Look around for the best network around the world and beat it by 10x.
That died when America got rid of protective import tariffs/CEOs learned the word "China".
patcat88

join:2002-04-05
Jamaica, NY

You realize each TV takes a massive chunk of that VDSL line, Uverse was never intended to be an internet product, only TV, internet was an afterthought. I do hope for the day where ATT offers "Dry Uverse Internet", with 20 or 30mbit down and 2-5 up. I wonder if the VRAD modems can work on dry lines, and get extra speed by using Voice freq. This is also verging into the topic of line bonding.
Cod

join:2000-07-05
Greensboro, NC

said by Rick See Profile :

...while sticking their heads completely in the sand as to what is unfolding around them.
Pot calling the kettle black...
ace1974

join:2007-06-09
Goldsboro, NC

said by Rick See Profile :

said by meskinct See Profile :

"The telco earned $3.1 billion last quarter..."

I see your predictions of AT&T's doom are coming true.
Which actually is one of the main reasons why I rant on them so much.

I mean..it's not like they don't actually have the money to build a truly state of the art broadband fiber network.

Instead, they'll pass it along to their shareholders in the form of yet another dividend while sticking their heads completely in the sand as to what is unfolding around them.

AOL was also making huge amounts of money before their demise as well.

It is actually unreal how mismanaged this company is.
After all this time they've managed to cough up just a little over 200k customers for this monstrosity of a service. But yet..they continue on.

Unreal is all I can say..especially seeing the writing is clearly on the wall..and they can afford to rectify it still ..but don't.

Goodbye AT&T.

Stay on this path and you will be out of business in the not too distant future.
Well you been on this rant for months and years now Rick. Still no demise of AT&T like you forecasted. Their gaining money and customer base as fast as you can type. So when is the fall of AT&T suppose to happen mr Comcast Rick?? Lol!!!
attengineer

join:2007-09-26
Westland, MI
The just order a T1, T3, OC1-3 from your cable provider. oh wait...you cant.

Matt
You can't fix stupid
Premium
join:2003-07-20
Jamestown, NC
·North State Commun..
·Corporate Colocation

Re: OUTSTANDING!!!

said by attengineer See Profile :

The just order a T1, T3, OC1-3 from your cable provider. oh wait...you cant.
You can get up to a GigE and even faster from most cable companies.
patcat88

join:2002-04-05
Jamaica, NY

edit:
January 25th, @12:14AM

Re: OUTSTANDING!!!

For 25% of Telephone company price I hope you don't miss that new car you were thinking of getting, since thats your monthly fee now!
bogey780

join:2004-03-19
Covington, LA

Re: OUTSTANDING!!!

Can you pick a subject I have no knowledge of so I can pontificate likewise?

RubberMan Gage

@cox.net

said by attengineer See Profile :

The just order a T1, T3, OC1-3 from your cable provider. oh wait...you cant.
Not entirely accurate. There is T1 over cable, it's called VYYO. And T3, OC1-3 and higher connections are too expensive for residential folks to pay for. So who cares?
patcat88

join:2002-04-05
Jamaica, NY

And Im still waiting for one, even though im in a single family house in a downtown area with some multistory office building around me, I drive 10 block in any direction, I hit VRADs. Its piecemeal shit. But ATT has started to open multiple ATT stores and remodel Cingular stores to heavily heavily push Uverse, to whom, I have no clue, but the TVs are there. I wonder how all these stores get Uverse for the instore displays even though there is no Uverse around them?

Multiple bonded T1s/SDSL/HDSL lines or T3 grade/business grade fiber from Central Office?

Raptor
Not a Dumptruck

join:2001-10-21
Ajax, ON

Kablamo!

I expect to see VRADS exploding at the same rate. It's just math.
--
....where's my fiber?
bogey780

join:2004-03-19
Covington, LA

Re: Kablamo!

Kinda like how all airliners blow up and crash.

Raptor
Not a Dumptruck

join:2001-10-21
Ajax, ON
·Rogers Hi-Speed
·Bell Sympatico

Re: Kablamo!

»Batteries Caused AT&T VRAD Explosion

»AT&T Replacing 17,000 U-Verse Batteries

We're talking about Uverse cabinets, not airplanes.
--
....where's my fiber?
bogey780

join:2004-03-19
Covington, LA

Re: Kablamo!

And I'm talking about a technological fluke that had nothing inherit to do with the service.

Telco's have been running cabinets in the field for decades. Oooooooo 4 blew up! Everybody panic!

Raptor
Not a Dumptruck

join:2001-10-21
Ajax, ON
·Rogers Hi-Speed
·Bell Sympatico

Re: Kablamo!

A fluke would be one, not 4. Quality control on an issue of safety isn't allowed to be 99% effective. It has to be 100%.

So i guess AT&T is overreacting replacing 17,000 units?

Unfortunately it often takes disaster to wake people up. Columbia had to explode before intense inspection protocols had to be instated on the heat shielding, and before people dropped the 'meh - it'll be fine' attitude.

So by your standards -- how many VRADS need to explode before something should be done? Or would you wait for an injury or death? Maybe more than one, it might take a couple lawsuits to balance out the replacement of 17,000 batteries no?

And it has everything to do with the service. AT&T clearly cut corners on the battery supplier, shown by the fact they're now out of business. There's truth to the saying you get what you pay for.
bogey780

join:2004-03-19
Covington, LA

edit:
January 24th, @08:50PM

Re: Kablamo!

4 out of literally thousands of remote solutions. What is a fluke to you? Less than 0.0001%? They're being replaced as a precaution. Cable TV installers have killed more people than exploding VRAD's.

verolom

join:2002-03-23
Eatontown, NJ

U-Verse Voice

How many of those subscribe to U-Verse Voice?
guardfrog

join:2004-08-27
Dallas, TX

Re: U-Verse Voice

I doubt they'd report that, considering they just launched it on Tuesday.

verolom

join:2002-03-23
Eatontown, NJ
·Comcast

Re: U-Verse Voice

they could have said how many trial customers they already have they "officially" launched it on Tuesday. time is money

en102
Canadian, eh?

join:2001-01-26
Valencia, CA

Re: U-Verse Voice

They offficially launched it in Detroit.
Not so sure if its available anywhere else yet.
--
Canada = Hollywood North
patcat88

join:2002-04-05
Jamaica, NY
Why did ATT release such an unprofitable product (VOIP)? aren't they eating away their POTS division? or is this a case of left hand not talking to right hand?

verolom

join:2002-03-23
Eatontown, NJ

Re: U-Verse Voice

Yes, they are eating away their "POTS division". It's considered too expensive to run, too old to upgrade, too many gov't regulations, and to top it off, they have to share it with CLECs (whoever is left) at a discount price (UNE-P, UNE-L).
patcat88

join:2002-04-05
Jamaica, NY

Re: U-Verse Voice

said by verolom See Profile :

Yes, they are eating away their "POTS division". It's considered too expensive to run,
What about USF money? That only works on POTS.
too old to upgrade,
What is POTS supposed to be upgraded to? ISDN? There is no upgrade path. Also upgrading means loosing money, longer you use old equipment, more value you extract out of it.
too many gov't regulations,
Doesn't that guarantee nice expensive things such as T1s to sell?
and to top it off, they have to share it with CLECs (whoever is left) at a discount price (UNE-P, UNE-L).
You have a point, but doesn't the telco still get to charge more for UNE-L to CLECS than they do on internal books or get more profit out of UNE-L? Plus isn't UNE-L more expensive for CLECs to use (put your own equipment in the CO, pay for racks/sq/cages)?

Wasn't UNE-P ruled illegal by the FCC or something?

My other theory is, ATT thinks that if customers will be running anyways, they might as well run to a lesser profit ATT service, than a non-ATT service (0 profit).

verolom

join:2002-03-23
Eatontown, NJ
·Comcast

Re: U-Verse Voice

T is a business, and a public corporation. Their purpose is to "enhance shareholder value". Everything they do is predicated by that. You want to question their wisdom, apply for a job there and see who listens
tmc8080

join:2004-04-24
Floral Park, NY

It's 2008!

Ok, it's 2008, but for AT&T.. welcome to 1996. DSL close enough to deliver what Verizon (ahem, I mean Bell Atlantic/GTE) was doing back close to a decade ago--minus the video and on a smaller footprint/scale. Add in the coalescing of the evil empire / death star analogy.. and you've go the NEW back to the future AT&T.

Then again, I'm sure those who have been out in the cold with dial-up for so long will welcome the boost in speeds. For the rest who have been spoiled with cablemodems, & satellite tv, and cheap voip, bah humbug. BTW, no news on CHURN rates?
Those who throw up their hands and say.. cancel the account.. hope they don't get transfered to the former AOL customer service employees.. or we're bound to hear this on youtube.
patcat88

join:2002-04-05
Jamaica, NY

Re: It's 2008!

Areas without Cable are too low ROI/low density/unprofitable for ATT to ever put Uverse there. If you dont have Cable right now, you will never have Uverse unless a developer builds something new near you and signs a contract with ATT. Same as with FIOS. None of these telcos are remotely doing "universal service" with their products or being a charity/sympathetic to rural areas.
bygcland

join:2008-01-14
Katy, TX

Re: It's 2008!

thats not necessarily the case...

AT&T is going to look at it like Microsoft did with the computer in every home., they are going to try and put Uverse service in every home they can... Mark my words, Uverse is just the tip of the ice berg when it comes to the growth of this product....

Verizon and AT&T are going to market thier products and try to stake their claim to certain areas..

I am a new Uverse user but so far I am a huge supporter to this type of service. I have been waiting for this since my father in law in Lafayette Louisiana told about the Louisian Utility Service was trying to get a budget passed to lay more fiber in the ground for IPTV and Internet services so there would be a choice other than COX.
patcat88

join:2002-04-05
Jamaica, NY

Re: It's 2008!

I agree with you saying ATT is trying/is/will be a personality cult with its brand. Since in my OP, im talking about rural service, I assume you disagree with me on that. I don't see any financial, or logical reason for ATT or Verizon to wire rural areas. Only reason they have service now is USF/mandatory service by FCC sanctioned, implimented by State PUCs "provider of last resort" rules. FCC won't allow those rules to be extended to any new services, and most state PUCs have been bought off and have de-regulated/de-tarrifed services, so telcos have no obligation to provide you anything other than POTS now (which still is tarrifed). ISDN used to be a tarrifed service which had to be available everywhere POTS is, now in NY state Verizon at most will use a reach extender for loops upto 22Kft, or just deny you at 18kft as far as I've read.

TN I belive still has tariffed ISDN, $45 for the line, unlimited hours, anywhere in the state, only state of its kind. I applaude them. This page shows then as having the 2nd cheapest unlimited ISDN in USA »lists.essential.org/1996/info-po···012.html

Things may have changed by now.
bogey780

join:2004-03-19
Covington, LA
Verizon reported 206k customer on FiosTV last year. Considering that they started a year before ATT it's seems like they're keping pace quite well.
guardfrog

join:2004-08-27
Dallas, TX

Look At The Numbers

According to today's earnings announcement: "pre-holiday weekly install rate of approximately 12,000, ramping to 40,000 by the end of 2008."

"Targeting more than 1 million in service by the end of 2008."

12,000 NEW CUSTOMERS PER WEEK AND SOME OF YOU ARE SAYING THIS ISN'T GOING WELL???

Anyone suggesting that things are bad--or doomed--at AT&T clearly has no clue what they're talking about. They're just trying to save face since their dire predictions on the fate of U-verse haven't shown any truth whatsoever.

AT&T has clearly shown they can scale this service and that it works. Next challenge is multiple HD streams, which AT&T has said will be coming later this year.

See 12 replies to this post

icp1
Premium
join:2000-10-13
Saint Louis, MO
clubs:
·AT&T DSL Service
·AT&T Southwest

uverse bah, wireless yah!

I could care less about uverse numbers -- here's the one number that stands out for me as an investor:

"16.3 percent increase in total wireless revenues with wireless data revenues up a robust 57.5 percent"

16% increase in wireless revenues with only 4% new subscribers? Huge, huge number.
JSRoman
Premium
join:2005-03-10
Callahan, FL

Re: cash cow declining quickly

How about these numbers?

Total wireline loses for year 2,073,000/4 = 518250 lines per quarter.

In-Region Wireline 2
Total Consumer Revenue Connections (000) 12/31/07 12/31/06
Retail Consumer Access Lines 35,047 37,120 -5.6%
--
»www.seabee.navy.mil

icp1
Premium
join:2000-10-13
Saint Louis, MO
clubs:
·AT&T DSL Service
·AT&T Southwest

Re: cash cow declining quickly

said by JSRoman See Profile :

How about these numbers?

Total wireline loses for year 2,073,000/4 = 518250 lines per quarter.

In-Region Wireline 2
Total Consumer Revenue Connections (000) 12/31/07 12/31/06
Retail Consumer Access Lines 35,047 37,120 -5.6%
Poor, but mostly meaningless, considering 80% of revenue is now wireless and business.
guardfrog

join:2004-08-27
Dallas, TX
Hilarious. Apparently, you haven't noticed that wireline isn't AT&T's "cash cow" anymore. Wireless is.

Which is why the company today announced a Q4 net profit gain of 62%.
JSRoman
Premium
join:2005-03-10
Callahan, FL

Re: uverse bah, wireless yah!

So as an investor, going forward in the current climate, you think they are going to see that type of increase again? Not to mention what they said about non-pay disconnects a couple of weeks ago. Please tell me you are long on T for the dividend.
--
»www.seabee.navy.mil

jgkolt
Premium
join:2004-02-21
Lakewood, OH
clubs:

filtering

if they enact the filtering in my area they will see the subscribers start to go. including me
--
3 free for you/3 free for me: Free Stock Trades : PM Me
sphinxguy18
Premium
join:2008-01-13
Cleveland, OH
·Vonage
·Cox HSI

AT&T Still SUCKS when it comes to WWW

I'm defianly NOT a DSL fan at all! Oh wow, 6mb down 1mb up, wow that is so blazing fast .... NOT. Especially for the price, it's defiantly NOT worth it. I mean for the price of ATT U-Verse and being limited by 1 HD channel at a time and crappy unreliable www isn't worth it.

Listen here I can stream as many HD channel I want and have speeds for my www up to 20 megs down and 2megs up and not have to worry about the service. Not to mention pay the same price as your STUPID ATT U-Verse!

Who ever has ATT U-Verse, I'm sorry, you'll either go back to Verizon FIOS or back to your cable company very very soon! Enjoy getting stroked!

See 11 replies to this post

uversesux

@rcn.com

more fiber please

that number does not include churn rate, disconnects, etc. people cancel shortly after it is installed after they realize they cant watch more than 1 hd channel at a time. fttn architecture is outdated. ftth is way to go!
Forums » AT&T: 231,000 U-Verse Customers


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