  Rob In Deo speramus Premium join:2001-08-25 Kendall, FL | Mean what you say, and say what you mean... If you advertise the service has "unlimited", then that's exactly what it is.. no limit. | |
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 |   cabana now in strawberry Assistant join:2000-07-07 New York, NY
Host: AT&T Southeast 56k lookout! (broa..
| Re: Mean what you say, and say what you mean... you say you are experiencing an issue? no problem. First please sign over your first born child, your next ten pay checks, your life insurance policy ...and oh yes...sign up for another ten years on your fabulous plan...as soon as that is done in triplicate we will be soooooooooo happy to help you.  | |
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 |  |   supergirl
join:2007-03-20 Pensacola, FL | Re: Mean what you say, and say what you mean... She said, "We're the phone company, sir. We don't have to care." | |
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  mindfrost82
join:2003-04-19 Cortland, IL
| Old commercial Weird thing is, I haven't seen that commercial in a while. Not sure if its been 3 months or not, but once Verizon changed their policy, I haven't seen any commercials by Alltel saying Verizon extends their contracts.
I think this is just another way for VZW to get money or hurt the competition. -- F R O S T Y
www.mindfrost82.com | |
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 |   partysource
join:2000-11-25 Phoenix, AZ | Re: Old commercial Verizon is back with the largest customer base. Caught up to the ATT/Cingular merger. The reason why..Verizon Wireless has the lowest Churn rate of 1%, the lowest rate in the industry. Who cares what you say..The numbers are facts | |
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 |  |   Cabal Premium join:2007-01-21 Boston, MA
| Re: Old commercial said by partysource :Verizon is back with the largest customer base. Caught up to the ATT/Cingular merger. The reason why..Verizon Wireless has the lowest Churn rate of 1%, the lowest rate in the industry. Who cares what you say..The numbers are facts Tough to churn when changing your address extends your contract by 2 years...  -- Interested in open source engine management for your Subaru? | |
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 |  |  itguy05
join:2005-06-17 Camp Hill, PA
| said by partysource :Verizon is back with the largest customer base. Caught up to the ATT/Cingular merger. The reason why..Verizon Wireless has the lowest Churn rate of 1%, the lowest rate in the industry. Who cares what you say..The numbers are facts Actually they didn't. AT&T is still #1. | |
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 |  |  |  benc Premium join:2007-06-17 Glen Carbon, IL
·Charter Pipeline
·Future Nine Corpor..
·Callcentric
·AT&T Midwest
| Re: Old commercial said by itguy05 :said by partysource :Verizon is back with the largest customer base. Caught up to the ATT/Cingular merger. The reason why..Verizon Wireless has the lowest Churn rate of 1%, the lowest rate in the industry. Who cares what you say..The numbers are facts Actually they didn't. AT&T is still #1. I suspect this may have something to do with the fact that they have the "AT&T Unity" plan, while Verizon has no equivalent. When my VZW contract expires, I would be tempted to get a Unity plan, though I don't think I will since I've decided I hate contracts.
If I get another mobile phone it'll probably be Cingular or T-Mobile prepaid. In my case usage is low and could be zero if I want, so I can use pre-paid and actually save money. | |
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 |  |  |  benc Premium join:2007-06-17 Glen Carbon, IL
·Charter Pipeline
·Future Nine Corpor..
·Callcentric
·AT&T Midwest
| Re: Old commercial said by tc1uscg :said by partysource :Verizon is back with the largest customer base. Caught up to the ATT/Cingular merger. The reason why..Verizon Wireless has the lowest Churn rate of 1%, the lowest rate in the industry. Who cares what you say..The numbers are facts Yes.. Your are 100% correct. Proving there are 1% of people who have a brain and know they are getting raped by VZW. The other 99% appear to be idiots and just don't have a clue how they are getting shafted. Now, the commercial, please, someone point out where alltel said VERIZON specifically. I see no merit for this suit. All the commercial said, they don't extend customers contracts. They have a tuff time running the "implied" flag up the pole. VZW.. why not unrestrict your customers phones and lower your rates and stop worrying about some stupid comercial. Some of us have valid reasons for choosing not to cancel, even if we want to do so.
When I originally signed up for VZW, I thought a mobile phone was a good idea. Since at the time I lived in a Verizon area, I figured that to keep it simple I'll sign up with the telco, instead of some other company. I know it sounds like dumb logic but it was my justification at the time.
I'm a single guy, living alone, with a 4-line family plan. The other users reimburse me so my net cost each month is $45/mo. My contract also expires in December, a year from now. So $45/mo. x 12 months = $540. To cancel would cost me $270 to cancel the two lines that are mine (I'm sure the math is correct). So, in essence, I would need to take a $270 hit to save $270 over 12 months ($22.50/mo. saved), and this assumes I don't get another mobile phone. If I replace it with a Motorola V195 ($40) with just enough credit to keep it active for a year ($10/90 days --> $40), that's $80, so I'd save $190 over 12 months ($15.84/mo. saved).
So, I'd have to pay $270 now to save $15.84/mo. The only serious justification I could have is if I wanted to "stick it to VZW." However, VZW hasn't ticked me off to that degree. | |
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 |   supergirl
join:2007-03-20 Pensacola, FL
·Cox VOIP
·Skype
·Cox HSI
·AT&T Southeast
·magicjack.com
edit: January 3rd, @03:25PM
| »www.youtube.com/watch?v=Uy4YtMVA···=related
Verizon would sue their dead mother if it meant money!
"Hi, Chad, we're suing you." (Verizon guy)
"Oh, really, I got a text message on that yesterday. That commercial hasn't run in months."
"Oh, God, he knows? Why didn't you guys tell me?"
"Well, we thought you being the biggest Jacka** this time would be fun." (Sprint)
"But, you're embarrassing me in front of Chad?" (VZ)
"So, he hasn't picked on use in awhile." (Sprint)
"Well, at least my phone isn't in my underwear." (VZ)
"You guys are all weirdos," said Chad.
 -- Saving the world keeps me busy. However, I find Earth very primitive from my home planet of Krypton. -Supergirl | |
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 |  questionable
join:2005-10-18 Phoenix, AZ | I just saw it last night. Its the one with the football player | |
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 |   BAF Baffles Premium join:2004-02-22 South Glens Falls, NY clubs: | Hey, you stole my avatar. | |
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 |  wombough
join:2001-08-30 Beaufort, SC | just saw it just now on the NFL playoff game on fox. Guess they aren't to concerned. | |
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  pnh102 Reptiles Are Cuddly And Pretty Premium join:2002-05-02 Mount Airy, MD | Roaming Agreements?
Interesting... I thought Verizon and Alltel roamed on each other's networks. I wonder how such a lawsuit would impact that relationship. -- Only SHATNER is Kirk. | |
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 |  Gilitar
join:2000-11-20 Mobile, AL
·AT&T Southeast
| Re: Roaming Agreements? It won't impact the roaming agreements. Without Alltel, Verizon's coverage sucks in the south. Also, without Verizon, Alltel's coverage is nonexistent in major metropolitan areas and other large portions of the country.
Bottom line.... both of their networks are vastly incomplete. They need each other. | |
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 |  |   Homer J Mmmm, Free Goo
join:2000-10-05 Springfield
| Re: Roaming Agreements? If I'm not mistaken. I think Alltel has the largest foot print of any of the companies. The foot print is just largely in rural areas. When Verizon first started after the GTE/Bell Atlantic Merger, they were Sprint's largest customer. I am not sure if they are anymore. | |
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 |  |  |  Gilitar
join:2000-11-20 Mobile, AL | Re: Roaming Agreements? I believe they do have the largest footprint. However, most of that footprint is farm land and back roads. | |
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 |  |  |  |   ieolus Support The Clecs
join:2001-06-19 Duluth, GA | Re: Roaming Agreements? Exactly.. where they are no other providers. On the other hand, Verizon isnt' the only one in major cities. Basically if they wanted Alltel can shift to another roaming partner. -- "Speak for yourself "Chadmaster" - lesopp | |
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 |  |  |  |  |  wombough
join:2001-08-30 Beaufort, SC | Re: Roaming Agreements? verizon is 2nd on alltels roaming. Sprint is first as they also roam EVDO off each other. Alltel is sprints first choice too. It was the first type agreement in wireless history. And between the two you have the best coverage you can possible have. | |
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 |   N3OGH Will it all be Obama's fault now? Premium join:2003-11-11 Philly burbs
·Verizon Online DSL
| I'm pretty sure Federal law or FCC rules mandates that they allow roaming on each others networks if they have compatible technologies.
But then again, I could be wrong.... -- Petty people are disproportionably corrupted by petty power
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 |  |   pende_tim Premium join:2004-01-04 Andover, NJ
·Verizon Online DSL
·ViaTalk
| Re: Roaming Agreements? Verizon and Sprint both use CDMA however all Sprint roaming has been removed from the PRL in the NY area for about 3 years. This means that a Verizon customer can not make a call on the Sprint PCS network even if the phone is showing No Service and he is standing next to a Sprint tower.
The E911 rules however require any compatable carrier to accept a 911 call from any compatable phone, even it it is not activated.
Tim | |
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 |  |  |  Ulmo
join:2005-09-22 San Jose, CA
·Comcast
·SONIC.NET
| Re: Roaming Agreements? said by pende_tim :Verizon and Sprint both use CDMA however all Sprint roaming has been removed from the PRL in the NY area for about 3 years. This means that a Verizon customer can not make a call on the Sprint PCS network even if the phone is showing No Service and he is standing next to a Sprint tower. The E911 rules however require any compatable carrier to accept a 911 call from any compatable phone, even it it is not activated. If Sprint isn't in VZ's PRL, then will 911 still go thru Sprint's towers in the example you used (no VZ reachable) on a typical CDMA phone that was most recently on VZ's network that has VZ's PRL loaded? | |
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 |  |  |  |   pende_tim Premium join:2004-01-04 Andover, NJ
·Verizon Online DSL
·ViaTalk
edit: January 4th, @06:08AM
| Re: Roaming Agreements? Yes 911 overrides the PRL table. 911 looks for any signal using a compatible technology and frequency to connect.
As I said, you can make a 911 call with a phone that is not even activated so the assumption there is that there may not even be a valid PRL in the phone. | |
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 |  |  wombough
join:2001-08-30 Beaufort, SC | they do however they will charge you a standered rate which is 59 cents a min plus 1.25 for long distance Or they make a great deal with each other and charge pennies. | |
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  Dread Mark for moderation Premium join:2005-02-28 irc | Irony much? I remember the v710 settlement, glad I got out of that crappy "network" -- 48-27 | |
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 |  jjeffeory
join:2002-12-04 USA | Re: Irony much? That settlement was a joke. You could get $50 of a phone if you renewed your contract another 2 years! I still have Vz, but it went from 3 separate accounts to 1 account with three phones sharing the same minutes... | |
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 |  |   Dread Mark for moderation Premium join:2005-02-28 irc | Re: Irony much? I got the full price I payed for my phone and my early termination fee waved
It was great for me | |
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  ib50MbSoon Formerly TwoKDialup Premium join:2002-06-07 Coloma, MI
| Get a clue! The only reason the cellular folks have to handcuff their customers is that they know their coverage sucks. Happy customers don't run. Customer service oriented companies understand this.
For example, I wanted to try a Comcast DVR. They didn't make me sign a contract. In fact, they told me I could return it ANY time I was unhappy with it. No early termination fees, no penalties!
Same thing with the Arris Digital Voice modem. No contacts, no early termination fees.
Unlike the cellular pu$$ies, Comcast is willing to stand behind their products. -- Comcast has spoiled me rotten! | |
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 |   ieolus Support The Clecs
join:2001-06-19 Duluth, GA | Re: Get a clue! *cough* Comcast a customer service oriented company? When did I get to Bizarro world?  -- "Speak for yourself "Chadmaster" - lesopp | |
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 |  |  Ulmo
join:2005-09-22 San Jose, CA
·Comcast
·SONIC.NET
| Re: Get a clue! said by ieolus :*cough* Comcast a customer service oriented company? When did I get to Bizarro world?  Definately within the last half decade. They used to suck.
If you're referring to the much praised improvement in Comcast's customer service being what you consider bad, it is only great in comparison to the awful service previously offered. It is what most of us would consider "barely acceptable" without such a comparison, but that's pretty high on the scale if you think about it. | |
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 |   BAF Baffles Premium join:2004-02-22 South Glens Falls, NY clubs: | Well, cell phones cost money and the contract subsidizes the cost. Comcast doesn't care, deploying a DVR costs them nothing. They give it to you and put it on your account. You take it back, and they have the device back. Big difference here. | |
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  NOCMan Verizon Fios User Premium join:2004-09-30 Flower Mound, TX | Jealous Verizon's just jealous that Alltel's stock spanks every other carrier despite being one of the smaller companies. -- Mac Chatter »www.macchatter.net | |
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 |  GetMe
join:2007-06-02 M1W | Re: Jealous At Least not like Bell Canada! Still Advertising UNLIMITED for exta $25.00cdn a month! but if you call them its UNLIMITED to 200GB!! | |
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 |  wombough
join:2001-08-30 Beaufort, SC | well USCC stock is pretty high! | |
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 questionable
join:2005-10-18 Phoenix, AZ | Verizon I have verizon.. I changed my plan to the 1400 two lines never extended my contract. Got a new Phone(envy) still didn't have to extend my contract.... | |
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  wruckman Ruckman.net
join:2007-10-25 Northwood, OH | Opponent bashing And that is why you don't bad mouth or bash your opponents. It makes you look bad in the first place for doing it, and makes you look even worse when you embellish or lie. Nice job of being a bunch retards Alltel! | |
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 |  wombough
join:2001-08-30 Beaufort, SC | Re: Opponent bashing I think they are funny and takes allot of balls to tear into another company more so a bigger one! | |
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 |  |  wombough
join:2001-08-30 Beaufort, SC | Re: Opponent bashing one other thing does verizon making the claim no other wireless provider stands behind you like they do not the same thing alltel does? | |
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 |  |  |   wruckman Ruckman.net
join:2007-10-25 Northwood, OH | Re: Opponent bashing Commercials should be burned and banned. They are worthless. | |
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  not
@comcast.net
| Verizon just recently (2-3 months ago) changed this. Prior to that, Verizon used to force a contract extension. The only thing Alltel is guilty of here is not keeping up with pulling their advertising off once Verizion changed their regulations (which btw where just changed to keep from getting sued like Sprint did for contact extension). Verizon quietly changed the regulations and legally went after anyone trying to say otherwise. You still think they are a good company. Lamers that they are! | |
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 |  benc Premium join:2007-06-17 Glen Carbon, IL
·Charter Pipeline
·Future Nine Corpor..
·Callcentric
·AT&T Midwest
| Re: Verizon just recently (2-3 months ago) changed this. said by not :
Prior to that, Verizon used to force a contract extension. The only thing Alltel is guilty of here is not keeping up with pulling their advertising off once Verizion changed their regulations (which btw where just changed to keep from getting sued like Sprint did for contact extension). Verizon quietly changed the regulations and legally went after anyone trying to say otherwise. You still think they are a good company. Lamers that they are! This depends. I changed to a smaller VZW plan back in August. If I had less than a year left I'd have a contract extension, but since at the time I had over a year left I didn't get an extension. | |
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 Fisamo Premium join:2004-02-20 Apex, NC
·AT&T CallVantage
| Changed in early October Yes, Verizon stopped extending their contracts when customers changed their plans back in early October. I think it started Oct 10, or so. I was considering upping my plan at that time, as I was about to go on vacation with the fam and expected to burn a lot of minutes, and I was glad to see I could change without the extension. Of course, I never made the change... 
I agree with the frustration that in order to get a decent price on equipment you have to sign up for a 2-year contract, but that's how Verizon recoups their cost for the phones...
I completely agree that it's lame of Verizon to cripple their phones so you have to pay exhorbitant per-byte rates to do ANYTHING other than making voice calls... (I've heard that their newer phones don't work with Bitpim, as some of the 'older' models do.)
However, I have been a 'loyal' VZW customer since 2001, because I've been able to get the phones with the features I want/use in a cell phone (all I care about is the phone-related ones), their rates are comparable to other 'majors', and around here, they have the best signals (although I suppose Alltel could give them a run for their money, based on their roaming agreements).
Bottom line: I don't feel like I'm being cheated by VZW, and as long as that's the case (ie, no other provider lures me away based on price/features), I'm a satisfied customer.
Now, to get off of my soapbox... I am a bit surprised that Alltel hasn't updated their commercials, because I thought one of the outcomes of that lawsuit against Sprint was that they also stopped the contract extension due to 'minor changes' (or plan changes). Surely Alltel is well aware of the competitive intel... My prediction: Alltel pulls the 'offending' commercials, and the suit goes away. | |
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 |  wombough
join:2001-08-30 Beaufort, SC | Re: Changed in early October price and features? Verizon has the highest price on everything.
I looked at them and alltel when I left sprint and verizon didn't compare with alltel with price! | |
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 |  |  questionable
join:2005-10-18 Phoenix, AZ | Re: Changed in early October The only reason i stick with Verizon is because if i had to change carriers I'd have to change 4 people with 2 being over 2k mile away... My fiancee talks with her mother about 4 hours a day. | |
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 |  |  Fisamo Premium join:2004-02-20 Apex, NC
·AT&T CallVantage
| I didn't say Verizon was the cheapest out there. I've had reliable service, very few dropped calls, etc. Verizon has consistently carried equipment suitable for my usage patterns, and the service level I subscribe to would cost the same with Alltel (except Alltel's package does have about 200 more minutes, which I wouldn't use). To tip the scales, part of my employer's business account with Verizon includes an employee discount program, which shaves some of Verizon's price for me.
I don't think Verizon is the best out there for everyone--no company is. But they meet my needs, and as long as they do, I'm sticking with them. | |
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  burner50 Pinlifter Premium,VIP join:2002-06-05 EN22wm | Extensions? I change my calling plans all the time and have been doing so for years...
I havae never ONCE been told I have to extend my contract again. | |
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  T_Flight
join:2007-12-30
·Millenicom
| Let Me Know Let me know when Verizon offers a a no contract service, with no FAP, truly unlimited service that actually tops the wireless speed charts (which Verizon does not),and offers support I can call and talk to an actual human being in less than 5 minutes.
When that happens they might get another customer, but it'll have to be cheaper than what I'm paying right now.
Verizon currently has the numbers they do because they have them shackled into a contract they can't get out of.
Let me know if hell freezes over and that actually happens.
Can you hear me now?  -- Abit IC7-G|P43.2e@3804|Zalman7700cu|1GigCorsairPC3200|6800GT|2TBworth of WD Drives|OCZ PowerStream520|Lian LiV2000B|Millenicom CDU-680|LinkSysWRT54G|Olevia 32" HDTV | |
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  packetscan Premium join:2004-10-19 Bridgeport, CT clubs: | Alltel Advert I was a verizon customer at the time when you made a change ie change to a plan with more minutes you were extended.. But this was YEARS ago.. After that i went to AT&T they pulled the same shit.. -- Reach out and Tap someone! | |
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  Rambo76098
join:2003-02-21 Pataskala, OH | Not true for me... I've had Verizon since before they were even Verizon. Airtouch back in 1998 I believe. Anyway, I've changed plans, added lines, added and dropped features, changed addresses, never extended my contract other than when we got new phones. | |
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