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story category Roadrunner Implements DNS Redirection
Upstate NY the test bed; more markets next year...
(old news - 11:59AM Wednesday Dec 26 2007)
tags: business · cable · networking
Confirming previous reports by company insiders, Time Warner Cable/Roadrunner is testing DNS redirection services in upstate New York, and plans to take the system national sometime next year. DNS redirection services generate additional revenue off of mistyped URLs -- sending wayward surfers and their butterfingers to an ISP-run portal, instead of a traditional page not found error site. The ISP portal is complete with advertiser-funded referral links:
Click for full size
Our users generally dislike the practice, as it tends to break the functionality of apps and tools that require a "clean" connection. Cox, Earthlink Charter and Verizon have all been quietly employing these DNS redirection services. Occasionally they'll offer users a "clean" DNS server. Most ISPs are allowing users to opt-out, which Time Warner Cable is doing via this preferences page.

Related:
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  2. Network DVR Court Fight Continues
  3. Economy Worries Slowing DOCSIS 3.0 Rollouts
  4. Comcast: 50Mbps Now Available In 20% Of Markets
  5. Virgin Takes Aim At BitTorrent
  6. Time Warner Still Pretending Core, Last Mile Fiber The Same
  7. New Comcast Throttling System 100% Online
  8. DOCSIS 3.0 Gets Faster
Forums » Roadrunner Implements DNS Redirection
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page: 1 · 2

TwKs

join:2007-04-29

.

Thank you for the opt-out link!!!
NYC Girl
Premium
join:2007-02-04
Bronx, NY
·RoadRunner Cable
·Time Warner VOIP

Re: .

said by TwKs See Profile :

Thank you for the opt-out link!!!
Yes, just opted out of it, LOLOL

antdude
A Ninja Ant
Premium,VIP
join:2001-03-25
Ditto.

Um, where does the settings get saved? My Web browser's cookies? RR server?

AnonProxy
Proxy of Anon
Premium
join:2001-05-12
ß

Re: .

It gets saved at the server level at their (TWC/RR) location. Since you have RR, they know your IP and it is tied to the IP you have at the time. Where this will get interesting is when they reissue an IP to someone else...the preferences will still be saved.

antdude
A Ninja Ant
Premium,VIP
join:2001-03-25

Re: .

said by AnonProxy See Profile :

It gets saved at the server level at their (TWC/RR) location. Since you have RR, they know your IP and it is tied to the IP you have at the time. Where this will get interesting is when they reissue an IP to someone else...the preferences will still be saved.
Good question indeed! I was expecting me to log in to some place with my main RR account and go from there.

RainWind

join:2000-10-20
Van Wert, OH

Leave my internets alone

Embarq does this as well. Even after having chosen to opt out I still get dumped to that page on occasion. I wish ISPs would stop this crap. Whenever you mistype something it gives you random suggestions as to what you might be looking for, none of which are related to what you wanted. All it does is confuse people who are computer illiterate when they want to go to a website and end up somewhere completely different telling them they want to purchase laundry detergent instead of music CDs.

furlonium
Computer Over? Virus equals Very Yes?

join:2002-05-08
Bethlehem, PA
·RCN CABLE

Re: Leave my internets alone

said by RainWind See Profile :

All it does is confuse people who are computer illiterate when they want to go to a website and end up somewhere completely different telling them they want to purchase laundry detergent instead of music CDs.
hahahah! That kinda scenario made me laugh out loud.

I just sorta imagined a Google-type "did you mean this" page, where you typed in www.musiccds.com and it comes to a portal-page asking "Did you mean CH34P VI4GRA??//".
--
»www.myspace.com/intranet

I once had a dream that Sean Connery stayed at my apt., and he had his laptop with Win98 on it, and he knew how to connect to my wireless network. I don't do drugs

wruckman
Ruckman.net

join:2007-10-25
Northwood, OH

DNS Commercials

Nothing like having the ability to jam some more commercials down our throat to generate more revenue from a already paid service.
--
William Ruckman
»ruckman.net
Done_Posting
Shoot to kill
Premium
join:2003-08-22
Toledo, OH
·buckeye cable

Re: DNS Commercials

said by wruckman See Profile :

Nothing like having the ability to jam some more commercials down our throat to generate more revenue from a already paid service.
Just wait until the larger ISP's start rewriting webpages on the fly and injecting their own crappy ads into them. I've read that this is becoming more common, but I've never come across it myself... yet...

- Tate

--
Happiness is an OC-48 in your basement...

Dogfather
Altitude is your friend
Premium
join:2007-12-26
Laguna Hills, CA

Re: DNS Commercials

»ISPs Injecting Their Content Into Websites

wruckman
Ruckman.net

join:2007-10-25
Northwood, OH
I would cancel my service on the spot if that occurred.
--
William Ruckman
»ruckman.net
patcat88

join:2002-04-05
Jamaica, NY

Re: DNS Commercials

said by wruckman See Profile :

I would cancel my service on the spot if that occurred.
Where are you going to go if telephone company and cable are doing it?

wruckman
Ruckman.net

join:2007-10-25
Northwood, OH

Re: DNS Commercials

To the stone age. I'll network with smoke signals.
--
William Ruckman
»ruckman.net

Hazeleyze

join:2003-05-09
Wauseon, OH
It's called the Green disease.
purevol
Premium
join:2007-11-02
Norwich, NY

TW DNS redir

yes it breaks stuff. for example, smart browsing, if a user types "dslreports" in the URL/location bar within their browser, it comes back with a Roadrunner page opposed to "dslreports.com" - its crappy really.

TW is also coupling this data, with data it receives from the cable boxes. They have a tight lid on this as they want to leverage this data to charge up advertisers, and do more consumer directed advertising. Lets not forget to mention the fact that its just outright spooky.
Mele20
Premium
join:2001-06-05
Hilo, HI


edit:
December 26th, @08:15PM

Re: TW DNS redir

said by purevol See Profile :

yes it breaks stuff. for example, smart browsing, if a user types "dslreports" in the URL/location bar within their browser, it comes back with a Roadrunner page opposed to "dslreports.com" - its crappy really.
Are you saying that if I type "g" in the address bar (minus the quotation marks) that Fx won't immediately give me a drop down box with "www.google.com" as the top choice?

Will Open DNS give me the drop down choices?

The only way I ever use Google is by typing "g" in the address bar ad then choosing the google address in the drop down box. I certainly wouldn't want to end up every time I wanted to do a search on Google on RR's portal.

I wouldn't see the RR ads because Proxo will filter them.

Edit: Actually, I don't think this redirection would even work if one is using Proxo.
--
"The same ferocity that our founders devoted to protect the freedom and independence of the press is now appropriate for our defense of the freedom of the internet. The stakes are the same: the survival of our Republic". Al Gore, The Assault on Reason
Done_Posting
Shoot to kill
Premium
join:2003-08-22
Toledo, OH
·buckeye cable

Nice

Why even bother opting out? »Opendns.com has excellent free DNS service that I prefer over my own ISP's. If you're a Linux nerd, you could also just host your own DNS server by running BIND.

Of course, those suggestions don't work so well if your ISP starts to filter traffic on port 53...

- Tate

--
Happiness is an OC-48 in your basement...

cableties
Premium
join:2005-01-27
Levittown, PA

Re: Nice

Doesn't OpenDNS redirect as well? Or is it something different.

SkellBasher
Yes Sorto, I'll take my Prozac

join:2000-10-22
North Tonawanda, NY


edit:
December 26th, @12:10PM

Re: Nice

said by cableties See Profile :

Doesn't OpenDNS redirect as well? Or is it something different.
OpenDNS does this as well. Every time this topic comes up people come out of the woodwork with the 'ZOMG OPENDNS' comments, and they do the exact same thing people are complaining about.

Done_Posting
Shoot to kill
Premium
join:2003-08-22
Toledo, OH

moderated:
December 26th, @03:52PM

Re: Nice

I didn't "come out of the woodwork". I made a suggestion that I thought would be helpful, and I admitted that I forgot they show ads (see below).

- Tate

--
Happiness is an OC-48 in your basement...

SkellBasher
Yes Sorto, I'll take my Prozac

join:2000-10-22
North Tonawanda, NY

Re: Nice

said by Done_Posting See Profile :

I didn't "come out of the woodwork," prick. I made a suggestion that I thought would be helpful, and I admitted that I forgot they show ads (see below).

- Tate

Don't take it personally. I mean no ill will in your direction. However, look through other discussion threads about ISP DNS redirection over the past year or so, and you will see just about every one has people advising the use of OpenDNS to circumvent their ISPs use of this. A vast majority of them don't bother to mention (or just don't realize) that OpenDNS can only exist because of the revenue they generate from DNS redirection.

Not taking a shot at your personally, don't take it as such.
Done_Posting
Shoot to kill
Premium
join:2003-08-22
Toledo, OH
·buckeye cable

Re: Nice

said by SkellBasher See Profile :

Not taking a shot at your personally, don't take it as such.
Understood, and I appreciate you taking the time to clarify that your statement wasn't aimed directly at me.

- Tate

--
Happiness is an OC-48 in your basement...

davoice

join:2000-08-12
Saxapahaw, NC
·RoadRunner Cable

Well... At least OpenDNS is up-front about it. And they do let you turn on/off typo correction and customize the redirect page. They also don't cache DNS beyond its TTL (something RR has been doing in many markets for a while that drives our corporate IT department crazy).

Luckily they don't break things like MX Records like the bone heads at Verisign did when they foisted SiteFinder on everyone for a while.

}Davoice
dualsub2006

join:2007-07-18
Newport, KY
·Vonage
·Insight Communicat..
·LINGO
·Cincinnati Bell
·RoadRunner Cable

said by SkellBasher See Profile :

look through other discussion threads about ISP DNS redirection over the past year or so, and you will see just about every one has people advising the use of OpenDNS to circumvent their ISPs use of this.
I recommend OpenDNS to people all of the time. When people are complaining about this more often than not their complaint isn't that they are being redirected or that it breaks their connection to something. More often than not they just don't like being hijacked.

OpenDNS returns relevant links to what you are looking for if you get the spelling in the ballpark. Yes, like Google they have ads along the right of the page. I prefer them to the Level 3 servers because I don't have to re-type the entire URL. Usually the right address is item #1.

Cincinnati Bell Zoomtown has done this for YEARS. I learned to not like it then. Their redirection and the one that Insight uses don't return the most relevant result. Both were just mindless links to ads most of the time. OpenDNS is like, and just might be a Google search.

I don't mind redirection as long as it is my choice. OpenDNS works for me. If it didn't I would use the clean Level 3 servers.
Done_Posting
Shoot to kill
Premium
join:2003-08-22
Toledo, OH
·buckeye cable

said by cableties See Profile :

Doesn't OpenDNS redirect as well? Or is it something different.
They'll take you to a page of possible other URL's if they suspect a misspelling, but yes, now that you mention it, I remember that there are text ads on the error page (like Googles's text ads). I think there may be a preference somewhere not to show ads, but I've never explored it.

I guess the real reason I prefer OpenDNS over my ISP's is because of the speed and reliability, so my original post probably isn't completely relevant in a discussion about DNS redirection ads.

My bad.

- Tate

--
Happiness is an OC-48 in your basement...

TK Junk Mail
Go ahead, make my day
Premium
join:2002-03-03
Margate City, NJ
clubs:
·Comcast

Re: Nice

said by Done_Posting See Profile :

said by cableties See Profile :

Doesn't OpenDNS redirect as well? Or is it something different.
They'll take you to a page of possible other URL's if they suspect a misspelling, but yes, now that you mention it, I remember that there are text ads on the error page (like Googles's text ads). I think there may be a preference somewhere not to show ads, but I've never explored it.

I guess the real reason I prefer OpenDNS over my ISP's is because of the speed and reliability, so my original post probably isn't completely relevant in a discussion about DNS redirection ads.

My bad.

- Tate

If you become a free signed in user of OpenDns, you can uncheck the correct typos option and then just get an error msg.


--
Internet News
My BLOG
My Web Page

plencnerb
Premium
join:2000-09-25
Kenosha, WI
clubs:
·RoadRunner Cable

Re: Nice

Click for full size
OpenDNS Page
I am currently using OpenDNS, and I turned off that feature, and a few others.

However, my "impression" of what OpenDNS did was to return the standard "404 - page not found" error page if you mis-type a URL.

For example, I typed in the following URL at home (which is where I'm running this)

»www.kfdsjafkjsdjkds.com

The attached picture is what OpenDNS returned.

Am I missing something? Again, I thought the point of OpenDNS was that you would not get a page like the one pictured, but the standard "404 - Not Found" page.

--Brian
--
============================
--Brian Plencner

E-Mail: bplencnerCancer@wi.rr.com
Note: Kill Cancer to Reply via e-mail
netPoser

join:2003-02-06
Spring Hope, NC

Re: Nice

There's a big difference between a 404 (Page not found) error and a domain error.

When you get a 404 error you are on a web server of a valid domain. The web server is telling you the URL (html, asp, php, etc.) page does not exist on that server.

The original poster has it wrong about the "page not found" portion. I can setup my web server to hand out a "real" HTML page on all 404 errors and even provide a redirector to another page. I'm assuming this is just for mis-typed URL's.

plencnerb
Premium
join:2000-09-25
Kenosha, WI
clubs:
·RoadRunner Cable


edit:
December 27th, @01:59PM

Re: Nice

Click for full size
Option #2
Click for full size
Option #1
I see what you are saying. There is a difference between these two sites

1) www.microsoft.com/download_IE11/main.html

2) www.microsofffft.com/download_IE11/main.html

In the first example, the site (www.microsoft.com) is valid. However, the path and page (/download_IE11/main.html) is what is not correct. Microsoft has added code to their site to alert you of this. This is what you are saying in regards to coding your page to hand out pages for 404 errors to help the user out. I have no problem with that (and I don't think many people do), as the domain is correct.

However, the problem comes with my 2nd example, as the domain www.microsofffft.com does not exist.

In a "perfect world" no matter what DNS server you are using, if the domain cannot be found, one of the two options above should be shown. Either IE gives you a "generic" error page (Option #1), or you get a bit more information, but no re-direction (Option #2).

If I understand things correctly, that is how DNS is suppose to work, right?

--Brian
--
============================
--Brian Plencner

E-Mail: bplencnerCancer@wi.rr.com
Note: Kill Cancer to Reply via e-mail
netPoser

join:2003-02-06
Spring Hope, NC

Re: Nice

I agree like everyone else. I was just pointing out the post was misleading

"sending wayward surfers and their butterfingers to an ISP-run portal, instead of a traditional page not found error site."

The above should have NOT said anything about a "page not found"

Jafo232
You Can't Spell Democrat Without Rat.
Premium
join:2002-10-17
Boonville, NY

I got tired of my ISP's DNS a while back, so here is what I suggest to people:

You know that old PC you have laying around collecting dust? Ever wondered what to do with it? If your completely new to linux, find an easy distribution like fedora and burn it to a DVD..

The next rainy/snowy weekend when you have nothing to do, install it on that old "useless" PC and between the Fedora help pages, and Google, you should be able to plod your way into figuring out how to install BIND on the thing.

Of course, if you understand Linux, you should be able to do this in a few minutes..

Put the machine on your LAN, and use it as your DNS server.. Use your ISP as your secondary or tertiary server just in case. Boom, your all set..

Honestly, it is about the easiest thing in the world to do, and in my opinion, makes this story much less sensational..
--
Custom PHP/Perl Development. Vbulletin And Wordpress Mods Too!

plencnerb
Premium
join:2000-09-25
Kenosha, WI
clubs:
·RoadRunner Cable

Re: Nice

Could the same be done with Windows 2003 Enterprise Server, by installing the Windows DNS Server components? I currently run a 2003 Enterprise Server machine for a web and FTP server at home.

If that will work, I may look into doing that. It can't be that hard to setup, right?

--Brian

Jafo232
You Can't Spell Democrat Without Rat.
Premium
join:2002-10-17
Boonville, NY

Re: Nice

said by plencnerb See Profile :

Could the same be done with Windows 2003 Enterprise Server, by installing the Windows DNS Server components? I currently run a 2003 Enterprise Server machine for a web and FTP server at home.

If that will work, I may look into doing that. It can't be that hard to setup, right?

--Brian
Sure, I don't see why not..
--
Custom PHP/Perl Development. Vbulletin And Wordpress Mods Too!
NetLarry

join:2007-03-18
Johnstown, PA
I do the exact thing. Promo copy of 2003 Server, running DNS. Boy, are those lookups fast! If I didn't have the promo copy, I'm sure I'd have LINUX do it instead.
e9th

join:2003-07-12
Miami, FL

Some ISPs [e.g. bellsouth.net, back when I used them] block customer access to port 25 of "foreign" systems, requiring you to forward mail via their SMTP servers.

RR will simply do this for port 53 if they see DNS redirects as a significant revenue source.

wruckman
Ruckman.net

join:2007-10-25
Northwood, OH
Agreed!

dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ

said by Done_Posting See Profile :

Why even bother opting out? »Opendns.com has excellent free DNS service that I prefer over my own ISP's. If you're a Linux nerd, you could also just host your own DNS server by running BIND.

Of course, those suggestions don't work so well if your ISP starts to filter traffic on port 53.
OpenDNS has their own redir scheme too.
4.2.2.1
4.2.2.2 for "clean lookups"
--
You can never be too rich, too thin or have too much Bandwidth
Done_Posting
Shoot to kill
Premium
join:2003-08-22
Toledo, OH
·buckeye cable

Re: Nice

said by dvd536 See Profile :

OpenDNS has their own redir scheme too.
4.2.2.1
4.2.2.2 for "clean lookups"
L3's public DNS, eh? Currently my PING to them is a full 15 ms faster than the path to OpenDNS, so I'll give L3 a try for a bit.

Thanks for the tip!

- Tate

--
Happiness is an OC-48 in your basement...

Jason Levine
Premium
join:2001-07-13
Albany, NY

Getting it here in Albany, NY

Ugh. Looks like I'll have to opt out.

If I want DNS redirection, I'll use a plugin like FireFix ( »https://addons.mozilla.org/en-US/firefox/addon/501 ). This gives users something better than a standard 404 not found page, but without the page full of ads that RR and the other ISPs are using.

See 12 replies to this post
etaadmin

join:2002-01-17
Dallas, TX

The worst part is that...

those ads are likely SCAMS! Just like the 1/2 half hour get rich quick paid advertisements you see late at night in their TV network.

Russ Dalbey (winning the cash flow)
»www.infomercialscams.com/scams/r···business

John Beck (free and clear real-state)
»www.infomercialscams.com/scams/j···nd_clear

It is a shame they are doing this.

dmeyer

join:2002-08-14
Austin, TX

Sleazy ads

They figure anyone who mistypes a URL with "cash" in it will be dumb enough to take out a 299% APR pay day loan.

The more things change, the more they stay the same.
Darkk

join:2003-10-03
Almont, MI
·Charter Pipeline

DNS Re-Direction

The opting out I've seen works using a cookie. This means that it only works for a browser. Apparently, major cable companies think that a browser is the only application using the Internet

The browser cookie does nothing to opt other applications out of the DNS re-direction. It's these apps that need the opting out most, so it's worthless.

The only way around it is to not use the ISP's DNS servers at all.
richardak

join:2001-07-08
Seguin, TX

yet another reason to just run your own DNS server

I've been using SimpleDNS (»www.simpledns.com/) for years.
joker5656

join:2006-06-23
Greenville, SC

Google search

anyone really use there isp search engines in this day and age? i use Google so i don't have to worry. use a search provider like them instead of the isp, and you don't have to worry

rcdailey
Dragoonfly
Premium
join:2005-03-29
Rialto, CA

Re: Google search

Yes, it may be better to redirect yourself rather than to be automatically redirected.
Darkk

join:2003-10-03
Almont, MI

DNS Re-Direction

No one is talking about using an ISP's search engine.

We're talking about broken Internet protocols because of DNS re-direction.
joker5656

join:2006-06-23
Greenville, SC

Re: DNS Re-Direction

oh, i was thinking of the search engine problem
b10010011
Whats a Posting tag?

join:2004-09-07
Bellingham, WA
·Comcast Formerly ..

As I said before...

Time to roll your own.

DNS servers are free and easy to run on your own machine or a dedicated machine on your lan.

Treewalk for Windows »ntcanuck.com/

Bind9 comes with most Linux distro's »www.bind9.net/

RARPSL

join:1999-12-08
Suffern, NY

Re: As I said before...

said by b10010011 See Profile :

Time to roll your own.

DNS servers are free and easy to run on your own machine or a dedicated machine on your lan.

Treewalk for Windows »ntcanuck.com/

Bind9 comes with most Linux distro's »www.bind9.net/
MacOS X users have BIND9 installed also. All you need to do is activate it. The simplest way is to just install WebMin »www.webmin.com (which allows activation of all the Servers that come with the system).
b10010011
Whats a Posting tag?

join:2004-09-07
Bellingham, WA
·Comcast Formerly ..

Re: As I said before...

said by RARPSL See Profile :

MacOS X users have BIND9 installed also. All you need to do is activate it.
Thanks, I'll have to remember that.

I figured there would be something out there for the Mac.
Techie714

join:2005-08-02
Anaheim, CA

Open DNS

Open DNS people that's the place to be & it's fast & FREE!

»opendns.com/
NormanS
Premium,MVM
join:2001-02-14
San Jose, CA
·Pacific Bell - SBC

Re: Open DNS

It is no faster than the ATTIS DNS servers I am currently using, and no freer, either.

If the ATTIS DNS server go the redirect route, I'll just play around with Treewalk, again.
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum

quibbly
Premium
join:2003-02-07
Sugar Land, TX

2003 Server or 2003 server has DNS as well

If you have your own internal Domain controller on 2000 or 2003 server, you already have your own DNS as well (if you install the Dns services).

powerhog
Stinkin' up the joint
Premium
join:2000-12-14
Owasso, OK

Open Root Server Confederation

Ever since enduring satellite Internet connectivity, I've been using the info from the FAQs:
»Satellite Forum FAQ »Are there alternative DNS servers that I can use?

Here is their website: »www.open-rsc.org

Even now that I'm off satellite I still use the ORSC DNS servers. Have never had a problem with them.

jgkolt
Premium
join:2004-02-21
Lakewood, OH
clubs:

open dns

Ill just stick to my open dns for timewarner and my other connections.
--
3 free for you/3 free for me: Free Stock Trades : PM Me
Selenia

join:2006-09-22
Pittsfield, MA
·RoadRunner Cable

So, so, so sad

And I thought RR was just overloading resources again when DNS resolution slowed to a crawl on TWC Albany, to the point of occasional timeouts, seemingly only on certain domain names. Turns out they have been mucking with how names resolve to make even more money! YAY cable! NOT!! Well TWC, your implementation is great because it got so slow that it inspired me to start running a DNS server open to computers on my home LAN and I can actually reach sites without timing out! Looks like you stuffed your own ads by making things so slow that I made my own DNS. TWC ftl as usual.
hottboiinnc
ME

join:2003-10-15
Toledo, OH
·buckeye cable

TWC or RR

is TWC doing this in their markets or is RoadRunner doing it? Their is a big difference between the two companies. TWC is the actual Cable Operator who can set up their own polices. RR is the actual ISP who also who sets up their own policies- like TWC will tell you that they don't do anything to P2P traffic but RoadRunner will tell you different and is actually stated in the RoadRunner TOS and AUP on the RR site.

DSLReports should find out which company is doing it instead of saying both of them are when it came from an "insider" at TWC.

wruckman
Ruckman.net

join:2007-10-25
Northwood, OH

Bind

If you run bind yourself you will not believe how much speed you get. And you don't have to worry about redirection.
--
William Ruckman
»ruckman.net
Done_Posting
Shoot to kill
Premium
join:2003-08-22
Toledo, OH
·buckeye cable

Re: Bind

said by wruckman See Profile :

If you run bind yourself you will not believe how much speed you get. And you don't have to worry about redirection.
ClarkConnect gateway + transparent Squid proxy + BIND = Rock!

- Tate

--
Happiness is an OC-48 in your basement...

wruckman
Ruckman.net

join:2007-10-25
Northwood, OH

Re: Bind

It's the stuff that dreams are made of.
--
William Ruckman
»ruckman.net
mrweirdo

join:2004-09-12
Roseville, CA

DNS redirection

I wonder how long untill comcast introduces this and forces it on all users(except people who do their own dns) with no opt out :P
--
»www.crucialcolin.com/ | »www.pcgeektech.com

newview
Ex .. Ex .. Exactly
Premium
join:2001-10-01
Parsonsburg, MD
·Vonage