Users in our forums have been discussing Qwest's "excessive use policy," or "EUP". Like many operators, Qwest will boot any user who consistently consumes more than their "fair share" of bandwidth for a residential connection. Like Comcast, the company doesn't say specifically what the limit is, likely to prevent users from skirting the warnings. According to a company insider, Qwest employs a three strikes and your out policy:The company's (EUP) points customers to this pdf, which gives a generic representation of how much is too much. When a company starts measuring their caps by e-mails sent, generally they're more interested in convincing you that their limits are generous, as opposed to giving you any real measuring stick for abuse. That said, it does seem that Qwest gives customers plenty of leeway before they bump into the invisible wall:In the above explanation, the company insists that most Qwest customers consume "1-3 Gigabytes per month," a number that is "slightly higher for business customers." If you're interested, section 7(a) of the Qwest service agreement covers "exessive" bandwidth consumption, and gives Qwest the right to suspend, terminate, or limit your broadband service should you gobble up more than your fair share of tube space.