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story category Rogers Caps Getting Worse?
Rumblings from Canada....
(old news - 05:27PM Friday Oct 19 2007)
tags: business · bandwidth · cable · world · networking · caps · Rogers Hi-Speed
While Comcast is getting all the attention today for caps and traffic shaping, the most notorious provider in North America is probably Canadian cable operator Rogers. Users in our Rogers forum point to a rumor that the company's caps are about to get lower. Rogers also employs overage fees of up to $5.00 per GB, depending on the tier.
The following is a list of changes by plan that we expect will be foisted on almost 1.4 million Rogers High Speed Internet customers in the near future.

* Extreme - bandwith cap reduced from 100GB to 75GB per month. $1.50 for each extra GB up to a max of 50 GB’s per month.
* Express - bandwith cap reduced from 60 GB to 50GB per month. $2.00 for each extra GB up to a max of 30 GB’s per month.
* Lite - bandwith cap reduced from 60GB to 25 GB per month. $2.50 for each extra GB up to a max of 30 GB’s per month.
* Ultra Lite - bandwith cap reduced from 60GB to 10 GB per month. $5.00 for each extra GB up to a max of 30 GB’s per month.
Rogers has also been engaged in an epic game of traffic shaping cat and mouse with their users for quite some time.

When Rogers began throttling BitTorrent, client developers responded by integrating encryption to help mask the traffic. When Rogers used deep packet inspection and slowed all encrypted traffic, users turned to free VPN software SecureIX to try to thwart detection. Rogers then started limiting upstream bandwidth available for VPNs.

And so it goes. Is this what the American cable broadband market has to look forward to?

Related:
  1. Rogers Starts Billing For Overages in July
  2. Virgin Takes Aim At BitTorrent
  3. New Comcast Throttling System 100% Online
  4. Exclusive: Charter Implementing New Caps
  5. Cox Network Management Trial Goes Live
  6. Virgin Media Testing 200Mbps Cable
  7. Cogeco Unveils 50Mbps Tier
  8. Comcast Still Fighting FCC Throttling Sanction
Forums » Rogers Caps Getting Worse?
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Dan
Hamilton Tigers?
Premium
join:2002-12-17
Eh?
·Rogers Hi-Speed


1 edit

Kick in the boules.

Rogers has decided to offer less to paying customers, and infact charge them more? WTF LESS FOR MORE? Rogers, apparently thinks they are the only high speed provider.

Already torrents are shaped, now they are lowering the cap. What's next? Realigning speeds to 1.5 mbps to reflect "outstanding customer service"? Man, one step forward two steps back.
--
Karma

S_engineer

join:2007-05-16
Chicago, IL
·Comcast

Re: Kick in the boules.

This is like a spastic race to be the most hated provider in North America...will it be Comcrap, will it be the Death Star...will it be Rogers....tune in next week to see how many people Verizon ticks off!
--
Burn a tire, but make sure you buy that carbon offset!

Jodokast96
R.I.P Bassman442
Premium
join:2005-11-23
Erial, NJ
·Verizon Online DSL

Re: Kick in the boules.

said by S_engineer See Profile :

....tune in next week to see how many people Verizon ticks off!
That would be every single person that calls in for support.

adisor19

join:2004-10-11
·Velcom
·TekSavvy Solutions..
·Radioactif
·Videotron
·Look Communications

AHHAHAHA, Robbers is pulling a Videotron !

Just 2 months ago, Videotron put a 100GB cap on their 10/1 extreme "unlimited" service even for pple ON A CONTRACT. Pple could break their contracts withought any penalty due to this. I know i did.

Looks like Robbers are just following their cable buddies in Quebec. Aren't they cute : cable monopolies raping/robbing their users ?

Adi

GOLFnSUN
Enjoy the sun
Premium
join:2002-03-03
Avalon, NJ
·Sprint Mobile Broa..
·Comcast

Re: Kick in the boules.

said by adisor19 See Profile :

Looks like Robbers are just following their cable buddies in Quebec. Aren't they cute : cable monopolies raping/robbing their users ?
Cable companies protecting their networks from P2P users who abuse the network non-stop and raise everyone elses costs.
--
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Ignite
Premium,VIP
join:2004-03-18
UK
clubs:
·BlueYonder Interne..
·Be There

Re: Kick in the boules.

said by GOLFnSUN See Profile :

Cable companies protecting their networks from P2P users who abuse the network non-stop and raise everyone elses costs.
Didn't realise that using a particular protocol on a network constitued abuse. Clearly anyone using P2P is abusing, how dare they use the service they pay for.
albundyhere

join:2000-10-26
New York, NY

Re: Kick in the boules.

dude, you don't have to respond to a cable company employee. I am sure he gets his net uncapped.

Jovi

join:2000-02-24
Mount Joy, PA

said by GOLFnSUN See Profile :

said by adisor19 See Profile :

Looks like Robbers are just following their cable buddies in Quebec. Aren't they cute : cable monopolies raping/robbing their users ?
Cable companies protecting their networks from P2P users who abuse the network non-stop and raise everyone elses costs.
If one person in your town gets this "superbug" staph virus going around, should they kill the whole town to stop the bug? No. You treat the one that does and educate the others to stop it from spreading. Same should apply with your argument. Find those that are abusing the network and terminate them or cap 'em.
--
"Where's my coffee? Oh. I guess it's my turn to make it."

GOLFnSUN
Enjoy the sun
Premium
join:2002-03-03
Avalon, NJ
·Sprint Mobile Broa..
·Comcast

Re: Kick in the boules.

said by Jovi See Profile :

said by GOLFnSUN See Profile :

said by adisor19 See Profile :

Looks like Robbers are just following their cable buddies in Quebec. Aren't they cute : cable monopolies raping/robbing their users ?
Cable companies protecting their networks from P2P users who abuse the network non-stop and raise everyone elses costs.
If one person in your town gets this "superbug" staph virus going around, should they kill the whole town to stop the bug? No. You treat the one that does and educate the others to stop it from spreading. Same should apply with your argument. Find those that are abusing the network and terminate them or cap 'em.
I agree. Those users should be should be capped or shut off.
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Internet News
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karlmarx

join:2006-09-18
iraq
·Fairpoint Communic..

How about they try something exotic, like PROVIDING WHAT YOU PAY FOR. You are not paying for a 'web browser' or an 'e-mail downloader', you are paying for a PIPE to the internet. Unless they stop advertising as an (I)nternet (S)ervice (P)rovider, then THEY are the ones breaking the terms of the contract. If you just want to browse the web, and check e-mail, then you should sign up for AOL, or compuserve, or genie. Otherwise, you are paying for an IP ADDRESS, which allows you to use PROGRAMS which use the INTERNET.
--
Stick it to the MAN. Support your local torrent sites. Proudly providing 100mb of upstream for all your TV, Movie, and MP3 needs.
Tikker_LoS

join:2004-04-29
Regina, SK
·SaskTel Saskatchewan

said by GOLFnSUN See Profile :

said by adisor19 See Profile :

Looks like Robbers are just following their cable buddies in Quebec. Aren't they cute : cable monopolies raping/robbing their users ?
Cable companies protecting their networks from P2P users who abuse the network non-stop and raise everyone elses costs.
i'm not a big fan of the pirates, but I'm wondering how they differentiate between pirated stuff, and people who are patching WoW, downloading legit stuff, etc etc?

UnrealArcher

join:2005-01-21
Scarborough, ON

Re: Kick in the boules.

They don't. All BT is throttled down.

Snickerdo
Premium
join:2001-02-28
Niagara Falls, ON

said by Dan See Profile :

Rogers has decided to offer less to paying customers, and infact charge them more? WTF LESS FOR MORE? Rogers, apparently thinks they are the only high speed provider.
Meh, Cogeco did the exact same thing just recently. They turned the caps hard with no option for overages - basically, they just cut you off at 75GB - and then they jacked up the rate for service by $5-$10/month. Pretty ballsy if you ask me.
said by Dan See Profile :

What's next? Realigning speeds to 1.5 mbps to reflect "outstanding customer service"? Man, one step forward two steps back.
Hahaha, isn't that exactly what they did back in 2003? From 3Mbit/s to 1.5Mbit/s overnight? I know the people in the GTA who were Shaw territory prior to Rogers' buyout were pretty pissed with that, they dropped from ~7 to 1.5.
--
I swear that I will faithfully and bear true allegiance to Her Majesty Queen Elizabeth the Second, Queen of Canada, Her Heirs and Successors, and that I will faithfully observe the laws of Canada and fulfil my duties as a Canadian citizen.

neko
All Hail Canada
Premium
join:2006-08-11
canada
·Cogeco Cable
·Future Nine Corpor..
·Callcentric
·TekSavvy Solutions..

Re: Kick in the boules.

said by Snickerdo See Profile :

Meh, Cogeco did the exact same thing just recently. They turned the caps hard with no option for overages - basically, they just cut you off at 75GB - and then they jacked up the rate for service by $5-$10/month. Pretty ballsy if you ask me.
Next up for Cogeco will be to charge for excessive usage; it's in their TOS. I wanna see the reaction when this sh*t happens in the US.

dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ

This is what i hate about "pay for overages". the company decides the profits aren't high enough so they drop the threshold cap to snag more people in the profit nets. this isnt about hogs its CORPORATE GREED!
--
You can never be too rich, too thin or have too much Bandwidth
axus

join:2001-06-18
Washington, DC
·Verizon Online DSL

$5 per gigabyte?

How much are Rogers paying for that gigabyte? If you download at 5Mbps it takes half an hour for that gigabyte. Half an hour is 1/1500 of the time in a month. They're suggesting the incremental cost of 5Mbps for the month is $7500. Yet I see ads on google of $3700/month for 155Mbit. Even at an overhead rate of 100%, and not counting the discount a large telecom gets, they are overcharging by 31 times.
kaila

join:2000-10-11
Lincolnshire, IL
clubs:

Re: $5 per gigabyte?

When I had Time-Warner Roadrunner before I moved in 2002, they were quoting stockholders a bandwidth cost of 5 US cents per gig (a nickel). That likely didn't include their infrastructure and maintenance costs, just the bandwidth.

I'd have to think Rogers must be able to get something near those costs now, especially since wholesale bandwidth costs have fallen in NA since 2002.

RR user

@rr.com


from:
JunkieXL See Profile

Re: $5 per gigabyte?

In the residential broadband industry, it costs the ISP roughly $5-$8 to provide service to each user. That's the bottom line cost of providing tech support, truck rolls, modem, email, additional services. The only thing left, which is a variable cost is the bandwidth, and it's not the big monster cost ISP's make it out to be. Like the user above said, bandwidth is at or below 5 cents a gigabyte for many large providers.

So if you pay $40 a month for broadband, at the very least the ISP is making $32 dollars of profit off you. If you then consume 100 gigabytes that month, a cost of about $5 dollars or less to the ISP, instead of making $32 dollars profit, they only make $27 dollars profit. You would have to download about 500-600 gigs or more before you became a non-profitable customer.

I doubt its the bandwidth cost that prompts some ISP's like Comcast to boot users off their network. It's because the last mile wasn't designed to push hundreds of gigabytes of traffic to hundreds of users. So in the case of cable ISP's they would rather kick off the 2 or 3 power users on the node that are constantly saturating the network in order to prevent having 20-30% of the customer base of that node to call up and cancel service because the speeds get too slow. They would rather lose $100 dollars of non profitable business than thousands of dollars of profitable business.

Charging a dollar or more for a gigabyte is just a way for broadband ISP's to rape you silly for the amount of traffic you consume. It's no different from a gas station charging $100 dollars per gallon of gas when the wholesale rate is only a dollar. The only reason for such outrageous charges is only to deter people from using their broadband connections to do anything broadband-like. It's just another measure they can use to ensure people watch their bits and bytes so the ISP will never need to upgrade their network.

hobgoblin
Sortof Agoblin
Premium
join:2001-11-25
Orchard Park, NY
clubs:

Re: $5 per gigabyte?

"In the residential broadband industry, it costs the ISP roughly $5-$8 to provide service to each user. That's the bottom line cost of providing tech support, truck rolls, modem, email, additional services. "

I am interested where you pulled this figure from because its about as accurate as me saying I hate beer.

Care to expand?

Hob
--
"A foolish consistency is the hobgoblin of little minds."
- Ralph Waldo Emerson
FAQFixer
Premium
join:2004-06-28
Powder Springs, GA

Re: $5 per gigabyte?

said by hobgoblin See Profile :

"In the residential broadband industry, it costs the ISP roughly $5-$8 to provide service to each user. That's the bottom line cost of providing tech support, truck rolls, modem, email, additional services. "

I am interested where you pulled this figure from because its about as accurate as me saying I hate beer.

I have a good guess and I bet it's normally covered by the backside of his underwear.

RR user

@rr.com

I've seen the number published in several technical articles.

So I'm confused to why you think that number is not accurate? I'm making a guess that you believe the cost to the provider to deliver broadband is significantly more than that.

If you look at today's market, you will not find any broadband for under $10 a month. The lowest that I know of is AT&T's mysterious $10 DSL tier as a condition of their merger. It can be done, but it's borderline profitable. Hence why their website lists that tier as $19.99, because they want to make some profit from it.

If broadband really did cost 30 dollars to deliver, then we wouldn't see these $14.99 and $19.99 budget broadband tiers.

A number of people here on this site are aware that the cost to provide a 256Kbps connection and a 5Mbps connection are essentially the same. The only reason for the budget tiers is to snatch up dial-up users and the budget conscious. Any ISP would love to have 100% of their customers on their most expensive tier, because it costs essentially the same amount of money to provide yet they make tremendous profit charging upwards of 40-50-60 a month for something that costs less than $10 a month to deliver.

ISP's probably don't like to publish such information, but if you did some deep research, I'm sure you would eventually stumble across information that would tell you the same thing.

53059959
Temp banned from BBR more then anyone

join:2002-10-02
PwnZone
just another thing to compare it to:
you can get colocation with 1000gb monthly transfer on 100mbps port for $50/mo. thats 5 cents per gig as well. this proves though that regular average joe datacenter bandwidth really is that cheap.

espaeth
Digital Plumber
Premium,MVM
join:2001-04-21
Minneapolis, MN
·voip.ms
·Vitelity VOIP
·Callcentric
·VoiceStick
·ViaTalk
·Comcast
·Embarq

Re: $5 per gigabyte?

said by 53059959 See Profile :

just another thing to compare it to:
you can get colocation with 1000gb monthly transfer on 100mbps port for $50/mo. thats 5 cents per gig as well. this proves though that regular average joe datacenter bandwidth really is that cheap.
It is and it isn't. The places offering 1000GB for $50 in colocation are often single homed to a carrier like Cogent or WVFiber, and have networks built on hardware that enterprises are currently dumpstering because it is end of support/useful life. The deceptive thing in that pricing is that there is oversubscription baked into it. If you actually use 1000GB of transfer, the hosting provider loses money on you. The reason this generally isn't a problem is that for every person that uses their full 1000GB (or close to it) there are at least 15-20 other servers that use 50GB or less each month.

On 5 dedicated boxes I rarely move more than 200GB each month; with dynamic sites (php/perl/cgi) I start running thin on CPU and disk IO well before I've reached my max throughput potential.

-Eric

53059959
Temp banned from BBR more then anyone

join:2002-10-02
PwnZone

Re: $5 per gigabyte?

yeah thats true. but can you really argue that single-homed cogent is worse quality bandwidth then shared rogers cable? at least $50 colocation comes with an uptime, packet delivery, and latency gaurentee. rogers does not..

i'm sure rogers uses higher end hardware on their backbone, but at that level of wholesaling the price should naturally go down even further at $ per gigabyte of transfer.

espaeth
Digital Plumber
Premium,MVM
join:2001-04-21
Minneapolis, MN
Since when have overage charges ever reflected the cost to provide the service? Cell phone minutes? Movie rentals?

JamesPC

join:2005-10-12
Orange, CA
Yes, very true. They are over charging. But why not if the mass majority don't know any difference. Ignorance is bliss, for the cable company.

root9

join:2005-04-08
Kitchener, ON

Gettings worse?

Rogers caps / throttles / shaping have been there all along. It's a media company NOT an ISP.
Translation: they force you to browse [mostly], look at their content [whenever possible], email and download trailers and demos. Spam is their bonus. Their Operation is in burst mode, NOT sustained high speed.
Read their TOS and EUA and translate it to real language.
And, Nowhere in them does it say you can protect yourself [in real time] against intrusions, attacks scans etc. as you should be able to.
BTW: if you do they suspend you or cut you off.

Remember dialup? 56k dwld & 40k upld aprox. Now that's an ISP, they provide at least 2/3 upld of dwld speed. This way you can do both with your friends and business.
Now why hasn't his been translated to Broadband and cable? ,, GREED!

Start demanding proper service from ISP's and you will see them scream or go out of business really quick.

Also the Anti-pirate Media and ISP wars in America have been contributing to more caps.

Too bad because in today's world such caps are degrading the development of our Canada.
newb23

join:2007-09-04
Toronto, ON

Re: Gettings worse?

said by root9 See Profile :

Too bad because in today's world such caps are degrading the development of our Canada.
Exactly...that is why i'm leaving this "beautiful" country next year.
I'm sick and tired of this bullshit.
I can get 10mb up and down unlimited for 50$ in my home country or 100mb capped for the same price.
What happend to candian internet?It was competitive just 5-years ago.

hobgoblin
Sortof Agoblin
Premium
join:2001-11-25
Orchard Park, NY
clubs:

Re: Gettings worse?

"Exactly...that is why i'm leaving this "beautiful" country next year.
I'm sick and tired of this bullshit."

Yeah...

I left my country to get a better deal on my internet!

Grin

Hob
--
"A foolish consistency is the hobgoblin of little minds."
- Ralph Waldo Emerson

Quake110

join:2003-12-20
Ottawa, ON
Ah damn! I can't get Fios speed so I want to leave the country!

Sorry if it's mean but... I don't think internet is the best reason to leave the country...
newb23

join:2007-09-04
Toronto, ON

Re: Gettings worse?

Sorry if it's mean but... High taxes and bad internet is a good enough reason for me.

See 13 replies to this post

root9

join:2005-04-08
Kitchener, ON

Rogers only? hahaha

Sympatico just did similar. Regular service up to 30GB upld & dwnld combined. Anything past that is another 25 bucks up to 100 GB limit. Din't warn customers, just went and did it.
Mind you, it's in bed with Microcrap so it should be expected.
geeke19

join:2004-09-11
Lake Cormorant, MS

must be nice to have a big FAP like that.

try having a crappy 17gb FAP every 30 rolling days. Which is not even really 17gb.
Tristan

join:2006-09-10
Nepean, ON

Rogers Caps Getting Worse

Sigh.... Wait a minute... Let me pull my underwear down and bend over before you start there boy.... Whoa Teddie, ya rip ma bum cheeks off!

Didn't anyone tell Ted that there's always time for lube?

Snickerdo
Premium
join:2001-02-28
Niagara Falls, ON

Re: Rogers Caps Getting Worse

said by Tristan See Profile :

Sigh.... Wait a minute... Let me pull my underwear down and bend over before you start there boy.... Whoa Teddie, ya rip ma bum cheeks off!
Didn't anyone tell Ted that there's always time for lube?
Hahahaha, Teddy's gotta raise money to pay to get the NFL into the Rogers Centre somehow
--
I swear that I will faithfully and bear true allegiance to Her Majesty Queen Elizabeth the Second, Queen of Canada, Her Heirs and Successors, and that I will faithfully observe the laws of Canada and fulfil my duties as a Canadian citizen.

MrMoody
Carbon Based Lifeform

join:2002-09-03
Smithfield, NC

Rogered

Sounds like you guys are really getting Rogered. I feel sorry for the ones with no DSL available.
mediamail7

join:2006-06-12
M4T 5A2


2 edits

Re: Rogered

If Rogers raises the cost of their already pricey Extreme and lower the bandwidth caps, they will loose me as a customer. Going on 8 years of having the Wave/@Home/Rogers.

75GB will not meet my needs for downloading, I pay subscriptions fees to Leafs Streaming and others. I can easily download 8GB of video in a day.

Dan.

vanlee

@bell.ca

rogers

got rid of rogers extreme as soon as bell hi-speed 7mbs became avail in whitchurch{15km north of stouffville}
no regrets works great even cheaper 39.95
but 60kg cap works for me
dl0711

join:2004-06-27
London, ON

feds have to do somthing about this..

I sware the feds have to do somthing about the Canadian ISP's..

why are the feds doing nothing about this?? it dont take a long time to come up with the real truth that the ISP's are doing

1.) False advertising
2.) Misleading customers
3.) incorrect usage tools ( May make customers pay more for what they did NOT use)
4.) Pay more get less

Maybe the ISP's money buys power to the feds but remember this Feds..
it all comes down to the Voters and you want Votes then DO SOMTHING ABOUT THIS...
glparker4

join:2002-11-02
Richmond, BC
·Shaw


1 edit

Re: feds have to do somthing about this..

Canadian ISPs seem to be very aggressive about bandwidth caps. Rogers, Shaw, and Bell have tight caps. Also, data plans for cell phones are very expensive in Canada and have strict download limits of 1 GB or lower. Is there a problem with bandwidth in Canada?? Is most of the bandwidth for the country available for government institutions only? Does the CRTC not care about the consumer and allow these corporations to conduct these unfair business practices??

Bellundo

@bell.ca

Re: feds have to do somthing about this..

Bandwidth in Canada costs less than what bandwidth costs in America. Everything is run in Canada as an oligopoly so nothing is spent to upgrade the infrastructure or networks or anything for that matter. Also the justice system is very lax in Canada and Rogers and Sympatico and all other isp's have a lot of pull in court. It's something like in Canada the cop always gets the decision if he shoots someone dead no matter what the circumstances are.

Bellundo

@bell.ca

Rogers Caps Getting Worse

Canadians will really know they're in trouble when they make getting dial up from America illegal for Canadians.

Karskin

@rogers.com

Re: Rogers Caps Getting Worse

Rogers provides a service for checking your usage on their site, but since I'm pretty sure I've already reached my cap, my login times out the second after I log in.
Forums » Rogers Caps Getting Worse?


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