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story category Earthlink Offers Redirect-Free DNS
Servers outside of their new redirection 'service'
(old news - 02:43PM Monday Sep 18 2006)
tags: business · networking
A few weeks ago, we pointed out that Earthlink was redirecting wayward DNS queries to their own search portal, a move seen simply as a money grab that has gotten other providers in deep PR trouble. Earthlink noted some of your concerns about Internet functionality via their blog, in the process dubbing you "ISP geeks", but stating that they would shut down the service if any problems surfaced. Over the weekend the Earthlink blog announced they'll be offering users DNS servers unaffected by their change for users who are having problems (VPN or otherwise). For more information read this ongoing conversation in our Earthlink forum.

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Forums » Earthlink Offers Redirect-Free DNS
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Post a:

pnh102
Reptiles Are Cuddly And Pretty
Premium
join:2002-05-02
Mount Airy, MD

Lame

Geez... how long has just about every other ISP on the planet been offering "Redirect-Free DNS?"
--
Only SHATNER is Kirk.

RadioDoc
Sortofadog
Premium,ExMod 2000-03
join:2000-05-11
Chicago, IL
·AT&T Midwest


edit:
September 18th, @01:05PM

I solved the problem myself.

By taking $175 a month's worth of business elsewhere. The only reason they have 'offered' this 'service' is because I was not alone.

Fuck 'em. They're the new AOL.

--
Toolmaster of La Grange.
The Buck Starts Here.

ARGONAUT
got ping?

join:2006-01-24
New Albany, IN

same here...

Insightbb is no different.

DrStrange
Technically feasible
Premium
join:2001-07-23
West Hartford, CT
·magicjack.com
·Stephouse Networks
·EarthLink

Learned your lesson yet, ELNK?

A clue-by-four from a customer of 5 1/2 years:

Are you folks masochists, or do you just not get it?

Every time your marketing folks have 'a great idea to make some extra money' that affects the quality or even the 'look and feel' of your service, you will have this happen.

The next time your market-droids come out with something like this, do some research: Has someone else already tried something like this [Verisign and DSLXtreme had, in this case]? What happened there? How did customers react? GOOGLE IS YOUR FRIEND. THE LIBRARY IS YOUR FRIEND. DO SOME RESEARCH. Look before you leap.

What I expect is:
(1). 'Plain vanilla' Internet and (2) decent newsgroup service [which you already, IMHO, HAVE CEASED to provide], (3) no limits on bandwidth used, within reason and (4) to keep my activities clear of Internet and other marketers' databases.

I don't care about flashy home pages. I don't like AOL/Yahoo style bloat. I LOATHE Windows Live Mail.

Forget about flashy and provide a good service at a low price. Need to 'downsize'? 'SURPLUS' YOUR MARKETING DEPARTMENT!

Right now, I'm paying $50-ish a month for service that only costs your new customers $45 a month, and costs the local telco customers $30 a month. I'm staying with ELNK because I like dependable service [hasn't been down in 5 years, and that was due to a terrorist attack] and I don't want to go through the trouble of moving 4 or 5 inboxes to a new ISP. A repeat performance of a stunt like this will make me wonder if the extra $15 a month I pay is still worth it.

peter_m
Premium
join:2005-07-13
Canada, QC


edit:
September 18th, @02:52PM

Re: Learned your lesson yet, ELNK?

said by DrStrange See Profile :

How did customers react? GOOGLE IS YOUR FRIEND. THE LIBRARY IS YOUR FRIEND. DO SOME RESEARCH. Look before you leap.
Well said. The only reason the marketing departments are not downsized, it that they generate revenues. People don't always care enough to do the math or a simple research.

Just last week a local ISP advertised a 3 year contract that included a NEW DELL desktop or laptop. After spending less then 10 minutes on the DELL website and using my grade 5 math skills, I figured out I can get a better deal by purchasing directly from DELL, without a 3 year contract with an over priced ISP.

I bet they are still making a killing with that promotion!

pleekmo
Triptoe Through The Tulips
Premium
join:2001-09-14
Manchester, CT
clubs:
·AT&T DSL Service

Sycophancy

The problem with most upper-level management is that they fall in love with their ideas and only seem to surround themselves with yes-men who are fearful of shooting down their boss's ideas before they fructify. If their bad project fails then the one who gets fired is the project manager because he obviously did not believe in the idea enough for it to succeed. Or else the person who did dare to voice reservations about the idea gets fired because he didn't believe in it either.
--
HCN: Because you deserve a rest!

Free Omelas!

Zaber
When all are gone, there shall be none

join:2000-06-08
Cleveland, OH
clubs:
·Expedient
·XO COMMUNICATIONS
·AT&T Midwest


edit:
September 18th, @04:24PM

Sorry to say....

I am sorry to say this; but how is this different than the way IE or Firefox acts by default? IE takes you to the MSN search site and Firefox takes you to Google.

Now that question is out of the way.....Why the hell are these companies willing to do so much just to drive up their numbers? Why is it so hard for an ISP to be just that an Internet Service Provider, just provide a dumb pipe and the services required to use it.

One more thought, the majority of us that know enough to know what a bad idea these DNS hijacks know how to switch to other DNS servers. Its not like VeriSign tried pulling this(again).

Edit: Corrected name of scumbag company that instituted sitefinder.

riturno

join:2004-04-20
Dallas, TX

Re: Sorry to say....

This is different because:

1) Because the Internet is more than HTTP and websites, and this behavior can affect the way the Internet operates for you.

2) You can control you applications. You cannot control this service. For instance, none of my computers running Firefox take me to Google if I type in a bad URL. As far as I know is is default behavior. You need to type in a URL with no www. or .xxx to trigger Google search in Firefox.

Zaber
When all are gone, there shall be none

join:2000-06-08
Cleveland, OH
clubs:
·Expedient
·XO COMMUNICATIONS
·AT&T Midwest

Re: Sorry to say....

said by riturno See Profile :

This is different because:

1) Because the Internet is more than HTTP and websites, and this behavior can affect the way the Internet operates for you.

2) You can control you applications. You cannot control this service. For instance, none of my computers running Firefox take me to Google if I type in a bad URL. As far as I know is is default behavior. You need to type in a URL with no www. or .xxx to trigger Google search in Firefox.
And why can you not change your DNS servers to say 4.4.4.1 and 4.4.4.2 for example. You don't need to use your ISP's DNS, I don't. If this were VeriSign playing the god of domain names with sightfinder again, then this would worthy of outrage. This is just some two bit ISP trying to make another buck on the unsuspecting masses. Business as usual. If you don't like EL methods change providers, it is truly that simple. If you are one of the people that have no other choice (not sure that is anywhere for EL) my condolences.

As I said before I wish that the ISPs would not interfere with the content, but that is all that this is and can be bypassed with a very basic knowledge of how the Internet works.
--
Give a man a fish and he eats for a day, teach a man to fish and he will feed himself for a lifetime

dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ

Re: Sorry to say....

said by Zaber See Profile :

said by riturno See Profile :

This is different because:

1) Because the Internet is more than HTTP and websites, and this behavior can affect the way the Internet operates for you.

2) You can control you applications. You cannot control this service. For instance, none of my computers running Firefox take me to Google if I type in a bad URL. As far as I know is is default behavior. You need to type in a URL with no www. or .xxx to trigger Google search in Firefox.
And why can you not change your DNS servers to say 4.4.4.1 and 4.4.4.2 for example. You don't need to use your ISP's DNS, I don't. If this were VeriSign playing the god of domain names with sightfinder again, then this would worthy of outrage. This is just some two bit ISP trying to make another buck on the unsuspecting masses. Business as usual. If you don't like EL methods change providers, it is truly that simple. If you are one of the people that have no other choice (not sure that is anywhere for EL) my condolences.

As I said before I wish that the ISPs would not interfere with the content, but that is all that this is and can be bypassed with a very basic knowledge of how the Internet works.
Unfortunately Verizon isn't playing host to those with crappy DNS anymore
--
You can never be too rich, too thin or have too much Bandwidth

Zaber
When all are gone, there shall be none

join:2000-06-08
Cleveland, OH
clubs:
·Expedient
·XO COMMUNICATIONS
·AT&T Midwest

Re: Sorry to say....

said by dvd536 See Profile :

Unfortunately Verizon isn't playing host to those with crappy DNS anymore
I didn't even realize those were Verizon IPs, just very east to remember. I did a nslookup of 4.1 an 4.2:
> server 4.2.2.1
Default Server: vnsc-pri.sys.gtei.net
Address: 4.2.2.1

> gateworld.net
Server: vnsc-pri.sys.gtei.net
Address: 4.2.2.1

Non-authoritative answer:
Name: gateworld.net
Address: 74.52.37.54

> server 4.2.2.2
Default Server: vnsc-bak.sys.gtei.net
Address: 4.2.2.2

> yahoo.com
Server: vnsc-bak.sys.gtei.net
Address: 4.2.2.2

Non-authoritative answer:
Name: yahoo.com
Addresses: 66.94.234.13, 216.109.112.135
They still seem to be working. At least from AT&T DSL that is.

Here are a few free DNS servers, run by the OpenDNS group: »www.opennic.unrated.net/public_servers.html
--
Give a man a fish and he eats for a day, teach a man to fish and he will feed himself for a lifetime

riturno

join:2004-04-20
Dallas, TX
Wow. Did I say you had to use your ISPs DNS servers? Nope. You asked how this is different from the behavior of an application on your machine. It clearly is different. Nothing is stopping us from using other DNS servers.

alg
Have you ever seen the rain?
Premium
join:2001-04-10
Houston, TX
clubs:
·Earthlink Cable Mo..

said by riturno See Profile :

2) You can control you applications. You cannot control this service. For instance, none of my computers running Firefox take me to Google if I type in a bad URL. As far as I know is is default behavior. You need to type in a URL with no www. or .xxx to trigger Google search in Firefox.
Actually it does take you to google depending on what you type. I have become so accustomed to simply being able to type, for instance just 'dslreports' into the addy bar and arriving here after Firefox does a Feeling Lucky search on the term. However when EL nerfed the DNS I go to their damn redirect page. Really annoying.
--
IT'S SPELT 'LOSE' YOU LOSERS.

snapperheadjoe

@mindspring.com

It's true google, yahoo, MSN, Windows live does redirects BUT none of them do this, read on to find out (I'm sure there are others that experienced this as well)....

Before I changed my DNS servers to the no-redirected ones every time I tried to connect to any of my machines at home, within my own network, I was redirected to some whacked out 209.... ip address. Hello! everything internal is 192.168 why the freak'n snap where my internally assigned DHCP machines responding as "MachineXX.earthlink.net" Did I suddenly join the Earthlink.net domain without knowing it? Do I need to log into my local machine with ELN\opid! Come on! Before I figured out it was the stinking redirects I had to create host files and assign static ip's on each one of my machines (5 of them) so they could all see each other again. This was alright for the desktops and server but my two laptops I specifically wanted DHCP assigned addresses as I do alot of traveling. It was bad enough that they were redirecting my www.goooooooooooooogle to their "helpful" search page but why did ALL of my INTERNAL pings to my INTERNAL machines resolve to an internet IP address of 209.....

The bean counters and sales slobs need to stay OUT of the internet because if ELN keeps this up they will be the next AOL! I'm afraid they are already going down that road. I agree with the comments posted here. I've had great service with them up to know. I started dial-up 6 years and they were the only ISP where you could dial-in and literaly be connected to the internet for two weeks with dropping the connection (I had two phone lines)! I moved to ELN Cable 2 years later and it has only been down 3 times in 4 years and two of those times it was due to hurricanes.

ELN don't turn your name into another curse like AOL!

AOL SUCKS!

meister_sd
Premium
join:2006-01-29
La Mesa, CA

Why it's free?

Can someone say AT&T?

"Send all your queries to us so we can forward them to Uncle Sam!"

pa_grape
Premium
join:2006-07-24
Columbus, OH

earthlink

Earthlink has never been very impressive to me. They are just a middleman, that as far as I am concerned, are nor necessary.

AnonProxy
Proxy of Anon
Premium
join:2001-05-12
ß

How stupid can them be?

Well I guess pretty stupid....

Look it's the "ISP geeks" that really buy services...but then again maybe they buy and use too much service....so maybe they are really crafty...drive away the high use customers for less demanding and savvy customers that just pay bills and don't use the technology.

giix

@menta.com

Morons

Morons. Morons. Freakin' Scientologist surfin'-ass moron founded a company from hell.

Another Customer Lea

@mindspring.com

opt-out DNS still redirecting to search portal

Yesterday I changed my DNS from OpenNIC to Earthlink's opt-out DNS servers, just for the speed increase, and it worked. Today these opt-out servers are redirecting my queries to their search portal. Also, their interpretation of a failed query seems to have gotten even more inclusive: **Google** searches in the Firefox Google search box are getting redirected. I'm switching to Bway.net.
Forums » Earthlink Offers Redirect-Free DNS


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