 NateCohen
join:2005-10-10
Schenectady, NY | Good Good | |
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 | fiberguy
My views are my own.
Premium
join:2005-05-20
| Re: Good ""We have listened to our customers," says Bob Ingalls, chief marketing officer of Verizon Telecom, "and are eliminating this charge in response to their concerns." ""
RIIIIIIIIIIGHT! And I am the pope..
They eliminated the fee because of their "customers"... uh huh.. my ass. They did it to save their butts in the end. So, if we bitched enough about other fees, would they remove them too? Doubt it.
Does EVERYONE think that people are stupid?
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"Wipe out the national deficit over night... Tax the stupid!" - about 50 gMail invites available. PM if you'd like one. | |
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NEP1611
join:2002-03-27
Northford, CT
| Good I am glad to see this. This is the free press that we enjoy in this country at its best - something like this gets reported, people know about it, and in the end Verizon is forced to respond.
As far as Verizon somehow stuffing this increase somewhere else, I wouldn't rule it out, although in the end the free market will decide. There is enough competition with broadband services that it may not be something that they can easily do. Not that they can't or won't try but you get the message. | |
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Fatal Vector
join:2005-11-26
| Re: Good "Does EVERYONE think that people are stupid?
It's not that they THINK people in general aer stupid, they know they are. As does any thinking person who is aware of the world around them.
People in general dont THINK, they REACT with their emotions. Just what "those in authority over us" want. | |
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dividebyXero
@twtelecom.net | "Wipe out the national deficit over night... Tax the stupid!"
I think they have a tax on being stupid. It's called the Lottery... | |
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| | | kdandaoc
join:2003-10-13
608052427
| Re: Good Ill do you one better...how about a class action lawsuit for verizons clear violation of the FTCs Truth in Advertising act. This section applies to telecommunications and electricy, so could be applyied here. Under Section E, Other Consumer Protection Issues --
"Billing formats used by electricity providers are often confusing and may be more so as retail competition is introduced. Further, there are many line item charges that consumers may have trouble identifying, making it more difficult for consumers to notice fraudulent charges. In competitive markets, the billing system will have to accommodate multiple vendors, some of whom may offer services unrelated to electricity. Moreover, billing may be handled by aggregators or service companies rather than the utility or service providers themselves.
We would ask your help in assuring that consumers are billed fairly and that the billing formats are clear and understandable."
»www.ftc.gov/speeches/anthony/naruc.htm | |
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| mikesco
join:2006-02-17
South Hadley, MA | Good, I feel like I did my part, I wrote letters of complaint to both Veriaon and the FTC.
Mike Smith | |
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| GarbageTime
join:2006-07-15
Richardson, TX
| ** Your Vz-insider here. This was yanked due to the FCC letter and negative press. The phrase "make it disappear" was used with youthful abandon. Watch your bills closely, there will be all variety of measures to get this money back on the books. ** | |
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fingered
@comcast.net | So Predictable Now that they've been fingered for dubious activity they scramble to save face! | |
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grunt187
join:2001-11-19
Hornell, NY
| Verizon just released this... Verizon Removes DSL Supplier Surcharge
August 30, 2006
Media contacts:
Eric Rabe, 908-559-3500
Bobbi Henson, 972-718-2225
NEW YORK - Verizon Communications today announced that, effective immediately, it is dropping previously announced plans to impose a supplier surcharge for DSL-based Internet access service on its retail customers. A small number of customers who have already been billed for the surcharge will receive a credit.
"We have listened to our customers," said Bob Ingalls, chief marketing officer of Verizon Telecom, "and are eliminating this charge in response to their concerns."
Verizon Online began notifying its retail customers earlier this month of its plans to pass through a surcharge imposed by its affiliated operating telephone companies to cover costs associated with providing DSL service to customers who do not also subscribe to Verizon's traditional phone service. At the same time that the surcharge was to have been added, a federal government charge, the Universal Service Fund recovery fee, was eliminated from the bills.
"We continue to do everything we can to encourage customers to enter the broadband world by choosing one of Verizon's fast, affordable DSL offerings or FiOS ultra-high-speed broadband services where available," Ingalls said.
Verizon Communications Inc. (NYSE:VZ), a Dow 30 company, is a leader in delivering broadband and other wireline and wireless communication innovations to mass market, business, government and wholesale customers. Verizon Wireless operates America's most reliable wireless network, serving nearly 55 million customers nationwide. Verizon Business operates one of the most expansive wholly-owned global IP networks. Verizon Telecom is deploying the nation's most advanced fiber-optic network to deliver the benefits of converged communications, information and entertainment services to customers. Based in New York, Verizon has a diverse workforce of more than 252,000 and generates annual consolidated operating revenues of approximately $90 billion. For more information, visit www.verizon.com. | |
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RockCake
Premium
join:2005-07-12
Woodbridge, VA | Re: Verizon just released this... Yes, but Verizon will make it up when they release the DSL Supplier Surcharge Removal Charge!  | |
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grunt187
join:2001-11-19
Hornell, NY | Re: Verizon just released this... LOL, that's a good one !!! | |
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CoxCable4
Temp banned from BBR more then anyone
join:2002-10-02
PwnZone | LOL!  | |
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storm64007
Premium
join:2001-05-21
Freeport, NY
| said by RockCake  :Yes, but Verizon will make it up when they release the DSL Supplier Surcharge Removal Charge! ROFL....i wouldnt be surprised | |
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Yahsi
@verizon.net | Re: Verizon just released this... SSRC's!! I KNEW there was as name for them buried somewhere! They abound...and will abound and abound and abound dammit!
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hopeflicker
Capitalism breeds greed
Premium
join:2003-04-03
Long Beach, CA
| said by grunt187 :"We have listened to our customers," said Bob Ingalls, chief marketing officer of Verizon Telecom, " = What a load of dog shit, "We have listened to our customers"
bull shit! they did. They can not find justification.
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I have an imaginary friend, and his name is God. | |
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pnh102
Reptiles Are Cuddly And Pretty
Premium
join:2002-05-02
Mount Airy, MD
| Re: Verizon just released this... said by hopeflicker :What a load of dog shit, "We have listened to our customers" bull shit! they did. They can not find justification. Unless the FCC had intervened, Verizon would have retained the fee, with or without justification.
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Only SHATNER is Kirk. | |
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Fatal Vector
join:2005-11-26
| "We continue to do everything we can to encourage customers to enter the broadband world by choosing one of Verizon's fast, affordable DSL offerings or FiOS ultra-high-speed broadband services where available," Ingalls said."
And, just like allways, this twit couldn't resist getting in one more self centered plug for the company.
Never mind the last paragraph aimed at the really stupid people without a clue who verizon is. | |
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Doctor Dan
Weapons Of Masturbation
Premium
join:2001-10-20
Papiopolis
 ·inmotionhosting
 ·Verizon Online DSL
| Verizon Online began notifying its retail customers earlier this month of its plans to pass through a surcharge imposed by its affiliated operating telephone companies to cover costs associated with providing DSL service to customers who do not also subscribe to Verizon's traditional phone service. Ah, so to recover the cost of the minority of DSL customers who do not also subscribe to POTS, we'll impose the surcharge on all customers. Yeah, that makes sense... NOT.
"We have listened to our customers," said Bob Ingalls, chief marketing officer of Verizon Telecom, "and are eliminating this charge in response to their concerns." More like "We might get busted by the Feds, so we are eliminating this charge in response to their concerns."
- Dan
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"That which does not kill us makes us stranger." | |
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JSRoman
Premium
join:2005-03-10
Callahan, FL
| Looks like FCC might actually scare some folks. Say what you want but I think they didn't expect the reaction they got from FCC and rather than have to go thru the hassle they ate the fee. Look for Verizon to raise DSL prices in next couple of months to compensate for that.
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A shotgun blast to the head will clear that right up. | |
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pnh102
Reptiles Are Cuddly And Pretty
Premium
join:2002-05-02
Mount Airy, MD
| Re: Looks like FCC might actually scare some folks. said by JSRoman :Look for Verizon to raise DSL prices in next couple of months to compensate for that. As long as its the advertised fee there will be no problem with that.
I hope the FCC really starts nailing ISP's asses to the wall over hidden fees which are not included in the advertised price of service. It's the only way the industry is going to be honest with customers.
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Only SHATNER is Kirk. | |
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N3OGH
Will it all be Obama's fault now?
Premium
join:2003-11-11
Philly burbs
·Verizon Online DSL
| Re: Looks like FCC might actually scare some folks. Could this be the FIRST time ever that everyone on BBR agrees about something?
Big victory for the customer (I am a Verizon customer).
Regardless of why (Complaints, fear of the FCC, etc) I never thought I would see this.
Good stuff!
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Never ask what sort of a computer a guy drives. If he's a Mac user, he'll tell you. If not, why embarrass him? -Tom Clancy | |
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pnh102
Reptiles Are Cuddly And Pretty
Premium
join:2002-05-02
Mount Airy, MD
| Re: Looks like FCC might actually scare some folks. said by N3OGH :Could this be the FIRST time ever that everyone on BBR agrees about something? And all this time I thought they just turned the A/C waaaaaaaaaaay up
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Only SHATNER is Kirk. | |
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NPGMBR
join:2001-03-28
Arlington, VA
 ·Verizon FIOS
edit:
August 30th, @04:44PM
| Well if I were FCC Chairman I would push ahead with the investigation because these companies have already charged consumers for this bogus fee (which means that a crime was committed). It's that type of reaction from the FCC that will truly scare these bastards into rethinking their tactics. | |
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| shashinka
join:2000-09-16
West Boylston, MA
·Verizon Online DSL
 ·Charter Pipeline
| Personally i still think that Verizon is the best value out there. For me I pay Charter $42 (luckily picked up from my employer) for their 3mb/256k service. If I was any decent distance from the CO I would have their service. Love their tiers and network quality. I think Charter's network is subpar. | |
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rawgerz
In Debt we trust
Premium
join:2004-10-03
Grove City, PA
 ·Sprint Mobile Broa..
| Don't stop there.. Look for the other fee's that are bogus, DSL, wireless, and POTS lines. Sue them for false representation and dubious activity and use that money for more build outs
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"Hows your French toast?" "Smelly and ungrateful, but this AMERICAN toast is great!" | |
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woody7
Premium
join:2000-10-13
Torrance, CA
·DSL EXTREME
| hmm.... I just went thru this with Earthlink. I asked why there is a "USF" on my bill, and they said it's not a usf fee but some kind of connection fee. I said than you need to change the name of the bogus fee...it's less than 2 dollars, but it's not right..They need to do this to all the ISPs
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BlooMe | |
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| pabster
join:2001-12-09
Waterloo, IA | Re: hmm.... Yeah, the fee might only be "less than $2" but multiply that by a few MILLION customers. That's a nice chunk of extra change. | |
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joshpo
join:2002-09-24
Philadelphia, PA | Yay! I'm really happy about this. We should build on this momentum and shine the light on the cell phone companies that have been getting away with this for years. | |
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Rob
In Deo speramus
Premium
join:2001-08-25
Kendall, FL | Re: How about this? Honesty isn't a trait that the Baby Bells posse. | |
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| footballdude
join:2002-08-13
Imperial, MO
| said by juicelee :Advertise your service at $39.99, and customer actually pays $39.99. Wouldn't that be nice? That doesn't happen with any business. You always have to pay taxes over and above your purchase price, at least around here. Why should telcos be any different?
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What's certain about Darwinism is that it would take less time for (1) a single-celled organism to evolve into a human being through mutation and natural selection than for (2) Darwinists to admit they have no proof of (1) - Ann Coulter | |
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follow_up
@verizon.net
| we have listened to our customers? Hmmm,
goes down in history with some oldies but goodies:
your either with us or your with the terrorists
we have no say on what price is charged at the pump
and...
we have learned the lessons of katrina
and...
we need tort (legal) reform so gynecologists can practice their love with women across this country
Really, there are some behind the scenes political rumblings that are pushing people's buttons trying to make everything seem hoe-hum... to keep the bums in office... | |
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| Tom517
join:2006-07-13
Greenville, SC | Re: we have listened to our customers? Thanks for the insight, Mr. follow_up. We were waiting on the edges of our seats waiting for someone to tie everything together for us.  | |
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Brittany
join:2002-02-27
Silver Spring, MD | Which bogus fee? Which Verizon bogus fee was that?  | |
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viperpa33s
Why Me?
Premium
join:2002-12-20
Bradenton, FL
·Bright House
| Oh Please quote:
"We have listened to our customers," says Bob Ingalls, chief marketing officer of Verizon Telecom, "and are eliminating this charge in response to their concerns."
He makes it sound like the company changes policy due to complaints from customers. If this was the case then Verizon would listen to customers concerns about net neutrality. | |
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jasqid
Fiber In Your Diet?
join:2002-04-02
East Palestine, OH
| Re: Oh Please said by viperpa33s : quote:
"We have listened to our customers," says Bob Ingalls, chief marketing officer of Verizon Telecom, "and are eliminating this charge in response to their concerns."
He makes it sound like the company changes policy due to complaints from customers. If this was the case then Verizon would listen to customers concerns about net neutrality. This was nothing more that Verizon caught with their hand in the cookie jar after being told "no treats before dinner". In this case, they wanted to keep everyone's bill (about) the same and bank 95% of the reversal of the fee from the gov. And the "crumbs" are left for the people.
I know what they were thinking. They were hoping to get away with it and in the end, the story didnt die. | |
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MoeDumb
I already have a Messiah.
Premium
join:2002-09-23
edit:
August 30th, @04:55PM
| What he really said "We have listened to our customers," says Bob Ingalls, chief marketing officer of Verizon Telecom, "and are eliminating this charge in response to their concerns."
Translation:
"We tried sneaking this bogus charge past our customers and are now eliminating it in response to their publicly ripping us a new one!"
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"tick...tick...tick..."
»www.jtf.org/
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OceanaJones
join:2004-10-18
Suffolk, VA
| People Power This reversal was made for one reason. People Power! enough people (including myself) did not sit idly by and let these corporate crooks cheat us. Now they will probably increase their prices to make up the difference and that's their right to do so. But don't do it dishonestly through bogus or dubious fees. And I will be able to decide if I still want their over priced service or not based on the true cost. By adding the "sneaky fee" they were trying to bypass the annual commitments they made with millions of their loyal customers. Sneaky, very sneaky indeed! | |
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n2jtx
join:2001-01-13
Glen Head, NY
·Optimum Online
| Hah! quote:
"We have listened to our customers," says Bob Ingalls, chief marketing officer of Verizon Telecom, "and are eliminating this charge in response to their concerns.
Hah! They didn't listen to their customers. With the FCC breathing down their back and the uncomfortable spotlight of media attention, they decided to cut bait and run.
Not that I doubted this would not happen. In my previous post »Re: Hmmm... from five days ago when BellSouth decided to drop its fee I said as much.
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I support the right to keep and arm bears. | |
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| Tom517
join:2006-07-13
Greenville, SC | Re: Hah! Sometimes they give the impression that they're just begging for regulation. | |
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Fatal Vector
join:2005-11-26 | Re: Hah!
It's like I've said: If one gets away with it, they all will do it.
Verizon was left out in the cold with a hostile response from the FCC and decided to fight another day, simple as that. | |
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Rob A
Jets AFC East Champs
Premium
join:2005-01-17
Pompton Plains, NJ | Big deal My price was reduced by $3 anyway last month, never saw a supplier surcharge anyway. | |
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MadMANN
Premium
join:2005-08-19 | Rate Hikes If you are going to increase your rates, at least call it a rate hike instead of a "supplier surcharge." Since they lost this battle, don't be suprised if your DSL service magically increases in the near future. | |
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kapil
The Kapil
join:2000-04-26
Chicago, IL
| So This Leaves... AT&T and Speakeasy. Two companies that are truly at the bottom of the barrel. AT&T is the worst of the bunch among ILECs...and that's a BAD bunch to begin with. That's sad.
...and for Speakeasy to be compared to an ILEC when it comes to scamming the consumer...it should make Speakeasy people want to jump off a cliff seeing as how they pride themselves on excellent customer service, consumer friendly policies etc.
In America, everything has a price...and AT&T and Speakeasy have sold their soul and sold out their customers. | |
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See 6 replies to this post |
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BloodRoses
The Purple Faerie
Premium
join:2003-03-17 | To help translate the language of telco What they really meant to say is "We have listened to our lawyers". | |
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Subaru
1-3-2-4
Premium
join:2001-05-31
Greenwich, CT
clubs: | Finally Verizon does something thats right but only because they were somewhat forced. | |
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docchat
join:2002-10-02
New York, NY
| Re: Finally "We have listened to our customers"
Sure...you always listen to your customers...I am wondering how long this will stay in place?? Perhaps they will wait a few months and let things cool down before they decide to suddenly jack up the DSL rates to compensate for this this loss. I seriously doubt Verizon is going to let this go this easily. | |
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Subaru
1-3-2-4
Premium
join:2001-05-31
Greenwich, CT
clubs:
 ·Packet8
·Verizon Online DSL
| Re: Finally said by docchat :"We have listened to our customers" Sure...you always listen to your customers...I am wondering how long this will stay in place?? Perhaps they will wait a few months and let things cool down before they decide to suddenly jack up the DSL rates to compensate for this this loss. I seriously doubt Verizon is going to let this go this easily. I agree it seems fishy that they gave up this quick.
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It's NOT Ni-kon It's NE-KON!
"Life is like a dogsled team. If you aren't the lead dog, the scenery never changes"
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morbo
Complete Your Transaction
join:2002-01-22
00000
clubs: | Re: Finally they want something. qwest?
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no sig | |
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batterup
I Can Not Tell A Lie.
Premium
join:2003-02-06
Netcong, NJ
clubs:
·Verizon Online DSL
| Re: Finally said by morbo :they want something. qwest? The only way Verizon would buy Qwest is to sell it. Qwest is one big rural Maine.
quote:
Dear Valued Verizon Online Customer,
Effective immediately, Verizon Online is dropping its previously announced plans to impose a DSL Supplier Surcharge. We are eliminating this surcharge in response to customer concerns. The supplier surcharge has not been included in your bill.
Thank you for choosing high speed Verizon Online DSL. We appreciate and value your business.
Sincerely,
Verizon Online
Broadband Customer Care Team
This really doesn't affect I as I am still covered by my contract. | |
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Verizon to Abandon Bogus Fee
