said by Mike :

I see you never dealt with comcast before.

said by Mike :

I see you never dealt with comcast before.

said by Skippy25 :

Agreed. Show some proof this is a Comcast employee.

said by Nightfall :

I have to agree here. I could get my brother to fall asleep on my couch and film him as a cable employee and no one on ther internet would know any different.

Proof please? Clipboard with work order? Comcast truck outside? Anything?

said by moonpuppy :

For some, not even an offical ID would be enough.

There was a person on here who claimed to be a Comcast tech who said that if he ever had a customer filming him with a video camera, he would pack up all his tools and leave the job without doing anything. IF this is true, guess the guy had no choice.

Now, another thing. I have had a few visits by Comcast and NOT ONCE have they ever sat down in my house or apartment. They always stood or went on one knee. One helper did sit on the stairs but that was it.

said by kfsutops :

That's a pretty relaxed dress code for a cable company too.

I know when I have had the cable techs out, they have all been in uniform, which included pants.

said by kfsutops :

That's a pretty relaxed dress code for a cable company too.

I know when I have had the cable techs out, they have all been in uniform, which included pants.

said by fiberguy :

I have said it before, and I will say it again. No one here has any business calling anyone biased. You yourself, for example, are biased on the other side by default or you would not have made that silly claim.

I think many people on this site are perfectly capable of drawing their own conclusions and forming their own opinions. If people believe otherwise, then I think they are too paranoid and need to take on a new hobby.

said by JTRockville :

It went more like this:

Him: I'm here to swap your box.

Me: You have the wrong address.

Him: I just called here to confirm.

Me: No you didn't. You have the wrong address.

Him: Yes I did. I just spoke to you.

Me: No you didn't. You have the wrong address.

Him: I just called and told you I was coming over with your digital box.

Me: No you didn't. You have the wrong address.

Repeat a few more times.

* shrugs *

He did eventually leave, but not until I asked him to remove the drop. Unfortunately, he left the drop there.

By the way, my house number is written in 8 inch numbers right above the doorway. If he wanted to confirm, he didn't have to say "Is this XXXXX?". All he had to do was look.

It was simple mistake. But in order to correct a mistake, you have to be willing to admit you made one. I guess denial is ingrained in Comcast's culture.

said by fiberguy :

Sorry, but I can't believe your story. I don't know of any tech out there that would sit there and argue with you for a period of time trying to swap your box. Most techs I know would gladly leave the house and move on calling it a cancelled job, OR, would call dispatch or the customer on the work order. Can't say that any tech would fight you to change your box when you say no for what ever reason. Maybe your idea of taking alot of convincing is something like this:

Him: "I am E* with comcast to change your box"

You: Sorry, you must have the wrong house.. I don't even have comcst service"

Him: Is this xxx Street?

You: Yes

Him: Sorry.. my mistake or "wrong house"..

Nice story though.

said by wmcbrine :

Or perhaps it was just a thief looking for a way to get into the house. (The main reason Comcast's people should wear uniforms: so people not wearing uniforms can't convincingly claim to be from Comcast.)

BTW, as a reader of AVSForums, I chuckled at the phrase "E* from Comcast". E* is used there as an abbreviation for "EchoStar", aka Dish Network.

said by anything :

Hey JT
It probably was a valid service call, they were just getting to you from a service request you made 2 years ago LOL

said by rit56 :

TKJunkmail you have now proven beyond a shadow of a doubt that you are a paid corporate shill to discredit and fill BBR and wherever else you post with as many talking points and lies as possible. so your a paid industry plant of Comcast... who else are you shilling for besides here.

said by rit56 :

TKJunkmail you have now proven beyond a shadow of a doubt that you are a paid corporate shill to discredit and fill BBR and wherever else you post with as many talking points and lies as possible. so your a paid industry plant of Comcast... who else are you shilling for besides here.

why are you calling the the customer a liar. in your opinion Comcast is perfect?

said by vpoko :

I don't think he's a shill - he supports both the telcos and the cable companies too much. I'd guess he's simply someone with a very pro-corporate point of view.

said by TK Junk Mail :

Bingo!! The corporate world was very good to me and let me retire at age 51. If you know how to work within the system, you can get rich.