page: 1 · 2  |
 Insder There never was a second I in my name Premium join:2005-04-27 Salem, MA | Still no reason for DRM stuff. Releasing a patch to make it visible still keeps it there, and doesn't make a hidden DRM rootkit right. -- The one, the only, the Insder. :: Verizon Online DSL (2793/719) and Deer Alpha Firefox! | |
|  |   TK Junk Mail Go ahead, make my day Premium join:2002-03-03 Margate City, NJ clubs:
·Comcast
edit: November 2nd, @05:25PM
| Re: Still no reason for DRM stuff. said by Insder :Releasing a patch to make it visible still keeps it there, and doesn't make a hidden DRM rootkit right. You are correct. And having to ask SONY to give you uninstall instructions is abominable.
If they want to protect their CD with DRM that is their right --- BUT --- 1 - It should be plastered all over the front of the CD case before you buy it. 2 - It should require you to respond to prompts that it is being installed and that it will alter and potentially break your CD drive access for other products. 3 - It should include standard uninstall procedures and be un-installable from the "ADD/REMOVE" option in the Windows control panel.
P.S> I am sure the uninstall instructions will be findable from a Google search before the day is out.
-- -- Join Red Room Forum My Web Page | |
|  |  |   en102 Canadian, eh?
join:2001-01-26 Valencia, CA | Re: Still no reason for DRM stuff. I guess it won't work on Linux  | |
|  |  AquaBlaze Premium join:2004-02-02 Encino, CA
| said by Insder :Releasing a patch to make it visible still keeps it there, and doesn't make a hidden DRM rootkit right. I got a better fix for Sony. How about I buy your CD, open it, and when it doesn't function on a limited-user rights account, I return it as a defective product? No offense, but if I can't rip your CD to un-DRMed MP3s compatible with my MP3 player, then the entire CD line is useless to me as a consumer.
Let the retail chains take the massive amount of defective product returns back to Sony and deal with them. | |
|  |  |   dvd536 as Mr. Pink as they come Premium join:2001-04-27 Phoenix, AZ
| Re: Still no reason for DRM stuff. said by AquaBlaze :said by Insder :Releasing a patch to make it visible still keeps it there, and doesn't make a hidden DRM rootkit right. I got a better fix for Sony. How about I buy your CD, open it, and when it doesn't function on a limited-user rights account, I return it as a defective product? No offense, but if I can't rip your CD to un-DRMed MP3s compatible with my MP3 player, then the entire CD line is useless to me as a consumer. Let the retail chains take the massive amount of defective product returns back to Sony and deal with them. Unfortunately stores usually have a pretty strong policy on open music and software cd's. I had a similar incidence at fry's. I bought a DVD ripping package (321studios.com) which needed to be activated online but their site said 'due to pressure from the MPAA we are no longer activating any more copies of 'that software'. there was nothing about the online activation on the package and because the software was opened, the store manager refused to refund my money and he was firm on the fact. didnt even offer me store credit. -- You can never be too rich, too thin or have too much Bandwidth | |
|  |  |  |  radarman
join:2005-06-01 Odenton, MD
| Re: Still no reason for DRM stuff. I believe you may have a legit right to "hack" that program. It wouldn't be the first time, either.
I have actually had to download "cracks" to run software that I have a legitimate (as in paid-for) license to use. X-win32, for example, restricts you to 3 reinstalls, even on the same hardware. Not knowing that, I blew through my 3 installs in less than 6 months. So, even though I still have a valid maintenance license, I had to go and download the crack. (In all fairness, the company did offer me two "freebie" activations - but I decided to go with the crack anyway - since I reinstall frequently)
Now, when I buy a product that requires "product activation" I immediately go and download the crack for it. It generally saves a lot of hassle down the road.
Yes, I do buy the software I use (or use a GPL'ed version) - I just don't feel the need to jump through hoops to prove it to the software developer. | |
|  |  |  |  |  Kearnstd Elf Wizard
join:2002-01-22 Mullica Hill, NJ
| Re: Still no reason for DRM stuff. said by radarman :I believe you may have a legit right to "hack" that program. It wouldn't be the first time, either. I have actually had to download "cracks" to run software that I have a legitimate (as in paid-for) license to use. X-win32, for example, restricts you to 3 reinstalls, even on the same hardware. Not knowing that, I blew through my 3 installs in less than 6 months. So, even though I still have a valid maintenance license, I had to go and download the crack. (In all fairness, the company did offer me two "freebie" activations - but I decided to go with the crack anyway - since I reinstall frequently) Now, when I buy a product that requires "product activation" I immediately go and download the crack for it. It generally saves a lot of hassle down the road. Yes, I do buy the software I use (or use a GPL'ed version) - I just don't feel the need to jump through hoops to prove it to the software developer. Copyright Law grants you the right to make copies for personal use, so yes you can hack the DRM if you want to make a copy for personal use only. such as MP3s/AACs for your Ipod, etc. the law gives you a rightfull access to these copies and the music industry cannot legally fully deny them. -- [65 Arcanist]Filan(High Elf) Zone: Broadband Reports | |
|  |  |  |  |  |  AquaBlaze Premium join:2004-02-02 Encino, CA
| Re: Still no reason for DRM stuff. said by Kearnstd :Copyright Law grants you the right to make copies for personal use, so yes you can hack the DRM if you want to make a copy for personal use only. Ah, but now you're violating DMCA by bypassing copy protection services! True, you have the right to make a backup copy for personal uses...but if that involves breaking copy protection, you're now skating on the illegal side of the law here. This would be the big issue behind why people are upset with the existance of DMCA today.  | |
|  |  |  |  |  |  |   Fatal Vector
@sfldmi.ameritech
| Re: Still no reason for DRM stuff. Of course, you COULD just hook up a plain old CD player to your sound card and record in .WAV to your hard drive and then convert to MP 3. This is, of course, the fatal flaw in DRM, since there are oodles of recorder programs and the CD would have to work with regular CD players.
It is, perhaps, a harder way to do it, but, in the end, if one wants it bad enough...And, the added bonus is the DRM crap is stripped off the recording. | |
|  |  |  |  |  |  |  |  AquaBlaze Premium join:2004-02-02 Encino, CA
| Re: Still no reason for DRM stuff. said by Fatal Vector :
Of course, you COULD just hook up a plain old CD player to your sound card and record in .WAV to your hard drive and then convert to MP 3. This is, of course, the fatal flaw in DRM, since there are oodles of recorder programs and the CD would have to work with regular CD players. True, I know there are ways to defeat DRM, but that doesn't mean I have to accept it as a consumer product. If I have to arrange that kind of conversion, just to get to use the product in the way I want, I'd call that defective, and issue an expedient return back to the retail chain. | |
|  |  |  |  |  |  |  |   iamsomeone
@stmarytx.edu | isnt hooking up a CD player to your sound card also circumventing copyright protection? (albeit in another manner) Wouldnt this also technically be illegal due to the DMCA? | |
|  |  |  |  |  |  |   koolman2 Premium join:2002-10-01 Anchorage, AK edit: November 3rd, @03:40AM
| Nope. The DMCA cannot hinder or modify any other law set forth before. -- "I wonder if other dogs think poodles are members of a weird religious cult." -Rita Rudner | |
|  |  |  |  |  |  |  |  AquaBlaze Premium join:2004-02-02 Encino, CA
| Re: Still no reason for DRM stuff. said by koolman2 :Nope. The DMCA cannot hinder or modify any other law set forth before. They're not...they just interfere with the way backup technologies work today. (ie. you try and back up a DVD sans decrypting) Look at DVD Decrypter and DVD Shrink, which have essentially caved into industry pressure, thanks to the DMCA. Hell, the no-autorun "hack" inventor was to be charged w/ DMCA violations, for bypassing copy protection for MP3 ripping/home backup purposes.
The DMCA is alive and well, thanks in part that it doesn't explicitly modify our "fair use" rights. However, it's implementation very much so throws a kink in the procedure for home-backup purposes. | |
|  |  |  |  |  |  |  |  |   koolman2 Premium join:2002-10-01 Anchorage, AK
·GCI.net
·Clearwire Wireless
| Re: Still no reason for DRM stuff. It does, though. We are legally allowed to make a single copy for our own use. The DMCA states that you can't get past encryption, but that interferes with the original law, so it's null and void. -- "I wonder if other dogs think poodles are members of a weird religious cult." -Rita Rudner | |
|  |  |  |  |  |  |  |  |  |  AquaBlaze Premium join:2004-02-02 Encino, CA
| Re: Still no reason for DRM stuff. said by koolman2 :The DMCA states that you can't get past encryption, but that interferes with the original law, so it's null and void. Well, that's something one of the DVD-Backup software companies needs to ride out to court. However, if I recall, many so far have either settled, or weren't successful alltogether. | |
|  |  |  |   Blasterbator Sent By Grocery Clerks
join:2001-02-20 Jackson, MS
·Cox HSI
| I would have escalated that one immediately, starting with calling my credit card company and refusing the charge, followed by the normal other things, BBB, talk to his manager, etc. -- "If PCs are hard, then Macs are flaccid" -bb | |
|  |  |  |  |   Sweet Witch Be the flame, not the moth. Premium,MVM join:2003-07-15 Gallifrey | Re: Still no reason for DRM stuff. And to add to this, I would have printed off the webpage and shown the manager that the software was useless to ANYONE. -- Never argue with an idiot. Theyll drag you down to their level then beat you with experience. | |
|  |  |  |  AquaBlaze Premium join:2004-02-02 Encino, CA
| said by dvd536 :there was nothing about the online activation on the package and because the software was opened, the store manager refused to refund my money and he was firm on the fact. didnt even offer me store credit. Heh, I wouldn't settle for anything less than a full refund on a DRM purchase. Especially in your case, if a store owner refused to take the product back, noting that the product itself is defective, I would leave the product in their care, and stop payment on the credit card for that charge. Let the store argue with your credit card company about "forcing" a sale of a defective product. | |
|  |  |  |  |  cluth
join:2004-01-06 Anchorage, AK
·GCI.net
| Re: Still no reason for DRM stuff. Ah...but what if he didn't pay by credit card? Out of luck. This is why I *ALWAYS* buy things with my credit card.
Note: if a credit card company denies your dispute on a matter like this, go back to the booklet of Visa/MC/AmEx/Discover benefits that came with your card. Oftentimes there will be many extras, one of which may be a return guarantee. If the store refuses to take your return, this service may pay for the return. It's often handled by a separate entity than your credit card's issuing bank, though, so you'll have to look up and call a separate phone number. | |
|  |  |  |   hpguru Curb Your Dogma Premium join:2002-04-12
| Perhaps you should have uttered the magical words "State Attorneys General". I have never had a problem returning opened software or hardware when it was defective or incompatible in some way. -- Get hpHOSTS! Member ASAP The Bush Era is over. The Bush Error is not. | |
|  |  |  jester121
join:2003-08-09 Lake Zurich, IL
·ViaTalk
| To really stick it to Sony (and get their retailers to exert some pressure) the thing to do is keep taking it back, report defective, and exchanging it for an identical copy. This is permitted by most of the big chain stores in their return policy, because there's a certain percentage of CDs and DVDs that are flawed right out of the package.
If enough people do this 10 or 15 times with the same title eventually someone will notice the huge pile of manufacturer returns sitting in the back room... | |
|  |   2kmaro Think Premium,ExMod 1 BC join:2000-07-11 ColossalCave clubs:  
edit: November 3rd, @08:09AM
| Let's see if they reply - or just send the RIAA dogs after me. Sent this to them via the web support request page:
----------------- The problem is SONY installing any software on my computer that changes the way my operating system operates.
I believe that's called a VIRUS or possibly even a TROJAN and in most cases it's illegal to put it there.
This crippling ware will NOT come near my computers and if it does, I will find some way to sue your butts off.
No, not some 16-year old song thief (a.k.a. pirate) - but rather an employeed adult male with spending dollars to prove it.
FIND A NEW BUSINESS MODEL catering to selling singles inexpensively rather than selling albums with 1 good track and 11 pieces of trash and you'll fare better in the new market place.
In the meantime, no SONY labeled CDs for me at all. Period. None. Nada.
And no SONY branded anything if I can help it - and there are 4 SONY branded CD/DVD players here in my house right now - won't be any more.
Mess with things I own without my permission and I take a very strong dislike to all responsible.
While I hate a thief, I abhore someone who would invade the privacy of the things I own, as my computer with which I make a LIVING and if you screw it up so that it either doesn't work or causes me to release developed software that doesn't work as tested to a client, you're messing with my livelyhood. Not nice, and I flat won't risk it. Hence - No SONY in my world.
Screw Sony, screw RIAA, screw the money hungry S.O.B.s of the world that won't work toward helping the consumer in a meaningful fashion.
EDIT Received their reply... Sony BMG and First 4 Internet have just released an update that will completely remove the rootkit based DRM content protection software and replace it with a non-rootkit DRM technology that is compatible with all current security protocols. To ensure the security of your system, please visit their software update website to obtain and install Service Pack 2 at:
»updates.xcp-aurora.com
If after this update, you still wish to uninstall our software, please visit the form below using the computer where the software is currently installed and you will be emailed an uninstall link within 1 business day (M-F).
»cp.sonybmg.com/xcp/english/form9.html
Your "Case ID" is: removed.
TIP: Our uninstall request form will require a small ActiveX plug-in (from First 4 Internet). Be sure to also temporarily turn off any pop-up blocker software. Although a non-ActiveX process is in development, currently, our online process is the only option. Should you prefer to wait for the next uninstallation version, one is due to be released later this month at: »cp.sonybmg.com/xcp/english/updates.html
Thank you for the opportunity to be of assistance.
The Sony BMG Online Support Team | |
|  |  |   trparky Bite My Shiny Metal Ass Premium,MVM join:2000-05-24 Cleveland, OH clubs: | Re: Still no reason for DRM stuff. I couldn't have said it better myself! | |
|  |  |  TheWickerMan
join:2002-04-09 Enola, PA
| Kind of ironic that the word "aurora" is part of the URL. Really instills a feeling of trust in me.  | |
|  |  |  WiZZLa Insert Meaningless Text Here -Run 4a Mod
join:2003-11-09 Canada | Kudos to Sysinternal Thank you Sysinternal & Mark Russinovich for revealing this. If Sony & First 4 Internet weren't caught, we wouldn't have been told or offered a partial "fix." | |
|  |  |   BonezX Basement Dweller Premium join:2004-04-13 Canada | Re: More reason to pirate kinda funny how it turned around eh.
to get music you used to have to get mailware ridden crap to download it. | |
|  |  TheWickerMan
join:2002-04-09 Enola, PA
| said by toddbs98 :It seems to me this gives people more reason to pirate music and get something they know is safe than buy malware ridden crap from the big music companies. I've been saying the same thing for years, ever since the first destructive (and half-assed) copy protection came out: Ironically, it's actually now safer to download an illegal copy than it is to buy a legitimate one. | |
|   DiscardedVet Premium join:2005-04-06 Sturgis, SD
| Why The Sony Contact For Removal ? Now, I do realize that ridding a PC of a rootkit can be daunting, and still render a PC useless - I have to wonder if there are any other reasons one must contact Sony for removal? Is there information from what the rootkits apps have acquired that Sony wants? Does the Sony removal actually remove it?
Hardly "paranoid" questions, considering the issue.
DV -- Bush is the Prez....Think Patriot Act II....This outspoken dissident....In jail I'll be too. | |
|   treetop1000
join:2003-11-07 Lexington, KY
| BMG's demise I can tell you that there will be lawyers making huge sums of money off this cheap attempt to control content. I'm also quite sure that there will not be any compensation for the true victims of this fiasco, the actual users who purchased this. Which brings up another question: could Sony be sued for hacking into computers, as this could be an exploit that would create opportunity for other criminals? Can we take on the RIAA in the home court? Under US law? Hmmmmmmmm | |
|  |   brooklynman4
join:2004-09-07 Brooklyn, NY | Anything is possible There are ways to for everypath in life and also same goes for techology. | |
|   plk bo may sleep in loft Premium join:2002-04-20 Ogden, IA
| Where do I get this???? Where to I get this crap from? A Sony CD or what? I just need to know so I can be sure NOT to buy any of it. I will go without.... No thanks Sony. -- Thermaltake 2000a/Asus P4C-e/p4 3.4/ocz3500 2x512/WD.2x200g/raptor2x74 raid 0/ATI 9600/APC sua 1500/Logitech z-680/ Samsung 213t LCD/MX 1000 | |
|  |   grcore GOP FAIL
join:2003-12-06 usa edit: November 2nd, @05:06PM
| Re: Where do I get this???? If you download the P2P version of the music, chances are slim that it will have this DRM in it.
Sony's tactics are likely to drive more folks to P2P...
lol | |
|  |  |  |   packetscan Premium join:2004-10-19 Bridgeport, CT clubs:
·Optimum Online
| Call Who for what? Your joking right? OMG your not!
I have to call Sony for instructions? That's just total Ass!
Anyone else see a privacy issue there?
Sure they can check there website logs for visitors but this is much more intrusive.
They shouldn't be including this Type or DRM "." | |
|   somebodeez Premium,MVM join:2001-09-24 here
·Comcast
| AnyDVD tackles Sony DRM Rootkit VirusSince March 2005, Sony BMG is using a rootkit-based DRM system on some newer audio CDs. This DRM system is a serious hazard to each Windows based PC. Well known websites like F-Secure.com and SysInternals.com are confirming this exposure.
If AnyDVD is installed and active on a PC, this new so-called "Sony DRM Rootkit Virus" has no access to the operating system and the affected audio CD appears unprotected regardless!
»www.cdfreaks.com/news/12624 | |
|  |  gatzdon
join:2002-10-25 Lake Zurich, IL
| Re: AnyDVD tackles Sony DRM Rootkit Virus said by somebodeez :Since March 2005, Sony BMG is using a rootkit-based DRM system on some newer audio CDs. This DRM system is a serious hazard to each Windows based PC. Well known websites like F-Secure.com and SysInternals.com are confirming this exposure. If AnyDVD is installed and active on a PC, this new so-called "Sony DRM Rootkit Virus" has no access to the operating system and the affected audio CD appears unprotected regardless! » www.cdfreaks.com/news/12624 Any idea if AnyDVD would permit you to skip the required comercials at the beginning of the DVD (heck even the menus make you wait for the animation to finish). Do you know how long 2 minutes can be when you have a 3 and 4 year old who want to watch their movie NOW. -- $100 placed at 7 percent interest compounded quarterlyfor 200 years will increase to more than $100,000,000 --by which time it will be worth nothing.- Lazarus Long | |
|  |  |   trparky Bite My Shiny Metal Ass Premium,MVM join:2000-05-24 Cleveland, OH clubs:
edit: November 2nd, @07:45PM
| Re: AnyDVD tackles Sony DRM Rootkit Virus AnyDVD |
Yes, it does. You can jump right to the main menu of the DVD and it even removes that FBI shit. | |
|  |  |   somebodeez Premium,MVM join:2001-09-24 here
·Comcast
| said by gatzdon :Any idea if AnyDVD would permit you to skip the required comercials at the beginning of the DVD (heck even the menus make you wait for the animation to finish). Do you know how long 2 minutes can be when you have a 3 and 4 year old who want to watch their movie NOW. Oh yes indeed - those are very long minutes! | |
|   DiscardedVet Premium join:2005-04-06 Sturgis, SD
edit: November 2nd, @05:23PM
| PC Admin Rights A Must To Listen Here's something else I just noted from Sony's FAQ, which, in of itself circumvents what PC users are urged to do - not run under Administrative rights; yet, within Sony's minimum requirements to listen to these CD's is that the user must have Administrative priviledges.
Go figger
Has anyone seen a copy of the EULA? I am curious as to the wording that states a rootkit is being installed, that unauthorized removal of that rootkit may void any further use of ones own damn CDROM.
DV -- Bush is the Prez.... Think Patriot Act II.... This outspoken dissident.... In jail I'll be too. | |
|  |   redxii Premium,Mod join:2001-02-26 127.0.0.1 | Re: PC Admin Rights A Must To Listen Look on the bright side, at least the limited account will stop this unauthorized activity. | |
|  |  |  No_Code
join:2003-12-12
| Todays Legal Climate Given todays legal climate where somebody can sue someone else for pretty much anything, I don't think that it would be too hard to sue against Sony for this, especially if data loss has occurred as a result of their product. As the original article suggests, an unskilled person could seriously mess up their computer if they attempt a "surgical removal" of this draconian piece of software. However, what most computer-savvy people would do is reformat the computer.
For the non-computer-savvy, the cost(s) of removing this software can be significant, both in terms of actual downtime (provided that the affected system is central to ones livelihood) and the costs to hire someone to remove the software and/or reinstall the operating systems. I'm not an aspiring lawyer or anything, but I can say with confidence that Sony/First 4 Internet is treading on some shaky ground with this piece-o-chit software. | |
|  |   Vchat20 Landing is the REAL challenge
join:2003-09-16 Warren, OH | Re: Todays Legal Climate couldn't have said it better myself.
BRING ON THE LAWSUITS!!  | |
|  nasadude
join:2001-10-05 Rockville, MD
·Comcast
| they want us to trust them now! given that the guy that found the sony rootkit implies it was crappy programming, why should anyone trust them to patch it right?
I sure as h e double hockey sticks wouldn't trust them unless they released the patch source code for people to look at. | |
|  |   slimpickinz
join:2003-11-29 Conyers, GA
| And check out this CRAP! thought I would see what they were offering via patch.... unbelievable.... | |
|  |  |  Just Bob Premium join:2000-08-13 Spring Hill, FL
edit: November 2nd, @08:05PM
| Re: And check out this CRAP! said by slimpickinz :thought I would see what they were offering via patch.... unbelievable.... Yes. To install their patch or remove their software you must allow them to install an Active X control on your system.
To First 4 internet: I hope you find an honest way to make a living real soon now.
To Sony: This is about music. That which lifts the heart and soothes the soul. To think people should give you control of their computer for a song is sick, twisted, and corrupt. | |
|  |  |  |   3SGTE ST215W Premium,MVM join:2000-11-23 there clubs:
| Re: And check out this CRAP! Now that is comforting!
Brings to mind "out of the frying pan and in to the fire".
I wonder if they already had the response/fix prepared, expecting a firestorm to hit eventually? -- The preceeding post may contain dry humor. | |
|  |   91439306 15,000 Watts of Bass Power
join:2002-10-16 New Milford, CT
edit: November 3rd, @12:19AM
| Re: they want us to trust them now! Apparently, someone found the developer's forum that helped these idiots program the CD driver filters for this DRM function. The thread is here:
»66.249.93.104/search?q=cache:hDm···read.cfm
...and it is clear from this statement, why the software is so badly-written:
"What I'm trying to achieve is to filter SCSI Commands sent to a CDROM drive. What would be the best approach for me to do this while being able to load the driver dynamically? I am very new to programming drivers so if I sound un-knowledgeable then it's because I am." [emphasis mine]
Yes, it is a root kit, and it cloaks itself. The EULA at the UK site of the DRM developer has been changed to reveal the fact that software is being installed. Oh, and you have to be logged as Administrator to play a CD with this "feature".
The whole process sounds like hacking and is probably skirting the extremes of the law. Expect this to be replaced with something else. Meantime, boycott the Sony CDs and DVDs.
From the Sysinternals web site, comes some very interesting info on the company that hacked together this DRM:
"First4Internet, eh?... let's see... according to public records, they were incorporated 24/11/1999. In 2004 they had a turnover of £709,941 and operating expenses of £1,301,546 -- meaning an operating loss of £591,605. In the last five years they have, on average, lost £541,067 a year. For 2004, their credit rating is "HIGH RISK" (complete with capitalisation). Meanwhile, the four directors share annual renumeration of £224,413 between them (average £56,103 each).
One of the directors, Nicholas Bingham, (appointed in 2002) was director of "Sony pictures home entertainment Ltd." from 1989 to 1997, and director of "Sony pictures television production UK Ltd." from 1996 to 2000, and director of "Sony digital radio europe Ltd." from 1994 to 2000.
A cynic might say Sony selected this inept copy protection technology because it was supplied by one of thier cronies. The reason this is a bad business practice can be seen by the software's many failings."
-- Take care,
Mark & Mary Ann Weiss
Hear my Kurzweil Creations at: »www.dv-clips.com/theater.htm
'»www.mwcomms.com/auctions.htm
'»www.mwcomms.com
'»www.adventuresinanimemusic.com
| |
|  |  |   slimpickinz
join:2003-11-29 Conyers, GA
| More Rhetoric From SONY I said to them: Your DRM installed unauthorized software on my machine with no method of removal. This is unnacceptable & I will no longer purchase SONY products. Period!
They say in response: Thank you for contacting Sony BMG Online.
Sony BMG and First 4 Internet have just released an update that will completely remove the rootkit based DRM content protection software and replace it with a non-rootkit DRM technology that is compatible with all current security protocols. To ensure the security of your system, please visit their software update website to obtain and install Service Pack 2 at:
»updates.xcp-aurora.com
If after this update, you still wish to uninstall our software, please visit the form below using the computer where the software is currently installed and you will be emailed an uninstall link within 1 business day (M-F).
»cp.sonybmg.com/xcp/english/form9.html
Your "Case ID" is: xxxxxxx.
TIP: Our uninstall request form will require a small ActiveX plug-in(from First 4 Internet). Be sure to also temporarily turn off any pop-up blocker software. Although a non-ActiveX process is in development, currently, our online process is the only option. Should you prefer to wait for the next uninstallation version, one is due to be released later this month at: »cp.sonybmg.com/xcp/english/updates.html
Thank you for the opportunity to be of assistance.
The Sony BMG Online Support Team CC2X John | |
|   treetop1000
join:2003-11-07 Lexington, KY edit: November 2nd, @07:22PM
| The line in Vegas is..... ---- someone else said it more eloquently ----------- | |
|   DataRiker Premium join:2002-05-19 Metairie, LA clubs: | should be this should be added to antivirus programs for removal, since thats really what it is. | |
|  BullroarerT
join:2003-10-08 Fountain Hills, AZ | any Sony Viao users out there Anybody know if Sony incorporated this DRM software into their preconfigured Sony Viao machines? | |
|  TonyB9
join:2005-05-20 Novato, CA
| No More Sony Products For My Family Wow...what underhanded BS.
We were just about to purchase SONY's top-of-the-line HDTV and sound system.
But, after reading this thread, we'll NEVER buy ANYTHING made by SONY ever again!!!!
I'm also going to make sure ALL my relatives, friends and co-workers hear about this. | |
|  |  |   yukycg
@optonline.net | Re: Active X an |
|
|
|