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AOL tells their DSL customers
service will end by July 8th
(old news - 09:32AM Thursday Jun 23 2005)
tags: dsl · competition
AOL sent out an email to its remaining high speed DSL customers on Tuesday, telling them that the service will no longer be available after July 8th. The emails say: "As of July 8, 2005, America Online will no longer provide your high-speed DSL connection as part of a bundled offer that was previously available. If you do not contact America Online by July 8, 2005, you will automatically be switched to your previous AOL® price plan, which allowed you to enjoy the AOL service through dial-up access, as designated in your AOL® for Broadband Terms of Service."
As the Modesto Bee article says, AOL was simply unable to make any money by re-selling DSL to its own customer base.

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Forums » AOL tells their DSL customers
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Post a:

trparky
Bite My Shiny Metal Ass
Premium,MVM
join:2000-05-24
Cleveland, OH
clubs:

1 edit

Didn't they do this before?

Didn't they do this before? I remember another time that AOL left their users up a creek without a paddle.

ArchAngel21x
MacFan Pro
Premium
join:2001-10-28
Lincoln, NE

Re: Didn't they do this before?

Yes. They used to resell cable service over Time Warner lines.
aeiouy

join:2004-08-05
Fort Worth, TX
Run by progressive thinkers. Getting out of the broadband business as a commodity provider is genius!

fiberguy
My views are my own.
Premium
join:2005-05-20

What's the big deal? If you could get AOL DSL, then you can get DSL from your telephone company. If I recall, DSL from AOL was still about $50.00. DSL from your phone company should be the same if not cheaper.

SO why the BBR bitching? This isn't new news, it's been out there. If people chose to wait until the last day, then let them have dial up.

AOL has been on a path to restrcuture itself with the changing times to offer something that is usefull with current times. AOL does have a place for some people - it's obvious not many people here, so keep that in mind as you bash AOL.

This sounds like a biased post to flame a BBR discussion if you ask me.

precision blogger

@sarnoff.com

(Get dsl from their phone company)

Yes, they can get DSL from their phone company. And then they can try to cancel their AOL subscrtipion, they won't need it any more.
-the precision blogger

siforekx

@aol.com

Re: (Get dsl from their phone company)

Well I recently learned that there are many options when you go to a high speed connection. Yeah, you can go to your local phone/cable company, but AOL offers "AOL high speed" through "Covad" for cheaper than $50 a month.
1.5mbps connection with AOL - $29.95
3.0mbps connection with AOL - $39.95

And if you you want a faster connection you can get "Time Warner Roadrunner(5.0mbps)" with your AOL for the same exact price as you would normaly pay for just Roadrunner.

I actually don't have AOL high speed or Roadrunner in my area, but I got a "Stand alone DSL connection from my phone company for about $20 a month. And I pay $7.95 a month to AOL for their service with it.

Many people say "well if you have DSL already, why do you need AOL?" and the answer is this:

AOL provides a completely free security package with Mcafee that's always updated, normaly costing anywhere from $50 to $70 a year. Plus there are even more things that they offer now that I have high speed.

If you have/had AOL and you are currently on or going to high speed I highly suggest you call AOL to ask them how this benifits you.

Just call them, they'll hook you up!

ctceo
Premium
join:2001-04-26
South Bend, IN
clubs:
Hmmm, last time I checked they just threw me in the canoe, pushed it into the rapids, and said have a nice trip. They never gave me a pair of oars.

skyfreedomdo
Premium
join:2003-01-01
Boise, ID

LMAO!!! AOHELL does it again!

Talk about shooting themself in the foot. Do they have any toes left? IDIOTS
--
SKYFREEDOM NETWORKS
Whatever the angle; We've got you covered.

trparky
Bite My Shiny Metal Ass
Premium,MVM
join:2000-05-24
Cleveland, OH
clubs:

1 edit

Re: LMAO!!! AOHELL does it again!

No, the question is...Do they have any feet left? What are they standing on? Their bloody stumps?

Combat Chuck
Too Many Cannibals
Premium
join:2001-11-29
Erie, PA

Re: LMAO!!! AOHELL does it again!

AOL is like Hesh from Sealab. Dangling his hand in the water with a hotdog trying to get the shark to give him back his franks...which he was using for feet on his stick legs...which were replaced by sticks after the shark bit them off the first time.

Hesh: Stupid Bastard swimming around in there laughing his ass of with my freakin' arm hanging out of his stupid AHHHH!
Stormy: Now hes got your arms and the frank.
Hesh: Ahh Damn it that was my last arm.
--
Beagles really should come in convienent 10 packs.

Kfedka
Premium
join:2005-05-06
Spokane, WA
Congrates AOL, you do it agian!;)
bluesunshine

join:2001-11-12
Jacksonville Beach, FL

AOL sucks

AOL is running themselves to the ground. They just recently decided to move their Netscape internet service registration queue to India. It was created in Jacksonville with american ccc's and they just said screw you, your job is moving to India.
I'm so glad I left when I did to do tech support for a company that Doesn't go overseas!

oKubricko

join:2001-08-06
Miamisburg, OH
clubs:
·RoadRunner Cable
·EarthLink

Re: AOL sucks

AOL is actually in a partnership with Covad. AOL will give their users an option of transferring their service to Covad.
--
If you can spend a perfectly useless afternoon in a perfectly useless manner, you have learned how to live. - Lin Yutang

dddane

join:2002-01-10
Chicago, IL

Re: AOL sucks

i think you're right... there was a release on this site a few weeks ago about that... the author or poster of this article seems to have choicefully left that small detail out..
ms9723

join:2005-01-17
Springfield, MO

hey there, AM SBC REP, HAVE SEEN DSLAM INFO, THEY ARE LEASING FROM SBC, NOT COVAD, WE ALREADY HAVE NOTIFIED EVERY DSL CUSTOMER AOL HAS THAT THEY WILL RECIEVE SBC DSL IF THEY DO NOTHING @ $29.95 PLUS WHATEVER AOL CHARGES FOR THERE AOL FOR BROADBAND SERVICE, WITH NO SERVICE INTERUPTION AT ALL, THEY ALSO HAVE THE OPTION TO DO FULL ISP CHANGE BY CONTACTING EPC @1-877-722-3755 AND WOULD GO TO SBC.YAHOO.COM/DSL TO DOWNLOAD SOFTWARE

reflex9

join:2004-02-09

AOL®®®®®

Does AOL always use ® in it's emails to customers? That would be very lame.

gissa
I Hit Things With Sticks

join:2002-01-28
Hyde Park, MA

They actually have a compelling deal via Covad

AOL now offers DSL + AOL service via Covad for $29.95 / month (12-month commitment). Wonder how they are doing attracting customers with this deal. The way I see it is they give Covad about $12-13 bucks ($5 of which is for the line-sahring fee to the bell) and keep the $17-18 for themselves. Obviously this is less than the margins they make on dial-up ($23.95) but they get a stickier customer this way that is probably happier.

Link below:
»tinyurl.com/bpmj7
Chosen1

join:2001-08-05
Orange Park, FL

Nice try in softening the blow

quote:
...enjoy the AOL service through dial-up access...
Like anyone coming off DSL service involuntarily will agree with that statement.

-Chosen1
--
I think it's wrong that only one company makes the game Monopoly.
bmn
? ? ?
Premium,ExMod 2003-06
join:2001-03-15
hiatus

Re: Nice try in softening the blow

said by Chosen1 See Profile:

quote:
...enjoy the AOL service through dial-up access...
Like anyone coming off DSL service involuntarily will agree with that statement.
You would hope so... However, after having talked to someone the other day who thinks that AOL is the best thing since sliced bread, many people aren't going to care because all they want is their email and the AOL content/interface.
--
Its back... From the dead.
Since the dawn of time, man has yearned to destroy the sun. -CM Burns

packetscan
Premium
join:2004-10-19
Bridgeport, CT
clubs:
·Optimum Online

Aol can't turn a profit, not many other can either

This is Far Deeper than AOL.. This is the Hold that the Big boys have on all the land lines. Where i am SBC owns the lines they will be happy to rent them to you but not at a significant savings, therefor reselling services isn't very lucrative. And GOD forbid something goes wrong they (SBC) will never admit guilt it's always the (resellers) equipment that is causing the outage. In my experience they have used this line time and time again only to be proven wrong. Then SBC pitches to the state legislature that it costs them to much to open there network. It costs to much because of there (SBC) incompetencies. The Telco industry has us by the $%#$%. This is evident all over the world.. for instance i can get a 100mb line in south Korea for under 100 us dollars per month. But a cable line in the Us costs more than half that. We seriously need to start lighting more fiber and stop it from sitting there dormant
--
Who do you want to pay off today?

blackjeep

join:2001-07-12
Atlanta, GA

Re: Aol can't turn a profit, not many other can either

Then move to South Korea. Or better yet, North Korea, where you won't have any internet access at all!
Eek2121
Lovin Verizon FIOS

join:2002-10-12
Flanders, NJ

Re: Aol can't turn a profit, not many other can ei

South Korea has internet access, my brother who is in the military was on a wireless connection early this morning (evening for them)

NyQuil Kid
8f The Nyquil Kid

join:2001-01-06
Brick, NJ

Re: Aol can't turn a profit, not many other can ei

It's easy for an entire to be wired/wireless when its the size of a small US state....

[8F] The NyQuil Kid

wings10
I Am Legend
Premium
join:2004-06-09
South Elgin, IL
Why pay AOL for DSL when you can get DSL direct from SBC for $14.95 a month. Simple people out there.
algolly

join:2003-08-28
New York, NY

another missed opportunity

Yep, don't have the link but I remember when you said that AOL mothership was piloted by a test monkey on the hard stuff. They should have _offered_ AOL users a discount on RoadRunner -- but maybe the two pieces of the empire never talk to each other?

Lowtarget
Premium
join:2003-12-22
Alger, OH
clubs:
·RoadRunner Cable
·magicjack.com

Re: another missed opportunity

Just think about those that got the dsl service befor the e-mail was sent out. Now they got to change over and be without dsl for a couple or so days. While the dsl service is being moved over.

At the end of last year. The dsl provider I started with just resells the service from the local phone company. Then I wanted to change my dsl service to the phone company it self. Since I would have a more of a direct support. Even though it was still on the same lines I was without dsl for like 3 days.

PatrickPass

@147.134.x.x

Re: another missed opportunity

Lowtarget, they regions they are now cancelling have been void of new sign-ups for a while now. The only available plan to sign-up to is the one provided through Covad which is new and will stay.
jsouth
Jsouth

join:2000-12-12
Wichita, KS
I don't think they could as part of the merger. They had to keep them separate.
--
BTK is Caught!!!!
w8ufo

join:2000-11-02
Evanston, IL

DSL Ads Still Running?

I could have sworn I just saw an ad for DSL $26 over the weekend......they touted it as a secure high speed connection....supposedly "safer".
timmylc

join:2005-01-15
Port Orchard, WA

nfw

no-f,ing-way ... and i thought microsoft was messed up...

please....

GlenQuagmire
Giggidy Giggidy Giggidy Goo
Premium
join:2004-02-16
Grand Rapids, MI

AOL Customers

Does that mean of the 4 customers need to find a different broadband provider.

kapil
The Kapil

join:2000-04-26
Chicago, IL

I don't understand

Is this the OLD DSL service AOL offered for $49.95 or the new one where they are reselling Covad for $29.99?
--
Stand Up For Free Speech! - »www.eff.org

Rob A
Jets AFC Championship
Premium
join:2005-01-17
Pompton Plains, NJ

Re: I don't understand

The old service...

pokesph
It Is Almost Fast
Premium
join:2001-06-25
Sacramento, CA
clubs:
·Comcast

ByeBye AOL

well - really.. you didn't need anything AOL anyway... so now even AOL is telling you this (like, DUH!)

At least those displaced will have a chance at decent service..
--
Webmaster Steve
- - - - - - - - - - - -
»ppnhosting.com
»sphenterprizes.com
»pokemonpalace.net

rob_in_chatt
Premium
join:2004-09-17
Chattanooga, TN

Goodbye

well all good things must come to an end sooner or later. wait LOL this already happened in 1995 hahahaha

jdrtech

join:2004-08-01
Staten Island, NY

Re: Goodbye

AOL WAKE UP!!! FIOS IS COMIN TO TOWN!! HAHAHAA

MENINBLK
Premium
join:2000-01-25
Yonkers, NY
clubs:


1 edit

NO FiOS in Yonkers

Not in Yonkers, it isn't...

Mayor has an injuction against Verizon
installing FiOS boxes in the street.
He has already arrested Verizon employees
for disobeying his court ordered injunction.

Pete...
--
You're just jealous because the voices only talk to me...

Hrmm

@147.134.x.x

Story not all the way true? Or not fully realized?

My aunts have AOL with DSL (active for 3 years?), and they haven't gotten the cancellation e-mail? Is the story not entirely true then?

Rob A
Jets AFC Championship
Premium
join:2005-01-17
Pompton Plains, NJ

Re: Story not all the way true? Or not fully realized?

Is is AOL BYOA or DSL through AOL?

FiosMan007

@199.89.x.x

Re: Story not all the way true? Or not fully realized?

Forget AOL and move on to Fiber Optic thru Verizon. 15megs down and 2 megs up.

Hrmm

@147.134.x.x
Through AOL. The article almost seems to imply that it's only the rest of SBC region that is getting cancelled. The telco in question is Qwest.

LatinTek

join:2004-06-03
Flushing, NY

AOL Broadband

My girlfriend has AOL Broadband. She hasn't gotten an email yet. What's the real story on this?

JoshNJ
Premium
join:2001-12-25
Freehold, NJ

Re: AOL Broadband

said by LatinTek See Profile:

What's the real story on this?
what real story? everyone with aol dsl will be disconnected on july 8th, end of story
--
I support the RIAA

Guest62

@aol.com

FAKE

I actually just purchased aol highspeed and ive seen the add on may sites recently if they were gonna cut it off the would not have made the whole one year agreement thing

JoshNJ
Premium
join:2001-12-25
Freehold, NJ

Re: FAKE

said by Guest62:

I actually just purchased aol highspeed and ive seen the add on may sites recently if they were gonna cut it off the would not have made the whole one year agreement thing
you say aol highspeed, do you mean AOL DSL?

»www.modbee.com/business/story/10···58c.html

doesn't matter if you just signed up for a year, you are still going to be converted to dialup on the 8th
--
I support the RIAA
VikingStorm

join:2002-06-25
Omaha, NE

Re: FAKE

Don't be spreading that BS. AOL is cancelling the "old" DSL accounts that have been there under the old AOL bundling plans with various telcos. AOL has not been accepting any new customers to the now about to be cancelled plans for a while now. The one year plan is the only active and new plan involving Covad.

LatinTek

join:2004-06-03
Flushing, NY

Re: AOL Broadband

AOL made this comment before. She didn't get the email then. We just want to know if AOL is REALLY going to discontinue their Broadband service. Not much time to start looking for a new ISP if you ask me.
bhorow

join:2004-05-17
Forest Hills, NY

Everyone should read more carefully.

Boy people can't read. If the e-mail as mentioned. Its the unbundling of the offer. So all you have to do is say I want AOL BYOA plan. It just means it won't be bundled together with DSL. Where dsl company does the billing.

Unbundled offers will be fine. Therefore you just need to contact aol and talk about BYOA plan. Any bundled discounts probably will be discontinued,is just a guess.

This probably just means they have to have to pick a new pricing plan with AOL. This probably means that bundling relationship with DSL expired.

Everyone read the posts. Plus if your in a Time Warner Cable area look for more news ahead.
masterdave23
Premium
join:2002-11-21
Satellite Beach, FL

Re: Everyone should read more carefully.

most of theses AOL DSL Peeps will be going to RR or BH
hangin67

join:2002-12-06
Mansfield, OH

Ha ha ha ha ha!!

Buh-wah hahaha ha ha ha ha ha WAh HAHAHA!!! This is the best news ive heard in a long time. It shouldnt be long now until they send everybody emails that says they will no longer provide your dial up connection service.
Ha Ha Ha Ha ha!!!
masterdave23
Premium
join:2002-11-21
Satellite Beach, FL

Re: Ha ha ha ha ha!!

yea man just more dam noobs for xbox live

SDFOX 7

@aol.com

RE: AOL

I don't think AOL is going anywhere.

There are 21.7 million loyal AOL users in this country. I'm one of them.

Despite the subscriber declines, what many people don't realize (or don't want to) is that AOL remains a highly successful and profitable company that brings over 1 billion dollars yearly to its parent company Time-Warner through its dial-up operation. Read any magazine today and you will see that. Business Week, CNN, etc.

Long live AOL. SDFOX7@aol.com
Forums » AOL tells their DSL customers


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