said by File Quit :

You would think they would keep a close eye after that major outage last week. Oh well, we have backup DNS servers

said by pkarlos_76 :

You really think ths is comcasts fault, let me see the issue begins with latency, and timeouts, then escalates into a fullblow outage. Making the DNS servers in accessible, needless to ask, what outside force could be taking down the servers?

said by pkarlos_76 :

You really think ths is comcasts fault, let me see the issue begins with latency, and timeouts, then escalates into a fullblow outage. Making the DNS servers in accessible, needless to ask, what outside force could be taking down the servers?

said by MillenniumZE :

Just called comcast they said With in 2 to 3 hours (It's 8:53 pst time ) the DNS problem should be fixed there working on it now. every day is getting to be really ***king annoying lol

said by Phoenix__1 :

With Verizon it's only 29.95 for the same speed 3MB download, but you get a higher upload speed of 756kb. Comcast still uses 256kb max. Although I personally do not worry about my home upload speed.

My advice... Go with another provider if you can. I was lucky enough to have finally been able to sign up with Verizon. It took a while to get it at my address, but it's here & I'm not looking back.

said by Phoenix__1 :

I had Comcast for the longest time. Only because they where the only high speed Internet service in my area. Through out that whole time, my system was hacked into and their abuse department slept and replied with auto email only. Less then 5min after the tech had hooked me up, it had already started.

said by Fluker :

Um, it's your fault your system was compromised.

I would NEVER think to connect any of my computers to the internet without a NAT box of some sort.

Once just for humor I let my girlfriend connect directly to her DSL. It wasn't 30 minutes later that the lights were going nuts because the machine had joined some bot army.

Do this for a secure system
(Although its relative because this applies to XP)
•Get a router - I can't stress the importance of this enough!!
•only install the updates that will install on install whatever active-x plugins you need and then DISABLE active-x downloading entirely
•Create a User account (or limited as the account wizard likes to call it) and make that your daily use account. - Do not use a full privileged account unless you know of EVERY program that has the potential to run on your computer
•Don't go to free porn sites, do any kind of searches for free screensavers or go to shady ringtone sites.

Basically, once your computer is no longer able to be reached from the outside (thanks to the router) and internet explorer is patched against most common exploits (because of the pre SP1 updates), you should have very few problems unless you have a hobby that involves kazaa, actually listening to websites that claim you have spyware, or ruining privacy for the sheer joy of it.

Doing that ought to solve about 98% of "comcasts" issues

said by neftv :

You know I would think that DHCP, DNS, Email, Newsgroup those kind of services that been around for a while for any ISP would be the last to go wrong just because I thought that knowledge in those things would be rock solid and just work because they have them down pat. I guess I am wrong or the ISP has some new IT people just learning the ropes.

said by Morac :

The main problem is that the DNS servers seem to stop responding. Previously Comcast had multiple DNS servers throughout the country. They thought it would be a good idea to consolidate all these servers into a handful (probably to save money). Unfortunately this is what happens when you put all your eggs in one basket.

said by nixen :

You sure they actually cut down on the number of name servers and didn't simply put them all behind a geographic redirector type of network appliance?