US Broadband industry, are you listening?
Our top 10 gripes - Number 10
(old news - 04:06PM Wednesday Mar 23 2005)
Over the next few days we're going to run a reverse countdown of what we believe to be the top 10 problems that beset the US broadband industry, one problem at a time. So, without further ado, we bring you, number 10 of a list of top 10 customer to industry gripes: 10. Get out of the slow lane! Immediately increase speeds to the technical last-mile maximums. Will giving your customers 10mbit instead of 2mbit break your profitability? are you that financially unstable? In our opinion, customers get what they want anyway, they just have to sit around for longer fuming about it, whereas, high speeds will encourage content providers to live up to the capacity, grow the industry, and, in the end, bring you more customers and a healthier bottom line. Recent moves by some players to an entry level speed of 3Mbit are about 3 years overdue. And while you are at it, increase upload speeds as well. Don't make excuses. Are you really not resourceful enough to match products in Korea or Japan? Experience overseas, and experiences with a few brave US providers, shows that there are no technical barriers to offering true high speed service. Holding back the highest speeds in the hope the mythical $150 a month subscriber will flood your bottom line with profit is just delaying the development of the whole digital industry. Coming up next: #9 - Is it 39.95 a month, or not?
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Racerbob
join:2001-06-24
Webster, NY
 ·FrontierNet Intern..
 ·RoadRunner Cable
1 edit | I agree I agree. I remember RoadRunner back in '98 when I first got on the net. Talk about fast ! Then they turned down the speed to 2000 kb/sec several years ago without telling anyone. Sneaky B@#$#@!$ ! And speaking of more download speed...along with the 5000 down we presently get, how about 768 up ? | |
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Wills
join:2001-01-03
Port Charlotte, FL | Re: I agree Great idea! That way we can hit our bandwidth limits that much quicker!
Now make sure you have bandwidth limits as #9...
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I have a shaved head, a goatee, and tatoos. Don't you realize the rules don't apply to me. | |
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rattler720
@cox.net
thumbs down from:
Andrew J 
| Re: I agree This is all great, however; ltry living in a small town in Southern Missouri where the T1 lines are primary and the T3 lines are a gleem in someone eyes and then pay for 4.0MB down and get 510K and 768 UP and 41K. There is a long way to go for the AVERAGE users. | |
| | | aarskringspi
join:2004-10-02
Springfield, OR
| You dont hit bandwith limits any faster with 100 mbps than with 10mbps. If you down load 200 GB's a month on your 6 mbps line are you really telling me youll download 500 GB's on 100 mbps? You can download your content faster, but it isnt going to prompt you to download more than you do now. | |
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FTCXtreme
join:2005-03-14
New Braintree, MA | Re: I agree Availibility will be number one I SENSE IT! | |
| | | | | evoxfan
Waiting On Dsl Or Cable
join:2004-02-12
Daleville, AL
| Re: I agree said by FTCXtreme :Availibility will be number one I SENSE IT! It is on my list! I am stuck with satellite plaqued by latency and overloaded equipment.:(
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WinXP_Home SP2, 1.8GHz P4, 512DDR, DAK421_P15, DW4000 Two-Way, SRS, SatMex5, 1130MHz, Proxy on, DrTCP. | |
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Tzale
Proud Libertarian Conservative
Premium
join:2004-01-06
Sweden
 ·Verizon FIOS
·Optimum Online
| Re: I agree said by evoxfan :said by FTCXtreme :Availibility will be number one I SENSE IT! It is on my list! I am stuck with satellite plaqued by latency and overloaded equipment.:( You choose to live in AL, I choose to live in NJ....
Want availability? Move......
It's not my fault or the ISP's fault that you are living somewhere I can't even find on a map!
-Tzale
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Hey OOL, throttle this! I'm going to FIOS...Verizon FIOS Forum | |
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FTCXtreme
join:2005-03-14
New Braintree, MA
| Re: I agree I dont live in AL I live in Mass, and second Broadband should be available everywhere in this country, the government should control it or make it so everyone can get broadband, It will eventually happen that broadband will be financed by the government, Just look at the power grid, the interstate system phone lines, It will happen but It needs to happen sooner, America is behind by alot, S.KOREA= Nation wide Wireless hotspot, That'd be nearly impossible to attain in the US because fo the trees and hills and crap like that. S.KOREA government control broadband so everyone gets it, In america it could happen but we need politicians on our side, We as american have the Freedom to choose, We shouldn't be stuck on early 90s technology, or stuck with a broadband ISP who hold a monopoly. Now president Bush's statement saying all american should have broadban by 2007 Not gonna happen, unless he pushes for it, Something like that would gain Bush alot of supporters from the technology crowd, Will he push for it most likely not the monopoly Bells and Big cable companies Are signing pay checks to the Republicans, and don't think that they aren't doing this to the democrats also Alot of politicians are controled by who has the biggest paycheck. And Finally NJ is a craphole. You know why they call it the garden state? Cause the plant fields of ass along side the interstate. I WOULD NEVER LIVE IN NEW JERSEY, no offense I just dont like it there. | |
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Jim Slim
Kenya's Finest
Premium
join:2002-01-12
Union, NJ
| Re: I agree said by FTCXtreme :And Finally NJ is a craphole. You know why they call it the garden state? Cause the plant fields of ass along side the interstate. I WOULD NEVER LIVE IN NEW JERSEY, no offense I just dont like it there. NJ is real nice, dunno what ur talking about lol
but to each his own...i guess
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DJ Jim Slim: The UNofficial DJ of broadbandreports... | |
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JacksGhost
Got Bottle?
join:2002-12-29
Buffalo, NY
| "Broadband should be available everywhere in this country, the government should control it or make it so everyone can get broadband, It will eventually happen that broadband will be financed by the government"
Holy Communism batman...
" ... And Finally NJ is a craphole. "
Least they have senators that down drown innocent people and take a stand for something 
jAX. | |
| | | | | | | | | Lepriapus
join:2002-02-01
Atlanta, GA
| Re: I agree Get off the communist crap! Is the interstate communist, phone nationwide telephone use? There is nothing wrong with Government directing something that affects the entire nation, especially when the "Business" sector is not doing it. As a matter of fact, it was governement that began the internet. Now as for Nj being a crap hole, well the only time I am in Nj is on my way to NyC. | |
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blackjeep
join:2001-07-12
Atlanta, GA
| First of all, I'd like to say, you obviously don't believe much in using periods do you? Your post is an eyesore for all the run on sentences. Second, maybe you need to move to a communist country where the government controls everything, including where you work, how much income you make, etc. You know what, I just read your post again, and decided it doesn't really deserve much more response than what I've given up til now.
Peace. | |
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Anonymous Coward
@137.229.x.x | Re: I agree If all you can do is attack someone's grammar, why would anyone want to listen to anything else you'd say? | |
| | | | | | | evoxfan
Waiting On Dsl Or Cable
join:2004-02-12
Daleville, AL
| said by Tzale :said by evoxfan :said by FTCXtreme :Availibility will be number one I SENSE IT! It is on my list! I am stuck with satellite plaqued by latency and overloaded equipment.:( You choose to live in AL, I choose to live in NJ.... Want availability? Move...... It's not my fault or the ISP's fault that you are living somewhere I can't even find on a map! -Tzale Can't find on a map? That's going a little too far, but I get the point. AL is behind most of the country in most things. I'm not asking for OOL or anything, just a reliable 1.5/256 DSL package would be fine for now. I can wait on speed. I would rather live in AL than NJ anyday. I would move to Birmingham or Montgomery before I would move to NJ.
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WinXP_Home SP2, 1.8GHz P4, 512DDR, DAK421_P15, DW4000 Two-Way, SRS, SatMex5, 1130MHz, Proxy on, DrTCP. | |
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chotty
join:2004-07-12
Birmingham, AL | Re: I agree Dude, Bellsouth offers 3MB DSL Extreme in B'ham.
Brighthouse & Charter offer 3& 5MB cable.
Your view of Al is off by several decades... as was mine until i moved
here from NYC! | |
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chotty
join:2004-07-12
Birmingham, AL | I just MOVED from NJ to Al and Bellsouth Extreme DSL is 100 times more reliable than Ye' Old Comcast of Jersey City - RIP! LOL. | |
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Hugh Janus
The Internet O.G.
Premium
join:2002-07-10
back nine
clubs:
1 edit | I hope so. I'm sick and tired of getting SBC DSL mailers saying DSL is available only to call and be told I have to wait another year. | |
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ali g
@comcast.net
thumbs down from:
Andrew J
| You can download your content faster, but it isnt going to prompt you to download more than you do now. That's not quite true if one downloads a lot of video content. This is especially true for high quality video feeds and movie trailers.
There are many times I find myself waiting for one download to finish so I can begin another. This cycle can continue for a couple of hours. | |
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Wills
join:2001-01-03
Port Charlotte, FL | How can you type so much, but make so little sense? | |
| | | kherr
Premium
join:2000-09-04
Collinsville, IL
clubs: | Bandwidth limits .... what is that ??? Here in SBCland there is no such thing as bandwidth limits. 5.0/520, soon to be 5.0/620 or there abouts with a coming upgrade.
We don't have no stinking bandwith limits !!! | |
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sweintz
Premium
join:2002-03-01
Hamden, CT
| Re: I agree said by kherr :Bandwidth limits .... what is that ??? Here in SBCland there is no such thing as bandwidth limits. 5.0/520, soon to be 5.0/620 or there abouts with a coming upgrade. We don't have no stinking bandwith limits !!! Um, the problem is that ain't universal throughout "sbc land" Dunno where you are, but here the ILEC is SBC, which would make us part of "sbc land", and the best pacakage available is the "pro", which is 3.0/512.
The OLD ILEC here WAS running fiber to the node a few years back, but SBC came along and bought them out and put and end to that.
I REALLY hate SBC with a passion. | |
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rodoke
join:2003-10-28
Carbondale, IL
1 edit | So you can name eight things you'd hate more than usage limits  . Seriously, I don't think the problem is usage limits per se, but the fact that they are often not mentioned or codified. Most don't even know they exist until after the fact they are notified in the form of a nastygram or (more commonly) a sudden termination of service. When questioned about the existence of usage limits, the call center people seem to be either intentionally kept ignorant of them, or told to deny them. When one has "proof" of their existence (e.g. the aforementioned nastygram), it is almost a given that they will not disclose their internal rules for determining such "service abuse".
Though there are other issues, such as their strict enforcement by ISPs who practice gross oversubscription, I think their means of enforcement is the main complaint against them. | |
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rtcpenguin
Premium
join:2001-01-21
Fairfax, VA | How can there even be ten? All I want is 1) Ridiculous speeds (10mbit+) 2) No Caps 3) Low Cost.... | |
| | | | | kd6cae
P2p Shouldn't Be A Crime
join:2001-08-27
Lancaster, CA
·RoadRunner Cable
·DSL EXTREME
| Re: I agree When I first signed up with Cox when it was @Home our speeds rivaled OOL at the time. I routinely saw downloads at over 7mbps and uploads at around 2mbps
Wow, I can't say I've ever seen upload speeds like that on a cable line. The best I've personally seen is OOL at 10/1. I'd love to see what cable lines and DSL for that matter are capable of, especially on the upload! If we're willing to pay to get the speed, it should be offered to us! I have 5/768, but wow hard to believe that maybe back in 1999 I may've had the chance to see even better speeds, yet in 2000 when I first saw cable, it was just 3/256. I hope we'll get more, especially on the upload link | |
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FTCXtreme
join:2005-03-14
New Braintree, MA
| Is my idea Comunist yes, Am I communist there is no way in hell, I just feel some things should be up to the government, not a companies interest in profits, If it weren't for the Government Some of use might not have phones or power, And The Intersate highway system. The point is, broadband is a service, a cruecial service. The future of America is in broadband and fast telecomunications, Im sure eventually polititions will side with the consumer not the big company, The fact of the matter is this, In some states They're trying to stop communities from financing their own Broadband network, "The monopoly Bells", Argument agaisnt this is its unfair bussiness, yet they dont provide access to these communities. Well just pointing out a fact. My point is this every american deserves the right to have Basic affordable high speed internet. And the arguement that somone should just basically move to the suburbs or a city and sacrifrice actually living in a halfway decent community. I just don't like cities or subburbs, Because I actually like owning over 1 acre of land and not living in a house that looks just like my neighbors, And it alot quieter out here.  | |
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FTCXtreme
join:2005-03-14
New Braintree, MA | The comma works wonders. All Im saying is this, the government should force them to provide it to us. They do this with telephone lines and electricity why not broadband? | |
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Simon1234
@comcast.net | Comcast in Chicago just sent an e-mail in my area to weeks ago that it's raising the download speed and upload speed. I used to get downloads around 2 mbit and now I get over 4 mbit but the upload speed is still horribly slow. It's around 400 kbps. | |
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pokesph
It Is Almost Fast
Premium
join:2001-06-25
Sacramento, CA
clubs: | #10 Sounds good..
why not just have GigaE to every house in thre world and be done with it... | |
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sweintz
Premium
join:2002-03-01
Hamden, CT
| Re: #10 said by pokesph :Sounds good.. why not just have GigaE to every house in thre world and be done with it... Beacuse over the same fiber, it's just as easy to run 10gig ethernet. THAT is what they should have. | |
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Dr Demento
I Vant Blud
join:2002-01-02
Denville, NJ
| Re: #10 I guess OOL customers has to wait for #9 and beyond in order to gripe about something.
It does not mean we won't because by what might be #6 or something you will see whole lot of OOLers flooding this page. | |
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jwersan
R.I.P. Mom, Brian, Ziggy, and Max.
Premium
join:2004-12-20
Port Jefferson Station, NY
clubs:
·Optimum Online
| Re: #10 said by Dr Demento :I guess OOL customers has to wait for #9 and beyond in order to gripe about something. It does not mean we won't because by what might be #6 or something you will see whole lot of OOLers flooding this page. I'm a OOL prisoner.. UH... subscriber, and I think this applies to us too.
OOL only RECENTLY ended their download throttling, and forget about the upload caps. They REFUSE to tell us what we can expect on a 24/7 basis. Even though we can get 10/1, god forbid we EXPECT to be able to use it!!!
Plus most of us are paying $50 a month!!
End the BS, tell us what we can USE!!!!! | |
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Tzale
Proud Libertarian Conservative
Premium
join:2004-01-06
Sweden
·Verizon FIOS
·Optimum Online
| Re: #10 said by jwersan :said by Dr Demento :I guess OOL customers has to wait for #9 and beyond in order to gripe about something. It does not mean we won't because by what might be #6 or something you will see whole lot of OOLers flooding this page. I'm a OOL prisoner.. UH... subscriber, and I think this applies to us too. OOL only RECENTLY ended their download throttling, and forget about the upload caps. They REFUSE to tell us what we can expect on a 24/7 basis. Even though we can get 10/1, god forbid we EXPECT to be able to use it!!! Plus most of us are paying $50 a month!! End the BS, tell us what we can USE!!!!! Don't make it sound like they were doing it since the beginning of time... They had a download cap on the service for approximately 1 week..... That week is long gone.....
-Tzale
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Hey OOL, throttle this! I'm going to FIOS...Verizon FIOS Forum | |
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jwersan
R.I.P. Mom, Brian, Ziggy, and Max.
Premium
join:2004-12-20
Port Jefferson Station, NY
clubs:
·Optimum Online
| Re: #10 said by Tzale :Don't make it sound like they were doing it since the beginning of time... They had a download cap on the service for approximately 1 week..... That week is long gone..... -Tzale Actually they were throttling for almost a month, people only noticed it and reported it here for about a week before it was ended... | |
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diehardspeed
Premium
join:2003-05-14
Salt Lake City, UT
| The pirates will be pirates. 10mbps or 3mpbs they will do the same.
As for the rest of us gamers and engineers and other common users who actively use our full band for remote desktop sessions, VPN connectivity, remote file transfers..... Why not give us the MAX not your set max but the real MAX!
You still have the ability to monitor traffic and ask questions so what difference is it to you if a user has 10 or 3mbps down.
Upload is what I wish I had more of! I mean now having 768 is great but why not match the download speeds? Remote desktop sessions would be much faster and i could easily grab that file off my pc at home that currently i would be waiting hours to get. | |
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See 9 replies to this post | |
rmmoody
join:2001-02-15
Leawood, KS
| Whatever their number one will be, I hope it is cost. I currently pay $40 a month for broadband, only because I work with computers for a living, and use multiple computers at home. No casual user who just wants to do a little e-mail, and maybe some on-line shopping is EVER going to pay that much. | |
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bolt
Former Broadband Exile
Premium
join:2003-11-11
Charlestown, IN
 ·Sprint Mobile Broa..
| Re: Lower prices!!! Oh boo hoo! I would love to be to pay only $40 a month for a high speed internet connection. The best I can do right now is 129k ISDN, and total costs for that is well over $80 a month. I was getting so frustrated with 56k dial up. ISDN is much better that normal dial up, and the low latency makes it useful for the things I want to do with my internet connection at home.
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bolt
_____________________
»www.boltweb.com | |
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jwersan
R.I.P. Mom, Brian, Ziggy, and Max.
Premium
join:2004-12-20
Port Jefferson Station, NY
clubs:
·Optimum Online
| said by rmmoody :Whatever their number one will be, I hope it is cost. I currently pay $40 a month for broadband, only because I work with computers for a living, and use multiple computers at home. No casual user who just wants to do a little e-mail, and maybe some on-line shopping is EVER going to pay that much. I am an OOL user and I pay $50 a month, and I do NOT have a problem with the price. Now my chief complaint is that even though I COULD get 10Meg down 1Meg up, god forbid I TRY to use it for more than a few minutes, let alone EXPECT to be able to use it on a 24/7 basis. The minute you use any of this pipe for a SECRET limit, OOL caps you and refuses to tell you exactly why..
That is my big complaint, for $50 a month, I expect a 24/7 pipe! | |
| bac522
join:2003-08-04
Manchester, NH
| Preaching here to the choir does little good. As I've said time and time again, complain to PUC's, complain to your politicians. The only why speeds will increase at a faster pace is when competition is available to do so. 1 ILEC & 1 MSO is not competition. | |
| | | Kearnstd
Elf Wizard
Premium
join:2002-01-22
Mullica Hill, NJ | Re: Sounds nice in theory part of it is that some of the broadband in korea is gov run, here in the US the providers have to worry about stock holders.
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[65 Arcanist]Filan(High Elf) Zone: Broadband Reports | |
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EFudd
Premium
join:2001-09-08
Brownsville, OH
| Re: Sounds nice in theory First, we must ask ourselves who the stock holders are.
Then we find out they are the CEO, board of directors, other big companies that have a CEO and board of directors, etc.
When you realize this, its much easier to understand why broadband is the USA is where its at.
If #10 is any indication of what the list is going to be like, I cant wait to see the rest.
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Do you SetiAtHome | As you place limits and controls on me, you place them on yourselves. | |
| jimbo2150
join:2004-05-10
Youngstown, OH
| I agree 1000000000000000000000000000000000000000000000000000000000000000000000000000000000 0000000000000000000000000000000000000000000000000000000000000000000000000000000000 0000000000000000000000000000000000000000000000000000000000000000000000000000000000 000000000000000000000000000000000000000000000000000000000000000000000000000000000.99%
The .99 just for effect.
They are slow, yet while we complain and yell at them for faster speeds, they never offer it.
So far Verizon is the only one actually EXPANDING thier network, but currently only to select neighborhoods of select states. Although Verizon is actually moving, it is still a slow pace.
Take SBC for example, still fussing over what to do, who to hire, and havent really gotten out of the 'testing' phase.
They are probably still complaining that fiber is not 'proven'. Get over yourselves, fiber is here to stay for a while at least. | |
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See 7 replies to this post | |
Authority
Obama Biden '12
join:2000-03-29
Beverly Hills, CA | Well said! | |
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Combat Chuck
Too Many Cannibals
Premium
join:2001-11-29
Erie, PA
3 edits | Ahh look at that....BBR pretending that they're big boys. Isn't that cute.
Just keep clicking your heels together and saying "we are that important, we are that important". Do that long enough and you'll find yourself bought out by gamespy.
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Dear Hollywood:
Shut up and dance monkey! | |
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Voyager2K2
join:2001-10-04
Wayne, PA | Re: Ahh look at that You know Taylor the Troll Chuck?
You didn't get enough of a beating in the "The truth about hotbar" thread? | |
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jstep73
join:2004-02-28
Rock Island, IL
| said by Combat Chuck :Ahh look at that....BBR pretending that they're big boys. Isn't that cute. Just keep clicking your heels together and saying "we are that important, we are that important". Do that long enough and you'll find yourself bought out by gamespy. Why are you here Chuck?
Do you enjoy getting insulted on a daily basis? | |
| | Vivi
Mr Happy
join:2002-07-28
MD | Un except companies do listen (at least somewhat) to what goes on on this site. Why else would they allow techs to post in the forums? | |
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kasperkpc7
join:2005-02-26
00000
2 edits | Qwest and Comcast Financial Dsiclosures Qwest:
FIVE YEAR SUMMARY
YEAR SALES________NET INCOME____EPS
2004 13,809,000,000 -1,794,000,000 1.00
2003 14,288,000,000 1,512,000,000__-0.76
2002 15,371,000,000 -38,468,000,000 -10.48
2001 16,530,000,000 -5,603,000,000 -3.68
2000 14,157,000,000 -1,037,000,000 1.13
Comcast:
FIVE YEAR SUMMARY
YEAR SALES_________NET INCOME_____EPS
2004 20,307,000,000_970,000,000_____0.43
2003 18,348,000,000_3,240,000,000___1.44
2002 8,102,000,000__-274,000,000___-0.25
2001 5,937,000,000__609,000,000_____0.64
2000 4,836,000,000__2,021,000,000___2.24
Yes those are BILLIONS of dollars. From what I understand this is all public info, I'll post a link if you want the full thing. | |
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Chris 313
Come get some
Premium
join:2004-07-18
Houma, LA
clubs: | In my opinion, 8/768 for 39.95 a month would be perfect for starters and 10/1 for 44.95 a month would be even better. | |
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SRFireside
join:2001-01-19
Houston, TX | Re: Is it 39.95 a month, or not? Wait until #9. You're jumping ahead. | |
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rogue_
I Have A Secret Window
Premium
join:2001-10-17
Lake Hiawatha, NJ
1 edit | This is a big issue. I left one carrier, Verizon, to get a fatter pipe. Albeit, I had to wait until OOL was available in my area to get that, as soon as it was, I left Verizon without hesitation. Now, OOL has been wavering on their claims regardless of two years of solid performance IMO. If it was a hardware issue at the ISP, I would understand and likely stick with them until their network was upgraded. But, NO, OOL has a perfectly good network that they keep playing petty games with. They are too political of a company as well. If things don't 180 with CV I will be leaving as soon as there is a better service, fatter pipe, etc.
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Bozone (n.): The substance surrounding stupid people that stops bright ideas from penetrating. | |
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fegul
Premium
join:2004-08-23
united state
| It's funny how the U.S invented the internet, but we're one of the furthest behind among industrialized nations. Shouldn't it be the other way around?
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|Networking Help|My Blog| | |
| | | | pfqdrx
join:2002-11-23
Whitehall, PA
| We (the US) invent everything, then others make it better, or cheaper. That's why we import so much. German cars, Japanese electronics, get the idea?
As for the gov. running broadband, the gov. screws everything up. The more people there are involved, the worse it gets. | |
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drdaleemille
join:2000-06-17
Norfolk, VA | ...if everyone's speed goes up, then content providers will start changing their services in ways that will increase the total amount of bandwidth used. Graphics will become higher resolution, video will become more prevalent, etc. | |
| biznatch11
join:2004-11-21
London, ON
1 edit | I don't think speed is really an issue with most highspeed users. I would bet if you asked 100 average broadband users what they thought about their internet speeds they would say it's fine. Clearly the people on this site would easily take advantage of faster speeds but the average user won't. ALthough since this is #10 on the list I guess it makes sense but in general I don't think most people even know the speed of their connection. As long as it's working they are happy. | |
| | nerdboy789
join:2004-06-07
Rigby, ID
| Not an issue with most people I have to say while it may be true that they are happy keep in mind that people were *happy* with dialup as well. Once hispeed came along, even 256k, and they saw what other avenues it opened up, they wanted more.
That trend will continue, especially with the rollout of FTTN FTTP, and bandwidth increases. Once consumers see that very nice music video streaming into their PC's at fullscreen high quality, they will want it, and then they will want more content just like it:)
Desire fuels demand in this economy | |
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FTCXtreme
join:2005-03-14
New Braintree, MA | Re: Not an issue with most people  I actually use broadband at school, and coming home and using the 56k connection It makes me crave broadband, For me 768/128 is good. | |
| | | beegie
join:2004-05-28
Houston, TX | Re: Not an issue with most people The speed will never be fast enough.:) | |
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thender2
Glamour Profession
Premium
join:2004-05-16
Staten Island, NY
| More speed = more limits.
They were always allowed to set limits. Now they'll just utilize those legal loopholes more.
You want 10/2? Enjoy - upload for more than an hour on end, however, and enjoy an abuse notice.
I have 3000/768. I am very happy with this. I do not ask that it be increased, but merely that it stay that way. transfer caps don't count.
--
The Problem With Music.
Our Rationale
Time to rewrite the DMCA. | |
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FTCXtreme
join:2005-03-14
New Braintree, MA
| Re: Asking for more speed is pointless. Abuse notice lmao, Im abusing something. How about I abuse the person who sent the notice with my foot up there @##. Abuse notice, how is uploading abusing, Abusing is when you hit your kids or drop the N bomb and swear in an AOL(The Gustapo of ISPs) Chatroom. Getting an abuse notice for uploading is like whiping before you poop, it dont make sense. | |
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rodoke
join:2003-10-28
Carbondale, IL
| I hope by your title "Is it $39.95 a month, or not?" you mean to address the issue of telco and cable companies' lack of acknowlegement of the fact that some customers want just an internet connection. I feel there should be more awareness of not just the practice of passing off ISP-regulated and branded webpage space and a heavy, flash-laden portals as "features", but the fact that they don't seem to understand (or actively hate) when residential customers don't want internet and digital cable (or satellite TV, long-distance landline, etc.). That fact readily shows in their pricing structure and marketing offers.
To wit, if I hear Mediacom rep tell me one more time about how I can "save" ten dollars on my bill by additionally subscribing to Cable TV, I'm going to punch their teeth in. | |
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Phoenix__1
join:2003-07-17
Holyoke, MA
2 edits | 1.)End the monopoly!
I would like to see companies welcome competitiveness and stop trying to corner the market. I do not hide that fact, that I would have loved to tell Comcast to go f*ck themselves long time ago. However they made it so they can be the only cable provider in my area.
2.) Reach out / web out
I hate it when a company will move slowly along a whole state or county, then skip a single city or town. And it's not just small country towns. But I have seen big places like Boston be left out for years, while small places that no one has ever heard of, enjoy services everyone wants.
But the same goes for skipping small towns also. If you're going to cover an area. Please cover everyone and if you are unable to at the time. Please do your best to cover that area in a timely manner.
3.) Price
I understand the need to make a profit. I myself am also a business man. But if you really want to get & keep customers. A fair price would be something to think about.
4.) Support
For the love of god... Please understand that having someone reading a pre-answer page, is not support. Out sourcing may also not be a good idea. Train your staff to know your own networks. Your support staff should have some IT knowledge or have access to a more detail source. Staff should also be made to keep proper notes. Review your staff and be sure they do what is needed.
If that is not some where in the top 10 from broandbandreports.com / dslreports.com, then this is worthless. | |
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USBB sucks
@wi.charte
| Re: Four things! Lets guess the next nine complaints.
Obviously #9 will be the advertised rate versus the real rate.
#8 Please get rid of dhcp and give me a static ip. Then I can run reliable servers, have far more secure connections to trusted people, blah blah blah.
#7 Let me run servers from home, why should an ftp, game, or web server from my house violate the user agreement?
#6 Legal issue called privity of contract. My BB user agreement (Charter), has a clause in it stating I helped draft the agreement, lol. This is a backdoor way to close a legal loophole where the burden of the contract in deciding ambiguous language goes aginst the drafter of the contract. Like any judge will buy that anyway, but damn it if it won't make you get your lawyer out.
#5 Guarantee the speed.
I can't think of anything else. Seriously #10 is like #1 for me. My friends in Sweden pay $10/month for 10Mb (with no other up or down cap). Sure Sweden is a socialist nightmare, but hey inteweb is more important than politics. | |
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