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story category Verizon Hikes DSL Prices, Twice
Nudges customers toward one-year contracts
(old news - 04:26PM Friday Mar 11 2005)
tags: dsl
CNET has more on a Verizon pricing change we'd already told you about; the company is hoping to migrate people toward one year contracts by raising DSL rates on non-contract customers. Customers who paid $34.95 will now pay $37.95 - but if they sign up for a one year contract they'll pay $29.95 (plus local phone service costs and early termination fees). The move comes right on the heels of the addition of a new "Tax Recovery fee", which raised rates as high as 11% in some areas.

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  6. Fairpoint: Things Returning To Normal
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  8. Verizon: Cut Your Landline To Save Money
Forums » Verizon Hikes DSL Prices, Twice
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Anti_Cyrix
Premium
join:2003-03-06
Sacramento, CA

Greedy companies!

Charter is bringing back the $10 fee for internet only customers. Was $44 a month, now it will be $54 or so. That's more than %11 they are raising.

TheSaint

join:2002-01-25
Atascadero, CA
clubs:
·Charter Pipeline
·Comcast

Re: Greedy companies!

I've just noted that in my review of Charter. My bill went from 39.99 to 49.99, however I can't ditch them due to no other broadband availble in my semi-remote area. If there were more options, they couldn't get away with this bundling nonsense. I don't want the crap that is on t.v., Lord knows we get enough spoon-fed content on the Internet as it is. :P
--
The only thing necessary for the triumph of evil is for good men to do nothing. --- Edmund Burke
Kill your TV, then Internet Explorer: »www.mozilla.org

wjr110

join:2005-02-23
North Salem, NY

Bad Idea

One of the benefits of DSL is that it can be significantly cheaper than cable. Raising the rates won't help Verizon get more customers, especially those migrating from dialup.
Megladon13

join:2003-09-05
Minneapolis, MN

Re: Bad Idea

Damn right, for what, about 4 dollars more a month i can tripple my speed with cable? Screw DSL at that price. I want govt regulation back. What i'd really like is a summer boycot of services to encourage lowering prices so we dont pay out the rear for them.

thender2
Glamour Profession
Premium
join:2004-05-16
Staten Island, NY

Re: Bad Idea

said by Megladon13 See Profile:

Damn right, for what, about 4 dollars more a month i can tripple my speed with cable? Screw DSL at that price. I want govt regulation back. What i'd really like is a summer boycot of services to encourage lowering prices so we dont pay out the rear for them.
and caps and abuse letters.

It's not all cut and dry. Many get DSL because 99% of the time, you can actually use the connection.

Comcast was sending out abuse letters before the upgrade, imagine now, with even more nodes being overloaded.
--
The Problem With Music.
Our Rationale
Time to rewrite the DMCA.

Eloquorius
Premium
join:2004-05-24
San Jose, CA


1 edit

Go Comcast

I know some like to diss it, but I switched from the "definitely slower line" (DSL) to Comcast cable and haven't looked back... and NO contracts. Month to month at my discretion. And Verizon wants $37 a month for the same deal? Why? When you can get double the speed for five bucks a month more? On top of that, I don't even have to pay for a phone line like I did when I had DSL.

oliphant
I Have 8 Boobies
Premium
join:2004-11-26
Corona, CA


2 edits

Re: Go Comcast

said by Eloquorius See Profile:

Why? When you can get double the speed for five bucks a month more?
The answer is simple. TOS/AUP. People like unlimited use and usenet that's not capped at 2GB. Some also aren't interested in the 30% "How dare you not have CATV" penalty.

I have both DSL and HSI and if I had to choose between the two I would take DSL due to 768kbps uploads and Comcast's restrictive TOS/AUP and lack of options (eg static IP). But you're right...for typical users who aren't warez whores gobbling up 100GB a month...the lure of cable is getting stronger with every DSL price increase.
--
Don't get it, demand it! The Anime Network www.theanimenetwork.com

imrf
Premium
join:2002-06-06
Utica, MI
·WOW Internet and C..

Re: Go Comcast

said by oliphant See Profile:

Some also aren't interested in the 30% "How dare you not have CATV" penalty.
What about the 100%(or better) "How dare you not have an active phone line" penalty that most if not all telcos have. $20 a month DSL through SBC seems nice, but then I would have to have an active phone line which is $45, so that makes it as expensive as Comcast's 6Mbps/768Kbps without tv service.

oliphant
I Have 8 Boobies
Premium
join:2004-11-26
Corona, CA


1 edit

Re: Go Comcast

Most people "need" a POTS line anyway...this in comparison to millions of DBS customers who are affected by the HSI penalties. And for us former ATTBi customers...this penalty from Comcast was a new thing that blindsided us.

Now of course I would agree with you...there are significant numbers of people who are cellular only or are cellular and VoIP...but I'm guessing those numbers don't compare to the number of DBS customers that the CC HSI penalties affect.
--
Don't get it, demand it! The Anime Network www.theanimenetwork.com

UnKown
The Underground Network

join:2002-09-08
Orlando, FL

Re: Go Comcast

As a college student, im one of those cellular only peoples, now im forced to pay for the pots line. This is bogus. All these internet companies are bogus.

VZSuckz



6/768 service...cable bill is 72.82/mo. This includes basic cable (supposed to be REALLY basic, but they didn't install the filters...lazy asses...so i get 50-60 channels for $15 and some change )

Verizon DSL was costing me about $90-$100/mo for 3/768. (Phone service + 3 meg service + about $10 in taxes and fees.)

Newsgroups have never been an issue for me because i don't use em.

My cable connection has NEVER gone down (i'm talking...NEVER. Not even once.) and i've NEVER had slowdowns of any kind or troubles with the connection. Verizon DSL continually gave me problems. I got booted every 10 hours...just long enough to make the PPPoE client re-dial. My upstream is also FASTER on this connection then it was on the DSL (uploaded at 50-60k/sec on the DSL, upload at around 85-90k/sec on cable.)

Don't get me wrong, I'm NOT a cable fan. If the comcast CEO were in front of me right now, i'd castrate him, but verizon needs to wake up and realize that Comcast has the lead in most areas that they service.
Blo0dwolf

join:2005-02-06
Lansdale, PA

Re: Go Comcast

I switched to Verizon DSL (3m/768k) from Comcast about a month or so ago, just after Comcast raised their speed to 4m/384k in this area. It's not 'just' the cost issue, it's not 'just' the bandwidth issue, it's a combination of issues. My Comcast bill was about $110+ a month for digital cable and internet, but I also switched to DirecTV and now they are costing me around $80 a month. (already have local & long distance through Verizon so that wasn't a factor)

I have had less problems with disconnects and ping outs with the DSL than I have with Comcast, and I get my 3m/768k consistently to most people/places with decent connections. I also used to get the abuse letters every 4-6 months so not getting those will be nice.

I am also waiting for FIOS, but DSL is fine until then. I live in an area that's supposed to be getting it soon.

fddfsdf

@shawcable.net
strange how u can paint them with all witht eh same brush, as "warez whores"

oliphant
I Have 8 Boobies
Premium
join:2004-11-26
Corona, CA

Re: Go Comcast

said by fddfsdf:

strange how u can paint them with all witht eh same brush, as "warez whores"
Them? Call US what you want...whether it's bittorrent, usenet or whatever...not everyone of US is downloading 20 linux ISO's a day.

Please...I don't give a crap is the downloading is illegal or not. I'm a warez whore which is why I enjoy my unlimited use premium usenet from DSL Extreme.
--
Don't get it, demand it! The Anime Network www.theanimenetwork.com

thender2
Glamour Profession
Premium
join:2004-05-16
Staten Island, NY

said by Eloquorius See Profile:

I know some like to diss it, but I switched from the "definitely slower line" (DSL) to Comcast cable and haven't looked back... and NO contracts. Month to month at my discretion. And Verizon wants $37 a month for the same deal? Why? When you can get double the speed for five bucks a month more? On top of that, I don't even have to pay for a phone line like I did when I had DSL.
Enjoy transfer caps and abuse letters.

You won't know if you're on one of their overloaded nodes or not(read: where people use the internet for things other than email and web browsing) until you get a letter stating you've been abusing the service. By then, I think you'll have already made your decision to get a new ISP.
--
The Problem With Music.
Our Rationale
Time to rewrite the DMCA.

Dr Demento
I Vant Blud

join:2002-01-02
Denville, NJ

Its funny seeing this after having a flood of people on those OOL topics chatting about how they switched to Verizon because they were absolutely sure that Verizon would never raise their rates. Of course this doesn't take away from the wrong doings OOL is doing but just proves that a ton of ISPs out there are not infallible to greed, so you might as well expect none are.

Also heres something to know. Why does Verizon still sell there DSL in downtown NYC for $49.99 a month and when asking them for a price change they claim that they do not sell the $29 a month package there. Does anybody know why wouldn't they? Just something to think about thats all.

rediculous

@optonline.net

Dsl should not be increasing prices anywhere in the country. It should cost no more than the average price for VOIP ($20-35 including all taxes/service recovery fees, etc)
Dialup internet should be phased out, in favor of other options. The next generation of broadband options are in the works a-la fiber and coax based solutions. These will bring a greater profit margin with mass deployment.

There are other ways to fight this, drop your voice line down to basic and get voip.. you'll save more than the $5 incentive to get ripped off by verizon.. as I'm typing this, James Earl Jones just made another few thousand hocking business dsl on tv. Stop the millions in advertising and you won't have to increase rates. Most people know what you sell, and be upfont about the bottom line price (including all fees and taxes)

oliphant
I Have 8 Boobies
Premium
join:2004-11-26
Corona, CA

Glad I switched to DSLx

For those willing to be 2-3 weeks without service switching is a simple phone call. Guess if they take a little at a time Verizon thinks people won't bother switching...what's $3 or $5. But I'm guessing this is only the beginning of Verizon's return to their old ways.

Meanwhile cable operators would say this is great for their business.
--
Don't get it, demand it! The Anime Network www.theanimenetwork.com

thender2
Glamour Profession
Premium
join:2004-05-16
Staten Island, NY

Understandable.

said by Thisp:
Let the DSL user with 3000/768, unlimited transfer, ten day retention on most usenet binary groups(without bandwidth caps or transfer limits), and an ISP that'll give you a free wireless router all for under $40/month cast the first stone.
I suppose they found out that people will be willing to pay more since so many people are migrating from the cable dorm internet. I call it dorm cable because they implement throttling and capping so they can have high kbps numbers at affordable prices, to the point where you're not getting half of what you paid for.

unlimited 768k upload > *

Free ten day retented usenet > *


--
The Problem With Music.
Our Rationale
Time to rewrite the DMCA.

ShootToThril
Tell The Truth
Premium
join:2004-06-07
Sherman Oaks, CA
clubs:
·RoadRunner Cable


1 edit

Give me FIOS... I'll sign in a jiff

I can't stand contracts, but if it was FIOS i wouldn't mind signing on the spot committing my self to more than 1 year. But to commit myself to DSL, I don't think so, I'd rather pay my $50 and have the option to switch every month to a different ISP.
lgkahn
Premium
join:2005-02-15
Londonderry, NH

Re: Give me FIOS... I'll sign in a jiff

I have a buis. account with static ips.. cable won't give you more than 5 static ips
xrobertcmx
Premium
join:2001-06-18
Sterling, VA
clubs:
·Verizon FIOS
·Comcast
·EarthLink

Makes me happy I moved.

I had Verizon DSL for two years. After the service went down hill for almost an entire summer (03), then being told I shouldn't have service at my distance, and then being told I would could never be upgraded but should be happy paying $34.95 a month for 768/128 when people closer in recieved 1.5/384 for the same money I called Cox and had HSI installed and dumped Verizon entirely.
Went from 90Kbps down to 400+
--
4 More years and we won't have a country.
Vivi
Mr Happy

join:2002-07-28
MD

irritated

What they need to do is add another speed upgrade to the 1 year contract deal, then I wouldn't mind so much.

dp
Premium,MVM
join:2000-12-08
Greensburg, PA
·Verizon Online DSL

What a Joke!

"Verizon hopes the price increases will give people more incentive to stay with the service rather than defect to its cable competitors."

"We want to reward customer loyalty," said Bobbi Henson, a company spokeswoman. "It costs us more to have people on that kind of plan because they are not as loyal."

I guess that Bobbi Henson does not consider me a 'loyal' customer even though I've been a DSL customer for the last 4 1/2 years. When I first signed up, I had a 1 year contract and I've been month to month ever since. I think I've been very loyal.
--
Write your questions down on the back of a $20 dollar bill and send them to me

Paul928

join:2000-05-06
Haverhill, MA
·Comcast

Re: What a Joke!

I agree DP....I've been with Verizon for over 5 years myself, and it's sort of a slap in the face to me, not calling me a "loyal" customer! I think the fair way of doing it, and if they want to really give their "loyal" customers a break is to grandfather all existing users, at the rate they are right now. Then if you sign up of a year commitment, charge the $29.99 rate. If you don't sign up for the year, then charge the higher rate....this would make more sense to me on Verizon's part, showing how they appreciate your business over the years.

OceanaJones

join:2004-10-18
Suffolk, VA

No Value

It boils down to how much your willing to pay for INTERNET access. When I signed up for Verizon, supposedly for $29 a month I thought it was a fair deal compared to unlimited dial up access. Just a few dollars more. After signing up, my bill was actually $35 a month, then $39 a month. Now I wonder if there is really any value in this INTERNET stuff. It's definitely something that is more a luxury than a necessity. I even wonder if it's worth buying a new computer every three or four years just to keep up with the "new" technology. I am considering canceling my Verizon DSL in the next few years.
kingroach

join:2004-12-09
Astoria, NY

Re: No Value

When verizon was $29.. then it was justified to get it although I could/can get only 1.5/486 .. now if they raise it to $39+FUSF fee+stupid tax recovery fee.. why not I just get RR cable with 5mbps/386 for $44..

ib50MbSoon
Formerly TwoKDialup
Premium
join:2002-06-07
Coloma, MI

2 edits

Roll over,bite the pillow and take it like a man!

Well, I guess if you can't keep customers by providing stellar service you have to handcuff 'em to the bed post with a contract.
kiantech

join:2004-12-20
Seal Beach, CA

Dropped Verizon

I actually dropped verizon because of this, recently I would get random disconnects and verizon told me more than a month ago that they aware of the problem and "Verizon Engineers" are fixing the problem, month later still problems. Then I get a letter that says they are raising the price. My neighbor a few houses down has cable so I try it, he gets 3mbs down, and I only got 1.3mbs in my house. So I call my cable company (Adelphia) and they offer it for 26.95 for 1 year without contract, which is better then Verizon's 29.95 for a 1 year contract.
Sonic Cow

join:2005-02-21
San Bernardino, CA

Re: Dropped Verizon

I had Time Warner HSI in Palm Springs and LOVED it. I often saw speeds higher than what was advetised. When I moved to San Bernardino I had to switch to Charter. My God do they suck. This is the worst connection/service I have ever seen. 3000/384 and rarely do i see speeds over 100kbps. When you call all they ever say is "we are aware of the problem and have techs woring on it right now." Gee it's been 4 months and my speeds are getting slower and slower not faster.

I just signed up for Verizon DSL through Linkline and will cancel Charter the day my DSL comes online.

Yes the speed is slower 1.5/384 but will still have better speeds than with Charter.

Bill
Light Up The Halo
Premium,VIP
join:2001-12-09
clubs:

Which package is Adelphia offering in Seal Beach for $26.95? The last time I checked, the only package they had was $42.95 (assuming you had cable TV).
--
The new Secure-Wifi.net is open!

verolom

join:2002-03-23
Eagleville, PA
·Comcast

Churn Thoughts

The move indicates that Verizon Online is suffering from a lot of churn -- people leaving soon after they join as they are unhappy for one reason or another -- so they are trying to discourage that.

Also, it is likely the people leaving are also disconnecting their land lines and opting for a VoIP solution with their new ISP (or separate provider) or go wirelessly for voice.

Then, to setup a DSL line is likely more costly (line quality, interference, distance, and more nightmares) than a cable modem (plug, authenticate once, play).

Last, at $37.95 DSL is still cheaper than cable modem and sufficient for most web browsing and email, so Verizon can get away with it. This is unfortunate as it indicates lack of competitiveness among the broadband ISPs. So what's new?!

krenim191
Obama 08

join:2001-01-23
Williamsport, PA
·Comcast
·ProLog
·PenTeleData

Re: Churn Thoughts

37.95 may be cheaper than some cable companies (Not mine, 36.95 for true unlimited 5/256). But, then you tack on all of their sneaky fees and you suddenly have a price that is 10 dollars more a month than your quoted price. That's 120 more bucks a year and that's just for 1.5/384. If you want anything faster, it's 47.95 plus about 12 dollars in additional fees. So, your bill is close to 60 bucks a month. Verizon wouldn't be so bad if they didn't tack on all those ridiculous fees. Such as the one for "Providing Data Over Phone Lines".... I dropped verizon mostly because of their recent price hike and hidden fees.

I see people here make a comment about their newsgroups as a justification for the price, they used to be fantastic, but anymore they are just as bad as any other ISP based Usenet. The retention, speed and overall quality of Verizon's newsgroups has gone downhill ever since they introduced the 3 meg tier. They say they know about it and are working on the problem... But that's been over 6 months.
--
Stress is when you wake up screaming and then you realize you haven't fallen asleep yet.

Grail Knight
Who Dares Wins
Premium
join:2003-05-31
Erie, PA
·Verizon Online DSL

Sometimes you have no choice...

Living in the behind the times NW section of PA Verizon is pretty much all you have unless you want to pay huge cable broadband rates.

Supposedly Verizon and the School District had some plan to go fiber and offer it to regular citizens at a low rate yet like their Fiber in all of PA that never happened I have not heard anymore about the School Districts Plan either.

I have yet to sign the 1 year DSL contract and will hold out until the last minute just in case a last minute pipe dream comes my way.
--
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.6) Gecko/20050226 Firefox/1.0.1 (Stipe)Thunderbird version 1.0.1 (20050310) Aviary

pende_tim
Premium
join:2004-01-04
Andover, NJ

Currently 29.95 month to month

I have 29.95 month to month dsl service. Am I going to get hit with a 1 year requirement to keep this or is it only for the people who are paying 34.95/mo?
Tim

Grail Knight
Who Dares Wins
Premium
join:2003-05-31
Erie, PA

Re: Currently 29.95 month to month

From what I read in the letter sent you will have to sign the 1 year commitment to keep it at $29.95.

richardpor
Fur it up

join:2003-04-19
Portland, OR

Dear Verizon

I got you letter explaining the price hikes last Saturday; four hours latter, I switched to Comcast. Have a nice day. Not only I have twice the speed but also Comcast had me up in four hours, compared to having to wait a week or so to switch my DSL service.
Have a nice day.
You former customer.

operagost

join:1999-08-02
Phoenixville, PA

Re: Dear Verizon

Dear Customer,

You spelling sucks.

See you latter,
Verizon.

P.S. We were "very excited" to raise your rates!
telarium

join:2004-02-28
Saint Louis, MO

I'll stick with Verizon

You know, I'm really happy with Verizon - their bandwidth has always been advertised - and unlike Charter (my previous ISP) there has been little downtime. I'll pay the extra couple of bucks for what I see as a reliable, fast connection.

My $.02

Brad
ebubman

join:2002-01-17
Enola, PA
·Comcast
·Vonage

what's a telco?

the traditional telcos would have you think that the services they push are indispensible; really, nothing could be further from the truth. i yield that ymmv but we punted our verizon landline right out the front door approx 24 mos ago in favor of cable isp & a national shared gsm plan. back when i had something called a "landline" (remember those??), i always HATED IT when i had to call verizon for something & the call rep gave a thinly veiled "do i have your permission to review your account?" question that, in plain english said "how about if i try to sell you stuff that you don't need". my answer was always: "you may look at my account but you do not have my permission to try to sell me anything"---which typically resulted in silence but the calls were much shorter & far less annoying. have we missed our landline? not for a single second. the telcos need to wake up & reassess what & how they sell. i'd consider naked dsl not because i'm dissatisfied w/ comcast----but simply because competition is always beneficial for the consumer. bub

FastiBook

join:2003-01-08
Newtown, PA

Yep.

They need a way to pay for all this optical stuff.

Karcus



To stay or not to stay?

Yeah this issue has been bothering me for a while now. On one hand, if I get the 1 year plan, I save $5-8. But what if a better deal comes along? I'll get an early termination fee... Should I stick with this service? The service has been great to me. I had this for about 1.5 years and only about 3 times of down time. Speed is good. I signed up for 768/128k but I been getting 1.5/128k. If I get a contract will my speed decrease? I check online and it says I can only get 768/128k with the 1 year plan...weird. When will my area (Riverside, California) get 3mb downstream?!? I like no contract but if prices change I'm going to have to shop around. Adelphia, Im looking at you! Give me a holler!
Forums » Verizon Hikes DSL Prices, Twicepage: 1 · 2


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