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story category Insight Speed Upgrades
4Mbps coming on September 1?
(old news - 02:01PM Monday Aug 23 2004)
tags: bandwidth · cable
Rumors have been circulating for several weeks in our Insight forum concerning a possible speed upgrade for all users to 4Mbps/256kbps starting September first. Some anonymous employees have confirmed the coming changes, which should come free of charge to users currently on the 3Mbps/128kbps tier. It's unclear what kind of changes users currently on the 3Mbps/384kbps plan will see.

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Forums » Insight Speed Upgrades
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AlkalineArmy
Premium
join:2002-03-14
Greenfield, IN

It's About Time!

We've been behind the times for too long. Still doesn't compare to most ISPs recent upgrades though.

frankenfeet
Premium
join:2001-10-14
Smiths Grove, KY
·Insight VOIP
·Insight Communicat..

Re: It's About Time!

said by AlkalineArmy See Profile:
We've been behind the times for too long. Still doesn't compare to most ISPs recent upgrades though.

I agree, we're still behind the times, but at least it's a step in the right direction. I won't believe it's a true 4000 down until I can see and test it myself though. Insight claims to give me 3000 down now, which it used to be, but now the best I can muster is 2700. Hopefully Insight won't get it in their heads that now that they've given a little, that we'll all give a little (in the form of price increase, of course).
--
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jap
Premium
join:2003-08-10
038xx

What's their market?

4k/256 seems overly lopsided - I'm sure most would rather have 3k/512 - or even 384.

GeorgeCr
Funny it worked last time
Premium
join:2003-07-18
Sheffield,UK
clubs:

Lousy upload speeds!

Those uploads speeds are lousy. When will ISPs catch on
and give us a decent speed?


Greg_Z
Premium
join:2001-08-08
Springfield, IL
·Comcast

Re: Lousy upload speeds!

4mb is better then 384kbps download. If a ISP was to offer full unrestricted uploads, you would see so much system bog that it would render the CATV system useless.
--
One man's customer loyalty is another man's miguided arrogance.

glmclell

join:2000-10-17
Northwest MI
clubs:
·Charter Pipeline

blah

with P2P getting harder and harder to 'do' safely, what other need is there for massive downstream anymore? sure downloading ISOs of open-source operating systems is nice, but those same files download fine at 1.5meg... online gaming relies as much on upstream as it does down, so I don't think there's any improvement there. same goes for VoIP or video conferencing.

limiting upstream is the industries only effective tool against widespread piracy. Hopefully after P2P dies, we can see upstream speeds increase, allowing legitimate uses to flourish... like being able to get past the 320x200 low frame-rate video and tinny audio that 128kbps allows users to conference at currently.
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dadkins
Can you do Blu?
Premium,MVM
join:2003-09-26
Hercules, CA

Re: blah

Don't want X mbps? There's always dialup.

I want bizzaro speeds... both ways!:)
--
Nuke 'em all, let God sort 'em out.

aurgathor

join:2002-12-01
Lynnwood, WA
·Verizon west (ex G..

said by glmclell See Profile:
Hopefully after P2P dies,

keep dreamin'

quote:
we can see upstream speeds increase,
If it weren't for P2P, the broadband pentration rate would be a lot smaller
posthaste

join:2001-05-20
Champaign, IL

Re: blah

Insight needs to offer a high-end tier, say 5000/512K, for a reasonable price. As a customer, I'll take any increase and be happy, but the current tier structure stinks ... hope it changes soon.
lemonade

join:2003-12-13
Los Angeles, CA
do you really think p2p will die??? i don't think so, and what, p2p piracy is not the main reason ISP limit our upload. even p2p die they won't increase upload much, it's simply COST!!! and technical limitaion of DSL signal......

IGGY
No Guru Just Here To Help
Premium,MVM
join:2001-03-30
Chatham, IL


4 edits
Read the threads you'll see what users are using there connections for. You'll also see very good reasoning for needing more upload speed. For legitimate purposes.

As to there is always dial-up. Oh my - get over it. I guess it's ok for ISP to screw over there customers. Overcharge while providing less than the competition does for less money. All because we should be grateful that we have the choice of broadband? I think not. Every ISP except for Comcast, have raised the bar in terms of speed recently ( finally ). Even DSL providers are competing now. This is a major reason your finally seeing cable ISP get off there backside. Time Warner has had 384 up for there standard tier for years. Lets not even start talking OOL or @Home before they went speed cap happy. And if you compare US providers against Canadian or Asian providers. Our country is really starting to lag behind in terms of broadband technology.

Since Insight and Comcast have a financial relationship. It's not surprising that Insight would follow the Comcast tier pattern. They also have an agreement with Time Warner in the Columbus, Ohio area.

I personally feel the new standard tier should be 4000/384. They could offer lower tiers at lower pricing. Like SBC and other providers have done. SBC really takes you to the cleaners with there lower tiers and pricing though. They could of course offer higher tiers above the standard - as they do now. Current 3000/384 users pay $79.95 a month - $69.95 a month if you own your own modem and have a certain tier of cable tv. Granted you can get broadband from Insight without being a cable tv subscriber - a plus for cable operators who do this. DSL is starting to learn.

Insight supposedly will raise speeds to 6000/512 in October for us current 3000/384 subscribers. Meaning that we will be paying an extra $35.00 a month for just 128 up more, for 1 month until the rumored upgraded for the higher tier. Every other ISP normally releases all new tiers at once. So as to not rip customers off. Like Insight is planning on doing. Not the first time. Read the history in regards to this in the forum. Covington, KY users have seen 4000/256 for months now. Insight states it was a test area. BS - read the history of how that area has always gotten the better speeds and pricing. Compared to every other Insight area.

On the plus side. There has been no indication that prices for broadband service will increase with this coming upgrade. Insight is very stable for almost all of us. Hardly any downtime since they took over from @Home.

If they would go 6000/768 for the high tier. Since this is the highest SBC offers in my area. I'd be a little bit more jazzed about the coming upgrade. If they would in fact release the 3000/384 customers upgrade when they do the standard tier upgrade next week. I'd be a lot happier customer as well. I some times wonder were there managers and marketers went to school. They don't seem to know how to keep there best customers happy.

Granted there may be a technical or equipment related issue. That could be the reason for not doing both upgrades at the same time. Maybe they want to make sure the network can handle the increased speeds etc. But from a customer perspective. There current plan just stinks.

Granted a 4000/384 config is on the network. So maybe 3000/384 customers will see that for a month. Yet we'll still be paying a $35 premium for only an extra 128 up.

Thanks for the front page news on this though. Maybe one day Insight will buy a clue. And start doing official support in our forum. Not forcing there employees to risk losing there job for trying to help out. Thanks to those that do. Even though we may not all agree with you at times.:)

P.S. - the 2700 thing has been explained. DOCSIS and overhead. Previous threads pointed this out. Thus the reason Comcast does there 4000/256 tier as 4.3/256. Real world download test support this.

This is a trust worthy source and confirms my fears.

»I got the memo today

"I got the memo in my mailbox today that said 4000/256 for 44.95 and 4000/384 for 79.95 as of sept. 1st. I think it is a copy of what will be going out to customers but I am not totally sure."
--
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IGGY
No Guru Just Here To Help
Premium,MVM
join:2001-03-30
Chatham, IL

Re: blah

It would seem that 6000/512 or maybe even 6000/768 is around the bend for current 3000/384 users. Again this is just information being passed around. But it would seem that 6000/512 has been confirmed once again. And there may be a user beta test before October. Well see very soon from what I've recently seen hinted at. And I've seen confirmation ( again ) of no price increase for either upgrade. Which is a very big plus.
--
Test Your Security Benefit for Children's Oncology Group Cable Modem Diagnostics

INTENS1
Never Stop Trying
Premium,MVM
join:2002-04-21
Midwest
clubs:
·Insight Communicat..

Re: blah

Thanks for the update IGGY...I'll be very happy to keep paying an extra $35 for the 6000/(512/768). I just hope they don't drag their feet on implementing it.
--
Anticipate Nothing...Expect Everything
adz133

join:2002-12-03
I'd pay an additional $15 for 6000/512 or an extra $20 for 6000/768. Beyond that, and bandwidth becomes an excessive cost.

insomniac84

join:2002-01-03
Schererville, IN

said by glmclell See Profile:
limiting upstream is the industries only effective tool against widespread piracy. Hopefully after P2P dies, we can see upstream speeds increase, allowing legitimate uses to flourish... like being able to get past the 320x200 low frame-rate video and tinny audio that 128kbps allows users to conference at currently.
I don't think piracy is the issue here. Its most likely that since all connections will be symmetrical somewhere that your losing your upload so that your cable company can run its servers. They are basically giving us more of the download because they don't need it. But inorder to run their web page, for instance, they of course need the upload.
KONG4

join:2002-04-05
Tampa, FL


1 edit

Seruois lag issues still with insight?

When I lived in Rockford Illinois and had insight cable while they used the @home network it was awesome. Super fast downloads and the latency was great. Not over 50 ms to any place in the states except the bottom of Florida or California which was about 65 ms. Then @home went out of business and insight reorganised the network and became their own backbone provider. That is when living hell began for gamers on Insight networks. Ping to NYC went from 33 ms to 95 in one day and never came down. Hell the ping to insights network before i even left the city was about 60 ms. Was about 15 to 20 ms a hop on a supposed fiber network. I stuck with it for almost a year praying they would pull their heads out from their butts and get it worked out. But they never did. If you were under 400ms to their gateway they didn't care. They need to solve the speed issues if they haven't already before they decide to try bandwidth upgrades

AlkalineArmy
Premium
join:2002-03-14
Greenfield, IN

Re: Seruois lag issues still with insight?

The pings still aren't DSL quality, but I get 42ms (San Francisco) to the west coast and 45ms to the east coast (NY) so I can't really complain (about the latency anyways ).
KONG4

join:2002-04-05
Tampa, FL

Re: Seruois lag issues still with insight?

Your in Rockford then?

AlkalineArmy
Premium
join:2002-03-14
Greenfield, IN

Re: Seruois lag issues still with insight?

Evansville Indiana.

spamd
Premium
join:2001-04-22
Rockford, IL

I see a double edged sword here..

They give us great speed..
Then they take away our services, like OOL.

»Optimum Port Blocking

==
SauceMaster

join:2004-08-01
Kokomo, IN
·AT&T Midwest
·Vonage

Anyways

I used to get 3000 , now I get 2700 , not biggie to me I can't notice too much diffrence and from what I have seen it doesn't make my downloads much slower. If you expecting to get a flat 4000 with the upgrade your gonna be crying again , I would say most will get 3600 - 3700 constant and not 4000. Personally I would have rather got a speed upgrade of 3000/384 ..I could really care less about the down as I get great speeds down it's the upload most people are complaining about.

Your not gonna notice a huge diffrence with the download increase , if fact some of the market's that have been testing this for the past few months said the same thing and they got about 3600 down.
Forums » Insight Speed Upgrades


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