 chrisbmoore
join:2003-08-28
Frederick, MD | pay attention to the real issue! If these companies would simply spend as much time examining and improving their networks as they do blaming others for outages, the network would be flawless!! | |
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 | tkdslr
join:2004-04-24
Pompano Beach, FL
 ·Speakeasy
| Re: pay attention to the real issue! "If these companies would simply spend as much time examining and improving their networks as they do blaming others for outages, the network would be flawless"
I agree.. A quick ping test of the GLBX/Vonage routers indicates a very familiar fault. Vonage/GBLX connections are suffering from Routing loops. 
Routing loops, where a packet goes bouncing back and forth between two routers until the TTL expires. When it gets into a loop, that same packet grabs 100x the bandwidth until the TTL expires. After that everything is normal for some period of time (30secs to a minute) until the senders TCP protocol times out and issues a retry.
If the routing loops get bad enough, then route flapping will also occur. | |
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| | Andromeda451
join:2004-04-08
Queen Creek, AZ | UDP not TCP Isn't VOIP based on RTP wrapped up in a UDP wrapper? So a TCP ping test may not reflect the situation accurately? | |
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| | | tkdslr
join:2004-04-24
Pompano Beach, FL
·Speakeasy
| Re: UDP not TCP said by Andromeda451  :
Isn't VOIP based on RTP wrapped up in a UDP wrapper? So a TCP ping test may not reflect the situation accurately?
SIP uses both UDP and TCP.. ports 5060 & 5061
It can use either protocol. It will use TCP when UDP fails.
see »www.vonage.com/corporate/press_n···_04_17_0
In a route looping scenario, after UDP attempts will fail, and the TCP fall back will also fail (in an identifiable pattern).
"Ping", generally uses an (ICMP) packet, which uses the IP layer of the TCP&UDP/IP protocol. | |
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hottboiinnc
ME
join:2003-10-15
Toledo, OH
 ·buckeye cable
| Another GX Problem? I work with Global Crossing and they have no outages on their network at all when the Vonage problems are going on. If they did my cell phone would be ringing all day long with clients yelling cause their service went down.
But also Vonage reported that if they're customers start getting taxed they'll move their offices. Are more outages coming? Prolly so. Also they can't blame GX because of outages becuase if it was them their website wouldn't gone down if it was hosted at another DC because GX does not provide web hosting  | |
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dslwanter
Broadband blackhole no more
Premium
join:2002-12-16
Lowellville, OH | Too unstable for me... Rock on landlines! | |
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| john1290
join:2003-12-06
Reynoldsburg, OH
| Re: Too unstable for me... said by dslwanter :
Rock on landlines!
Rock on supporting the Spanish/American war effort, higher rates and more BS taxes than you can think of. | |
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CO_Chris
Premium
join:2001-08-28
Broomfield, CO | Thank god i went back to a landline damm and just think how great they say there service is.. Hmm Think not..Had it and no thanks.I Just might give RR phone service a try but not sure if its ok. | |
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| Vonage User
join:2004-05-15
Hillsborough, NC | Re: Thank god i went back to a landline cya
dont let the door hit ya in the ass on the way out !!!!! | |
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visio
join:2001-08-29
Clifton, NJ | Re: DON'T rush to judgement yet!! Agreed. Ive only had vonage for 2-3 months, in that time my service has been down once, for 2 hours. no big issue. but ive already given my rant/defense on the last headline about this a few days ago... | |
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dslwanter
Broadband blackhole no more
Premium
join:2002-12-16
Lowellville, OH
·Armstrong Zoom In..
·AT&T Midwest
| Re: DON'T rush to judgement yet!! Actually yes. I have an alarm system that has a log to tell if the line ever went down. Then got a seperate line for that because you shouldn't have both DSL and that on the same line. So now I also have DSL with a 2wire modem and I can tell in that log if it has ever gone out...because the modem has been on 24/7. So in all honesty, yes.
--
Broadband allows me to run my own internet radio station, »www.thebomb102.tk, something I could've only dreamed of. | |
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J D McDorce
Premium
join:2001-12-29
Westland, MI | If the Motorola MTA is intended to be behind a router, Vonage needs to change their setup instructions on their site (which indicates to the user to hook MTA up between the modem and router). | |
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| | plat2on1
join:2002-08-21
Hopewell Junction, NY
clubs:
| Re: DON'T rush to judgement yet!! said by J D McDorce :
If the Motorola MTA is intended to be behind a router, Vonage needs to change their setup instructions on their site (which indicates to the user to hook MTA up between the modem and router).
actually they say either is acceptable, however you will lose the QOS features if behind the router. | |
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viperm
Carpe Diem
Premium
join:2002-07-09
Winchester, CA | Re: DON'T rush to judgement yet!! How can you NOT hook it up with a router? my Cisco MTA unit requires something to give it an IP? my ISP uses static (I am the isp HEHEHE)
I have several vonage users on our wireless system and they seem to be fine just I as I am.. | |
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J D McDorce
Premium
join:2001-12-29
Westland, MI
| Re: DON'T rush to judgement yet!! The Cisco and Motorola are two different beasts, as shown here. | |
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Seandhi
Seeing From a New Level
Premium
join:2003-04-19
Humble, TX | Funny... My Vonage phone has been up and running all weekend. No problems accessing the website either.
--
Michael Badnarik for President.
The Party of Principle. »www.lp.org | |
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| Rob850
join:2003-04-11
Mary Esther, FL | Re: Funny... A LPFM Radio station uses Vonage and they couldn't use it last night to make calls. Also the Vonage site was slow.
Rob
»www.robfwb.com | |
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jaa
Premium,MVM
join:2000-06-13
New Canaan, CT | Same here. Some problems last week. Besides, what's the big deal about downtime - it's not POTS, after all. | |
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Seandhi
Seeing From a New Level
Premium
join:2003-04-19
Humble, TX
| Re: Funny... That person should know the risks and take steps to prevent such a thing from happening. VoIP for the masses is still in its infancy, and any technically advanced person knows that.
I ditched my landline completely, but I have a cell phone for backup. No problems here.
--
Michael Badnarik for President.
The Party of Principle. »www.lp.org | |
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Seandhi
Seeing From a New Level
Premium
join:2003-04-19
Humble, TX | Re: Funny... There's always neighbors... | |
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Seandhi
Seeing From a New Level
Premium
join:2003-04-19
Humble, TX
| Re: Funny... Well, if you don't have a cell phone backup, don't have neighbors and just have an overall bad feeling about VoIP, then I would not get a service like Vonage.
I, on the other hand, do not have those reservations, and I am quite happy with Vonage. It's kind of like the Windows vs. *nix debate, different tools are better for different people.
--
Michael Badnarik for President.
The Party of Principle. »www.lp.org | |
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Doubledee32
join:2002-06-20
Charlotte, NC | Still up here I've not had any problems with the so-called current outage but I'm going to give CallVantage a try-they just dropped their rates and I want to see if its static free-Lately I've been getting alot of static and echo's with Vonage. | |
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Wall9
Tell Me, Did You See It Too?
Premium
join:2002-06-25
Dupo, IL | I Cannot Believe That this is considered news. It must be a Sunday... | |
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Viper007Bond
Premium
join:2002-09-26
Portland, OR | Re: I Cannot Believe Was thinking the same thing... | |
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| | frogli
join:2003-10-12
Yaphank, NY | Re: I Cannot Believe I was using vonage all last night no problems. TO me it was rock solid. BUT MY VERIZON LINE WAS DOWN...... | |
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ogdenlanger
join:2004-07-16
Denver, CO
| STAYING with Vonage I am staying with Vonage. This is, after all a new technology. The reliability compared to the other VOIP provider I tried is stellar. Plus, regular telephone companies suck ass. I was paying 80 a month for 1 business line with long distance plan with Qwest. If you have a problem with the regular landline (which I did several times) the phone company techs eventually come out after 2 days and you are at their mercy. I can at least trouble shoot my MTA and Router. People that do this back and forth BS with canceling and going back to landlines are idiots. Just stay with this and you will be happy. I am a firm believer that this is a temporary problem with Vonage or GC and everything will be ironed out soon. This is not a basement operation. They are the big fish of VOIP and I don't think that they are going to drop the ball.
So far, I have lost money each time the service has gone out this month. That said when this is all fixed and Vonage has learned the lessons that need to be learned, I still have a telephone line that I can take with me anywhere in the world, free long distance and a nerdy sense of self confidence because I have new toys.  | |
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| hottboiinnc
ME
join:2003-10-15
Toledo, OH
·buckeye cable
| if you check the GX website they have a network status page. They have no had any networks problems.
I'm a partner of GX and my clients never once called me to tell me they had an issue with GX going out.
This WAS a Vonage issue. First they don't pay their affiliates and now they're service is out 3 times in 1 summer.
Looks funny especially after just now they said they would be looking at moving their offices from the US if VoIP gets taxed. | |
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| | ogdenlanger
join:2004-07-16
Denver, CO
| Re: STAYING with Vonage "Looks funny especially after just now they said they would be looking at moving their offices from the US if VoIP gets taxed."
Whats wrong with moving the company? In the real world the most cost effective operation wins. Offshore incorporation is not rare... Fruit of the Loom, Tyco and hundreds of other "American" companies have done it.
If you are a smart business man you aren't going to let any entity screw you...not the government of ANY country.
I wouldn't blame them and am planning on offshoring myself soon. | |
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| | | hottboiinnc
ME
join:2003-10-15
Toledo, OH
·buckeye cable
| Re: STAYING with Vonage Why wouldnt they be a factor?
They are doing it to avoid taxes and getting back at the government by making their users pay. The government will still get their taxes.
And why not blame Vonage? GX did not have an outage and customers were having problems while Vonage has more than one carrier partner. The problem had to be at Vonage not the provider.
And the day comes with the nice LECs buy up Vonage when they will with MCI LD & ATT LD when they're fully up for sale. | |
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Another Vonage Outage?
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DON'T rush to judgement yet!!
Re: I Cannot Believe
