 
SuperJudge
Magus
Premium
join:2002-11-14
Albany, GA
clubs: | Why not... Just let people have it when they ask? Why make us jump through hoops? Idiots. They'll get their due eventually. People will just go to other services.
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Updated My Journal
TP&C | |
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pnh102
Reptiles Are Cuddly And Pretty
Premium
join:2002-05-02
Mount Airy, MD
 ·Comcast
| Re: Why not... said by SuperJudge  :
Just let people have it when they ask? Why make us jump through hoops? Idiots.
Because Earthlink is dependent on other companies that don't necessarily care about their well-being to provide service. In the case of using BellSouth to provision their service, they are willingly putting the care of their customer in the hands of a competitor!
If Earthlink had built out its own network, this wouldn't have been a problem. <sarcasm>Maybe they can do it now since they outsourced all their tech support.</sarcasm>
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Keep America Strong! Bush/Cheney 2004 | |
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DoLeMiTe
My Dixie Wrecked
Premium
join:2001-01-11
New Kensington, PA | I just ordered Earthlink DSL on April 2nd and I am provisioned through Covad, unfortunately I am too far away from the CO to get the upgrade.
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I actually voted for Kerry before I voted against him. | |
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SuperJudge
Magus
Premium
join:2002-11-14
Albany, GA
clubs: | Re: Why not... Dag. | |
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SeVere
join:2001-01-06
Chicago, IL | I have been promised it however...... I was promised the upgrade 4 days ago but have not received any email. I was told yesterday that there is a backlog and I should be upgraded in 7-14 days. | |
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| | DSL Oberst
join:2001-11-29
| Re: I have been promised it however...... said by Rickez :
I had called EL and they stated to me that I can not have the new speeds. I have been an EL customer for a long time, but we are moving next month and will be changing services. Not only due to this but the outsourcing of jobs to other countries and the fact that I never even got speeds higher than 700/128 has me wonder if it's even worth the $52.50 a month.
In the past they have given me free months to make up fo spped and disconects.
If you are receiving no higher than 700/128 and they state you cannot receive the new speeds, then that would suggest to me that you are either a) not provisioned under Covad, b) are over 10000 feet from the CO [the new speeds requiring you to be under that], or c) both.
Might want to think about that. | |
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SuperJudge
Magus
Premium
join:2002-11-14
Albany, GA
clubs: | What do they say when you call them? | |
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SeVere
join:2001-01-06
Chicago, IL
| Re: I have been promised it however...... They told me that I would receive an email regarding the upgrade. I did not. I called them back after 4 days because it seems like others received the email one day after talking to them. Earthlink stated that there is now a backlog and it may take from 7-14 working days to receive the email. | |
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IanR
join:2001-03-22
Madison, NJ | 3Mbps where? I don't see the 3 mbps offer on their website only the 1.5 service.
I am in NJ if that makes any difference. | |
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| | IanR
join:2001-03-22
Madison, NJ | Re: 3Mbps where? Thanks for the link. I must have missed the print at the bottom of the page. When I tried it came back with only the 1.5Mbps so must not be on offer in NJ. | |
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SuperJudge
Magus
Premium
join:2002-11-14
Albany, GA
clubs: | Some people never update the site. More irony, an ISP that doesn't update their website.
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Updated My Journal
TP&C | |
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| | rick3693
join:2002-10-14
Cleveland, OH | Re: 3Mbps where? same thing happened to adelphia when they were doing the upload upgrades new customers were seeing it but existing customers had to wait until their area was converted over to the new speeds | |
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| | zmike2
join:2004-02-16
92680
| this what earthink thinks of the customers! | |
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LOLiCantPutMyNameIN
@dynamic.cov
| EARTHSTINK Earthlink sucks! Ive been with them for 3 yrs now and not by choice. mostly due to moving before my contract is up and then forced into another 1 yr contract or pay outrageous fees! Although speeds have been good for the price 1.3 to 1.5M at last three places I've lived. every couple months or so I have major connection problems. Conclusion: earthlink aint worth it! especially now that i can get 3M cable, but I'm stuck in this DAMNED contract!
METH kills. avoid Him | |
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thataboi
join:2004-03-09
Eugene, OR
| hmmm Covad and Qwest have some sharing deal going on. Then I hear Covad/Earthlink users getting more download angers me when I get my dsl directly from Qwest. All of that bandwidth comes from the same CO they just have a different label. If they would all corporate into one business together MAYBE they could actually get the ball rolling. I talk to people all the time that have 10 and 12mb speeds in other countries, but here we are poking along. The problem here is they talk about it, but never follow through. All these ideas of better TCP/IP and better speeds and this and better that. My questions is WTF is it??? Will it be sometime this century? | |
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mkbaird
join:2000-03-30
Colorado Springs, CO
|  Saves Dept.?
Please respond to email.
Thanks
Marcus | |
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skj
Welcome to the far side of reality
Premium,Mod
join:2002-04-04
Atlanta, GA | Re: Saves Dept.? The "saves" department is the cancellation department. Customers who wish to cancel their service are routed to this department. Call and ask to speak with someone in this department to see if they can upgrade you. | |
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jswclw
join:2003-03-30
Springfield, VA |  3Mbps down, but only 128Kbps up - I'll pass
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Getting Your 3Mbps
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