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story category ISP Subscriber Totals
AOL still largest, but still leaking
(old news - 01:24PM Saturday Jan 03 2004)
tags: stats
ISP-Planet compares ISP subscriber growth as of the third quarter of 2003. 77.4 million US home users connect to the web in some way, nearly 25 million of them still doing so via AOL. ISP-Planet uses data ending in September, so the true stats vary slightly. The second page of the report takes a look at subscriber gains and losses. AOL continues to see heavy losses (-688,000 in just one quarter) as users flee to less expensive broadband or dial-up alternatives. As the article notes, these numbers are not gospel, and some of the data (such as MSN's subscriber growth) is missing.

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bltsob
Evil By Desire
Premium
join:2002-09-03
Richeyville, PA

1 edit

Money

And aol says there losing money.... ya right... they still got 20 million people paying $20+ a month
--
The Ital£ian Hi†man™

The Flash
You don't win friends with salad
Premium
join:2002-10-17
Toronto, ON

Re: Money

Probably losing money from those CDs...nice coasters though...:)

bltsob
Evil By Desire
Premium
join:2002-09-03
Richeyville, PA
·Atlantic Broadband

Re: Money

said by The Flash See Profile:
Probably losing money from those CDs...nice coasters though...:)

there good frisbees to...
--
The Ital£ian Hi†man™

USAOwnz
Revolution
Premium
join:2003-11-15
P.R.C.
clubs:
·Pacific Bell - SBC

Re: Money

said by bltsob See Profile:
said by The Flash See Profile:
Probably losing money from those CDs...nice coasters though...:)

there good frisbees to...

I use em for target practice, and like to smash em.
--
¡Viva la Revolución!

backfeed
is giving feedback

join:2002-12-16
Peru, IN
·Comcast Digital Vo..
·Comcast Formerly ..

And little tin boxes

said by USAOwnz See Profile:

Probably losing money from those CDs...nice coasters though...:)


Not only the cds, but you get a little tin box to store very small items in. Wow what a deal!!(grin)
--
dialup?, what's that?

johnsea
Cool Down
Premium
join:2003-01-26
Canada
·Aliant Communicati..

Re: And little tin boxes

The floppy days were great. Free floppys! Heh, I use the CDs as coasters and frisbees.

DON'T FORGET TO MICROWAVE THE AOL CDS! IT MAKES AN ARK OF SPARKS! No more then 4 seconds or fire will preveal Heh

Oh ya, hang em from a string and shoot em or try and shot a bb or pellet through the hole. If you miss, then just be happy knowing you are helping AOL by making then go out of buisness, because I wish they would

johnsea
Cool Down
Premium
join:2003-01-26
Canada

Re: And little tin boxes

sry for the many typos

Rambo76098

join:2003-02-21
Pataskala, OH
They also make good targets for sword practice, plus its always fun to hack anything that comes from AOL into tiny bits
Tyson_Yo

join:2003-12-31

Don't forget about the dremel

They are also perfect for putting on dremels (which can spin the CDs at 30000 RPM). It is also really cool to see them explode on a dremel, it's just like confetti.
tdkyo

join:2002-12-07
Rochester, NY

Re: Money

said by USAOwnz See Profile:
said by bltsob See Profile:
said by The Flash See Profile:
Probably losing money from those CDs...nice coasters though...:)

there good frisbees to...

I use em for target practice, and like to smash em.

Just in their own commericial, make a fish out of it and burn it in the end.;)

jansm38
Vn800-B
Premium
join:2003-05-19
Blackwood, NJ

said by The Flash See Profile:
Probably losing money from those CDs...nice coasters though...:)

Yeah, too bad they're not CD-R/W's.
It was great back in the floppy days, free floppies!

Z1N67
Legend Of Z1n6 Sexual Prous Spread?
Premium
join:2003-10-15
Ukraine
Z1N6 here like free aoc cd's. Z1N6 uses them here for target shoot using ak-74 amongst other things.
--
Mojo for Z1N6!

ArchAngel21x
MacFan Pro
Premium
join:2001-10-28
Lincoln, NE
·Internet Nebraska

said by bltsob See Profile:
And aol says there losing money.... ya right... they still got 20 million people paying $20+ a month

Yeah, isn't it amazing how an organization can get so much money and still run a deficit? Wait, that sounds like the government!
--
I am the beginning. I am the end. I am forever, and I will continue to exist long after everything, even hope itself, has been destroyed.

Spy
Premium
join:2001-09-22
NE

Not for Long

I predict major swings to other carriers shortly, AOL's prices are way out of line.

bltsob
Evil By Desire
Premium
join:2002-09-03
Richeyville, PA
·Atlantic Broadband

Re: Not for Long

said by Spy See Profile:
I predict major swings to other carriers shortly, AOL's prices are way out of line.

yes they are, 22$ for dial up with all of those ads when u first logon, and most people stay with aol for aim.. i can get unlimited dial up for 4.99 a month from a local place..
--
The Ital£ian Hi†man™

Karl Bode
News Guy
join:2000-03-02

Host:
Road Runner
PC gaming GAMES
PC gaming Tech

Re: Not for Long

Yeah, they are almost more stubborn with prices that Cable companies. They have this assumption that they provide "content" that's so stellar, it's worth the cost. Many people believe that, and power to them....I guess.

They are finally launching their "Netscape" discount dial-up ISP though.....

RDB4

@attbi.com

Netscape Online

Adding Netscape online for 9.95 was a good first step by AOL, it will help keep the low income subscribers that want only email, etc....

Karl Bode
News Guy
join:2000-03-02

Host:
Road Runner
PC gaming GAMES
PC gaming Tech

Re: Netscape Online

It just strikes me as if they are always REACTIVE, and always at the last possible second. They only began pushing broadband really in 2003....they only begin offering cheaper dial-up after they lose millions to competitors....

Now let's see how long it takes them to realize that $50+ broadband isn't a good price-point, no matter how many free concerts they're offering....

rit56

join:2000-12-01
New York, NY
nah........... to late. when on their site even their own page works better with IE. it's pathetic. I use Mozilla, was a Netscape user and I am so disappointed in them. AOL uses IE. pathetic. they use a competitors browser.

Randy Bell
Premium
join:2002-02-24
Santa Clara, CA

said by RDB4:
Adding Netscape online for 9.95 was a good first step by AOL, it will help keep the low income subscribers that want only email, etc....

Yes but I thought Netscape was being phased out .. at least, the browser isn't being developed anymore; I thought the whole Netscape Communications was gonna go too ... hmmm ??? Anybody know for sure? I still like Netscape 7.x browser, btw .. LOL.
--
"But now abide faith, hope, love, these three; but the greatest of these is love." (1 Cor. 13:13)

Karl Bode
News Guy
join:2000-03-02

Re: Netscape Online

I'm fairly sure they're just carrying the name over for recognition's sake.

reub2000
Premium
join:2001-12-28
Evanston, IL
Time Warner created a non-profit out of what used to be netscape. Better to keep mozilla away from corprate execs.

SlickEnW
Premium
join:2003-01-21
Seattle, WA
clubs:

aol sux

i'm in it for 3 more months them i'm switching Back to broadband aol just sucks strait up.

rit56

join:2000-12-01
New York, NY

is that it?

what about TWC? RoadRunner didn't make the list? I find that hard to believe.

sapo
The Internet is Down
Premium
join:2002-09-16
Sacramento, CA

Re: is that it?

Its very likely that they couldn't obtain the information so it was left out.
--
BiH

Iowan5
Premium
join:2002-11-27
Des Moines, IA

Re: is that it?

NetZero and Juno are number 3 LOL


JE
Can I Taste It? Mmmm
Premium
join:2000-12-15
Brooklyn, NY

UOL Wins!!!!!!!!!!!!!!!

You wanna know why they are not on the list... BECAUSE they would be embarrassed!

I use to be a NetZero user and still ahve ym netzero email addreess after 4 years. I use to use Juno and I still ahve that address too.

Then they combined and made UOL to take down AOL.
Interesting how UOL, has WELL over 5 Million subscribers, well ahead of ELNK....LMAO!

People are after the cheaper rates. Remember when NetZero had this commercial out about don't let nobody jack up your prices; it's the same internet, but why pay more? IT WORKED!

If I was to be forced to go back to dial-up, I would only go to NETZRO, JUNO or another $9.95 place. BUMP ELNK, AOL, ATT, MSN, with their jacked up prices. There's a market for the smaller guy in dialup and UOL has found it.... GO GET EM UOL!

JE
--
Surfin 'wit OOL @: 9360/958... OH YEAH BABY!Like R&B and Hip Hop? Well, check out my station... It's called: Urban Hitz Radio! »www.urbanhitzradio.us

ChrisDAT
Google Keyword Compsysnyc

join:2002-02-26
Hollis, NY

AOL an ISP?

I don't really consider AOL (and MSN for that matter) an ISP in the sense of most of the other "straight" service providers.

It would be interesting how many of those subscribers bring their own access via some other ISP... I would guess that many broadband users will use the ISP of their cable company etc... and pay the "value added" AOL membership on top of that....

That's what the stats tell me anyway... I'm sure if you did the math, it's likely that AOL's market share as a service provider is probably greater in the dialup arena (when AOL is providing both access and the aol portal) than it is in the broadband arena.

What is important, and probably what the stats do show, is that if I'm an advertiser, I can get broad coverage across ISPs (and across GEO regions) by getting my message seen on AOL... Most ISPs are GEO locked, and that's very important to note.
Flizesh
Premium
join:2003-08-16
Staten Island, NY
clubs:

Re: AOL an ISP?

AOL is losing money cause whenever people call in to cancel their account they offer them 3 free months

DSLTech

join:2000-12-30
San Jose, CA

Numbers need more details

As mentioned by another poster, how many AOL users bring their own connection but just have content accounts?

Also same thing for many ISPs, including AOL, Earthlink, Speakeasy, Megapath and many more that use different carriers.
For example I know that many use Covad - what do they mean by 530,000 for Covad anyway? Is that layer 1 and 2 services or also layer 3? They have their own layer 3 service as well. Where does this report draw the line anyway?

Many AOL users have Covad as the layer1&2 provider, who gets the count from this? Is the Covad count just for customers that Covad acts as an ISP for?

Same could be asked about the other carriers listed.

J D McDorce
Premium
join:2001-12-29
Westland, MI

Re: Numbers need more details

That was actually noted in the linked news article:
said by »isp-planet.com/research/rankings···003.html :
We try not to count any subscriber twice. For example, a subscriber to EarthLink DSL may also be counted in Covad's DSL numbers and in the ILEC's DSL numbers as well. We therefore do not count EarthLink broadband towards our total.

DSLTech

join:2000-12-30
San Jose, CA

Re: Numbers need more details

OH okay. So basically in this case Earthlink doesnt get the count?

We need two lists. One for "ISP" numbers and one for ILEC/CLEC/cable provider numbers.

Then again, I have still not read the entire article, so I guess it could be in there.

Better yet.. who cares.

J D McDorce
Premium
join:2001-12-29
Westland, MI

Re: Numbers need more details

said by DSLTech See Profile:
Better yet.. who cares.
Which, once one slices through all of the drivel, may be the best approach. The "study" concludes that, after adjustment, EarthLink has 0 unique subscribers (based on the assumption, apparently, that all EarthLink subscribers are accounted for in RBOC and MSO numbers - even though the SEC Filing referenced as source info identifies EL as having 3.9 million "narrowband" customers) and Covad has 0 unique subscribers (they assume that Covad numbers duplicate RBOC numbers). The second largest MSO in the US (TWC) is missing entirely - even though their numbers are available from the same source that they pulled the AOL numbers.

Quite the hack job by folks referring to themselves as "ISP Planet."

dslwanter
Why would I want DSL? I have FTTH
Premium
join:2002-12-16
Lowellville, OH
·Armstrong Zoom In..
·AT&T Midwest


2 edits

Not surprising.

In my opinion most Internet Users have not yet discovered broadband, or want it but don't have it available to them (like me). So you got those that get AOL because their friends or other family members have it, I think that's the reason AOL is so big, it's like yeah, get AOL so we can talk live. Plus you see all these AOL Broadband Advertisements, Welcome to the World Wide Wow, and someone who isn't very "Broadband Educated" will not know that there is a better broadband service out there, they just need to look. Now I have AOL dial-up, why? Because I connect at 52000bps and I have not gotten or seen anything better than that with any other dial-up so I figured just stay with it. Now I know when Broadband does come available to me, in other words when hell freezes over, I will not get AOL broadband. I am more for speed than I am for content. As the internet becomes more of a highway for information and communications, I think people will become more educated, and those statistics will most certainly change.

viperpa33s
Why Me?
Premium
join:2002-12-20
Bradenton, FL
·Bright House

Seeing competition in action

It doesn't matter to me which ISP is losing or gaining customers. It just shows there is allot of competition in the ISP market which is a good thing. ISP's fighting for each others customers. If you can't compete then you lose. I am perfectly happy with Sprint/Earthlink and plan on sticking with them.

johnsea
Cool Down
Premium
join:2003-01-26
Canada
·Aliant Communicati..

Floppy days

The floppy days were great. Free floppys! Heh, I use the CDs as coasters and frisbees.

DON'T FORGET TO MICROWAVE THE AOL CDS! IT MAKES AN ARK OF SPARKS! No more then 4 seconds or fire will preveal Heh

johnsea
Cool Down
Premium
join:2003-01-26
Canada

Re: Floppy days

oops, wrong topic, sorry

ChrisDAT
Google Keyword Compsysnyc

join:2002-02-26
Hollis, NY

Leaking or Hemmoraging

It may be possible that once broadband "catches on" to the mainstream and the prices become less of a premium compared to dialup (it may be cheaper to add a second phone line, than to buy broadband, which is a major reason why people shy from dialup, they can't afford to lose their phone while they're online)... AOL will begin to lose "subscribers" wholesale... It's easier for me to sell broadband on the basis that it runs concurrent to the phone service, than to push speeds to an "ordinary user."

AOL is essentially a messaging APP, similar to Lotus Notes, if you take away the fact that you can get a dialup access number just about everywhere in the US... as AOL loses those dialup customers, their ability to pay for that coverage is compromised.... I can AOL-IM, but I don't have AOL (I use the client that comes with Netscape) -- Was I counted as a "subscriber?" I don't pay anything to AOL.... Something to think about. Maybe 25 Mil is optimistic.... I don't think anyone buys access simply for content, and AOL keywords... Maybe someday the AOL keyword will be replaced with Google Keyword

One more thing... I use a proxy on the corporate LAN to monitor internet use... Isn't anyone concerned that their every move in AOL is monitored by this little devil? As an Admin, it's a goldmine, because it allows me to target my intra-net site to the clients, but as a "person" I wouldn't stand for it, nor recommend it for anyone I care anything about...... and I'll never mention this again.......

birdfeedr
Premium,MVM
join:2001-08-11
Warwick, RI
·Verizon FIOS

Re: Leaking or Hemmoraging

said by ChrisDAT See Profile:
I don't think anyone buys access simply for content, and AOL keywords... Maybe someday the AOL keyword will be replaced with Google Keyword

There's at least one AOL subscriber in my area (and probably millions more across the country) who does think AOL is the easiest way to access the internet. My boss, who pays the bills I might add, isn't ready for a new program. It took her long enough to learn how to use AOL.

Never mind that some websites crash or fail with the AOL browser (then she has to use IE while the AOL is connected in the background), or that some emails repeatedly get lost in the system somehow.

AOL is just fine for lots of folks.

ChrisDAT
Google Keyword Compsysnyc

join:2002-02-26
Hollis, NY

Re[2]: Leaking or Hemmoraging

You make a good point bird... Actually I do the same thing, but for a different reason -- I maintain an ATT worldnet limited dial account because my @ATT.net email addy is plastered on so much paper, I cant really afford to change it -- The dialup also gives a good backup, and a way to roam, that is missing from many BB providers...

Whay may happen in the future, is that as people who really want to get broadband, and find that the AOL-sponsored/branded offering is not available to them, may discover just how simple it is to get connected, use webmail (ISP-backed with spam/virus filters), and lose all of the AOL overhead... Some people will never change, but the cost of broadband tends to make people more penny conscious.
hensepens

join:2001-08-02
2131 XA


1 edit

AOL prices

Question : when u people pay $20 for internet acces, I may hope it is broadband. Get the idea, that u pay a lot of mopey for just analoge connection. Or am i Wrong.

Here in Holland u can get ADSL connection (512/256) for EUR 20 (about $16). With data limit in some cases. But for EUR 40 ($33) a month u can get 1024/512 without data limits.

As of the end of this month i will have 2048/320 for EUR 52 ($43) a month.

Hans
mglunt

join:2001-09-10
Fredericksburg, VA

Re: AOL prices

Isn't AOL almost $30 for dialup?

Gee, I wonder why they are losing customers....
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